Best Bathtub Installation in Indianapolis IN

Ben Franklin serviced my guest bathroom faucet. Well done Rick. He was on time and efficient.

Repaired my leaky toilet and replaced a toilet seat in another bathroom. Did a good job.

Worst service I have ever received. They come out, give a quote then schedule the work. But when they come for a service call they don’t know what work they are supposed to be doing and leave. They did this, 5 times!!!!! You call to find out what’s going on and they send you to dispatch and then say, well that employee doesn’t work until 1 so they can’t come in the morning. If that guy isn’t doing their job send someone else?!?! But no, they didn’t do that. They tell you they will give you a call back, but you never receive any call backs. They are the most unprofessional company I have ever dealt with. Don’t even try getting a manager or supervisor on the phone, they just continue to transfer you to different associates so you have to repeat yourself over and over again. They say they are the best nationwide company, but they utterly ARE THE WORST!!!!! I will never use Roto-rooter or refer them to anyone I know!!!!

Tim & Plumb Doctor are the best! Very timely, professional, and fixed our problem in less than an hour! I would recommend him and this company to anyone!

Tk900lgi driver with that plate should not be on the road. He’s an a hole to say the least. Cutting everyone off. Great face of the company.

Found Moon Family Plumbing off google reviews.
Scheduling was easy. Casey was professional, on time and clearly explained the service for our tankless water heater maintenance.
We will be using Moon Family plumbing for our future needs and will recommend to our friends and family!

The two men were punctual, polite, and friendly. They worked clean and took away all waste materials. Very good experience. Would recommend and contact again. Thank you!!

Had a blocked drain and they came right away. Justin did a great job cleaning the drain and was great to work with

We had an emergency where a drain in our garage overflowed. Called them, even though it was already early evening, but they did come and fixed the problem right away. Very nice gentlemen. I would definitely call them again. Thank you so much!!!

Our plumber come out to find out why our toilets were flushing slow and sometimes overflowing easily. He was very polite and helpful and friendly but was unable to find anything wrong. At the time he was there everything was working just fine. He didn't try and sell us a bunch of service we didn't need.

Needed to have some work done on our kitchen plumbing. They came out within a week of initial call to do the estimate. When I called to schedule, they were available the very next day. Were quick and professional, and finished within their estimate. Highly recommend!

They didn't charge to come out like a lot of companies do.

When they got here, they were able to fix my toilet quickly and because it was an easy fix, they didn't charge me a dime. 100% would recommend to a friend!

Thanks again guys! You're life savers!

Way over priced

We had another company install a tankless water heater about 6 weeks earlier. It was working great. The Saturday before Easter, there was no hot water and when we looked at the unit itself, it had no power. We checked breakers, oulet, etc. and everything was showing good. I started calling around different companies who advertised 24/7 service but yet none of them had anyone on-call for the entire weekend. They told me that the 24/7 just meant that they answered the phone 24/7. Uh huh!! They all wanted to come first thing on Monday and I told each of them NO! I finally reached Gary at Mr. Waterheater and they do actually have an on-call 24/7. Gary was great and had Josh set up to come out which he was there inside of 2 hours after my call. After taking his time and checking everything out, he put his hand behind the on-off switch inside the panel and it flickered. Long story short, the factory had not installed one of the wires all the way and it came loose. Great job by all!! Would absolutely use them again without question. They couldn't be any nicer and they were extermely thorough and competent.

Very helpful

They were available on short notice and fixed the problem.

Stated they could put a 3 handle shower but when arrived stated they could not do the 3 handle then charged me a service call fee

I used this plumbing company today. The man lacked professionalism. My appointment was at 2:00p.m. he came at 4:00p.m. I had to call him and ask what time did he think he was coming? When he arrived he knocked twice and let himself in my home. He didn't speak at all ugh