Best Drain Cleaning in Indianapolis IN

After cleaning up a small flood in the only bathroom, I was eager to find someone who could help with a clogged toilet. I was pleasantly surprised to find Moon Family. They fitted me into their already tight schedule. Casey and his tech (didn't get her name) were professional and courteous. Willing to show up and do a complimentary estimate even if their price wasn't in my budget. Guaranteed work was a nice bonus. Very pleased to support a family-owned business.

DO NOT USE THIS COMPANY!!! The customer service is horrific and they’ve attempted to take advantage of our family.We had service plus out in early 2021 to replace a broken water heater. During this transaction all seemed to go fine and I signed up for an annual $9/month subscription that included maintenance on our furnace, AC, etc. They came out this fall to complete an annual checkup on these appliances. Upon completing the routine inspection, the Service Plus employee told me we had a broken component in our Furnace that put us at risk of carbon monoxide poisoning. The fix was either a $3,000 repair or a similarly priced brand new furnace. At the time, i was 7 months pregnant so the risk of carbon monoxide poisoning was obviously a significant concern. While we decided what to do next, we spent $50 on carbon monoxide detectors for the house. Before spending the $3,000 on a fix, we got two second opinions on the state of our furnace. Neither knew what Service Plus had told us and both came back with a clean bill - absolutely nothing was wrong with our furnace, but now we’d spent another $200 on second opinions we did not need. I called Service Plus to share my story and ask for my monthly contract to be canceled. The gentleman I spoke only cared about defending his companies reputation and repeatedly told me both second opinions were incorrect. He’d never seen the furnace - he didn’t have a clue who was actually right. By the end of the call he’d agreed to cancel my monthly subscription and refund me the amount I’d paid so far this year for the subscription… Guess what hasn’t happened?? Two months later and I’m still paying for the subscription and no refund! Service Plus will never receive my business again nor will I recommend to family and friends.

I had a broken water spigot outside my house, and Jason came by after business hours to repair it. From the time I called to the time it was fixed was less than 2 hours. Professional and reasonably priced.

Dillon came over. Great service. Friendly. Professional. Informative.

Plumber Dave was very professional and does superb work. Our shut off valve for the main was faulty. It was located at ground level and in tight quarters.
Dave did a fantastic job replacing it! I highly recommend plumber Dave and B&W!

Had a leak under the house from the tube when we closed on our house. Scott came out early and had it taken care of in no time at all. Thank you for your quick response and very professional and friendly service. We will call them again if we have any more issues. Thank you so much.

We appreciate the help and honesty about the sump pump that was replaced in the basement. Juan was quick, professional and gave us a lot of options. Thank you for all the help.

Seth, the technician, was very friendly and professional. He took the time to explain what was potentially causing the problem and offered options on fixing it. He as able to successfully open the major drain clog and we are happy with the service and results we received. Will definitely use Mr. Plumber again.

The tech who came out was polite and professional. He put a lot of work into the quotes he estimates and I respect the quality of service for a free estimate. I ended up not using the service due to financial reasons. They’re quote was extremely high compared to other companies so I will have to continue to shop around.

Rapid response from Howald, as usual. We found a puddle and 3 hours later James was puzzling about it with us. Not an HVAC problem, but he helped us figure the next steps. We have been Howald customers for more than 40 years, through three generations; there’s no reason to consider anyone else. Great family and great company

Great experience. Prompt service, friendly and knowledgeable technicians

Great job.

This was more important than his customers.I'll never recommend this company again

The team did a great job.

They did a great job opening a very clogged outdoor drain in the middle of a terrible cold spell.

Mark was OUTSTANDING! He arrived earlier than expected, and completed the work in MUCH less time than expected. Very friendly, and knows his stuff! Highly recommend Drain Busters :)

Called them when commercial water heater went out at one of our busier restaurant properties and they came in and had the tenant back running in 24hours. Thanks Jake.

Great experienced worker and clean job

In February we had our fireplace on and we smelled gas so we turned off the fireplace and called Mansfield Plumbing (since they were recommended by Godby and that is who installed our fireplace).

On March 3rd, Dalton from Mansfield Plumbing came to the house and tightened 2 nuts inside the fireplace (near where the gas line came into the fireplace). He never checked anything else – not inside or outside, nor did he turn the gas on to check it. He was in our house for a maximum of 5 minutes (no joke). We were sent a bill IMMEDIATELY for $205 from them.

We did not turn on the gas fireplace again for a week or so and still smelled gas, so we called them again. Dalton returned and did some crazy, funky stuff outside. He assumed the gas smell was coming from the key insertion into the house, so he wanted to replace the connector outside. (Keep in mind that was why we originally called them and paid the $200 on March 3rd.) When he replaced the connector he moved it further away from the house (a good 12+ inches). He then came in and told us our key that turns on the fireplace no longer works that WE would have to go find/buy a 12-inch key AND a 12-in extender to be able to reach the new connector to be able to turn on the fireplace?? In the mean time he was going to just turn off the gas, so basically he never tested this new connector to see if it even worked correctly because we had no key to turn it on….. We were sent a bill IMMEDIATELY for $548 from them.

We then went to another plumbing store and bought a key and connector and SURPRISE – it did not work, so we had to call them again….. Another man came to the house (Richard) and now had to redo everything that Dalton did, and move the gas line and connector closer to the house so a normal 12-inch key will reach the turn value without the extender. To fix this problem he also had to replace the pipe coming into our house and made the hole a lot bigger…. Now that it is April, however, we can’t really check the fireplace to see if it works, but at least a key will turn it on…

Now, however, because he had to make the hole where the pipe comes into our house bigger we have to know have (another company) come out and try to fix the gush of air that is now constantly coming into our house from either the pipe or around the pipe and fix the tacky calk that is piled around the pipe on the outside of our house on the brick (tacky)……

We were promised they would “reevaluate” our bills and make it right with us, but that is not true. They made us pay all the originally bills. Bottom line this company got $753 from us and did a TERRIBLE job, and now we have to find someone to come and stop the cold air coming into our house by the pipe and fix the tacky patch job they did around the pipe on the outside of the house on the brick. (Have a picture of this.) So be ware and be prepared to pay a lot of money and probably not have it done correctly.

Leon was timely, helpful and informative! Thank you!