Description
Since 2000, Mister Quik has been a locally owned and operated home service company educated to doing business the right way. We have worked to become one of the largest home service providers in the Indianapolis area. That's because we care about you, your family, and your home. We employ respectable tradesmen who are constantly growing in their skills, so when you call Mister Quik, you know you're getting the best of the best.
SERVICES
A/C preventive maintenance, A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, HVAC system repair, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Installation, Repair HVAC, Thermostat installation, Thermostat repair, Electrical Systems Services, Plumbing Services, Furnace Installation, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, Plumbing Repair, Electric car charger installation, Electrical fixture installation, Electrical fuse changing, Electrical inspections, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Electrical wiring installation, Electrical wiring repair, Fan installation, Fan repair, General alarm installation, General construction, General repairs, Ground wire installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Remodeling,
Reviews
Vance Vanlandingham II
7 months ago
Well I had my review on here once before but apparently it's been removed because it's had over 18,000 views of how poor this company handles their issues Shane their excavation leader is absolutely disrespectful does not have his Cruise clean up after themselves. Destroyed my roofing material and then tried to say that their company never touched it pictures don't lie I have plenty. They refuse to do any type of safety precautions around an 8-ft hole on a property with three different families, as well as no communication with the people on the property whatsoever. Called the company with my concerns due to my popped tires because of the company leaving 3-in screws in the parking lot as well as the fact that Shane and his crew damaged my brand new roofing material and was basically told to get over it they're not going to help me.
They ROBBED ME!!! Mr. Quik are crooks. Cost $3,555.95 just to install two 100amp main breakers and install 4 copper grounding rods. THEY DID NOT FIX MY PROBLEM!!!! Outside power line was broke and was sending in 240volts in the house!!! Mr. Quik Damaged the wall in installation. Left ground wires above ground. Did a sloppy job like an amateur. Wanted $10,000 to rewire the whole place with new breaker boxes. Duke energy fixed my problem for FREE!!!!!NOT worth any where near $3000!!!
In July of 2019 I had a new sump pump system installed in my home by Copper Ridge Services for $2,100. Since then Copper Ridge was purchased by Mr. Quick so when my sump pump system failed in April of 2022 I called Mr. Quick and they sent a plumber that same day. Great!I said to myself. He diagnosed the problem as a faulty primary pump and controller. The solution proposed was a total replacement. Still, no cause for alarm. The surprising part came when he told me the price. $5,761, which was $3,661 or 174% more than I had paid less than 3 years ago for the very same system.Was it supply chain issues? Inflation? I wasn't sure, but I was decided to find out. So, I politely declined the quote and paid the whopping charge of $373.95 for about 1hr and 20 minutes for the service call. Suspecting price gouging I went to a local plumbing supply store which offered me the same equipment (same brand, same model, same everything) for only $926.56 ($991.40 after tax)and I figured I could get a local plumber to install it thinking it would require a little luck and massive plumbing super-prowess. When I unboxed the system I was shocked to see that the sump pump unit consisting of a primary and backup pumps with a controller system comes already pre-assembled so installation consisted of only attaching the 1 1/2 inch PVC pipe to the check valve in my basement and just connecting the wiring as laid out in the instructions. So I did it myself in about 1 hr and another $30 in pipe primer / glue and supplies. I am scratching my head wondering how Mr. Quick would justify charging $4,739.60 to drive a couple of miles, collect the part from the supply store and spend 1 hr replacing a sump pump system.I totally get that Mr. Quick is a business for profit and has to make a buck, so I was not expecting them to do something for free or even next to nothing. As customer I expect them to make a reasonable profit. This markup is very far from being reasonable. In fact, it is flat out abusive. This experience sure taught me a lot.UPDATE: Mr. Quick told me the warranty was for 1 yr (I had purchased the original one from Copper Trace in July 2019) The supply company that sold me the replacement pump system was glad to take the old one back under the 3 yr mfg warranty and credit my purchase back to my card. So I basically fixed this issue for about $30 in supplies and 1 hr of my time. Grrrrr.
The service was great. I wanted to add a 240v outlet to charge my model y more quickly so I called in. The result is very good and my garage is clean after the work!The only draw back is I wasn't know the first attempt was only for estimation but hey, maybe I missed that part during the phone call with their dispatch, and I got the service done the next day!Overall, nice guys! Nice work done!
So had and HVAC unit installed paid for everything out of pocket. When all said and done, the guys finished up and left. Went back to look at the unit and sweep up. Noticed old filter was propped against the wall, went to throw it away and there was a huge hole in the wall where they didn’t seal the intake. After seeing that started to notice more how the flashing didn’t reach top of the ceiling. Mister quick after saying they would refund some of my money for the install sent a guy to fix those issues, and the new installer pointed out more problems. The manager I was talking to then stopped answering my calls, or getting back to me when he said he would personally come out and take a look at the unit and get me some of my money back. Never happened. Have to say not sure if I will ever go back to them, and I would suggest others to look elsewhere as well.
2 months after moving into my house, the pilot light would not stay lit. Not being familiar with water heaters, I called Mr quik. They came in and said it was my burner, so they replaced that. Then a few hours later, it was doing the same thing. They then called the company on the water heater to ask what it was and the company told them the gas valve. They then replaced the gas valve (totaling almost $2k) Well 3 months later (10/6/22) my water heater is broken again.Upon further investigation, the thermocouple was installed and placed right above the burner causing the fire to burn right through it. This time I will be replacing it myself.
Kwllilmonster BlahblahBlah
5 months ago
Mr Quik team was great! from the first call made to them to the last. They called the day after fixing the burst pipe in my kitchen sink to check how everything went and if everything was good. The service technician who came to do the inspection and cost was very nice too, she explained the services they offer and best things to do for plan members. Unfortunately I couldn't make it home when the service was done but my son said it was quick and sounds it went smoothly. I don't really know how plumbing services prices are out there so I can't tell if it was high or pretty reasonable cost but the work got done and so far so good. I only wish the service was done the same day because we didn't have water for 2 days, it was rough but, I also understand there was a high demand for their services after the nasty weather. Over all Service was Great I'll be call them for future help ?
Kailee Comarella
5 months ago
I had an emergency situation and needed my home looked at ASAP. I called Mister Quik and they were able to come faster than what I even thought. They scheduled an appointment and also called me to tell me they were on their way which was so helpful. There were two men who were super nice and explained everything in great detail. They took their time and offered different solutions. They listened to what I wanted and respected my budget. I highly recommend anyone use this company. Hopefully I won’t need them again, but if I ever do, I won’t hesitate to call.
Skylar MoonStone
5 months ago
This organization has always been very reliable. Truly the quickest organization to jump on a job. The workers who come to my home are always very professional, polite, & knowledgeable. They explain everything in simple terms. Most recently, Casey came to do a routine check on my AC/heat unit that comes with my membership, realized there was an issue, & make a recommendation for a replacement to fix what Summer's had messed up. I explained I wasn't able to afford it & at 8pm, both Casey & his supervisor worked tirelessly to make sure they got me an amazing deal so they could replace my AC/heat unit the next day. I can't oversell them or this company. It's simply not possible.
Any service I receive from Mr. Quick employees is always thorough and completed by a kind, caring and thoughtful person. It was no different with my most recent air conditioner maintenance completed by Brent. I trusted his professional review and appreciated the feedback for improvements. Job well done.
Kristin Noland
5 days ago
Everyone was friendly and cared about doing the jobs right. They kept me informed of what they were doing and how this were progressing.I was contacted when they were on their way and treated with respect. They even checked in with me to see if everything was working properly.The same people arrived when a job took more than one day, which made me more comfortable.I will use them again and highly recommend their services.
Robert Jones
6 months ago
Came out to our house and did some work cleaning out air vents out. My vintage mustang in the garage magically the next day had a new scratch on the fender. Someone ran their hand over it to see the damage they did but didn’t say anything about it to me or my family. So if you own a classic, I’d suggest you move it out of the way before having these people walk through your garage.
Our A/C went out unexpectedly and we called late in the evening not expecting to get an appointment right away. Mr. Quik was here very first thing that next morning! Our technician, Richard, was on time and so helpful! He fixed the issue with no problems. Very affordable prices! We will definitely use them for any future needs!
Benjamin Knight
a week ago
I've just finished doing business with Mr. Quik for a completely new AC unit, thermostat, the works. The first technician, Brent, arrived very promptly after our call to the company that morning. Brent was kind, courteous and completely professional. He gave us many options for replacement on our system and thoroughly reviewed each system He recommended to us without trying to upsell me on something I didn't need. Brent told us the installation team would be there the next day(memorial day) at 8:30 am. The team showed up around 8:10 and proceeded to put an entirely new system into my home in less than five hours. All the time being courteous, well spoken and very knowledgeable about their trade. I couldn't have asked for a better experience from anyone. Brent was great, and the installation team of Mikey and Marcus were incredible and deserve raises.True professionals through and through. I'll certainly be using and recommending this company for quite some time.
Neal Schlatter Jr
5 months ago
My current go to service provider for any HVAC, electric and plumbing issues. Haven't had any general contracting needs yet but would feel confident they would also provide good service. Had a few issues with work done in the past, but they were very responsive to resolving the issues and getting them corrected in a timely manner. They are proactive with scheduling service calls for their maintenance plan subscription which I very much appreciate. The techs are very professional and courteous.
Kelly Martin
2 months ago
I have had a couple of very unfortunate events happen in close succession but Mr Quick and their technicians were FANTASTIC. The first technicians Justin and Josh were relentless in making sure I was taken care of when the full sewer line needed replaced. Then there was David who paid me a late Sat night visit regarding my furnace. Even with the unfortunate news he had to deliver to me, he was gracious and did what he could to ensure I could get a replacement furnace taken care of. I feel very fortunate for having chosen Mr Quick to help me and can’t thank all of the employees and technicians enough for such fantastic service!!!!
Brent was our assigned technician. He responded quickly and on time. During his inspection he took the time to explain everything concern he found with are old furnace and AC unit.After deciding to replace both units, Brent went through serval options they would be perfect for my household. He explained in great detail the products, services, and warranties on all models, so we could make an informed decision.Brent was able to get us scheduled the follow day for installation. Brent is great representation Mr. Quik and I will continue to use them for future household needs.Thank you Brent.
Tyler Schmitt
4 months ago
Isaiah was out to do our yearly tune up, and it could not have been a better experience. He is extremely personable, hard working, and kind. Takes the time to explain everything, and makes sure you understood exactly what was done.Not only a great technician, but a great person who anyone would be lucky to welcome into their home for a couple hours.
Isaiah was wonderful! How many stars can we give him? All that are available is what he deserves. He was polite and explained everything he was doing. He made suggestions as to how our our system can work better and cleaner. He was a pleasure to have in our home. Mr. Quik is lucky to have Isaiah Dobbins as their employee and representative.
Drake was an awesome technician! He was very courteous and professional, and he walked me through every step of the maintenance check her performed so I fully understood what was going on. The service was top-notch, and I signed up for the SHAPE program to ensure I can continue to work with great technicians like Drake. This was the second time I’ve had service performed by Mister Quik, and I look forward to working with them in the future. Thanks again, Drake!
Cindy Grigsby
4 months ago
We had a sewer scope done. From the first phone call to the service we were so impressed. Very polite and professional service.Josh, the technician showed up on time, communicated his time of arrival before he showed up, was fast, prompt, polite and very clean. Even took the time to tidy the floor before he left. I was very happy and will 100% use them again!
michaelcerasnumber1fanever
5 months ago
had some trouble with my home heat/AC system and couldn’t perform maintenance myself due to lack of know how but Brent performed excellent service/maintenance. First and foremost professional, fast/punctual and even educated me a little more about my own system! Great and friendly technician and great business! Will definitely recommend to others.
Aaron Jacobs
5 months ago
This was my first time hiring Brent and the Mr Quik team. They’ve been highly professional and friendly, informative, and efficient in their work. Brent Wald recently came out to perform some HVAC maintenance and inspection and was great! He explained every part of the inspection before beginning and never got tired of all of my questions. Five-star service has made me a forever fan!
Carol Franklin
4 months ago
Alex k. Was very helpful, he walked me through the whole process. I felt very comfortable with his assessment and helping me get the best savings for my small budget. I’m so happy to have worked with this company. It was a very cold day when my furnace went out and they went over and beyond to supply some heaters while the worked. 10/10 recommended
The young man was very courteous, professional, and thorough. My husband and I had confidence in his ability to accurately assess the situation and give an honest opinion about what, if anything, needed doing. He didn’t rush through the job and reassessed twice just to be sure. We appreciate his service and the overall attentiveness of Mr. Quik.
Danielle MacInnes
2 weeks ago
The tech who came out was polite and professional. He put a lot of work into the quotes he estimates and I respect the quality of service for a free estimate. I ended up not using the service due to financial reasons. They’re quote was extremely high compared to other companies so I will have to continue to shop around.
Marna Huckeby
3 months ago
I was having a problem with a few rooms with no power. Steve and his apprentice ( Holden) came in and found the problem and fixed it in a timely manner. I also bout the plan deal and will definitely be calling if I need more repair. While they were here I had an inspection of my plumbing and Tim and his apprentice (Drew) found a clog in my washer drain and cleared it right up also in a timely manner. All the guys worked well and got the job done. Thank you so much !! Very happy customer here.
Needed a Sewer Line Camera Video of a sewer line repair made by the builder of the home as evidence and validation that the sewer line was indeed repaired properly and free of any obstruction to the main sewer. Josh of Mr. Quick was timely, professional and well versed in the process of providing the service that was requested by the homeowner. Price was below most competitors in the area and would use them again in the future. Josh performed above my expectations and Mr. Quick should feel very fortunate to have him employed as one of their service technicians.
Very quick to send someone out (less than 24 hours from my phone call). Isaac did an excellent job inspecting our electric after a power surge/lightning strike. He kept us informed on what he was doing the entire way. I also like the online/digital capabilities of this company. Will definitely use again if needed in the future.
Today was my first and only service. They were quick and the young man that came out did a wonderful gob and was polite and professional. They have a service where you pay a onetime fee for the year and get one inspection for plumbing, air heating and water heater.So far everyone was very nice to deal with.
George Almquist
2 weeks ago
Robert the tech came to my house. Professional and took care of all my needs in 1 visit. When you have a service rep that comes to your home you want to he able to trust the guy that was here was honestly one of the best electricians he knew his stuff was quick very reasonable prices and got it done right the first time. I highly recommend this company
Adam Stephenson
6 days ago
Isaac from Mister Quik was a breath of fresh air! After waiting months for local electricians to get back with us, we called Mister Quik and they came out the same day. Isaac was responsive, professional, and extremely knowledgeable. We couldn’t have been happier with the seamless home inspection. Would highly recommend.
Emily slisher
5 months ago
Came out a couple days earlier than scheduled which was amazing since I was without water. Was right on time for when I was told she would be here. And found issues she was not called out for that they are now going to take car of for me right away so I can have running water. I am very pleased and very impressed.
Debbie Davis
3 months ago
Justin was courteous and professional. He solved our sewer issue and suggested the shade plan which was a life saver. Upon inspecting our furnace Austin uncovered major issues. Jacob, Tyler and Jim came out the next day and installed new heating and air units and they were equally knowledgeable and professional. I highly recommend Mr Quik for all your heating and cooling needs.
Tyler Gibson
4 months ago
I VERY HIGHLY recommend the wonderful people at Mr. Quik! My mother had just finished her radiation treatments for cancer and was still doing chemo when her hot water went out. Turns out she needed a new water heater. The professional and COMPASSIONATE people from Mr. Quik came out immediately and answered our prayers. Some companies just care about profits and charges, but not the people at Mr. Quik! They worked it all out with us and helped us when other companies probably would have walked away. All I can say is THANK YOU to the owner AND to the angel who came out to do the estimate AS WELL AS the installer. My mother was able to have a hot bath and peace of mind after all that radiation and pain. But it was the true compassion that really was the most impactful and astonishing thing, to see that there are good people and good companies still out there.
Kaitlyn Jackson-May
3 weeks ago
Drew was fantastic! He was so respectful, professional, knowledgeable, and explained everything to us as he went along. He didn’t hold back on everything that was wrong but he did so in such a professional way. We even signed up for the membership they offer because we were so impressed and look forward to working with them again soon!
Jason Schneeberger
2 weeks ago
Brent is an absolute pleasure to work with! Very professional, informative, helpful, friendly and not pushy with anything. He made sure I understood all of the in, outs and options for the work I was having done, all the while never being rushed to get through everything. I could not recommend him, or Mr. Quick enough!
Justin MacLellan
5 days ago
Jackson was very professional and very thorough on his inspection. Explained the process of how things were going to be taken care of and as well noticed a few other things that should be looked at. Very quick scheduling. Overall very good experience so far.
Steve, Brandon and Garrett were great!They did an excellent job installing a new electrical line for us as well as repairing some existing problems.They were all very courteous and professional as well.They explained all the work that they had done and made sure we were satisfied before they left.
Great service and team. I requested an appointment online and the call no more than 5 min later and it was after 5pm! Can on time and called before, Isaac was great explaining what was being done and giving recommendations based of the electrical he found.
Stu Hiltenbrand
4 months ago
Bradley came for a furnace tune up as a part of our shape plan membership and was very personable and knowledgeable. He answered all my questions and I felt he was giving me honest answers without putting pressure to buy anything. Would recommend him for any furnace tune up you have
****WOULD NOT RECOMMEND****Damaged my perfectly fine compressor instead of cleaning my ducts, and tried to sell me hard on a $20k full system. When confronted they actually start threatening. ?They really should pick up the $15k bill for my new system - that I did not need before their visit! I had another great company fix it. As soon as I told them what happened, he goes was it Mister Quik? Go figure!
Teanna “Flawlesslovelylibra87”
3 months ago
Gordon came out to clean the kitchen sink pipes. He was very informative about the issues and plans available. He worked quickly to solve the issue. He also did test runs to be sure the sink drained properly before leaving. A++ service
Vincent Nguyen
4 months ago
I’ve had Mr. Quik stop by twice, once for a garbage disposal installation, and the second for a furnace check up.Both employees that came out were incredibly personable and professional.Especially Bradley Rowe who came in to do the furnace check up. He walked me through all the small steps he was doing and what he was looking for at each step. Additionally he was extremely transparent with his knowledge about the system and it was extremely appreciated.I would definitely recommend using Mr. Quik.
Brittany Crone
5 months ago
Patrick was professional and friendly while taking our phone call. Lucas came out earlier than expected which was great because our internal House temperature had dropped to 34 degrees. Lucas was able to get the issue resolved and answered all our questions. I only wish there is more that could be done to resolve the issue of our external condensation pipe freezing in these temperatures, but everything was handled well. We thank you for your service!!
Chris Stehlin
4 months ago
Had water coming up from basement drain when I ran kitchen sink. They ran the line and told me it was clear. He cam with an apprentice and I'm guessing the apprentice ran the line (it two show up don't let the new guy run your line). Not even 24 hours later I have water backing up in kitchen sink. But the floor drain runs fine. Called to have them come back out and fix and was told it will be another charge for visit. It is no longer coming into basement but will not drain from sink. They fixed one problem and caused another and refuse to fix without another charge. I have a 5 month old at home and am currently washing bottles in bathtub. This is my first and last time using this company.
Brent did a great job in explaining everything in a relatable manner. Very down to earth and not pushy at all. I felt very comfortable with him and they got all the work done in a day so we had AC. Highly recommend.
We recently purchased a new HVAC system through Mr Quick. Since installation, we had issues w it not cooling properly. Tony and Isaiah eventually came and diagnosed the issue. Once they did their thing, the AC is working great. They were able to tell me what was going on and were able to resolve the issue for me. Mr Quicks technicians are very nice and professional.
Yesterday we had Bill Goul who came to check on the furnace gas valve. He was very professional, very experienced. Went above and beyond to thoroughly explain what is going on. By the time he was done we felt very confident in what he said, and in the work he has done. Mr. Quick is very lucky to have such an expert like Bill. He is very honest, trustworthy and pretty much saved the day. Because of Bill, Mr. Quick is going to be our to go to guy.
Tom O'Daniel
2 months ago
Drake did quality work in a timely manner, he’s polite, completely professional and kept us informed on what, why he was doing and briefed us on his findings and recommendations. High marks!Drew and Doug were polite, professional doing timely and quality work in minimal time. They kept me informed of work being accomplished and excellent housekeeping afterwards. Will definitely use Mr Quik in the near future. Highly recommend this company!
Debra Snider
4 months ago
Steve E. and Brandon F. did an outstanding job. They were very professional, courteous, and knowledgeable. They explained everything clearly and concisely. We were on the same page with changing 2 outlets to GFCI, installing a home surge protector and making sure our electrical panel was safe and wired correctly. Thanks guys! Thanks Mr. Quick!
Kevin Eversole
5 months ago
Awesome. Temperature dropped into the negatives and the furnace quit working. Mr. Quick was the only one out of 5 service techs in the area who could get someone out that day. The tech came within a couple of hours and got the issue fixed. Can’t recommend them enough.
Zoe Dudukovich
a month ago
I would 100% recommend them to anyone! We have to get an entire new A/C system which is NOT cheap. Brent did not rush or push us to make a decision but gave us every bit of information needed to make the decision. Every thing was talked through so we felt like we were in the know about everything. They are highly recommended.
Sebastian Gto
5 months ago
Years before the company has come and cleaned my sewage system with warranty included. But this year they did not give warranty and on top of that they've always given another service with unclogging but did not give it this time. It was a service required and they wanted to charge me extra for the service. The technician also came with a bad attitude, he also only reached around 7 feet and he was already getting even more a bad attitude. Based on a previous job a neighbor did he blameatagt being the reason for the problem. They didn't want to give warranty at all,not even for one single night. They also said they would only give warranty if the extra service was done
Foreign Legacy LLC
3 months ago
Brent was so knowledgeable and wonderful to work with. He came in and diagnosed my HVAC issue and quoted us on a high quality new system at a great price. We had several companies come take a look and Brent have us the most reassuring information and recommendations. I highly recommend this company!
Terri Christopher
3 months ago
Richard was our technician. He did a great job! He was thorough, explained everything he did, showed me the video of his findings and he answered all my questions. He also cleaned up after he finished. I was very pleased with his professionalism!
Dustin Estep
4 months ago
Caleb from Mr. Quik was courteous, punctual, and professional with assisting me with my electrical needs. Clearly laid out what needed to be done and gave a couple pricing options to choose from. Very satisfied with quality of work. Definitely recommend.
Brent with Quik was personable, knowledgeable, and professional. He was able to facilitate a conversation with our home warranty service to gain an approval for necessary repairs, and to clearly demonstrate his findings so that we as homeowners feel we understand the state of our system.The visit was overall a pleasant experience; we have yet to make a decision on how we will move forward, but left feeling informed and trust we were given a fair assessment of the facts as opposed to an appeal to a hard sell.
Brent was so great to work with. He was on time, very informative, and he was very low pressure. He was so patient with my interested toddler, who made friends with him right away. Highly recommend working with Mr. Quick, especially with Brent.
Isaiah did a fantastic job, explaining every detail of the work being done. He was very thorough, friendly, and knowledgeable. I’ll be sure to request his service next time!
Patricia Gaines Mills
3 months ago
Dryer vent cleaning. Casey our service rep was EXCELLENT! He was completely compliant and totally engaged with us in every way. He made us comfortable and guided us through all our needs successfully! Your company is very lucky to have such an excellent service representative! We will be using your services in our new home. Thanks for taking care of our needs.And WOW! REGGIE AND BRENT, words can't compare to the excellent customer service that we've received from them. We absolutely love the entire team for their support and overwhelming concern for our safety and well-being. Thanks Mr Quick!!!
Sheila Schwab
2 months ago
Alex did a thorough job checking out our systems and taking video that he could then show us as he talked through what he saw. Everything was clear, and he knew his stuff. He listened to all our needs and took awesome care of us!
Kristie Birdsong
3 months ago
Reggie did a thorough inspection of my HVAC unit including return and dryer vents. He reviewed his findings with confidence and ease. The brochures and videos were helpful in determining possible upgrades and/or troubleshooting. Reggie did a great job.
Jesse Barnett
2 months ago
My experience with Mr quick is as a supporting vendor. The owner hired my company to do team building events. In that interaction I observed the dedication and passion the ownership / leadership has towards their employees, which they project to their customers.I haven't done that for a few years and don't intend to in the future so I feel that my testimony is valid for consumers. Highly recommend them.
Richard Whitmore
5 months ago
Joe was on time, professional, and knowledgeable about our plumbing issues. He listened to our questions and explained how issues could be resolved.All employees of Mr. Quik that we have spoken with have been very personable.
Branson was professional, polite and easy to work with. He did a thorough job inspecting my system and documenting the issues with pictures and video. He gave me the options for repairs without it feeling like a pressured sales pitch. I would highly recommend this service especially if you get to work with Branson.
Isiah is a pleasure to do business with he’s always very pleasant and helpful. You have a great employee working for you and we definitely enjoy him coming to our home to do any of our repairs or needs through you guys.
My technician Jackson Lorch performed an inspection on my dryer vent and found what was wrong with it immediately, he was very kind and helpful, he offered me multiple options as well. To sum it up he did a Great job and I am very pleased. Thank you
Roger Richardson
a week ago
Technicians built outstanding rapport with us from the begiining greeting. After accessing the situation sat us down and walked through what was the issue and possible solution. The presentation for future services was very thoughtful and the Technicians chattered it to our needs. This was a pleasant visit. Thank you for the service.
Rich came out to help with my burst pipes and he was friendly, helpful, and knowledgeable. The plumbing techs that came later that day were able to resolve my plumbing issues the same day, for which I was very thankful. I also updated my furnace and the HVAC techs that handled that were professional, knowledgeable, and efficient.Isaiah came out on 4/11/23 for an AC tune up and did a fantastic job!
We had issues with our kitchen sink doing a slow drain and altogether stopped draining, we tried clearing the clog ourselves but had no luck and finally called Mister Quik. We got a drain cleaning service appointment very quickly! Everyone from the first phone call all through the service appointment was so nice and helped answered our questions! It only took an hour and everything is back to normal with our kitchen drain and works great! We wished we would’ve called them much sooner and but so thankful for the quick quality of the service we got and for the price as well!!!
The guys were great, professional and very courteous. Did an excellent job. I will definitely call Mr Quick again if I have any other problems.
Cheryl Wilson
2 months ago
Sam was very prompt & professional. As I was telling him what was happening with the heater, he knew right away what was going on & addressed it. He fixed it, & showed me a picture on his phone of what the issue was. I am very pleased & I have heat now!
We received excellent service from Mark. He spent an extended time reviewing our entire HVAC system with us, including use of a video of the components in which he explained exactly how things worked.
Kimberly Vazquez
4 months ago
Steve came in when my electrical panel decided to die. It was a very cold day and he stayed until I had power. He was very professional and easy to talk to. He made sure to explain everything that involved my new electrical panel. With every electrician that came set my mind at ease about the issue.
Josh, and the team, everyone from dispatch to tech was professional, courtesy, informative, helpful, and extremely pleasant to work with.Josh did the full camera for my drainage problem, went over the video with us, explained exactly what was going on. He then was great with giving options, not just you need to do this and explained all the pros and cons.It was an absolute pleasure working with this fine team, and I will be for sure coming back if/when I need their services.Thank you Mister Quik!
Patrick Wright
a month ago
Jonah was professional, knowledgeable & very thorough in explaining to me about the conditions of my AC unit. Speed time from original request of service to the time he arrived at my residence was less than 2 hours! Installation is set for tomorrow! I feel confident in my decisions I made today. Mister Quick is indeed quick, thanks Jonah!
Ashleigh Douglas
2 months ago
We had our heating go out & Mr. Quik sent their employee Robert out to help immediately. He was kind, professional, patient, & efficient. He was able to talk us through the issues & provide next steps options. Everything is up & running. We are very pleased with our service!
Eva L. Napolitano
4 months ago
I bought this old house in 2022 with more issues than expected, but Mr. Quick has helped me tremendously with all my needs; quick to assist, in time, with great service and good work.I want to specially recommend Mr. Mark Wolven, who just did the furnace tune up and left me a detailed and clear report, backed up with evidence, of the status of the HVAC that will help me prevent major problems. Thank you!
Merya Gutzmer
4 months ago
Eval on furnace and AC unit. Very informative and professional with explanation of status of the units.Will be continuing to go through this service for all my heating and cooling needs. Much appreciated as a woman when I was treated with respect and kind towards my animals. Bradley was awesome
Alex is the consummate professional who knows his HVAC stuff. He was very thorough to check everything in his inspection, took time to show me exactly what he found that may be of concern, and provided options for remediation. Very trustworthy.
Allen Davidson
3 weeks ago
Our repairman did a great job of clearing a partial drain blockage. I'm always nervous at how much plumbing will cost but the 99 dollar special they had took care of our problem. He was also very informative when we asked him questions.
Stephen Street
4 weeks ago
Great experience with Mr Quik! The technician was on-time, diligent, and knowledgeable. He inspected the ac/heating system end-to-end and provided multiple options for remediation.If you're in or around Indianapolis, ask for Mark W!
Joanne Biddle
3 months ago
We called and Josh came and was very detailed and showed us what the last company did wrong and set us up and got us new sewer line and heat and air! Very friendly and professional we love Josh! And to the men that installed everything. All was done in less than 3 days apart and just a few hours!!! Definitely recommend them! 100%! The Biddle’s from Lebanon! :)
Susie Cornwell
a month ago
Awesome sales person. Richard checked everything out explaining all of the options. Clear and precise. Very much a people person. Glad I chose Mr Quik.Edit.... I was disappointed with the repair men. Small things but for what i paid I expected no mess at all. Piece of tubing left in my yard and tag. Water left on my floor too. Be sure you look at everything before they leave.EDIT...... Well if you use this company they have NO EMERGENCY SERVICES AT NIGHT even if they put in and get paid. There's a raw wire and the pan has water in it that my water heater sits in. BUT I can't get a Plummer until 8-10 a m in the morning. Now I can turn off my water heater was the suggestion I get from my phone call to them. I paid over 4,000 dollars and not happy with this. I will never use this company or suggest this company to anyone ever. MY SUGGESTION TO YOU IS GO SOMEWHERE ELSE for services. I was told by the salesperson that We are expensive but we're worth it. What a joke.
Stephanie Hughes
5 months ago
Paul, my misterQuik technician was very professional, polite and respectful of my space. He cleaned out my main drain and serviced a clogged bathroom sink. The service time was quick and complete. I have used this company before for emergency service. I would recommend misterQuik for efficient fast service. Thank you. Stephanie Hughes
Jennifer Easton
4 months ago
Robert arrived and got our furnace running in no time. Everything was handled professionally. He showed us exactly was wrong and what he did to repair it. He even gave us options on other issues we have, so we can get our furnace running even better. Thanks Robert!
Willie Mathis
2 months ago
Reggie gave me the most detailed report on the status of our system. Full with video support of his findings and recommendations for improvement. No knock on any other techs but send this guy to my house for all maintenance checks!
Chelsea Coorts
2 months ago
We are new to our house and we know there are going to be issues with the HVAC but a surprise water heater issue popped up. They were so quick to get our hot water back on and walked us thru their knowledge of what we have currently and how we could upgrade items, what kind of plans would make sense and were extremely personable.
Jason Hultman
a month ago
Brent was awesome! He actually tested my system first and found the root cause of why it wasn't working instead of just trying to sell me a new system. He knew what he was talking about and helped me find what would work best for my home. Very professional and friendly. I will be using these guys moving forward for my HVAC needs.
Samantha Horton
a week ago
Dylan was extremely professional and very helpful with recommendations on what we needed to get done and all taken care of. Very thorough, professional, personable and a pleasure to talk to and work with.
Reggie did an amazing job on my furnace tune-up. He’s knowledgeable, professional, and courteous. I appreciated receiving a phone call notifying me he was delayed due to a road closure. He still arrived within the committed timeframe. He also put on booties without me asking. He completed the work in a timely fashion and informed me of what I should do to keep my unit in tip too shape. He’s an asset to your company.Updating my review: Adam came to my home today to do maintenance on my HVAC. He did a thorough job explaining my system and updates needed to keep it running efficiently.
Joseph Ritter
4 months ago
We had many techs come to our home and they all were great to work with very knowledgeable and respectful they were able tell us what need to be fix and able to fix it within a few days, which was a life saver. I highly recommend them we will be using them again!
Ashley High_Poetry
3 weeks ago
Casey was awesome! Very kind and helped us out so much! So happy our vents will be cleaned and we can breathe! Highly recommend!
Jenny Kershner
5 days ago
Our tech Timothy Spears was first rate!! He identified the problem and fixed it all the while keeping my husband up to date on what was going on. Mr Quik is first rate. Thank you .
Jennifer Allison
2 months ago
David provided an estimate for duct and dryer vent cleaning. He was very informative and professional, and able to get me scheduled for service same day! Thank you for the information David!
Amber Bausback
3 weeks ago
Thorough & professional with my AC tune-up, and they don't try to upsell. They make everything in their findings really clear & take time to explain all the whats & whys. I really appreciate that part, especially when something is needing repaired or replaced.
Alex was punctual and professional, clearly explaining everything and laying out all the options for our repair and replacement. We will definitely use Mr. Quik in the future! Highest recommendation!
Karen Hudson
2 months ago
Alex was very professional. He arrived in a timely manner. He recorded his inspection of the furnace and compressor. He took time to show me the problem areas and gave me quotes of four different options to consider.
Adriana Gonzalez
a week ago
Mister Quik came out same day!! Summer was just getting hot, and my mother-in-law lost ac. We had a service guy come out, then a second opinion in the same night. We had to get a new A/C but we did it with eyes open. Lifetime warranty was worth it for us.
Drake was very helpful, knowledgeable and professional. I'm very happy with the service provided today. I'm looking forward to get a new furnace with your company. Thank you!
Stephanie Brown
2 weeks ago
The cold water on the bathroom faucet is a trickle. Plumber came out -- didn't do anything except turn the supply line on and off. Offered to rebuild the faucet for $500+. Didn't bring any parts. Said it is 85% of the time the cartridge. Then why not just replace the cartridge? Totally worthless $89 service call. Would not use them again.
Reggie showed up on time and was very professional, kind, knowledgeable, and went above and beyond. Mister Qwik is lucky to have him as an employee. He answered ALL my questions and was very precise.Reggie had great interpersonal skills and also never got annoyed by my very hyper dog - he embraced him which really meant a lot.The video that Reggie sent me was amazing and much needed. Impressive.
Austin Bickle
3 months ago
It was a pleasure to use Mr Quik for my heating issue at my home. Brent was extremely knowledgeable, professional, and an overall great guy. He took the time to explain the issue and how to get it resolved. He also gave me various tips and tricks on how to handle the smaller maintenance items myself and save money. Overall, it was a great experience and Brent made it happen!
Junior Medrano
3 months ago
Justin was on time and professional, he took care of the problem and answered all my questions and gave me tips on how to prevent future problems most importantly he was in and out. Quick ! Will definitely continue using their services. Thank you !
I am a 30 y/o female that hardly ever writes reviews, but wanted to post this so others are aware: I had used Mr Quik previously with a water heater issue and signed up for their annual program which offers a discount on services + annual tune ups on HVAC, Furnace, Water Heater, etc. They came out to do my furnace tune up and I was told that I needed to completed replace my entire furnace and hvac system though both were running fine. I specifically asked the sales tech that came out if there was a cheaper solution to keep both running for the time being. He specifically said no and that it was not safe to run my furnace and that I had to get a whole new system for $16,000. I scheduled the appointment for replacement and my furnace was left disconnected for the time being, and the tune up i paid for within my annual membership was not completed.I called a different service provider who was able to come out the next morning and give me a second opinion. He found nothing wrong outside of normal wear & tear on a 10 year old unit. He completed the furnace tune up for me at that time.I called Mr Quik to cancel my install appointment. The sales tech that originally came out called me to discuss. He proceeded to lie and say that he never told me I needed to immediately replace my furnace.Mr Quik did refund me $50 for the amount i paid the other service provider for the tune up since they did not complete that service.Home owners: Be wary of anything the sales technicians tell you needs to be done. They will lie to you to make the sale. Always get a second opinion.
Ashley Lightner
a month ago
I love this company and every person that has been here. Bradley Roe came today and he was amazing. Came out to check my furnace and explained everything that he saw and what it means. Highly recommend!!!! Brent Wald stopped by today and is incredible!!
Emily Jarboe
4 months ago
I used Mr. Quik to get a new heating and cooling system. They recently came out for a tune up. The Service Tech was very thorough and friendly. I have never been disappointed with this company.
Maureen Crawford
2 months ago
Jonah was very professional and very detailed explaining all the issues that were going on in my HVAC system. I recommend Mister Quik to all my friends and family. Very honest and very helpful #TeamQuik
These guys were very courteous and very professional. They got everything fixed in a timely manner and also went above and beyond! We look forward to having them back in the spring to check our ac, furnace and water heater. Thanks Jake!
Casey was our rep and he was great. Very thorough inspection of the ducts— even got a video of the whole thing from his perspective as he checked it out, which was awesome! Very nice guy and extremely helpful. Couldn’t be happier with the service he provided. ??
My experience with Mr Quik was fantastic in specific RJ! There was times i could barely feel the air coming out my vents I had a huge dust issue as well as several other things. He was very knowledgeable and knew exactly what to do to fix my problems. Not only did he do a great job fixing my equipment he was delightful to be around. I encourage everyone to call Mr Quik and ask for RJ!!
Isaac was very professional and helped me understand the problem. He was on time and was very respectful of our home. I would highly recommend Mr. Quick for your needs.
Douglass Davenport
4 months ago
Casey was the professional person who came to my home for a routine maintenance check of the furnace system. He was very through in his checking of my furnace. He answered all and any questions I had about what he was doing, and what I need to do to maintain a good functional furnace. He was also able to set me up for duct cleaning. He's the man for the job.
jeffrey davies
5 months ago
Service crew arrived on time, and were very polite and professional. They were not able to replicate the problem. I had with my drain and recommended that a camera crew come out to check out the situation. They set up another appointment for next week.
Andy Plantenga
4 weeks ago
Service from Mister Quik has been awesome on every occasion. Our HVAC system was up for routine maintenance and Reggie, their service technician, could not have been more professional, informative, or helpful. We will definitely continue using Mister Quik for home system repairs and maintenance.
We had Brent out for a free inspection of our dryer vent. He found that there was water in our dryer line. Brent was very kind and professional. I highly recommend Mister Quik and in particular Brent.
They were able to come out within 2 hours of my calling, had it fixed within 45 minutes. Price was very reasonable and came with a 30 day warranty. Drew was professional and friendly.
Kelsey Wilson
3 months ago
Same day appointment & got my drain fixed right then . I forget his name because i can’t remember anything… but he explained everything to me that he was doing. Awesome customer service. Will always use in the future. Although i hope i don’t need you for a while
Adam was quick, efficient, and clearly walked through our issue with us. Would highly recommend his service along with Mister Quik! Thanks for all the assistance, Adam!
Justin did an excellent and thorough job getting my small plumbing project squared away. He also did a quick inspection of other aspects of my home to double check I was good with HVAC and water heater as well.
Julie Seering
4 months ago
Came to do a Heathy Heating Check-up. Very polite and conscious of not causing any damage to my flooring. Very happy with all the work Mr. Quik has done at my house. Highly recommend them.
Pamela Wilson
3 weeks ago
Our service technician was prompt, professional, knowledgeable and super nice. I give him an A+ rating. Wonderful guy!
Rachel Jacobson
a month ago
Caleb did a great job of installing an outlet for us! Everything works fantastic, cleaned up and all within an hour.
Elizabeth Curet
2 months ago
3/9/23 - Had Drake come by to do a maintenance check on my furnace and HVAC. Super kind young man. Very thorough transparent about the condition of my unit not only from a cost perspective, but also from preventative measures. Super professional will definitely be contacting him for the projects that I have lined up with Mr Quick.Bill Goul is a wonderful and thorough kind and professional HVAC technician. He helped me get all the information I needed while also helping me resolve the issue of my REMI light.
Courtney Senger
2 months ago
David was EXCELLENT! He was very friendly, knowledgeable and thorough! I really appreciate him taking his time and answering all of my questions! Thanks David!
RJ was a very nice young man. He helped me with setting up my Ally site and with finding my Google email site. He even over heard me talking to my son to run by and fix my faucet outside so he did it while he was here.
Can't say enough GOOD things about everyone at Mr. Quick!!! Great people, excellent service and always sure to be neat and clean while working. Thanks Mr. Quick for being our go to service for EVERYTHING!! ❤️
Chuandi Jiang
2 months ago
The technician, Josiah ( I apologize if I misspell it) was fantastic. Arrive on time, professional, and solve my problem quickly. He came to check the cold water for my washer, but he also asked me if there was anything else he could help with, so I told him about the standing water in my brine tank for water softener. He added salt and regenerated it. Highly recommend!
The technician that serviced my air conditioner brought things to my attention that could decrease the life of the air conditioner. I was extremely pleased he shared this information to allow me to get if fixed to increase the life of the air conditioner.
Like all other time when using Mister Quick. Todays service was exceptional our service Tech ( Brent ) was polite, and very informative in representing Mister Quick.
Alex Kolb was super helpful and informative. Explained when something was wrong or could cause some issues on how and why. He also explained how the newer systems and their components help with efficiency.
Megan Rastovski
2 months ago
Our kitchen faucet was leaking and as a first time homeowner I wasn't sure what to do. I didn't want to touch anything so we figured we would call a professional. I was told there was a hole in my hose and would need a new sink along with a new garbage disposal. For an uglier faucet I was quoted $2500. For my faucet I was quoted $3700 (found it on amazon for $100). After he left my partner started playing around with it and tightened a screw. Our sink is working. I paid $89 for him to come out and quote me an outrageous amount and not even fix the problem. Will never be using their services again. Also they were supposed to be here between 8-10 and he arrived at 10:30.Adding a star because they called me to apologize and are refunding my money. Which feels like the right thing to do.
I like how informed I was through out the process.. the issue I had were that they didn’t finish installing everything. They left some old pipes under the house, and in the garage, didn’t hook up my kitchen sink, the washer box was reverse(“hot water” was cold and “cold water” was hot), they didn’t run a new line for my ice maker either. Just mixed feelings about this whole thing. After they finished I texted to see if they would come back and finish and I got no response. I had to call the office to see if they could come out and fix the issues
Adam was very friendly and knowledgeable. He did a good job explaining everything and recommending services. He also didn't mind my dogs barking at him excessively. :)
Jennifer Richins
4 months ago
Mr. Quil did wonderful work for us replacing our entire electric panel. And they have also done maintenance for our HVAC system. Every team member has been professional and knowledgeable and great at keeping us in-the-loop about what's going on and what needs to be done.I appreciate the personal attention to detail and the thouroughness with which they attend to our household's needs.
amanda saperstein
3 months ago
Scott and Garrett were amazing! Friendly, professional. I had some very sketchy original wiring and they were unphased and able to complete the repair quickly. Great set of guys, 10/10.
We've been using Mr Kwik for 9.years, and they have consistently sent quality techs to help us. Today was no different. Reggie was very considerate and thorough, and my dog liked him, which is always a good sign. My only complaint is not with the techs, but with the company's new push to sell me more every time they send anyone. If you actually read these, Mr Kwik, please know that if I want duct cleaning or more insulation, I'll call you.
Technician was very thorough in his evaluation of our duct system. The quote was approximately $1,300 for a 2,850 square foot house, which was not a reasonable price.
Tony Cookerly
2 weeks ago
Isaac was phenomenal. I had a complex pool heater, lighting, and pump issue…. Isaac was able to clean it all up and solve my problem and a very professional way..
Jonah checked every inch of my hvac system he's very professional and honest. I had concerns that he was able to address in a very understanding manor. I will be using them for all my services now well done Mr. Crawford
Denise Patrick
a week ago
The Salesman Richard did an Excellent job in his customer service he explained everything in detail so I could understand according to the different problems I have he took the time an was patient with me when we got to the Financing to make sure I understood an was in agreement I give the Salesman an Mr Quick 5star
Lori Henderson
4 months ago
Josh was very friendly and knowledgeable and did a great job installing our light fixture! We would definitely use Mister Quik again and highly recommend!
Dorothy Lisenby
2 months ago
Samuel and Isaiah D. came out to perform a service on our HVAC system & provided excellent service. Samuel came out and got our heat working, then Isaiah installed a replacement UV light to keep our home protected from various issues. Thank you MQ for your help and sending out exceptional/diligent reps from your company.
Brandon and Josh were very professional and patiently tracked down my issue. Also, their recommendation for repair vs. replacement saved me a great deal of time and money. Their honesty was very much appreciated and greatly reduced any anxiety I had about the repairs.
Set aside being quick, and heavy advertising. 2000$ for a simple repair on a shower head is insane. I get cost of living has gone up but this is no way to fight it back. Sad and pathetic the guy turned around to think he was getting the job. Then tells us the pricing. The problem is the 100$ call cost is to assess I get that. It's the total afterwards. Love to know good honest company not robbery ? Sam does that enough. We said no.
Isaiah Dobbins is an amazing person and worker. He always wants to do what is best for the customer. He is incredibly knowledgeable, and truly put my mind at ease when he diagnosed the problem. I’m looking forward to him returning! 10/10 from Mister Quik!
Kristin Englin
2 months ago
The inspector tried to sell me a service that the company had performed just months ago. Total scam. Another inspector had been at my parents the same day and told them they needed a new heater because there was a gas leak. Called for second and realized Mr Quick had scammed them, too.
Sasha O'Doyle
2 months ago
Mister Quik answered quickly and everyone that I spoke to was very friendly and courteous. My technician was early and explained what he was doing throughout the process. Good price and honest company. Thank you
Patience Nhiwatiwa
4 months ago
The techs that came out did Great work ! One was in training and I wish him the best? . Both were polite , friendly , very respectful and they explained what the problem was very well that I had a clear understanding . My toilet is working well now .
Just saw your TV and with a grandmother and a granddaughter . I was insulted by the use of a young actor with a gray wig and some kind of jogging suit. If you think that is what a grandmother of a ten year old looks like you need to look around. Grandmother's don't look like that.That ad is horrible.
Danielle Neely
a month ago
The two men who came was very friendly and made me feel comfortable. Little on the expensive side but I do believe they do good work. Kind of disappointed when I saw the staff pic, not one black face in the company.
Reggie was very professional on time explained everything to us this awesome awesome young man appreciate everything you’ve done to try to help us with our air conditioner, he even offered us a plan for service for a year. it thank you thank you thank you
Astronomical pricing. 5x what it cost for materials only. Pricing is not transparent and ridiculously high. $150 job quoted at $1,300. Would not recommend to anyone.
Rosemary Fletcher
4 months ago
Our Mr. Quick guy was Bill he is a fun and kind person he answered all our questions and explained things for us. Mr. Quick needs more people like Bill and he deserves a raise. Thank you Bill
Jordan Willing
a week ago
My tech was super diligent, walked me through all the work and did a really good job. Would absolutely recommend to anyone looking for AC work!
Nathan Connolly
3 weeks ago
Casey came out to help us figure out exactly what we needed, was super friendly, very thorough. And helped us get set up with what we needed to get done.
I had a good experience with the electrician that came out he was nice and professional. But the only reason he had to come because some wires broke on the first guy. Which I am not happy about and what's worse I gotta pay for the broken wires which was not broke before hand. So now i gotta wait till I can come up with the money to finish fixing the furnace. I am tapped out on money and financing. But other than that The guys were cool
Ariel Harvey
4 months ago
Reggie was excellent with communicating what the problem was. He was through and was able to show a great video of the area of concern. He also was very helpful with scheduling for the next appointment that was necessary!
Air McCarthy
5 months ago
Without his help we would of had a to deal with a cold winter, the moment he stepped in the door, we could tell he knew what he talking about. Never tried to up sell us, only wanted what was best for my family and I . I rated him 5stars for valuing us as more then customers. Thank you Mister Quik!
Brooke Jackson
4 months ago
We had our HVAC serviced by Bradley Roe with Mr Quik. He was great & we would recommend him for any of your HVAC needs! Extremely knowledgeable and professional on the topic.
Shanecia Spearman
3 weeks ago
Brent is the best person that has ever come out to my home! It is going to take me a day to think about it because he didn’t pressure me and I enjoyed all the information he provided!
Alex Kolb was our tech today and he's a hoot! Friendly, knowledgeable, answered any questions, honest! Very happy with his visit!
Alex was great and did an awesome job! Routine maintenance and did find some issues. Prices are always a bit higher than I hope. ? But great service.
Dr Ronald E Anderson Sr
6 days ago
Repair man was at my home within 2 hrs after scheduling. He was professional and thoroughly checked my HVAC systems.
Cynthia Haza
2 months ago
Alex Kolb came out to perform maintenance on my furnace/HVAC system. He was on time, friendly and super informative. Answered questions and also explained how the system works in each season without talking down to me OR getting overly technical. Very knowledgeable, no pressure. Just the exact balance of service and info I want. This company installed my HVAC 11 yrs ago - no issues and always speedy, courteous and practical.
Maintenance prevention on both HVAC and Water Heater. Service technician was great his name was Drake done a thorough assessment.
They went over and above to make sure they got my AC working knowing it is 90 degree weather. I am very appreciative of how they cared enough to get me taken care of.
David Johnson serviced my A/C today, he provided a wealth of information and answered all my questions. I would recommend David and was totally satisfied.
Expensive. I received 4 quotes for a job, and Mister Quik was one of them. All three other quotes came in vastly lower (two of them were HALF the cost of Mister Quik's quote). Good for on-call services like cleaning and small repairs, but go somewhere else for large jobs.
The guy was extremely friendly. Made sure he figured out where the leak came from and going above and beyond to assure that the repair guy would come out today to fix the issue!
I called these guys out for an emergency. They sent a guy to just look at at and he tried to sell me a bunch of other services I didn't need and then quoted me these astronomical prices. I told him I wasn't going to go with him so he then charged me 89 dollars just to come out. Ridiculous I just want my problem fixed.
Reggie was very professional and told me all my options and explained everything very well and clear with a purpose. I didn’t feel like I was sold a bill of goods.
Aaron McWhirt
4 months ago
Josh Romero used a lateral camera to go through our clean out and give us a bunch of answers we have been trying to get for awhile now. Great technician and excellent customer service
Inabnitt Property Management LLC
6 months ago
I spoke with Abby over the phone who was extremely quick and informative. She helped get me scheduled for an appointment to take care of tenants who needed a toilet unclogged. Drew the technician who came out was on time, communicative, and overall great! He was quick and informed the tenants of the issues that resulted in this clog. He then gave me a call to explain and inform me of what he did to clear the toilet and what issues he found. Overall great experience and will be using Mr. Quik for our rentals moving forward! Thank you!
RJ Was amazing truthful honest About. everything that we need very pleasant? Such a nice guy great manners And very professional. Hes awesome.
Josh was friendly, considerate, professional and communicated in a clear and concise manner. Absolutely wonderful interaction.
Ben C (Not Worth it)
3 weeks ago
Reggie and Nick were very professional,nice and respectful. They were very through it the options plans that suited my needs.
Melissa Johnson
2 weeks ago
Drake did a phenomenal job. He was on time, professional and courteous. 5 stars out of 5 stars!!
Jessica Sandoval
2 months ago
Very polite, knowledgeable, and upfront on cost and details of the job. Gave multiple options and suggestions to fit our needs. Our questions were answered with detail and photos. He spoke to both my spouse and I equally.
Heather Hyde
9 months ago
We hired Mr. Quick to clean out our dryer vent (which had been done 2 years prior) when our brand new dryer started giving air flow errors. I was very unimpressed by the very immature reps who came out to do the job. The entire time I was thinking to myself they were going to break something or damage something and sure enough they stepped through my drywall and put a whole in the ceiling. (Which they did Repair when I pressed them) We continued to have the error code so I assumed at that point there had to be an issue with the dryer. We replaced a less than 1 year dryer and still were getting the error code on the brand new unit. I assumed Mr. Quick did their job correctly so we began to go down the path of installing a dryer fan booster. After many calls to get a contractor to come out and do that the contractor said that should Not be necessary and said it was probably clogged at the point of exit on our steep roof. (Which Mr. Quick employees did not want to climb on to properly do the job and instead just opened up the middle of our ductwork in the attic) Sure enough it was clogged at the top. So I spent 6 months with a barely functioning dryer, fire hazard, spent money and time getting another brand new dryer installed, the time and money to hire another contractor all because Mr. Quick didn’t want to do their job properly. I could scream!!Pictured- all the lint clogged at the vent cap.Update: after posting this review I did get a phone call from mgmt who gave me a full refund for my original bill. So now I am just out the $159 from the second contractor. $100 delivery fee for my unnecessary new dryer and my pain and suffering ha
Our technicians Came promptly where professional and provide excellent service to us, what they couldn’t fix right away they scheduled to come back
Brittany Edwards
6 months ago
Our water heater was out on a Friday and we didn’t want to go a weekend without warm water for two small kids. Mister Quik was able to be at our house in an hour! That was so great. The man who came was polite and knowledgeable and knew what needed replaced. We chose not to go with their service because the price was $1,400 higher (not kidding) than other places for a part that was under warranty.
Christie Hawhee
a month ago
I own a salon in Broad Ripple. Mister Quick sent a plumber out to fix our toilet. $1,000 to replace the mechanicals in the tank or $1,300 to replace toilet. Ridiculous! Another plumber fixed it for $170. Beware!
Sam flushed the water heater and checked for leaks in pipes.She was very thorough and professional. She gave helpful advice regarding adjusting the water flow in the toilet.
Isaac was amazing and I really enjoyed the fact that he took the time to explain everything he was doing as he worked on my issue!
I had an emergency and I was able to get service within a couple of hours. The guys were professional, efficient, and answered all of my questions. Very appreciative!
Jordan Hladish
11 months ago
Mister Quick did our main line replacement for about $8000. We chose them due to their seemingly stellar reputation. While everyone we’ve worked with was friendly and helpful, the good bits end about there.When digging into our yard, our front flower bed was plowed over, and dirt was placed on both our driveway and rest of the entire yard. After being filled in, this left things in a rough state. Our clean out pipe wasn’t even cut down, sticking 4 ft directly up in the air same time.We were told the ground would have to settle.Then told it was too cold.Then told it was too wet.Then that they forgot the gravel for the drive.Now months later, my driveway is still like driving on the moon from the mess. Our front yard is dry as a bone, and yet we still sit here with zero follow-up from the company, two random attempts of people stopping by but “finding out” they can’t do it or don’t have the right things.We’ve called twice for follow-ups, lost response from our main contact John, and are struggling to figure out how this is the level of work to expect.Photos below are how things were left, and haven’t been touched since FEBRUARY 22.Edit// Mr Quik came through not long after posting this review to finish the job. It's a pretty big letdown to have had to call upwards of 10 times to try to get this finished. I was told that after digging things up that we'd have a grade, seed, top soil laid down, and great seed. While I can admit the seed did grow, no top soil was laid down and our yard is currently covered in rocks.Advice to Mr Quik - don't dig holes faster than you can fill them back in.
David was very friendly and explained as well as showed us photos of what was wrong. He was very patient as we asked questions he answered them in a very clear and easy to understand manner.
Amy-Christine Fallowfield
6 months ago
We've used Mr. Quik for years. Now that they have other repair options, we definitely only will use Mr. Quik. Every repair we've had a good warranty, which might cost more, but has been worth it. We've had every major item in the house worked on by them and love the work of all their repair techs. All these years, warranties have helped throughout the life of the repair or install.
StylinTylin 77
5 days ago
Josiah and Gordon we're excellent and great to work with! Also handsome no cap says my grandma!
Darin Ramsey
8 months ago
Mister Quik was so responsive when my AC quit working. They were able to troubleshoot and get it repaired within the day. What I really liked is that they went through the process to find out what the cause was and provided options to repair versus purchasing a new A/C unit. There was no high pressure sales and allowed me to make the best/affordable decision for my own budget. I really appreciated that. The employees are some of the nicest individuals I have ever worked with. Glad I also renewed my service plan.
David Driscoll
5 months ago
Brent came into my house as a professional. Very nice, respectful, and explained my options thoroughly. I was impressed with how knowledgeable Brent was. Thank you to Brent and Mr. Quick. Will definitely call you again if I have future problems.
Alejandro Leon
2 months ago
Gordon did an excellent job with the drain cleaning. Very polite and professional. He answered any questions I had and explained everything.
Great group of guys for the electric and water guys very professional and helpful and explaining on what they're doing we had two big job for them and they've stayd late making sure it was right thank you
We have used Mr. Quik for a few miscellaneous things with good to mixed results. December 2021: They came out for a furnace tune up. The tech broke the whole house humidifier because he didn’t understand it was wired to our smart thermostat. They then gave us an estimate to replace the humidifier for around $1,200. The next day the broken humidifier flooded part of our basement before the leak was discovered. Mr. Quik took no responsibility even after it was escalated to a “project manager” and multiple calls.I fixed the humidifier myself.
Very professional and informative!Did all I expected and more. Will definately use again and recommend to all neighbors.Thankyou for being quick and effective.
My pilot light on my hot water tank went out and with no one in town to help me out, I didnt hesitate to call Mister Quik, they were able to be at my home with a hour of me calling for help. Josiah was Very professional, kind and courteous and smelled great.... Thanks Mister Quik for fast and prompt service...
They were able to diagnose the problem and make a fix until we can run new gas line. However, I talked to a contractor friend after their visit and he was a little surprised on how much they charged for what they did. The technician that came out was nice but not very personal. In an emergency I would still use them
Kayle Knafel Snell
a day ago
The guys were very informative, really nice and professional. As a single lady, I appreciated the way they treated me.
Linda Hendryx
2 weeks ago
Isaac came & inspected the electrical. He was very professional, informative and knowledgeable.
Represented the company very well!
Kelly Commons
7 months ago
Arrived mostly within the window they gave us. The technician who came out to snake our kitchen drain was able to solve the problem. He made sure to call a coworker when he encountered a problem stemming from the old construction of our house. Also threw in a 30 guarantee on the drain working so we'd feel confident we wouldn't have to call them right back out. Much better experience than other plumbers we've tried.
Michaela Stewart
7 months ago
BEWARE: In my opinion, Mister Quik services are EXCESSIVELY OVERPRICED!!! I needed my main water shut off valve replaced in the garage (easy access). The technicians were very nice and knowledgeable, however, after only 20 minutes to complete job, I was charged $700. When I goggled national averages, I should have paid no more than $300/$400. I am satisfied with the services, but feel I was taken advantage of!!
Tyler Thompson
5 months ago
Bradley Roe is very competent; the man knows his HVAC! I highly recommend Mr. Quik to anyone with any and all home system (HVAC & electrical) repair issues. I've been using this company for years and they have ALWAYS and consistently had my back.
Water softener repair, he said he had 30yrs experience in plumbing but needed instructions to test my WS. (Normal for water to be above salt??)The WS and Water Heater were installed for just $6000. Their sales persons are trained to offer 3 choices: too high, still to high, and no warranty. I wish I had gotten up and escorted them to the door.
I had mr quik replace my furnace and air conditioner with a high efficiency unit after my old one died, they also cleaned my HVAC vents. Joe and Jeremy did a fantastic job and kept me up to date and educated on what they were doing. There was a small issue with the AC unit out of the box, but Mr Quik had an upgraded replacement to the house immediately and the guys never stopped working. The job was co played quicker than I expected as well. Fantastic job! The vent cleaners were quick and got right to work and even showed me before and after pictures. 10/10 would reccomend.
Sidney Byrne
8 months ago
The whole company was wonderful to work with. The guys were nice and professional and the work got done fast and efficiently. Caleb finished our electrical panel repair fast and it looks beautiful inside. It did not even have all the labels before and he took time to label all of them for us figuring out what each switch did. JR was super knowledgeable on fan installation and made it to where we did not have to do drywall repair with his amazing and well thought out method of new fan installation. David the handyman was also very nice, friendly and knowledgeable. Super recommend working with them as they hire really great employees that get the job done right.
Phyliss Bailey
2 months ago
OMG ! SAM WAS AMAZING ! She was thorough , personable humorous , and well versed on the process and options that were available to us. Best visit from any service person EVER !
Bruce Montgomery
2 months ago
Gordon was informative and courteous. He worked very hard to clear our drain. Unfortunately it was beyond the equipment that he had available.
Caroline Latendresse
8 months ago
I called two other companies before calling Mr. Quik. Both companies had me on hold for such a long time that I hung up. When I called Mr. quick, a real person answered my call. She was very polite, and got me scheduled for a free estimate the very same day. She gave me a timeframe that a technician would arrive, and then an hour before, I was given another call to let me know he was on his way. Mark from Mr. Quik showed up at my house on time, and was very polite, and knowledgeable. I was very impressed that Mark was so honest with his assessment. I think many companies would have tried to take advantage and insisted that I needed a costly repair. Because The personable service I received on the phone, and the honesty of the technician who came to my home, I will absolutely call on Mr. Quik in the future. I found them to be a very trustworthy company.
Randy Cole Moore
5 months ago
Brandon was super professional. And very quick and knowledgeable. He took the time to explain some systems that I didn't know about in lamens terms so I could understand it better. ! Would highly recommend him!!
Billie Madison
3 weeks ago
Quoted an electrical box install, and Josh was great,! Definitely doing more business with these guys they are fast
I used them for both a plumbing repair, which turned into updating the entire home to PEX. I thought they did a decent job and everything works fine/doesn't leak. Response time was great, I called them in a pinch and they delivered. $8k for PEX lines and water heater seemed reasonable. They then did a routine check on HVAC and they found cracks in the heat exchanger and the quote was higher than anything I had seen being reasonable for a small house. The sales techs were pushy to a point it got awkward. I called another service I trust and he found the cracks were really scratches and no real service was needed until a problem arose. I'm going to assume rookie error, however potentially putting me out of more than $10k right before Christmas is a big error to make.
He went above and beyond for me and my family. He explained everything in good detail making sure we understood everything and went beyond his job discretion to let me know what was going on with another part of my home. Definitely recommend!
Dorothy Leigh Hurst
6 months ago
We had a leak in our toilet, leak in our water heater, and some drain back up all the same morning. Mr. Quik saved our day as I was expecting company the following day!!!!. The work was done in a timely manner and we were very happy with their professionalism and Great work! So with a new toilet and larger water heater we and our company had no worries or concerns with the two new installations! Can’t go wrong with Mr. Quik!
Melissa Lomas
5 months ago
We have the annual membership with Mr Quik and Alex came by and did our furnace tune up. He was informative and professional. We appreciate the service!
Called them out because my heat wasn’t working. They thought the gas valve was bad, also said the blower needed cleaned and suggested an air purifier. Turned out to be the gas got shut off. I still had them clean my blower and installed an air purifier. Great service.
Services they performed were a free installation consulton a new hvac. The team that showed up here were family focused, professional and very caring guys! Mark and Brian's professionalism was above my expectations. I rate both gentlemen a 10/10.
Samantha came out to look at our water heater. We also had no power because of the water heater malfunction. She couldn't fix the electrical issue, but she went above and beyond and called a friend who walked her through the process. We have power and soon a new water heater. Will use again!
Brent was absolutely wonderful. Helped us get our heat back on and was professional through me having a melt down! Seriously appreciate his patience and overall professionalism!
Hazel Taylor
2 months ago
Brent very nice person took his time to show me all the different prices he just work with me and I really enjoyed that he was very patient and I enjoy the company because they stay on top of their jobs that they do
I have used Mister Quik for over 8 years (I was a SHAPE member) and I am finally fed up with their constant upselling and more importantly their lack of knowledge on projects/details.Most recently, I had a technician come through my house and told me that I need to replace the system for $30K because the heat exchanger was failing. I replaced the heat exchanger with Mister Quik in 2018 and at the time told me that it was under 5 year warranty. When I reminded the technician of the warranty he said it wouldn't be covered because of water damage. Concerned about my system failing, I received a 2nd opinion and found out my system is too large for my space (a concern Mister Quik never mentioned) and that a new system replacement would actually only cost $12K (vs. Mister Quik $30K quoted). The 2nd opinion also mentioned that fixing the heat exchanger could give me a couple more years out of the system, so I called Mister Quik back out to see if they could look at the heat exchanger that should be covered under warranty. Turns out it was covered under warranty despite what the first Mister Quik tech told me. The new Mister Quik techs were at out house for over 7 hours and cleaned the heat exchanger. They left the house saying that everything looked great and we should be good to go.The next morning my system was locked out and another Mister Quik tech came out to figure out what went wrong. His estimation is that the blower was improperly put back when the heat exchanger was cleaned and that the blower needed to be replaced and that was caused by the 2 Mister Quik service techs who were there for 7 hours the previous day. I received a called from a manager on the following day saying that Mister Quik was not at fault and if I wanted to replace the blower he would get me a quote.From a recommendation, I had Mowery HVAC out to look at the system and they told me that my unit was under recall and they would swap it for just the cost of labor. Mister Quik didn't mention this once during the process. I will never use or recommend Mister Quik again. If you are using Mister Quik, know their their service call techs are on commission and will always try to upsell you. Also always get a second opinion and run far far far away from any of their recommendations. In this case it is going to save me well over $25K!
Vickie Boruff
4 weeks ago
Mr quick came the very next day and unclogged our sewer line and ran a camera to pinpoint the issueSuper nice people and friendly company to deal withWe had a man named josh and he represented Mr quick very well he was knowledgeable and helpfulThank you Mr Quick
Kaity Zaininger
3 weeks ago
David provided great feedback and suggestions on what we could do to improve our hvac system. Very knowledgeable and professional!
HVAC Tech Reggie did a wonderful job. I use Mr Quick for all of my home repairs. I'm always happy with their service.
These guys does very good job they work hard to solve the problem after the pipe was blocked with the grease
Thank you again
Karen Elliott
2 months ago
Isaiah came out to diagnose a malfunctioning furnace and determined that it needed to be replaced. He was very thorough, professional, and helpful.
Whitney Richardson
a month ago
He was very nice and communicative and walked me through what he felt was necessary to be updated in my home. Very professional
I developed a leak under my kitchen sink, I thought about all the reputable companies that perform an accurate diagnosis and repair. I only had used Mr. Quik on one other occasion however their polite, and rapid response had me return. The inspector and the repair men were as professional as they were knowledgeableGreat job team, from the time I called till the time my problem was resolved was hours,Thank you
Michelle Reese
2 months ago
It's always a pleasure dealing with Mr. Quick. Everyone that I have ever dealt with was very professional and a pleasure to work with. Always on time and all work has always met expectations and beyond.
Mary Bookwalter
a day ago
All we did was evaluate a, accept, and make schedule for A/C check, and Duct cleaningwork not yet performedva
Another good experience with Mr. Quik. Our technician Reggie was very professional and thorough. Would definitely recommend.
Mrs. John JB Grimes
6 months ago
They can't even make it to the appointment. Do not recommend. I scheduled the appointment 5 days before and they cancelled 5 minutes before the time scheduled. I went out of my way to be there losing time at work and was basically told other customers took priority over my SCHEDULED appointment. So glad I didn't waste money with this company. Terrible customer service too. The lady that called was rude about rescheduling.
We had a very serious electrical problem at our home contacted several companies explained my problem Mr Quick was the only company that took the time to send a gentleman name Robert Hastings to talk to after seeing what was going on he gave us an estimate of repair and get us taken care of in two days the technicians sent to dovthe work were very professional and courteous didn't mind answering my questions Issac took care of the outside repairs and JR took care of the inside repairs they cleaned up all the old stuff and the debris the was made doing new installation of 200amp surface panel and labeling breakers this crew did a fantastic job taking care of our homes electrical problems I will use this company for all future needs plumbing etc..job well done ..From first contact with office staff Connie to Robert, Issac, JR finish and clean up very happy customer money well spent..
Jessica Loker Hopkins
a week ago
Richard was super helpful, professional, knowledgeable, and I felt very taken care of through this whole process!
Kristy Geiger
6 months ago
We moved into our brand new house and found two leaking toilets,and possibly a third. We called Mister Quik at 11pm, and they sent out Sam the next morning. She walked us through our repair options , and had guys out fixing our problem the same day. The plumbing crew not only replaced all three of our toilets, but also installed a water softener. They were not only fast, but nice and professional. I would highly recommend!
The guys were wonderful! Very thorough. Was just too expensive for me personally.
Michael Haase
9 months ago
A little over a month ago, our AC went out. I called at 6:45 and a tech arrived a few hours later and gave me the bad news that the outside unit was gone and needed to be replaced. Since it was the original unit from 20 years ago, we were going to need a new full system. We had another individual that came out the next day to go over options and eventually we ended up with a new system. It was installed roughly a week later and the install was done pretty quickly and the two guys were super nice and answered all of our questions. I can't say enough how professional and caring everyone was that we worked with. I would also personally like to thank the owner as he helped us out tremendously and let him know how enjoyable it was to work with his staff during this process. We are definitely Mr. Quik customers for life and will recommend them to anyone that has HVAC issues.
Jennifer Wehlacz
a week ago
Brent was genuine and honest. We are excited to work with him more in the future.
Brent with MrQuik was professional and quick to figure out our system needs and went above and beyond to get our HVAC system running perfect - thankful for the speed and quality of work.
Courtney Casteel
a week ago
Issac was on-time, knowledgeable, and courteous. We would recommend MrQuik and Issac again!
JerriAnn McFarland
2 months ago
Josiah was on time, friendly, knowledgeable and provided EXCELLENT customer service. I would recommend him, and the company to my friends and family.
estella turner
7 months ago
I had work done in my 1/2 bath. Toilet replaced. Elijah did a great job. I appreciated the call when he would arrive. He was on time. The job was explained. Elijah was very courteous. I can't remember the name of the gentleman with him.
Brandon House
4 months ago
Isaac Wright came out quick and was amazing. He explained everything thoroughly and resolved our issue with no problem. Highly recommended Great customer service
Vickie Gommel
4 months ago
Excellent service rec'd by Isreal on 1/12/23.Excellent service rec'd by RHAS (Elec Tech), Gordon/David(Garbage Disp Repair) and JR (Electric).Mister Quik provide very quick and excellent service.All gave quik, efficient service and very friendly people.
Alex Nicholson
4 months ago
Caleb, the tech, was friendly and knowledgeable, took the time to answer all my questions, and put our minds to ease with the inspection. Glad we went this route and looking forward to our next appointment!
Kentrell White
5 months ago
Very professional! They were honest! I highly recommend this business, if you're installing a tankless water heater! Or any services offered by this company! We've given Mr Quik repeat business a few times and each time, me and the Mrs has been very satisfied. Great job to the 86th st Mr Quik Team!!
Jonah provided great service and was very informative on the status of our furnace.Ben gave us a helpful suggestion for sealing the gap between our furnace and air ducts.
Clarissa McNeal
5 months ago
I called this morning, & Scott was here within minutes. He was professional, & did a great job!!! I would recommend this company to my family & friends!!!
The Service provider was very informative and helpful the the router rooter service. He was very professional and courteous. I will call Mr. Quick for future services.
Kimberley Chalfant
a month ago
Alex was very helpful, and he explained things carefully. I appreciate him taking his time, to help me the way that he did.
Brenda Pedigo
a month ago
This is the first time I have used Mister Quik services and I was very pleased with the service. The serviceman Caleb was very professional, friendly and the job was done well.
Batswifey17 S.
5 months ago
I am thoroughly pleased with everyone at Mister Quik. They are very reasonable, and courteous. I can understand everything the techs explain to me. I recommend them to everyone who asks about any service I know they do...
Isaiah was incredibly professional as well as easy to talk with. He did a thorough inspection of the furnace and took a very good video which explained for my husband to use better filters!! LOL! Because of the care he too took in explaining why we need Breyer filters along with how knowledgeable he was regarding our furnace the tube up made me feel relieved that it is in good working order. We’ve used Mr. Quick before and have always found their employees to be knowledgeable and professional. I recommend them for all your home needs! Especially Isaiah if you have furnace issues.
Professional on time friendly knowledgeable went above and beyond I was totally satisfied and thank you so much Alex
Mr Quik is awesome! Drake did a great job explaining various aspects of our HVAC system!
Andrew Slack
3 months ago
Great service from Robert, stayed and checked everything thoroughly then explained all options to us with video of the possible issues in our system. Would recommend Mr Kwik and Robert as a technician.
Terry Frierson
3 months ago
Properly diagnosed and resolved my heating issue in a timely manner. Professional service. Great customer experience.
This is sincerely the best company. They go out of their way to work out financing, to accommodate servicing times. They give back to the community. Their techs are super nice, very knowledgeable, professional.
Alex K. was very professional and did a thorough job explaining what services he was providing and what the recommendations were for additional maintenance. Friendly and courteous service.
I use Mr Quik to service my home and have been for years. I had Brent out last week. He was extremely professional and informative. We will be customers of Mr Quik for life!
Jody and Jordan were great very professional and polite! Got right to the problem quickly !
Lauren Holder
4 months ago
Have gone to MrQuick for several issues and they’re very professional, on-time and willing to discuss all issues with us. Will often give multiple price options and share videos detailing the problems with us, as well as providing financing options for large projects.
matthew davison
2 weeks ago
Brent was fabulous in communicating, explaining and demonstrating issues with our HVAC system.
I enjoyed the services and products of Mr Quick most especially their membership benefits. Also,the service of Brent was awesome and professional. Good job ?
Kayla Alvear
2 months ago
Alex was great on explaining everything I needed! He was fast and very informative and showed me pictures as he was doing his inspection!
Bethany Williams
2 days ago
The technician was on time, efficient and friendly! He was assessing the vents and ducts for cleaning
Paula Wagner
3 months ago
Adam was very friendly and knowledgeable, even taking time to make sure our pup was comfortable with him in the house!
Had the install a new ceiling fan. Old house. Weird wiring. They were fast and very helpful! My technician was Steve. He was great!
Becky Englin
6 months ago
We also purchased a new AC unit. It was difficult to coordinate the repair and schedule the appointment. They told someone at the office that part of it had been completed. My daughter said it had not. It was difficult for us to plan a time to be there 4 different times. Thanks for the opportunity to comment.
James Caraher
7 months ago
The folks at Mr. Quik we’re great! They showed up on time, checked everything top to bottom, and gave us choices as to fixing our problems. The technicians were knowledgeable and neat, very respectful of our home, and made sure everything was working properly before leaving. As a result, we got their Shape Program for future maintenance and repairs. I recommend them highly!
Russell Hollen
a month ago
Tech was very through and took his time checking out the issue.Wasnt a high pressure salesman although he was very informative on all issues including new units.
Sarah Napier
4 months ago
Justin and Paul were absolutely amazing!! They listened to all of our concerns and got us handed off to the right people to fix our problems. I highly Recommend them!
Charlie Abbott
2 months ago
All good except the trenching aspect left my yard tore up n gonna be a lot of work n expense to put it all back looking like it did before trenching....if I had known that would be like that would not have gone the trenching route....other thenthe yard issue all went well.
Glenn Duthie
2 months ago
Inspect water heater. Said I had the best water test. 1 grain hard. TDS 110 ppm. Did a great job
Mr Quik is hands down the best company for any service you need for your home! Everyone I have talked to has been extremely friendly and professional!! I LOVE Mr Quik!!!
Kristine Camron
4 days ago
Alex was responsive and helpful and on time. He was great to work with.
Reggie was though and helpful in explaining how my air conditioning unit works and maintenance needed.
Michael Gonsiorek
3 months ago
Adam was very professional and explained thinfs fully to me. I have interest in a filter system I did not know about until today. Definitely going to consider it.
Philip Robinson
a month ago
Adam did a great job evaluating our system.
He explained what to expect and showed us the results after.
Richard was professional, on time and did a great job with the preventative maintenance of our HVAC unit.
12-23-22, David J. , he was friendly, respectful, talkative, attentive, listen to our questions, answered them. He deserves a raise.The star rate given is because, We don't give anyone nor anything a perfect score ever. Except Mi Madre'?Feliz natal e feliz ano novo
Elliott Johnson
a week ago
Phenomenal service. Alex patiently guided us through furnace replacement with plenty of options, each with diligent explanation.
Dianne Channel-Harris
6 days ago
General A/C service. Technician was very professional and thorough. Excellent service.
Service was not complete in a serious manner. Tape was left over the blower. This caused zero heat to pass through to air ducts. A whole days work with zero results for us. We spent one night with zero heat. I hope you understand I fell the service was okay but the little thing can be disappointing and turn a good job into frustrating results. In conclusion Christian did an excellent job making thing right. Would I recommend Mister Quik? Yes 100% yes . Things happen.
Reggie Stubbs was wonderful! He took his time and walking around and made sure to explain everything in a way that we understood. He was very friendly and professional, I would definitely have him in my home again for future HVAC needs!
Chris Henderson
a month ago
Reggie was courteous and thorough in his service and I appreciate him taking time he time to service our HVAC.
Robert was very professional and explained everything completely. He was up front and honest with the work that needs to be done.
Jason Holcombe
a week ago
Great experience with Isaac from Mister quik! Caught some issues that saved us big!
Jon at mister quick was at our house 30 minutes after my call for service..... remarkable. Problem diagnosed quickly. Water heater was drained twice and a different port added for future draining. Controller was replaced, checked and system working fine. Area was clean when they left......Jon provided a checklist of other items to be aware of. Would recommend to any family/friend.
Josh Bittinger
4 months ago
Drake was very professional & friendly. I got the sense that he enjoyed his work & takes pride in doing a good job. Very thorough.
Cammie French
4 months ago
Justin and Drew came out to clear my drains and did an amazing job! They kept us informed on what was going on.
The techs were extremely professional, kind, courteous and went above and beyond the call of duty. They were extremely knowledgeable and open with any issues that were present.
DEBORAH ENGLISH
4 months ago
It was refreshing and a pleasure to work with Jonah. I appreciated his professional business, and technical manor. He is very knowledgeable and answered all of my questions.
Fourth time repeat customer. Past services include HVAC & water heater, general preventative maintenance. Also electrical modifications, & plumbing system inspection to head-off any unexpected incident. Always quite pleased with services - 5 stars in every area. Every technician was punctual, professional, & personable. John enrolled us in the Mr Quik Shape Plan this time since we plan to stick with them. An even better value for their already best prices (I’ve found). Office staff is 5 Stars too!Google has me edit my post to update - no option for separate update post. Still happy with Mr Quik but in the interest of sharing info from my more recent experiences this is an updated post. Note: after writing this I realize I need to back down to 4-Stars for honest evaluation & fair comparison.My AC went out Summer 2022. Mr Q thankfully moved up my maint appt due to problems. They made a temporary fix that held for almost 2 days & quoted a new AC install at $8,000 which stunned me in spite of high inflation & supply chain issues this last year. One reason I changed to Mr Q was reasonable prices - the prior co. was bought out & stuck with the new one. Mr Q quoted price was so far over budget even if financed, as a widowed sr citizen, fixed income. In retrospect I realize the quote must’ve been for a high-end system compared to the std Carrier i purchased @ $4,000 from a 5-Star co. from the AES (IPL) recommended vendor list. Likely comparing apples to oranges but the std Carrier has 10 year parts & labor warranty, affordable & so far electrical usage is comparable to prior year. Very busy time, still I would’ve appreciated being educated a bit RE what to look for, the differences & how to compare. Also any other option, maybe not quite as high end at double the price.Why can’t I post a separate upMaintenance service varies some by the tech dispatched. In 2021 a filter was provided with maintenance at n/c. I change filters often & have extras so no matter. 2022 tech agreed filter was clean but advised there’s a charge for replacement filter @ double the store cost.The techs are all nice with professional demeanor but knowledge varies, co. policy differs, some are more thorough, others really push sales, it’s unsettling. 2021 water heater maint. it was flushed, refilled & drained 2x so virtually 0 heat-up noise afterwards. 2022 drained once, hopefully fully drained . . . insistent I should buy a new unit, talking to someone on the phone about its age & sale potential though functioning perfectly. Installed a part, to prevent drain spout dripping. Pushed purchase of a new unit, required waiversig based on age alone - currently problem free. It is working great & it’s my ltd experience they last very long with maintenance. Again the (verbal) quote was a shocker, when one reason I chose Mr Q was maybe not the lowest but very reasonable rates.Then the furnace also 9 years old still fine but started short, rapid repeat cycling immediately after maintenance. Well I didn’t call & report it right away - my fault but I have extenuating circumstances & also didn’t realize maint is only warrantied for 30 days. Most likely coincidence but honestly this noticeable issue began immediately after maint. Mostly annoying so tolerated it. Figured settings were changed & thought maybe I should call Mr Q but naturally not problematic until it got colder before sub zero weather - 1 week past the 30 day call in window. My fault, reasonable evaluation fee. Great tech, cited the blower motor as the likely problem with recent wty replacement listed on the label history for Summer 2021 in connection with the AC - since then newly replaced (not the furnace). Logically the tech recommended I check wty coverage so he changed settings as temp fix & referred me back to 1st vendor. I’m confused, was the blower replaced again w/new AC? Instead of changing to Mr Q for all, I now have 3 different vendors & guess I’ll have to switch maint? Mr Q equipment price delta is too high to work with. Out of text room . . .
When we turned on our AC yesterday, we discovered we were getting no cool air. I called Mr. Quik, talked to an upbeat and very helpful person, and scheduled a warranty service visit for late this afternoon. Fortunately, the AC teach was able to get here much earlier. In less than 5 minutes, he identified and rectified the problem. Our house is already cooling down.Mr. Quik never disappoints. We are genuinely grateful for their prompt and professional service.
Tim and Mark were great. They helped get my A/C tuned up and provided some great recommendations. They took the time to explain what issues they saw and how they can be avoided. And they were pretty quick. One arrived one day and the other came the next day. I would definitely call them again because they're Quik and on time :-)
Damarcus Williams
3 weeks ago
Have had two tech out today to fix as clog. Unclogged the toilet but didn’t turn the water to the toilet back on.
Diana Lowhorn
a month ago
Very happy with Mister Quirk’s services. Professional and reliable. Technician Bill is very friendly and goes the extra mile to make sure the customer is satisfied. RJ is also very friendly and explains issues with good details.
Jennifer Jared
2 months ago
Reggie was great! He explained all pertinent information. He was polite and funny and he liked my dog!
Isaac Wright was very professional, friendly, and efficient in getting my outlet up to code for a fridge to be plugged in, thanks!
Reggie is a great rep! Very nice and respectful. Well informed young! Knowledgeable about his craft! Would 100% recommend ??
Vasilis Kavalieris
a week ago
Thank you Josh great job, straight to the point. Your company is very lucky to have you.?
furnace tuneup---mr quik set a next day appointment between 1-3 pm---i received a call at 2:30 advising they had to either delay for an hour or could reset for another day. i opted to delay until later the same day and they called and reset for 3:30 to 4pm and called later and advised it may still be later and finally arrived a half hour later. they were polite and handled this tune up quickly once arrived. I was satisfied overall but a discount would have been nice but was not guaranteed like some other companies may have given
Bradley Bayne
3 months ago
Very Professional and very well too help you around all the way to help with the best options for you and your home. You want any help with anything call for Brent he's the best at what he does and very helpful.
Kimberly Dreyer
10 months ago
My A/C stopped working so I called around to several businesses and none could come out for a week or more. Then I called Mr. Quick and they were out to the house within 2 hours! The technician, Brad, was very professional and knowledgeable and was able to diagnose and repair within minutes. I highly recommend them!
Katie Whittle
8 months ago
Mr. Quik responded extremely quick. There entire staff including receptionist, salesperson and installers did a very professional job and we are highly satisfied with all the work. We initially called for an inspection and estimate which we got same day. They provided us pictures, video and data to help us make decisions. They were able to install a new water heater, a/c unit, furnace and duct work all the next day. DEFINITELY would recommend their SHAPE program.
Very professional staff, very courteous! Always feel like pricing is fair and they don't pressure in to un-needed services.
I consider this service very thorough and well described to me. They were clear about what they needed to do.
We got an appointment the day after we called. They showed up right on the dot at our appointment time. Took care of everything. Went above and beyond and replaced something in our faucet to help it run better. The supervisor followed up in our home the next day exactly on the dot of our appointment time. We highly recommend using them!
There are plumbers and then there are plumbers Mister Quicks are the ones you want to use for your plumbing needs It was our first time we used them and I just have to say we put them through the test and they past with flying colors we had 3 drains clogged and a broken clean out pipe separated do to tree roots They were prompt friendly courteous and knowledgeable we had tried over 100 dollars worth of Liquid Plumber and could not handle the clog ourselves .Do yourself a favor and save your time call them and you will be very happy you did Thank you guys From my Uncle and meKelly
Really good person. new his job. Explained everything great personally I very highly recommend Isaiah Dobbins
Tyler Kepley
2 months ago
Isaiah dobbins was friendly the entire time he was at my house and gave us great information on what work needed to be done and got it done quickly
Donata Brown-Banks
5 months ago
Andrew Horton installed my storm door. He went above and beyond. At first, I thought the price was a bit steep. But after Andrew got finished with the project, I couldn't be more pleased!
I had a massive clog in my sink and Joe was here within a 1/2 hour. He was super patient, kind and professional. I had called multiple companies and all of them quoted me over $400 to fix this clog and Mr Quick charged me $99. I was so pleased, I would highly recommend Joe @ Mr Quick. Thank you so much!!! Lois
Ray entertainment
a week ago
Very professional, friendly he is very respectful and then his diet his job very well.
Padma Portonovo
6 months ago
Mr. Quik's representative did an excellent job. Service was very professional, and able to resolve the issue. He went above and beyond to get the drain unclogged. I am pleased with their work.
Adam was a great help and did a great job! I would definitely recommend him and Mr Quik!
The tech was great. Showed up quickly and resolved our issue on the same day as the initial visit.
Teresa Jordan
8 months ago
First, the lady that came was very pleasant but I did not realize she was there just for the estimate. Someone would need to come later if we decided to have the work performed. However, the reason we chose Mister Quik is when our kitchen sink drain was clogged, you came, fixed our issue right then and the cost was more than fair.This time however, a lot of time was wasted with the lady taking pictures and then going to the truck to prepare the estimate AND create a video showing our issue and adding voice to it describing all. Not sure that was necessary and really whether we do the work or not, that video may appear as though you did and free advertising that we didn't even agree to give.Lastly, the pricing was ridiculous. $1023 to repair a flange or $1389 to replace a flange is not a fair price at all. The lady mentioned that you do have tiered pricing. Does not matter what you call it, its still ridiculous and way over priced. We could have paid $199 for the maintenance plan, save 10% put still spend $200 to do it. And not sure we would need the maintenance when we already have maintenance on part of what is offered. We ended up calling another plumber who came, in less than 5 minutes gave us pricing and the job was complete within the hour for $375. Far better in cost as well as efficiency! I will plan on calling that plumber in the future and lose Mister Quiks number for anything more than a clogged kitchen sink.
Kristen Lutane
a month ago
Scott installed 2 LED lights and also a switch did an AWESOME JOB!!!Richard came out for my HVAC Service Check did an AWESOME JOB!!!Isaiah came out to clean my HVAC Blower Wheel and boy did it need cleaned, as well he did an AWESOME JOB!!!!!Like Always Guys do a great job, and customer service is AWESOME!!!THANKS AGAIN FOR WHAT YOU PEOPLE DO!!!!!
Yolanda Holmes
a month ago
David, Did a great job. He was friendly, knew the issue right away. I will be use this company in the future.
Sarah Jacobs
8 months ago
Sam was amazing. Explained everything in a way that I understood what she was talking about. She not only fixed the issue quickly, but gave me great tips as to how to better understand all of my systems! I will be a loyal customer and will request Sam in the future!
Sam was professional and cool to talk to. Offered to get job done quickly (same day) for a fair price.
michael bland
4 months ago
Both guys were friendly and professional. Excellent work, on time. Cleaned out clogs in both my washing machine line and Kitchen line.
Michael Durham
7 months ago
They were nice people, however Way over priced. In addition they told me they needed a engineer to come out and decide where the meter box and weather head needs to go. Two others I had give estimates, said that's not necessary, you just need to follow code, and the code is plain and simple. I watch and learn too much to be over charged their estimate was $3K higher than the first one and $6K higher than the smaller company I have hired by several people's recommendations. I wasn't born yesterday.
Adam was on time and very professional. He explained the service in detail and made everything clear and easy to understand.
John Harkabus
4 months ago
Richard did a phenomenal job explaining everything they were checking and how it could affect our home. It was thorough and easy to understand
Beth Rosemeyer
a month ago
Adam did a great job. Was on time and was very professional. Friendly and very helpful in answering questions.
Casey Planck
11 months ago
We called on a Saturday because our AC wasn't cooling. We had to have a different tech come out on Sunday based upon the problem (everything was frozen). Although the punctuality wasn't great the service provided by both techs was outstanding. The woman who I talked to for scheduling, updates, etc was also very nice and informative. In the end, I am so thankful my AC was fixed so quickly and efficiently. Worth the wait
Travis was extremely helpful. Very professional, personable and efficient.
James Haskell
7 months ago
On November 01, 2022 my spouse called Mr. Quick (Plumbing) to repair a line from our well that was split by our fence installer. When we called, they were the only ones that could guarantee service that day. (We knew we would pay for that timely service). Once the estimator left, about 2 hours later the 2 plumbers arrived. We showed them the issue and they said they would get to work. Firstly, older well water supply lines are black plastic. We knew that, but they tried to first repair with copper. I know from owning many apartments in a former life, copper to plastic is not a good repair and almost impossible to do. First repair failed. Then the two plumbers just disappeared. No one communicated to us if they were done unsuccessfully, gone to get parts, etc. We had to call Mr. Quick again to see what was going on. They were going after parts. Upon their return they had 3/4 inch pex plastic pipe. Now, the well supply line was 1 inch in diameter. They cut the 3/4 pex and placed copper burrs on the ends and tried to place two clamps on each side of the new pipe. Once they figured out this didn't work either, they communicated to us that this was a temporary fix and they would be back tomorrow sometime to finish the repair. (Couldn't give us a time or window of time) We questioned them that are quote was for a repair today. They stated by the time they returned to office, gathered all the correct parts and returned it would be past their time and would be getting dark. (SO, not same day service for $780.00???). At this point we were just a little upset. Got our tools out, our pipe cutters, our plumbing box (used to own apartments in a former life). After undoing the temporary fix which was still water coming out due to water pressure blowing clamps off, we saw what we needed and off to the big box store we went. After purchasing exactly $17.98 worth of parts we returned to the busted pipe. Had to bail out the hole in the yard again and began our repair process. The only reason we didn't do this to start with is our age and health of our knees. However, since we really hired and they failed to do a same day service, we repaired it ourselves. In a 20-minute trip to the big box store, and 20 minutes taking apart their repair and repairing it correctly with 1-inch parts for a 1-inch hose that was damaged (Not a 3/4-inch piece of pex on a 1-inch supply line) we repaired it ourselves. So, for $17.98 in parts, and the balance of the quote from Mr. Quick being $780.00 we thought how ludicrous. After talking to their resolutions department, we did not owe anything, but what if that had been a retired man or lady on a fixed income. That $780.00 would have been paid, and not fixed properly and would have cost them half of their income for the month. Resolution Department Personnel was fabulous. However, the younger repair men didn't know or understand what they were fixing. Perhaps they do new plumbing most of their career? Maybe they have never worked on a well supply line? Either way, $17.98 worth of parts and basically $760.00 for labor is just really uncalled for. I get the repair TODAY, that didn't happen the same day, etc. But this is price gauging at its best folks. If you can't hire another plumber today, please wait a day and go to the next plumber available. At this point in time, we would never recommend Mr. Quick for anything.
Great experience with Brent had a lot of knowledge on what to do and how to fix things help me out a great deal.
Meghan McAleavey
6 months ago
Bradley Roe was fantastic. Professional and explained things honestly and thoroughly. As a first time homeowner his integrity and general kindness was very appreciated!
Philip Bowman
7 months ago
Was sent out a tech first time was not as good as I would have liked but thorough the second tech sent out was thorough and did a great job at explaining everything told me the what and why of a few things was very happy with the service. They also sent a service to drain and look at water heater was very friendly and thorough.
Hayyaan Mughal
4 weeks ago
They will look after you and stand behind your work. Samuel was brilliant he did a fantastic job ?.
Joshua did a great job explaining in detail everything that needed to be done. He made it easy to understand with a budget we can afford. Truly appreciated!!The house and garage was my childhood home which my wife and I inherited. The garage itself was in great disrepair and needed to be updated. A few days later two workers, Caleb and Brandon, arrived for the installation of a new electrical panel and outlets. They arrived on time, which was good because I work nights. They're early morning arrival time worked out great for my schedule. The quality of work was amazing! The old panel was 50 years old and needed to be replaced. The new panel is completely up to code and looks great. New outlets were installed throughout the garage. I could not be happier and dad would be very proud! Thank you Mister Quik for making our house a home. We highly recommend this company and will most certainly use them again.
Jessica Godwin
7 months ago
I had a small electrical outlet fire a couple days prior that knocked out most of the power in my home including my refrigerator. I have an older home that is wired wrong even with having a new electrical box. I only had the service call and he went over the estimated cost for what needs repaired. Associate Josh Pardue went above and beyond and explained everything and even got my refrigerator back on! I have MS and am looking to sell my house very soon, he was very patient and kind with me asking a bunch of questions. Very happy with the service I received!
roger lacefield
a month ago
Richard L provided excellent service, he demonstrated outstanding knowledge by explaining what he was providing and service i will be needing now and in the near future.
teachtheyouthe children
5 months ago
Prices are always fair, techs and customer service is always respectful and understanding they come out “Quick” hints the name and also provide advice on any other issues unseen by customers.
Recently moved from out of state to a new home. A few weeks after moving in, we noticed our AC was no longer cooling our home. We had Mr. Quick come out, and the technician told us we just needed a new filter and would be ok. The technician then left. We immediately went and got a new filter, but noticed the house still was not cooling. We called back and they sent a different technician the next day, who said there was actually a broken piece in our AC unit. He quickly was able to diagnose the problem and get it corrected.Fast forward to this fall, we went to turn our furnace on and noticed it would not turn on. Mr. Quik was able to get a technician out very quickly to take a look at our furnace. After spending some time looking at our furnace, the technician listed a few issues with our it, which would cost us a few thousand dollars in repairs, but told us our furnace probably wouldn’t function for much longer anyways, so suggested getting a totally new HVAC system. He made us feel very pressured to get a new system. We decided to wait and get a few more opinions and quotes. We had another company come out within the week and take a look. The other company was actually unable to find anything wrong with the furnace. We showed him the list of problems from Mr. Quik, which he said none of which were wrong. We currently have a perfectly functioning furnace without spending the thousands to replacing our whole system. I am happy we explored other options, otherwise I am afraid we would have unnecessarily replaced our HVAC.
I needed a new electrical outlet for my dryer. Fast service and friendly serviceman.
Overall an informative and professional experience. There was a lot I didn’t know about and was given a lot of insight. There were NO high pressure sales pitches, which added to the experience.
Tamara Markui
4 months ago
Jack and Gordon did a wonderful job for my Plumbing I was so blessed to have them they were so nice very respectful I will use them again
Erica Brittian
3 weeks ago
Love the customer service very professional very educational with good quality experience on the work that was provide overly recommended company for any HVAC work
Brent's Service was top tier, great information, very thorough would highly recommend
rolando baluja
2 months ago
Alex did a good job it was good quality I was happy overall with the service the price was a little expensive but I'm still happy overall with the service
On November 28, 2022 at 0754 hours, a marked Mister Quik service van bearing Indiana In God We Trust plate AYL193 and vehicle numbers H0020150, P0010187, & E0002595, was driving northbound on Delaware Street just north of South Street in Indianapolis, Marion County, Indiana. Despite a long line of traffic and a blatantly visible arrow board directing traffic to move to the right, the driver instead of waiting patiently like all the other motorists, drove around the long line of cars. This operator then, with no turn signal, forced his way halfway into my lane of travel. Had I not honked to stop him, moved to the right and driven around his vehicle which was now 50% in my lane of travel, there would have been a crash. Indiana law is clear; movement without reasonable safety is an infraction. His unsafe lane change was not only rude and inconsiderate, it was illegal. But he was not done. He then passed my vehicle on the right, and pulled up next to me, rolled down his window, and proceeded to chastize me for not letting him in to the traffic pattern. I called the company and asked to speak with the Safety Director but they never bothered to call me back. So if you are on the fence about using Mister Quik, know that they might be quick, but they drive dangerously and treat other motorists rudely while they are on the way. Choose wisely.
James Handshoe
a month ago
Alex Kolb was great to work with! Professional and personable. Highly recommend!
Tony Schommer
5 months ago
Jonah was the technician. He was efficient and very thorough. At the end of the system check he took time to review the condition of our heating system with us.
SandraDee Washington
4 weeks ago
Drew did an awesome job. Got my sewer drain unclogged within a timely manner.
Josh was exceptional. After an exhaustive and complete repair effort that was very professional, I requested a 2nd electrician to follow-up in the remote chance that maybe Josh missed something. Without hesitation, he agreed, and scheduled another Mister Quick electrician, Brandon, to come on a Sunday morning to provide a 2nd opinion. Brandon was also very professional and confirmed Josh's original effort. I am very impressed with the courteous and professional manner, which they both displayed. If every Mister Quick service tech is like Josh and Brandon, we will be Mister Quick clients forever. Great company, great responsiveness and Shape Program has already saved us a significant amount of $$$, never mind, the peace of mind we are receiving from having high confidence in the work being done. Kudos to the Mister Quick company and please keep your standards high at the Josh/ Brandon exceptional level. Wow.
Water heater service technician was professional, detected water, leaking around toilet and provided recommendations and sent me up for replacement service within a 24 hour time frame!
Reggie was super thorough and went through every detail so we understood what was going on. Would use this service again, every time!
Richard and Max came for a duct cleaning quote and were extremely professional, friendly, and thorough.
Robin Springfield
4 months ago
Thorough job and explanation of what was being done! Very polite and let us know recommendations for future services and repairs if needed.
My service tech was Jackson. And he was awesome. He totally kept it real with me and I can appreciate the honesty. After his visit was over, my furnace was back to working flawlessly. He was a young yet experienced technician and a caring person. I will use Mister Quick from here on out and I will most definitely refer them to anyone needed help with their HVAC, plumbing and electrical needs. Thanks again
Kaci Nicholson
11 months ago
Really great, friendly service. The technician arrived, assessed the situation, explained the process and what to expect in terms of cost and was in and out quickly and efficiently. He was personable, kind, and a pleasure to work with. The bill aligned with what we discussed, and our issue has been fixed. Couldn’t be happier. Wish I’d found this company sooner! Thanks Zach B!
cora Gernand
6 months ago
The Tech was wonderful, His name was Issac. Very professional and polite . Don't find employees like that anymore. I haven't decided with your company yet. I may its I have financial problems but he answered any questions I had.. I will pick this company above any other.
He was extremely friendly, nice and informative. Provided a detailed explanation and willingness to answer any questions.
Cynthia Nelson
2 months ago
I truly appreciate the service i received,the world need more of this kind of services today ill give my bestest friends this Name of company.thanks once again.
MaryAnn Welker
2 months ago
We are on a maintenance plan with this company. Their repairmen are professional and explain remedies to any issues… including visual documentation via video.
Linda Patton
7 months ago
After two local people didn't show up when scheduled, I sent a message to Mr Quick. Someone contacted me almost immediately, the work was scheduled for the next day and the person showed up on time, explained everything and took the time to figure out what was wrong and fix it then cleaned up thoroughly after finishing.
I have been very pleased by the service that I received from Mr. Quick they’re prompt courteous, and very professional. They cleaned up after themselves after they were done in the issues that I had before they came were all taken care of. I would highly recommend Mr. Quick .courteous, and very professional. They cleaned up after themselves after they were done in the issues that I had before they came we’re all taken care of. I would highly recommend Mr. Quick .
Henry Schnabel
7 months ago
Service rep was very professional and nice, very thorough. Was happy to pay for the inspection, but the prices quoted to actually get furnace, AC, and water heater replaced were way too high, so had to go in a different direction for those.
Greg the Electrician and Lance were both knowledgeable and professional!
Final inspection was completed today.
Chanta Davenport
a month ago
Technician was on time and polite. Once the service was complete they called me to provide follow up on what was found
Prianka Rani
5 months ago
Not a fan of Mister Quick. I do not recommend to any of my friends or families for taking service of Mister Quick.
But they are very good for on time.
We called Mister Quik for removal of broken faucet and installation of new kitchen faucet. Our initial contact with Abby was pleasant, setting up a same day appointment. Joe was prompt, courteous and professional. He explained Mister Quik' procedure and set an installation for next day AM. Mister Quik team members convey a trustworthiness and professionalism upon which you can rely.Wednesday, 9/21, we had Mister Quik clean our Master Bath sink drains. Again, the entire process was efficient. The technician, Paul, cleaned the two drains in 30 minutes providing us again with quality service.
Ray VanHester
5 months ago
Bradley was very knowledgeable and friendly. He also took the time to explain everything thoroughly, answer our questions, and go over our options.
Chandler Villarreal
3 months ago
I had a great experience with the guys that came out and did my service had the problem fixed before 11 am did a good job and made sure to clean up after themselves
Brenda Bassi
2 months ago
Reggie and Caleb were very thorough, professional and patient! And they knew what they were doing!! Thanks!
The 4 gentlemen came out to my home and fixed a 4yr old plumbing problem. They were very professional, courteous, and kind and we even had a few laughs, they repaired my plumbing from the top floor to the basement being very courteous of the fact I had a newborn granddaughter in the house and two little dogs. they cleaned up the areas they use and they kept me informed of what they were doing throughout the process, really appreciate the service.. would definitely recommend them.
Bradley was here on time, he was very friendly and very courteous. He made sure I knew about the different things that were offered in the member plan that I have and to call if I have any problems. I am very pleased with Mr. Quik, I have not had this kind of service so far by any other company before. Thank you.
Robin Gonzalez
5 months ago
Faucet leak and shut-off values were old and would not turn off. Water everywhere.....yikes! But Mr. Quick made us smile!
Travis came out to check a huge leak in my meter pit…wonderful guy, no pressure and helped me immensely!!
I love working with Mr Quik. They are always professional and on time. They are courteous
Zach Naylor
11 months ago
Had several outlets with issues. We were able to get someone out next day to service the repair, Zach was prompt, very informative, and explained everything we might need. Very good experience after not a fun one losing power. Highly recommend.
Anthony Nguyen
4 months ago
Anytime, I have an electrical problem. They’re always here to save the day. Was definitely will be back if you need it again and would recommend to anyone
Did great job. Also installed dishwasher in kitchen where there was no dishwasher previously. We had them do plumbing electrical and HVAC repairs and updates. I only had one issue with a vent pipe that needed insulation and they came back and did it and covered it under our warranty with them. Very happy with the work they did for us. I used them because they had all the services I needed. They coordinated the different trades to fix and Update everything we needed done.Very happy with Mr Quick and I would use them again. I will recommend them to my Friends and family.
Rachel Freiherr
4 months ago
Steve Everman and Colten Panaranto were great! So quick and efficient and kept me updated throughout the whole process!
We started using Mr. Quik when our galvanized pipes needed to be replaced. They did an amazing job. As our house is very old, things are breaking down more and more, and Mr. Quik has been there every time. They come out the very next day to assess the situation and then they are able to complete the repair the following day. Today, Bradley came out to help with our furnace and he was super friendly and helpful and went above and beyond to help us. We are very happy with all of the repairs and installs that we have needed over these past few months. The employees are great and friendly and if there is ever an issue, they do what it takes to make it right.
We purchased a hot tub and needed electric ran to the back of the house. I had multiple electricians come and quote the job. I had never used Mr. Quik before but they were very responsive about getting a quote and I had a good feeling about giving them a chance.This is a multi-phase project as well as adding other items such as installing some can lights and electrical outlets inside the house.Scott was the main electrician who pulled the power to the back of the house and did the other electrical work in the house. He did a great job and was very professional.Henry is our salesman and he even delivered supplies needed late into the evening knowing that we were going to need a few of those supplies the next morning for the construction of the patio (conduit and boxes). He went out of his way to get me what we needed. I appreciated that!It came time for phase two, extending the power from the disconnect switch to the hot tub and the electrical outlets in the stone patio we were building. I expected arrival between eight and 10 and I called at 11. There was a mixup in the communication, but they said they would scramble to get somebody out there knowing this would hold up the construction on the patio if the electrician did not do his part that day. Within 45 minutes they had a professional electrician on site named Shelby. This was not on his schedule, but he showed up with a great attitude and jumped right in and ran all the conduit underground and connected back to the power source that was there. It was not an easy job and he stayed until 7 PM to get it done to keep the other contractors on schedule. I was very impressed with his professionalism and his Quality of work.I understand sometimes things get mixed up in communication but they rose to the occasion and got me what I needed the same day.Phase 3 will come next week when the hot tub is delivered for them to connect it and fire up all the outlets on the walls.I signed up for their home service with HVAC plumbing and electrical. I’m impressed and expect to have Great service in the future two.
LaVerne Peak
7 months ago
Reggie Stubb is an awesome technician and a great asset to your company. He explained what he was doing and answered all of my questions to my understanding. I wish I could request him each time for my maintenance services. He deserves a raise!!!???
Stacey Kaiser (Staff)
3 months ago
Cesar was on time and professional. He was thorough on checking the furnace and checked our dryer vent as well.
Jada Kindrex
5 months ago
Well I was coming home from work and saw Mister Quik in passing.... Since I'm a busy person I needed my unit replaced....I called Mister Quik because of their title....they came on my lunch break and was done with the job before my lunch break was over.....I highly recommend everyone with Air Conditioning and Heating problems to call Mister Quik....
Anthony Turner
a year ago
The tech Bradley was well educated and plenty respectful. Took his time and allowed me to fully explain my home and prior visitation with the company. Showed me some ways to better value the home and air and heat. To have someone who was direct and honest about the service, price, and efforts is what this company does best. Support technicians are really really good at what they do..
Darci Valentine
2 months ago
Robert Reynolds was very professional and knowledgeable during his dryer vent cleaning assessment.
Sherry Miller
3 months ago
I am very pleased with your service associate. He is very professional and tremendously helpful!! I would recommend your company to all of my friends ??
Great organization with wonderful technicians and office staff! Their business model is to preview/quote the work with a second visit to do the actual work (unless it’s specific emergency service). That model works great for HVAC where the salesperson knows the task such that their idea equals the technician’s task. Where I struggle with this business model (and thus the 3 star rating) is on more subjective projects like electrical and remodeling, where the vision of the person quoting you the job doesn’t always get captured by the person doing the work. I’ve had amazing experiences with Mr Quick and I’ve been frustrated with them. It depends on the service.
Yvonne Vavra
5 months ago
Guys were very professional, friendly as well as quick and diligent in the install of the heating system.
Pleased with the completed job.
Billie Riggers
7 months ago
Do Not Use Mrquik! I am a 77 year old woman that called Mrquik for my annual heating check up. Since I received a post card offering this service for $89, i thought I would use Mrquik. My furnace is 2 years old! The man showed me all that was wrong with my furnace such as gas leak and things that didn’t fit right. I agreed to have these things fixed as he said the company that installed my furnace did a bad job. I signed a paper for what I thought was $1500. It was for a New Air Conditioner! It was $15,000! The air conditioner is out side and was not mentioned. After all was said and done, he took off some kind of bug killer that took it down to $13,000! I had no choice but to pay him.
Michael Herdrich
3 months ago
Gordon was polite and very informative. He got the job done quickly with no issues what so ever.
Jacque Hinshaw
2 months ago
They were very helpful and fixed only things that required it as the buyers inspector had said all my gfi needed replace and only one was not working
He did a great job of troubleshooting the root cause and going over everything with me.
We had a great experience with Mister Quik. Kyle came out to our house late at night, spent time really digging into why our heater wasn’t working. We went from thinking we were going to spend thousands to Kyle getting to the root of the problem for a fraction of the cost. He was super personable, kind, thorough, and hard working! We are very happy with the results!
We got a new furnace and a/c put in at our home, through Mister Quik, less than a year ago. Since the install we have had to call multiple times for different issues. The first being, just days after install our furnace had condensation build up covering the entire unit. After that was fixed, and winter came through which was just a few months after install, the furnace went out. We woke up to 45 degrees in our house and dropping, in the middle of winter. The were quick to send someone out to fix the issue, which the furnace some how kicked the breaker switch off. Which should not be happening with a new furnace. Now that spring/summer time is upon us, we decided to turn our a/c on, it was 85 out, and it does not work! They can not get someone out to look at it until tomorrow. My issue at this point isn’t even about how quickly they can come out to fix it but why are all these issues happening with brand new units! Would I recommend this company based solely off the quickness that they are able to come out and repair, maybe? Would I recommend this company based off high quality products and know how on proper install, absolutely not. We certainly wish we would have gone with a different company.
Lisa Paczkowski
3 months ago
JR was awesome. Very knowledgeable- offered explanations of everything he did and made the whole ordeal much less painful!
Matthew Roundtree
a year ago
My experience was great! Robert was on time and professional and I was pleased from the start. We had several damaged electrical items repaired. Everything was working when he left and we were provided explanations on what was wrong. Very thorough service. We also spent less than originally anticipated which is always nice. Would come back again and highly recommend!
Jiaxin Oakley
4 months ago
Reggie is really professional and really knowledgeable. We truly appreciate the excellent quality of the service. Thank you.
I’m so impressed by the knowledge and professionalism of the agent that came to my home! I got a great education! I’m becoming a very loyal customer of Mr Quik
Our tech Jackson was on time, he took the time to explained everything to me and showed me what he found in the dryer vent. He also answered all my questions about today's visit.
Lauren Mansoori
a year ago
The crew at Mr. Quik was completely professional and so easy to work with. My electrical job turned out to be MUCH bigger than anticipated, but they worked everyday to get the job done. They kept me informed of their progress every morning and were very respectful of my home. The quality of their work is exceptional!
Absolutely one of the best customer service driven organizations I’ve ever worked with from the ladies on the phone to the technicians
Outstanding service, very professional, friendly, arrived on time and worked efficently. Removed old furance and AC unit and replaced it with a Amana unit. It works great. They answered questions and explained what they were doing. This is the second major job that Mister Quik has done for us and we are very pleased customers.
Chelsea Lamm
11 months ago
Brandon F. was extremely helpful, professional, and friendly. Even though the fix was pretty simple this time, he let me know about other services offered by Mr. Quik which will definitely be helpful as I continue to fix up my home to sell. I will absolutely call them back in the future!
Marty Robinson
2 months ago
Isiah Smith was professional, on time, and very charismatic! Will do business with again.
Judy Robinson
4 months ago
Had Bill Goul do our yearly inspection of furnace. He was very thorough and explained all that he was doing.
Sebastian Vito
2 months ago
Very professional and personable. Handled any questions I had and was very thorough with the inspection.
Marilyn Tungate
3 months ago
He was a nice young man who explained everything about my furnace . He was efficient and. thorough. .
Enjoli Ford
10 months ago
The ONLY reason Mr Quik was @ my house again is because I have a warranty. If not for that, they would NEVER set foot on my properties again. My service call was for a follow up on the installation of a hot water heater, and air in the lines. The technicians seem straight out of YouTube University as they recite definition after definition and get frustrated & disrespectful when asked questions. One tech, Gordon, didn’t know what my iron filter or softener was, nor the difference. He than informed me that the city could be creating my issues, until I explained that I’m not on city water… The supervisor came out the next day, hearing but not listening to me explain the situation. Even though he’s NEVER been to the site, began troubleshooting and ‘tinkering’ with everything (my well, well pump, water softener/iron filter, check valve and other stuff), BUT what was originally installed, a Hot Water Heater. I asked about ‘purging’ the system to release the trapped air and about checking the hoses, but he refused. I had a 25 yr experienced person here when he explained the cause that may cost me more money. Instead of just going back to the beginning of installation and seeing if they can find the problem like that, since that’s where it began. When I asked questions that he could not answer, the SUPERVISOR, became disrespectful and rude in MY house and had to be put out.Previously the supervisor asked can he turn the thermostat down so he can hear the well. I tested his knowledge by asking him to do it. He called it fancy and had trouble, but it’s really a basic thermostat. He never put it back to its original temperature when he was done, he left it @ 83 degrees and I’m asthmatic. I found out the hard way, which prompted me to see what else they forgot to do. They also left my electrical panel open, which they found closed as well. Yes he was put out, but that was AFTER he said he was done anyway, therefore he was already going to leave my things like that. He exited the basement where the panel is…
Adam was very good at explaining everything he was very good at explaining things did a great job
Mark W came out to our home. He was on time and very polite. He completed all the work in a timely manner and overall did a great job. He was hands down the best HVAC technician that has EVER been my house. Mark was unbelievable. Can't say enough about the work and his ability to solve problems. GREAT JOB!!!!
Michael Bender
a month ago
Sam came to do a full plumbing inspection + water heater maintenance and she was great!
James Montague
8 months ago
Tech came out - immediately snapped the snake off in the drain - recommended I spend 5-10k to now fix the problem they caused.Sent an actual plumber out 3 days later who said they couldn’t help me - I should call a different type of plumber from mr. Quick.Called a different plumber who fixed their mess within 4 hours…. Won’t be using them again - they send inexperienced techs out. The tech asked me if the concrete basement floor had a crawl space under it.
I recently had a tankless water heater and water softener installed by them and was very pleased. They were able to quickly source the parts and get me scheduled and completed in less than 24 hours. The work was great, and they were professional. It was more expensive than some local competitors, but their service was better than some others. You get what you pay for.
We were experiencing drain and toilet backups at 8pm. We called and were able to set up an appointment for early morning the next day. The staff was great. Very friendly and knowledgeable. Brett was the tech that came out and he did a fantastic job.
Bill Goul was amazing. On time and fast! He was very pleasant and super nice.
We are so impressed with Mr.Quik staff and the way of doing business. As part of our membership of Mr. Quick club. We got text to schedule our included maintenance service.We had Mike for the AC and furnace maintenance. What a great guy. My husband and I felt that Mike is very professional, trustworthy He is very knowledgeable and very courteous. He showed us the video of what he did exactly explaining in details his recommendation which was very informative. Thank you Mike very much!!!
Candice Wilson
8 months ago
Explained issue before plumber was sent out. Over two days two different plumbers sent out who were both not able to assist with mainline cleaning, then scheduled for a third plumber two days out. Decided to call another plumber who got the issue resloved within 2 hrs of Mr. Quik leaving. Quick to respond but not to make repairs ??♀️
American Dreamer
a year ago
Had been having ongoing issues with my furnace for a good week and half. Company we usually use was not diagnosing the issue. Mr.Quik was very responsive, courteous, professional and transparent and direct with the issue (they found the issue unlike prior company). Wound up being more economical to replace the furnace than the cracked heat exchanger. Many thanks to Isiah and Bill! They were awesome.
Very good job and very professional, explained me all the products patiently
I would definitely recommend him for the service to my friend and family
The technician Reggie was very knowledgeable and professional.
I would like to have him again as my technician.
My wife and I used Mr. Quick and they are hands down the best company I have ever worked with by far. We called at 10 at night to have our furnace looked at because it stopped working they came out within the hour and fixed it no problems. Just a heads up I'd recommend getting their membership its super handy and these people really know how to do their job and the people over the phone are just beyond awesome. I have absolutely no complaints about this company trust me if your considering hiring them just do it you won't regret it.
Sam was here and she was delightful and very informative. I couldn't ask for better service. Looking forward to having everything fixed.
Elizabeth Williams-Ngom
a year ago
According to another electrician, I needed to have something done in my attic for my light switch to work again. The guy told my husband and I that he’d be back that Friday, then changed the appointment to the following Wednesday, but he never showed. So, I contacted MR Quik, and they sent an electrician out this past Monday. The electrician was very nice, professional, and most of all, he was HONEST. He explained to us that nothing was wrong with the switch, and even showed me that his little gadget read 120 volts coming through the ceiling where my light fixture goes. Surely, I could not allow him to leave and give someone else the job of installing my light fixture to the ceiling, even though the labor was more than I wanted to spend. I had to give him the job, because of his professionalism, and honesty. I welcome honesty more than anything, because he really didn’t have to be, he could have been like everyone else whom I’ve dealt with, but he wasn’t. And he also got it done quickly, all while holding a conversation with my husband, and I. Thanks a million MR Quik, for hiring the best, of the best. I will call you again if ever I need anything done in my home.
Tried to upsell me something I didn't need and didn't catch the root cause of the issue. Super disappointed in this company and asked them to leave
Caleb did a fantastic job replacing my GFCIs, outdoor receptacle, and bubble cover.
Ghastly Goose
11 months ago
I was very impressed with their service. Big shout out to Mike Kennedy (or Kenney) and Bill Goul for their kindness and quick service. I cannot recall the name of the other man who helped install my a.c. and furnace, nor the three who assessed and installed my water heater, but everyone I have encountered in their business is always so helpful and professional. On both occasions I did not realize how bad off and old my furnace, AC, and water heater were until I had someone out to inspect the units. I knew they needed replaced but not how badly until my water heater started leaking. I will say they live up to the name, they were the first to be able to come out and had reasonable pricing considering how expensive the units are across the board. On both occasions they were able to perform the service on the same day, and I cannot say how helpful that is when you find out your basement is filling with water, or you may have carbon monoxide exposure from out dated equipment. Their quotes are accurate and did not change during or after the process. They came out and had a friendly attitude and were very knowledgeable. Will use them again if I need future service and highly recommend! Thanks to all involved!
Nichole Molitor
a month ago
Friendly employees. Explained what he was doing and what needed to be done to make my system work more efficiently
Chelsea Deaton
9 months ago
I think they tried to rip me off?? The service was timely and great quality, but they charged me over $700 for an A/C repair part that costs $25 on Amazon. I called the service later that next day and ask if they charged me correctly and wanted money back. They returned my call the next day, and said, “Sorry, that part was under ‘warranty’ so we should have only charged you $200.” ? I am not sure if it was a scam to try and get more, but won’t recommend to friends or family.
Colin Woods
11 months ago
Much like others have detailed, we had Mister Quik come out for an AC repair. The technician looked at the compressor and told me it was seized and couldn’t be fixed in about 10 minutes. He didn’t even look at the capacitor. Gave us a quote of $4,300 to repair it and $8,100 to replace the whole unit. We had a competitor come out and told us it was the capacitor. Replaced it in about 20 minutes for $200. He told me that, even if the compressor was bad, the unit was under warranty and the compressor should’ve only been about $1,000. I will never use Mister Quik again and wouldn’t recommend them to my worst enemy. It was a blatant misleading on their part to up sale parts. Terrible service.
Jake and Paul were incredibly respectful of me and my home. They were efficient with the work they did and they explained everything clearly before, during, and after. I have no complaints! Everything was professional, respectful, and completely to my satisfaction so far.
Kenneth Rottet
a year ago
I’ve had Mister Quick for 19 years as a preferred customer and their service has been exemplary! I don’t like that it’s so expensive but I love their maintenance contract and their guarantees; they do their work orders carefully so they don’t end-up eating expenses that are a surprise. I have a 95 yr., old Historic home and they have helped me keep it great and retain all the increase in value (appreciation) over the years. If you’re not overly frugal, they are top-notch.
The humidifier that they installed less than 2 yrs ago is no longer working. Requested they come out to repair. The technician said it was working fine however the power light doesn't even come on.I called to transfer services and warranty from the old homeowners (which spent 20K plus with Mr.Quick in the last 5 years) to myself and I was told they wouldn't cover any of the equipment or services. Told me to call Trane and stated that the manufacturer warranty had to be changed over within 60 days of closing. Went to the Trane website and clearly states all over the page that 90 days is the warranty transfer period.Literary made no effort to research the equipment or service history of the house or to gain a new customer.
Tracy Simington
3 weeks ago
Was very unhappy that I wasn't approved for financing however, Alex kolb was delightful and very professional.
Skylar Aichinger
10 months ago
The service man was very respectful and quick. Unfortunately the issue wasn't that my drain was clogged, it was that my septic was full. I didn't think to look as all other drains are working. He ended up charging me 90 dollars to tell me my septic tank was full. Again, seems like it was corporate policy instead. He said that the call center does a good job of booking appointments, but not a great job of troubleshooting before hand.
Mister Quick Home Services came to install a water softener. In all my years, I have never experienced such incredible service! The staff are attentive, courteous, punctual and considerate. Their installers were absolutely brilliant, professional, paid attention to detail and ensured things were working as described. They followed up with a phone call a few days later. This company truly deserves to win an award!
Such wonderfully talented men with great patience and expertise, We could not be happier with the quality of the product they produced for our shower, My Daughter is thrilled to have hot water again, well, me too !!!!!!!!!!! Thank you for making our need a priority !!!! Mr. quik is my go too for all my plumbing, and needs for the technical man issues. Minda and Monica Kelly
Stefanie Dean
5 months ago
David and Bradley were very helpful in getting a new furnace and water heater and walked me through all of my options.
The Mr Quick representative/plumber went above and beyond to try to get my drain unclogged. He was a hard worker, professional, and courteous. I really appreciated the lengths he went through to get it working. Unfortunately, due to my plumbing situation, he was unable to rectify it. Because of that they didn't charge me at all! I am having them return to quote me on the bigger repair that is needed. So far, I definitely would use them again.
David J helped us out with HVAC - thanks and great job!
Adam performed a preseason A/C tuneup, installed a new furnace filter, checked the humidifier water pad, checked CO2 readings throughout the house and cleaned the outside condenser unit. He reviewed his findings and work with me and was very personable and professional.
This is a sales company. NOT a plumbing service. Charging me $700 to replace a $15 part.... Because they don't charge by the hour, they charge on tiers..???.. whatever that means.The girl that initially came to the house.... Had little interest in anything other than selling us a water softener system... It took 5 minutes to diagnose the problem, but she doesn't to the repairs... Someone else comes out to do that...??? And he'll be here between 3 & 7:30pm. In the meantime -- we have no water.... While we wait to have this $15 part replaced for $700.Then I call and ask to speak with a manager about the ordeal.... Well that takes 24-48 hours.... What? Ya just told me the GM (Nicole) is available?? I can still transfer you....... And within seconds I'm hearing the greeting for Nicole's voicemail.This place is a joke. Don't get caught it their web. You're better off with Roto Rooter.
Johnnie McKnuckles
2 months ago
Individual came out to do a plumbing leak check. Was very polite, knowledgeable and considerate.
Danny droeger
5 months ago
They were on time, very professional and helpful. Very amazing service provided by Sam, she was very helpful. Would highly recommend
Janet Newson
4 months ago
Professional service knowledgeable about the HVAC system and explained everything in layman’s terms. Keep up the good work!
Stephanie Darling
a year ago
We had an issue with our well pump and had previously spoken to a different plumber and were told it was a catastrophic failure and needed replaced. We called Mr Quik for a second opinion on price and they were able to determine we didn’t need a new well pump installed, but that a part had gone bad. Ended up paying 1/6 of the price we were originally expecting. Upon hearing we were without water, they made our case a priority came out same day when other places we called said they wouldn’t come until for at least 2 days. They were very professional, explained exactly what they were doing, what they thought was wrong and why, as well as what to look for in the event they were wrong. We’ve had no issues so far and are very happy with the results.
Reggie was very polite, on time, and knew what he was talking about. Very happy with his service.
My Home HVAC does not work and I called them to check what is the issue and fix the HVAC. The technician is really quick and get it checked after 2 hours. But basically I was told the AC is old and compressor is not working. They said it is too old and AC unit needs to be replaced. The cost is $9000 for 2.5 ton AC. We pointed out if it is possible the issue of the switch. We were told it is possible and it will cost us $1200 for that switch and it will not last long and it is not recommended. So they left the quote of $9000 for a new AC and charged $89 for the service fee. I called another technician that recommended by my friend and it cost $25 for the switch and $125 for the capacitor. Totally cost $150 and issue is resolved! I think Mister Quick is quick but is not quite helpful to diagnose the real issue. They are trying to sell more expensive service other than fixing your issue with cheaper solutions.Another thing, he left bolts and nuts without putting all of them back. Not professional!
I was scheduled for AC check up. Kyle was professional and informative. I appreciated his attention to detail and excellent service.
They came out for a diagnostic. I will definitely continue with them. Very courteous and respectful and professional.
Dean Weathers
4 months ago
Bradley Roe did a fantastic job. Very professional and knowledgeable. He answered all questions and provided options for replacement and upgrades to an aging system.
Cameron Veach
5 months ago
Inspection went smooth and Reggie was great! Looking forward to getting our duct work cleaned.
Robert Grillo
11 months ago
I called this company for a no air conditioning call. When the technician arrived, I explained the problem and mentioned that used to do this for a living. He diagnosed the problem and gave me an estimate for several parts and services, for a total of $2636. I asked him if a dirty outdoor unit could possibly cause the problem with the parts he said were bad and he pretty much avoided the question. When I questioned him on the pricing, he said, We're a big company and I'm not cheap. When he left, I took my water hose and cleaned the outdoor unit. I am now sitting in my nice cool house, writing this review. I can't help but think if I had not been knowledgeable in this craft, or if I had been an elderly person, this technician and the company he works for (MR. QUIK) would have stolen almost $3000 from me, for something that was fixed with a little water and 30 minutes of work. This company and their tech should be ashamed for these kind of practices and I will NEVER call them for anything ever again and I advise everyone else out there to not do business with them either, they deserve to go out of business.
anjela rogers
4 months ago
Bradley Roe was awesome and very knowledgeable! I love Mr. Quik!! great company
Everyone that I worked with was incredibly helpful and fast! Rich is the BEST!! We were helped with the utmost respect and professionalism. We highly recommend the membership as well. Cannot say enough good things about these guys!
Drew was extremely thorough with his inspection. I would highly recommend Mr Quick!
Julie Bickel
3 months ago
Justin was professional, polite, and open about the procedure and the next steps to take. He explained everything well.
Andrea Martindale
4 months ago
T was very knowledgeable and answered all of our questions, he provided suggestions, and was very patient with us! Thank you for being so pleasant and easy to work with
Christopher Beckman
5 months ago
I had a very good experience with Mister Quik, they ran some data lines for me and fix a few of my faulty outlets. They stayed until the job was done, and didn't ghost me like some other electricians. Robert and the apprentice who was with him (I cant remember his name, sorry) were both great and were very communicative and had great personalities.
Sheree Koester
7 months ago
The servicemen that came to my house did good work. However, the truck damaged my newly asphalted driveway and two months later, it still has not been repaired. The office staff was not responsive and at time even rude. I am still waiting on someone to come out and repair the deep ruts torn in the drive.
Dean Waskom
11 months ago
JR and his team were awesome! Porch remodel on 119 year Victorian home encountered knob and tube wiring from the 1930s. They ran a whole new new circuit the length of the house without unessessary interior cuts in walls. Work looks fantastic and maintained historical ascetic.
Very thorough and worked well with me. A great guy Brent W
Paula Carrico
2 weeks ago
Brent was awesome he explained everything to me very nice young man would have him back
Lindsey Hunter
3 months ago
Cesar was great! Solid customer service and easy furnace tune up.
Arvetta Bard
10 months ago
We had a water heater installed by Mister Quik they were prompted with the estimated time to arrive, very polite and courteous. They explained everything that was going on before and after they installed the water heater.I would definitely call them again if needed and recommend them to others
charlie williams
2 months ago
Dale P. Went above and beyond his normal job duties and made the decision to repair my issue instead of a reschedule for the next day. Thanks Sir
I highly recommend Mister Quik. We discovered that our new sump pump doesn't work, a new one need to be installed. Also, a new toilet because of a leak. Mister Quik scheduled us the next day.Last Wednesday. Nick came exactly on time. Did an excellent job, very professional and highly courteous. He installed the new toilet and the new sump pump. Mister Quik also sent a supervisor (Jason) to test and be sure that everything was done in a very professional and a comprehensive way.They treat their customers with respect. They take every job very seriously. I am very impressed. They are very thorough with a lot of attention to details. Nick left the working space area neatly clean.Special thanks to Mister Quik for having great, trustworthy staff like Nick and Jason.You can't go wrong with Mister Quik.
Alex Kolb who did the system check was very Knowledgeable about the different options of what needed to be done or recommended replacement.
Always quality techs and highly professional! Nick Guasp was particularly awesome!
I usually don't write reviews, but I decided to based on the amount of work that was performed and my overall disappointment. I purchased their SHAPE program for 2 of my rentals and my personal residence. I used all of there services (HVAC, Plumbing, and Electrical).HVAC:The Good: Their Inspection/Sales techs were very thorough and did a good job of educating me of what I needed.The Bad: The prices quoted to replace all of my units were VERY EXPENSIVE. I replaced 3 HVAC units for the price they quoted for just my home from a competitor.Electrical:The Good: Their Inspection/Sales tech was great. We talked over a plan for what was needed to run a new electrical line from the house to detached garage. I felt good when we left.The Bad: The individuals that did the work left A LOT of open items. One of which was uncapped hot wires with no cover on he J-box. The wire in the panel that was being replaced was left in the panel. Not sure why a dead wire should be left in the panel? I met with the Sales Tech and he shared my disappointment with everything. I met with a different Technician the next day and it was eventually fixed. I also thought the price was a bit high, but felt it was probably in the ballpark.Plumbing:The Good: There really wasn't any. I had an Inspection Tech drain my water heater while telling me my unit was 7 years old and probably needed to be replaced. I asked, Why, it's still working. He told me well you never know with a unit this old. Out of curiosity, I asked for an informal quote. I was shown a quote on the Tech's phone of $4,300.00. My mouth about hit the floor! I then pushed more for him to schedule a drain tech and to leave the property. When the drain tech came the next day, I was quoted $512.00 to pull a toilet and snake the drain. Again, my mouth about hit the floor! I VERY RELUCTANTLY agreed because it was in one of my rentals. When I arrived to pay, I was told that they couldn't pull the toilet because the bolts were rusted. They are drain techs...I couldn't believe they didn't have a hack saw or a set of johnny bolts. I have both in my garage. Needless to say, I saved $512.00. I basically told them to clean up and leave.After all of these experiences, I decided to call Mr. Quik the next day and cancel everything. I apologize for the long review, and it actually doesn't include everything, but I wanted to share my experiences to hopefully save others time and money.
Justine J. Clarke
2 years ago
This was originally supposed to be a good review until I had another reputable company come out and confirm that I was scammed and nothing was really done as far ashvac maintenance.Nightmare all around:- Holes in the filter, improperly installed- Humidifier filter not replaced- Lied to me about not having something needed for code.- Not cleaned.I recorded in horror as the guy explained to me all that was not done. I'll add pictures.Beware, beware do not do it! The absolute headache. Do not do it.
Tech was friendly and knowledgeable Issac Wright was my tech and he did a thorough job reviewing my electrical systems in my home. He performed a repair to an exposed wire in my circuit board. Thank you so much for your professionalism and your great personality!
Mike Haberman
10 months ago
AC acting up, was provided quote for repair or new AC. Repair quote was $2000 for two parts. New AC quote $14k.Decided to get a second opinion on it and second company found the same parts we’re going bad, repair quote was $800 for exact same parts. No recommendation for a new AC from second company.Repair tech was very nice but I’d recommend checking the pricing on their quotes, that’s a significant difference
Kristen Fischer
8 months ago
Caleb was fantastic! So incredibly knowledgeable and able to efficiently complete the job. He was lovely to chat with and we enjoyed having his help installing our brand new chandelier
Blake Holding
4 months ago
Tech was on time, great service and attitude. Great attention to detail. Would recommend. 10/10
A big thanks to Timothy H.
It was my pleasure to have Tim come out today and finish the install of our AC.
Tim was very friendly and extremely instructing on the operations of our AC unit. We both share some of the same interest, CARS! Thanks again Tim, good job.
We’ve had one electrical service & recently signed up for the quarterly systems inspection. So far we are pleased with the service we’ve received. Special thank you to Mark who inspected our heating system.
Rachel Shelley
9 months ago
Very professional, even in the face of my very anxious dog! Mark was wonderful! Quick and unobtrusive, he just did his thing while I was distracting my nephew and the above mentioned “Cujo” impressionist. Mark definitely did the company proud today!!!
They came out to unclog my pipes and didn't get the job done. I was still charged $99 after I was told if they didn't get the job done I wouldn't have to pay. My maintenance came out and did the job well done. These people don't try at all to fix the problem they just take your money.
I have continued to use Mr. Quick for years. As part of their preventive maintenance plan they keep my older house working and have helped with several upgrades. Always great craftsmanship and professionalism each and everytime they come for a tune up or installation.
Animal Lover22
a year ago
Excellent service on what seemed to be a complex electrical problem. He sent pictures and video. News of the problem made me fear a major fire hazard. Since he did the work, I feel 100% safer.Plus, he was kind and friendly. Good bedside manner and good service will ALWAYS make me A RETURN CUSTOMER. Thanks again!
Kristin Halpern
4 months ago
Our technician was great! He was thorough and explained everything really well.
Jeanetta Tepper
8 months ago
Glad for Alisha's professional service. He was cordial, capable and completed the projects efficiently. I would gladly recommend Mr Quik for plumbing and electrical needs!
Tamara Stevenson
11 months ago
JR and Brayden were wonderful to work with as the chandelier I purchased was very complicated. They were both very knowledgeable and did an excellent job! I highly recommend these two gentlemen as I am very satisfied with their work plus they were extremely nice and fun to be around!
12/20/2021 - It is sad to say but Mr. Quik is about how many times they get called out... Had a point leak on the pipe going to my water heater, the pipe is corroded. The technician did an amazing job, however about 9 inches long of 1/2 diameter copper pipe for $525.95. The remaining 6 inch long 1/2 diameter copper piping that is clearly corroded was not replaced and I was asked another $281+ to be replaced. If there is another leak, I will have to pay $600+ on that same piece of pipe. The pipe includes a T fitting and a reducer. I just hope the remaining pipe doesn't leak... If it does, I will be even more disappointed...Mr. Quik, If you see this, I was disappointed indeed. The Scope of work was not clear, and knowing that the pipe is corroded, it was expected to be replaced... I still have a 1 year warranty, and I would expect it to cover the remained of the pipe that was worked on.12/22/2021 - After 3 attempts, Mr. Quik finally came and replaced the whole pipe for free! I was thankful for that, hence changed my review from 2 stars to 3 stars. Do not get a salesman come and look at your problem since they will try to charge you more. The Salesman has the same name as me (Terry), and was the one who tried to rip me off... Keep away!
Sunshine Kennedy
a year ago
We called for a quote at the place I work for. They were easy to get in touch with and came out the same day. Brady our technician was friendly and answered all our questions with no issues. The price quoted seemed reasonable to me I even considered using them for my own house after hearing the cost and services they offer.
Technician Reggie was great. Friendly. Professional. Thorough.
Russell Broughton
a year ago
Mr Quick was at my residence within a hour after making a call to ask for someone to come and look at our furnace. The technician was professional and courteous, explaining the issues to my wife and I and giving us what are choices could be. He then in detail showed me firsthand what the issues where to ensure I could see with my own eyes. I have used this company in the past and have always appreciated the professionalism of everyone involved.
Kristen poindexter
2 weeks ago
Isaiah did a great and thorough job and made sure to explain everything to me concerning my unit! Thank you!
Justin T. Bowen
a year ago
Henry from Mr. Quick came out to look at a bath exhaust fan that was not operating correctly. He was very courteous and professional. Within minutes he diagnosed the problem, fixed it, and I was back in business in no time. Henry hit it out of the park. Well done!! I recommend Henry and Mr. Quick - and absolutely will call them the next time I have any issue. Thank you Mr. Quick!
Debbie Feduccia
3 months ago
The man that came to my house I was very pleased with he even put booties on his shoes which the one that come before that didn't have booties
My window was 8-10am. I was called at 10 saying technician would arrive in 30 minutes. I called the company at 11:10. Still no tech. Finally arrived 11:40. Left my house at 1:45!!!!Why? He spent over an hour in his truck calling supply companies for the part I needed. Scheduled repair for 8-10 am tomorrow. I told the nice tech that if tomorrow gets messed up, I’m changing companies!
Georgia Anderson
a year ago
The technician came in and informed us as to what he would need to do. He shared his findings. I am pleased with the service I received. I received next day service when other companies Sears third party and Ben Franklin were saying between 4 or 5 days to let water run down my wall .I appreciate good service which is hard to find in these days and times.
I had an A/C unit that is not very common. Two other HVAC providers told me that they don't make them anymore. A newer A/C unit would have caused so much additional cost as it would have to be relocated to the other side of the building.The Mr. Quik supervisor took one look at my A/C unit and said Oh yeah, I can get you one of those. And I can get it here by tomorrow.I was stunned. I guess they DO still make them and the other companies just didn't want to deal with it or are more limited with their equipment providers.They were here the very next morning with my new A/C unit, furnace, and water heater (my water heater was 20 years old and my furnace was 30+).Flash-forward to spring and THEY called me to schedule one of my included maintenance sessions on the A/C unit. Most companies wait for you to call them. It was a nice surprise.Way to go, Mr. Quick!
Very professional and quick to service. Called at 5pm Tuesday, they had a tech out Wednesday at 10 to service my plumbing system.
Austin Fuller
2 weeks ago
Brent was great and was very knowledgeable and thorough in the inspection.
Our technician was extremely professional. I recently had surgery and couldn’t stand up to greet the technician. He was polite and understanding and even cared enough to bring in packages from my front door. Would highly recommend.
MSgt Jami Lynn Renwick
a year ago
We have been using Mr Quik for nearly three years. Today, Aaron came out to do a tune-up on our new furnace. Everything went well - he was early, professional and polite, and was kind to our dogs! He also noticed that we have two portable humidifiers running in our house and let me know that Mr Quik sells and installs whole-house humidifiers. It was like he was reading our minds! He gave us some prices and I chose an option - they are coming to install it TOMORROW. Mr Quik always lives up to their name!I will always use Mr Quik for all of our household needs that they can take care of. And I appreciate Aaron so much for the great care and service he provided our family today! :)
DANNY COLLINS
4 months ago
The service tech was great but an estimate of 3600 for water heater replacement was too high to use
This company has always been so helpful and kind. We’ve used them ever since they installed a new HVAC system for us and we have continually been impressed. From the people you speak to on the phone to the ones who come out to your house, they are all kind, helpful, and knowledgeable. We will never use a different business for our home needs!
Chase Hoskins
7 months ago
The guy they sent me was awesome you should give him a raise. He took care of my back up quick and told me what was causing it. Great company!!!
Henry the sales person, was perfect and spot on with understanding my project needs. Henry was very professional and attentive to the project variables, making 3 trips to house just to check on things, unheard of service. Cameron the technician, was also very professional and knowledgeable about the project needs. Outstanding service, I would highly recommend. Thanks
Bill and Tim were awesome! I had been having trouble with my furnace for a couple weeks and finally got the courage to call for help (new home owner here!)It turned out my furnace was still under warranty and I needed a part replaced so I would just pay labor, no problem! Everything was taken care of within a day! Highly recommend!
Samantha was here ahead of schedule. She was very professional but personal & caring. Unfortunately our kitchen faucet was unable to be completely tightened due to corrosion but she helped as much as she could making it somewhat better.She told us our options & was a very good advocate for your company!Also I need to compliment Zoey in the office. She was very personable & helpful in getting me taken care of. I was a 1st time caller.
Taylor Scruggs
5 months ago
Brent was super patient and kind very well versed in hvac systems. 10/10 customer service
I think Mr quick should be up front about estimates on putting in toilets. Customer should be told if they supply their own toilet it's going to be about $1,000 to put in the toilets. Then, I'm pretty sure a customer can decide whether or not they want to spend $89 for someone to tell them it's going to cost them $1,000 to put in two toilets. But I guess that's how you make your money.
Patricia Rowe
5 months ago
Need to have 10 stars instead of five stars she was awesome. She did her job and plus very knowledgeable.
Steven McKee
2 months ago
Alex was very knowledgeable and polite. Definitely recommend service from him!
Kyle from Mister Quik came out to our house and fixed our heating system late at night. He was professional, hard-working, kind, and authentic! We received a quote earlier in the day for thousands of dollars. Kyle came and spent a couple of hours really digging into what the issue was & he was able to fix in for a much smaller amount!
Hilary Brattain
10 months ago
Very nice and honest. Extremely over priced! They quoted me $2800. I then called Affordable Air and it was a third of the price. They came out and fixed it within 2 hours. Mr.Quick said the next couple days…
Molly Rainette
a year ago
The most important choice you can make when you want to hire a handy man is to hire literally anyone else.A few months ago Mr. Quik dug our driveway up in order to fix a plumbing issue with our sewer line.The crew left our yard and the neighbor's yard destroyed beyond what you would expect for this type of work. Worse, they completely demolished our concrete steps with their excavator (as in the stairs do not exist at all anymore), then literally buried the evidence under a large pile of dirt to hide the problem. They also bashed into the side of the house with their excavator, damaging the siding. The excavator itself was broken, the bucket was missing a bolt so the bucket kept falling off; the operator didn’t seem to care, he was more than happy to swing the loose bucket over his crew working in the hole. After they were finished packing up I went outside to ask if it was safe to turn the water on but they quickly slammed their truck door and drove away before I could walk up to talk to them. They knew they wrecked the property and didn’t want to deal with it – a lack of accountability is a theme across the whole company, as you will see.I had to call the office to figure out if it was safe to use the water. Their office refused to even tell me that I could use the water, explaining that they are absolutely not allowed to communicate with tenants and that I would have to call my landlord to find out. A simple “all done, it’s safe” would have prevented this but, you know, “it’s not their problem”. I had to call my landlord and bother him to start a giant, multi-day game of phone-tag just to learn if I could flush my toilet…Today, after many months, they returned to fix the damages. The single tech who came out was wonderful and polite, he fixed the driveway (as best as he could, he was very poorly equipped so the driveway is now a foot higher than the actual lawn and will probably need to be fixed AGAIN). After I pointed out some of the previous damage he explained that he would get his supervisor out to go over the work with me when all was finished. Kudos to him, at least he was professional even if he was unable to do the job properly because Mr. Quik will not supply their employees with functional equipment.The supervisor (Randy Witherite) told me the steps were not his problem (shocker). Every time I tried to ask any question he cut me off by saying it's not my problem. He got louder and louder each time until I finally gave up and went inside. Even as I was walking away he kept shouting “It’s not my problem”. I literally could not ask a single question without being cut off, talked down to, and eventually shouted at. I cannot believe how much of a hassle this has been for everyone involved and I'm incredibly disappointed with the outcome and the unashamed rudeness after doing such a poor job multiple times.I’m just a tenant so ignore the inevitable reply that says, “we cannot locate your account” (remember, it’s never their problem).
I had such a nice man from your company. His name was Isaiah D. He told me about my AC unit. Showed me a video of my furnace. Told me about other products for my unit to help it to run better. I enjoyed talking to him! Great Company. Good people!
Michael Palmer
8 months ago
I did not rate it 5 Stars because during the install of the ductwork, one of the runs did not stay connected to the room vent and this went for 2 weeks until the duct sealant folks discovered it. There was wasted cooling that went directly into the crawlspace for that period of time. When the duct sealant was done, the entire house filled with a haze and that made a film onto the smoke detector that ruined it. It cost me nearly $100 to replace it. This cost has not been reimbursed to me yet, as Mister Quik said they would. Also, there was a call-back on the furnace due to a broken wire on the power switch that cause the unit to fail. And, the pilot light went out on the water heater so we did not have hot water for a day and a half.
Monica Castro
10 months ago
The techs were very nice when they came to our home, but, when snaking our drain they broke the toilet in the other bathroom. Because you sign a waiver they don't replace, all fine right, so you have to replace the toilet. They come the next day and give me an estimate for my exact toilet of 1, 195.00 dollars, I of course said no. Went to Lowes yesterday to go get the toilet and my exact toilet they broke cost me 209.00 dollars before tax. Wow! What a mark-up Mr quick!
My grandfather hired them to install a bar for accessibility. They charged him $453.00 which I find to be completely ridiculous. I feel like they took advantage of an elderly man. Beware!
The 50+ year-old cast iron sewer/drain in my crawlspace had cracked and began leaking. I called Mr. Quik, they came out, gave me an estimate, and started and finished the project in less than 48 hours. They replaced all of the cast iron piping under the house in one day. I thought the price was reasonable and everyone I worked with was professional and helpful. This is the third time we've used Mr. Quik and we have recommended them to others. We've all had excellent experiences...I'll recommend and use Mr. Quik again!
Dorothy Raber
3 weeks ago
Josiah was a very good. Excellent technician ,
Kind and thorough.
Jena Aeschliman
10 months ago
Mr Quik came out to repair our AC, they charged us $1300 for a part that costs $25, and to clean the coils. After they left, our house never cooled down, the AC still did not work. We will be asking for a full refund of our money and will not be using them again!
Excellent work. The tech found the issue right away. He gave me the quote before starting any work. He was done very quickly and actually showed up much earlier than I was told originally. I’ve used them for other services and have never been disappointed. They do very good work.
My pipe going from my sump pump started leaking and spraying water. I was panicking it would floss my basement. I called them because my usual plumber was busy. They were so awesome. They sent the supervisor out within an hour and he put a minor fix on it until his guys could come and fix it. He provided me with options to fix and gave pros/cons for each. He was very informative and did not push for the most expensive as some do. When his guys came out, they switched out the sump pump and pipe within 30 minutes. They were very friendly and informative as well. I would highly recommend them for any situation, especially emergencies. They made me feel like a priority when I know they had a busy day!! Great service!!
Joseph Bouchez
a month ago
Exceptional service. Isaiah Dobbins was great! Polite, knowledgeable
Service guy came to do diagnosis on my water heater and said he couldn’t get it to turn on, I called my handyman and he got it going in less then 3 minutes with no problem.. I called for a not drafting problem and was told I needed to replace the whole water heater, then he said I had a leak in which I didn’t, my handyman and stoop by for almost a hour and didn’t find any leaks he also said I needed a gas valve in which that was operating just fine also, the water heater code reader said that the water heater was operating normally (1blink) I feel I was dooped out of 89.00 thanks for nothing. All he did was try to sell me stuff that I didn’t need.. 8000.00 to replace a water heater that’s insane !! 8000.00 for 900.00 parts and 2hrs of labor insane !!!
Jeff Johnson
4 months ago
Tech was friendly and helpful did good job explaining what was going on and fixed it quickly.
Dorothy Lavelle Swank
9 months ago
4 stars only because the first technician said we needed a while new unit. Looking at 8 to 10k for a new unit. The second technician came out and replaced something on it and it works great . I think the first tech was working on a commission but in the end we had cook air blowing again by that night. Thx Mister Quick
This is the second time they have saved me from a pipe clog/backup. Jake was a great rep from the company, was quick to assess the issue and resolve. They always are very clean and great about keeping things clean as well, and cleaning up after. Would 100% recommend.
I have so many good things to say about my HVAC service. My technician, Isaiah, was kind, respectful and did a great job communicating the process. He answered all of my questions and left me with a better understanding of my HVAC system. There was some mold in my duct work and he provided me an estimate to have the ducts sanitized and set up the return visit. Juan and Rafael came out to do the duct service. They were also communicated each step and were considerate of the spaces they were in. The personnel, on the phones, are always incredibly nice and accommodating too. I have had Mister Quik out for other services and they never disappoint.
JR had to crawl in 4-12 pitch attic to fix wiring. Real nasty job. He's a very get it done type fellow! Thank you!
Kylie Hudson
3 months ago
Came out to do a tune up on ac and furnace. Richard was fast and efficient and friendly.
jackie farrand
a year ago
Calling Mister Quik was great, this was my first time using their services and I got a same day day visit when I called. They were responsive and quick like their namesake states. Bill was great, professional, and thorough. I would definitely recommend their services.
Really good service, Bradley walked us through different options and helped us with financing. We ended up getting a whole new heater and air conditioning system. Quick response time. Courteous and polite.
Jesse Smith
11 months ago
Spent $5,000+ on water heater/softener replacement with this company in which I was told by the salesman and technicians that I was receiving their SHAPE PLAN as part of the discounted price I was offered. When I called to have my HVAC system serviced according to what I was told I was not a SHAPE PLAN member. The customer service rep indicated that the invoice did not tick the box that I was a member. Looking closely at the invoice, this is the case, but not representative of what our agreement was. Relying on a form invoice that a customer is not familiar with to deceive them is not a trustworthy business model. All for an $89 service call after spending $5k. Not a good way to earn customer's trust. I can't recommend Mister Quik if they are willing to engage in this type of behavior. Go with someone else.
Kwik is right! Only company to come out the same day after calling 5 others, then came out even sooner than scheduled. Very professional with fair pricing.
We called to get wiring done to install out hot tub. They wouldn't give us a round about price but also no other company would either so we decided to have them come out since it is a larger branded name. We wished we would have looked into the electric before buying the hot tub because it is a large additional expense. Ours was specifically because we needed a sub panel installed because our house doesn't have enough power available on our breaker which wasn't there fault. That being said after our bad news after bad news, we couldn't be happier with the experience we had with Mister Quik. From Connie answering the phone, asking how she could make my day better to Eric coming over and being a truly honest person. Josh had to come back out due to the placement we were needing for our hot tub aka needed longer wiring, and that also was an excellent experience. They are wonderful about calling, being on time, communicating, their customer service. Even though it was a cost we weren't hoping to spend they worked with us on the price and were just honest about it which is why we chose to work with them. We can't thank them enough for their quik (see what I did there) service and assistance with our job. Thank you all!
Shad Ivan Durham
5 months ago
Beware!!! This company is TOXIC from the top down! Taught cut throat sales techniques and astronomical upcharges! Company claims to be led by
Christian owner and leaders, complete BS!!! Absolute leaders in the art of lies and manipulation!!!
This is a great company. The plumbers are courteous and knowledgeable They arrived on time and completed the service in a timely fashion. I will definitely use Mr. Quick again!
Jose Guerrero
8 months ago
Pros:- Their work is above average quality- They offer unique hvac services such as aeroseal- They will clean up after themselves and try to protect your floors with paper and shoe nets.- They are nice and organized.Cons- They can price gouge.- You may see a visit fee pop out of nowhere before you even knew there would be one forcing you to pay on the spot.- They can try to upsell you on unnecessary items- Their discounts program is not very helpful- They can make mistakes and fail to fix.Because of the price gouging and hidden pricing structure, I do not recommend except for their unique hvac services which only a few other establishments offer.
Garrett Chesney
a year ago
Mister Quik was awesome! I scheduled a consultation and they made it out same day. We have a big remodeling project with invasive plumbing rough in and they offered to have it done the very next day. Josiah was professional and great to work with.
Technician was very professional and timely. Would highly recommend.
Very timely and responsive. Came as scheduled and got me in the next day after I emailed them the night before. Impressive. $99 is only for a small machine to be used and they said any drain over the phone. Not tripping about the cost to utilize the bigger machine; just would've like more information up front to know best and worst case scenario pricing. I'm not complaining. Very pleased with the service. Just a little misleading.
mike wheeler
4 months ago
Reggie was awesome! Very thorough and professional. Definitely ask for Reggie!
Shawntia Johnson
a month ago
Reggie and Jack were very professional and informative. And very understanding
Andy McClean
10 months ago
Do not use these people. Jeremy came out and tried to tell me I needed all new AC and Furnace, even though he hadn't been able to diagnose it. Then Bill Goul came out the next day, took everything apart, found the problem, quoted me the cost of a new AC unit. He literally quoted me $16-$18k JUST for a 3 ton 14 seer AC unit...where do they get these numbers?! The price of the unit he quoted me is actualy $1,600. Are you teing me labor alone is 12-14k? NOOOO. Get out of here. He also tried to say it would save money for me to buy a furnace along with some service program. How is this not theft?I had a small HVAC company come out and they said that Bill had literally left everything disconnected from my AC unit. They weren't even able to test it because he had taken it all apart and left it like that. Very unprofessional. The other guy quoted me the exact same AC unit and install for $4,800 total. That is $11,200 LESS. Screw you Mister Quik. Never trust any company who has a jingle.
Again fantastic work by Brandon F. Arrived early, made sure everything was in full working order and gave further suggestions.
Their newest commercial makes me hit the mute button! That echo or whatever they have done to make her voice so loud and irritating is enough to turn anyone off. You know - there's now a law about how LOUD your commercials can be. I thought the purpose of a commercial was to gain business, not lose it.
AC check up discovered that new unit was recommended due to wear and tear plus age.
Very timely and professional. Do not like that there is not a choice to not post this survey privately.
I called Mister Quick because of a leak and also to check backup battery for the sump pump. They were very quick to schedule the same day. Curtis came from the company, very professional, trustworthy and courteous. He did the right diagnosis. He discovered 2 major problems that I was not aware off. I would have discovered after a flood or serious damage. I really thank God that I called Mister Quick. I believe certain things at homes should be inspected regularly. Thank you for a good job.I will continue to update my review.
The technician came in and looked at my water heater and instantly said I'm going back to my van and get cost for a new water heater....what?? He didn't even do any diagnostic test or anything just looked at the brand and said it was a common problem. Basically just a $89 scam. He was here for like 15 mins and I told him I wasn't going to spend over $4k for a new one when mine is under warranty. So nothing was done besides me spending $89 for nothing
Shanna Stickley
a year ago
These guys are the absolute best company out there. My AC went out yesterday night, 92 degrees outside. They came for a service call yesterday (same day) then came back today to do diagnostics, Brenton Taylor came back today for that, he was awesome. Extremely professional, extremely knowledgeable and helpful. These guys obviously care about their clients. Coming back tomorrow morning to completely install a new AC system.So I'm going from no AC in insane heat to a brand new system install in less than 72 hours cuz this company cares and is amazing. Thank you guys all SO MUCH.
Blake Roush
11 months ago
Caleb came out and rewired our exhaust fan in our bathroom and fixed some outlets. Overall did an amazing job and was very helpful. Would love to have him back for some more work in the future.
Snow Simpson
5 months ago
Mr. T was excellent I would love to have him again anytime give him a raise thank you and have a wonderful day
I’d NOT recommend this company. I had called to check on the faucet leakage and the guy kept selling me water softener and how BAD Indiana water is and upselling it so much that I felt like we’ll die in a month or two if we don’t change our water situation. Gave me a quote for “a package” (wink wink) and at my request provided quote just for the work I had originally requested. I was quoted a whopping $900 and offered to get “a membership” so that cost could come down. I applaud these guys coming up with such clever ways… at the same time feel bad for the people who get sucked into it.Called another service, the guy showed up and fixed it for less that 1/4th of the quote.
Karan Zielinski
a year ago
As usual, your technician Aaron saved the day. Aaron was pleasant, honest, explained the service rendered (even though it was the winter tune-up), was efficient and respectful with my time. I am hoping that when I need heating and cooling repairs in the future I can request this particular technician. I went ahead and signed up for the yearly service maintainence plan. Aaron was exemplary, buy him lunch tomorrow! Thanks again, KZ
They were very quick to get us on the schedule, and were able to show up an hour early. The gentlemen that came out were very professional, considerate and knowledgeable. They thoroughly explained all our options and did not try to sell us on things we did not need. They were quick and thorough with the repair and I am very please with the overall work done. I would highly recommend them for any plumbing repairs, and we will use them again in the future.
The guys are very professional, on time, knowledgeable, and always clean up when finished.
Eric Dosmann
8 months ago
I got a Quote for replacing a breaker and wiring to an induction cooktop. The cooktop is about ten of wire feet from the electrical panel. Scope would have included adding a junction box and some conduit. Over $1500.00 quote nearly as much as the cooktop itself. the quote didn’t detail out the labor or materials. I called other places willing to do it for time and materials at around 120/hr plus materials (box, breaker, wire). They estimated it be around three hours of work. Insane difference in pricing. Seems like Mr Quik is likely preying on people who might not any better. BEWARE if the quotes aren’t well documented.The technician was nice enough but definitely suspicious of their business practices.
We had a leak in the hose sprayer on our kitchen sink. We purchased all the parts and this could have been something we could do ourselves in 10 minutes but we couldn’t get the hose disconnected from the water source. So, we opted to have Mr. Quik come out. The technician was professional, on time, and helpful. He saw how simple the issue was and called his manager to get a price quote on the simple repair. We were quoted $330– for a ten minute fix with all parts already purchased. We declined to have the repair done. That is an outrageous price. The technician was apologetic but pricing is clearly out of his control.
Jessica Cannonh
a year ago
We paid $11,000 for a brand new A/C unit a few months ago. We tried to turn on the air yesterday, and it didn't work. No one can help us today when the temp is expected to be in the 80's. They are going to come two days later when the temp is in the 50's. They were quick getting here to install and take my money, and slow to repair.
I want to recognize Brady for his work ethic and thoughtfulness. My furnace had some repair issues and he was sympathetic and thorough in explaining pricing and what was most important as far as needing to be fixed as soon as possible. I have also used Mr. Quick for plumbing and electrical issues and am always pleased! It is nice to have a trusted provider as a one stop resource for various household issues.
I needed to have a dryer electrical plug replaced. I called Wednesday and Zach Burpo, the technician, showed up Thursday morning to do the work. The turnaround for scheduling the work was absolutely the best! It took Zach a few minutes to make the repair and confirm everything was in working order. He was knowledgeable and professional but also personable and friendly. I will definitely use this company again when I need help with an issue! Highly recommend this company!
We are surprised at the level of personal service we always receive from Mr. quick. Service folks are always knowledgeable and professional and, best of all, communiucative! we highly recommend them!
Mike Zeilinga
5 months ago
Mister Quick’s personal was punctual and professional in all aspects of their job from quoting to clean up. Their equipment is top quality. I would recommend they for all of my services.
sharon jackson
5 months ago
My furnace was old and needing replacement as a last ditch effort I called Mr. QUIK for financing and the next day I had a furnace and air conditioner
Called & made appointment only for very simple replacement of outdoor spigot and interior unit of toilet tank. Mr QUIK person who arrived in byMr QUIK looked at outdoor spigot and toilet tank interior for $89” and then presented a detailed sales presentation on a laptop and an estimate for more than $1,200 Plus the $89 - Only Then did I learn that person had no tools or parts on the. MR Quik van - was not a plumber and could not do ANY plumbing Totally wasted my time and the sales persons trip? Deceptive business practice ?
Taking was very knowledgeable and professional...and fun to work with..
Thanks Isaac
I have used mister quick 2 times . The first was when my furnace went out and they replaced it with a new one . While replacing my furnace the tech took the time to also solve another I was having unrelated to his responsibilities. After this first already good experience they wanted to come back out to do a post install check up . When they did I explained a problem I had with my ac wondering if it could be related to the install . It wasnt but since it took no material and was on a courtesy check I was not charged. Excellent service from start to finish with their hvac devision
Great experience, highly recommend! Not only were they able to schedule an AC Tech same day during 90° heat, and on Father's day, but Isaiah was able to show up well before the appointment window. Isaiah was incredibly personable and knowledgeable of the situation with my AC unit, and he was able to recommend the needed repair shortly after arriving. I will definitely be a return customer for Mister Quik Home Services, and would highly recommend to anybody else in need of home service repair to use them.
Our service technician was Greg and he was amazing! He was so personable, explained everything he did, made suggestions and answered any questions with patience and professionalism. We have yearly maintenance on our Furnace and AC and will request Greg moving forward. Thank you!
The appointment had already been rescheduled once. They were late showing up for the new appointment. They didn’t tell me they were going to be late until the 2 hour window was nearly closed and blamed it on the “rain”. As usual they tried to sell me duct cleanings and air purification systems I don’t want using dubious “measurements”. I understand they want to make a buck but they need to show up and do the required service and that’s it. If they waste time like this it’s no wonder they are behind and late.
I had a gas leak in 2020 where citizens gas wouldn't turn the gas back on because the leak was so bad. I had a different plumber come out multiple times claiming it was fixed, but each time citizens came out, their meter said it was still leaking.I switched to Mister Quik and paid the $90 charge plus the repair cost. When citizens came out to check the leak was coming out at the same rate as before. Of course I'm angry because I've spent a ridiculous amount of money trying to fix this issue, but I calmly call Mister Quik to come back. The same technician returns and then states there was an open valve in the crawlspace and it should be closed now. Then proceeds to charge me another $90. I don't yell or raise my voice but I let him know that's ridiculous since I already paid $90 for them to come out and a repair fee from earlier that day. I talked to the manager and I was basically told sorry not sorry we charge $90 per visit.Well this week I got a coupon for a handyman service from Mister Quik. I had an old oven hood and ceiling fan that I needed replaced. I call Mister Quik to get a quote on this service......they want to charge $90 to give me a quote. Your company can go bite rocks, there are too many companies out here that give free quotes. I commend you on a great business plan to not make free house calls, but that's not going to keep customers long term.I went with Ace Handyman that gave me a FREE quote over the phone, which ended up being cheaper since he got the work done in 2 hours. He was much more professional than the Mister Quik employee that came out to fix my gas leak. And before the Ace worker started he repeated the quote that I was given over the phone to make sure it was alright before he got to work.I'm leaving this review so that people know to search around before committing to a company. And Mister Quik, a little too late, sent me a free handyman quote in my email yesterday. Better luck next time, but I won't be using this company anymore.
Brookelyn Ebeyer
a year ago
Technician told a part needed to be replaced and it would cost 750 dollars. But he said if we signed a yearly contract it would only be 200 dollars now and another 200 when they come back out to do maintenance. We wanted a second opinion. We still had to pay the Mister Quick technician 80 dollars. The new technician found the source of the problem which was a much cheaper part. Their work was only 230 dollars in comparison. I don’t appreciate the technician not diagnosing the problem correctly and trying to have us pay hundreds more.***UPDATE- they called me and refunded me the service charge. I thought that was really nice and I will reconsider using them again!!
Jason Beisel
11 months ago
Had Mister Quik out to give me a quote for a new HVAC system. The individual was professional but the price was outrageous. I had 7 other companies come out to quote me and they were all $9k to $14k. Mister Quik quoted me over $23,000.00 Not even in the same ballpark. Its a shame because I did not even want to talk about negotiating a price because I would just think every service they offer from there out they are trying to rip me off.
I purchased a water softener from another vendor, but requested Mr. Quick install it. They sent an estimator out and she quoted $735+, which I thought was a bit steep, but had no choice, needed it installed before I left to go back to my home in Texas. The installation was not what I expected. They cut a huge hole in my wall, which I understand they needed to do to get access to the pipes, but when asked if they were going to repair the hole, was told not the plumbers job. Will need to call the handyman to come and repair the wall at an additional charge. I was furious, called the office to file a complaint and was told they would have someone call me back with 24 hours. It has now been 6 days, and still no phone call!!! I would not recommend this company, and if your like me and have no choice, make sure any quotes include repairing the damage done for the install.
Elizabeth Howard
a year ago
Our AC was not colling our home we called and was able to get service within the next business day! The technician was courteous and professional. He also waived our trip fee and the service charge was reasonable. THANK YOU!!!
Cameron O'Connor
4 months ago
The team was professional, on time, and were able to clear a very tough clog in my drain quickly.
Heather Collins
a year ago
I needed a next day outlet installation and the company was able to get me on the schedule immediately. Caleb was very professional and quick with the installation. Highly recommend using Mr. Quik.
Alex called before he headed to the house, was on time, and was extremely professional.
Jennifer Reichmuth
3 years ago
I love this company. When I called for service, I knew my system was old and would likely need replaced. Lorne was very thorough with his inspection of my system, took pictures, and explained what he saw in detail. He never pushed a new system and I was able to come to that conclusion while discussing with him. There was zero pressure, even when we were looking at my options for replacement. The installers were out the next day and were neat, friendly, and professional. They were sure to explain the new system and our new thermostat before they left. Two days later they came out to install attic insulation and clean the ducts and again, the same friendly and professional service. It was a one-stop shop to get our home to be heating and cooling efficient. I really can't sing their praises enough and definitely recommend if you need a service they provide. They are always on time and call ahead. When it's time to replace our water heater, they will be my first call.
Josh Cunagin
3 months ago
Justin came out and unclogged my sewer line fast and was very proffessional.
The service technician responded very quickly following my request. He diagnosed and resolved the problem with the clogged drain in a short period of time. He was very professional and helpful. I would definitely not hesitate to call again if I need assistance with plumbing in the future.
Fred Quintana
2 months ago
Reggie Stubbs was very professional and did such a great job. Can’t wait to continue my shape plan after I move houses
I requested service on Christmas Eve around midday to repair a leak required a $199 extra charge, and with a house full of kids for the holiday, I was happy to pay. The service man was in fact prompt, but did not have the supplies on his truck to fix the leak, therefore unresponsive. He said he’d have to come back on the Dec 27, “you’ve got a bucket under the leak, so you should be good.” By this point it was late afternoon and finding another solution was impossible. We had to drain the bucket every hour for approximately 66 hours. The technician returned mid morning on the 27th and completed the repair. I asked to have the $199 credited to the bill, the tech said he’d call his manager. The response was that $199 couldn’t be credited to the service cost (which was an exorbitant $530) because it was the “incentive for him to work last Friday.” The office called to follow up on the service, I shared my displeasure but received nothing but an “I’m sorry.” I most certainly will not recommend Mister Quik to my friends and neighbors, nor will I ever use this outfit again.
I’m not really sure where to begin…I have used this company for years and have always been satisfied with the service. They have friendly technicians who seem to genuinely care and I was always a fan of their SHAPE Plan.Recently, my furnace stopped working. The first technician said it was a blown fuse, switched it to emergency heat to get me through the night and stated another tech would be back tomorrow to locate the short that caused the blown fuse. I was expecting a relatively simple and not too costly fix.Upon further examination the following day by a different tech, I was told there were burn marks, cracks in heat duct exchange and I needed a whole new system. I was told it wasn’t even safe to turn it back on. With temps in the single digits coming that night, I was now in a pressure situation that I wasn’t expecting, nor prepared for. As I was presented my options, I also tried to do research on the fly as fast as I could. Ultimately, I was given prices that seemed crazy high to me, but I didn’t really have the time to do the research I wanted to do given the situation I thought I was in (single digit temps, heat unsafe to turn on, single parent with 2 kids, not really time to dealwith this newfound crisis ). I talked through things with the technician and rep as best I could. While I felt like I was about to pay a ton of money, I was making the best decision with the info I had.I really liked the representative from Mr. Quik and hope that everything was being presented honestly and scare tactics weren’t being used; nor was I being recommended something I didn’t need. But after now having more time to process things and talk to multiple other companies and even HVAC company owners, the consensus is that I paid way more than I should have, the unit isn’t that great and this might be something that occurs frequently with this company and within the industry. It honestly pains me to believe any of this is true. But I have to wonder why would any of these people with whom I have mutual connections with, have been proven to be trustworthy and aren’t getting any money from me (and know that) be telling me a lie?It really is hard to write this review because the entire staff at Mr. Quik is kind and professional. It just leaves such a bad taste in my mouth to hear that I paid upwards of double for a product that might not even be that good or that I didn’t even really need.What’s done is done and maybe this is a life lesson. I really just want to have what I feel like is a good unit at a fair price from a company that I’ve been a client of for a long time. I don’t feel like that’s asking anything unreasonable.
Carl Wofford
5 months ago
Tech was polite and curious. The issue was not fixed at this time, he was able to troubleshoot the issues and schedule another technician to look into the issue.
Service was well thought out with minimal repair after running a new line in a 44 year old home. Thank you!
I would highly recommend contacting them for any of your household issues! They are very professional, always on time and get the job done so your not having to do without. I called them on Friday they came straight out and got started on seeing what the problem was. It ended up being my main sewer line collapsed on the outside of my house. They scheduled me for Monday and they completed it that day!!! Thank you Mister Quick and everyone who came out and fixed it!!!!
Tech was professional and friendly. Explained everything he was doing and completed the job on time and at the price initially quoted.
TheBluesyPea
4 months ago
Outstanding company! Highly recommend! Very professional and explain all the details.
Brady was absolutely amazing and is so friendly, professional, and thorough. He answered all my questions and educated me on the why behind the recommendations for my furnace and not just telling me that I needed to buy. He made me feel very confident in Mr Qwik and he is the face of customer service!
Tabatha Garing
10 months ago
The repairman was punctual and very professional. Detected the problem right away. He wasn’t able to glue and fix the pipe under the house due to not having glue needed he said but did place it back in the elbow joint explaining to us that it still needed to be glued.
HVAC blower cleaning. Tim did a great job, very professional & nice. Sadly it costs $550.00 for less than an hour of time, & it was something they were adamant about needing done. Very expensive.
Letitia Boyett
4 months ago
My furnace went out. The technician was professional and educated me about the needs for my furnance and home.
I don’t know much about furnaces, but I do know when I’m being taken advantage of. The guy they sent out told me the lowest possible rate was $7,000 to replace a furnace for a 1000 square foot home at 70k btu. He listed things that were ‘included’, but I think we all know what that really means. It’s included because they add it in without asking you. I went ahead and checked financing because I have an 8 month old infant and needed heat ASAP. He said I couldn’t take a picture of it or have a copy because it could ‘change anytime’. The $7000 suddenly turned to $122 a month for 10 years. I said I needed to think about it to which he told me I would have to repay the $89 fee if they sent someone else out. These are not people that care about you and your family. I’m assuming they are commissioned or required to hit a quota, so you are just a sales metric. These are salespeople. I just wish I could get my money back for the estimate. I went somewhere else for literally half the price and way better service, you should to.
My husband and I woke up to a very cold house on a Saturday morning. This is our first home and we’ve only lived here for six months, so we were pretty overwhelmed when we couldn’t troubleshoot the furnace. After searching online for a company that was open on the weekend, I called Mister Quik. Zoe answered and showed genuine concern for our situation, and assured me a technician would be sent our way that day. In just a few hours, the tech was there.Austin was just phenomenal. He really took his time in diagnosing the issues with our furnace and was so friendly and personable. He showed us each thing that was wrong and walked us through our options. He also answered the dozens of questions I had throughout the process, so I felt like I could make an informed decision about what to do.For a myriad of reasons I won’t bore you with here, we opted to get a new HVAC system and AC unit, and we have been so impressed by the level of professionalism and expertise from every Mister Quik employee who entered our home. They always arrived exactly when they said they would, and kept our home clean by laying down drop cloths, wearing shoe coverings, disposing of all trash, and vacuuming up debris. If it wasn’t for the new HVAC, you wouldn’t even know they’d been there.Jose and Mikel did the install of the HVAC, AC, and smart thermostat, and took their time in showing us how everything worked. They got it all done in just a few hours. The next day, Chaz came out to do a final quality inspection and really made sure we got any and all questions answered. Ramero and Jonathon cleaned the ducts to ensure the new system would work even better, and they did a fantastic job as well.Mister Quik took what was a stressful, unexpected expense for these first time homeowners and turned it into such a positive experience. It’s a huge load off my mind knowing that we have reliable heat and air for many years to come, and a great company to call should anything go wrong. We couldn’t be happier with the way it all turned out!
They arrived on time, assesed the problem and made the repairs. No charge! Product is under warranty.
The gentleman that came out was very kind,clean and answered all my questions.
Knowing that we had company coming into town, the technician went above and beyond to ensure that we had a working toilet in time.
Wendell Simpson
5 days ago
He explained everything thoroughly, was very professional, and helpful
Came out very fast. Great service very professional and knowledgeable. Would highly recommend
James Brashaber
4 months ago
I always appreciate the professional approach they take and the thorough comprehensive review within their services.
I called Mr QUIK to clear my kitchen and bathroom drains. The technician was polite, professional, and informative...he even found a way for us to save some money, too! He cleaned as he worked, and even spritzed some air freshener in the bathroom! Wonderful job, Joshua! We will definitely recommend you to family and friends! Thank you!
We had a sump pump failure and the basement flooded. The plumber tech was very responsive in his diagnosis and quickly provided a quote, with suggestions. This was a little different, because all of the efforts were done while I was out of town, for my Anniversary, with the attendance and assistance of my neighbors. After setting up the technicians for an appointment, he also suggested a restoration company. He literally made this huge headache and worry be placed at ease. I would use Mister Quick again and recommend them to anyone.
Sharon Smith
8 months ago
I have been very satisfied with Mr. Quik. Have called them often and will continue to do so. The people that they have have been professional, courteous and respectable.
Meredith Weingart
5 months ago
Electrician Brandon was extremely knowledgeable and got everything back in working condition. Efficient and timely!
Marissa Garland
a year ago
I called Mr. Quick to get a quote on electrical and HVAC in our attic that we are converting into a 4th bedroom. I got on the phone and initially had a very pleasant experience with the person I was talking to. Then, I was notified of the $89 service fee for them to provide a quote, to which I responded I would need to talk to my partner because we are trying to compare prices from other contractors in the area as well, and other contractors have provided a quote free of charge (given this is easily a $7,500+ job). This is not to say we were not going to pay the service charge, my partner and I just keep an open line of communication when it comes to finances, and I did not want to make a decision without speaking with him.Once I stated I needed to speak with my partner first, the call immediately dropped... the representative clearly just hung up on me. They have all of my information on file, so if the call truly did drop, they could have easily called me back. This was a very disappointing experience; but at least it's an easy way to cross potential contractors off of our list!
Thomas “Tommie” Williams
a year ago
They were on time I was a little confused that they had to send a second tech. Out to finish work, the only thing I did appreciate is that I have a whole house humidifier and needed a filter replacement and filter was present and they didn’t replace it, a furnace check and tune up should/would include that. Other than that their service was excellent.
ABSOLUTELY AMAZING company! prompt courteous and while the news of having to very a new heater and ac suck the tech was understanding and provided us the best options and options that will best extend the life of our new unit! will definitely use them again!
Mr.Quik is expensive. I have no problem paying, but I had a few issues with the service. They installed a new water heater, but didn’t test it before leaving; so they had to come back the next day because it wasn’t working and then again later the same day because they moved the drain line to the washing machine and it flooded the laundry room.To their credit, they were fast and responsive about it. Their personnel is attentive. Good costumer service. I recommend them, but proceed with caution as these things happen.
Michael Jensen
a year ago
Really great, friendly, professional service from the initial phone call to the completion of the job. I had a really sticky situation the day before a huge holiday dinner. Eric, Chris and Zach saved the day so my wife had her new faucet and her kitchen back. The guys were awesome.
Gina Turentine
3 months ago
Michael, was very professional, explained to me what my problem was. And suggested products that I should use to prevent this from happening again!
We called to have our dryer vent inspected. Isiah and Brad were very polite, professional and performed the necessary inspection to access our needs. We were comfortable with findings and the price. We have made arrangements for the work to be performed.
Laura E. Mitchell
2 months ago
ALWAYS fast to respond, professional, courteous and just plain nice folks. I am a customer for life.
Mike Eikenberry
a year ago
Did a great job and was great about getting work done in one day. Had multiple needs and appreciated getting them all done in one day as I might have not gone ahead with repairs. Very polite and professional and thoughtful in his work.
Dean Kriskovich
3 months ago
Quinten did a great job. Hard working, knowledgeable and friendly.
Jeff McClane
3 months ago
The technician, Isiah, was very professional, polite, knowledgeable, and informative. My dogs loved him.
Isaiah fixed my system quickly and easily.
Heather Brodrick
a year ago
Brady Chalfin helped me tremendously with my Reno house. From his initial visit to work I had recently done, he has answered all my questions and helped me understand what was needed. I will always request him for my HVAC services
Chinhong Chang
a year ago
Caleb, the electrician from Mister Quik, helped us reconfigured some wiring in basement. He is very polite, professional and has done a good job in the entire process. He has good knowledge of his work and perform it well and efficiently. We are glad to engage Mister Quik for this project. Thank you Caleb and thank you Mister Quik!
christopher kuzma
a year ago
Professional, friendly and courteous. You can find less expensive services out there, but this company is worth every penny. They gave us top-notch service with excellent explanations. Some companies act as if they are doing you a favor by showing up... not this company. They practice a customer first mentality with integrity being high on their list. USE THEM!
Great service overall, they were quick to come out the same day we realized our HVAC system failed during a cold spell and were able to install our new system the next day! They immediately noticed issues with the original builder's installation, as well as issues other local HVAC vendors overlooked who have serviced the unit over the years.
Technician came to clean my vents, which is a complimentary service as a Shape member. Could tell he didn’t know what he was doing because he was on the phone with someone walking him through everything step by step the whole time. About an hour after he left, I went out. When I returned 4 hours later, my AC wasn’t working because it says a power wire isn’t connected. Called and they said “we might be able to send someone out tonight or first thing in the morning.” This is not the first time I have had issues immediately following technician visits.
Justo Moreno
5 months ago
We could not perform service as it was a frozen pipe that apoears corrected by the time the tech arrived however he was very serviceable
Michael Rayman
a year ago
I would leave 5 star for the tech that came out. He was on time, professional and explained what would be done. The poor review was on the price for service. When I got the quote for 3 lights to be replaced and have 2 ceiling fans wired and hung. The quote was for over 2,100 dollars. Only the fans needed wired with attic access and only 8 foot ceilings. 2100 dollars for that little bit of work. I got a quote from another licensed and insured and bonded electrician and he is going to do the same work for 875 dollars. I will go with a company that does not need price gouge their customers.
Mary Rinehart
2 years ago
Austin should be on tv as the spokesperson for Mr Quik. I don’t even know where to start! He was polite, informative, honest, friendly and beyond competent. I told him to talk to me like he would his Mother! He is such an asset to the company. I felt very good about my new AC and furnace purchase. Austin is the real deal!! SO happy I called Mr Quik! Service was beyond my expectations’
dawn mccrackin
2 years ago
Called during Holiday and weekend and they made it happen one flat charge. Dispatcher was very professional and caring and truly concerned about how to help me. The Technician was clean, caring and very professional. No mater how many questions I asked he was very patient and explained everything he was going to do and as he did it. I will use them for all services that relates to this business.Truly lived up to your name today. Brett you are AWESOME.
BJ Delagrange
10 months ago
Great scheduler. Technician was professional quick and helpful. Prices are crazy high and the truck left oil and fluid stains on my driveway.
Deborah Callaway
6 months ago
New water heater installed 4 months ago and had no hot water day of service call. Turns out the circuit beaker on the water heater had shut off.
Isaac Fullenkamp
2 months ago
Isiah has been great. I would highly recommend them!
Janelle Nickelson
a year ago
We noticed water leaking through our laminate flooring in the downstairs bathroom so called Mister Quik for a consultation. Samantha came out within just a few hours and took a look at what was going on. She immediately got on her hands and knees to try and identify the situation! She was very knowledgeable and walked through exactly what she was doing (with the black light, the moisture detector, etc.) and explained things she was observing clearly so we could understand what was most likely causing the issue. She provided potential solutions and ideas for what we could do moving forward. We feel like we are in good hands with Sam! We also committed to the annual membership because we felt it was necessary to have access to Mister Quik’s routine services and perks for members throughout the year.
Had a wonderful experience with Mr Quik. Our heat had gone out and they were quick to be there. The technician, Blake, was very courteous and thorough - even to the point of spending several hours making sure he tracked down any remaining potential shorts that might cause future outages. Very grateful to him and the entire Mister Quik team. Highly recommended - and ask for Blake!Update: had another outage today. Ended up being a bad capacitor. Isaiah Smith was quick, thorough, and overall just wonderful. Highly recommend!
Jake was awesome will ask for him if needed again on time and did an awesome job
Kelly Hoffman
2 years ago
We had a great experience with hiring an electrician. Our technicians name was Brandon and he was on time and professional. The pricing was reasonable and the work was done quickly. We were happy that he was quickly able to replace our light fixture and also added a surge protector to the house. Would recommend using them again.
Janeen Butler
2 years ago
After going through a nightmare with my Home Warranty not sending an efficient plumber to actually look into the problem, I reached out to Mr. Quik late last night and they immediately were able to dispatch a technician by the next morning. My technician, Edgar, was extremely knowledgeable and helped me understand each step of the process and cleared the issue within an hour. He was professional, efficient, and an overall great person. I would highly recommend them in the future.
Waylon Orndorff
a year ago
The serviceman was professional got right to work and had great respect for property. Would not give up on stubborn clog in main sewer line. Took just under 45 minutes to get it done. Fee for service was very fair and reasonable. Also had a 1 year 1 visit warranty on work.
Very professional, timely and their technicians are very knowledgeable and articulate
Myrine Callahan - 5P1SBA
a year ago
MQ charged me $257 to clear a drain that I was quoted at $99 on, I was told the $99 applied only if the tech had reasonable access to the drain, I'm not sure how much more reasonable the access could have been considering the toilet and restroom door were both removed prior to the techs arrival. Fast forward 30 days later, I try to cash in on my 1 year warranty and am informed that they will return for a one time ONLY revisit, any add'l visits would be an add'l chanrge. When asked where does it state on my written contract the one time revisit, no one could tell me where to find it. I'm eventually told the tech should have written it in when he completed/performed the initial service. Here we are 3 days later and I'm still waiting for my drain to be cleared due to poor communication on MQ part. They also tried to charge me $425.00 to remove a toilet for my rework based on IF they break it. When questioned if they don't break it, will my $425 be refunded, I was told no, which means essentially they would pocket the funds or replace my toilet with my own money. I also requested that they NOT send me the same service tech I had initially and they did so anyway. Guess it's a good thing I wasn't some deranged customer who was so irate and upset with their lack of service and took my frustration out on the tech physically. I'm not sure how it is they've stayed in business for as long as they have with the scam they pull on their customers.
Drainage issue was fixed quickly and professionally. Arrived ahead of my scheduled time.
Amy Harrison
2 months ago
Brent was extremely professional and friendly. Serviced our furnace and a/c and made sound recommendations for us. I appreciate his integrity and transparency. Thanks!!
Bill Gool was an amazing person. He made us feel very comfortable in explaining what and why he was doing whatever he was doing. He made it an easy day of someone working in and out of your home. We laughed a lot and he fixed things we didn't even know were a problem. A VERY HONEST PERSON!! Will request him everytime.
I’m a Realtor and property investor and property manager and have managed hundreds of properties in Indianapolis and surrounding areas. This is by far the worst mechanical company in the Indianapolis area that I’ve dealt with and I’ve dealt with them all. I feel like it’s my responsibility to save others from the experiences I’ve had with them. Here’s my latest experience with them: I had an hvac tech at one of rental properties yesterday for the condensate pump that was leaking. Just after the tech leaves the AC won’t turn on even though it’s been working perfectly all summer. So I call them back out today. Bill calls me and says he has to replace the entire system or nothing. I explain to him that I don’t want to do that and he hangs up on me in mid sentence of me explaining why I don’t want to replace the system as it was working fine and tells me to use a different company. My tenant then sees Bill put the wire back on the capacitor so it appears that the tech yesterday disconnected the capacitor so that’s why it wouldn’t work. Don’t waste your time calling them. They are quick but that is all they are. They will charge you at least double what any other company will charge (I know this by experience). They will tell you every time that your system needs replaced and won’t repair anything unless they replace it even when the system was working perfectly and just needed a condensate pump and then they will tell you that unless they replace the entire system they will leave and won’t help you. This just happened and this type of thing has happened every time I have used them. I only used them because they could get there quicker than the other guys but it’s not worth it. It doesn’t matter what the issue is you can guarantee that the entire system needs replaced according to them. They are dishonest, price gouging, and have terrible customer service. I’ve been a Realtor and property manager for 15 years in multiple big cities including Los Angeles and Indianapolis and this has to be the worst mechanical company I’ve ever dealt with. They use all your extra (price gouged) money on the catchy radio commercials but don’t be fooled by them. If you want honesty, integrity, and good customer service use someone else. Latest update:
Donna Carr Roberts
a year ago
We had a very difficult problem with our outdoor lighting and Water feature wiring. It took a few visits but Caleb and the guys were persistent and pinpointed the causes. I am confident that the solutions solved our problem. Kudos!!
Fire Ghosts SSO
7 months ago
Bill Goul is an absolute professional in knowledge, care of our system, professional behavior and everything else you'd want in someone coming into your home to advise on the most important system there.
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