Best Tankless Water Heater Installation in Indianapolis IN

We had a technician out to diagnose why our heater wasn't turning on. Although he did diagnose the problem correctly, he immediately jumped to recommending that we replace the whole system. Our HVAC system is only 8 years old. Turns out we could order the parts ourselves (even the ones that didn't need to be replaced, but just maybe should be considered in the near future) for just under $300 and was easily replaced without help. He quoted us $3700 for the whole system replaced and almost $900 to replace something that we replaced for under $200 alone. From the minute he sat down with us I could tell he was trying to sell us on replacing everything without any true cause. He also only showed my husband all of the information when we all sat down at the table when I was the one that made the call and who has the knowledge about the system. That was fairly offensive. I'm grateful I had the knowledge to know that this was completely unnecessary recommendations aimed to either replace our system or get us to sign up for a maintenance membership. Many other people might just assume he was being cautious and waste a lot of money. I called because of the great reviews of this company. I'm thoroughly surprised by our bad experience. Please think before you choose to replace a whole system just because it's getting up there in years. When most systems last 15-20 years, don't try to sell that at 8. Get a second opinion from someone who is willing to make the fix and who doesn't charge almost $600 for labor charges for something that took 15 minutes and 4 screws to fix.

The office staff is wonderful and they were extremely timely. He did diagnose the problem correctly. That is why I gave 3 stars and not 1.

As long as I'm in Indy, these will be my go to guys for anything water related. They installed a water heater, faucet and drain in 1 day. Quality service with honest feedback. Danny and Dominick are straight forward and don't try to sell you things or services you don't need. Their professionalism is incomparable. You can tell they really care about their customers and their homes which is refreshing. I am so glad I called Indy Water Heater and Softener first!

Jonathan and Zane went above and beyond. They were friendly and professional. Main drain was blocked causing a mess in the basement. They got it cleaned quickly and got the water flowing.

They were courteous and diagnosed and put a new water heater in all in 4 hours. Cleaned up after themselves very well…will use again. Very pleased!

We have a great experience with plumbing doctors every time! They replaced our hot water heater and were able to discern why we were having to replace it more often than the typical lifespan. We corrected the problem and things have been working perfectly the last couple of years. They are reasonable with pricing and friendly. Highly recommend!

We had the pleasure of working with Sam of P&K on a stubborn plumbing issue. Sam was punctual, professional and courteous and quickly identified and resolved the issue. We will be using P&K again for our family's plumbing needs and highly recommend them.

Larry’s team stepped up and squeezed us in on an already packed schedule to assist my family. I highly recommend their services especially with urgent matters.

Had this business quote replacement of AC and furnace- their quote was more than double the competition- $9000 vs $4000 by a couple reputable other companies. Yikes! I shop around when I am spending this much money. They clearly depend on customer ignorance.

Dillon was very helpful. He answered all my questions and explained them to me in ways I could understand. He also gave me options and explained the options to me.

We hired Jason to reseat the toilet to our new Master Bathroom floor and replace a shower control valve in the wall. He was on time, explained what he was going to do and the time required, professional, creative in resolving a minor issue from the manufacturer and price competitively.

We would highly recommend to anyone!

I really liked working with Winters Plumbing today. Donnie was very friendly. He assessed my situation and offered options and we decided on a solution. Winters got me scheduled quickly and were on time and efficient.

We had another company install a tankless water heater about 6 weeks earlier. It was working great. The Saturday before Easter, there was no hot water and when we looked at the unit itself, it had no power. We checked breakers, oulet, etc. and everything was showing good. I started calling around different companies who advertised 24/7 service but yet none of them had anyone on-call for the entire weekend. They told me that the 24/7 just meant that they answered the phone 24/7. Uh huh!! They all wanted to come first thing on Monday and I told each of them NO! I finally reached Gary at Mr. Waterheater and they do actually have an on-call 24/7. Gary was great and had Josh set up to come out which he was there inside of 2 hours after my call. After taking his time and checking everything out, he put his hand behind the on-off switch inside the panel and it flickered. Long story short, the factory had not installed one of the wires all the way and it came loose. Great job by all!! Would absolutely use them again without question. They couldn't be any nicer and they were extermely thorough and competent.

We were experiencing very high energy bills during the winter months. Our house has a heat pump and since this was my first experience with a heat pump I thought the high bills might be due to that system not being efficient. I called North Comfort to come out and look at our furnace to see if they could figure out why our system wasn't running efficiently. Found out that the new thermostat I installed last winter was not hooked up correctly so it was only using the aux heat source. The tech rewired the thermostat and now the heat pump is working. Northern was great. They were able to send someone out the same day I called. The tech was great and explained what he had to do and then checked to make sure everything was running. I would highly recommend Northern Comfort.

David Hut was awesome as usual. He is always dependable, friendly, and knowledgeable. He's been taking care of my unit for years, and I really appreciate the fact that I can request David since he knows the history and does a great job. This time there was actually a mixup with scheduling and he was scheduled to come to my home to do my maintenance check after his normal work hours. He came anyway even though it was after his scheduled workday. He went above and beyond to get the job done. Thanks again for great work, David!

On time, professional. In and out in 90 minutes! Great job!

Zach was very professional, efficient and thorough with his work. He helped with a couple other items not in the original plan after pointing out potential problems from others workmanship. I’d trust him w anything . Quality small businessman. Support him

Scheduled to come from 9am-4pm, no call, no show. I called and they were rude. Do not recommend. I only had an appointment with this company because they are the service provider for HSA home warranty. Never use them.