Best Underground Water in Atlanta GA

Jacob was very professional and resourceful as well as patient. I'll definitely recommend this company.

This is a great family-owned business.I love working with companies like this. When you own the company, every client transaction is personal because all you have to sell is your reputation. Cy (who has been with them 18 years - a very good sign) came out earlier than his appointed time. He was a very likable guy and diagnosed the problem quickly. He made the repair and left the site clean and tidy. I asked questions about 2 other small problems and he gave me great advice. The price was very reasonable (probably because I did not have to pay for billboard advertising). These are great people!

Kalib came in within the exact time that the company had scheduled him for - when does that ever happen!!?? He was on time, courteous, explained the billing and pricing to me and then explained the issue with the toilet. He was quick, communicative, & easy to work with! I couldn't recommend this company and Kalib more!!!!

We had a toilet at our office that randomly began spewing water from underneath, and I was referred to Panther Plumbing. They sent Matt McCoy on site to determine the issue, and in no time at all, he was able to identify and rectify the problem, and get us back in working order. Professional, excellent customer service, and he also offered a few tips to help prevent future issues with our system. Thanks for the efficient and cost friendly service, highly recommend!

I had originally given them 4 stars with the comment, Far too expensive, given the amount of time it took.

The next morning, I received a call from (I presume) the owner, and after a very viable discussion about why I gave the review I gave, we came to an amicable conclusion! It spoke volumes to me that the call was not to bully me into revising/upgrading my review based on my experience, but was a candid conversation where each side got to express themselves so we could reach an optimum outcome.

Professional services were provided from start to finish. It's always difficult to find a service provider who is trustworthy. The gentlemen who came to our home was extremely polite, treated my home like it was his. He explained everything that was happening in terms that I could easily understand and laid out my options. At the end of the day he cleaned up the mess and while I'm never happy to pay a bill, I'm glad that I chose the right people to resolve my issue. I can't say enough good things about these guys. They actually care...

We had Keith Forrester come do an inspection in our home and learned SO much! Wish we had done this prior to closing on our home. He came out last week and fixed some critical things, installed a new water heater/thermal expansion tank, and replaced all our toilets. Very reasonable quotes, professional, and did a great job in our home. Highly recommend if you need any plumbing work or even for a general inspection so you can better protect your home and anticipate what work may need to be done now/in the future.

These guys are great! They called and told me when they were arriving (not to the exact second, but he narrowed it down to an hour- which is far better than the phone and cable company!) ; they quickly identified the problem. And, they fixed it. I highly recommend BETTER PLUMBING SERVICES. You will NOT be disappointed in service, quality of workmanship or cost. Five stars, for sure!!

Leslie worked diligently to solve our Kohler Sentra connection issue. No luck today. Coming back with a replacement unit in a few days.

They were running behind and never told me.