Description
We want to be the local plumber you are excited to tell your friends about! We're proud to be Atlanta's reliable, customer-centric neighborhood plumber. We're passionate about two things: honest, effective plumbing solutions and the people we serve. We know that experiencing plumbing problems in your home can be overwhelming, and it might feel daunting to find a plumber you trust. That's why we are your timely, professional plumber and we take care of your home as though it was our own. True Plumbing has built a customer base of over 7,000 satisfied Atlanta households exclusively through word-of-mouth referrals and repeat business, and we hope you'll give us the opportunity to show you just why our customers are so loyal.
SERVICES
Faucet installation, Faucet repair, Plumbing leak detection, Plumbing pipe repair, Shower installation, Toilet installation, Toilet repair, Water heater installation, Drain cleaning, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak repair, Sewer cleaning, Sewer repair, Shower repair, Sump pump installation, Sump pump repair, Water heater repair, Water tank installation, Water tank repair, Sewer Repair/Replacement, Diagnostics For Leaks, Gas Line Repair Diagnostics, Household Plumbing Needs, Sewage Ejection Pump Replacement, Replace Water Heater, Replace Pressure Regulator Valve, Drain Replacement, Plumbing Needs, Home Services, Household Plumbing, Natural Gas Line Repair, Our Plumbing Services, Plumbing For Kitchen And Bathroom Remodels, Services Employment, Valve Repair And Replacement, Waterline Replacement, Gas Line Repair And Installation, Household Plumbing Services, Repair & Maintenance, Residential And Commercial Plumbing Services, Water Filtration, Water Meter, Drain Lines, Emergency Repairs, Gas Lines To Appliances, Gas Systems, High Water Pressure, Hot Water, Main Water Line, Plumbing Inspection, Plumbing Issues, Plumbing Problems, Water Filtration Systems, Clean Water, Drain Pipes, Drain Repairs And Replacements, Filtration Systems, Leaking Water, New Gas Lines, Pressure Reducing Valve, Underground Drilling, Water Pressure, Gas Or Electric, Your Pipes, Your Plumbing, Bidet Installation, Clogged Drains, Flood Prevention Systems, Plumbing Technician, Tankless Water Heaters, Water Pressure Issues, Atlanta Plumbing Service, Faucet Repair And Installation, Garbage Disposal Leaks, New Faucet, Plumbing Repairs, Plumbing Service Areas, Plumbing Solutions, Sewer And Drain Cleaning And Repair, Sewer Backup, Sewer Camera Inspection, Sewer Line Repair, Sewer Line Replacement, Tank Water Heaters, Tankless Heaters, Toilet Repair, Waste Disposal, Water Heater Installation, Water Heater Repair And Replacement, Jetting, Clean Out Installation,
Reviews
Wallace Cannon
a year ago
Benny Meadows
3 years ago
I have used True Plumbing for several different issues. Each time they were quick to respond, provided quality work, and were extremely professional. I will not use any other plumber.
Thomas Stover
9 months ago
Water heater was going out and had them replace it with a tankless. Very easy to deal with, professional and knocked it out faster than expected. I would use them again.
Yesterday marked the 4th time we've had True Plumbing out to our house. Yesterday also marked the 4th time we've been completely impressed by the professionalism, friendliness, cost, and timeliness of their service.
Mike Prescher was our plumber this go around and he was able to diagnose a leak in our toilet flange, fix a slow faucet in our guest bathroom, and helped our water pressure increase in our master bathroom. Honestly, I didn't expect to fix all of the stuff that we did, but with the price they quoted me, it was a no-brainer; I learned some stuff along the way as well.
That said, we've also had Matt Craven out to our house multiple times for different issues and just like the experience with Mike, it was amazing. He was friendly, fixed our problems, and didn't push things on us we didn't need.
Luckily, due to their help I think we're out of the woods with plumbing needs (*knock on wood*). That said, because of all of these experiences between Mike and Matt, we're not going to be using any other plumbing company for the foreseeable future if/when issues to pop up.
TL;DR: Go with True Plumbing and if you can get Mike Prescher or Matt Craven out to your house, it'll be a great experience.
Chase Gonzalez
3 months ago
I had a great experience with Joe from True Plumbing. I had a leak in my outdoor water line which was fixed promptly. I was given multiple options at different price points and after the job was finished I asked Joe to take a look at a few others areas of my basement that I was concerned about and he gladly took the time to explain everything to me and what it would cost to fix. He wasn’t in a rush to get out and I really appreciated his positive attitude and customer service. I would absolutely recommend True Plumbing!
Walter Saunders
a year ago
The service was great. We had a supply line leak and they were able to get here quickly and take care of it. Can’t recommend enough.
True Plumbing was able to fit me in due to a cancellation. I needed a shut off valve for a new refrigerator. Adam Christman the Plumber, not only installed the new valve but also new connectors for the water supply to the refrigerator. It took several trips for him from the crawlspace to the refrigerator. Adam did an excellent job and I would highly recommend him to anyone needing a plumber. I know I will request him if I ever need his service!
Christopher Smith
a year ago
Paul and the Tru team were very helpful. On short notice they were able to get us added to the schedule and provided a very thorough breakdown of the issues we had and several options for repairing. I would highly recommend Tru Plumbing to everyone who has either emergency or routine work needed on their property.
True Plumbing is everything you would want to have as a professional plumbing company for your home. Kyle Trotman was able to help us identify a problem with the water pressure that we didn’t know we had and also moved our cut off valve to a perfect location. I will recommend this company to friends and neighbors and will exclusively use their services for future plumbing needs.
nadine duhaney
4 months ago
They are always print to Deliver a great service .
David Mesnick
4 years ago
I set up an appointment, they didn’t come within the time range, and then they called to cancel the appointment after we had moved our schedule around. Unreliable. Just don’t use them.
Ryan continues to employ really good people who are a pleasure to work with.
Sondra Boone
10 months ago
Awesome team. Very knowledgeable plumbers.
Shamorita Islam
15 hours ago
As a retired engineer in GA, I have to say I love their work. I am the owner of Deck Pro. Zip Code: 30328, 30344, & Dacula. Tell them...Sean Broderick sent ya. And then call my office and ask for Miss Margaret. She is the CEO. Xoxo
Rachael Waddell
8 months ago
Adam Christman came and changed out our hot water heater. He did an excellent job and was so very professional! I highly recommend!
Ruth “Ruthie” M
2 years ago
Service was excellent; timely, courteous, patient....truly exceptional. I've got their number for ANY future plumbing needs. Thank you very much!!
Daniela Diefenbach
8 months ago
Very professional and thorough and quick to find issue.
Incredible service all around. They worked with multiple people, our realtor, my wife, and had a seamless experience when we booked them for a huge sewer line replacement. They responded immediately, came out for a huge job within a week, excavator and all, and did everything in less than a day.
Matt was fantastic on site walking me through the process every step of the way and I knew exactly what was going to happen. Would highly recommend.
True Plumbing was able to work me in on the same day after a holiday weekend. Matt was great to work with. He explained to me everything he was doing and needed to do. He was meticulous in eliminating possible sources of the leak, and providing me with alternatives of moving forward. He also proactively asked if I had further questions. I would highly recommend this company.
Victoria Ramey
2 years ago
Excellent! Paul came over and gave me the estimate while he was here on that day. Adam installed my hot water heater two days later.. I was very impressed. He was very professional and did a great job. I highly recommend this company.
I've got nothing but positive things to say about my experience with True Plumbing. They were on time, were very personable and friendly, and fixed a laundry list of items I've been meaning to have done for some time. Matt had answers to all my questions and he and the other guy did amazing work. I'm keeping a card so I can recommend them to friends as needed.
Richelle Weinstock
a year ago
Overflow tank needed replacing and the date was written on the tank, itself (or else I would have never known) by Mike P. Not only was the service performed as requested, he called to ask if he could come EARLY!! Top notch!
Sarah Townsend
9 months ago
Adam also installed a recirculating pump. He was very professional and knowledgeable in helping solve a problem that he diid not know existed until he arrived. Will definitely call him again for any plumbing issues
Great experience, highly recommend them!!
Vinelle Dailey-Powell
3 weeks ago
Cody was very knowlegeable and informative. He does the best job one can ever get. He reviews, informs and take care of evwry problem seen. I am suler pleased with the job that he had done.
Brian Osterloh
a year ago
Never met a more professional and honest plumbing company like True Plumbing. From the office to the field, very consultative and truly care about their clients. Very fair with pricing and prompt with service. Will be using them again in the future.
Vivian Leacock
9 months ago
The young man was very professional.
True Plumbing was easy to work with, and did exactly what I asked on time and completely. Prices are very competitive. Good with high-end plumbing fixtures. True Plumbing is my new go-to plumber. Highly recommended.
I've used True Plumbing three times now, and they were on time, professional, and did an excellent job each time. The pricing was lower than other plumbers I've used in the past. 10/10 would recommend.
Julie Porter
3 months ago
True Plumbing has been my preferred plumber for years. I recommend them to all of my real estate clients. Fantastic service!
Barbara Turner
a year ago
Ashley Grannum
6 months ago
True Plumbing is so responsive and detailed! Highly recommend!
Graham Krieger
a year ago
Ask for Mike Prescher! Mike has become my go to for any plumbing needs. He takes pride in his work and it shows. He has exceeded expectations on every aspect of service; his work is clean professional and well thought out, he goes above and beyond to make sure you understand the work relating to both the functional and code related elements. His inspections are thorough, providing great advice on prioritization. He follows up to check on the work and make sure there are no remaining concerns.
Excellent service and professional. Adam was very knowledgeable about what we needed and he was very patient and understanding. We definitely will have him back out to do more proactive maintenance. Very happy with everything he did for us.
Everything broke on a Sunday evening. The toilet wouldn't stop running, the cut off valve didn't work, then the house started rattling off the foundation when the water ran anywhere in the house. We had to cut off the water to the whole house. I was so stressed. We contacted 4 different plumbers on Monday morning, and True Plumbing was the first to respond. EVERYONE we spoke to: Brittany who answered the phone and took our info, Paul who texted us back quickly, Kim who called us to schedule the appointment and, when she heard our situation, got us an earlier visit, and Gary, the wonderful young man who came to the house...all of them were so kind and helpful and patient and responsive. When Gary arrived, right on time, he listened patiently, told us exactly what the problem was, gave an estimate, fixed it super fast, and also pointed out some other areas of concern, gave an estimate for those, and also completed those very quickly. He made sure to put covers over his shoes so he wouldn't track anything in the house, he pointed out some features of our plumbing set up that would have helped us out if we had realized it sooner (we are armed with it now!) And, their work is guaranteed.
We had never used True Plumbing before, but saw the recommendations from neighbors on NextDoor. We were thrilled with their great service, and will definitely use them again!
Donna Armstrong
a year ago
Mike did a fantastic job and really seemed to care about doing a great job. Very professional, knowledgeable, and took the time to explain things to me. Also helped problem solve a few issues with suggestions and True Plumbing will be returning next week to do more work and probably install an electric water heater. I just purchased the house and found out the gas water heater was not up to code - too tall to have it vented to code. Great experience always.
James Castaldi
8 months ago
Cameron Schriner
3 years ago
Your search for a reliable plumber is done! Wow... I've never experienced such nice people, and such honest work, until now. If I could find a mechanic with the same integrity my service connections life would be complete.
Michael Pierce
9 months ago
I had a very complicated job...an 80-year-old house with a tiny crawl space. Three other plumbing contractors came out and turned down the job. These guys came out and worked the entire day until they solved the problem...and even stayed late on a Friday night making sure my list of to-do's was completed. One of them spent 4-5 hours in the crawl space with not a single moan or groan. I tell you, I will NEVER use anyone else for my plumbing. They were fabulous!
We had some significant plumbing issues and found True Plumbing to have top notch service. They were quick to respond, friendly, patient with my questions and provided quality work. I will definitely call them for any future needs and recommend them to others.
Love you guys! Thank you!
Roslyn Metchis
a year ago
Excellent explanations and service. Cleaned up everything.
Uladzimir Zaranok
4 weeks ago
Place where you can buy everything for plumbing and HVAC systems with affordable prices.
Maksim Ososkalo
a year ago
True Plumbing recently unclogged my kitchen sink, and the service was outstanding. Ryan, the owner, was on time, professional, and knowledgeable, and their whole team was very responsive and amazing. I'll definitely hire them again!
Max was excellent. Very thorough and identified the source of both leaks. Fixed them both and managed to save the shower handle which saved me $$$.
Will Weresch
7 months ago
Found clog in sanitary discharge piping and cleared it.
David Maxwell
9 months ago
Larry Jenkins
7 months ago
Sean was extremely thorough and took his time to explain everything to me. He also checked my current plumbing beyond what I was requesting to ensure there were no other issues. I will definitely use them again.
Mindi Ashburn
5 months ago
I need more stars!!! Five is not enough to truly represent my experience with True Plumbing. Matt was fantastic!
Peter Chronis
5 months ago
Unbelievably professional…trustworthy and tidy!
On time, on budget, cleaned up and we're very professional. 10 out of 10. Living or new tankless water.
Meredith O'Connor
20 hours ago
Sean and his partner were excellent at explaining the scope of the work being performed. They made sure I understood why all work was required and completed the work efficiently and professionally. I would recommend him to anyone seeking plumbing work in their home.
True Plumbing is amazing! They have done all size repairs for us and there pricing is honest and fair! They are prompt and courteous from when you first call in to book to the technician that comes to the house! We have had Adam Christmas a few times and he is just amazing!
It’s hard to find great people to do work in your house - especially plumbing - and True Plumbing has never let us down!!!
Michael Friedman
8 months ago
Athena Pearson
a year ago
Scott Thompson
a week ago
Hired True Plumbing to install a new toilet drain and move some water lines in my half bathroom due to an old toilet leaking and rotting through the floor. My experience working with True Plumbing has been great every step of the way. They've been great to work with and very responsive. They were able to get the drain fixed quickly so that I can get other trades in to fix my floor. Max Ososkalo performed all of the repairs and did a great job. He was very professional and efficient in his work. I definitely recommend True Plumbing and will call them first the next time I need a plumber.
KATHERINE BROWN
8 months ago
My garbage disposal went out and my kitchen sink drain clogged on Thanksgiving Day while I was preparing dinner. My plumber of thirty+ years has retired, so the next day I was searching frantically for a plumber because all the pots and pans and dishes from the night before were still sitting, unwashed, on my kitchen counter.
I was referred to True Plumbing by another company who (along with all the others I’d called) wasn’t able to send anyone out until the following week. True Plumbing sent a technician (Max) out within an hour or so after I called.
Max installed the new garbage disposal, but wasn’t able to completely clear the drain. My house was built in the 1960s and the clog was in the cast iron pipe in the wall. He did tell me how they could rectify the problem by installing a separate drain pipe. He said he’d have Kim, their dispatcher, call me. She did, and I scheduled an appointment for the following Wednesday, giving me time to try using an enzyme drain cleaner to clear the clog. It didn’t work.
The following Wednesday, Max came back and did the work, bypassing the clog in the cast iron pipe in the wall, which saved me a lot of money because he didn’t have to tear out the wall or risk destroying the old cast iron pipe. On both occasions, he was right on time, professional, knowledgeable, answered all my questions, and left everything spotless when he was finished. He even thought to turn out the lights in the basement when he left…something no other workman has ever done in the thirty-some-odd years I’ve lived in this house. Kudos, Max! 😊
Kim, the dispatcher, is also professional, friendly and knowledgeable. She wasn’t able to answer a question I had, but she had their field supervisor, Billy, call me back (which he did right away), and he was able to explain to me exactly what was going to be done.
I also appreciated not only their very reasonable prices for both visits, but the fact that Max was able to tell me what the total was going to be for both visits when he came the first time. It was nice to know up front how much it would cost without having to wait until the job was completed so the worker could see how many hours it had taken him/her.
Great company. I’m happy I have a plumber again, and I heartily recommend them.
ANNE ERLICHT
6 months ago
Sean was a truly professional tech. He explained in detail what parts I needed for my new water heater and why I needed them. He worked diligently to insure everything was installed perfectly. He was assisted by Cody who was also quite professional and friendly. TRUE PLUMBING IS THE ONLY PLUMBING SERVICE I WILL USE FROM NOW ON. THANK YOU ALL @ TRUE PLUMBING.
Benjamin Brown
a year ago
Patrick and Lauren Caldwell
7 months ago
Mike was extremely professional and very helpful. He ensured he explained each step of the process he was very helpful and went over and beyond to ensure my plumbing needs were met. Thanks a lot Mike!
We had three different issues that came up all at the same time and we called True Plumbing based a a great experience we had last year. Sean Nelson arrived on time and was great to work with. The needs we had, including a small gas leak, a leaky pipe and work with an old shower cartridge required quite a bit of creativity. Sean kept us informed all the way through his work, including updating his estimate(sometimes it was even a reduction in cost!), finished in a very reasonable amount of time and all work was completed with high quality. The icing on the cake was the the cost was VERY reasonable! If you’re looking for responsive, quality plumbers, look no further than True Plumbing!
Cody was awesome thank you
Steven Suchik
8 months ago
Sean is professional, helped me in understanding the issue and went above and beyond in fixing the issue.
Had a leaking pipe and Broderick did and excellent job in a timely manner taking care of it! This is the second time I’ve used this company and both times the technicians were honest and knowledgeable. Thank you Broderick and True Plumbing!
Mike did an absolutely wonderful job. He showed us the problem, gave us a very fair quote and completed the work. He cleaned up after and made sure everything was working. It was a great experience to work with Mike at True Plumbing.
Larrie Kontz
9 months ago
We have used True Plumbing several times for various plumbing issues and found them to be professional, reasonable and courteous. We highly recommend them!
Susie Griffin
4 months ago
My service guy Joe was amazing and did a wonder job. Highly recommend them.
Jennifer Barnaby
a year ago
Adam worked me into the schedule (late on a Friday afternoon), and saved the day!! Super nice guy!
Gopi Krishna
6 months ago
Mike was professional, friendly and helped us out. We have a basement bar and it needed a special pump to get the water pushed up to the sewer system. He recommended the right pump, noted where he wants the electric socket and installed it. He also helped us upgrade our water filtration system in the house. He guaranteed his repair and was prompt when I called about questions. I would use True Plumbing for all our plumbing needs!
donna thompson
4 years ago
We heard water rushing behind our bathroom wall and True Plumbing's plumbers, Gary and David, diagnosed and fixed the problem in short order, without having to break any tile. They were prompt, friendly, and professional. I highly recommend True Plumbing!
Don Harte Jr.
8 months ago
Called True plumbing at 7:30am with leaking water heater. Got a call back from Paul within approximately 10-15mins.
And he said a crew would be out between 10am -2pm and call me on their way.
By 10-10:15am Joe called me and said they were finishing another job and were on their way. They showed up by 10:30am and were very thorough. They went to their shop and picked up the parts and wet back within the hour. They replaced 2 water heaters and all associated shut off valves They worked hard and stayed late to make sure that everything was perfect. They were very courteous, professional, super clean and careful.
I would highly recommend them for plumbing services and they will be my first call for future plumbing service!
Rhonda Tyrrel
6 months ago
Richard Nyberg Jr
4 months ago
Pneumatic piping and utility station installation.
Find source of leak in my bathroom.
Pratap Mukharji
2 months ago
Great service and knowledgeable techs!
Matt the plumber was efficient, knowledgeable, and professional. Made scoping the sewer line as easy and painless as possible.
Angela Boardman
a year ago
Professional service and quality work from start to finish
True Plumbing is the only plumbing company I will use from now on. They are honest, knowledgeable and professional and don’t try to upcharge you or fix things that don’t need fixing just to make money. I first starting working with True Plumbing 12 years ago when it was just Ryan and maybe one or two other plumbers. Their business has grown tremendously since then and with good reason. Now Gary is my primary plumber and despite the fact that he literally looks like he’s 15 years old, he knows his stuff!! I’m very grateful that Ryan and I crossed paths years ago. So happy that they’ve grown and are servicing our community with integrity still! Thank you so much for everything you do!!
Excellent work. Easy to setup appointment with Stephanie. Cody did great work, made me aware of issues, present all solutions without pressure
Very happy. Great experience with True Plumbing. Staff is friendly, helpful and knowledgeable. Wonderful customer service. Water heater went out, flooded basement, gave me anxiety. They calmed me down and made the replacement efficiently with no issues. I trusted them in my home and they excelled. Feels great to know I have a quality plumber I can lean on for help! I will be posting this/recommending True Plumbing on Nextdoor as well.
Gary Yu was very professional and knowledgeable. He found out the source if water leak fast and was able to resolve the issue quick. Thank you so much!
Joe is the man, he was very responsive, right on time, very professional, nice guy, and got the job done quickly at a price cheaper than quoted by other similar plumbers. Would 100% recommend using Joe!
Vanessa Henley
3 months ago
Gary was the technician for our service. He arrived early and was extremely helpful. He diagnosed the problem and due to the cost of the part, I decided to go with a new toilet. I asked him if he could provide today and he said yes. He told me he would come back in an hour and it would two hours to install. I give him an A++ overall on everything. Additionally, he was very pleasant to deal with.
We had a plumbing emergency on a Saturday and the owner of the company Ryan came out to make sure our issues was taken care of before our window of service ended. I am a consistent user of True Plumbing, they are my go to any time I need a plumbing job done. They are incredibly professional, caring and knowledgeable and every job has been done quickly, affordably and very well done. I highly recommend True Plumbing, the entire team is great.
They gave us an excellent service on Sunday with a full explanation of the issue. Highly recommend
Finding a reliable plumber is like finding a purple unicorn but after getting ghosted by at least a half dozen plumbers in my quest to get a somewhat non-standard plumbing issue resolved, I'm happy to say I've found a purple unicorn in True Plumbing! Matt and his assistant Kyle were utmost professionals in every respect. Is True Plumbing more expensive than the shady plumbers that will give you an estimate and then ghost you? Oh yes, they are, by orders of magnitude but they will also get the job done as promised, arrive on time and and complete the work impeccably, in fact, above expectations. (Matt solved an issue with water pressure in my 100 year old historical home that I thought I just had to live with.) I wouldn't hesitate to use them again.
Michael Martin
a year ago
Sarah Caudle
3 months ago
We needed to have our gas line moved and after meeting with several different companies, we were already so impressed with True Plumbing! They not only gave us a very reasonable quote, but they gave us the best solution to truly fix our problem so that we wouldn't have to worry about it again in the future. They really care and go above and beyond to do their job. They are professional, timely, and do a great job! We highly recommend True Plumbing!
I have used Mike Prescher several times and would absolutely recommend him and this company. He has done work for me personally, and I have recommended him to my real estate clients. We have always received a quick response, and the work has been completed in a timely manner, with the utmost professionalism. It has also been done right the first time; we have never had to call him back to fix the same issue. As a professional real estate agent, I never recommend anyone that I don't have complete confidence in, and I never hestitate to recommend Mike Prescher to any of my clients. All of my clients that have used him have been extremely happy with his services. Plumbing is something that I don't know a great deal about, so it is imperative that I trust what I am being told and I trust Mike 100%.
brent donahue
7 months ago
Polite, on time and fixed in a timely manner at a good price
Scott Gardner
7 months ago
True continues to provide outstanding service. Staff are professional, courteous, prompt and do a great job every time I need them. Thank tou
100% satisfaction and 10/10 would recommend! Will definitely be using True Plumbing for all of my future plumbing needs. They completed my leaky tub faucet repair with excellent workmanship, quickly, and their pricing is reasonable & affordable. Knowledgeable guys who showed me what was wrong and explained how they would fix it. Even wore protective booties over their shoes! Main reception contact Kim was so helpful and addressed all of my questions and concers. Such an awesome team!
I’m always hesitant to call plumbers, but this group always makes things efficient and does a great job identifying the problem and addressing.
Denise Hickman
2 weeks ago
Our plumbing technician, Cody, came to our home to check out and fix some plumbing issues. He was really professional, prompt, and personable. Cody was very thorough, and he explained what he was doing along the way. I highly recommend True Plumbing Atlanta!
Gary and His assistant were amazing.They were so respectful so polite exactly on time cleaned up everything. They did such a wonderful job that I have never had plumbers who were so professional and caring and a actually did a clean job. Thank you so much I would never use any other plumbers and I would highly recommend them to anyone who wants honest dependable professional Plumbers who get the job done.
Venkati Reddy
9 months ago
We had a leak in the main water line at our commercial property. I called several companies and decided to go with True Plumbing because simply they are the best and they care. I had called the office and Kim had a plumber out the same day. An estimate was prepared the following day and the owner, Ryan, contacted me to go over the estimate and questions. He even met with me at the property to go over his plan for our project. As it is a commercial property, there were factors to take into consideration so as to not affect the on site businesses. Ryan and his team showed up at 5am to do the work and although there was a minor obstacle, he let me know and handled the situation professionally and competently.
There are very few companies/people that are honest, skilled, and kind, but that’s where True Plumbing stands apart from the others. Thank you Ryan and True Plumbing🙏.
Inacio was very knowledgeable, professional, on time and super young man!!! Highly recommend this company!!!
Kristie Calix
10 months ago
Both experiences with this company have been professional. Our issues were fixed properly in one visit, and the technician was even nice enough to bring in our Amazon package. Would definitely recommend!
Sallie Dennis
11 months ago
I discovered True Plumbing on Nextdoor as well as Google. I researched intensely reviews on both applications. Hands-down they have very good reviews. Stephanie the customer service representative had excellent phone etiquette. She was polite, engaged and did what she could to fit us in for a scheduled appointment the next day. Gary was our service provider. He called due to being ahead of schedule and literally showed up 1 and a half hours earlier than planned.
Gary is professional, knowledgeable and was fully engaged when reviewing what we needed. He completed the work in a very timely manner and we did not feel taken advantage of. Thank you for a pleasant service experience True Plumbing!
Great service. Punctual, knowledgeable and communicative! Michael is our new “go to” plumber!
Todd Underwood
a year ago
Excellent
I would use them next time
Gregory Zabinski
3 years ago
I highly recommend True Plumbing. The service technician was extremely professional, friendly and thorough. They do an excellent job of educating customers on the issue, thinking through the problem, and the best solution. I will definitely be using them again in the future. Truly looking out for the best interest of the customer!
I've had to use True Plumbing several occasions over the years from fixing leaks, clogged toilets, a broken disposal, and home renovations. Ryan has always been honest, quick, reliable, and fair with pricing. I highly recommend them to all my friends and family and will continue to use them for years to come.
Gary was awesome. We needed to refit our gas line for a new stove and he expertly handled that and helped me install it. The fact that they were able to fit me in the same morning I called is a huge bonus. Highly recommend!
My pipe leak was a difficult situation and Mike’s quick response, knowledge and quality of work made the situation less stressful and manageable. I can confidently recommend True Plumbing. They had my best interest in mind with their recommendations and can be trusted.
Manuel A. Sanchez
8 months ago
The plumber did an outstanding job installing a temporary sink while we were having repairs done. He ensured everything was working properly, and wen out of his way to make sure the area was safe for our dog.
Andrew Mcelroy
a year ago
Owner returned call shortly after speaking with an answering service late over the weekend. Had a next day appointment and the technicians that arrived (right on time) called to let me know they were on their way with an accurate ETA. They told me exactly what to expect before the work started, took care of my issue and gave me a lot of information on why clog happened and how to minimize the chances of it happening again (without ripping open ceilings to address a sagging PVC caused by initial build/pipe install). Very knowledgeable and professional technicians explained my overall plumbing setup (shut off valves, where my pipes run, etc.). They went above and beyond the primary reason I called and would call them back for any future plumbing needs.
Taylor Huggins
4 years ago
We have used true plumbing multiple times and have always been happy with their work. When we have compared prices, TP was the least expensive. The work has always been completed quickly and everything they have fixed has stayed fixed and we haven’t had a worry since. We have experience with 2 of their plumbers and both were very professional. We rarely need to use a plumber but it is great that we have found one we trust. When you need a plumber, you really need a plumber. Highly recommend.
ROBERT H HERRING JR
7 months ago
Good Professional Service I Highly Recommend Using this Plumbing Company!!
Gustavo Duran
9 months ago
Evaluated and replaced water heater thermal expansion tank
Grant Anderson
4 months ago
Installation of a Watts Hot Water Recirculating System. I tried to do it myself but did not have the right tools. I started the project and they really did most of the work. I called them as an emergency need for assistance (no hot water for showers). They worked me in the same day I called. Very much appreciated!
Vanessa Cousins
a year ago
Adam was great! He was very helpful and responsive.
Alla Umanskiy
2 weeks ago
Great service! Fixed my leaking toilet.
Jason Shelnutt
5 months ago
Corrine Martinez
4 months ago
Great experience with True Plumbing today. Inacio and his partner were an absolute pleasure to work with. Inacio took the time to explain not only the work that needed to be done for the repair, but also provided lots of appreciated advice on ways we can protect and maintain our home. And he found a cost effective way to make an additional small repair for us that literally made my day! Would 100% use True Plumbing again.
Kelly Foster
5 months ago
True plumbing is a very amazing company very professional Thank you!!
Due to the recent extremely cold weather (Christmas holiday weekend) we had a water pipe burst in the ceiling of our garage. Contacted Paul at True Plumbing and he had a team out on Monday to repair the issue. They were very knowledgable, skilled and expedient. They also went through our home and show us all the necessary valves to close during the winter months. FYI, our daughter also use True Plumbing for an outdoor sewer problem and she was just as pleased as we are. Thanks again to Paul and his crew.
Frances Henry
6 months ago
Repair man recognized problem right away and immediately set about replacing the supply line to the toilet. He also made recommendations that we should do. But he didn't pressure us to do anything right now. I appreciate his thoroughness. He did a very good job
Ruthie Emrick
9 months ago
Gary is kind & efficient
Fantastic company! Would definitely recommend! Super professional and on time!
This company has been great! They worked with me on a warrenty replacement of water heater (OA Smith). They were fantastic to work with! On Time, pleasant staff and a good scheduling routine with reminders and follow-ups.
If you need plumbing done right, True Plumbing is a great choice.
I had an issue with the pump and toilet in my rental unit. They responded immediately, had it fixed and a new toilet installed same day. Gary was professional, walked me through everything and I’m very happy with the price I paid. Will definitely be using them from now on.
Cody came in and fixed my shower so quickly. He was incredibly informative and talked me through the whole process so I could better understand. Can’t sing this company’s praise enough. Fabulous customer service and work!
Debbie Sandford
a year ago
Great service and a friendly plumber!
Kara Meierdierks
9 months ago
This is now our only go-to plumbing company. They are very responsive, professional, and get the job done right! Very nice and friendly too!
Dr. Fatimah Williams
a year ago
Mike was on time, responsive, explained the service and repairs in easy to understand language. He was respectful of my home and endured hearing my little dog bark in the next room during his visit. True Professionals!
Christianne Curran
6 months ago
They were on time, professional and did a great job!
Steve Warren
6 months ago
I've used True a half dozen times for everything from tree roots in water lines to a burst pipe to a leaky toilet feed line at the floor. Quick service, competitive prices, and each job completed quickly and correctly. That works.
Christian Benitez
a year ago
Ruthanna Schofield
6 months ago
Berkeley Walker
7 months ago
Could not recommend Inacio more!!! Pipes burst and true plumbing and inacio arrived to cap so we have water in rest of house until pipes can be replaced. Thank you!!!
Corwin Robison
6 months ago
Marc McElhaney
a year ago
Tiffany Thomas
2 years ago
I can not recommend this company enough. I would give them 10 stars if I could. What we thought was a bad clog turned out to be bad pipes requiring replacement of our main sewer line. Ryan and Paul spent our initial diagnostic visit elbows deep in the ground to give us temporary relief until we decided how to move forward. They were honest, communicative, and timely. During the actual service of replacing the pipes, they were confronted with every possible plot twist, including bad weather and pipes that twisted, turned, and somehow went under our driveway. Not once was there a complaint or threat of an up charge. They were diligent in their work , and their team stayed late to make sure that everything was working efficiently, even our broken toilet that was not broken my their team. I’ll be shouting the company name from the rooftops and recommending them to everyone I know! Thank you, True Plumbing!
Excellent service. On time. Kept me informed of progress.
Natalie Borgognoni
2 years ago
Adam was awesome! Very communicative about what he had to do to unclog my shower and toilet drains. Extremely polite and professional— also left my bathroom spotless.
Kim at the front desk did a great job reaching out to me and my landlord to give us both heads up when Adam was arriving. 5/5 for sure!
Robert McCormack
8 months ago
It’s rare that I would write a review, but I was so impressed by my experience with True Plumbing that I felt it was deserved. We needed a new water heater, and had heard positive reviews regarding True. I called and was impressed by their quick response and courtesy. Sean did the install, and he really inspired confidence - very knowledgeable, and truly a nice guy. We’re thrilled with the results and wouldn’t hesitate to call True Plumbing again. Great people and a great company.
John Kazuo Morehead
5 months ago
Yet another super positive experience with True Plumbing today! They were able to make it out a bit early which was nice, and very quickly assessed the issue, and as always did a great job explaining what was wrong and the details of what they needed to do to fix it. Joe was friendly, professional, and did fantastic work.
While I don't love having a plumbing issue that requires me calling a plumber, I at least know that I will always be satisfied with the quality of work and the customer service I get from True.
McPherson White
9 months ago
Max gave a great explanation of the issues and our potential options to address the issue. We look forward to working with True Plumbing and their team in the future for our plumbing needs.
My AC broke in the middle of 92 degree day. I had another company come out and give me an estimate. We called Tru Plumbers afterwards because they also did some plumbing for us when we first bought the house. When Jared came out he was much more professional, inviting and friendlier than the last company. His estimate was 200 dollars cheaper, so I agreed. They came out the next day ( because the part needed to be ordered ) on time, might i add, and got to work. It started pouring down rain. but that didnt stop them. They finished everything and even took the time to double check amidst the rain. My AC is full running, better than it did before. And here in Florida, NO AC = DEATH lol. Seriously, Jared and Frankie were some of the best trades men I have ever had my home. Great Price. Great Service. Outstanding People.
Thanks a million guys
This GUYS are the BEST in Atlanta!!!
Jared Thompson
a year ago
Had service done to scope out issues with piping in the home and Matthew did an excellent job walking me through the overall health of the system as well as any potential remedies needed. Highly recommend for excellent and honest work!
Michael J. Fischer
a year ago
Khursheed Yazdani
a year ago
The service provided, which included detection and repair of water line,, installation of water heater and repair of faucet. by Mr. Prescher of 'TRUE PLUMBING' excellent in all respects.
Tom Rossolillo
4 months ago
Removed a gas line for the outdoor grill. Very professional and polite. Would definitely recommend to others
Our tech Broderick was first rate. Very professional and competent. Friends referred us to True Plumbing and we are very satisfied. Highly recommended!
High quality work with competitive pricing and great technicians! Michael P. worked on our water heater issue from start to finish. Listens to customer needs, advises and implements optimal solution. Michael installed a tankless water heater system in our house and it is a great switch from decades old water heater approach to an on-demand water heating system.
Michael has been extremely meticulous and attention to detail in this install was noteworthy. Highly recommend him and the entire True Plumbing team!
Sean Nelson with True Plumbing came out to my business location (I had called multiple companies the day before and they were not able to help due to my office being an commercial space within a condo) and helped solve a plumbing issue. He was very thorough and knowledgeable. He gave me an update on his arrival when he was on the way as well so he offers communication throughout the process, which is helpful as a business owner. We are now all set! Thanks, Sean!
Meg Van De Water
a year ago
Mike was awesome. I called to have a couple of leaky faucets repaired and he ended up not only fixing those but he also repaired a large leak in my water filtration system. I really appreciate his thoroughness and professionalism. Highly recommend this business!
My recently-purchased townhome came with A LOT of plumbing concerns that were not quite fully realized during the inspection, and as a first time homebuyer I was feeling pretty uneasy. I had received a quote from someone else that was super expensive and didn't quite seem right, so I called True Plumbing and can now say I'm extremely grateful I did. Not only did they find things both the inspector and other plumber did not (which were clearly issues), but they were fantastic to work with from the get-go, reasonably priced, and were able to find a less invasive, more cost-effective and frankly better all around way to get my plumbing in shape and up to code. Shout out to Cody and Emiliano for the plumbing masterpiece they created in my basement and also for being so great to work with. Hopefully my future plumbing needs are few and far between, but for now I am thankful to have a plumber I can trust. Highly recommend!
Tommy Moonan
8 months ago
Timely and thorough
Jonathan Warden
2 years ago
I'm speach less on how great there service is.
John Kazuo Morehead
a year ago
I've used True Plumbing a few times in the past and will continue to do so as every service they've performed has been done speedily, the quality of the work is always excellent, and we've never had any issues that required follow up work. In the past they've replaced a water heater, hose bibs, and pressure relief valve, and today Gary worked on several issues in one of our bathrooms including a clogged drain, overflow drain issue, and fixing a toilet with a few issues. As always, they were prompt, explained the work needed and why, helpfully provided insights on what we should look out for in terms of potential future issues, and the price was absolutely reasonable.
Everyone that I've interacted with at True Plumbing has shown professionalism while still being personable and friendly, and I will continue to recommend them to anyone I know that needs plumbing work done.
Alison Marshall
5 months ago
I can not say enough about this company. I’ve been using them for a number of years and I have the same experience every time. They are so easy to work with from initial contact to job completion. Today my technician was Max - great advice and explanations. 5 stars is easy to award.
Vernon Foster
9 months ago
The team was very professional And efficient. They quickly solved our issues will definitely call them again!
Mary Gwen Cesnik
a year ago
Mike is professional and treated my house like it was his own property!
Marcus Griffin
a year ago
I have known Ryan and Paul for years, and it’s so great to have trustworthy and professional plumbers. They have fair transparent pricing and they don’t push unnecessary services or costs. Highly recommend!
Cary Franklin
8 months ago
Awesome experience- $200
Was a bit stiff for a quick drain repair
Kameron Paries
a year ago
Mickaole Walden
a year ago
True Plumbing has taken care care of our plumbing needs since I bought my home in 2015. Ryan and his team are always knowledgeable, thorough, professional, respectful, punctual and, have gone above and beyond, on every project. I will continue to contact them when work is needed and I hope you will too! You will have the same exceptional service!
M. C. Casterline
7 months ago
I cannot be happier than I am with True Plumbing. We've used them for years, most recently a dishwasher installation and a cutoff pipe replacement. Today, Billy Martin, Technial Field Manager, followed up on an issue. He's professional, knowledgeable and friendly. You won't go wrong working wth them!
dominie garcia
a year ago
John McKinnon
a month ago
My experience with Max Ososkalo of True Plumbing was excellent and deserves a higher rating than 5!!!
He came on time, looked at the piping layout with me, convinced me that I did not need to make the piping modifications I was contemplating, showed me that the easiest approach was to just pull up the toilet and auger out the plug that he found with his camera. He did the work quickly without any need for supervision from me, put the toilet back on line looking better than he found it and left me with the feeling that all was well. Everything was clean when he finished, no debris or dirt anywhere. He wore booties over his shoes while in the house to prevent tracking in any dirt.
He charged me the exact amount that he quoted me (no add ons at all), and provided me with a clear receipt and a copy of the video he made of the pipeline.
Well done Max!!! You will be welcome here again!
Candace Fuqua
6 months ago
This was the third plumber to come but the first one who could actually clear the clogged toilets!
Chris Kaiser
8 months ago
Amanda Gentles
a year ago
Max was wonderful! He was very kind, considerate, thoughtful and professional.
Emily Davidson
a year ago
Emily Schmitt-Matzen
3 weeks ago
Had a great experience working with Sean and Matt to replace a sewer line and other cast iron plumbing. Staff are super helpful and responsive. Open communication all through the process. Very fair pricing. Would not hesitate to call for any plumbing needs in the future.
I had this company come out for a quote to replace a shower valve. Their quote was $1200, an absurd amount for a project that takes about an hour. I got this done for $300 using an independent plumber.
We really enjoyed working with everyone at True Plumbing. We found everyone to be knowledgeable, genuine, kind, courteous, and reliable. They gave us our estimate in four different chunks and allowed us to pick what would fit in budget, and offered a discount for getting everyone done at once. They never once pressured us and answered all of my (numerous) questions. They took the time to really diagnose the issue and not just give us a blanket solution. They were also super clean and hauled away all old materials. I can’t recommend them enough!
Shawn Ploessl
a month ago
True plumbing delivered. Great care from start to finish. They were responsive the entire way, showed up on time, gave me my options and did high-quality work. I would recommend them to anyone!
Gary Yu of True Plumbing was a true professional. He was knowledgeable and informative and I would gladly have him back for any plumbing needs in my home.
Joe was excellent to work with. Very knowledgeable, patient and above all professional. I plan to use True Plumbing for any future plumbi g needs.
Connie Koster
4 weeks ago
Highly recommend! This was a major job and they handled it quickly and professionally. I hardly even knew they were here working, except we have water again.
Edgar Ngawala
3 months ago
Extremely knowledgeable and professional
it is unfortunate that I can not give True Plumbing a 5 star review. I have used the company several times and have generally been pleased with their communication and result. However, recently I had an occasion to enlist their services again. I was shocked at the exorbitant price for the initial phase of the work and it was my verbal understanding that the small 2nd phase of the work was included in the initial price. When the person showed to complete the job, I was informed that there would be an additional charge. I was so taken aback by this and reported that it was not my understanding. I was told that this was quoted to me in an email. I was quite disappointed in how they handled the conflict and therefore will not use the company again nor can I recommend them to neighbors and friends. I cannot recall ever having written a negative review until now. I have found a different company.
Matt was a true professional and took the time to do things correctly. Very polite and courteous. Would definitely recommend True Plumbing to friends and family.
Robert Roddewig
6 months ago
Could not have been more pleased. My new plumber for sure!
Theresa James
10 months ago
We have used True Plumbing twice and were impressed both times. They were able to come the next day, quickly diagnosed the problems and fixed them. The staff have all been super nice. We can’t find any such thing as a good cheap plumber, so I would say that their prices are competitive at the going rates.
Anna Sidiropoulos
a year ago
Mike and everyone at True plumbing was absolutely amazing to work with. They were super quick with their quote and were able to squeeze me in quickly. I will definitely use them again!
Have used their services multiple times, always professional, on time, job fixed right the first time. Thanks very much to Ryan and his team !
Great service provided by Mike Prescher!! Water bill was running high this month, he came out next day and ran a test throughout the house and got it fixed very quickly. Was also very kind enough to explain through the process and everything. Very professional! A+
10/10 Customer Service! This is the easiest, most honest plumbing company I have ever dealt with. Ryan took extra time to discuss all of our options and worked tirelessly to make sure we were satisfied. Great customer service and not too shabby on the eyes either!
I know the personnel. The whole team is knowledgeable, responsive, and professional. Their customer service is top knot, which is not something easy to find these days.
Carolyn McClain
10 months ago
Matt & Brian did great. Very professional. True Plumbing is our go to company for plumbing.
Elizabeth Gilchrist
8 months ago
Appreciated the education of the complicated situation.
Counse Broders
7 months ago
Excellent and professional group of people. I would highly recommend you two use these guys for any plumbing need
joshua fowler
8 months ago
After trying three different plumbers over the years and based on posted recommendations, True Plumbing is now my go-to plumber. I first used them in 2021 when our water heater burst while my wife and I were in Utah (fortunately my daughter was home and shut off the supply).
I called all the other companies and could not get any to reply. I found True Plumbing and called based on the good reviews and was relieved to get the owner who promised to come right away. I used them again in October 2022 to fix a burst supply line and replace our 15-year-old pressure regulator valve.
Their team is extremely experienced and all I’ve met are very professional. They take the time to explain the repair and review the cost, and all paperwork is digital which I like because I now keep all home paperwork on my computer and in the cloud.
I highly recommend True Plumbing.
Karin Siedlecki
6 months ago
Super professional, polite, knowledgeable, and honest. Would definitely recommend and hire this company again.
Max was very professional and did great work
Karina Schrafft
a year ago
Tamara Robertson
a year ago
Very pleasant and responsive team. Ignacio was especially helpful and accommodating. I had two water heaters to remove and replace and they were especially difficult to get to. Great job, great price and quickly done. Highly recommend!
Sean McCrohan
6 months ago
David Livingston
8 months ago
Jeff Thompson
9 months ago
Jared Glubin
8 months ago
Gary was great. Quick fix on a toilet.
Thanks!
Xiaoyan Zheng
5 months ago
very professional and nice seevice
Matthew Bauder
8 months ago
Very professional. Will gladly use again!!
Matthew Johnson
5 months ago
Highly recommend these guys for your plumbing. I needed my water heater replaced, as it was 20+ years old and started to leak. We got quotes from 3 different vendors. From the start, they clearly wanted to earn my business. I spoke with one of the co-owners, Paul, who originally couldn’t get me in that day, but called me later and said the other co-owner, Ryan could swing through and take a look. Ryan was on time and professional. He did an inspection, came back a few min later with an iPad and a quote. The price came out cheaper than the other two and they provide a 6 year warranty on the labor, which matches the 6 year warranty on the heater from the manufacturer. I could tell that they really wanted to earn my business. Ryan looked at a couple other plumbing jobs I would potentially need, gave me some advice, and went on his way. After evaluating the three quotes, I called Paul and they got me an appointment for 3 days later.
The plumbers came out and did an excellent job. They were friendly and knowledgeable. They were very respectful of my home. They completed the whole job in about 3 hours and cleaned up after themselves. I was very happy with the service and the quality of the work. And I feel secure knowing that the owners of the company are still so involved with the way the business runs and operates. If there are any issues, I have full confidence that they will come right away and get it fixed up. Thanks True Plumbing team! Very happy to be supporting this local business!
Danny Piedrahita
6 months ago
Mary Alise Snyder
a year ago
Great company to work with! Easy to schedule and their technicians arrive quickly. My technician, Inacio, was super courteous and knew exactly how to fix the problem created by a previous “plumber.” Not only did he fix the problem, but thoroughly cleaned up the area before leaving. They may not be the cheapest game in town, but you get what you pay for. Will definitely use them again.
Shola Adesoji-Stokes
8 months ago
We called around to multiple companies and eventually got a referral for True Plumbing. Max came to our house within an hour of my husband making the appointment. He was able to find the source of the leak in our bathroom and fixed it quickly! Thanks so much!! We’ll definitely be using yal anytime we need help!
Michelle Stewart
a year ago
Matthew was excellent! Very knowledge, on time, super friendly, and very thorough. He even alerted me of a dangerous problem with my HCAC. So glad I went and had everything he recommended done. My plumbing is in top shape now.
Tammy Tilley
8 months ago
Wonderful service by True Plumbing! This is our second time using them. Easy to book, they are available quickly, arrive promptly with the call-ahead courtesy call. Our plumber, Matt, was great: knowledgeable, thorough, professional, a hard worker and easy to talk with about what was going on. True is our go-to plumber!
Becca Johnson
7 months ago
Jasmine Holt
4 months ago
Cody and his team came out and quickly repaired and addressed plumbing issues at my house. I was out of town and they were able to work things out with my partner and communicated to me every step of the way. The work was thorough and very reasonably priced. I highly recommend their services!
Glenn Rowland
10 months ago
Had True Plumbing out to install refrigerator water line and new box/shut-off valve. Also rebuild toilet mechanism. They were very responsive, communicative and did great work. Joe was excellent!
Colleen Clark
2 weeks ago
Joe is the BEST! We love him. He is PERSONABLE, PROFESSIONAL, LOW KEY, EXPEDITIOUS, COURTEOUS and all around great guy.
This is the second time I've used True Plumbing and have been pleased both times. I had a clogged sewer line, and they came out the same day I called and took care of it. They had the right equipment for the job and Inacio was knowledgeable and personable.
Technician Cody was awesome. He removed my old sinks and installed new ones. Cody and True Plumbing are again wonderful. Will definitely continue using them and refer to my friends and family. You rock Cody!
Darryl McKoon
11 months ago
I have used True for four projects now. Ryan for the first two in the early days. One of which could have been a complicated and costly remodel modification made simple and reasonable. Gary did the last two, one was a challenging street supply line replacement. All were reasonably priced, work completed timely, and most important, no call backs.
At True Plumbing, we’re passionate about two things: honest, effective plumbing solutions and the people we serve.
When they say the above, they mean it.
We had a great experience and would definitely recommend to a friend. On time, friendly, professional, and got the job done!
Tamara simanhwa
a year ago
Any time I had to use Michael Prescher, he himself or one of his team members was always prompt in resolving the issue. They get all five start from me.
Christopher Fraser
a year ago
Highly recommend True Plumbing. From the customer service who fielded my call to techs Broderick and Cody who performed our installation, the team was professional, courteous, and answered all the questions we had about the gas hot water replacement service. I feel fortunate they were able to come on the same day I called requesting an appointment. They even provided a quote range on the price over the phone, which other plumbers were unwilling to do. The techs took extra care to cover their shoes as to not track clay from our crawl space through the finished basement, which we really appreciated. They worked quickly and hauled off the broken heater. I hope I don’t need a plumber again any time soon, but will certainly call True if needed.
Brett Schrafft
a year ago
Andrias Cody Laluyan
a year ago
Adam installed my kitchen faucet and was very professional and responsive throughout the process. I will happily continue recommending True Plumbing!
Michael Gottfried
5 months ago
After numerous visits from plumbers that i couldn't trust, these guys just got it done! The price was good and more importantly they diagnosed and fixed the problem.
Brandon Marsh
4 years ago
We had a natural gas line that was installed improperly in the attic. When a new roof was installed, a nail punctured part of this line. Fortunately, the smell of gas became apparent quickly so we were able to turn off the gas before anything bad happened. True Plumbing was able to diagnose where the leak was coming from, replaced the damaged section, and updated the natural gas line to code (not installed along the underside of the roof) the same day we called. I'd recommend True Plumbing if you are looking for a quality plumber where you aren't just a number on a schedule of many appointments for the day. Thank you!
They were absolutely wonderful! On time and extremely knowledgeable! Would definitely use them again!
Mike was fabulous! He diagnosed the problem in short order and made the repairs most professionally. I’m sold on True Plumbing and I only ask for Mike!
Joe was very prompt and detailed in our home leak needs. We had several areas of concern around fixtures, water pressure, and a potential large water issue. He was patient and knowledgeable about the issues he observed.
Patrick Carroll
a year ago
Adam was very thorough and did a great job of finding what was wrong with the leak! Highly recommend
Betsy Morrison
a year ago
True Plumbing is reliable, friendly service I consistently count on for all my plumbing needs. Whether it’s checking for leaks on my older home or maintenance on my tankless water heater, they’re always on time and do things right the first time. I used a variety of “one man” plumbers prior that cost me getting things up to code and repairing “quick cheap fixes.” I highly recommend True plumbing.
Kendrick Franklin
a year ago
rachel shipskie
a year ago
CheesecakeMicey
5 months ago
Professional and fast.
Kristin Hannah
7 months ago
Great job as usual!!!
I've used them on multiple occasions and they've been great every time. Very professional. Highly recommend.
I am a loyal True Plumbing customer. This weekend we noticed a water stain on the ceiling just under an upstairs bathroom and I called Monday morning to get a diagnosis appointment. Had one of the team, Gary, here in just under an hour this morning.
He concluded it was likely a simple shower head issue causing water to penetrate through the fixtures and not an actual broken drain. Since I am handy he advised how I can try fixing it myself first, then if it doesn’t work and still leaks I can call and have them return to determine if it’s a behind-the-wall problem. If it requires a return within 30 days I will get a credit for today’s reasonable $65 service fee. That’s a nice deal.
I very much appreciated Gary’s honest assessment and counsel. I should know in a few days if I fixed the issue.
Once again these guys proved to be prompt, professional, and honest, confirming my decision a few years ago to use True Plumbing for all my plumbing needs. This is a great company.
Great experience, very helpful and willing to answer all of my questions. I mostly appreciate that they didn’t try to sell business that they didn’t think was necessary or would be helpful to our situation.
Cheryl McLaughlin
a year ago
Mike and Nick did an excellent job they kept the work area clean since they knew that was important to me they were so patient with all of my questions. They repaired the toilet flange & another pvc pipe that was leaking in my crawl space. They were on time and took their time. I highly recommend these guys and that is coming from someone that is highly disappointed every time I hire someone because it seems these days contractors cut corners, make huge messes and never clean up after themselves! Oh and rarely do it right the first time! It is so hard to find good help these days. At least for me anyway. I would have them back in an instant.
These guys are the best. Fast, professional and knowledgeable
Shira R. Grossman
7 months ago
Laura Yelvington
4 years ago
My family has used true plumbing on a few occasions and they are amazing. They get things done fast and explain the problem well.
Christopher Hartnett
7 months ago
Matt and Cody are fantastic. They came out and cleared a drain line that had clogged. Very friendly and professional. They also pointed out some other things to keep an eye on and how to prevent future clogs. 10/10 will hire again. Thanks guys!
Kristine Rohrs
3 months ago
Good communication- Atlanta traffic can be the worst! They informed me of the problem, the approximate cost to repair and the level of urgency. Also they recommended service providers that could help with items outside their capabilities. All the folks were kind, patient, clear and professional. Highly recommend True Plumbing!
Brian Fromhold
a year ago
True Plumbing has consistently been great to work with. We had an issue over the holiday weekend, they called first thing after since it wasn't an emergency and even scheduled me same day. Great communication with phone and text. Mike arrived early, very professional. Absolutely someone you feel comfortable with in your house. Addressed the initial issue but we found a couple of other things related to water pressure in the house that he was able to diagnose and repair in the same visit. This is a first class outfit and happy with their work.
James Eberle
2 months ago
I have used True Plumbing over the past five years on a number of jobs - each time they were professional, competent, a fair price, and personable/accountable. Highly recommend and it's a local business.
Sean was great. He called to let me know he was on his way and arrived on time. He explained what he thought the problem was and let me know the cost to fix before beginning, and what the alternative was if it didn’t work. Plumbing problem now resolved. Will definitely use again.
Very professional and knowledgeable
So professional, just amazing. Why can’t every professional be like Broderick and Cody; they did a great job!
Andrew Rodriquez
8 months ago
These guys are the best plumbers I have ever worked with. Tidy, professional, top notch service, quality well-taken care of tools. Always willing to explain what they are doing and why. Strongly recommend.
Such a great experience with True Plumbing. They were on time and very knowledgeable about how to fix my problem. I would definitely use them again!
Nancy Sanborn
6 months ago
Two 50 gallon electric water heaters installed. Crew was very knowledgeable, professional, clean and patiently answered all my questions. Met all my expectations and I will be using them again. I felt True was very honest and straightforward which was much appreciated.
Ellen Bishop
8 months ago
they were friendly, competent, and efficient. they also communicated well, explaining the issues found and how they would fix it. they showed before and after photos and videos. I will recommend them.
I own a small insulation business. We were installing BATT insulation in a crawl space yesterday and hit a PVC pipe and caused it to leak. I called True Plumbing office and they sent out Gary Yu yesterday within a few hours to get it fix. He did a great job communicating directing with me and providing pics of the completed job. Thank you True Plumbing for your team’s help in getting this taken care of us. We appreciate the quick turn and great communication. Keep it up!!!
Ashleigh Koontz
2 years ago
So disappointed that I got bumped by this company. Fair warning to future customers that they are at capacity with resources and may abandon your project for another. I have even used this service in the past. Unbelievable that’s how they treat their customer base. Losing one here! 👋🏼
Eric Bloomquist
a year ago
True Pluming was way more affordable than the other handful of plumbers I called. They were very responsive and Matt was very knowledgeable. Highly recommend.
Very impressed with the professional service provided by Matthew from True Plumbing. He checked my entire house and was able to locate the clog in the pipe, clear it out and reset the toilet. He also checked the outside line to ensure there were no other problems. He was courteous and careful. I also want to note that I called several companies and was referred to True Plumbing by another trusted plumbing company that could not send someone out the same day. Thanks for the quick response!
Laura Powell
4 months ago
Jessica Hudes
10 months ago
True Plumbing is THE BEST!!! The team went above and beyond to help me navigate a very complex sewer issue (that still isn't resolved, but not their fault). Then, last night, I discovered water leaking through the ceiling in my laundry room. I emailed them in a panic and they sent someone out this morning. Gary resolved the issue and let my BF and I ask him a million questions about plumbing. I hope to never have a need for a plumber again, but if I do, I will absolutely use True Plumbing.
adel alotaibi
6 months ago
Apostle Kiplon Laroyce Taylor
a year ago
Gary Yu, exceptional person, outstanding plumber. Very knowledgeable of his craft. He's my go to guy for my plumbing needs 5 star
True Plumbing LLC came out to the home I just bought to do a sewer scope. Very helpful, on time and professional. Send a full report via email with pictures and all. Will use again for other services! Thank you Matt!
John Gaffney
8 months ago
conscientious work, quality parts and installation
Travis McEachern
a year ago
I am facilities director at a school, facilities chair on my HOA, and a homeowner and I use True Plumbing to take care of all three. It is quick and easy to set appointments, and they have really friendly and knowledgeable plumbers. My school is 75 years old. The old style pipes present some unique problems and risks. Ryan and the guys at True have always laid out my options, explained the risks, and quoted fair prices. They have literally kept our school open with repairs that others were reluctant to tackle. My job is less stressful knowing I can call True Plumbing.
Georganne Young
8 months ago
This team was prompt, courteous and efficient. They showed me pictures to verify needed repairs and made the repairs in a timely fashion!
They will be my plumbers from now on!!
True Plumbing is by far the best plumbing company out there in the Atlanta area. The team is very responsive and shows up on time, every time. They are extremely professional and they tackle the issues head on. If you are in need of real plumbing issues, go with TRUE Plumbing.
Again, thanks for all your help!
great customer service, arrived on time and great work!
Mike Madden-Jones
3 years ago
The BEST plumbers in Atlanta! They truly care about about the experience of the customer and ensuring their work is 100% satisfactory! We had a leaking water meter that 5 or 6 different plumbers had tried and failed to repair over the course of a year and True Plumbing came in and knocked it out of the park! They will be the only plumbing call I’ll ever make!
Dimita Lowry
2 months ago
Plumber explained what was needed and also did a check for water pressure. He finished very quickly, because he had to turn off the water. I'm very pleased with the job 😁.
Gloria Merkerson
10 months ago
Very professional and helpful. Unable to get work done at this time.
Gary was excellent, came fixed the problem and gave me advice on future maintenance which he really did not have to. Awesome job Gary and Thank You
They installed gas valve and hookup for gas dryer. Prompt, efficient, professional service.
Stephan Braune
a year ago
Jason Szczech
6 months ago
True Plumbing is an outstanding company from the beginning to end of our project. They arranged our gas line to install gas logs and installed logs. Seriously cannot recommend them enough...professional, knowledgeable, very fair pricing, ...
This is the second time we have used True Plumbing and believe me they deliver!!!
Roderick is fantastic and did a very good job installing new faucets, drain and shower head on a very old tub. We are quite grateful to him.
Thank you for a job well done!
Cannot say enough great things about True Plumbing. From the office to service techs, these guys are TRUE professionals. Sean diagnosed a water leak for us today, he was very informative, friendly, and really knew his stuff.
Friendly repairman did excellent work on multiple work items.
Walton Coleman
a year ago
Amy Gutierrez
3 years ago
We finally have found our plumber! They came out a year ago to fix a problem that two other plumbers told us we just had to live with. Professional, courteous, and they know their stuff! Bonus: I had to call them a year later to check out an inspection finding relating to the house plumbing. Ryan was very quick to come out to inspect it and make sure none of it was caused by their work (which it wasn't). Now I have peace of mind knowing that it's safe for the next homeowner and no extra headache thanks to the good work they did the first time around. We will definitely be using them at our new house! Thanks again, Ryan!
Yesenia Maldonado
a year ago
Yennifer Escobar
4 months ago
True Plumbing is GREAT. They are responsive and reliable. I have had them work on a number of plumbing issues at my house and have always been happy with the results.
nancy gibson
6 months ago
We had a bad clog and they fixed it ( we think!). They seem to know their stuff and get the job done. Great plumbing company!
Erin C. Kadzis
a year ago
Best plumbing company around. They redid ALL of the plumbing/piping/etc when we flipped my home. Excellent work. Very knowledgeable. Honest. Responsive. Really can’t recommend them enough.
Gail Foorman
9 months ago
Adam was awesome and they did a great job in a short period of time. True Plumbing was recommended by our neighbors and is now our go to for plumbing repairs!
They did a great job at a very reasonable price. I definitely recommend to anyone seeking a good plumber in Atlanta and surrounding areas.
Excellent service. Very progessional and friendly. A great representative for True Plumbing.
Arrived earlier than expected/scheduled:) Max O was very professional and worked quickly. Problem was explained and cost estimate was given before the work started.
Cody and Adam did a superb professional job of addressing multiple plumbing issues and even were able to fix exterior gas lanterns. They were kind efficient professional and executed the job superbly
I was very happy with my experience. Joe went above and beyond installing a new sink in my basement.
Michael Harvey
3 months ago
I recently used True Plumbing to move supply and waste lines for two bathroom sinks and a bathtub. They also updated a shower. The project was somewhat complicated due to design elements. The professionals at True were thoughtful, thorough and price competitive. They are honest and do good work. I can strongly recommend
Adam was professional, timely, and a great communicator. I highly recommend!
Just For you
9 months ago
These guys are great. Would definitely use them again.
Ronin Shinobi
3 years ago
We have used True Plumbing several times and their service is world class each time. True Plumbing doesn't send strangers to your house, they send the same techs which puts us at ease to see familiar faces. They stand by their warranty, have great prices and stay in constant communication.
Martin Yoder
5 months ago
Colonel Wolf Halton CBA
a year ago
Matt was fast, organized and explained the situation clearly. The team cleaned up after the job. 10/10 Would hire again!
This is the plumber to keep around. Came out very quick to fix a leak at the meter. Extremely fast, professional, and honest. Glad my search for a reliable plumber is over. Highly recommend!
I had blockage which turned out to be from rabbit waste not breaking down and clogging the pipe (yay...). Max was extremely professional, knowledgeable and gave me confidence that he was going to do a great job. The amount of equipment that was used to protect my home and ascertain the issue was impressive and made it clear why I had hired a professional in the first place. I would not hesitate to use true plumbing again!
I've worked with them several times and they are always professional, responsive and knowledgeable. I would highly recommend True Plumbing
They must be amazing if they were able to acquire Joe as a new plumber on their team. Ask for him. He is outstanding. In addition to his attention to form and function, he is an outstanding mentor to apprentices. And as an amazing credit to his former employer, one of his colleagues who is working in my house as I write this was very transparent about the great relationship the two businesses have and their ability to refer each other. True is now one of two plumbing companies I will recommend as ethical, professional and customer-oriented.
Megan McCulloch
a year ago
I would highly recommend using True Plumbing! As a first time home owner purchasing my first water heater I had lots of questions. Ryan explained all of my options with much detail and honesty. They had very fair pricing compared to other quotes I received. Adam was a great technician and very professional. Overall 10/10 experience!
From the office staff to the field technicians, everyone was outstanding to work with, I highly recommend them for your plumbing needs.
Casey Simonoff
6 months ago
True plumbing sent Gary to find/repair a leak in our ceiling. He was prompt, polite, and very professional. He carefully explained how he was going to find the leak which involved cutting the ceiling Sheetrock. He found and repaired the issue & stayed to ensure all was good before turning main water line back on. We will definitely call True Plumbing for our next issue, it was a great experience
Jeffery Curtiss
2 weeks ago
The issue we were having with the upstairs toilet inner workings could have been handled through our home warranty service; however, I didn't trust them to take care of it properly and without a lot of drama.
I called on True Plumbing and Max was scheduled to come by from 10a - 2p on Tuesday. He was on time; assessed the issue; determined that our PR valve was reading high; and looked at the downstairs slow draining water. The PR valve reading is now high - he presented a snapshot picture of the reading and also found a leaking shut off valve to the upstair's bathroom. He provided pricing for all the work. I chose to have him repair the upstairs toilet internal plumbing, upstairs cut off valve leak, and the downstairs bathroom sink's slow draining problem.
Max worked efficiently and quickly to resolve the problems I had him address. All is working well now as it should. I'm going to make my home warranty company replace the PR valve. They will do so including any and new zoning requirements. Of course I won't be using the prior plumbing service they sent. I'm so thankful True Plumbing is now handling items that my home warranty will not cover. Their workmanship is top notch and they employee competent, ethical Plumbers. In today's market plumbers like Max are tough to come by. If you've got plumbing issues in your home then I highly recommend True Plumbing.
Kimberly McOmber
a year ago
Matthew Craven from True Plumbing did a fantastic job on an emergency basis to replace two water heaters that had failed. He arrived when he said he would and was able to complete the job in less time than he had forecast with very high quality and was very helpful in pointing out ways that we could save additional money. We would highly recommend True Plumbing and Matthew in particular for anyone to use!
Gary was extremely professional, polite and explanatory. TP could not ask for a better representative of the company.
Tyler Cunningham
a year ago
Mike and his team were excellent. We used True during our home inspection process and was happy to continue business with them to replace our failing cast iron plumbing system. The work looked great and they walked through the entire process at the start and end. Left the place clean and tidy when they finished. Will continue to use True in the future.
Ellen Archer
5 months ago
On time, professional and personable!
Paul Merritt
10 months ago
Wonderful communication. Sent an appointment confirmation and then a reminder the day of the appointment. Installation went smoothly. Will definitely use again.
Garden lifescapes
10 months ago
Sharon Moeller
a year ago
True Plumbing had great communication. Adam was professional, didn’t try to upsell, and efficiently completed the job.
Called and provided an ETA. Was professional and friendly. Joe's explanation of the issue was easy to understand. Main issue was high water pressure. He got my system back to code, checked water at each faucet which also eliminated me getting the burst of water which first comes out after the water is shut off. Great customer service and education. Have already sent a note to my family and friends to recommend True Plumbing.
Adam explained the project in great detail and quoted a fair price for scope of work to be performed. He adjusted his schedule to make sure the project would be completed before the weekend. I would recommend Adam for your plumbing projects.
Benjamin Pickett
a year ago
Manisha Patel
6 months ago
Matthew was excellent! Super thorough and explained all the issues. Finding a good, reliable plumbing company is difficult, but I think I have finally found my go-to! Highly recommend!
Stefanie Hush
4 years ago
Theresa Weisskopf
a year ago
Gary was great. True Plumbing were very professional. I would use them again.
We have used True Plumbing on multiple occasions. We had an exterior broken water line that was leaking for months and we didn't find out until we got a very high water bill. True Plumbing came out and fixed it very quickly and walked us through all of the steps to file for a water refund from the city.
Honest, reliable and stand behind their work.
Great experience. Adam was professional and did not try to sell me on anything that was not necessary. He came when he said he would be here and performed all the repairs we needed. Will use True Plumbing again and will ask for Adam.
I have had True Plumbing out to my house three times. Mike came each time and he was awesome. VERY knowledgeable, professional, courteous, and friendly. He does the job in a timely manner without rushing through and he explains and shows everything each step of the way. Kim is wonderful, too. She is on top of everything in that office!
Thank you, True Plumbing for being such a reliable and reasonably-priced resource.
Tapaswee Chandele
6 months ago
Daniel O'Gara
4 months ago
Similar Items
Alphalete Plumbing & Heat
Mission Plumbing, Heating & Cooling
Mr. Rooter Plumbing of Phoenix Arizona