Description
For over 50 years, Atlantis Plumbing has been the local trusted plumbing company homeowners and business owners trust. We are proud to be one of the highest rated plumbing company in the greater Atlanta area with over 475 reviews. From leak detection, to sewer line repair, we do it all. We have repaired thousands of water lines. We are the local Polybutylene pipe replacement specialists. Underground water leak, leaks in your yard, leaks under a driveway or water meter leaks, we have seen it all. When it comes to clogged drains and backed up sewers, we have the equipment and experience to repair all sewer and drain problems. From tree roots to broken sewer pipes, we can fix it. 24 hour emergency plumbing service and free estimates. Call Us.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, All Aspects Of Plumbing, Basement Bathroom, Bathroom Additions, Blocked Drains, Drywall Repair, Emergency Services, Free Consultation, Full Service Plumbing, Gas Appliance Installation, Gas Lines, Higher Efficiency Water Heaters, Home Inspectors, Hose Bib, Plumbing For The Home, Plumbing Snake, Polybutylene Pipes, Polybutylene Replacement, Pressure Reducing Valves, Property Management, Re-Piping, Septic Tank Pumping, Sewage Ejector Pumps Replacing, Shutoff Valves, Storm Drains, Tankless Water, Tile Repair, Trenchless Water, Underground Leak, Wall Heater, Washing Machine, Water Damage, Water Jetting, Water Leaks, Slab Leak, Water Main, Water Meter, Water Pressure, Water Works, broken sewer repair, leak detection, plumbing leaks, polybutylene replacements, sewer camera inspections, trenchless sewer repair, underground leak repair, water line repair,
Reviews
Elizabeth Hodges
3 years ago
Brain from Atlantis Plumbing came to our home within an hour of calling for assistance detecting a water leak. He was extremely professional, knowledgeable, and kind. He wore a mask and gloves when working in our home. Brian found the leaks on our property within two hours and didn't charge for helping us locate them. What a highly skilled, and professional plumber. I HIGHLY recommend Atlantis Plumbing for all your plumbing needs.
William Sweatt
2 months ago
Very quick response; just a little higher than used to being charged for other work
Steven Presti
a month ago
Tony Strickland was extremely professional and thorough when installing my hot water heater. Knowledge of the task at hand was exceptional!! Will call Tony again for all my plumbing repairs. Thank you Sir!!
We discovered a leak and called Atlantis early on Monday morning. They were very cooperative and had the leaking section of a copper pipe replaced by 1:00! Very prompt, friendly, and informative. Highly recommend and will use again!
Chris & Janet Burr
a year ago
Bryan showed on Sunday morning on time assessed the problem and fixed it in a timely manner. I am very curious about things, he explained everything he was going to do. I have some future work with pool deck drains and will be calling them again. Very pleased!
We hired Atlantis Plumbing to do some repairs on a house we just bought - they came out promptly to provide a quote (for free!), and then completed the work as scheduled. David was very professional - I'll gladly use them again should the need arise.
Michael W Mulvany
7 months ago
Ben was great the only issue very expensive. 425 to fix a pvc pipe. Because it was christmas day and everything closed no water ..had to do it unfortunately.
Had a leak in our water heater so called Atlantis based on a Google search for nearby plumbers. Robert Camp was at our home within 2 hours, had the unit replaced quickly that same day. This was one of the most prompt and professional services I have ever had calling a small business for in home repairs. I will be calling Atlantis again in the future if he have any other plumbing issues.
I really enjoyed the service from the beginning to the end. I appreciate the crew capability to answer questions. I will definitely refer Atlantis to my neighbors.
I'm very thankful that you scheduled me so quickly. The plumber was very respectful and knowledgeable. Ted is definitely an asset for Atlantis Plumbing.
Technician was professional and worked hard to make sure everything worked well. Great job
Nathaniel Edwards
3 years ago
We had an issue with a leak in the pvc in our bathroom over the weekend. We called up Atlantis as our water was off and it was a huge inconvenience. Within a couple of hours Robert Camp came out and had the issue resolved, as well as recommending a few tips for the future. Especially as it is the holidays, I really appreciate how quickly he came out and helped us resolve our issue. Highly recommended.
Jerry Lipscomb
2 years ago
I wish I could award more than five stars. David and Brandon called and asked if they could come earlier than scheduled. They arrived masked, with shoe coverings for when they had to come into the house, examined the situation, told me all my options and anticipated costs of same. Once we'd agreed the water heater needed to be replaced, they had to go get one. Once that was done, the work was completed and they were on their way in just over an hour - and that was replacing a water heater in a crawl space of an older house. They told me I'd have hot water in about 45 minutes - and they were right. I'm delighted with the service, the cost, and the results! I would heartily recommend Atlantis Plumbing, especially David and Brandon.
Tessa Waltonen
2 years ago
Wonderful company to work with. We had Robert Camp come to fix a leak in our master bath and he was not only professional, fast, and efficient he was also very respectful with everything going on with Covid. Would hire them with any plumbing issue.
Bryan Young
11 months ago
Robert was great. This is the second time I’ve seen him (first time with my home inspection, and this time to take care of a leak with the water heater). Got the problem taken care of, and always happy to answer additional questions if you have them. Would recommend and will use again.
Mike Banister
9 months ago
The first time they came out to replace two faucets we had purchased. Shortly afterwards one came loose from the counter and one stopped working correctly because a cartridge wasn't installed properly. On their second trip they corrected both faucets and also replaced a toilet which was leaking. I was only charged for the toilet on the second trip. Everything seems to be working properly. I would give them the benefit of the doubt and use them again if I have a plumbing need. They were punctual and professional each time and it's not that you make a mistake but how you respond which counts most. They responded quickly and made things right. I wasn't offered a discount for the second trip but wasn't asked to pay anything for redoing the faucets either.
Navien Tankless water heater repair. John Henry Massey is knowledgeable, trained and skilled on Navien. great work!
Bryan from Atlantis Plumbing completed a repair today on our irrigation line where it branches off of our main water line. He communicated well from day one when he game me an estimate, which was fair and clear. He also called to update me when necessary and got me scheduled quickly since I had a leak. Bryan did an outstanding job of explaining options and in the work he performed. He was patient (I had lots of questions) and thorough and made sure it was done right. I was very impressed with Bryan and the quality of his work and will definitely call Atlantis and ask for Bryan next time I have a plumbing need!
Margaret Free
3 years ago
I had my pipes clog on a Sunday night and Atlantis plumbing answered my call and had a team out here in the following morning. The team was so professional and diagnosed the problem immediately. Unfortunately my situation required a complete pipe replacement (poor yard) and a team came out the next day and worked IN THE RAIN and COLD for the entire day.I was absolutely blown away and impressed with this company. Big shout out to Herman, Justin, Jon and Im missing one other awesome guy's name. This company is awesome! I cannot recommend them more.
Leigh Ann Wilder
2 years ago
Robert Camp got here immediately when I had a sudden, severe leak and he knew exactly what to do. He was so knowledgeable. It is wonderful to have a true expert show up within minutes of an emergency call! I highly recommend him and of course the company.
David and Brandon were right on time, fast, friendly and professional. They did an amazing job removing a tiled in tub from my master bathroom. I highly recommend them for any plumbing job you need done. I am already planning on hiring them again to install a water purifier!
Called Atlantis Plumbing some time after 7pm tonight. The person answering the phone informed us that an on-call plumber in our area would call us back. Within 15 minutes Robert Camp, the on-call plumber return the call and arrived within an hour. He honored his quoted price and worked quickly to help us out in a pinch. Robert retrieving the problem helped us to advert further problems.
Trouble getting disposal seated. Quick response. Reasonable price. Jacki did a great job. Thanks on repeat assistance! Hope I don't need you guys anytime soon again but I know whom to call.
I was having problems with my bathtub faucet continuously dripping. Cy from Atlantis was able to quickly recognize the issue and take action to get it corrected. Service was efficient and Cy was very pleasant and personable. Thank you!
Annie Kirchstein
a year ago
We had Brian Miller of Atlantis Plumbing out to provide estimates on a getting a few items fixed in our home. He was on time, efficient and got the repairs we were looking for all done the same day! Even more so than that, he helped educate us on items he was fixing and he provided us options in the estimates for the work he could do. Never felt pressured to make any decisions but we were happy with the quotes provided. We will use them again in the future.
Loretta McLaren
2 weeks ago
What more could you ask for.
The best would be an understatement.
Always a great group to be serviced by.
Loretta Parison
3 months ago
Roby and Derrick installed four bathroom faucets and installed new pipes. They both were respectable, kind, professional, friendly and knowledgeable about plumbing. They faucets and new pipes are working excellent. I am very satisfied with their work. I will continue to use Atlantic Plumbing for future service. Thank you to Roby and Derrick for doing a great job. I will continue to use Atlantic Plumbing in the future. Loretta Parison.
Jeff Harrison
4 years ago
My wife and I bought a new house that had polybutylene plumbing that we wanted out. We called about 5 different plumbing outfits and Atlantis was who we ended up going with. Jackie, Barry, and Brandon came out to do the work. They protected our floors and cleaned up every day. We permitted the job and Jackie knew everything the inspector would look for and inspection passed without a hitch. Installation was very clean and professional. JC was their guy who covered the walls back up and patched the drywall, sanded, and painted. Looks great, can't even tell they were there. Would 100% recommend Atlantis. Great people to work with.
Second time I have had them out and both times extremely satisfied. Showed up on time for the estimate, both days got to work the next day. First time was to replace my water line from the curb, second was to install a tankless water heater. Doubt the cheapest, but you get what you pay for. Great work.
William Bowers
2 weeks ago
The plumber was professional and he has a comfortable demeanor.
Brandon Henderson
3 months ago
The plumber, Cameron, was professional and responded quickly. I highly recommend this company! He installed a new pressure reducing valve in no time at all.
Had a great experience with Chris and Jason. They new their stuff. Took care of my ejector pump issue within a couple of hours. Great customer service.
Laurellee Rodriguez
8 months ago
Always show up quickly, reasonable pricing, staff are professional and polite.
Craig Heigerick
3 years ago
This is a great family-owned business.I love working with companies like this. When you own the company, every client transaction is personal because all you have to sell is your reputation. Cy (who has been with them 18 years - a very good sign) came out earlier than his appointed time. He was a very likable guy and diagnosed the problem quickly. He made the repair and left the site clean and tidy. I asked questions about 2 other small problems and he gave me great advice. The price was very reasonable (probably because I did not have to pay for billboard advertising). These are great people!
Relief beyond words hiring A Atlantis Plumjing to re-pipe the entire plumbing system. I had a good feeling about Mr Mike brown and I couldn’t be more satisfied about his gentleness and his professionalism. He explained thoroughly details and brought much peace to the stresses this was having on my nerves . This new plumbing system eliminates hot water delay reaching the pipe instantly which was a concern for many years.I am forever great full to. Atlantis
Julia Ferguson Sawyer
4 years ago
Robert Camp is a true professional. He came to our house to fix a plumbing issue. He very quickly saw the problem and fixed it . Our next issue was a gas line problem. With six fireplaces in an old house having the gas lines safe and functioning are incredibly important. I thank Robert for his kindness and his thoroughness.
Bree Robinson
3 years ago
We have used Atlantis twice now and both times they have been quick to arrive and vey helpful. This last time, Jon was able to arrive and fix our issue quickly. He did a great job of keeping us inform of what was happening and upfront with the cost. We really appreciate their dedication during these times. Thank you Jon and Atlantis Plumbing for a job well done.
Justin Schoenfeld
10 months ago
Tony and Jon came out on time spent more than any other plumber and I'm completely satisfied with them 10/10.
Armina Watson
3 years ago
Definitely a wonderful! Robert did an amazing job. Great customer services, from the office as well as the workers that was sent out. Please if you’re in the Atlantisplumbing is the best place
Patty Wallenburg
a year ago
Dylan Smith came and took care of my plumbing issues. He was pleasant and polite and took the time to discuss what he needed to repair. He even showed me some ways to take care of general maintenance.
The first plumber sent to my house was rude and not helpful. The second was more professional, but gave me an estimate of over $17,000 to replace my pipes because they were so rusted on the inside that they were only half the diameter. Needless to say, this estimate was a complete scam. Two other companies confirmed with cameras that my pipes were perfectly fine and did not need to be replaced. Attached is a picture of my rusted pipes.
Atlantis Plumbing was prompt, very nice, and worked with me to identify my problem. What I liked about Herman was that we talked about the options ahead of time and during the process so that he didn't perform work that I would had to have paid for which I didn't need. I highly recommend Atlantis, and especially Herman.
We had a leak in our main line from the meter to the house, in the yard going across and under our driveway and when i called i was expecting a very high bill and my driveway to be cut.Instead Byran comes out walked through the house check and looked at everything and told us the best news, that they can fix it without cutting our driveway. Had everything in writing and gave us a very fair priceThey booked the service appointment right away, the guys came out promptly and got it done in 4 hours, yard and driveway was not disturbed at all. They know what they are doing A+++ work and knowledge.I would call them again in the future if i have any type of plumbing service!
Quick, reasonably priced, competent, good communication. They replaced the water service to our home, got the water pressure to spec and replaced the water heater’s expansion tank. No one wants to to have to replace water service, but if it has to be done, we recommend them based on this job.
Everything about this service company was impeccable. Office personnel were so nice and very efficient. My serviceman, Cy, was knowledgeable and made me very comfortable in my decision to use Atlantis Plumbing. Estimate visit on Monday, installation Tuesday. I am so happy and relieved. All work was to code. So happy work is done and I have a new hot water heater. Thank you Cy and Atlantis Plumbing!
The fix was more simple than I thought and all it took was a tightening with a screwdriver, but what I like is that they were honest and didn’t overcharge us because of my own ignorance… also very friendly and professional! Will definitely use again 👍🏻
I am very pleased with the level of customer service, promptness, and efficiency shown by Mr. Camp. I had no difficulties scheduling and was actually surprised that an appointment was available so soon after I called! Mr. Camp replaced my plastic shut-off valves with metal ones throughout the house on the same day he came to diagnose the problem and I couldn't be happier!
Patricia Mokhtarian
2 years ago
Robert Camp and his assistant Demarcus were courteous, knowledgeable, forthright, thorough, and fair. Robert replaced the toilet's innards, double-checked, found another source of leakage, went to some trouble to locate the part for a 15-year-old toilet, made *that* repair, double-checked again, and charged a reasonable price. I've always had a positive experience with Atlantis.
Karen DeMers Dowdall
6 years ago
I have never been so impressed and surprised by the superb plumbing work that Atlantis Plumbing expertise did so efficiently, on time, too. Cody, a very knowledgeable professional, also too the time to teach me the important steps to take to prevent further problems with the kitchen plumbing and I am so grateful for Cody's work and to Atlantis Plumbing!
Good Honest Plumber, Gave me a discount and helped me understand exactly what was wrong, and wasn’t afraid to answer any questions or concerns
We called at 11 am as we had water coming up under driveway. Bryan came to our house by 230. He was Very knowledgeable about the best solution and so nice to work with. Tom and Scott were here by 9am the next day and Rerouted our water pipe from street to house to avoid tearing up the driveway. They were all very easy to work with and extremely professional. I would definitely use Atlantis again, although I hope I never have to. Thanks so much for a job WELL DONE!
I had a water main leak under my dive way slab directly after the water meter. I called Atlantis Plumbing and they quickly dispatched an employee, Brian, to review the situation. Brian gave me a number options and cost estimates to repair the leak. Brian went out of his way to give me the best option at the best cost in comparison to the others I contacted.The work crew immediately came out repaired and replaced the outside was well as the inside main line. Their work was simply amazing. These two men, Tony and Reginald, had the job done in no time and had our water running again with even better water pressure. Atlantis is now my plumber. I would absolutely recommend Atlantis Plumbing, L.L.C. for anyone for their plumbing needs.
Mark Richardson
6 years ago
I needed to have poly pipes replaced in my house. Atlantis Plumbing was one of several companies who gave an estimate. They were very competitive on price and were very thorough on the work that they did. I feel like they went above and beyond with their service. They completed the work on time and on budget and they went out of their way to make sure my wife and I were happy with the work they did. I would gladly recommend them to anyone needing their services.
Jean Smith Shanks
6 years ago
Atlantis Plumbing is my go-to vendor for my plumbing needs. I only have to call them ONCE and the job is done thoroughly and completely! Hats off to Josh, and Tim - - Thanks so much, for tackling such touch jobs with precision; older homes are not always easy to work on, but they DID IT!!
Had a plumbing issue after hours so I called Atlantis. Robert was out at my house within the hour. He mitigated the spewing pipe and leaky bath tub valve immediately so that we could turn the water to the house back on for the night. He was then back at my house right on time in the morning to change out the valve for the tub. Super professional, knowledgeable, and very reasonably priced even with the after hours call. 100% recommend
Phillip Isaacs
3 years ago
It's hard to find a good plumbing company but have to admit, Atlantis has been great, especially from a pricing perspective. They are reasonable. They stand behind their work. After I replaced my sewer line, the company sent a different plumber just ensure there were no issues. That review resulted in fixes that they entirely owned. In terms of plumbers at Atlantis, Jeffrey is my go to guy - he is a phenomenal plumber. He does the work with quality workmanship and doesn't settle for less. I've dealt with Jeffrey a few times, and he's ONLY person I would ask for at Atlantis.
Had a sewer line issue. Called a few Cobleskill for quotes. Atlantis was prompt, courteous, knowledgeable, but a little expensive.
Amazing proficiency and attention to detail. Did a bore and replace job of main waterline. Great price. Workers very courteous, professional and competent.
We discovered a leak from our laundry closet and called Atlantis Plumbing to check if it was a pipe leak or a washing machine leak. Cy came Thursday 9/3 and thoroughly inspected the pipes. He determined that it was a faulty washing machine. Atlantis Plumbing did not charge for this service as part of their free estimate policy. Cy was kind enough to let us know that current codes called for a gravity drain that would handle such leaks. Our laundry room is on the main level of a ranch house over a basement. A couple days later we talked to Cy about what would be involved in the installation of a gravity drain. We decided on doing this upgrade while the water damage was being repaired. We called Atlantis Plumbing and they scheduled Cy to come and stub in the drain Monday 9/7. When the new flooring is installed he will come back to finish the gravity drain. Cy always calls before he arrives and does arrive on time. He is very knowledgeable and proficient. The people in the office who schedule the plumbers are very nice on the phone. We highly recommend Atlantis Plumbing.
Phil Brudney
7 months ago
We had a pipe burst due to freezing. Atlantis gave us a next day appointment with a plumber when we were told by other plumbing companies that it would be over a week before a plumber could come out and most other plumbers were not answering the phone the day after Christmas. They ended up coming out same day, which made us very happy since we had no water in the house due to the burst pipe. The plumber, Ben, was knowledgeable and quickly fixed our busted pipe. We were very happy with our experience with Atlantis and will use them again in the future!
I called Atlantis to fix some minor issues and get an estimate on a renovation project. David gave great advice, was friendly, and professional. I will use Atlantis again in the future.
Jon Camp came out and showed showed me the entire plumbing line from house to street with the camera and monitor.He is very informative and helpful.Win Win for me because I did not have a sewage blockage!Reasonable cost for inspection.Mark W. in Brookhaven, GA
Wayne Quarles
8 years ago
After water detection could not find our leak under our slab and knowing we had the old polybutylene pipe, we decided to have our home re-piped. We chose Atlantis based on positive reviews and the fact that they offered a complete-turnkey solution. Shelby Taylor and his son Brandon did the re-piping. They were knowledgeable, professional and cared for our home as if it were their own. They did this very challenging job in a matter of days and did not stop until they had our water back on.
Easy scheduling and smooth setup process. Tony Strickland was professional and a joy to work with. Great plumbing company!
Dinah Gentry
7 months ago
This company is phenomenal! Great customer service, attention to detail, and GREAT price!! I DEFINITELY recommend them.
Shaun Young
11 months ago
We had a great experience with Atlantis. They were easy to contact and set up service with. We were able to make an appointment for the next day. They were very communicative with texts and calls as to when they would arrive.Roby helped get our gas line set up with an adapter. He was friendly and knowledgeable. He was respectful being in our house, wearing a mask and shoe coverings.I will absolutely contact Atlantis for any and all plumbing needs.
Called for emergency service in Tucker, GA, the plumber Robert Camp was excellent. Fast and professional, at a good price. Will definitely be using them again if the need arises.
Aditya Kulkarni
3 months ago
They quickly resolved my issue and explained the possible problems to me. They were very professional and also fixed my broken basement door. Would highly recommend.
Jeffery was very knowledgeable, professional and friendly.. This was an emergency and Jeffery was at my home within an hour. He diagnosed and tix my leak. EXCELLENT SERVICE!!!
peter wilkins
4 months ago
John Massey was quick, friendly, and knowledgeable.
John was great! Very pleased with his professionalism and customer service. Even asked if there were any other plumbing issues that needed to be address. Great job!
Peter St Pierre
5 months ago
After receiving a high water bill in a home we recently bought, I found water bubbling from the ground outside the garage. I called a few plumbers at 5pm and Atlantis was the only one who sent a tech the same day. Bryan arrived within 30 minutes and repaired an underground pipe before the sun went down. I also asked about adding a shutoff valve and he made it happen. I am impressed and will use Atlantis for any future plumbing needs.
Zach Schellhase
a year ago
Jon Camp came out today and was so ethical and honest. He tightened something that was originally recommended to be replaced at $480 for nothing for us. When they have this kind of integrity I know it’s an amazing company
Darin Judson
4 months ago
They replaced my water line from the meter to the house. I received 2 other quotes and they beat the lowest one of those by $400. It was an urgent repair as we had no water, they quoted it on a Wednesday, and started work the next day. They even showed up a little early, the 2 guys that did the work were polite and hard working. I definitely recommend Atlantis Plumbing and will use them next time I need a plumber.
Everyone from start to finish at Atlantis were great to work with.
I had to have my main water line replaced. They quoted me a fair price and completed the work with no damage to my lawn and shrubs.
I highly recommend them for any plumbing issues you have.
Plumber was very knowledgeable and professional. He unclogged my toilet just in time for Thanksgiving. Big thanks!!!
Chet did a great job fixing a tankless hot water heater. Had to track down the mfg'r, got the job done.Jackie went above and beyond, great job!
Emily Restrepo
8 months ago
Smooth process, and Ted was great! Super easy to work with.
Chet was professional, kept me updated on his ETA, and kindly explained the issue and fixed it in a timely manner.
Dylan did a great job repairing my sink pluming. I would highly recommend this company!
Gregory Seeger
3 months ago
Very responsive and exhibited professional from start to finish.
Patricia J Blanton
2 months ago
The repair men were very respectful and helpful. I felt that they knew their job and I was confident in their work.
John Christens
6 months ago
Technician was friendly, professional and helpful, but $375 to replace a bathroom faucet cartridge is obscene ! Did the work myself, $16 part and 1 hour of my own time.
Russell Taylor
11 months ago
Work was very well done. Tech was professional and courteous, and a credit to your company.
Denise Wagner
6 years ago
Could not have been more pleased with the plumbers, Cody and Tyler. We had a water leak between the water meter and the house. They came out, explained how they would take care of it and proceeded. (We had discussed cost, etc the day before with Brian-- which was reasonable). Very pleased with the skill level, knowledge, and professionalism. They went above expectations in handling our issue. Very thorough. Love the 10 year warranty! It was on the invoice plus Cody went over it personally. Will definitely call Atlantis for future plumbing needs. Appreciate the quick service!
Todd Stockberger
2 years ago
The guys did a good job but I ended up with a problem. I called and they addressed it right away. We all make mistakes. It's how you handle them that defines you, and they handled it with integrity. They definitely have my business.
Work order still in progress. So far So good.
Looked for companies with good reviews in Google, and this one was open 24 hours. I called and made an appointment right then. That was yesterday, and Atlantis has already been out to (a) diagnose the problem, and then (b) fix it. And good communication from the plumber. Thanks!
Atlantis Plumbing was great and I would 100% use them again. Robert Camp and DeMarcus were very courteous and professional, walked me through the process and quickly resolved my issue. Thank you!!
Every time I use Atlantis, the work is top-notch! Very dependable as well. Both Aaron and John have done work on my new house recently and have been an absolute life saver! I would never call anyone else.
Robert Camp is great. He fixed three toilets in my house that had leaking wax, and fixed a leaking tub faucet. He works efficiently and has a great attitude and is efficient. Most importantly, I trust him. Thank you and Thanks Atlantis.
Robert Camp from Atlantis came to our house today to replace our water heater. He was very professional, cordial, and knowledgable. I would call him again in an instant for any plumbing assignment. Five stars.
Daryl came out yesterday checked out the problem. Came back today to fix everything. He explained everything and told me the warranty on the work he did. He did a great job.
Matthew Smith
4 years ago
Great overall experience working with Atlantis! I sent them an online quote request and was contacted in under 5 minutes and they scheduled an appointment for my desired time. Robert Camp (plumber) was very courteous and professional, he did quick work on the leak at a reasonable price. Will look to use for future plumbing issues.
Melanie Fanelli
4 years ago
Roby and his son were friendly and professional. They quickly scanned my pipes for corrosion, found the extent of the problem, and replaced the pipes in about 2.5 hours. They even replaced a faulty strainer on my kitchen sink. I have found Atlantis to be very available and extremely dependable! They have replaced pipes, outside water pipes, bathroom and kitchen issues for us!
Have used Atlantis several times over the years for leaks, shower and tub faucet repair, and water heater installation. They do excellent work and are very professional.
Storm took out our gas meter. County replaced the meter but we had to replace the line from the meter to the house. Over 500 feet through the woods and a horse corral. Atlantis responded within hours over the 4th of July holiday and despite issues getting materials got us up and bathing very quickly. Robert Camp is our hero. Gave us his cell number and stayed in constant contact throughout. NOTE: I have dealt with Atlantis several times over the last ten years and cannot overstate the friendliness and professionalism of both their office staff and field personnel. Highly recommend them.
The team at Atlantis - Ben, Robby, Jeff, John and their support staff turned my nightmare sewer replacement from a previous plumber into the most pleasant and cost effective solution! The manager John was involved in my case from the beginning and they did everything to ensure that my problem was resolved. The team went above and beyond and did an amazing and thorough job. I will definitely use Atlantis again for all my plumbing needs.Thanks again guys!!
Claire Pelletier
7 years ago
Cody is very knowledgeable and professional. His work was nicely done and I have no more leaks. I appreciate that he pointed out other areas of concern since I will be selling my home soon and what it would cost to bring the areas up to code.
Robert Camp and his assistant were friendly, yet professional. They replaced our water heater and garbage disposal and threw in a new faucet in one of our bathrooms, which had a leak. I would recommend them.
Atlantis Plumbing provided me a n evaluation of my issue with my sewage ejection pump and were able to resolve it and provide a fair price. They also went beyond any plumbers I've used in the past. Highly recommended.
Patricia Kush
11 months ago
We have been using Atlantis Plumbing since we moved to the Atlanta area 13 years ago, and we love them. Their employees are knowledgeable and friendly and their service prices are reasonable.
Jamaka did a good job putting in the water line thank you and Bryan for being so nice and respectful keep up the good work.
Prompt response. Courteous repairman, Bryan. Honest and helpful options for repairs suggested. Will call again if ever need a plumber.
Ogundu Grace
6 months ago
Had a water leak in the guest toilet, Called Atlantis plumbing, once they got into the rest room, Roby the Plumbing tech instantly detected that the leak was from a thin crack on the water tank as he just walked in.. this is without checking or touching nothing. All these while we thought it was coming from under the toilet water pipe.Gave a quote for the replacement and did a great job of it. Not only that…Roby and his assistant Derrick were so polite, nice and patient.I highly recommend Atlantis Plumbing for your plumbing needs.
John Edward
10 months ago
Best service I've received EVER!!!Very fair pricing that Bryan discussed with me on the initial visit out.Reggie came in and did such a great job --- was super professional, kept work site clean and did such a spectacular job especially considering the rocks they encountered when putting down 250 ft of new water line from street to my home.Thanks again and I HIGHLY recommend!
Christen Helfrich
a year ago
Bryan came out the same day we called him about doing a reroute of main water line. He got us on the schedule the next business day. Tom and Scott arrived the day of on time and worked hard for the several hours it took to complete the project. Very nice to work with. Highly recommend. We will definitely be in touch for future plumbing needs!
Annie Strahan
2 years ago
I highly recommend Atlantis Plumbing! They were courteous, scheduled me for service quickly and their rates were reasonable. Ben arrived promptly and installed hot and cold water valves for my washer. He was very professional and helpful. I will absolutely use Atlantis Plumbing again and I'll ask for Ben!
I don't know guys, I chose Atlantis because the reviews were pretty stellar but ended up being somewhat disappointed.I first called to get an idea about price of installing a disposal and was told over the phone that the job would range from $250-350 (approximately). The price seemed solid. I had my own disposal purchased so I scheduled an appointment.On the day the plumber arrived, he looked around and quoted me $450 dollars for the install and shrugged his shoulders when I questioned the original estimate I got.I told him to proceed. I just needed the job done and did not feel like paying an $80 fee for him to come out to just look around. Those fees make no sense to me...After he left, in the evening and after dinner, I realized my dishwasher would not drain so I had to wash everything by hand. I have kids too so we had a lot of dishes. Not fun.After doing research I read that if a knock out plug is not removed during a garbage disposal install, that it causes the dishwasher to malfunction. Seems that a professional plumber would know this.Anyhow, I had to call and have another plumber come fix the situation the next day. He arrived an hour after the allocated window. No one called to let me know he was running behind. Another disappointment.Though everything is working now, I am less than thrilled having to pay a hundred dollars more for a job than originally quoted. I would have likely gone with another provider had I known all of the above.Just my take.
Quinton Lucia
3 years ago
I had a clogged pipe and Atlantis was able to get someone out only a couple of hours later. Jon was the representative who completed the work. Jon was very professional and courteous. He went above and beyond to answer all of my questions and ensure the job was done correctly. He was able to fix the faulty repair work a previous plumber had done. He was very thorough, helpful, and had a high standard of work. I highly recommend Jon and Atlantis!
Overall experience was satisfactory. I wish I could give this review a 5, but was not pleased with the initial communication breakdown between the office, service tech Robert and field plumbers Jamaka and Marquis. Service Tech Robert went as far as to insult me via phone the day of service by stating I was a difficult customer because I requested to be notified prior to him arriving on my property so that I could be present for the assessment. His poor communication also impacted the initial interaction I had with Jamaka and Marquis because they were unclear regarding the job to be completed. While he is a master in his field, with a focus on selling jobs he needs to work on honoring customer's requests and being patient in explaining clearly/concisely the work that needs to be done. While most customers may not ask in-depth questions or need to actually see what is the problem, some do. As far as Jamaka and Marquis - absolutely wonderful! These two gentleman were wonderful to work with. Prior to starting the work, Jamaka put a call into the service tech to clarify the work to be completed. Both explained the work/steps to be completed with patience. Never displayed any frustration by me asking questions and truly took their time to ensure the job was done to standard. Also, cleaned up the area prior to departing. Would I recommend Atlantis Plumbing for future jobs? YES! However, only if I am assigned a different service tech.
Alexus McCray
5 years ago
I just want to say thank you again to Robert Camp! He was more than helpful. He came quick & got the job done! He walked us through everything he did so we know where to problem start and how to prevent it from happening again! Will definitely be using this service again & would also recommend him to others. Thanks!
My garbage disposal died. I called Atlantis Plumbing. An actual person answered. Scheduled a repair for the next day. Jon Camp called ahead and arrived on time. Jon was professional, courteous and took care of the problem. I would not hesitate to call Atlantis again.
Frostqueen Bee
6 years ago
My technician was very thorough, informative and experience. I'm very fearful of gas and he totally put me at ease. The repair was quick and efficient. Tim Robinson has restored my trust in plumbers. I will be patronizing their company in January when I get my hot water heater replaced.
We had an emergency with our indoor plumbing, we called Atlantis at 3:50 PM, they send a technician within 1.5 hours. Hi name is Tim. He had to drive long distance, got involved with storm and traffic, notified us that he will be a few minutes late. He was here around 5:15PM, looked the the problem, give us a quick diagnosis, done a professional job, fair pricing with one year warranty.
Steven Lincoln
3 years ago
We had two plumbing issues pop up at the same time and needed immediate assistance. Atlantis Plumbing responded very quickly. It turned out to be a difficult problem confirming the fact it was not something I could have done myself. Special equipment was needed to rectify the clod with our kitchen sink. Both problems were resolved and actually cost me less than I thought it would. Excellent work.
Was able to show up within 2 hours of calling when other places quoted 3 days out. Was quick and affordable
Savannah Andersen
8 years ago
David and his partner Derrick came out to move the water lines for my water heater and my washing machine. The work was completed quickly and correctly, and they were very polite and professional throughout the entire process! I would definitely recommend using Atlantis Plumbing.
Atlantis Plumbing did a reroute on the entire house; my experience with Atlantis Plumbing was positive to say the least. They came on the weekend, and worked tirelessly, until the job was complete. All the employees I dealt with were professionals. Jackie and Barry were the primary Master plumbers; very knowledgeable; I was kept informed always. I highly recommend Atlantis Plumbers.
Shalunda Fincher
a year ago
I had a leak in my water main. I put in a request for a quote online this morning and had a phone call for an appointment in less than an hour. Robert Camp was my technician and did a wonderful job finding the problem area, taking pictures, explaining what he found, and repairing the line. I would definitely use this company again.
Michael Sarradet
3 years ago
We called Atlantis Plumbing, and Robert Camp came out as one of their service men. We had several issues for him, all of which he fixed in a very professional manner. He was ver efficient, and very thorough in his work. He even solved a problem with a drain that another plumber was unable to fix! We will definitely use Atlantis Plumbing again.
Called Atlantis Plumbing to inspect a water leak. Bryan (Master Plumber) arrived on time and proceeded to check for the leak which turned out to be the main line after the meter. After a few minutes of digging Bryan located the source of the leak. Thankfully it wasn't under the slab and Bryan was able to fix the leak on the spot. He turned out to be a great guy. Very easy going! I'll definitely use them for my next Plumbing problem.
Lee at Atlantis Plumbing was awesome. Made one call, then he was out to my home the next day to repair the toilet and sink leaks. Lee also replaced my entire shower fixture, the price was reasonable, service was excellent and I will definitely use Atlantis again if I ever need plumbing services.
What a great organization. Quick call back an the work was completed fast and at a great price. Thank you Cody. I would highly recommend should you need any plumbing work.
Called Atlantis after given 2 quotes for sewer line repair. Jon Camp arrived, I explained I was told I had a collapsed sewer pipe, and clog in the sewer line. He asked me come view the camera in the line. Nothing, no clog, no collapsed pipe. He gave me an estimate for the sewer line, which should be replaced, (pipes original to 65 year old house) and replacement of the galvanized water line. He was fair, no BS, and the quote was more in line with what I can afford. Atlantis will do the line replacement because of Jon's honesty and integrity. Why can't every plumber be like Jon!
timothy green
4 years ago
This is by far the best plumbing company Ive dealt with. Thanks to our plumber Robert Camp our issue was fixed in a quick and professional manner. Also the area was left clean after his work unlike most plumbing services i have used previously. Thanks Robert Camp
We had a plumbing emergency on the weekend and called Atlantis. Tim called to tell us he would arrive in about an hour. Unfortunately, due to a storm, he was delayed, but kept us informed of the traffic conditions.. When he arrived, he seemed very knowledgeable, diagnosed the problem quickly, gave us a fair price and a 1-year warrantee. It turned out that a section of copper pipe needed to be replaced. I really appreciate Tim’s quality work.
We had a water main pipe break at our home on Saturday. Water bubbling up out of the ground. Called Atlantis and within two hours Bryan Haygood was at our home and digging a 3 foot deep trench in 95 degree weather and repaired the broken pipe. He was very professional and knowledgeable. He had everything he needed with him. Once repaired he filled up the ditch. He also found another potential problem and fixed it as well. Extremely satisfied!!!
Steve Tiscione
6 years ago
Called this morning with a water leak outside.. came out same day, they replaced the whole water line before the day was out so my water bill does not skyrocket! Thanks again Atlantis Plumbing. Have used them for years and wouldn't go anywhere else!!
Christine Slocomb
2 years ago
I highly recommend Atlantis plumbing especially if you are fortune enough to get Jeff on the job! He is professional, experienced and very pleasant to work with. He and Atlantis made a complex project doable and as good an experience as any major renovation disruption can be.
Duncan Smith
6 months ago
Every member of the team was friendly, prompt, and professional. The gentleman who came out to give me an estimate was very knowledgeable and the crew that came out the following day was fast and thoughtful with the repair.
Paige Woodruff
5 years ago
These guys just replaced a water line from the house to the street. They came out to look at it the same day as we called and did the repair there next day. Service guys were pleasant, polite and knowledgable. Price point was great .
Just wanted to give a huge shout out to Atlantis Plumbing and Chris M specifically. I had a large water leakage in my back yard and City of Atlanta spent over an hour unsuccessfully diagnosing the problem before they said Call a plumber. Chris from Atlantis came out within two hours of my initial call, diagnosed it in less than ten minutes, fixed it (Im embarrassed to say it was totally my fault and a pretty simple fix). And refused to charge me for or even accept a tip for coming out. Seems a rare type of customer service lately. Hugely appreciative of Chris and Atlantis for taking the time and refusing to accept payment even at my insistence. Doesn't get much better.
Tyler Twilley
7 years ago
Called herman out for sewer back up he had a quick response professional manner gave us a permanent fix to a ongoing problem will use them again
Came to fix a clogged in the pipe to tell me that I needed to get my srptic tank pumped out. And still charged me for a cloged pipe.😡😡😡
Alicia henslee
2 years ago
I had a few plumbing issues that are too much to go into but when it comes to my money, I am and have to be very careful how I spend it. This company must have gotten new ownership or management or just a brand new attitude when it comes to customer service and approval. I am so glad that I gave them a second chance because they went out of their way to make sure they had a 100% guaranteed satisfied customer. They will work with you to make sure that every plumbing issue you have is taken care of. Thank you Jeb for your diligence. A- NUMBER 1 when it comes to your plumbing needs.
Amber Robinson
6 years ago
Tim and Josh showed up earlier than expected (which was AMAZING) and reviewed my issue and knew exactly how to fix things. Great service and reasonable priced. Thank you
Techs Jackie and Berry came out to my house to look at a kitchen sink that was leaking. I knew it probably wouldn’t be a big fix, but they came, fixed the issue in 10 mins and were on their way. Nice guys and great service.
Eartha Davis
10 months ago
This is a great company. Beginning with the 1st service call / visit to the follow up visit after the new line installation, everybody in the office and in the field were great!
Robert Camp is a lifesaver, my guest toilet was running and flooding so I called hoping someone would come out but I thought since it was later after 8 that someone would come the next day but, no Robert came out ver professional and profession, the job couldn’t be totally fixed but after leaving he follow up with me and made time to come back out and complete the job in a timely manner I would diffidently recommend Atlantis Plumbing
Janice Howard
7 years ago
My experience was great. I had two small jobs and the technician was able to complete one job and gave me a more cost effective way of completing the second job. I love the quickness of the service. I placed a service call around 9am and the technician came out around 12pm the same day. Quick, fast service
Samantha Frost
a year ago
We've worked with Ben Broome twice now. He is THE BEST. Very nice, very responsive and a pleasure to work with. He takes the time to explain everything that is wrong and gives you all of your options. Very fair pricing. I cannot say enough good things about Ben and Atlantis Plumbing.Update: We just had to call Atlantis to come out for a pin hole leak in our pipes. We worked with another plumber today and Atlantis plumbers must have found all the best plumbers in the atlanta area because they were great. We had two come out to help this time, Jackie and Brandon. Our service couldn’t have been better. They were quick, knowledgeable and gave us great advice for the future. We will continue to only work with Atlantis plumbing and recommend them highly.
Franklin Wood
4 years ago
I have used Atlantis for several years, at my personal residence, and at rental homes I own. I have always been happy that they answer their phones (many do not). They dispatch their Plumbers quickly and communicate clearly when they are going to show up and then actually do what they say they are going to do! Repairs have always been done on time and at what I feel is a good value. Their people are always professional and not once have I ever had to call them back to re-work a previous fix. I highly recommend them!!!! Recently we had a main water line leak in our front yard on a Sunday. I called the office and since the local water company had cut off the water to the house, there was no immediate rush...other than having no water or toilets. lol. They came on Monday gave me a quote to repair if it was copper and another quote if it was something that had to be replaced from road into the house. Long story shorter, we elected to replace from road. They called in a crew that day and had it done in about 3 hours... most of that was the company that locates gas/electrical/cable/sewer utilities were really slow getting there even though they should have been out much earlier to mark where the everything is underground. Water service is restored and I continue to be impressed with Atlantis Plumbing!!!!
They came to my house on 2/13/2016 .They were very nice and explain everything that they were going to do for my Busted pipes.They did an awesome job I wish they could have close my drywall in my garage a little bit better..In all I would recommend them to anyone cause they finished the job in a timely manner. Thanks Reggie and knight Sr. Great job guys.
I called yesterday (Thursday) to schedule a leak detection service. I was given pricing information and asked for the earliest availability. I was told that they could come the next day (Friday) between 10am-12pm. I agreed to that schedule. When the tech arrived the next day he was not equip to preform a leak detection and was not aware he was there for a leak detection service. The tech helped me schedule a new appointment for Monday.
Terrific experience. Decided to replace my water heater and chose Atlantis based on other reviews. Chris Massey was great. Didn't move ahead after my first estimate but when I finally did he remembered my place and what I would need. True to his estimate, on time, and very professional. Highly recommend.
Jennifer Henriquez
11 months ago
Highly satisfied with our experience. Everyone is friendly, especially the phone coordinators/ dispatchers. They were able to send John Massey and his teammate to help resolve an issue and ensure we were satisfied. I greatly appreciate the attention to detail and professionalism. The clear and concise communication was also much appreciated, as it gave us a sense of realistic expectations. Lastly, the two gentlemen had wonderful senses of humor.Thank you so much!
Nicki Spencer
2 years ago
Very happy with service. Atlantis Plumbing came next day (they would have come day of if I had requested), the serviceman Robert Camp was professional, courteous, and explained all our of our options to fix our toilet in detail before making the decision. He wore a mask, and disinfected everything he touched before leaving. Would use Atlantis Plumbing again in a heartbeat.
Rechelle Mason
8 months ago
I used Atlantis before awhile ago and received great service from Roby. My house was built in the 60's, so a surprise pops up every now and again. This time I was swapping out dishwasher and water connection from wall started crumbling. Called Atlantis for a survey, came out next day. Of course it ended up needing some galvanized pipe cut out and re routed.🫣 Ben was very knowledgeable, gave me a quote on repair and fix for bathroom sink pipe ( not as bad). Had to wait a few days,he came out today as scheduled and got right to work. Surprise #2 ,was the grease build up trapped in the galvanized pipe from kitchen sink🤮🤢. No, I don't pour grease down the drain. Ben explained how this occurs over years of cleaning pots and pans that were used with grease. We could have stopped at that part, since it resolved the initial problem. Ben gave a recommendation to change out the longer piece also and good thing I did! I appreciated Ben's advice and explanation, he was spot on when I saw the inside. Thank you for the wealth of information to keep my pipes clear. The number for Atlantis stays saved in my phone and magnet on fridge. Highly recommended for plumbing needs.
Lisa Hammett
7 months ago
I was out of town when a pipe burst during a major cold spell. They came and fixed the problem the next day despite the very high repair demand in the area. We have used them for several years and we have always had professional and timely response.
As always prompt and professional. John was a pleasure to work with. Anytime I have an issue Atlantis always takes care of it promptly.
Quintin Sanders
8 years ago
Herman W and his crew did a great job on clearing out my washer drain. They were very professional and fast. I will repeat.
Shae Rutledge
7 years ago
We had some external issues with a filter and Tim Robinson was able to get it taken care of quick and easy. He took a major problem and found a solution that would keep us going until we could get the funds together to fix the problem entirely. It was much appreciated.
TaiScott Ponder
a week ago
Bryan was excellent to work with! This is my new preferred plumbing company.
Bryan was prompt, friendly, professional, did a great job. Would use again and recommend! Came out on the weekend and very affordable.
We got a leaking pipe replaced on 2/5/2021 by Reggie and Kyle from Atlantis Plumbing. They were great! They showed up early that morning, took one lunch break, and was done before dark the same day. The work was professionally done and still looks really good. We were also pleased with the cost as Atlantis was the cheapest of four companies we were considering.Great Job!!!
We have been using them for years and they are great. They deal with customers like they are family. We will not use any other company. Shout out to Chet, Jackie and John.
C Reebals (Planespotter 66)
4 years ago
Atlantis sent Kerry and Kevin to do all the rough-in plumbing for two bathroom remodels. They arrived on time and did the job with really good quality materials. Very pleased with the work! I have used Atlantis before and will continue doing so for all my plumbing needs.
My tenant toilet was leaking from a worn wax seal. Tony came, fixed the problem, & cleaned up. Thanks Tony!!
I’m very impressed with Atlantis Plumbing from talking with the office staff to getting plumbing issues resolved with our favorite plumber Cy. A few months back I talked with various plumbing companies in the hopes of finding a plumber and pluming company to take care of all of our plumbing needs. I was unhappy with a company that gave a very high quote for a toilet installation. Cy came out and quoted the job then came back to do this installation at the exact price quoted – not a penny more!Last Wednesday I discovered water leaking through my subfloor into the garage. Cy came out to inspect, and discovered that the leak was caused by the washing machine. He suggested I call my homeowners insurance company to get assistance with getting the floors dried out. He did not charge me a dime for this visit. What I really appreciated was his suggestion to add a tray for the washing machine to sit in and install a gravity drain to prevent any similar issues in the future. Fast-forward to Monday and Cy came out on Labor Day to install a stub in for the tray & gravity drain. He will return to complete the job once the new ceramic tile flooring is installed. I’d highly recommend Cy and Atlantis Plumbing because they care about their customers, are well trained, highly professional, and are very pleasant, caring and, understanding people!
I was told that my new faucet was defective. I will need to purchase another one to resolve my issue.
Excellent service and professional. John got our kitchen in the basement running smoothly with a new pump and didn't break the bank. It was very reasonably priced.
John and Cameron repaired my garbage disposal and replaced it with a new one and now my dishwasher is back in service. Thanks for the good service.
kyle benderoth
2 years ago
I had Bryan come by after 3 failed plumbers tried to find my leak. He found it on the main service line and immediately fixed it. He was courteous and quick. The prize was extremely reasonable. I will use then again!
Valjean Whitlow
3 years ago
The salesman was very knowledgable in identifying the problem and in providing multiple solutions at different price points. He had a crew out within 24 hrs of the estimate to do the work. The only negative was the workman had to be made to restore the yard to its previous flat appearance. They were going to leave the dirt all in a mound after digging and replacing it. We also had to bleed all the air out of the line after they left. My mom thought they should have done this for the two grand paid. It was not a cheap repair but it seems to gave been done correctly so we will just have to cut back elsewhere to absorb the cost. The work took 4 hrs but they quoted 5 to 9 hrs. We were pleased it was done faster. No one wants 8 to 9 hrs with no water. Two grand for a 4 hr job was a great pay day for them! Wish I made that kind of money for 4 hrs work! I would hire them again for plumbing issues.
Third time I've called Atlantis, and will again whenever I need a plumber. Knowledgeable guys that are on time and efficient, polite and conscientious. Highly recommend.
Jeffrey Krall
7 years ago
Herman came out to the house the morning after I called about a smell in the house, he and his helper were professional and efficient and fixed the problem. I would recommend Atlantis Plumbing for any plumbing needs.
Zachary Foltz
4 years ago
Tim Robinson and Brandon Sprudin came out to solve what I thought would be an expensive problem. I'm pretty handy myself and an engineer, however, I called them out because what needed to be done was going to be a huge PITA. I expected to spend a lot of money to get this fixed due to the nature of the problem, but Tim came up with an ingenious solution (that I was very skeptical would work) that worked flawlessly. They saved me a ton of money, headache, time, etc. Calling these guys out was one of the best decisions I've made in a while. A good plumbing company would have come out and fixed the problem in a day or two, left me with a hole in my ceiling, and charged me 2-4 times what I paid. To me that would be acceptable and I would give that company 5/5 stars. That's not what happened though Tim and Brandon fixed it in half an hour for half the cost by thinking outside the box. Honestly, 5 stars is not enough for this company/Tim/Brandon, and I recommend these guys get a raise. I also recommend you stop reading reviews and call Atlantis and you can thank me later. I've worked with 6 different plumbers at Atlantis and they were are all fantastic but this last experience was so great I just had to write a review. So the only question is why are you still reading this review, and why haven't you called them!?!
Carl Capelouto
4 years ago
We had a water leak on a Friday night. No water and a holiday weekend upcoming. ROBERT CAMP of Atlantis Plumbing came out at 8pm and spent the next two hours getting very dirty and fixing our problem. Fantastic job in difficult conditions. Worth every penny. Great job!! Thank you so much. Recommend this company and especially Robert Camp!!
karen ethredge
2 weeks ago
I called Atlantis upon discovering a massive leak in my front yard. They came out the same day and it was fixed by 10:00 am the next day. Chad was very professional and helpful. He and the company exceeded my expectations. Thank y’all for all you do!
Big thanks to Robert Camp @ Atlantis Plumbing! Robert was on time (early, in fact!), professional, knowledgable, friendly and patiently answered all my questions. He did an excellent job finding the source of and fixing a leak and replacing a toilet in a guest bath. We couldn't be more pleased with the value, quality and same-day service from Atlantis Plumbing!
Jon was excellent and he was very fair on what needed to be done. He is a great guy
Richard Schwartz
3 years ago
These folks are among the best businesses I have ever worked with. Prompt, respectful, knowledgeable and REALLY good at what they do. They gave me the info I needed and saved me hundreds. Hard to find an honest business. I would recommend this group to everyone!
Malinda Henson
7 years ago
When I filled out the information on line to schedule an appointment, the call came right in on time. The professional scheduler and I talked. She wanted to make an appointment for the next day but my schedule would not allow it to happen. We did make an appointment for the following day day for 10:00 - 12:00 which was prefect. The day of the appointment I received a call about 10 minutes to 10 and Tim stated that he was right at my door. Thank you Tim for keeping the time professional. Tim and Telvan arrived, assess the problem. Gave me a price, retrieved the necessary equipment and began work. I saw the job as a total mess but Tim and Telvan took care and repaired the problem a a very professional manner. Professionalism shown by both parties was very excellent executed. I have found the professional, friendly, out going, inexpensive plumber that I have not been able to find before. Thank You Telvan, Tim and Atlantis Plumber. I will spread your name HIGHLY. You have a new best friend.
The technician was great and did a great job. Gave some pointers and was completely finished well under an hour.
Bryan came out quickly on Saturday to fix a water leak in our yard. He was courteous and friendly, and got to work right away. Once he shut the water off to the house, my neighbor came outside and we realized it was his meter and his leak, not ours. Atlantis didn't even charge us for a service call. We will definitely call them in the future.
I have used Atlantis Plumbing multiple times and every experience went very well! The last time was for a pump alarm. Jackie L. promptly came to the rescue and quickly addressed the problem. He was very professional, thorough and cleaned up afterwards. Will definitely recommend Atlantis Plumbing to others and use them in the future!
Guys were out early and kept me posted as em they repaired my water line; many thanks to Cody and Andrew!
Taggart Bowen-Gaddy
2 years ago
I've used Atlantis a few times and most of the time it has been excellent. Great work and friendly staff. I did have one incident when a plumber left to get parts and never returned, with the head office promising me someone else would come back out + they never did. To their credit, however, the owner called me to set things straight and Ben came out early on a Saturday to fix the situation. Ben did excellent work and was very helpful in giving me a few tips for my bathroom project.
Khiya Townsend
4 years ago
Jackie & Barry came by to inspect possible leaks coming from an upstairs bathroom. They were very professional and knowledgeable accessing all possible situations. We have a few more test factors to get through, but i'm confident they will figure out the problem!! Glad i called this company to help.
Austin Yongye
7 years ago
Excellent and timely service. Very professional. I called Altantis Plumbing for a leak in my basement. Tim and Branden readily identified the source of the leak. They were not willing to charge me, because it was not a direct plumbing issue.
Ben was great and Nicole in the office was very understanding of my late phone call and they both went above and beyond. Ben was determined to fix my issue even when the clock struck midnight.
Candace Williams
11 months ago
Atlantis plumbing repaired a pipe leak and re-piped my entire water system. They were great to work from the first contact via phone all the way thru completion. Their technicians were knowledgeable, professional and personable with good attitudes to work through difficulties. I definitely recommend them. They know what they are doing!
Robert Camp and another associate came out to address a slow draining tub/shower. They were able to quickly and easily get everything cleaned up, and made sure I understood what they were doing and how to prevent any issues in the future. Fantastic service - I'll definitely call them again for anything else I need.
Atlantis Plumbing has been great to work with! My technician John Henry exceeded my expectations by going over and beyond to ensure my plumbing needs were taken care of. I interviewed 3 other plumbing companies before Atlantis and the other technicians were not familiar with installing a drain pump for my basement wet bar. John came in and immediately was familiar with the pump installation and even strategized with me of ways to install given the difficulty of the plumbing setup. Thanks again John!
LaJauii Hopkins-Hunter
3 years ago
I had a birthday party in less than 24 hours; yet my home had a Big Problem! The sewage was backing up into my third level and I had no time to discover a plumber. I called the professionals at Atlantis Plumbing that very same day and got an expert (Robert Camp) out to my residence in less than two hours- the problem was horrific; but the service was Terrific! Thanks for saving the party
LAQUITA HUTCHINSON
10 months ago
I had the pleasure of using this service for a pipe repair. They were very detailed and explained every step of he process. I highly recommend this company for your plumbing needs.
Performed inspection— job well done. Great job.
Adrianne Smith
a week ago
Robert came out and saved the day! He even fit me in same day, and worked late to get my horrible leak fixed before it caused any serious damage. I couldn’t recommend him or Atlantis enough!
After hours service for my elderly parents. They came quickly, solved the problem. In addition, the technician, Robert Camp, was very friendly and extremely professional.Excellent Service!!!!!!! Thank You!
James & Crystal Studer
a year ago
On-time, friendly and did a great job. Had them install a tankless system and whole home water filtration.
Somnay Williams
4 years ago
Wanted to give a big thanks to Robert Camp, Atlantis Plumbing. He was very courteous from the moment I spoke with him. I had a main line clog and Robert came and saved the day; very prompt. He also gave me great advice to prevent further leakage of water. Robert you are heaven sent and are greatly appreciated!!!!! May God continue to bless you.
Not only was our repairman, Chet, prompt…he was actually early and did a fantastic job of assessing the situation and communicating it thoroughly. He was in and out within an hour. Very personable and courteous, with the price being commensurate to the job. Would highly recommend Atlantis and use them in the future!
Robert Camp and Atlantis Plumbing saved the day! I called with a plumbing issue on Sunday morning and Robert arrived in less than two hours. He quickly identified and fixed a cracked pipe that was actively leaking inside the wall. Without Robert and Atlantis Plumbing, we would have had a much worse problem. Thanks for the help!
Had a pipe break in the wall. Called in the evening and was able to get a early morning appointment the next day. Technician Reggie Knight Sr. came out and within an hour had the repair complete and the water back on. Thank you Reggie for the fast, friendly and quality service!
Peyton Holland
3 years ago
Robert Camp and his partner, with Atlantis Plumbing, came out during the inclement winter weather we had on Saturday, was punctual, professional, and courteous, and was quickly able to remove the old corroded hoses that were in place to hook up my new washer. Thanks so much Robert, I appreciate you!
At first I wasn't sure about Atlantis Plumbing. I met Brian for the first time he assured me that they could actually do the job. He sent two of the best guys he could ever send out.Cody and Michael. They had the best personalities you could ask for. I had a water line leak They rerouted My Water line from my garage to my water meter cutting through some concrete. A job that was done very professional and clean. If I had to do it all over again I will use Atlantis plumbing and I would asked for these two guys again. Cody and Michael, thanks for a job well done.
W G Waggener
6 months ago
Professional Jon confirmed no work needed. Best $85 I have spent in a long time. Sleeping well tonight!
Jon Camp helped us right over the phone to determine that there was not a leak and helped us find an alternative solution to our water issue. Thank you! This is the 2nd time we have used their services and they have done a great job. Thank you.
Christine Presto
2 years ago
David showed up wearing a mask and booties to check a water heater that had been out for several days. He diagnosed and resolved the problem in what seemed like 2 minutes, while also making sure I knew what was going on in case it happened again, so I could resolve myself. I appreciate their excellent service and will be calling them again for future needs!
Trinette Potter
a year ago
Great customer service! Love how he thoroughly explained everything. Very reasonable prices. Quick service, a plus. My 2nd time using them for a new water heater. I wish the first lasted longer than 10years but no fault of Atlantis. Will definitely call/use their service again.
I've used this company several times and they have always come thur for me.
This last service call was ER call and they were able to fit me in ASAP.
Thankyou Atlantis Pluming
Had a challenging water leak under my concrete driveway. Atlantis rep came immediately and proposed various options, explaining each along with its pros and cons regarding a lasting remedy and honest assessments of costs. I chose to re-route my water line so as to discard the aged, leaking line. Not only did Atlantis do the job extremely competently but they took a number of extra measures to improve my water line set-up. They assured everything was done to avoid any dangers of freezing, replaced ALL valves from the water meter to the final input valve in the house. I will call them again should I have an problems but am convinced any future problems will not be associated with this water line!
Jennifer Horvath
4 years ago
Robert Camp dropped by today to help out with a new faucet install and repairing some less that awesome work done by other plumbers. He was professional, helpful and did a solid job. I will be using Atlantis again.
Samuel Kilcrease
3 years ago
John Henry was superb from start to finish. Very responsive to questions and did a complete replacement install of my hot water heater that busted in record time. Very knowledgeable and friendly. Class act all the way. I highly recommend Atlantis Plumbing and John Henry!
Jeremy Anderson
2 weeks ago
Sandy was amazing and great to my entire family!!
Anastasia Cook
a year ago
Brian Miller and Atlantis saved my life. Had a plumbing pipe nightmare and he provided professional, quality service without gauging the prices. He offered me exactly what I needed to solve my issues without adding extras. Brian was kind and informed and taught me tricks to solve minor issues/preserve the life of my plumbing. He also worked with a difficult HOA manager in a multi-unit condo building and pointed out a fix that the entire building is needed. Great, great plumber and great, great company that you can TRUST!!!
Brad Broadrick
5 months ago
John was friendly and great at explaining things that needed to be repaired. The timing was off a few hours from schedule arrival time, but that's due to a previous job he was on taking longer than needed.
Phenomenal experience! We had a major, ongoing plumbing crisis involving the main sewer line after moving into a home within less than a year. The dynamic team of Wayne and Josh were able to resolve the issue with professionalism, genuine care for us as human beings, and clear industry experience. They answered all of our questions, advised us on the work they were doing during the process and worked tirelessly to resolve our issues with absolutely zero shenanigans. The initial consult with Jon was very clearly explained with details addressed and completely respectful. Overall, Atlantis Plumbing has a winning team with exceptionally professional, knowledgeable, and honest folks. They have earned a new customer for life. Thank you!
He did a great job! He found that our 3-year-old had stuck a solar light in a pipe that was uncovered in our back yard. We all had a good laugh at the situation after he had unclogged the drain and recapped the pipe. And the best part was he didn't charge an arm and a leg to get the pipe unclogged.
Parker Singletary
3 years ago
I noticed a leak outside my house where the water main enters. I called Atlantis Plumbing at 9 a.m., and at 11 a.m. Bryan arrived, diagnosed the problem quickly, and gave me a very fair quote. Two hours later he was done with the repair, and we were able to bring water back up to the house! I can't say enough good things about Bryan-he was a hard worker and very calculating with his choices in the repair. He let me hang around while he dug up the leaky pipe and make the repair so I could understand the problem and the fix. If you want a plumber who will show up on short notice for a very fair price, and is incredibly polite, call Atlantis and ask for Bryan!
Joseph Cassavaugh
8 years ago
If I could give 4.5 Stars - I would. They were prompt, honest, direct, hard-working, competent and got the job done quickly. Felt they might have been a little expensive in that they quote per job, and they seemed to do the job much quicker (good thing overall but that's what made me think I might have overpaid a little...but...they fixed it quick and competently....where someone else might have dragged-it-out....just to seem like it was a bigger jog than it was) then they originally told us it would take. (mainly because they didn't run into any unforseen problems.) Unfortunately, because it was an emergency situation, I wasn't able to get quotes from any other plumbers. (On the huge plus side, they came right after we called them...and even in the pouring rain worked enough to verify the external leak....and then returned the next day to completely fix the problem.) They also provided options and didn't push us as to which option to take. Brian Heygood was kick-ass and I'd hire him again in an instant. Only met James Maxwell briefly but also seemed like a competent hard-working individual. Hope that helps someone make an informed decision.
Michael Lonati Jr
a year ago
Called with some plumbing issues and was able to get a next day appointment. Due to a cancellation, I got a call that someone would be out the same day. Derrick soon showed up to my house and was great. Derrick made this interaction an amazing experience as if was an old buddy coming by over to help out with a small problem. Thank you for everything.
Always professional, quality work, excellent value for the investment.
Shana Ellison
5 years ago
Always fair pricing and never try to perform an unnecessary service just for the money. They’ve replaced some of our old piping with new pvc and were almost $1000 less than the other 2 quotes I received. Recently had a backed up toilet and we thought the pipe needed to be flushed out or replaced. Chris came out and told us we just needed a new toilet. Didn’t attempt to do anything unnecessary. Will use them again if we ever have anymore plumbing issues.
Today Robert Camp of Atlantis replaced 2 shut-offs under my kitchen sink. Robert is friendly, knowledgeable and customer oriented. He did a great job with fair price.
Ronald Crenshaw
5 years ago
Robert Camp arrived in a timely manner and diagnosed the problem.He explained the process and replaced the frost-free faucet.A
job well done.He is an asset to Atlantis Plumbing.I highly recommend Atlantis Plumbing.Thanks very much!
Peggy Dascoli
3 years ago
Jon Camp and Dustin did a great job installing a new toilet in my Guest Bathroom. Jon answered any questions I had before he left. He was very professional and courteous. The office staff was very professional each time I called and very helpful as well. I would use them again and ask for Jon.
We had a great experience, fixing an unseen leak outside of the house. Bryan, as well as Tom's team are all extremely thorough, professional, on-time and courteous. The workmanship was excellent: explained every step and made a positive decisions, not the easiest solution. Highly highly recommend!
We had a sewage pump issue and Atlantis Plumbing promptly responded to my call and sent out a technician. Robert Camp was very professional and helped diagnose and fix the issue.I was super impressed with the fast service provided by Robert Camp and Atlantis Plumbing.
Bryan came out and gave estimate to repair main water line leak. Cody and Andrew came out and did the repair. I'm very pleased with their honesty and their workmanship!! They didn't try to rip you off by doing unnecessary work. I would definitely use them in the future and would recommend them to others!
Chet Murphy, Atlantis Plumbing Technician, was awesome 👌, he came fixed the leak on water turn.off valve under sink, and installed our new dishwasher. Very professional & knowledgeable in performing our scheduled tasks. Atlantis Plumbing will be our Plumbing company for future plumbing needs. Definitely a 6 ****** star operation in my view.
Called Atlantis for toilet leak. Herman contacted me the night before and I gave him a brief description of the leak and possible sources of the problem. He called with 1hr lead time and arrived early. Performed the camera on the lines and identified the rooter issue. He also replaced the toilet seal. Overall good service and valuable recommendations.
Audrey Walker
7 years ago
This is my 2nd time using Atlantis. Very courteous workers and efficient. David handled my plumbing work today, and I am happy to say that he was great to work with. Friendly, courteous, and cleaned up afterwards. I will call Atlantis for my future plumbing needs. A+ service.
Vincent Holman Jr.
4 years ago
Jackie and Barry came out to my business for a plumbing issue. Both were friendly, quick, and efficient. They diagnosed the problem and fixed it in a hurry! Would definitely recommend.
I cannot recommend Bryan with Atlantis Plumbing enough. He saved the day! He was exceptional at customer service - incredibly kind, communicative, professional and helpful.We had an underground leak in our main water line and Bryan pinpointed the leak and resolved the issue quickly while explaining everything along the way. We will absolutely recommend and use Atlantis Plumbing again thanks to Bryan!
I called on a Sunday for a non-emergent issue, and a plumber was sent out within an hour. Robert came to fix our corroded pipe. He was quick, efficient, and cleaned up behind himself. Thank you for a job well done!
Quovatis Frame
4 years ago
Thank You very much, Mr. Robert Camp
From Atlantis Plumbing. Your work is exceptional, very detailed, and neat. You brought our hot water tank up to code. And the price was great 👍🏿. 🤗🤗🤗🤗
I called Atlantis Plumbing this morning and within two hours their plumber (CY) was here. He replaced the water heater pressure relief valve. He was very professional and friendly. He did an excellent job and we are very happy. I will recommend him to anyone.
We had Atlantis come out to check the plumbing and water heater for a condo that we were under contract for. Jackie and Barry were kind and willing to walk me through each of the areas I pointed out, giving estimates and recommendations. Thorough, professional, and seemed willing to go the extra mile. I will use Atlantis Plumbing for future work, should we purchase the condo.
Michelle Labonne
4 months ago
Wow, Robert Camp was exceptional. He was thoughtful and very detailed. He listened to all of my concerns and gave me a great education on water pressure in residential homes, how everything functions together, and why my water pressure valve and T&P valve needed replacement. He fixed all of the problems that three other plumber caused! I will definitely call Atlanis plumbing for all my future plumbing needs and will only ask for Robert Camp.
Tanya Bertsch
3 weeks ago
Atlantis provided speedy same-day service. Actually, I called them around 8am and they completed the job before noon! The technician was great - knowledgeable, friendly, thorough. And best of all, the price was reasonable! I highly recommend Atlantis.
Dr. Anam Rafi Hassan
4 years ago
We have used Atlantis plumbing for all of our plumbing needs. Me. Jon Camp was amazing tech. He helped solve the issue and made great recommendations to prevent any future problems.
Rachael Jones
4 years ago
Jeff Senior was great from Atlantis! They were able to fit me in same day and Jeff showed up within 2 hours of me calling and was truly awesome. He was able to fix both of my issues in less than 10 minutes! I definitely would recommend!
Had a very positive experience with Atlantis Plumbing this week. We had a pump fail, and our basement was beginning to flood. Atlantis dispatched Robert (Camp) immediately, and he fought through ATL evening rush hour traffic (keeping us updated along the way) to get to our house. He quickly diagnosed and communicated the issue, and went back to the shop to get and then install a temporary pump. This quick action saved us many thousands of $$$$ in damage. He was back first thing the next morning to install a permanent fix. Robert also pointed us to a remediation company that was extremely professional and timely (started the same night the pump failed). Value and quality of work performed was truly 5 star.
Christine Hansen
a week ago
Brian was amazing and super helpful fixing our issue
Richard Eusery
2 months ago
Had our old copper pipes in house replaced with new Pert/Pex piping. Dave and TJ worked great together as a team.
Marcy Haddocks
4 years ago
More than satisfied with the prompt, attentive, courteous and thorough service we received after making an emergency call to address a plumbing backup this past Sunday. The problem was cleared and a reference was given to pursue other possible remedies for the problem, which now, has been addressed by the Cobb County Water Dept who have been equally responsive. Kudos to all! I'm proud and appreciative of everyone's efforts.
Tommy Bartlett
a year ago
Ben Broome found gas leak under house. Robert Camp returned 11/3 to replace all gas lines in tight crawl space. He worked tirelessly 11 hrs and did a great job. I would highly recommend Atlantis Plumbing and Robert
Wayne & Jason came out for our stopped up toilet , very knowledgeable & fixed us right up, will call again next time we need something plumbing related. 👌🏾
I had recently bought an old home that had been renovated, and with that has come many plumbing problems. David and Brandon have come out to the house multiple times and been super helpful in getting our plumbing issues resolved. I highy recommend!
Toshi Bulford
2 years ago
The water line between our meter and house was replaced 4 years ago. Unfortunately the company that did this job didn't do it correctly and the pipe had a leak outside the house. Atlantis performed work for my brother a year earlier and he was happy with their work. We called Atlantis and they had someone at the house within 30 minutes. We opted to replace the line instead of repair due to not knowing what else could be wrong with the rest of the run. They immediately repaired the line for us so that we could have some water as the repair could not take place for another 2 days.Tom L and Eddy came out 2 days later and had my line replaced within 2 hours. They were very professional. They even filled in the hole dug by us and cleaned up the mess on the concrete from our digging. The price was reasonable compared to other quotes we received and the warranty is excellent. 10 years on the labor and 25 on the pipe itself. I would definitely use them again and recommend to others.
Chris Markie
9 months ago
Great service and pricing. They were very knowledgeable and friendly. This is my second time using them in my home.
The guys robert camp and his crew were great they came right out on time.and fixed my bathroom sink works great thank you guys again. I will recommend everyone i know to you guys you are the best thanks again.
Lashun Harris
4 years ago
I contact this company due to a difficult find leak in my home. I figured with all the great reviews this would be an excellent choice. Unfortunately it was far from excellent. A technician by the name of John came to investigate my leak and the first signed of identifying that I had polybutylene piping he did absolutely no investigating and walked by out the door . Just before leaving, I asked him if he found the leak and his response was No, I notice that you have polybutylene piping and if you don't have 7,500 to replace all the piping then there's no need to further investigate the leak. This statement alone demonstrated very poor business ethic and in the future before jumping to conclusion about what A CUSTOMER may or may not afford you should still extend them the same courtesy and customer services equally.
Elizabeth Kramer
a year ago
Super appreciate this business! They gave us several options to attempt to locate an inconsistent leak and were able to come out on the same day to run diagnostics! Jackie is an absolute delight.
Whitney Baker
8 years ago
The tech that came out to my house was Cy. He explained everything that needed to be done and gave me a quote. His quote was the best one I had received and I liked the way he explained things. He did an excellent job on installing a new hot water heater in my garage, was very courteous and pleasant to deal with. Thank you Cy for a job well done. Mary Baker
Jon and Tony were on time and very thorough in conducting the sewer scope and repair. Jon made sure to ask if I had any questions and once everything was done, he ensured I had all the info I needed. They also gave me a heads-up on a couple of small plumbing issues to keep an eye on for the future. They were wonderful and did great work, even though the weather outside was not cooperating. Thanks for the great service!
I called requesting leak detection services. They sent someone out on scheduled date who says he doesn't do leak detection, that they were 8 days out, and gave me the number to call someone else. Waste of time coordinating with my 2 sets of tenants and my own schedule. Also whatever information I relayed to the scheduled wasn't related to the plumber. For seamless customer service, I shouldn't have to repeat myself to each person I speak to within the same company. Poor internal communication. I can't speak for the work of the plumber since they didn't do anything, but whoever does the scheduling dropped the ball. As a busy landlord of multiple properties I don't have time to waste with service like this.
robert spratling
4 years ago
I had a hot water heater put in, he completed the job on a timely matter and cleaned up everything, mr Robert Camp did an excellent job for me. If you need a plumber ask for him.
Bryan repaired a leaking pipe in the basement. He provided GREAT service. He took the time to walk me through the options, and was through in working through a solution. He was very knowledgeable and completed the job quickly and cleanly. I highly recommend Bryan and Atlantis overall. This is the second time we have used them and have been very happy with their service. In addition, this was done in one day. I called them in the morning and the job was completed that day. Great and speedy service!
Kristin Mincey
10 months ago
Thank you Atlantis for doing a great job with repairing our leaking shower drain! We have had 5 other companies come out who could not identify the issue. Your team (Jon and Tony) identified the issue quickly and were so great at explaining everything. We are so appreciative! You will be our go to company from now on!!
Michael Oseth
3 years ago
John Henry was great at installing our new Tank less Water-heater and moving some other plumbing. He was very professional and worked efficiently! Would highly recommend!
Carlene Adams
6 months ago
Installed a New Dishwasher for me previously that needed to be checked on again after their installation. They came out immediately, very responsive, professional and kind. They knew who I was again when I called them without even having to give them my address or information and there were no additional fees or charges. Very nice business. Thank you Atlantis Plumbing you were all so nice, kind, prompt and professional. 😊
I called Atlantis Plumbing yesterday to fix a broken toilet. Robert Camp came out today and did a great job quickly and at the amount quoted. Highly recommend!
Bernard Pettiford
10 months ago
I called another company and they couldn't find the leak or how the pipes entered the house. They told me to call someone else. So I called Atlantis. They came out found the leak and repaired it. Cody communicated with us every step of the way. I will call on Atlantis again for any other plumbing needs.
Peter Miklius
9 months ago
Awesome experience! Atlantis was quick to respond, had a same day appoint and easily diagnosed the issue. They needed to replace the main water line from the street to the house and were even able to do it same day to avoid a long water outage at my home. Highly recommended!
Jon Camp was excellent. He was on time and very thorough.
Also gave me a few pointers on what to do if I had a problem in the future with the new garbage disposal he installed.
Chrystal Thomas
4 years ago
Robert Camp was prompt, very professional and knowledgeable about what was needed to fix the job. We are very happy that our plumbing is now working.
Technician showed up on time. He was friendly and courteous. Highly recommend.
Perry Norton
5 months ago
This company really came on out and checked out my problem and had the men here the very next day and the two guys really did a great job they was very friendly and worked hard.Thank Atlanta plumbers.
We called Atlantis for a leak in the kitchen sink, they came out as promised, Robert & Demarcus presented themselves professionally, immediately identified the problem, fixed the problem. explained what just took place and insured me the problem was fixed, now i have peace of mind. Thanks Fellas!
Our sprinklers sprung a leak and the first plumber could not find the shut off box and told us we would have to hire an expensive leak detection company.
Bryan got here and immediately found the sprinkler box and shut it off and problem solved. I can’t recommend him enough. He will be our plumber for life.
They were professional and courteous and ON TIME. Would definitely use again.
Ryan Tapscott
2 years ago
Robert Camp came out to repair a leaking valve in the crawlspace. He was very prompt, on a Sunday night no less, and reslvoed the issue quickly. He was professional and extremely easy to talk to throughout the visit. I would not hesitate to ask him to come out again. Highly recommend.
Mridula Priyadarshini
a year ago
We were out of town when we got a call from the water dept about excessive water usage- almost 58000 gallons over the month. Drove back overnight expecting to see a swimming pool in the house- which thankfully was bone dry. With the help of the water department diagnostic summary we’re able to pinpoint time the leak started to an accidental breakage of the handout behind.Tried calling several places to help detect the leak, but either dates were unavailable or they said the line between meter and house was too long for them to do ( no guarantee if they did the job).Finally someone recommended Atlantis plumbing ( after 4 days of turning the mains off and on my husband and I were ready to get new lines out), and spoke to John ( who came highly recommended). He sent Brian the next day, and in 2 hours our leak was detected ( a lot of digging wa done by Brian) and capped ..thank you sooo much
Annie Strickland
3 years ago
We had a great experience today. Jon and Tony came to my house to check out the hot water heater and found a major problem with our regulator valve. They gave us a very fair price on fixing that and replacing the water heater and fixed it today so we didn't have to wait. They were fast and efficient. I will definitely be using these guys again.
I had a leakage under my sink and called them. Robert Camp came explained to me about the issues and gave me a reasonable price. I recommend him because he is really good.
Extremely pleased with Ben from Atlantis. He could not have been more professional and his work quality was nothing short of excellent. Plus he’s just a nice/kind person. Thanks for your help Ben and Atlantis!
Early in the morning on July 4th, our basement flooded when our sewer backed up due to a blockage just before we were to go out of town. I contacted Atlantis Plumbing at 7:30am and Mike Whitman contacted Tim Robinson. He immediately came out to save us before any more any more damage occurred. With skill and professionalism, he opened up a difficult blocked sewer line. The sewer clean out on our property had been buried up with landscaping rocks. Tim expertly located and uncovered the opening, and quickly dislodged the blockage. He solved our issue and saved us a lot of money and we were still able to go on our trip. I was truly impressed with their prompt response and Tim's level of expertise. This is the 3rd time I have used Atlantis and I am always glad I call. I will never use another plumbing company. Thanks Tim, Mike and Atlantis Plumbing!
Shelia Mallory
8 months ago
Every time I call on Atlantis Plumbing I alway get good quality work. The technician/plumber is always generous, very friendly all around respectful. I love the service that’s why I continue to do business with Atlantic.
Lindsey Mandall
7 years ago
I was shocked how quickly they came out to fix my water line that was broke, Wayne was professional, honest, and quick. I couldn't have asked for a better experience with Atlantis Plumbing! I recommend you call them now! Thank you so much!!
Nicholas Barry
3 years ago
Called due to a toilet issue that turned out to be user error. However, Jon Camp was courteous and thorough in making that determination, and discovered a separate issue related to the pressure valve. He was able to source a new part and install within an hour. After asking about any other concerns in the house, he was able to quickly address a nagging issue I've had with a tub faucet. He explained everything as he worked through it and answered all my questions. I would definitely recommend Atlantis and Jon for any of your plumbing needs.
Alexis Reeves
8 years ago
I chose Atlantis Plumbing based on the reviews. My entire process was just as others states. Information was very detailed. Repairs corroded copper preventing issues coming up. Price was very fair. Reviews on the water heater recommended was excellent. This company knows what it takes to stay in business and that is what I appreciate. Repair was literally completed 30 mins ago. Thank you Atlantis Plumbing.
Stephan Turano
3 years ago
Atlantis replaced the very old drain line in my home. They were the most professional of the numerous companies I contacted for an estimate, and they came in at the most reasonable price as well. Everyone I interacted with was polite, on time, and professional in every sense. I absolutely recommend. Thanks John, and the rest of the team!
The plumber showed up on time. Had a quick fix and did not even charge me. This is the type of plumber that everyone needs in their contact list.
Donna Harris
2 months ago
This company gave me a better price to replace my entire water line than another company I contacted and didn't tack on a 3% charge for using a card. The estimate also included replacing an outdoor faucet that's been leaking for years. They were able to give me an estimate the day after I called and started work the following day. The two employees that did the work were awesome! What was supposed to be a one-day job turned into three days after they hit solid rock and had to go through two retaining walls to run the line. They worked very hard and were persistent in making sure they installed it correctly. They also were very professional, friendly and polite and kept apologizing for the job taking so long, even though there was absolutely nothing they could've done about it. I was sorry they were having such a difficult time. I definitely will use them again whenever I need a plumber and will recommend them to others.
Amazing to watch.Jamaka adapted to my install and was equipped to resolve my water leak between meter and house.-Located water line: depth & turns using a little tech.-Lucky to use old 1 line & insert 3/4 line for 60% of ground cover and saved turf.-So, 3 hours for 60 ft of water line repair was pretty quick. Thanks
Jessy Nuckolls
a year ago
I highly recommend Atlantis Plumbing! Prior to our appointment, we had five different plumbers from various companies come out to assess our clogged pipe. Each of them either wanted to tear down the wall, or gave up on our seemingly “impossible” clog. I am so glad we called Atlantis Plumbing, Jon arrived on time and fixed the issue within 15 minutes without even tearing down a wall!
Robert Rivers
7 months ago
Very pleased with my experience with Atlantis Plumbing. I had a pipe break, and they responded within hours. (Christmas 2022-thousands of broken pipes in the metro Atlanta area). Ben was great, professional, friendly, and polite, resolving the situation quickly. Great person and I will ask for Ben in the future for any additional work.I highly recommend Atlantis Plumbing if you need plumbing work.Thanks, Ben and Atlantis.
Would definitely recommend Atlantis Plumbing. Cody and team were quick and efficient in replacing our service line from water meter to house. Showed up on time, didn't tear up our front yard anymore than required and replaced all trenched areas. Never saw them standing around wasting time and were thorough in their work efforts. great work
This is the first plumbing company with which I've had a wonderful experience. It was so easy to schedule an appointment and the plumber, Bryan, was excellent! Bryan called in advance to let me know he was on his way and arrived promptly. He was able to rule out a leak in the home that the City mentioned may be causing our high water bill. Bryan was patient and explained everything he did so I could have a better understanding of how he was able to rule out a leak. Atlantis Plumbing will definitely be our choice for all future plumbing needs - their pricing is fair and their plumber was great. I highly recommend them!
Everyone was very nice and professional. Showed up on time and had my toilet unclogged within 15 minutes. 10/10 will use again should the need arise! Thanks, Atlantis!
Michael Harkin
3 years ago
We had a great experience with Atlantis Plumbing today. After finding out this morning that we had issues with our kitchen sink and garbage disposal, we called Atlantis just before 9 and got a midday appointment. After giving us advance notice that he was on the way, Robert Camp came out and fixed the problems we were experiencing. He was very kind and professional and the rate was totally reasonable. Thank you Robert and Atlantis for your responsiveness and great work.
plumber =Robert Camp- did excellent job-explained the problem,showed me the hot water heater defects and why it was not working!
This is 3rd time I have used Atlantis--they have always taken care of me promptly and fairly!
I needed someone to check out my water pipe from the street and also give me an estimate to replace the gas line. They could not have been more cordial or helpful. They even did a quick repair and installation for me while they were there. The best part is that I feel relieved that problems were noted and they told me they were not urgent at this time. I would use these guys anytime.
My experience with Atlantis Plumbing was fantastic. I was given the correct information about my water heater.Roby was a real lifesaver. His expertise and problem solving skills were unmeasurable. I have recommended your services to many of my peers.Thank you for caring!
We are battling the Atlanta water company over a leak, even after having some repairs done. After looking at the reviews online for Atlantis, I decided to call them to have an evaluation of our house and waterlines. David was on time, and thoroughly walked through my house and crawl space with me, and concluded that we don't have a leak. He provided written documentation for me, and refused to charge me (saying it was a free consult). I appreciated the honest service, especially in a situation where I could have easily been taken advantage of.
Lindsay Gladu
10 months ago
Robert Camp installed a new garbage disposal for us and did a great job. He was very kind and put away all the cleaning products we had stored under the sink and tried to be as quiet as possible to keep from waking up our baby. We would call him again for other repairs! Thank you, Robert!
Katherine Wirth
2 years ago
This was our first time using Atlantis Plumbing. They were very responsive and John Henry was efficient and respectful of my home. Pleasant experience!
Atlantis Plumbing brought an old house up to code for me, including moving the washing machine lines and drain to a different location for the remodel. They responded immediately to my call. Robert arrived promptly on time for the appointment, provided an accurate quote, and was able to start the following day. Robert did a very professional job. His work is neat, clean, and passed all inspections. Would highly recommend Atlantis to anyone for all of your plumbing needs.
Susan Hankins
a month ago
Cameron was very professional and helpful! We appreciate Atlantis coming out after we had a plumbing emergency. This is the second time we have used the company and we have had a great experience.
My experience related to the repair of my water line between my home and the meter with Atlantis Plumbing was outstanding!!! Bryan the technician was prompt, knowledgeable, and very customer friendly in resolving and explaining my repair. I will use this company for future services.
Josh McArthur
4 years ago
Was given a window of 3pm-5pm. One of the agents contacted me around 4pm to give me a heads up the plumbers were running behind on a prior job. They dispatched an alternate plumber to my location named Robert. He showed up at 5:30 and was very professional. He explained to me exactly what he was doing and why. He allowed me to look down the drain with a flashlight and gave me further plumbing tips for around my house. He was excellent and I would use the company again.
Brian came over on time to identify my leaking problem. He was extremely kind and patient to perform his job professionally. He also helped to arrange his coworker to perform the leak detection. I was so lucky to have a right company and a right person to help me during this desperate time.
I realized that I had a leak outside and didn't know where it was coming from. Atlantis Plumbing was recommended. They came by expediently, excessed the situation, set up a date for repair and completed the job. Very happy with the outcome.
Jessica O'Brien
3 years ago
We had a great experience with Atlantis Plumbing! The company was prompt in getting our appointments set up and arrived during the appointment timeframe. Lee and Tim were professional and did a great job addressing our needs. We had two outdoor spigots replaced and two indoor shutoff valves replaced. Lee and Tim also took the time to explain to us how things worked, which is always appreciated! We will definitely use Atlantis Plumbing for future plumbing needs.
Andrea Z Petrus
a year ago
Atlantis Plumbing was highly responsive, very communicative, knowledgeable, and did good quality work for a very fair price. They were at our house within 3 hours of us calling, they diagnosed the issue right away, and had a crew repairing the issue the very next morning. We couldn't have asked for more.
Champak Patel
3 years ago
I had to replace water line for a major leak . Jason came on time and explained the process after checking the house. On 9/19/19. Tom and his partner came and finished difficult job due to wall structure. They did excellent job with minimal damage to lawn . The best part was their price was less than half given by other company for difficult job. and they honored itI will definitely recommend any one who needs pipe replaced. and If I need any service they provide.
We've used Atlantis Plumbing for two properties now and have been very pleased with their service on both. They've solved our problems both times and were very affordable, especially compared to the other plumbers that gave us quotes. They were also reasonable about their availability and how soon they could send out a plumber from their crew. The only reason I could not give a perfect review is because we had an experience with one of the plumbers that was a bit less professional – slammed our front door very hard a few times on his way out to truck and was a few hours late to start the project. Other than that though, our experiences have been nearly perfect and we will definitely use them in the future and recommend them to friends and family.
I had Dupree plumbing come out to diagnose a leak from our kitchen sink. Brandon did a great job finding the problem and explaining what they need to do to eliminate the problem. Great company.
We called Atlantis Plumbing to address a leaking boiler. They returned our call immediately, and a technician was at our home within two hours. Technician Tim Robinson went above and beyond in addressing our concerns, explaining the problem, and providing us with pricing options. Working with this company was a great experience.
Anne Herring
11 months ago
Dillion was awesome!!! Had to camera my toilet and use commercial auger and re camera. He was able to clear a nasty clog that caused our toilet to over flow. Very very thorough!! Thank u
Chris Reinhagen
5 years ago
I would definitely recommend Atlantis. Setting up the appointment was easy. They came out the same day to provide an estimate and explained all of the options available for my water line replacement vs repair. Bryan was great. He explained all of my options and was very honest as we discussed the whole process and took into consideration my concerns. We scheduled the replacement two days later. Cody and Dustin arrived early which was much appreciated and got right to work after confirming what was to be done. They could not have been nicer. Friendly guys yet very professional. I would recommend Atlantis and the crew I worked with. I will use them in the future as they are a local company and have provided great customer service.
We had a leak in the front yard coming from under the driveway. They decided to run a new line to into the garage to the water heater. Bryan came out and diagnosed everything, providing the best estimate of multiple we received. More importantly, he was professional, engaging, and took time to answer all of our questions. The day the work was performed, Cody and Andrew were also professional and friendly, plus very efficient. They were both clearly subject matter experts which made us feel very good about the entire process. We're very pleased we chose Atlantis and highly recommend them.
We had a serious clog that needed to be fixed ASAP. We reached out to a couple plumbing companies and several were very eager to start the tentative quotes unnecessarily high and we just didn't trust that. We gave Atlantis a call and set up an appointment. We did run into a snafu with scheduling delays, but this review is really about the quality of service. Jon Camp came out to fix the issue and we loved that he tried the most economical approach first and then gradually proceeded from there, when those options didn't work out. He was methodical and neat and kept us in the loop about all the steps he was taking. And while he was here, he noticed (and fixed!) other plumbing issues that we had. We know exactly who we'll be calling the next time we have a plumbing problem.
Brian Brouillard
a month ago
Joey is awesome to work with. Plain and simple.
Lenaya Miller
7 months ago
Full Repipe completed on a tiny crawl space…exceptional service. I would highly recommend!!!
Teresa Forbes
3 years ago
JP replaced my water heater yesterday. He was so nice and did a wonderful job. I am very pleased with an amazing job, well done! Thanks
Called Atlantis plumbing out the other night for drain backing up into my house. They sent Wayne and his crew like out within an hour. They were very fast and affordable, great company!!!! Will use again in the future.
The Suggs Account
a year ago
Atlantis Plumbing is one of the best. We were having issues with our relatively new Navian water heater at our rental property and were not getting the assistance we needed from the manufacturer. We scheduled a plumbing review and repair with Atlantis who was able to come out the next day. The plumber (John) was certified on the water heater brand and walked us through what was done to repair the unit. He also gave us tips on how to make sure we continue to maintain it. He was extremely knowledgeable and professional. We will be calling Atlantis for all of our plumbing needs going forward.
Atlantis is my only trusted company for plumbing issues. Their employees are kind and their work is excellent. I have had several repairs completed at my home and there is no other company I would work with if I had a choice in the matter. Thank you for your constant professionalism and kindness.
Marsha Sampson Johnson
2 years ago
Robert Camp arrived at my home within an hour of my Sunday call to Atlantis Plumbing - yes Sunday. He was professional, knowledgable, and very courteous. I was a nervous wreck. After all, it was a Sunday morning, a toilet was clogged and water was not draining from the shower. Mr. Camp assured me he would find and fix the problem, and he did just that. He also took time to share tips with me and my nephew about how we might prevent a recurrence of the problem. Great work. I will continue to use Atlantis Plumbing for my plumbing needs.
Chris was exceptional. Prompt, professional and precise. You can tell he is experienced and he is great with people. Also educated us on the issue, was very clear about what needed to be fixed, how he fixed it, and gave us confidence in the repairs made. Pricing was reasonable and I would not hesitate to call them again. Thank you!
Jackie and crew did a great job and very professional in communication and in workmanship. I highly recommend them
Stephanie Thelen
8 months ago
Robert did an amazing job! Same-day service on a Sunday, detected the source of problem and fixed the issue the next morning. Quick, reliable and trustworthy. Will definitely be a returning customer. Thank you!
Eric Bridgeforth
a year ago
Installed ice maker line and now i filtered water. Brought my water to code. Great price good service.
Stephanie Christmas
a year ago
My toilet tank cracked, while trying to stop the leak the supply line failed. I called and was offered such wonderful compassionate service. Robert Camp came to the rescue within an hour- 1.5 hours. He arrived promptly , waited for us to grab additional parts and explained the entire process along the way. I will definitely be using their services again, hopefully no more emergencies but extremely awesome! Give them a call for your plumbing needs in Atlanta area!
Ben was excellent. He did an assessment of my issue and was very thorough and helpful. He shared a lot of ideas based on his experience that I never would have guessed, and was not a hard sell at all. More of a consultative sell. And he stuck to the stated arrival window, and communicated en route. Thank you.
Efficient, polite, and completed job perfectly
Annalia Polemitis
10 months ago
Dave gave me a fair estimate and answered all questions. I will most likely use this service but want to be a good consumer and get one more estimate from a Navien certified plumber. Thanks!
I had a water spot in my garage and called Atlantis Plumbing. They were able to get me on the schedule within 2 days and give me a free estimate. Cody came out to give the estimate and was able to fix the leak the same day within 30 minutes.Great experience!
Thomas Striedinger
2 years ago
Robert and Demarcus did great work. They identified the issue and replaced the leaking O-Ring in very little time, and at a very reasonable cost. I have used Atlantis several times (I have an old house) and have been very satisfied on each occasion.
george crumley
5 years ago
I called Atlantis out of desperation . i had a water leak going on for 5 plus days. Bryan came out and was both helpful knowledgeable and friendly. He helped walk me through different options . Once we decided on the right option Cody Massey and Johnny Cotton came out to implement. They were on time knowledgeable and easy to work with. The first option did not work so we can up with another option and they stayed until the job was completed. They were neat they were careful not to damage wires and cleaned up when done. On top of all of this, the price was competitive.
I have called on Atlantis Plumbing before and been happy with their work. Herman is very knowledgeable and has helped me in the past. He is my go to plumber. Great job as always.
I contacted Atlantis plumbing back In July due to a leak on my property. I made it clear that I needed a leak detection specialist to locate a leak on my property. They sent a technician out, he confirmed there was a leak and scheduled the date for repairs. The repair team came out and they did exactly what the technician said they would do (I believe his name was Bryan). Excellent job and great price. Since that time I’ve been told by DeKalb County Watershed that there’s still a leak someplace. Of course I called Atlantis and asked that a leak detection specialist be sent to the house to recheck. During the conversation I mentioned I’d completed the dye in the tank test to make certain there was no leak. They scheduled the appt and the regular plumber showed up stating he couldn’t find a leak. After another call to the county, I was told I needed a leak detection specialist not a regular plumber. I called Atlantis again and questioned why a regular plumber was sent and was told that the scheduler “thought that was what I needed because I mentioned a toilet may be running”. This scheduler stated she’d schedule a leak detection specialist for the next appt. On the scheduled day a plumber shows up and says he’s checked the meter, it’s not running and there’s no leak that he can see. Suggested I contact the county and have them check the meter (for the 4th time). County still says there’s a leak. Of course I called Atlantis because they did great work and I don’t want to void my warranty with them. I referenced my previous calls and asked if they even have leak detection specialist. She placed me hold then came back and referred me to another company. Stated I should contact them because the leak detection “system was down” at Atlantis. I asked if working with another company would void my warranty and was told no IF I contact them to complete the work if another leak is found. I asked if the $85 I paid for the regular plumber could be applied towards any work the completed and was told no because they ‘d paid the last plumber that came out. They sent a plumber when I’d requested the specialist twice. It just seems that the staff should be able to recognize when a bit more needs to be done when a satisfied customer keeps calling to say there is a problem someplace. I’ve called at least 6-7 times since our business relationship began in July. Now I have to involve another company, incur additional fees to ultimately have to pay Atlantis again to complete what they probably could have done before their “system went down”.
Anne Marie Hughes
8 months ago
They were amazing! Called about a busted pipe by the street at 6:58 am. They had to fixed by 8:32 am. Cody was professional and explained everything. Pricing was fair and they were quick to get it done. Will definitely be using again!
Rachel Menard
4 years ago
My husband reached out to Atlantis Plumbing yesterday evening about our hot water not staying hot for long. Tim Robinson showed up first thing this morning to check out the problem. He was very nice and knowledgeable, and gave us a bunch of different prices and options to choose from. I really like that he didn’t try to push the most expensive option on us like a lot of places try to do! Called my husband to get the okay and Tim was able to do the job today. We will definitely use them again and I can’t wait to take a nice hot shower first thing in the morning. 4 stars for the pleasant experience, I’ll update to 5 if everything is still working great after some time has passed.
No one likes to call a plumber for obvious reasons, but I’m glad that I did. My plumber was Robert. He called about 30 mins out and arrived on time. I had a leak in the upstairs bathroom that he was able to quickly diagnose without having to rip out my ceiling or floor. Also replaced a shower head and repaired a leaky faucet in another bathroom. He was extremely professional, courteous, and knowledgeable. I will definitely use them again, if needed. I got all this done without breaking the bank. I wish I could give more stars!!!!
Mike McClain
7 months ago
Very professional, knowledgeable, did what they said they would do.
Recently had a full repipe job done - full house and line from street to house. Did three quotes and not only id Atlantis come in most competitive, but they also took to the time to point out other items that would be meaningful for my repair. Outside of being cost effective, I found them very comprehensive in their assessment, professional, solid work result and personable. I will for sure be calling them for future jobs.
John Henry came out to hook up 3 fixtures for me. He was on time, professional, honest, and did a great job! It was in a tight crawl space but he still climbed in and out to do the repair. This is the guy you want doing your plumbing!
I contacted Atlantis Plumbing through a 3ed party. Robert Camp came out a few hours later and gave me an estimate and fixed the problem immediately. The job was completed within the hour. He cleaned up afterwards and was very professional. I was very happy and will definitely use this company and Robert Camp again.
Aderiane Wilson
4 years ago
Bryan was so nice and knowledgeable. I appreciate him explaining and showing me on the meter of my water leak. He repaired my yard water leak in no time and gave me a great price. I'm very happy and will definitely use your company again😊
Gail Samuels
2 months ago
We had such a positive experience when a water pipe broke in our home last year that the first plumber we called when we didn’t have hot water was Atlantis. They sent a technician the same day we called on Friday before Memorial Day weekend! We were told of a severe leak in our tankless water heater and it needed to be replaced. Atlantis helped expedite the warranty process and get us a new water heater! We highly recommend Atlantis Plumbing for great service and reasonable prices!!
Kelly Faulkner
8 years ago
Herman and David replaced 3 faulty joints in our sewer line at depths of 2, 4, and 7 feet. They worked carefully around close gas and power lines. Their work was extremely professional and the cost was in line with their estimate. Regrading landscape and clean-up were also well done. I will definitely use Atlantis again for my next plumbing job.
Charles Williams
4 years ago
Around 6:00 this evening, we had water leaking from our ceiling and a tub that would not drain. I called Atlantis Plumbing to see if they could come tonight. I spoke with someone in the office and explained the situation. She got all of my information and disconnected to see if someone was available. Within 10 minutes she called and informed me that someone would be here no later than 8:00. Robert Camp arrived around 7:00, listened to the scenario, looked at the leak and the tub and immediately began to explain what he thought was going on. He was very thorough and explained every step of the way. He was also very personable as my son was intrigued by what he was doing. I would call Atlantis again for plumbing issues.
Jon Camp was extremely knowledgeable and patient while explaining the work he was going to do. I have complete confidence in the work he performed for me.
Very responsive at 6 pm to a broken sewer line. Stayed late hours to completely assess ALL the problems and plan for the next morning. They came out and repaired everything the next day and stayed until 10pm to complete the HUGE job of digging up the yard and replacing the sewer line to the home. Very friendly and communicated the whole time!!! Thanks guys ;-)
Caroline Osborne Etheridge
2 years ago
Robert Camp and Demarcus went above and beyond. They fixed the leak in our crawl space - clearly explaining the issue and the solution. Then they cleaned up the entire area and sprayed a preventative mold solution to prevent mold for the future. I would highly recommend for their great customer service.
Jon from Atlantis was great! He came to give me a free estimate, replaced my garbage disposal promptly, and the price was the best I could find in the area. He also fixed a number of other issues around the house at no charge. Highly recommend him and Atlantis for all your plumbing needs.
We would like to acknowledge the professionalism Chris has shown. He was most helpful in resolving the issues we experienced from another company that installed our tankless water heater. If it had not been for Chris we don’t know what we would have done, since the previous company would not stand behind their work. He has also helped us with other plumbing issues we needed fixed. We would highly recommend Atlantis Plumbing and Chris.
Cody and crew did a great job with a complicated redo of water meter to house
Thomas Godbee
5 years ago
Outstanding service by techs Tim Robinson & Lee Robinson. They arrived within an hour after call. Knew all procedures to complete the job better than I expected with reasonable price. Had a main leak at the pressure regulator piping. My problems are gone for good with a quality repair.
Olivia McBride
3 years ago
John Henry provided us with excellent service. He found the problem and provide me with my two options to solved the issue. Once I decided which option i wanted, He got right to work. Very professional. Great Job.
Excellent service very detailed
We used Atlantis for private plumbing line detection on our property when we were having some major digging done in our yard for a landscaping project. While 811 will mark public utilities, the plumbing line from the street to the house is private and so a separate locating service is required-- there are not many companies that do this! The tech who came was helpful, communicated the process well so that we knew what to expect and figured out a way to keep the costs lower for us. Appreciate the knowledge and expertise. Will definitely use this company again!
Freddy Ciccone
a year ago
Today, Atlantis came back to correct an installation error that was made when they were here last week to our downstairs toilet. The error was the toilet was reinstalled incorrectly and the cut ceramic tiles under the toilet were exposed. When a new tech came today he pulled the toilet off only to say he couldn’t change where the other tech reinstalled it, but he did caulk around the bottom. However, after doing that the tiles at the front of the toilet (not the original ones in question) were now loose on the floor. I just walked into the bathroom and there is a crack across the tile from the front to the wall. Now I need to retire the entire bathroom.
Extremely dependable - unbelievably, they responded and came to our rescue the same day I called - twice actually since we had two different occasions to use them - especially appreciated their explaining exactly what the problem was (in our 70+ year old house) and the options available.I would also like to give another 5 stars to their serviceman (Ben) - I feel like I have just acquired another friend - good ole Southern Boy.... Paul
Marguerite Ingram
4 years ago
Robert Camp was so nice to work with. He came when he said he would, was pleasant and figured out the best solution. The Office was also very responsive.Tim Robinson and Brandon Spradlin fixed many problems with our old plumbing, doing more than was actually required. They came when they said they would and were pleasant to work with.
Brian Miller was fantastic. He diagnosed and fixed the issue and educated me along the way.?I highly recommend this company for plumbing needs.
karen manuel
5 months ago
Very reliable and reasonably priced. I have used them for all my plumbing issues (sump pump installation, broken pipe by my water main, garbage disposal replacement, PRV replacement) Recently Robert Camp installed my garbage disposal and replaced my PRV. Had issues with my dishwasher and came back to take a look at it!! He was a professional and got the job done. HIGHLY RECOMMEND!
Carl Christie
4 months ago
Excellent customer service! Jackie and his assistant performed the work quickly and in a professional manner. They were very courteous and pleasant- I highly recommend Atlantis Plumbing!
Robert Camp was the plumber that came and fixed a problem at our house, and he was truly awesome! He helped me understand what was going on, fixed the issue we were having, and took care of another problem that we noticed while he was there. Absolute hero, and this was all super late on a Friday after his last job of the day was finished!
David came out this morning to check the pipes under my kitchen sink because I was having a leak when I washed the dishes by hand or when the dishwasher would run. He straightened me out in 10 minutes! It was a simple fix even though I was thinking the worst since my condo was renovated from the previous owners. It's always an uneasy feeling when you buy a new place and something goes wrong. David reassured me it was nothing which was awesome! Thank you so much Atlantis Plumbing! My parents recommended you all to me as well since you did such an awesome job fixing their plumbing in their house (which was an extensive and complicated job). I will continue to be a customer if I ever need help in the future!
Bryan came out to my residence to repair a leaking pipe outside of my home. He was very professional and did a great job explaining the issue as well as fixing the issue. Thank you!
This business is incredible. After being extremely disappointed by another emergency plumbing service canceling an appointment that we had already waited 3 hours (into a 4 hour window) for, we were desperate and called up Atlantis. We called at 8pm on a Sunday night with a leak sprung in one of our copper supply lines and Robert Camp showed up less than 40 minutes later and repaired the pipe properly and permanently within an hour, allowing us to take showers after a long and messy day of working on the house. Robert was polite, professional and thorough with his workmanship. Their emergency rate is not cheap but knowing that the job was done right and that I wouldn't have to call another plumber during normal hours, it is completely worthwhile. Hopefully I never need emergency plumbing again but if I do, I know who I'll be calling and they will also be at the top of our list for any other plumbing needs. Thanks Atlantis Plumbing!!
Leslie Halchak
a year ago
Service was done in a timely manner, from the person who checked it out to the men who came and did the work. I’m grateful I didn’t go long without water. Thank you.
Atlantis came to my house in a timely manner to diagnose my problem, which turned out to be roots growing through pipes in my front yard. They returned the next day and resolved my issues by replacing the pipe and taking out some shrubs that were the cause of the blockage. Would recommend them for their quick and professional service.
Myrna J. Evans
a year ago
Atlantis Plumbing are the best – so glad to have found them. I wish I could give them 6 stars! Their scheduling personnel are professional and efficient. Their technicians are personable, very knowledgeable, and careful to clean up after service. We have used them twice this month, once for a clogged kitchen drain and then for a burst pipe in the ceiling. Then we called them to check if our tankless water heater was leaking on a Sunday because of puddle in garage (by this time we were paranoid) and the Tech asked when we had it serviced last. We had never had it serviced because the plumbers that installed it never told us that it needed annual service! So now they are coming back this week to service it and set us up for annual service visits—and they did not even charge for the trip on Sunday. They do not look around to see if there is something else they can sell you at some ridiculously high price that you don’t even need. Their prices are so reasonable compared to what some of the other companies have charged us and only provided shoddy service which we had to have re-done in some cases.
Bryan arrived on time. Was courteous and forthright. Turns out I didn't have a leak as suspected. Much appreciated.
Clarke Bishop
7 years ago
Last Friday as I was leaving for an all-day meeting, I noticed there was no hot water. Oh #!^%&*, my 20-year old water heater finally died.Worse, I knew I wouldn't have time to find a plumber and get the problem fixed that day. So, it would probably be Monday before I could take a shower.Atlantis Plumbing saved the day. Mike at the office was very knowledgable over the phone. I'm an engineer, so if they had tried to snow me, I would have known.But, best of all, they installed the new water heater late in the day on Saturday. Jeff, the technician ran into a few problems, but really stayed after he. He finished about 8PM. Now that's service.I highly recommend these guys!
Had a Fri night emergency with a busted toilet tank that started leaking through my ceiling. After I called, Robert arrived quickly in about 30 mins. He immediately diagnosed the problem, and since the water was cut off and it wasn't an emergency, he came back first thing Sat morning to fix it. He checked my water pressure and my other toilets, gave me a very fair price, and was extremely efficient and professional. Atlantis will be my first and only call for my next plumbing job.
Robert Camp did an excellent job at my house today. We called Atlantis late Friday afternoon. Robert arrived within 30 minutes and immediately began work. He diagnosed and resolved the problem quickly and efficiently. No one like dealing with a plumbing problem, but the experience with Atlantis was superior and I would highly recommend them.
Brandon Fears
a month ago
Awesome experience!! Thanks so much Brian!!
Tony Strickland was very professional and produced a quality faucet installation.
Kelly DeWaters
9 years ago
Atlantis came out to do my water heater replacement and did not take that long . I was happy with the price. Denis the plumber, asked me if i needed anything else. I told him my bathtub was slow to drain. He showed me how to unclog the tub drain and pulled out a clump of hair. I will use them again in the future
The tech was very knowledgeable and nice! Sandy was very professional we will use him again!
Bruce Boggs
11 months ago
Ben did an outstanding job covering multiple plumbing issues. He demonstrated solid expertise and completed the necessary installation and repairs expeditiously. Additionally, he arrived right on time for the scheduled appointment and was a pleasure to work with!
ray schneider
5 years ago
Your plumber, Mike, worked on my clogged double sink in my bathroom and did a fantastic job. I will recommend your company to all my friends and neighbors. 9/8/17
Great overall experience working with Atlantis Plumbing. Bryan gave a quote to run a new main waterline to my home and was polite, knowledgeable, and professional. Cody, Tyler, and Johnny did a wonderful job installing the new main waterline. They were fast, efficient, and friendly. I highly recommend this company for your plumbing needs.
Billy McMurtry Sr
a month ago
All good I will always use this company for any plumbing problems.
Robert camp and Demarcus replaced all of my cast iron drain piping and gas line. Also had a w/d box installed with proper venting. For work of this magnitude, the price was extremely reasonable. The work was done in a timely manner and I was kept up to speed with what was happening the entire duration of the work. I will be using Robert for any other plumbing needs I may have.
Called Atlantis to schedule and appointment and they were on site 24 hours later. Jon Camp was able to diagnose my problem and fix the issue very quickly. Extremely pleased with the job that was done, and true to the estimate. Will definitely be looking to use Atlantis plumbing for future needs.
Harold M Clemons Wright
3 years ago
Mr. John Henry reviewed my problem, gave two estimates of the cost and begin work quickly. He discovered the leak inside my wall and proceeded the fix the problem. He kept me informed and finished in a timely matter. I was very pleased!
Arrived at time scheduled. Service technician was Dylan, he did a great job. He also offered me information and advice about a future toilet repair or replacement.Friendly and efficient service.
Second repair in a month and both times they were prompt, professional, patient to explain the issues and options and did good work
We had a leaking pipe in our backyard on a Sunday. Robert Camp from Atlantis Plumbing came within a half hour of us calling and was able to fix it within a few hours. Would definitely recommend.
Cole Flournoy
3 years ago
Always appreciate when people show up when they say they’ll show up. What I usually hear from other companies is “I’ll be there some time between 9am-5pm” and half the time they don’t even make that window and I’ve already taken the day off work. Atlantis gave me a two hour window and even called to see if an earlier time slot would be more convenient because they had an opening. David also called 30min out to let me know he was on the way and took care of everything quickly and easily once he got here.I’ve used Atlantis for commercial plumbing installation, residential repairs when I bought a house with some shady piping, and for a couple quick fixes since then. The employees have always been great, and have even done work without charging me. Shout out to David for being super helpful this most recent time. I’ve never had any reason to call anyone else, Atlantis is the go-to
I am very satisfied with Ben’s work. He did very good work and kept me aware of what He was doing and how the job was progressing. Will request him for any future work.
Robert camp was very professional and did a awesome job his service gave me peace of mine. I would definitely recommend him to anyone who’s in need of a plumber.
Kaleb was knowledgeable, punctual and efficient. Nice work.
Linda Hackney
6 months ago
Very timely, got job done quickly. Thank you John and Cameron!
I Called Atlantis plumbing to fix a leak in my main line, they sent Robert Camp to help me out he was extremely polite and professional. He was very timely and knowledgeable. The price was fair as well so I would not hesitate to refer them to anyone. Again, thanks Atlantis plumbing.
Kesner!!!
John was a great technician! He was well informed and made sure all my questions were answered before leaving. I mentioned possible repairs we were looking at in the future and he even gave me an estimate so we could plan accordingly. I’m glad I noticed their billboard on the highway and trusted the reviews! We will be looking forward to working with John again. Thank you for your service!
Nothing too difficult for these guys. I had to get my sewer tap located, but it wasn't connected to my house. So when I talked to a couple plumbers and they said they couldn't do it or it would be very expensive (crawler robot). Jon Camp from Atlantis showed up and he was able to find the tap through perseverance. You can tell he's been doing this for a while, and knows what he's doing. This was something the city wouldn't do for me, other plumbers wouldn't do it, Jon got me out of a bind and now I can finish building my house.
Plumber was knowledgeable, fair and made every effort to save us some money. Would definitely recommend.
Anthony Adams
3 years ago
I had the worst day ever! I had a plumber come out and tell me that my air conditioning was the cause of a water leak in my garage. I’m not a plumber but I was pretty sure there was a leak in a pipe in the wall because you can clearly hear it! I called Atlantis plumbing and Robert Camp came out and was more than professional, knowledgeable, fast, and friendly! He found the issue the other plumber missed and took care of it! I was so impressed by the way he handled the situation! He deserves a raise! He was awesome!
I have used these guys several times, my last experience was with Tim Robinson. I can't say enough positive things about him or Atlantis. I have a 65 year old house and I need to have a plumber I can trust, so I am glad I found these guys.
Tyrone Arrington
4 years ago
I have to say I don't meet too many modest people when it comes to plumbing, but Robert Camp has to be one of the few I've seen in awhile. He came over and fixed not only the problem, but saw other additional problems as well. Even went as far as to tell me what I needed to fix it. I'll be sure to call again when other issues arise!
Tracy Altman
8 months ago
When our original water supply line (which, of COURSE, was underneath our concrete driveway, because why wouldn't it be, I mean as a home builder you ALWAYS just put the water line under where the driveway is going to be, right, because heaven forbid you should make it easy for future owners to find and repair the leaks that will inevitably happen) sprung a leak, we contacted a number of different companies for estimates. Atlantis Plumbing was the one we went with, for a couple of reasons--first, they had the best proposal for how to address the problem; and second, they had the best price for doing so. Other companies had suggested installing a new water line, but their proposals involved running the new line alongside the driveway, which (of COURSE) is where all the fiber-optic and cable lines also run (and it also would've been awfully close to our property line). Those companies wanted to do this so that they could tie the new line into our house's plumbing in the same spot as the original line. Atlantis' representative took a closer look, and determined that if we didn't mind running the new line through our front lawn--away from the driveway!--they could easily tie the new line into our plumbing in a different place. I was familiar enough with our house's plumbing to be confident that this would work, with no unintended consequences, so we went with that option.On the scheduled day, Atlantis' crew showed up on time, and they were unfailingly polite, respectful, and diligent. They even suggested a couple of small improvements to the original plan, which they included at no additional charge. The work took about eight hours--it was late November, so they were here until after dark--and it was done well and thoroughly, with quality materials. (Inside the house, we had asked them to use copper instead of PEX, and they were able to do that with no problem.)Altogether, this may be the single best experience I've had with a repair/maintenance contractor since moving into our house eight and a half years ago. I'd definitely recommend Atlantis Plumbing.
Jonathan Ebelhar
7 months ago
Atlantis was able to get out well before any other plumbers and did a great job. On time and quick repair. Explained the problem in detail and provided good information on what to do moving forward. Great experience.
Thanks to expert plumber Ben Broome, Atlantis Plumbing is the best Plumbing company I’ve ever used! He was at my door 10 minutes early and within 1 hour of my call.The job turned out to be tougher than originally thought, and he had to make 2 trips into town to get unusual parts (due to my failure to diagnosis the issue properly). He ended up having to stay for at least 3 more hours than planned... but the quote given me by the phone personnel was honored completely.Ben did not mind me watching to learn and was cordial and highly professional!Atlantis Plumbing will be my plumbing company from now on, and Ben Broome will be the plumber I ask for.Atlantis Plumbing... Ben doesn’t make enough, no matter what he makes! Hold on to this guy at all costs!!!!!!!THANK YOU, ATLANTIS PLUMBING!!!!!!!
Service man very nice said he fixed the problem. For couple days maybe but clog came back. I do not believe that the service I got was worth the money I paid.
Helena Fikre
7 months ago
Atlantis Pluming are the very BEST! Had a leak in my water pipe. They arrived quickly and came up with a great solution that was fairly priced. They explained everything and were out the next day to repair the pipe. The young man were very knowledgeable, polite, and friendly. Really impressed with them. Will definitely recommend and use again!
Regina McKittrick
7 years ago
Cy did a great job replacing our water heater. He arrived on time, the job went well, and the pricing was good! A definite recommendation!
Laurene T Hill
a year ago
Jamaka was courteous, professional and did an excellent job. It is hard to find young people who are so serious and detailed about their work. You guys got lucky.... and you probably have good training systems in place too. Well done.
John was great. He was efficient, fast and neat.
Donny Anderson
7 years ago
Cy was a true professional along with the Atlantis Plumbing organization. Their prices are reasonable, they do an excellent job with customer service, and their technician CY was a pleasure to work with. I will be using them again in the future and I highly recommend them for all of your plumbing needs.
We are so pleased with the service we receive every time we use Atlantis Plumbing, whether for routine things or for problems. Most recently, we realized we had a huge leak in an exterior pipe, but couldn't figure out where it was coming from. We called Atlantis late on a Sunday afternoon and they had someone at our house the next morning. We had to replace the exterior pipe (largely b/c the builder used short cuts and dumped lots of rocks/cement on top of the pipe, ultimately causing it to break), but Corey and Jason did an incredible job - and did so quickly. We were only without water for about 4 hours, and they even carefully dug so as to preserve our lawn. They were great -- professional, thorough, courteous and thoughtful, and we will always call Atlantis for any of our plumbing needs. Thank you for your help!!
Michael Rosenberg
3 years ago
We've used Atlantis Plumbing before and had a great experience, so we didn't hesitate when we needed someone to take a look at our shower plumbing. Robert + Demarcus were great - professional, friendly, and knowledgeable. Highly recommend!
Noticed my water bill climbing higher each month, called Atlantis Plumbing and they were out quickly and give a great price for replacing my water line. Job completed in the same day. Thank you!
Bryan came to my house due to a high water bill and found my water service line to be leaking, the very next day Cody came out and replaced my service line. From the booking of the appointment to the jobs completion everyone I encountered with Atlantis plumbing was wonderful. I highly recommend them to anyone looking for plumbing work to be completed.
George Fuller
6 months ago
Two outdated toilets removed and two new, efficient toilets installed. Excellent work from two very courteous Atlantis Plumbers.
Derek was professional and courteous. He kept us posted, as to his arrival time and showed up as expected. Derek thoroughly looked over the situation a gave a complete breakdown of what was needed and going to happen. Even had us cracking up, the entire time. Will follow up and edit with the end result, once we decide on an option to be completed
Clement Smartt
3 years ago
Bryan was able to isolate my leak to the sprinkler system. He was honest about how to resolve the problem and kept me from unnecessarily replacing a waterline that would have cost thousands. My second great experience with Atlantis.
Peter P. Evans
6 months ago
Great courteous customer service when requesting service. Plumber (Jon) arrived within the scheduled appointment window, and he worked to identify and resolve the source of the blockage.I highly recommend Atlantis Plumbing for great prompt and courteous service.
Very knowledgeable and experienced...took the time to explain to process while finishing the job in a very timely manner
Ted Gustafson
6 months ago
Tony did a great job. Very professional, explained his repair and was very pleasant to work with. Thx Tony!
Marcel Hammond
a year ago
Fantastic work. The tech was on time and completed the job efficiently. I was kept in the know of what he was doing at all times!
I had John Henry at my home to install a sink and I couldn't be more pleased with the results. The work is professional and looks great.Thank you John and Atlantis Plumbing for the excellent work!
Tony Strickland was very professional and explained every step of the process to us. He is a valuable asset to your company.
Roberta L Diamond
9 months ago
Robert Camp is personable, a great plumber, and he completed the project on time. He made helpful suggestions and explained why they were needed. I will definitely use him again!
Haylee Harrell
2 years ago
I have used Atlantis plumbing before, but I called them up again for an new toilet install. Robert Camp was my plumber and he was kind, efficient, and immensely helpful. He made the install for my half bath in my condo quick and easy and he was a joy to work with.I am very happy I called Atlantis. They were able to help me locate and read my water meter and determine that my high water bill was due to a running toliet. John Massey, the service plumber who rebuilt my toliet and also replaced my garbage disposal was timely, efficient, and very informative. I will not hestitate to use this company, or John's services, again in the future.
David Basinger
5 months ago
Knowledgeable. Able to figure out problem and remedy situation.
I had a great experience with the company. They showed up on time, and fixed the issue I had with the toilet quickly. I would definitely recommend them.
Shirley Lockhart-True
2 years ago
We needed to replace a toliet in our guest bathroom. The new toliet was more compact than the previous one and hubby tried installing to no avail for a week and call Atlantis they had the right tools and had it installed in a snap.
By the way Robert Camp and Demarcus were the two plumbers who did the work.
The plumbers were very professional. I couldn't be more pleased with the quality of their work. However, they are a bit pricey. I guess you get what you pay for
Heather Murphy
3 years ago
Roby and his son have done two projects for us and we couldn’t be happier with their work. They are respectful, thoughtful and thorough. I don’t like having plumbing issues but when these problems happen, I’m glad to see these guys on the job.
Leighlan Olwine
5 months ago
John Henry Massey was fantastic! Professional and thorough! Really appreciated being able to schedule service so quickly! John Henry was very knowledgeable about Navien tankless water heater! Thank you so much!!
Very nice and professional guys. We need to reroute our pipes due to leak and they were very efficient and they got the job done as promised. Their price is fair, not too high or too low, and we choose them go get ease of mind.
Melonea Bussie
2 years ago
Atlantis Plumbing was referred to me by my neighbor who was also using them for new plumbing installing in a basement. I received an estimate for the work that I wanted done in my basement project by Robert Camp. The estimate was fair and detailed. I contacted the office to schedule the work to be completed by Robert and Demarcus. Robert and Demarcus arrived on my scheduled day and on time. During the installation of plumbing work, I was very pleased with the level of detail and attention that was given to the work being performed. Robert was very meticulous in his work and ensured that I was pleased with what he was doing. He communicated and offered suggestions on ways to ensure that the plumbing work was being done in the best manner as to not cause any problems in the future. He also discovered that the water pressure in our home was way to high and we where able to address that issue as well. If gone unresolved it could have caused major problems in the future. I must say that I was very pleased with the work and service that I received and I would highly recommend Robert and Demarcus with Atlantic Plumbing for any future plumbing needs.
We had a plumbing emergency, the connection to our sprinkler system and water main had a crack in it. The area was a muddy mess and required some extensive digging to get to the severed pipe. Bryan was the representative from Atlantis and was very professional and informative. He took the time to explain the situation and was diligent in showing us where the problem was. Good guy, if/when we have another plumbing need we will definately use Atlantis again!
Our hot water heater went out unexpectedly and I looked around at a few places before deciding on Atlantis. John Henry came out less than 24 hours later and gave us a quote and explained our options. He then returned the next day and installed a tankless hot water heater (replacing our 15 year old tank). He was extremely informative and was sure to answer any questions we had. I highly recommend them to anyone!
marlena martin
2 years ago
We have been using Atlantis Plumbing since 2015 and won't allow any other plumbers and/or plumbing companies near our 1954 ranch except Atlantis. They have performed a variety of plumbing services with efficiency, professionalism and most importantly, expertise.I called this morning regarding a pilot light not lighting on our hot water heater, installed by Chris in November 2020. I was able to schedule a same-day appointment and Jon Camp came out to troubleshoot/resolve the issue. He arrived on time, greeted me professionally and within minutes had the pilot light going again. He also explained and demonstrated what to do should this issue happen again. Finally, he looked at the lines, connections, etc. to ensure there were no other issues.I have ALWAYS been pleased with Atlantis Plumbing - the office personnel and technicians are top notch professionals...always courteous, knowledgeable and efficient. Thanks and you guys have a lifetime customer!
Very thorough evaluation of new faucet install solving a leak
Atlantis Plumbing could not have been better. Tim called ahead, got here on time, and was extremely professional. While replacing the water line for our refrigerator, he noticed a section of the cast iron piping for our washing machine drain line was leaking/crumbling. He saved us from what could have been a disaster and was able to replace it the same day. We were very satisfied with everything and would highly recommend Atlantis.
Opal Davidson
a month ago
Our hot water heater installer, Tony, was very thorough and knowledgeable. I would recommend Atlantis Plumbing for anyone's plumbing needs.
Jon was great! Very thorough and helpful. Was on time and helped answer all of my questions and concerns. Will use again and request him specifically!
Sally Ashe Wood
a year ago
Brian Miller did an incredible job with diagnosing our hot water heater and then tracking down the parts and fixing it. We will use him again!
Valerie Smith
5 years ago
Herman has been out to my house a few times to fix problems with our plumbing. He always comes out quickly to address the issue and has left us satisfied. Pricing is fair and Herman and the office staff are friendly. I recommend them to anyone and they're the only plumbing company we call!
From quote to job completion, Atlantis Plumbing was professional and efficient. My technician Ben was knowledgeable and personable. I will recommend Atlantis whenever necessary and use them again in the future.
Atlantis replaced my water service line (200 feet) and installed a new water heater and took care of some other small items for me. It was a big job so I got multiple quotes. They were significantly less expensive than the bigger names (like 20%) and gave me a longer warranty. They also did the whole job in one day the day after giving me the quote. Tom L was extremely professional, polite, hard working, prompt, competent; everything you want in a contractor and rarely find. They were also the only company that would give me a “ballpark” verbal quote before they came out. I really appreciate that kind of flexibility. They will definitely be the first company I call if I ever need a plumber in the future
They finish same day and very professional and hard working thanks to jamaka and partner
John Tarmaggiore
3 months ago
Atlantis was recommended through our insurance company. So glad. Another plumber wanted $12,000 for a project that Atlantis accomplished for less than $4000. They were on-time, professional, kind, exemplary customer service. Just amazing. Thank you Atlantis !!!!!!!
After moving into a new home and experiencing several problems, we called Atlantis Plumbing. Robert Camp came and addressed multiple complex issues that had been impacting the plumbing in our home. He was kind and patient and made sure that we understood what was happening every step of the way. We would highly recommend Robert to anyone! Thank you!
Kimberlin Bourne
8 months ago
Atlantis verified the source of my. It was an appliance leak, not a plumbing issue. The technician was very thorough.
Gary Scarpino
6 years ago
Outstanding professionalism & craftsmanship while maintaining and very tight schedule. We will continue to use Wayne and his crew for all of our plumbing needs and will highly recommend them to friends and family.
If I could give 6 stars I would.
I called first thing in the morning to schedule someone to come check out a leak I discovered. I called Atlantis because we have used them for several other projects. I was able to get someone for that same morning and Lee came out promptly at the scheduled time. He was efficient and professional and gave me several options with quotes for each. Lee did an excellent job. We always use Atlantis Plumbing for all of our plumbing needs!
Chris Massey is an excellent plumber. He explained to me every single detail about my plumbing issue and he also offered me the most cost-effective method to fixing my issue. This guy saved my family from having go through so much unnecessary trouble with our plumbing issues. In addition, he is a very friendly person to talk to in general. I highly recommend others using him specifically for their plumbing issues. He is the best in this industry. Thank you again Chris Massey and Atlantis plumbing for your great service.
Patricia Gray
6 years ago
Atlantis Plumbing - kudos to your company for employing great people! I contacted Bryan late in the afternoon about an outside water leak problem. John came to my house the next morning, assessed the situation and explained what he found in terms that were clear. Both gentlemen we professional and courteousness – traits I really appreciate. Thanks!
Atlantis Plumbing really knocked our socks off. What started out as an unknown slight gas leak in the walls quickly turned into the nightmare scenario of running brand new gas lines through the entire home; including to three furnaces, two fireplaces, and at least one W/D hookup. The quote to make this happen was insane and the just thinking about the aftermath of having all my walls ripped open especially after having recently renovated became a non starter.Jackie from Atlantis gave me a call before the appointment and I shared my concerns of not wanting the house ripped up. He assured me that if they could find the leak the would do that vs. a full replacement. On the day of Jackie and Barry arrived and went to work finding the gas leaks. They found two upstaris in the open attic very quickly. The other three they found by cutting a hole in the ceiling right where the gas line enters the home. As it turns out whoever originally put the gas in put a lot of bends and joints which had leaks. They were able to fix the three there and boom no more gas leaks. I was super excited and stoked that there wouldn't have to be a full install and that they wouldn't be ripping apart our home.I recommend Atlantis Plumbing to anybody needing gas line repair work done. Both Jackie and Barry are very experienced, were very understanding of the customers point of view, and work tirelessly getting the job done. I am very please overall with the work and couldn't be happier!!
Was very professional, did an excellent job quick and easy cleaned up everything before he left thank you very much
Once the crew arrived they got my authorization and began to work promptly to fix my issue. They were initially due to arrive a day earlier, but had problems on ananother job that caused them not to get to me, so I had an additional day without water.. Overall, I was satisfied with the work and would use them again.
Richardson Pierre
6 days ago
Had a main water line leak problem. They came assessed and fixed my problem within two days. Very adorable as well.
I use Atlantis for both my Home and Business and they are always affordable with excellent quality and customer service. Best plumber I have used in Atlanta for either residential or commercial properties.
Casey Gargiulo
3 months ago
Robbie was great! Super honest and very knowledgeable. Would highly recommend
Robert Lewis
2 months ago
Lite the hot water tank recommend a new in a couple years will use this company
Kyle D'Mellow
3 years ago
I contacted Atlantis in regards to a few plumbing issues that had recently occurred in my home (a broken garbage disposal & a continuously leaking exterior water faucet). Their service request form on their website made it very easy to contact them and explain my initial problems. I received a callback in just a few hours, and had an appointment scheduled for the following afternoon.On the day of the appointment the technician (John Henry) contacted me a few times to provide me a more accurate estimate of his arrival time. Upon his arrival I noticed that he was very professional, courteous, cleanly dressed (he informed me that he carries extra clothes so as to not bring in dirt from other sites), and wore a face mask at all times. I walked him through the appropriate issues and he was able to quote me on the work that required immediate attention. He broke down the quote for me and informed me that both issues could be fixed that day and within only a few hours.Overall, I'm very happy with the response of the company, the level of professionalism, and the cost of the job (parts and labor). It's now been a few weeks since the actual service and neither of the previous issues have returned.
Jarrod Grayson
a year ago
This is second time I have used Atlantis plumbing and will continue to call on them in the future ! They are on time and even called ahead knowing that we have a newborn in the house to share they would be wearing a mask and shoe covers. Brian was extremely knowledgeable and solved all of our issues with two toilets, two sinks, and a shower drain. The entire team has been extremely professional, kind and transparent about pricing.
Installed a dishwasher for me. Technician Ben was cordial, professional, and went above and beyond, cleaning up the packing material which I did not expect.
Used Atlantis Plumbing Company to repair a leak in yard. The initial customer service was excellent. An appointment was scheduled for a Technician to survey leak. Technician Bryan arrived as scheduled, very professional, explained and quoted price for all needed repairs. Monday a.m. Technician Justin and his team arrived on time and ready to work even in inclement weather..Would recommend this company!! And no, no one paid me to say any of this and I do not know any one who works for or at this company Thank you for services rendered..
Lindsay Kitchen
7 years ago
I called Atlantis on a recommendation from a neighbor. I had an emergency situation and needed a plumber within 24 hours on a weekend. Tim and two helpers were at my house the next morning. The receptionist, Michelle, was very nice and helpful. Tim called me very promptly and again when he was on his way to my house. On time. Polite. Fair pricing. I'm so appreciative!
Brian did a great job,very polite efficient no complaints,will call him for my next plumming job.thank you Brian.
Very good service! Ran into Tim at Home Depot and they were able to schedule that day!! No hassle, very good price, friendly and informative. Handled my needs in a timely manner with excellent workmanship.
Really a top notch and professional outfit. Was a fair price too. Rob the plumber comes highly recommended he went way above and beyond the call of duty in making our house work again. Thx for being above excellent.
I can't say enough good things about Atlantis plumbing and all of its personnel.especially Cody M. And his crew. They did a top-notch job communicated throughout the process and followed up on every detail. I had a broken water line between my house and the main and had no water for 5 days I had called several other companies and got sluggish to no response. It was quite a distance from the meter to my house but I feel like I paid a fair price and receive top notch excellent work.. From the original plumber that came out to look at the issue Bryan all the way through I highly recommend Atlantis for all your plumbing needs.E Reyes
Atlantis has been a blessing to my business operations. The come out as quickly as possible. They do great, WARRANTIED work that will be repaired at no extra charge if it is written on the invoice. Their accounting is streamline and Chris is the best dang plumber in North Georgia. I appreciate their work, price and honesty.
Janice Robinson
2 weeks ago
The repairman called ahead of time to let me know his arrival time. He was very professional and did an excellent job!
Based on our first encounter with Atlantis Plumbing, I highly recommend them. Cy came out to give us an estimate and he was extremely professional, polite and thorough. The quote seems fair and reasonable. I look forward to doing business with them and I will do a follow up review after the work has been completed.Follow up... The work has been completed. Cy arrived when he said he would, and finished installing the water heater exactly when he promised. WOW! What a class act. Punctual, courteous and professional. He communicated every part of the job completely and the cost of the completed job was exactly what he quoted... (No surprises). I am extremely happy with Cy and Atlantis plumbing and I strongly recommend them.
Caitlin Daugherty
2 years ago
We had a great and easy experience with Atlantis Plumbing. We have used their services for both an outside waterline replacement (with Cody) and an inside garbage disposal replacement (by John Henry). If we ever encounter more issues they will be our first call!
suzi sheffield
a month ago
Always reliable and excellent work!
I have used Atlantis Plumbing a few times, they have quoted several projects for me. Always upfront and professional. Jackie is name you should ask for when scheduling Atlantis plumbing. I have seen him tackle projects that other plumbers didn’t want to do. Very experienced and fast. Knows commercial plumbing as well as residential. Had an issue with an automatic flush sensor the other day, problem could have been several things, he guessed right the first time, had it fixed, told me what to watch for in the future, and was gone. Highly recommend you ask for Jackie when scheduling Atlantis Plumbing.
Clarence Robie
6 years ago
Received quick response to my broken water line emergency. Temporary fix was made that got us through the weekend while the permanent repair was being scheduled. That Permanent repair was completed promptly at a fair price. The plumbing technician, James, was very helpful. He was very courteous, explained the repairs thoroughly, and followed through on the project until all work was completed.
Vetriselvam Janakiraman
4 years ago
Great customer service, prompt response and reasonably priced. Robert Camp was the technician he was polite, helpful and resolved the clog with the Garbage disposer fast. While he was there resolved the issue with shower. This was my first time with Atlantis Plumbing will definitely use them again.
Ben was great, very professional and knowledgeable. Trusted him from the beginning. He did a great job. Cleaned up after the service was completed. Very good experience with him. Very bad experience with Darin. Thanks for sending Ben again. Would recommend him to anyone!
We hired Atlantis Plumbing after discovering a leaking pipe and bringing in a competitor that did not diagnose the problem properly and therefore passed up on business. While all other business were saying they could just come and diagnose in 2-3 days, Atlantis plumber Tim came out the same day that I called and got right to work. He did a great job finding the source of the leak and provided and educational environment to learn about what he was doing and what the issue was, as he worked. He was able to fix the leak sooner than I anticipated and now I can go into Thanksgiving with one less stressor . Thank you Tim and Atlantis Plumbing.
Simplistic_In_Life (Simplistic_In_Life)
a year ago
These guys are super friendly and great to work with. Will be using them in the future for other plumbing needs.
LUCKY MITCHELL
2 years ago
We were thoroughly pleased with the Atlantis plumbers that came to our home today. Herman and Justin called in advance to let us know what time we should expect them. When they arrived they assessed the situation and gave us some options to pick from. Once we decided on how to proceed they quickly resolved the issue we were having. I will definitely use Atlantis plumbing for any future plumbing needs.
Very professional, polite and timely!
Best plumbing experience I've had since moving to Atlanta a couple of years ago. Scott was friendly, efficient and extremely helpful. He found the problem quickly and didn't charge me for extras. Giving Atlantis a big 5 stars!
Lewayne Parker
2 years ago
Front yard was flooding called Atlantis plumbing, got a call back from the technician in 10minutes and said he was on the way. Problem located after a little digging within 30minutes! Robert camp and demarcus not only fixed the problem area but also noticed a possible future problem and repaired it within an hour and it looks so much cleaner than what it was!!!
Gabriel Gelinas (SaddleBitPiper)
8 years ago
Excellent service and expertise from Shelby and Brandon Taylor of Atlantis Plumbing! They were knowledgable, curteous, and quick with the repairs I needed!
Patti Dismukes
3 years ago
We had a sewage backup and had multiple quotes. Atlantis Plumbing provided the best quote and quickly responded to fix our sewer line. They did a great job!
Miranda Terrell
a year ago
This company advertises free estimates which they DO NOT OFFER. They charge a service fee regardless of if you render services or not but will credit this service fee to your final bill if you move forward with the service. This is not the same as a free estimate and therefore, I would not recommend this company.
Melody Cameron
3 years ago
David was awesome. Was on time, friendly, and responsive to needs. Estimate is free when someone comes out, and the problem was simple and easy to fix. He didn’t charge us a thing. Great quality company, and we will be using them for any future needs. Thanks again!
Tevon Freeman
4 months ago
I appreciate Atlantis for coming and repairing a leak we had in our house. This is the second time I called on Atlantis and they came through and fixed the issue. Thanks again and I will be calling again if I run into any issues.
Fourth time I've used Atlantis, very satisfied. Jon and Tony did an excellent job and were very professional. They called well in advance to let me know they were on the way, found the issue(s) using a camera/scope and invited me outside to see the issue myself. Most of the inside work was in an unfinished basement but Jon, after completing the work, swept up the entire area. Pricing, just like the previous 3 jobs, was very reasonable. Trusted company, trusted technicians.
Michael Lorenzana
5 months ago
Their website claims that Estimates are Always FREE! but when I called to get an estimate, they wanted to charge me $85. Perhaps they don't understand what Always or FREE mean.I had used them in the past for an emergency service and they seemed fine, too bad they're trying to charge for something they claim is free.Edit:Someone from Atlantis called me based on this review, asking where on their website it said estimates are free so they could remove it. He then said it was unfair for me to post a negative review when I was trying to get something for free. He explained that under the current administration it is very expensive for them to operate a business, elaborating that insurance prices are high, I guess in some kind of attempt to make me understand them charging money for an estimate. Frankly I don't think that asking how much something will cost is trying to get something for free and I think it's absurd that they cannot provide me any pricing information without paying $85. While they did a fine job when I used them before, I will not be using this company again, there are plenty of plumbers who will tell you how much something will cost without charging you.
Don Thornburgh
4 years ago
Developed a leak in service line to house - specific location of leak in front yard unknown. Called Atlantis Plumbing on Wednesday, Plumber/Sales Rep Bryan here on Thurs, Repair Team Cody and Jason here Friday morning. They determined how and where to relocate the line, trenched, installed new line, made necessary relocation of pressure valve, cutoff, etc. All this was finished in less than 24 hours following the first phone call. All of them were friendly, courteous and professional. Highly recommended. Thanks Atlantis.
Vanessa Parks
7 years ago
Tim and Lee was on-time, very courteous, informative about their product and even provided me with helpful tips for my home. I would ask them to come back if ever I should need more plumbing work!
Freddie Hillman
a month ago
Very hot outside and still was very professional and very detailed, neat clean and organized, explained the work warranty. Awsome service would highly recommend to anyone.Great job!!!!
Hermon Williams
a year ago
After being stressful all weekend with 3 toilets I called Atlantis Plumbing. They gave me a window of arrival time and was very prompt with it. The plumber was very honest and did a great job I have a friend when it comes down to plumbing. THANKS SO MUCH ATLANTIS
Tammy Dickerson
4 months ago
Whole house repipe , Jackie and Brandon were great
Edward Danowitz
11 months ago
The crew was courteous, arrived on time, and got the job done in the estimated timeframe.
We used Atlantis this week for a VERY tricky leak under our house with ZERO access. We called Atlantis and they sent Robert Camp & Demarcus. They were a great team - professional, highly skilled, good communication, and generally nice guys! They worked into the night to restore our water and we recommend them very highly!
We had an urgent need of a plumber after hours the other night. Robert showed up promptly and took great care of us. He was thorough, polite and incredibly kind. He found the problem, fixed it and helped us with a few other plumbing issues as well. The bill was very reasonable, actually lower than expected! If he is a representation of Atlantis, I'd recommend them to anyone. They will be our first call for plumbing issues in the future, no question.
The repair job should have been a lot cheaper. They quote a pipe replacement instead of a spot repair. The repair crew should have corrected the mistake. But no, they didn't. They went ahead a replaced a good pipe for no reason.
Of course had another issue with some plumbing pipe decided to bust and Wayne came out very quick and got the problem taken care of in a timely manner again thank you Atlantis Plumbing and Wayne for helping me in an emergency.
John did a very professional job. He was confident in what he was doing went above and beyond installing the tankless water heater. I would highly recommend him doing any plumbing work.
Christopher Howard
4 months ago
I had a plumbing emergency. Atlantis was able to come to my home on the same day that I called to request service. Chet Murphy, the plumber who came to my home, was very polite and professional. He completed the job in one afternoon and made 2 trips to the nearest Home Depot to buy the correct parts. I appreciate the level of service that I received. I would recommend Atlantis to anyone who needs plumbing service.
Instead of repairing, it was a replacement of a kitchen faucet. The technician opened the box of the new faucet and a major part was missing. He will be back tomorrow and I have already taken the faucet back to Lowes and swapped it out. Hope this box has all parts!
I took on an ambitious plumbing project with a buddy on Saturday afternoon. At 9 p.m. noticed a small leak from an original, 50 year old cast iron fitting under a Fernco adapter. Concealed inside, the cast iron was completely disintegrated. Called it a night, got up this morning and found Atlantis highly rated on Google. They advertise, like many others, live operators. I called at 8 a.m., their technician Robert was in my driveway at 9 a.m. He immediately instilled confidence by recommending he do the right thing and replace much of the old cast iron drain. It was a big job, he was done by 2. It was refreshing to find a professional who doesn't take the easy way out. BTW I had left a message with another 'live operator company before 8 a.m., they called me back around the time Robert was wrapping things up.
Katherine Heyen
3 years ago
Jackie and Barry were right on time (even a few minutes early) and diagnosed the problem within minutes. They told us exactly what we needed to do and it was a quick fix. Very knowledgeable, friendly and professional. I will definitely be using them again!
Reverend Andy
2 years ago
We've used Atlantis multiple times and they're always professional, friendly, responsive, and efficient. I highly recommend calling on them for help.
Cheryl Johnson
3 years ago
I had another fantastic experience with Atlantis Plumbing today! I called on Christmas Eve and the customer service person was polite and quickly scheduled a visit for the day after Christmas. I received a 30 minute call ahead during the 2 hour window. Jason D., the plumber, provided outstanding service! He is knowledgeable, patient and competent and has an overall great personality. He was genuinely concerned about my issues. He explained everything as he worked and answered all of my questions along the way. Yes! I would call again and request Jason. But honestly every experience I have had over the past 5 years has been positive. I recommend you give them a try. They offer free estimates. I found the prices reasonable and the work exceptional.
Robert Camp, our technician, came out on a holiday and stayed until the job was done. He was knowledgeable, friendly and did an excellent job dealing with a tough clog. I highly recommend him and Atlantis.
Torrey Williams
7 months ago
These guys are very responsive and did a fantastic job with the repair of my sewer line. They wirj fast...but with quality work, thoroughness and professionalism.
Jackie and Barry were fantastic. I had water accumulating in a crawl space and the initial inspector thought that the leak was coming from a pipe under the slab. After EXTENSIVE leak detection, they were able to pinpoint the problem and refused to fix a pipe that wasn't broken. I am a very detail oriented person and I know nothing about plumbing, so I asked A LOT of questions. I was probably a difficult customer at times, but they always remained professional and went way above and beyond to make sure I was satisfied with the service. They worked with me to get the necessary information that I needed for my insurance company as well. They seem to be people who take pride in what they do and stand behind their work.
We have had multiple excellent experiences with Atlantis Plumbing. Robert Camp has been the technician during the past 2 service visits at our house, and he has been friendly, on time, followed social distancing/masking guidance, and knew exactly what to do and did it fast. Atlantis was also the only company of 4 I contacted to get back to me about the most recent issue; they allowed me to send pictures so they could provide a free, socially-distanced quote; and the actual charges were about 30% less than the estimate for the job. Made my day!
S. Mashet Smith
a year ago
I'm the new homeowner of my beloved grandma's house and knew the plumbing system was in dire need of an upgrade. After doing some research and reading reviews I decided to give Atlantis a call for an estimate. The customer service rep was prompt in setting an estimate. Sandy the plumber was both punctual and very friendly as heard in his call to give his ETA. I noted masks being worn upon entering the house. Now since I'm not a fan of spider web covered basements 😆 I offered moral support on the basement stairs and he was kind enough to take detailed photos of my entire plumbing system. The estimate was within my budget and due to my drain lines leaking into my HVAC system he was able to start that day. As I didn't want to put off that important repair hearing he could start that quick was awesome! At different phases of the job Sandy would send me photos so I could see the progress. Over the course of 4 days Sandy repaired and replaced the water as well as drain lines. Being that some of the original cast iron plumbing was present he literally took the system from antique to awesome! I braved the spider webs and did a full walk through at the completion of the job. Kudos to Atlantis for hiring professional and friendly plumbers that are customer service centered. In the future plumbing issues will equate a call to Atlantis Plumbing! Keep up the awesome work Sandy, I know my grandmother would have been so proud to see such great repairs!!! Whether it be repairs or replacements I would definitely recommend this company to family and friends alike.
Glenda Carlson
a month ago
Ben was professional and efficient. He fixed out plumbing issue easily and cleaned up any messes that happened during the process.
nathan bartz
2 months ago
Phenomenal. Cameron was so helpful and kind.
Kristin Brock
3 years ago
Jackie and Barry were incredibly helpful in fixing our leak. Scheduling through Atlantis was so quick and easy, Jackie and Barry showed up on time and were knowledgable and professional (they climbed into my crawl space with no complaint and it's an army crawl kind of situation), and they had our leak issue fixed within an hour. This is my second time going to Atlantis and I'll continue to use them anytime we need a plumber. Excellent service.
Have used Atlantis several times and always a good experience. Highly recommend. Professional, courteous, clean and very pleasant. Roby and son were great.
Chet was very courteous and professional and gave me an estimate quote on reposing my home.
Kelly Marie DiCiacca
4 years ago
The restaurant I work at had a drain backup this weekend. Jon Camp came out to fix it for us. He was extremely professional and resolved the issue quickly. Will definitely call him back out again
Jon C came out and did a great job. Quoted the work at a fair price and got to it. Checked a couple of other things while he was here and did a good job cleaning before he left. Would hire again.Edit:I did hire them again, this time for install a second shower head in a remodel and add some new piping. This time John Henry came out and quoted again at a fair price. The work was done quickly but John also took the time to explain everything he was doing while he worked, after the work was completed he stayed around to make sure all questions we had were answered. There was some work we were going to do ourselves and he also went over our list to make sure we had the correct parts. 5 stars again for John taking the time to help out. Will always hire Atlantis for any plumbing needs
Jamaka and his teammate did a great job. They are knowledgeable, professional, and respectful. I would definitely refer this team to anyone that needs their outside water line replaced.
reginald gavin
a year ago
Installed/replaced waterline from road to house. Excellent service. Very professional, courteous, and friendly. Definitely recommend this company for your plumbing needs.
Jenny Stearns
5 months ago
Atlantis Plumbing was very professional, kind, and responsive. I will definitely call upon them again.
Your Moments Studio
7 months ago
Service tech team identified my leak and repaired it. Also gave recommendations on repiping the entire house.
Robert Camp and his partner came and helped determine why we had such a high water bill. They were extremely polite, efficient, and knowledgeable. The problem was diagnosed fast and fixed. I would definitely recommend them for your plumbing needs.
The most frustrating plumbing experience of my life. They charged me over $200 for something that took the technician 5 minutes and a wrench. They were also very rude, do not recommend.
Needed to swap out a trim kit and quickly discovered that there was a bigger issue. JP replaced everything and educated me in the process. A+ work, and will def be using Atlantis Plumbing again.
Atlantis Plumbing cares about their customer situation. They were able to work with me on getting my main water line replaced in our front yard. I highly recommend them!
Called on a Friday because of a leak in my crawl space and they were able to come out the next morning. Tim Robinson and Brandon Spradlin were extremely professional and isolated the issue right away. Dealing with plumbing issues can be very stressful and they did a nice job making us feel at ease throughout the process. Thanks Atlantis plumbing!
Great service with Atlantis Plumbing! I appreciate the quick and quality work. Mike Haney is my go to plumber! If you need a plumber look no further!
Nicholas Widner
a year ago
Jackie and Brandon were fantastic. They came and diagnosed my high water pressure caused by a very old pressure reducing valve. They also saw some DIY water shutoff piping from a previous owner and suggested it be removed as it was a flood hazard waiting to happen. They provided estimates for all the work before starting and they were able to get a PRV the same day, returning to our house to only take maybe 30 min to install it and remove the flood hazard piping. They also stuck around for additional questions and a couple of other minor services. We've used Atlantis for multiple items with our first home and they've been professional and prompt every single time. We will continue to use them for the foreseeable future.
Very efficient service. Jon and Kyle were pleasant and a joy to learn from! Glad to have a plumber like him.
Mike Brown was super professional, friendly, and informative. My garbage disposal was old and rusted, and he installed the new one in 25 minutes! Cleaned up and was tidy! Will definitely call and use him again!
Atlantis was out within hours when we discovered a massive leak in our water main. Quickly assessed the issue and quoted a fair price, scheduled us immediately and by mid-afternoon the next day all the work had been completed and we were back in business. Thoroughly explained every step of what they were doing, very professional, prompt and friendly. Would highly recommend!
Neil Sardana
7 months ago
Tony did a great job fixing a few leaks in our home that were causing our high water bills! 👍🏽
Wayne and his crew did a very good job in very hot weather. All the guys were courteous, professional, and eager to do a good job. Thank you, guys.
Bryon N Tika
11 months ago
Very professional and quick response to our urgency but seems a bit expensive for less than 2 hours on-site and only a 90 guarantee for repair.
Mr king was very professional and kept me informed of progress the entire time.
Great service by Arron and Austin.Installed new water line in my home within 2 day's.
patricia avery
3 years ago
Robert Camp came to repair my faucet he was very professional , great attitude , explained everything made sure I understood what was being done even though I made a same day appointment he was. Still on time he is a asset to your company , I would use him again gladefinitely Thanks for your help . Patricia Avery
Christopher Sailor
a year ago
They helped us repair a slab leak in our kitchen. Once they knew the problem they had it fixed within 24 hours. Jackie was incredibly prompt, professional, and friendly. Would definitely recommend and will certainly be using them for any future plumbing needs.
We used Atlantis plumbing to install a freestanding tub faucet where a sink used to be. Atlantis was super easy to work with, and Robert did an exceptional job. He is professional, knowledgeable, and takes the time to talk through options. We had three other plumbing companies review and quote the work before Atlantis (something I won't do again). All seemed hesitant about taking on the job and provided ridiculously high quotes. Robert arrived on time, followed COVID safety protocols, and confidently assessed the situation and offered a reasonable quote. The job took two trips as there was tile work to be completed in between. Robert did an excellent job, taking the time to make sure things were done right. In the future we will definitely make Atlantis our first call for future plumbing needs.
annalisa bracco
2 years ago
Our water heather died. I called them based on the reviews I read. Got a quote on the phone (min and max price) which was significantly lower than a competitor. In COVID time this was a welcomed news. Jason came in less than 24 hours, the phone quote was spot on, and we now have a brand new heather installed for a reasonable price. Great service. We will use Atlantis Plumbing again.
Simply the best company ...no exception .when you call ask for Jon camp a true pro. He works clean quick and prices fairly . Even if you have to wait to get Jon camp it is worth the wait.in fifty years I have never met a better plumber ...vote Jon
Michael Rodriguez
3 months ago
UPDATE:So 2 weeks later, I had to call them again to come out and do the same process that was done last time. The root cause was the same, that we had roots in our pipes which are causing the issue, but the guy that came out today said that the 1st guy wasn't as knowledgeable as him. I'm not sure how roots from a dead tree could grow so fast to block our pipes in 2 weeks, but seems like something was missed. I had to pay $500 the first time and today another $450 ($50 discount after asking since they just did this 2 weeks ago). They said they don't warranty pipe cleaning, but for this to be 2 weeks ago, that doesn't seem like this is the issue.I was issued a new quote, which was actually more expensive that the 1st (for the same work). I'll definitely be looking around to get more professional opinions as this seems like they are chasing more money.ORIGINAL Review:Guy was assigned to our house and he was knowledgeable and also did a great job determining the issue and also cleaning up after it was done. Highly recommend.
Harrison Spires
3 years ago
Atlantis is top-notch. They sent Scott to our house to fix our water heaters, install new kitchen sinks, and fix a few leaks. Scott was professional, timely, and did an excellent job. He went above and beyond what we expected. We'll certainly use Atlantis for all plumbing issues going forward, and hopefully we'll get Scott again.
Rajdeep Mukherjee
a year ago
Job well done! John and Justin did a splendid job and it was all within our budget. I would highly recommend Atlantis Plumbing for the service.
Quick response to fix an outdoor plumbing issue. Tim Robinson knows his stuff and spends the extra time to do things right. Polite, friendly and professional.
Peggy Thornton
4 months ago
Ben did an excellent job. He was professional and explained in detail the problem; He made some good suggestions that I will follow and he fixed the problem.
Sonja Patterson
4 months ago
Thank you
After having 3 plumbers come to my house, charge me, and not fix the problem...Atlantis got the problem solved.
David Haskins
3 years ago
We broke the water feed to our toilet at 8:30 PM - had to shut the water off at the street to stem the tide. Called our usual plumber who said sorry, can't come tonight. Called Atlantis and learned that Robert Camp was just a few minutes away. He called to confirm he was coming and ask a couple of questions. 10 minutes later he was fixing the pipe, re-installing our toilet, and augering out the blockage that start the whole mess. 1 hour from flood to fix and he was helpful, courteous, and kind. We were able to get our showers and sleep sound knowing all was well. Was it worth the $500? I say yes.
We called Atlantis Plumbing when we experienced a water leak in our yard. An inspector was dispatched very quickly, and the company fit us in for repair the next morning. The workers showed up earlier than expected, and the job was done within a couple hours. We were provided info about our warranty, and the payment process could not have been easier. While I hope I never need them again, Atlantis Plumbing will be my first call if I do.
Wow, Brian from Atlantis Plumbing is incredible. He diagnosed a problem with my water pressure that had stumped multiple other plumbers. He diagnosed the problem in a scientific manner and discovered the cause, then fixed it on the spot. Also gave me a great lesson on plumbing in general while doing the work. I would recommend him and Atlantis to anyone out there.
John Henry with Atlantis Plumbing was excellent! We called on a Sunday morning with an outdoor leak and he was over within the hour. John provides honest estimates and got the repair done very quickly all while we were out of town. Would definitely recommend for any plumbing needs!
Makana Kekaualua
2 years ago
After vetting 5 different companies with bad service or none at all, Atlantis Plumbing contacted me right away once I submitted my request for service. Jon and Kyle visited my home today and put me at ease with our drainage issues. They identified the problem, worked quickly to resolve it but did not hurry to get it done. They were professional, polite, and guided me in the right direction to avoid issues in the future. Should I need plumbing repair services again, I now know who to call first.
Jon Camp did a fantastic job on fixing my driveway water drain clog issue. The work he did was efficient and clean. Great job!
Lindsey Pakula
4 years ago
Robert Camp from Atlantis Plumbing just finished the second emergency job he’s done at our house over the last couple of years. Despite it being a holiday weekend, he got here quickly and diagnosed our problem quickly and efficiently. It was fixed within an hour or so, and throughout the whole process, he was helpful, kind, and thorough. I would be more than happy to recommend Atlantis, and especially Robert, to anyone needing plumbing services.
I called Atlantis plumbing on short notice to move some gas lines before I could do essential work under my house. Robert and Demarcus came out to give me a quote, the quote was reasonable, and they moved the gas lines that same day! They talked me through my needs, and they found a way to meet my needs in way that would be faster, easier, and cheaper than what I originally intended. Everything works great, and I was able to save some money on the deal. In short, knowledgeable plumbers with good customer service. Would definitely use again.
Donald Ballard
6 years ago
Two men came out to my house to replace the water line from the meter to the house. They were professional and the quality was tops. I recommend Atlantis to anyone needing plumbing issue repaired.Don
Robert Camp did a great job. He was knowledgeable about our plumbing hardware needs and was pleasant to work with.
Good service. Robert Camp and his friend, whose name I forgot to ask, were very professional and enthusiastic in explaining to us what was wrong. I highly recommend Atlantis Plumbing!
Atlantis responded quickly to our request for repair of a damaged waterline. Robert Camp repaired the problem and explained the 3 available options for a permanent fix which would be done the next day.The following day Reggie started the major repair, joined by 2 other crew members. The work was done professionally and expeditiously. We are very pleased and would highly recommend Atlantis Plumbing. They left the site intact and very neat.
Valerie Whitfield
3 years ago
My water line needed to be replaced and rerouted to my house. Cody and Tyler exceeded my expectations. They arrived quickly, completed the job in a timely manner, and left my property in great condition. I expected my lawn to be left with a big mound of dirt. The location they installed the new line was not disruptive to my landscape. Everything was cleaned up, and I can hardly tell they were here. Very happy with the service.
Prompt, professional, detailed fair estimates. Have used Atlantis for large and small plumbing needs. No returns needed - job done right the first time.
Angeline Carter
2 months ago
Robert Camp was professional, very responsive. Quickly determined the issue and resolved and repaired the problem. Letting us know step by step what was being done. Used this company for multiple occasions, never disappoint in quality nor service. Thank you.Came out a second time and fixed an issue and helped replace a leaky faucet. All under warranty. Thank you.
Kimberly Ford
6 years ago
We had to have our hot water heater replaced. I was amazed at the quick, friendly and professional service we received from Wayne and his crew. Would definitely use them for future problems.
Came out within an hour of calling and replaced our water main the next morning. Great customer service.
Jennifer Korb
4 years ago
I had a pleasant experience with Atlantis Plumbing during this stressful time of year! The technician was honest and knowledgeable and was able to fix my issue in a timely manner. I told them the budget I had to work with and they were able to fit my budget as much as possible!Will definitely call them again!
Richard Patterson
4 years ago
It was easy to get in contact and get called back for an appointment. Someone was available within 2 days. We had a list of issues from a home inspector and Jon reviewed it for us and pointed out the high priority items. They have a camera system for inspecting your drain pipe to the city. If you have an old home with cast iron drain pipe it might save you some trouble to have yours inspected. Jon was prompt and had a good serice-oriented attitude and solid knowledge of plumbing and old homes.
I am so thankful I called Atlantis!!My tech Jason D. was very knowledgeable. Jason gave me serveral options to fix the problem based on my budget. My garage was flooded due to busted pipes near my water heater. I also had a busted pipe in my kitchen.Jason made sure sure everything was up to code and corrected mistakes from a past plumber.He was on time and called me toConfirm our time one hour prior
Great service! The servic eRep. Robert Camp came on time and fixed the problem! He assessed the situation promptly and finished the job quickly. He was professional and very nice throughout the whole process! if using Atlantis ask for him!
Lesley Kelley
7 months ago
I had a plumbing issue over the weekend. They were able to get a plumber out within 24 hours. Robert (Camp) was able the diagnose and repair the issue quickly. He was extremely courteous and explained the issue so that I knew the cause. I would highly recommend Robert and Atlantis Plumbing.
I have used this company more than once this summer and each time I have been very satisfied with their service. They quickly diagnosed the problem and provided a fair and reasonable price. David, Jack and Barry are very professional and knowledgeable of the trade. Great Service! I highly recommend this company.
County I live in requires a plumber to verify that the house has efficient toilets and sinks. A ten minute walk through the house to look at the writing on my toilets and sinks costs 185$.
Installation of new unit done well. Water from old water heater left pooled around new unit. Ceramic tile broken when old unit pulled out.
We had a major leak in our outside water line and they were able to respond the same day. Our water line was 30 years old and needed to be replaced. They replaced it the next day and were friendly and professional. Cody Massey and Dave King were a godsend for our family!
Atlantis did a great job. I had an emergency repair. After calling my regular plumber (three times) and getting no response, I Googled emergency plumbing repairs. Altantis came up. They came out and did a great job. The technicians (especially Cody) really went above and beyond. I've got a new regular plumber.
Atlantis plumbing provides dependable, knowledgeable service. I highly recommend them for your plumbing needs in Greater Atlanta area. Wayne and Jason were top notch!
I had a pipe leak in my bathroom. John and Tony arrived on time, analyzed the problem and explained my repare options in detail. They were professional and efficient. I have used Atlantis Plumbing before and I will definitely use it again.
Brandon Chaney
a week ago
John M was very professional and knowledgeable
Curtneil Corke
6 months ago
I was surprised the leak was repaired the same day I called to schedule it.There was an outdoor leak near the water meter. I already had specialist show up to identify the exact location of the leak a few days before. When the plumbers showed up, I just had to point out where the leak was and the immediately dug it up and fixed the leak in what felt like roughly 2 hours. Price was still steep but reasonable for plumbing jobs. It was just slightly cheaper than what a friend of mine paid for a similar job. At least the leak stopped the hemorrhaging which caused a monthly water bill in excess of $600.
Robert and Demarcus of Atlantis Plumbing did a great job installing a new gas line for a gas range conversion and fixing a loose outdoor faucet. They were professional, answered any questions I had and also asked for my opinion on how they would do the install. For instance they had to run a line from outside through my house wall and through the interior of cabinets (as opposed to running a line from the attic through the wall and cutting walls open). They made sure I was comfortable with the install, what they had to do and showed me how things were going to look. I was very happy with them, their pricing was fair, and I wouldn't hesitate to contact them for any other plumbing work I would need.
Sandy Hoskins is a true professional and awesome person! So thankful for y’all!
John and his team were very professional and thorough. I'm thankful they were able to find and repair the leak in my downstairs shower. I highly recommend this company to anyone with plumbing needs.
Great service and very helpful.
They were able to isolate a poorly installed (at time of structure's construction) drain line, cut out the malfunctioning line and properly install a new line. They were very professional, efficient, and did a very clean job. They also cleaned up afterwards.I have used Atlantis before, and I recommend them highly.
Ariv Palaniappan
3 years ago
Tim and Lee helped us over a weekend with replacing a sump pump in our basement. They were very courteous, explained the issue. Without suggesting to replace the sump pump immediately, they looked to see if the existing sump pump can be used. Highly recommend Atlantis Plumbing
David was helpful. I thought the problem was my garbage disposal but it was it was not. He was able to quickly diagnose the problem and present me with several solutions.
Donna Thomson
8 years ago
We had a leak in our driveway and I called my regular plumber..he does not do this type of work and immediately told me to call Atlantis and to ask for Bryan Haygood that he was the best! He was polite, professional and did a great job!!! I will recommend them again! In the same day they came out, got power co out to make sure where they drilled in the yard was safe, and reconnected new lines and tested it out and gave us a great warranty. Excellent service!!!! Donna Thomson
Rebeccaholt Jewelry (RebeccaholtJewelry)
a year ago
Great service! Quick, friendly and solved my water heater problem (pilot light getting lit) as well as tightened up a few loose wires that I did not know were loose.
Wow what a awesome experience this is my second time using this company ROBERT CAMP DID AN EXCELLENT JOB PROFESSIONAL SKLLFULL ,KNOWABLE AND VERY PATIENT WITH ME THE CUSTOMER HE DIDN'T MIND ME ASKING QUESTIONS EACH TIME I USE ATLANTIS PLUMBING I AM HAPPY WITH MY DECISION WAY TO GO ROBERT CAMP JOB WELL DONE👏🏽👏🏽👏🏽
Fast, responsive, reliable, and reasonable pricing. During the busy holiday season, they were able to come to my home on exactly the timing I needed. I had a toilet that just wouldn’t stop running. John Massey quickly assessed the situation, gave me two different options for repair, (short term fix and long term repair) and prices for both. He had all of the parts on his truck and he fixed the problem fixed in no time. Highly recommend.
Bryan was absolutely wonderful today. So kind and knowledgeable. I called with an issue at noon and he was here by a little after 2. I was impressed at how quickly they responded to the call and his happy-to-work attitude even in the cold and rain! Many thanks!!
Courtney Tirado
2 years ago
My Technician Jon Camp and his assistant were awesome! They went above and beyond to fix the issue we were having. They were kind and very knowledgeable. We have a crack in our pipeline and roots were growing into the line, causing our toilet and tub to become backed up. They cleared the line, gave detailed information on what they did to remove the roots and even gave us a copy of a video of what he saw when putting a camera down the pipeline. They gave us our options for fixing the crack in the pipeline and even advised us of different financing options. My husband and I are very pleased with the service we received. We will be using Atlantis Plumbing for all of our plumbing needs.
Chris Carswell
3 years ago
Was great doing business with Jon & Dustin. Quickly came in and diagnosed the issue of the leak under in the front yard near our bushes. Dug out all the mud and dirt. Fixed the leak and now I have water! Thanks guys!
I was experiencing plumbing backing up in all of my bathrooms. We called Altantis plumbing, they came out the same day. Noticed my cleanout line was broken. The explained my issue and options. Quoted me a fair price and came out the next day as promised to start the work. The work was finished on time and fixed correctly. This is a very knowledgeable, professional and polite company. I would use them again. Thanks again to Herman and Jason.
Doug Hubbell
7 months ago
Sandy was on-time, communicated well, helped me understand the repair and provided tremendous customer service. A true professional. It's hard to find great employees in this crazy new world. You are blessed to have him. Thanks to Sandy for being so awesome!
We had a main water line leak that flooded our kitchen. After trying to remedy the situation myself and realizing it was beyond my skills I gave Atlantis a call. The technician (Robert Camp) who came out took great care of us. He assessed the situation, then broke down exactly he was going to accomplish fixing it for us. His workmanship was professional and prompt. 10/10 would hire again.
Came within an hour of calling, performed great work. Very satisfied with their work.
Chris is amazing! Thank you!
Edward Davenport
2 months ago
Ted Fox came and he is very professional.he check the diagnostic and explain what he supposed to do. Very friendly and easy to understand about the problem of my water connection.
Tonia Tumbleston
3 years ago
They were at my house in less than 45 minutes on a Friday afternoon when i had a water leak. Tom Lebhalf was so very helpful. He fixed the leak that evening and came back the next day to finish the job in the yard. They were super punctual and I had great customer service.
Robert Camp and Demarcus from Atlantis came out today to help me with a few issues ranging from fixing a natural gas leak to installing a bidet, and they were awesome! they were both friendly and knowledgable, and Robert was great at explaining the work they did.I had called with the intention of getting a quote for a new water heater, but they took one look at my unit and explained why I wasn't due for a replacement and showed me the indicators of a unit that's on its way out.I've used Atlantis a few times, both for myself and on behalf of my condo association, and each time my experience has been similar. these guys are great!
Had a sudden kitchen emergency. Atlantis was the only place that had availability over the weekend, came within 30 mins of calling and had everything fixed up in an hour. Amazing service!
Gabrielle Smith
a month ago
Great Customer Service By the Technician
Melissa Walker
5 years ago
John Massey was at my house within an hour of me calling Atlantis about a toilet leak. He was professional, prepared, fast and very polite. He was knowledgeable about the problem and the price was reasonable for a fix. I would definitely recommend Atlantis and asking for John!
FilmMaker Dunbar
4 months ago
Great and straight to the point. Finished before expected time frame.
Anne Hernandez
7 years ago
This is the second time that we have used Atlantis and we are very happy. Their service is quick, clean, and fairly priced. Both Cy and the technician that installed our drain pipe make sure that the area was clean before they left. We would recommend them for any of your plumbing needs.
Had Herman out for a plumbing inspection on my septic tank for our new house he was on time and gave us options on repairs highly recommend
Excellent and quick service to assist with an issue in my basement which had been flooded with unsanitary water. From the first phone call, Atlantis made this very easy and connected me with a great plumber quickly. Robert Camp was at my house soon after I called, quickly assessed the situation, and handled the necessary correspondence with another vendor to clean out the basement. Robert provided excellent communication and customer service! I would certainly call Atlantis again for any plumbing needs.
Butch and his team arrived when they said they would and got right to work. They were courteous and respectful. They took time to explain the problem and the best way to resolve it. They completed the job quickly and were careful to leave as little footprint as they could. I highly recommend Butch and his team from Atlantis.
I selected Atlantis Plumbing because the receptionist provided a ball park cost for toilet repair. Cy, the plumber, was consciousness in remedying the water leak, exceeded my expectations in the work performed, and provided guidance on future household plumbing projects under consideration. Credit card payment was automated with a tablet generating an email receipt. The overall experience was a good value with excellent service. I highly recommend Atlantis Plumbing!
Tony was awesome! Efficient and quick! Thanks for coming by on such short notice. I knew my garbage disposal was broken and my dishwasher wasn’t draining properly either. But Tony had it replaced and like new within the hour. Just wanted to give him a shout out for the quality of service.
Natalie Brandhorst
a month ago
Tony our original contact was stellar.He explained what needed to be done and worked diligently to complete the project.He was very patient with my questions and concerns and so kind and informative.
The plumbing professional from Atlantis, Mr. Robert Camp was thorough and very professional in the services provided. I am a very satisfied customer.
I had a leaking expansion tank in the basement of a rental home I manage on a Sunday morning. Robert Camp with Atlantis came to the home within 30 minutes of my call, diagnosed the problem and fixed it that day! Robert was professional, knowledgeable, courteous and a great representative of his company. The job is done, the price was good and I'm a satisfied customer.
We were having a terrible time with our home inspection until Chet Murphy came to save the day. We had three inspectors and two different plumbers before Chet, none of them were able to diagnose the plumbing issue, some even saying there was no problem. Chet did an incredibly thorough inspection and was able to see what the others couldn’t. He even picked up on gas that had made its way into the water / drainage and then oversaw the entire process from the fire department, to gas company, to the final plan, strategy & itemized estimate for next steps. He was there for 6 hours with us and wouldn’t leave until he was sure everybody was safe and comfortable. We wouldn’t use anybody else, thanks Chet!
Revised…After follow up from Atlantis they came back today and fixed the issue. Responsive and willing to correct mistake.Septic tank was pumped on Sunday but home would not drain. Called to have someone fix why it would not drain. It was “clogged at the baffle” and he “unclogged it”. However, my home is now completely backed up again and all drains are filling up with water. He came this morning so clearly something isn’t right and there is more to just this “clog” he found.
Chermaine Avery
8 months ago
Mr. Robert was very professional and on time. I will definitely use this service again and will tell others about him
Dana Blanchard
4 years ago
I called Atlantis plumbing the night I found the buckled hardwood floors. John Austin came by and made sure my water was off and I was ok. The next day a crew came out and cleaned up everything. Extremely professional and thorough. Then Jackie and berry came out and were fantastic. They located the leak, repaired it and cleaned up everything. They were in my home when I had to leave and I trusted them completely. They were fast, professional and very kind and understanding. My house was in a complete uproar and I had all the confidence Jackie and berry were going to take care of my problem and they did. Thank you Atlantis plumbing for great service.
Kevin A Vaughan
a year ago
Great experience. The team of John and Derek were great. The team reviewed, ask the right questions, troubleshooted and gave great advice for next steps to fix my home leak problem.
Teresa Viscuse
3 months ago
Tony Singleton was very professional and polite. Will definitely ask for Tony if ever needed again!
Great Experience! Called in late after arriving home from work to find a significant leak in the crawlspace. Surprisingly they were able to get a technician dispatched out within a few hours. He thoroughly explained what was happening and what needed to be done to get this issue resolved. If only I could have such good luck with my electrician and HVAC company.
Jessica Gilly
3 years ago
I am new to the area and had a leaky toilet and called in another plumber that had great reviews 1st . Turned out to be the biggest mistake EVER! They tried to rip out flooring and walls and replace 2 toilets and a water heater (for a leaky toilet!) So I called Atlantis just to get a 2nd opinion and they were AMAZING! Jon came out, told me what he thought it was, pulled the toilet (which the other company refused to do before ripping out floors and walls),confirmed his suspicion and had it fixed in 20 mins. He was honest and down to earth and I cannot suggest this company more. Use them, you won't be sorry
joseph kocevar
5 years ago
Bryan from Atlantis Plumbing was a absolutely great to work with. He spent about an hour trying to identify our problem and didn't charge us for the discovery work he had to do to find out what was wrong. Bryan took time to speak with both me and my wife to make sure we understood what the problem was. I will definitely be using Atlantis again when I need them. They have my highest recommendation!
David Bridgman
2 years ago
Very professional, good price. Work done by Robert Camp and Denaris. They knew what they were doing, diagnosed swiftly, repaired, and cleaned up. Very neat, v professional, will use them again next time I have a plumbing issue.
The best plumbing experience ever. They called, they came early, they knew exactly what the problem was and were in and out quickly at a very fair price. Couldn't ask for more.
Noticed my water pressure was too strong, called Atlantis Plumbing the next day and they came out that afternoon and fixed my regulator! This is my third time using them and they really are the most professional and best service I've had! I will always call them for any of my plumbing issues.
The two men who came to our home ( Cody and Tyler ) did a great job as they were able to pinpoint the leak from the water line into our house which had apparently been for years except the water bills were really adding up to further issues. They were nice and professional and while they were here we had them replace the pressure reducing valve in our basement. If you are looking for honest people who do great work then this is the company you want.
Cynthia Allen
5 years ago
Robert Camp and his son came out today to remove our old faucet and reinstall a new one, as well as re-seat our toilet. A previous plumber had come out and fixed our toilet. It turned out he didn't fix it correctly and caulked around it to hide it. I had no idea toilets shouldn't be caulked. Robert fixed our toilet correctly and removed the caulk and cleaned up the stains that were left as a result of the caulk. He even asked his son to mop the bathroom floor after he was done! Our new faucet looks great and works perfectly. I can't say enough good things about them. The overall cost was much less than the former plumber charged to fix our toilet. I would also like to add that Robert's son is one of the most respectful and well spoken young man I have had the pleasure of meeting. We won't ever use another plumber again and will use Atlantis for all our future plumbing needs.
Bryan Thompson
6 years ago
Had 2 separate leaks in my main water line...I called at noon and they had a very knowledgeable plumber come out the same day for a quote. Price was very competitive and they had a crew out early the next morning. Everything is fixed and we are back to normal. Very professional and friendly crew all the way around.
Sheila Rolfe
5 months ago
Jackie and his assistant came to fix hole in pipe. This little job turn into nightmare. They both were super great guys professional, informative and very hard workers. I will use them for all my plumbing needs.
Of the four companies that quoted a water heater replacement, Jackie at Atlantis was the one that took the most time to understand my needs and talk through various options. Installation was timely and efficient with no problems whatsoever. Above all they were nice and friendly - plus they were the cheapest (which also helped!).
Great service in a quick time. Had plumbing that needed to be done quickly and they were able to get to me within an hour time span. Came and made his suggestion and took. Care of the matter at hand speedily. Thank you for your service.
Lynn McKenzie
4 years ago
I had an issue with my hot water heater and Jon Camp was the Plumber that came out. He was very professional and knowledgeable of what the problem was. He explained to me step by step what he needed to do to correct the issue. I will definitely recommend Atlantis Plumbing and ask for Jon. I was very pleased with the service.
There was a problem with the installation of my sink faucet in the kitchen, and after calling and discussing with quality control, they came out and replaced my entire sink. This company has great customer service, and I highly recommend them!
Thom McCaughey
8 years ago
We just moved to an older home in Rome, GA and discovered that a floor drain in the basement was stopped up. I checked the reviews for plumbers in the area and found that Atlantis Plumbing was highly rated. Those ratings are well warranted.It was a non-emergency since water was just perking up around the drain hole and not flooding the basement. Roby and his son Tyler showed up today right on time and got to work. They used a small power auger to attempt to clear the blockage and whatever they hit in the line caused water to geyser up through drain hole. Roby quickly placed his hand over the drain to stop the flow and Tyler went to work with a shop vac to get rid of the water. They quickly had the first part of the mess cleaned up but the drain was still blocked...except for the back flow.Roby called in the big guns and brought in a larger power auger with and went back at it. He said he was not giving up until he had it solved. After running about 25-30 of auger line down the drain the blockage finally cleared. He worked the coil back and forth several times to make sure whatever was there was busted up and then followed up by pouring several buckets of water down the drain to make sure it was draining properly.Once Roby and Tyler were satisfied that the problem was fixed they cleaned up the mess from the earlier back flow and left everything very clean and orderly. They were professional, courteous, and persistent in solving our problem. And the price was just right. We expected to pay much more and were very pleasantly surprised when presented with the charges.I would certainly recommend Atlantis Plumbing to anyone I knew that need a plumber and would not hesitate to use them again.
Katrina Williams
5 months ago
Jon and Julian were the best. We have had plumbers come out and charge insane amounts of money for what they did. They were knowledgeable, friendly and swift. I will DEFINITELY be back. Thank you, guys!
I would recommend their services highly. They are able to provide a 2 hr window for appointments versus 4-8 hr windows. They were able to come out to fix my leak on the next business day. Jon in particular was very knowledgeable and took the time to explain everything and do a great job.
Daniel Martini
a year ago
I do not leave reviews often but Robert with Atlantis Plumbing exceeded my expectations. I wish I could leave 10 stars. Robert was professional, experienced and extremely knowledgeable. He gave me advice and tips on how to improve my space. It was a wonderful experience and I am so glad that I used Atlantis Plumbing. PLEASE ASK FOR ROBERT!!!!
I called Atlantis for a faucet replacement. Come to find out there was a reason the faucet broke in the first place. Our regular valve for the water pressure was completely rusted out and old. Tim Robinson did a great job with finding the underlying issue so we didn’t have the same issue come up again, saving us time and money.
Ryan Howington
10 months ago
Atlantis Plumbing was professional, timely, and knowledgeable. Our technician, Ben, did an extremel thorough job handling our particular issue. I'd absolutely have him service our property again.
Janelle Jackson
6 years ago
Thanks to Blake from Atlantis Plumbing for the quick response, as well as the effective, professional service. When the problem turned out to be more complicated than expected, he continued working calmly until all of the problems had been corrected to his satisfaction (and ours!). Thank you for the great service.
My tech, John Massey, evaluated my situation and identified the necessary repairs, told me the price and then completed the repairs. He was friendly and professional. I have used Atlantis before so this was my second good experience with the firm.
Mereann Lineberry
4 years ago
The home we bought has a variety of plumbing problems including pinhole leaks. 1 leak Tim fixed under the house, and another about a month later was fixed by John Massey. Very friendly and efficient plumbers. My house is very difficult because of so many plumbing problems, but the repairs were no problem at all for them. I will eventually be able to replace all the pipes in my house, and they quoted a very fair price for the whole house. I will definitely be using them again.
Bill Stakemann
6 months ago
Great guy to work with. Will use again! Thanks Atlantis!
Hannah Irvin
11 months ago
These guys were awesome. Went above and beyond and I will use this companies for all of my future issues!
Because it was the water company valve the water company was to replace it.
From start to finish everything went very smoothly. I am completely satisfied
Linda Bessellieu
a year ago
Jackie & his partner were very professional. They located the leak and changed the pipe. Jackie also referred a clean-up company to remove the mold.
We have used Atlantis a number of times. Chet was very diligent in finding a leak that was a real mystery. Robert did a fantastic job -- he promptly came on a holiday call (which was really amazing -- saved our celebration), he was courteous and helpful. He went the extra mile by checking at several supply stores for the right part, and fixed the issue with a great attitude. We are very grateful!
Totally gone downhill. Used for years and will NEVER use again. Had two commodes replaced and not only did they crack all the tile in the water closet, they left an absolute mess in both bathrooms. Called and spoke with manager who said he would call me back. Of course that never happened. Too many other reputable companies out there that stand behind their work.
I can't say enough good things about Atlantis Plumbing - from the speed in which they responded to my request to the service I received from both Cody and Roby to the reasonable cost for their services. I highly recommend Atlantis Plumbing and will call them again with any plumbing needs.
It was after hours & my husband was out of town when my downstairs toilet backed up & Wayne was able to come out & fix everything at a reasonable price will call them again if we have future plumbing needs👍🏽👍🏽👍🏽👍🏽
quickly found and repaired pinhole leak in filter water supply line
Robert Camp and Demarcus were professional, friendly, knowledgeable and very reasonable. They fixed out leak and water pressure for a fair price and were very kind. I highly recommend.
Alexis Montgomery
2 months ago
Robert Camp was our service guy he was punctual, knowledgeable and very thorough! Even the front desk people were super polite and helpful. I will definitely be using them again in the very near future!! Thank you!
Marjorie Kindelan-Ray
4 days ago
The pipes busted at my home, which was a disaster. Robert Camp came out too replace the pipes and did a great job. He was on time, provided fast service, and informed me every step of the way. Amazing service.
Dorothy Hawthorne
6 months ago
Ted was a thorough worker. He was pleasant in describing issues and he was very focused as he tracked down the locations of leaks in my pipelines.
Christian Willoughby
7 years ago
No more sewage in my basement! Herman did such a great job. He was fast, efficient, and very knowledgeable. Such great service. Will definitley recommend to others.
Andrew Galbraith
6 months ago
Atlantis appointment scheduled within a few days. Roby and coworker (didn't catch his name) showed up exactly when they said they would, texted when they were on the way. When they couldn't solve my problem they referred me to someone who could, and didn't charge me a service fee. They were professional, courteous, honest- the best service experience I can recall having in recent memory. Would 10/10 recommend!!
santhosh kancherla
7 months ago
Technician said no issue with heater after inspections done, but i face same problem again and again
Jon was knowledgeable and efficient. Very helpful and did a thorough job cleaning my shower drain. He also addressed other drain issues with my sink and evaluated my kitchen sink installation and disposal. Highly recommend for friendly and superior service!
Jonnita Anderson
9 months ago
I scheduled online they immediately called to make the appointment. The tech arrived within the allotted time frame. They were reasonably priced . Highly recommended!
Alison Gordon
3 years ago
Jason, my knight in shining armor, arrived within a 1.5 hour notice when 4 other plumbing firms had let me down. I had a sewer smell in the master bath of my new home and come to find out (with Jason's help) that it was completely built wrong - no P traps, exterior nails going through sewer line, etc. Jason stayed from 9am - 8pm and came back the next day to complete the project. He showed me every item and why it needed to be fixed. I have three homes - two rentals and my new house - and have had awful experience in the past with plumbers, but I am an Atlantis customer for life now. Do yourself a favor, save money and time and hire them first!
Robert Camp was very professional and he was knowledgeable. He came in and knew exactly what to do. If ever we have a plumbing job my family and I want him.
Atlantis came out quickly and worked efficiently, even on a Saturday! Everyone was very nice! I recommend Aaron; he was straight to the point but did not pressure me into any decisions. Thanks Atlantis!
South Dekalb Outkasts
4 years ago
Robert Camp with Atlantis Plumbing came out to my mom's house to fix a plumbing issue with her bathtub. He was prompt to the appointment, fixed the issue and left her satisfied with the work that was done. Prior to doing the work, he made us aware of what the problem was and what needed to be done to repair it. In decent amount of time, he was able to repair the issue and got her tub working appropriately. A job well done!
Terri Westphal
7 years ago
Thanks Tim, Josh & Kris for the excellent service! We needed our gas line air pressure tested and they were wonderful! They came out and did the test, and later they checked back with us to make sure things were ok. When notified that there may be an issue, they came out quickly so they could check on the problem & get it repaired. Very Friendly, courteous & honest guys. I would recommend them!
melissa dicus
2 years ago
We had our waterline to the house replaced. They came out next day for an estimate (Saturday) and were able to complete the work in the pouring rain I may add on Monday! They were very responsive, hard workers and good value with good warranty on product! Highly recommend!
Had a great experience with Atlantis - plumbers assigned to our job were on time, friendly, & professional- walked us through repairs so that we understood scope and had a chance to ask questions. Job was finished quickly with no issues. Would definitely recommend.
Fast service and at a reasonable price.
William Burelsmith
9 months ago
The plumbers were very friendly and nice, and they got the commode working. I will recommend them to family and friends. Thanks
Stephen Gladney
7 months ago
A valve under our house busted after sub-freezing temperatures. Th e technician arrived on time, found the problem, documented it with photos and repaired it in about 30 minutes. He made sure to explain everything and verified water pressure in the house was satisfactory after the work was completed. Would definitely use these guys again.
John Henry did a great job installing a dishwasher for one of the properties that I manage. His pricing was below the competition, he was responsive to my calls, and he even hauled away the old dishwasher for no extra charge. It was above and beyond. I will be asking for John by name the next time I have a plumbing issue.
I was very pleased with the service that we received from Atlantis plumbing. The office staff answering the phone were very friendly and helpful. They sent Mike Haney out to my home twice. Although I never met him I spoke with him numerous times and he repaired all of our issues quickly. I would recommend them to any one. They are Great!!
Kevin campbell
7 months ago
Post storm - frozen pipes. Got me an appointment and came out on time in the window. Texted and called on the way. Plumber did investigation found second busted pipe. Fixed both . Turned water back on and checked for leaks. Efficient process good communication and good service.
Danny Hirtler
2 years ago
We've dealt with a few plumbers but now that we've found Atlantis plumbing we won't change anymore. Jon was great, friendly, and diagnosed the problem right away. I can't recommend him and his company enough!
Highly recommend Atlantis and our plumber, Robert Camp. Although he was working with us at odd hours (Sunday morning) he did not rush to get through the job, and he spent considerable time answering my questions. He was extremely professional and courteous, and I would not hesitate to call on him again in the future.
Kerry with Atlantis plumbing came out he was on time, very knowledgeable, he was honest with his estimated cost of the repair, which was very fair.He keep me informed as to what was going on with the repair. His attitude was very friendly and he was patient with my numerous questions. He did a great job and the clean up was amazing. I would highly recommend him and Atlantis plumbing again
Melanie Fowler
2 months ago
I am extremely satisfied with this service. Thank you so very much
Financial Freedom
10 months ago
Dirty dealing, and unprofessional service. These folks seemed good at first but they were caught red handed trying to charge me for a repair and service that was not needed. They had no idea I use to be in the plumbing business for years before I got into real estate. And when they were caught they just said it was a simple mistake. So I fired them like I do any other “simple mistake” vendors that lie to me on my flips. Just appalling.
stetson honaker
5 months ago
Very respectful pleasant people. Not my 1st or last time using them
Robert Camp came out on time cleaned his area before he left and took less amount of time to fix the problem and left me with a clean working pipes. Very professional man representing Atlantis Plumbing and he deserves 5 stars.😃😃😃😃😃
Jackie & Brandon were extremely professional and very helpful when they came out today. Definitely gave me peace of mind. Will be giving Atlantis a ring for any future work!
We experienced a clogged sewage line on Thanksgiving day and contacted Atlantis Plumbing and spoke with a Manager on Duty. The Gentleman scheduled us for the next morning; our choice.. Robert Camp contacted us 45 minutes prior to his arrival and was early. Robert went right to work, diagnosed the problem and had it fixed. I cannot say enough about Robert's work ethic, knowledge, and effort to get us back up and running. I can attest that the reviews on Atlantis are legit!
Mid range price to replace my water service line. Done promptly and on time.
claire bistritz
5 years ago
Bryan communicated with us in terms of arrival time. Showed up promptly. Determined the leak in the ground was not the water line but our sprinkler system. Turned off the valve and replaced the soil he had dug up. All this in the heat of the day and said there was no charge. An honest plumber. Will use them again when the need arises.
Ferrell Druhot
a year ago
We called for leak detection and the plumber visually inspected shower area and under the house in the crawl space. He did not seewater leak or damage so assumed it to be a grout issue- charged us $85-**Update-Chet came back within a few hours because he wanted to do more tests with water pan and further investigate. He went in another direction in our crawl space to get under the shower and found that the shower pan was, in fact, leaking. I really appreciate his thoroughness with this issue!!
Carl McKinley
3 weeks ago
Mr. Latham is a real good gentleman. He came in diagnosed the problem advised me. The best course of action he would take, fixed the leak and got me back going. Will use again in the future.
Lissa Welchel Williams
2 years ago
We just bought our house and a month later discovered a slab leak, bad news! We were distraught and went through both home warranty and home owners insurance for help, to no avail. We went through several different plumbers and got nowhere. The job was tough, and our basement was a terrible mess. Jeffrey came in, gave sound advice that made sense to me. He was confident that his idea would work. Not only did he come back the very next morning to do the work, but also this was affordable! Jeffrey was professional and thoughtful. He was very friendly, and he put my worries at ease. I highly recommend Atlantis. I will use them again for anything that should come up. Thank you Atlantis, and thank you Jeffrey!!
Tony S. was great. Worked quickly and got the job done.
Had a large leak on a Sunday morning and Atlantis was on the scene quickly and they solved the problem. Very reasonably priced especially for the out of hours emergency call.
Great company plumber was on time a knowledgeable about repair will use again.
Melissa and Billy Hartman
a month ago
Great service and Bryan Haywood was excellent.
Outstanding plumber outstanding service I will definitely recommend your company to everybody I know that needs a plumber thank you very much
Andre Franklin
a month ago
Responded very quickly to my request, provided a comprehensive assessment and corrected my leaking problems.
Hannah O’Neal
6 years ago
Fast Service and Great Value..... I called Atlantis for my best friend who had a drain back up into her house, Wayne and his crew came right out and fixed them up. the even charged her less than the other plumbers trip charge for the entire job. WOW, hard to find good service contractors like these. A++++++++++++
We had an issue where our water would not turn off and the tech from Atlantis called us right away and was at our house the very next day at the scheduled time and fixed our problem. He was friendly, professional and extremely knowledgeable. Jon Camp provides Great service!!!
This is the second time I've used Atlantis Plumbing and once again they were responsive and honest. Cody Massey arrived on time and was professional yet friendly while being up front about pricing and keeping me updated on the progress. I would definitely use Atlantis Plumbing again.
Tony was a life savor. So very respectful and got the job done on Christmas Day. Our pipe bursted on Friday evening. Tiny showed up on Saturday. Inspected the situation and came over first thing this morning to repair our pipes and get our hot water back on just in time for Christmas. Thank you, Tony. So well mannered as well. Great kid!
Tiffany Stone
3 years ago
I had a great experience with Atlantis Plumbing from the initial estimate with Bryan (on a Sunday afternoon!) to the work done by Tom & Mike on the actual repair. I had a complicated water line leak in a Townhome community (built 1999). They were all very professional, honest - and extremely responsive. They explained why they were recommending what they recommended every step along the way. Additionally, they did an amazing job with cleanup - and my repair involved extensive digging in the mud and digging out landscaping. It was a complicated repair but Tom & Mike were not the least bit overwhelmed by it at all. Highly recommend Atlantis Plumbing.
Jackie and Barry did a fantastic job replacing our cast iron pipes and water heater. Jackie has a serve/add-value first mindset -- and we appreciate how kind and responsive they were to help us out. Will use again!
Shop around! Do not overpay for a company like this!—I was really excited to finally find a plumbing company that offered leak detection in my area. Unfortunately, it had to be this company. This company has costed me two days out of work waiting around on them to never show. I scheduled an appointment for Wednesday, and got several calls stating the technician would be late. I understood and didn’t mind since I had already taken the day off to get the service done. However, the last call I received from them they told me they would not be able to come out. No surprise. After explaining how big of an inconvenience this was, I was told they could get another tech out instead. I was gracious she went out of her way to help me. Until... that technician called me and told me he was NOT a leak detection tech. So now I have to take ANOTHER day off work to facilitate a leak inspection. This has costed me two days off of work! Atlantis Plumbing did not seem remorseful in the slightest way. The mere arrogance from the manager/owner tells me that they do not care about their customers. The good news is, I found another company that is able to complete the task for me and for CHEAPER! DO NOT USE THIS COMPANY! They do not care about their customers and are charging more than what you can get elsewhere! Not to mention they are dishonest with what they tell you about the techs they send out. No telling what else they will tell you to get your money.
Donna Slabbekorn
7 months ago
Atlantis fit me in during a very busy period with single degree temperatures & emergencies all over the city. I had a frozen pipe which burst, the crawl space flooded, & could not get to water turn off. Dave arrived promptly, was courteous & professional, & extremely knowledgeable. He determined a way to get to the water shut off valve, found a crack and 1 hole in the pipe, and was able to repair & replace. He kept me informed on every step, and suggested a solution for easier access to the shut off valve in the future. Highly recommend! I will definitely use Atlantis & Dave in the future!
Our plumber Chet from Atlantis was one of the most professional and knowledgeable plumbers I have met in a long time. He was able to help us quickly solve a a plumbing issue that 2 other plumbers we had previously used couldn't fix. Chet went above and BEYOND what I expected. I would highly recommend!
We called a few days in advance and Atlantis was immediately communicative and made sure to follow up for appt confirmation. Their technician, Robert Camp, came out, quoted us an extremely competitive price for the work and was done in 45 minutes. He was fast, perfect installation, and left the space cleaner than he found it. Truly exemplary service. I've got a plumbing guy now. Thanks Robert!
Wayne was very attentive and very helpful! He answered every question I had and helped me understand what was going on with my plumbing issue. I will always use him from here on out! Thank you, Wayne!
Ben Broome was amazing. He located the problem (sewer vent pipe clogged with leaves) in about five minutes. He unclogged it with a snake. He also repaired the rubber boots around all my vents on the roof, with tar. He's a nice guy too and we had conversations about old cars and pets. Oh, and when he was running a few minutes late the office called me to let me know. That never happens! Excellent service all around and it was not expensive. I highly recommend Atlantis Plumbing.
Gaylen Howard
8 months ago
Robert was very knowledgeable and professional. He was very pleasant when I had questions. He represents your company well. I would recommend you to others as a result of my recent service experience.
He showed up when expected and fixed the issues I had and cleaned up well before leaving. My only complaints are that he didn’t bring the pipe clog tool with him although I had been clear that was the problem when I made the appointment, so he had to leave a few hours to go back to pick that up. And the price was much higher than I expected. The combined labor rates on all items repaired felt excessive for one visit and the actual time spent.
Plumber (Mr Brian) was very professional and knowledgeable of all the work that he was performing; he explained everything and he was finished in no time!
Robert Camp came out first thing in the morning as promised and was quick to detect where the issue was them took care of it same day! 5/5
I think Tony Strickland was professional down to earth easy going didn't charge me anything for my first visit Atlanta plumbing excellent company excellent excellent
I was very impressed with Danny, who was the sales tech. He was very upfront with what I needed to get done. Their pricing was reasonable. I was a little disappointed with one of the ladies in the office. She acted as if I may not have had the money only bec I inquired about their WF promotion. I guess I surprised her!
Cleaned underground gutter drains. Friendly and kept me updated throughout the job when they found any potential issues.
it is best if we don't
7 years ago
I am so glad I found these guys! Jackie put in a new water heater on the same day the old one began flooding the basement. He was great and was wonderful with my dog who apparently wanted to apply for an internship with them. Previously Roby had come out a couple of times to fix a few things. He and Jackie are both fantastic human beings and honest. The price has always been reasonable and I will now only call Atlantis when I need a plumber!
Great service from Jon and Tony today. Thank you both for your hard work and honesty. Jon gave us an estimate yesterday and came back today to do the job. He was professional and nice! We recommend Atlantis Plumbing!
Max Benson (MAXM)
11 months ago
I had asked very specifically to get a quote on a couple of things but didn't receive them. The technician was late more than an hour on multiple occasions and had to be rescheduled twice, the price for the service provided was exorbitant. The technician offered to tighten a valve for $90 at which point we just sent them on their way.
They repaired the line from the meter to the house. They were prompt and did exactly what they were to do. Jamaka and his helper did a great job.
Dimple Kochikar
6 years ago
They are truly one of the better plumbing companies out there. I rang them about a broken garbage disposal and some other work, they were very professional and understanding as well and accomodated my request immediately, the technician called me before arriving and gave me a quote. He was efficient and clean and very knowledgeable. I would highly recommend them for any and all plumbing work. Thank you !
Steve Rosenthal
3 years ago
This is the third time we have used Atlantis Plumbing. John Camp was the guy that came to take care of our issue. He was on time, courteous, and was able to troubleshoot our problem and repair it in a timely matter without any drama or other issues. I will use again when needed!
Alan Cantrell
2 months ago
Always professional and communicate well. 3rd time using them and never disappointed
Marilyn Davis
5 years ago
We were very impressed with our initial contact with Atlantis Plumbing; they are definitely a service oriented company. Cody, Dustin, and Bryan were very thorough in determining the cause of our water link. They gave us quotes for a couple of options to fix it. They provided everything in writing and were confident in their ability to do an excellent job without tearing up our driveway. We gave them the job; they came a half-hour early than our assigned time ready to work. We highly recommend them for all of your plumbing needs because they are fair and honest.
Very Professional team. great folks to deal with
Rebekah Ospina
9 months ago
Called for a toilet clog. They were responsive, kind, friendly, and provided fast, quality service.
Retha Jordan
2 months ago
I have tried some unprofessional people that I thought was capable of handling the situation by the plumbing, but I was wrong when I called Atlanta plumbing service they did an excellent job. I have no complaints and II have tried some unprofessional people that I thought was capable of handling the situation by the plumbing, but I was wrong when I called Atlanta plumbing service they did an excellent job. I have no complaints and I would recommend them. Family and friends. Thank you for your service.
Keith Kempton
3 years ago
Pipe burst under ground...called at 8AM and Robert C. was already digging up by 9AM! Great service! Extremely professional and priced accordingly! Thank you so much!
Laura Richard
4 years ago
We've used Atlantis Plumbing several times over the past few years with no issues. They've always gotten someone out right away. Recently, we had John Massey come out to find a leak and replace a couple toilets. He was friendly and thorough!
Steven Moeller
6 years ago
Atlantis plumbing responded to my request within hours and came out and fixed our sump pump the same day as the request. The technician (Tim Robinson) was very knowledgeable and was able to fix our problem quickly and professionally. They provided great customer service and were courteous. I would use them again.
We had a major sewer back-up, just outside of our house, on the day following the 4th of July holiday. We called Atlantis, and they came out the same day. They promptly gave us an estimate that we could agree to and came back to fix it the next day. Their employees were skilled and very professional. Everything is working now. I would recommend their services for such big jobs.
Carlin McCrory
3 months ago
Roby was great and professional. Insightful on the issues and showed me pictures of the problems.
Janet Franchi
4 years ago
Jon Camp, a licensed plumber, was very knowledgeable about our issues and plumbing products on the market. He was extremely honest and good to work with. Would definitely recommend and request him for our next project.
Man was on time,very courteous and knew exactly what to do. Great experience.
Exceptional services! Jackie was very informative and kind hearted. He really cared about seeing the installation of my water heater done right!! Thank you again!!
Tania Scarpino
6 years ago
Wayne Willoughby and his crew were extremely knowledgeable as he helped our family when we were having a plumbing emergency. They worked fast and efficiently. Very professional! We will definitely be calling on them in the future as well as recommending this company to family and friends. Thank you!
The water pressure in my house was low. Their tech arrived on time, worked hard to replace the very old pressure release valve. Now we have strong water pressure. I will definitely use Atlantis Plumbing again.
Steven Russ
10 months ago
An invisible leak caused water bill to skyrocket. Dylan did a great job of isolated the offending toilet and then doing the rebuild. He explained everything and was very professional. Highly recommended.
Beverly Jennings
2 months ago
Cameron Crawford, is a great representation, for your company along with good people skills. He had done a great job. I am schedule for more work to complete the job. Please make sure you send Cameron back to complete the job .
Andrea Burgio-Murphy
3 years ago
Highly recommend. Had an immediate issue and they came out quickly, assessed the situation, and gave me a fair quote. In the end, the fix ended up being easier than first thought, and the cost was less. Very knowledgeable team with a great attitude and customer focus.
Jon came in and was able to complete the job, in addition to making repairs to new found problems within a reasonable timeframe and price. I have used Atlantis Plumbing twice before and all the technicians were honest with their opinions and very professional.
My sink had a major leak 11:30 at night. I called Atlantis Plumbing immediately and they were able to schedule me for the next morning. John H. arrived on time and completed the job in 20 minutes. He was very professional and knowledgeable. In addition to repairing my sink, he also made sure all was well with the other drains in my home. 5 star service for a great price!
Margie Hubbell
3 years ago
I had a small emergency and called Atlantis. My call was answered quickly and the lady on the phone was very nice and very helpful.. I was told someone would be out the next morning. The next morning Kerry and Kevin arrived. Two of the nicest professional men I have had the pleasure of dealing with. They were efficient, did a great job and did exactly what they said they would do. Atlantis Plumbing will be my plumbing company from this day forward.
Dorothy Hawthorne
6 months ago
Ted completed a second job for me, a faucet installation. He took out the old one and installed a Moen faucet. The water flow is strong and the faucet is an excellent blend with my counter and appliances. On a rainy day in mid-2022, Atlantis Plumbing's workers came out to connect my main water line from a well to the city's water line. My home had been without water for nearly two weeks, but Atlantis' workers stayed on the job through the heavy rain until the water was restored in my home. One company wanted to charge me $21,000.00 to connect my main line to the city's water, because of the length of my driveway. Atlantis, however, did the work for less than $5,000.00, and a young lady from their office called to learn if I had any concerns with their work and to learn how my family was doing after being connected to the city's water. I have consistently been very pleased with the work provided by Atlantis' workers. I highly recommend them for plumbing services.
I had a broken pipe in sink. Atlantis repaired without hesitation.
Thy were very professional and timely. Cost was very reasonable.
The team of Robert Camp and Demarcus were great! Arrived on time, provided decent quote for the work and were very thorough with not only explanation of the issue at hand, but what it would take to fix, and tips and tricks on how to keep any issues from occurring in the future. Highly recommend this company and team (if you can request them, do that!).
Great service!
John was very professional and got the job done pretty quick.
I highly recommend Atlantis Plumbing!
Gregory Gandy
2 years ago
Ben was absolutely class. Went above and beyond to fix our kitchen sink. Highly recommend if you need a plumber.
Harrison Spires
8 months ago
Atlantis is top notch with incredible customer service. Robert Camp and Atlantis continue to exceed expectations, and we will certainly use them for all of our plumbing needs in the future.
Joe Linda Harworth
8 years ago
Needed to have a gas pipe run and needed some plumbing under the kitchen sink fixed. Tim and his partner were very professional, courteous, and most of all very efficient. I would recommend them to anyone who needed any type of plumbing problem fixed!
jennifer cedeno
4 months ago
I don’t like people doing anything on my property before l meet them at my front door .When you are finished with your business,do not continue to linger in front of property.This Plummer came but l made it clear l had a sprinkler problem which he couldn’t even turn on to chk,according to him.
Lillian Morgado
2 months ago
Tony did great work in replacing a faulty shutoff valve and fixing the studor valve under our kitchen sink.
Atlantis Plumbing provided exceptional service or us. Their knowledge, attention to detail, fair pricing and expeditious service make them our go-to plumbing company. I would definitely use them again, Tim, Josh and Kris were professional and did a great job for us.
Courteous, professional, great work, fair price, I highly recommend.
updated 8/7/2023 - I had a follow up for a minor adjustment. It was taken care of promptly, thoroughly, and cheerfully.
Margaret Fenton Lebeck
4 years ago
We had the most wonderful experience with Robert! He was incredibly thorough in reworking two significant leaks from past plumbing mishaps under our house, and then checked in to insure all was working. Highly recommended!!! The professionalism of the office staff made the experience fast and easy, too.
The tech was very professional and well spoken. The parts I supplied were not correct and he put everything back together and suggested options. I will end up going with one of the options which was appreciated. Definitely is my plumber of choice. Thank You!
We had Jackie and Brandon repipe our entire home earlier this summer. They put in some long days to make sure this was done in a timely manner and always spent time cleaning up afterwards to make sure our home was clean at the end of each day. There were a few things that popped up during the installation process that could have resulted in additional charges to the initial estimate but they honored our initial estimate and we really appreciated that integrity. They texted us to check in along the way as well to make sure we were not having any leaks or issues in the evenings. We would highly recommend Atlantis plumbing for any project.
They were great to work with. Tim Robinson responded to us quickly when we had a leak in our crawl space and worked efficiently to help resolve the issue. They were very friendly and kept us informed the whole time.
Jonathan Beales
6 years ago
Top notch. I needed a new water heater and contacted Atlantis. They were courteous and had a tech come out to my home that same morning. Cy gave me a rundown of work needed and timeline schedule. The work was excellent and price was right. I would recommend Atlantis to anyone.
Nicholas Clark
4 years ago
Plumber Robert C. came out for an emergency service. Was fast, professional, and polite, with fair prices. Great service.
Atlantis plumbing rerouted the pipe from the water meter to the house; The old pipe was leaking bad underneath the driveway. They did it efficiently and efficiently without tearing up my driveway. Got it done by 1:30 p.m.. I would recommend them.
Brian DeLaney
8 years ago
Herman was on time, listened to my issues and got right to work. Once he found the problem, he gave me all my options and made me part of the decision making process. I would recommend Atlantis Plumbing to anyone!
Great customer service, Herman!
LaTonya “Lpeop” Peoples
4 years ago
Great experience! Tony Strickland and Jon Camp did a great job installing my two cleanouts! Honest pricing and good work. They were very patient and explained everything they did thoroughly! I highly recommend! Thank you!
Domenick Doran
2 years ago
We had them come out on Monday, November 16th. They sent a man named Robert Camp, who gave us a $900 estimate for some work related to a bathroom remodel. We were told we were put on the schedule for Wednesday, November 18th, 2020, which was 2 days later. On Tuesday, the next day, and a day early and completely unannounced, someone else named Chris from Atlantis came out and immediately announced that the actual cost was going to be $2200 (a $1300 and 144% increase over their estimate).When I asked him what was the cause of the cost increase, Chris said that the first estimate was clearly done by someone who didn't know what he was doing. He used the term handy Andy over and over again to imply that the person who did the estimate clearly didn't understand plumbing at Chris's arcane, expert level. He also said if I could find someone to do the work for the original estimate that I should rip his arm off because it was such a ridiculously low price. When I pointed out that the person who gave the estimate was Robert Camp, who works at Atlantis and has literally dozens of reviews singing his praises online, Chris said well, I have a job down the street anyway, I don't need this work, and he just physically walked out of the house. We called Atlantis to see what was up, and they confirmed that we were on the schedule for Wednesday, which, and it was all good. They didn't know why this guy came a day early, and didn't even really seem to know who the hell he was.The time they were supposed to come on Wednesday came and went with nobody showing. We called Atlantis, and they were now incredibly rude with us. When we asked if someone was still coming out, they told us that the person who was supposed to come out was where he was supposed to be, whatever the hell that's supposed to mean. Keep in mind this was after the window of time that the person was supposed to show had ended. They also told us that they would be unable to honor their original estimate, and if we wanted the work done, it was going to be $1800 now. When we asked the reason for the change, they just said a bunch of nonsense.These people are rude and incompetent thieves who do not honor their commitments. Look elsewhere.
molly montalto
2 years ago
Tim and Lee worked tirelessly (weekend and into the night) to replace our entire plumbing system that had failed. They were friendly, knowledgeable, and efficient, as well as respectful of my home and my dog.
Misty Thomas
5 months ago
The staff at Atlantis Plumbing is courteous, professional and responsive. I had a leak in my front yard. Bryan came out and thoroughly assessed the situation. We scheduled the repair for the very next morning. The technicians arrived on time and got the job done. We are very pleased and will definitely use Atlantis in the future for our plumbing needs.
Brendalyn Thomas
7 years ago
I would highly recommend this company to anyone with plumbing issues. Jackie and Barry did an exceptional job in evaluating my problem. They even went the extra mile to make sure the problem was not with my sewer pump. This is not the first time I have used Atlantis and they will continue to be my go-to plumbing company.
Dave and TJ came in and made quick work of a small leak. Great job!
My plumber was Robert C, he was very helpful and professional. He explained everything thay he was doing and why. The company was very responsive and even when they ran late they called to update me.
I called Atlantis Plumbing on Sunday evening and they were able to schedule an appointment directly for the following day. Ben, the plumber, arrived at our place right on time and was able to quickly fix the problem. So quickly, he didn't even ask to be payed for the service...this is amazing customer service! Thank you very much to Ben and Atlantis Plumbing for their great customer service and expertise.We have used Atlantis Plumbing in few other occasions, and they have always provided high standard of service.We highly recommend them.
Jacquiece Liddell
2 years ago
I needed to have a toilet in the basement replaced along with th shut off valve. Robert and Demarcus were on time professional and knowledgeable of what was needed. It took them no time to get the job done and clean up without asking. I would definitely use again.
Francesco Zimbardi
2 years ago
Only plumber where actual employee answered emergency line. Came out memorial weekend. Rates were reasonable despite being emergency work.Very courteous and professional.
Susan Abramson
4 months ago
Wonderful experience! Technicians were knowledgeable and so nice! Definitely will use this company again!
He did a great work. I will have him again in the future. I will refer your company to anyone who needs service
Kiara Anderson
2 years ago
I own a airbnb and had guests checked in when my plumbing issue occurred. The toilet water was coming up through the tub drain after being flushed. I needed an immediate repair, and Robert at Atlantis Plumbing was the only person who could come out last minute (after calling multiple places). It was also late at night, so that was appreciated as well. He quickly figured out that the water pump was clogged causing the pipes to be backed up. Not only was his work superb and his pricing unbeatable, he also made sure to do a great clean up. Very professional and would high recommend! Thank you so much Robert!
Ajeet Rohatgi
2 months ago
Excellent and very professional . Very knowledgeable and curteous
I needed to replace all my copper water supply piping in my home due to escalating pin hole leaks. I researched and got four quotes of variously “rated” plumbers. Quotes all fell within +/- $1,200 of one another. Of the four, I felt most confident in two, one I’ve used in the past, and Atlantis. The other two were less than impressive during the quoting process, while the two finalists were very professional, thorough in the quoting process, used shoe covers when entering my home, etc. I chose Atlantis because they were able to begin work a week earlier than the plumber I’ve previously used. They also had a painter that they work with and ensured he could come in immediately after them to patch and paint to finalize the job. The quotes between the two finalists were within $100 of one another and wasn’t really a factor.I called Atlantis on a Friday to schedule work (the Friday of Memorial Day weekend). I was contacted by about an hour later by the crew lead (Jackie) asking if we would be around and willing to meet with him on Monday (Memorial Day) so he could walk through and finalize a parts list. This would allow him to begin work first thing Tuesday morning with all the necessary supplies. We did and work began first thing Tuesday am with a two man crew (Jackie & Barry). About two hours into the work, a third crewmember arrived (Brandon). All three returned and completed the job on Wednesday. Key impressions throughout the job;• Jackie was extremely dependable. He provided arrival times and hit all of them each trip. He would call 10-15 minutes prior to arriving to give us a heads up.• The entire crew was professional, friendly and extremely competent and accommodating. They would let me know in advance every time water needed to be shut off so we could use any water needed beforehand. They also ensured that we had water to some area of the house before leaving. When they left for the evening on Tuesday, we had water to all fixtures.• They EXCELLED at minimizing mess and post work cleanup. They used drop cloths throughout during the cutting process and everything was returned exactly how it was when they finished. They really placed a premium at not putting us out in any way.When Atlantis finished their work, they coordinated the wall/ceiling repair and painting with JC. JC works exclusively with Atlantis, so his follow-up behind them is very quick and you’re not left with holes in your walls and ceiling for days/weeks after the plumbing work is complete. The other quotes we received either did not include any repair or there would be a scheduling delay for the painter (although all quotes with patching/painting did quote it separate from the plumbing work so I could compare pricing).JC contacted me and arrived on Friday morning to perform all the patching and mudding. JC was also extremely professional and did an outstanding job. He’s a retired veteran and gave that military attention to detail to all of his work. He was equally focused on minimizing his mess, especially during the sanding process. He completed all the wall repairs and mudding on Friday and returned on Sunday (wanted to give 48 hours to allow all the patching to fully cure). He spent the day Sunday completing all the sanding and painting. He did an outstanding job blending and matching paint and it’s all but impossible to find where any holes from the pipe replacement. We’ve had interior painting done several times over the years we’ve lived here and we’ve never had a crew leave the place as clean as.Overall, I couldn’t be more pleased with the work and value of Atlantis and JC. They are everything you could possibly hope for from a contractor. If you get Jackie, Barry or Brandon from Atlantis, then you’ll definitely be taken good care of. If you choose to have JC do the patching and painting, rest assured that he’ll minimize the drywall dust and do an excellent job of hiding any cutting that was done.
Kayla Phungglan
2 weeks ago
Bryan fixed an emergency yard pipe leak. Responsive, quick, and professional on a very hot day. Thank you! Would definitely use again.
Olivia Khligh
8 years ago
Shelby and Brandon called a half hour before arrival so that I could stay at work as long as possible, which was helpful. They were on time, friendly, and diagnosed and repaired the problem quickly. They also cleaned up all of the water from the leak when they were finished. I found them to be informative and professional. I will definitely call them again for any future plumbing issues.
Kristen Hecksher
2 weeks ago
This is the 3rd house I've owned that I have had Atlantis address different issues at. Each time, I have been extremely pleased at how knowledgeable, professional and friendly the techs have been. I highly recommend them! Ben Broome was our tech today and I was very impressed and pleased with the experience.
Chet is very professional and knowledgeable. He found the problems quickly and made adequate advice. We enjoyed his service.
William Jefferson
4 months ago
Atlantis Plumbing repaired a broken single sewer clean-out pipe by up-grading it to a two-way system. The service Techs were very easy to work with. They were timely and performed exactly what was stated on the contract. I would highly recommend the company!
Reuben Crumley
4 years ago
This was my second call to Atlantis Plumbing and once again they were outstanding. The first call was a few months ago to run a gas line to a stove. The call last week was to install a vanity and faucet. Each time the plumber was on time, knew what was needed to get the job done, and charged what was quoted.
Mary Howard Ade
4 years ago
Very professional team. Lee has been here twice now and knows exactly what he is doing. Very friendly technician and able to solve my problems quickly, while also offering advice to keep my house running smoothly in the future. The office staff is very friendly as well, and gets back to you in a timely manner. Highly recommend.
Douglas Baughman
a year ago
Blown away by this plumber. Had a stem break on the shower handle. Another plumber quoted me $1600 to replace. He wanted to tear into the wall and replace the whole valve because the tip of the stem was broken. He told me I may as well renovate the whole shower. Looking for any other solution, I called Atlantis. Plumber quoted me for replacing just the stem - $250. So much better. Definitely my plumber of choice going forward.
They arrived within a few hours, repaired the leak and replaced our hot water heater before they went home for the evening.
Leeann Taylor
2 months ago
Excellent work by Roby. Bathtub was very slow to drain. Old pipes but was able to unclog without any problems.
DeMario Snith
5 months ago
Service was excellent he told me what time the service would start which was also quick. My toilets work wonderful now. I would recommend him to anyone. Thank u. Robert Camp is the true meaning of professional plumbing.
We contacted Atlantis due to mysterious sewage smells. Our plumber, Herman diagnosed our issue as a broken wastewater pipe. He and his apprentice, Tyler had to dig out and haul away all the sewage- infused mud down to the broken sewage pipe. The pipe was actually broken in two areas. The repairs were made better than the original so future access is easier. The area was then refilled with sand and clean dirt and treated with lime. They disinfected all areas that had came into contact with wastewater. Overall Herman was very knowledgeable and professional. He and Tyler worked like dogs to fix our plumbing problem in a timely manner.
Steve Stewart
7 years ago
Had herman and crew out for a small problem so we thought turned in to a major sewer replacement but he did a great job and fast clean and and cheaper than two other companies
Good overall experience with Atlantis. Began with no charge visit to review water service line leak issue, discuss options & quote to replace the line with Bryan. Decided to do the job and two days later they replaced the service line with a professional crew. Fair pricing, 10 yr warranty. Leak dial on meter is no longer turning, happy customer.
Kenneth Sheppard
3 years ago
Robert Camp came out to my mom's house for a emergency and repaired all the plumbing system needs, he was nice, and polite to me and my mom , Job well done!
Kathryn Shapiro
8 years ago
Bryan Haygood from Atlantis Plumbing Atlanta spent a long and hot afternoon carefully diagnosing and repairing a tricky leak in the complex plumbing network junction of our main water valve and landscaping irrigation system, then explained everything to us clearly. We thought the pricing was reasonable, too. A++ work on every level, and a great new find for us. We will definitely call Bryan again with any plumbing needs!
Brows & beauty room
6 months ago
How are you a licensed plumber and can not install a shampoo bowl?
This event happened on Sunday, Memorial Day Weekend. I placed the called to Atlantis Plumbing and the receptionist said there was a Plumber in the area and that he could likely be at my home in a few hours. To our surprise and relief, Robert Camp showed up in less than 45 minutes. His immediate attention to our problem, his genuine concern for fixing the issue and his professionalism was totally amazing. The quality of repair was superior to what I have seen in past encounters with plumbing repair. Robert was informative and explained some plumbing concerns that could affect our system, if not addressed now. I am very pleased with Atlantis Plumbing and will refer your company to others. The overall rating from the Hamm's for Atlantis Plumbing is 5 STARS.
This company is excellent! I called Brian and told him of a horrible situation I was in. I had called My Georgia plumber DON'T CALL THEM . They came out to fix a water leak and did not fix it and charged me a fortune.Brian sent out Reggie and Donny ASAP and they got right to work. They completely replaced my water line from the house to the meter and charged me not much more than My Georgia plumber charged me and the didn't even fix the leak.I highly recommend calling them first before getting ripped off by someone.They worked very hard and it was cold out!Thank you so much Atlantis Plumbing!I called the location near Woodstock, Georgia.
My polite, experienced, efficient, professional plumbing technician, Ben, arrived on schedule and did an outstanding quality job at a reasonable price. I now know a plumber I can call with confidence and can refer to my friends and family.
Katie Carpenter
4 years ago
We chose this company because of the high Google rating. I wouldn't believe most of the reviews after the awful experience we had, it seems most were rated highly by people who only have posted one single review, and it happens to be for this plumbing company. Use your own judgment.I’ve read in other reviews that technicians make 50% of what they charge for services.. this is why we and several others have been ripped off.We had this company come out to look at our shower because it wasn't getting hot enough. The plumber came out and didn't fully explain what the issue was (an anti-scald guard was in place, which required him to unscrew the faucet, and remove a plastic ring, then re-screw the faucet back on). He was there for 15 minutes and charged us $325. We called another company to get a quote afterwards- they said they didn't even consider it a plumbing issue, more of a handyman or DIY job.Atlantis did offer to take $100 off this service, but in no way did the service warrant that cost. When I called to explain this to John, he immediately talked about his own issues and costs as a company- there's no money in your $225. Do you know how much it takes to get the truck out?At this point in our phone conversation, he had the audacity to claim I was having a problem with my marriage and not with this company. How is that appropriate to speak about as a business?I'm fully aware that services cost money, but having paid that money (even if it's minuscule to him) I should be treated with respect.He talked over me, interrupted me, was extremely rude and in no way was the model for customer service. I'm astounded that this company is in business. Unless you have an expensive issue, assume you won't be treated kindly.And as far as the comments he made about my marriage- I'm incredibly insulted that he felt that was okay, and disappointed that this man who treats people like this is still employed.*** EDIT- the fact that you, Michael, the owner of Atlantis agree with and condone this kind of speech to customers by your employees says a lot about the values of this company. It’s reprehensible. It’s not about money, it’s about your morals and respect. It’s clear now you don’t understand that.Also- As someone who solely relies on reviews and word of mouth in choosing services, my conscience requires me to share what I experienced. It was truly the worst customer service I’ve had.
Cecelia Au-Yeung
2 months ago
Investigate possible water leak from sprinkler / water main.
Vincent Gayle
5 months ago
They have helped on three separate occasions now(full sewer line replacement, finishing the plumbing in my basement and repairing a water heater. Each time was exceptional service and I felt good about the work completed. I won't use anyone else at this point.
Friends of Green Meadows Preserve
7 years ago
I had out of town guests due at my home in less than 4 hours. Roby and Tyler were at my home within a very short period of time, repaired the leak in the water tank within 30 minutes and left everything spotless before my guests arrived. It was like the leak never happened. Fantastic service, expert technicians and for a very reasonable fee. Thank you Atlantis.
Venkata Nakarikanti
2 years ago
Robert Camp and Damascus helped in installing the water heater system in our home. Robert is highly professional and did a fabulous job. They came on time and gone through the issue I reported and discussed the options and considered the best one which perfectly fit into our budget. Damascus is extremely helpful through out installation and we totally enjoyed working with Robert and Damascus. Really appreciate their help and I highly recommend their service. Thanks.
Robert came by within an hour of scheduling an appointment and was prompt to resolve the various water leakage and lose toilet base. He also helped negotiate a list price, which was super generous of him. I highly recommend using this company for any plumbing issues.
Jon Camp from Atlantis Plumbing is fantastic! What a great consultant. I just moved into my new home, and this is a 100 year old home, so we needed the expert. I was here on my own, and felt safe and he showed me everything that I needed to know for the immediate repair, and quoted out any and all other items we would need to look into in the future. Solid choice in Atlantis Plumbing, super appreciated the advice, the repair, and he was great around my dog! He even called ahead of time with plenty of notice. I was very pleased. Thanks Jon!
Maria Moraitakis
7 months ago
Excellent service. Dependable trustworthy company. Quality work. I have used them several times over the last few years. John Camp (service technician)
was very helpful today!!
Janelle Jackson
9 months ago
Chet rescued me. He arrived promptly and then identified and solved the problem efficiently.Thanks for the great service. I will definitely call Atlantis again for future plumbing needs.
Robert Camp came to my house and fixed my issue very quickly. He was very knowledgeable, professional and friendly. He explained everything in details what was causing the issue and gave me some tips on how to prevent this issues in the future. Great job Robert C. keep the good work
We always use Alantis Plumbing for any of our plumbing needs. Robert and TJ were great and so kind. Followed Covid protocol and everything…Showed pictures of what was wrong and were very professional. The repaired over 30 feet of piping. Once again we r quite pleased with the work. Thank you again Alantis plumbing.
Excellent overall service. Came out and determined the problem on a Saturday morning and had a plumber out to fix the problem by Monday.
Installed a large water purification system on the main line to cover the whole house. Did an excellent job and they have earned the right to now be my plumbing company of choice.
Had a water leak in my front yard. Called them Thursday at 4.15 PM.Plumber arrived at around 9.AM on Friday. Found the leak and fixed it, after going to Home depot for some additional material that he needed. I do not know if he was the cheapest but I thought his price was reasonable and every day that the leak was not fixed would have cost me extra in my water bill.With this company you get a firm upfront price and you can refuse it without any service fee for the trip. I would definitely recommend them
Pierre Howard
9 months ago
Robert is excellent. We have had him before and really like him, personally and professionally.
Robert Camp and his helper replaced all my cast iron pipes in my house and installed a clean out in yard he's a great plumber
WONDERFUL customer service, prompt response and estimates, VERY reasonably priced. Tim Robinson was the technician and could not have been nicer or more accommodating with my schedule and budget. Another plumbing company had done an estimate, but Atlantis provided a more thorough inspection and much more reasonably priced estimate. Absolutely would recommend!
Alicia “Keys” Quintal
4 years ago
Great experience from my first phone call last week to Atlantis Plumbing. I was able to get an appointment today July 8th. Jon Camp called ahead to let me know of his arrival within 30 minutes. He was pleasant, professional and explained to me what needed to be done and why. He figured out what needed to be done and maybe the necessary repairs. I will not hesitate to reach out to them again should I need any further work. Thank you Jon for a job well done!
Doctor Ambient
7 years ago
We called Atlantis Plumbing (Atlanta) to fix a leaking valve. Turned out that they only needed to adjust it a bit, no serious work. They we kind enough to make the minor repair and did not even charge us a trip charge!
I called Atlantis Plumbing when my water heater went out suddenly. They were there within the hour. They had a new water heater and all the accessories installed with 3 hours of my initial call. Jackie Latham and his assistant were knowledgeable, prompt, and courteous.
James E Heck II
11 months ago
We had a stopped up drain in our bathroom that I couldn’t clear. The plumber from Atlantis was able to clear the drain of a blockage about 6 ft down. He also suggested preventative maintenance that will cut down on clogged drains in the future. The fee seemed reasonable. We were happy with the service.
Cathy Peppers
6 years ago
I had an emergency clog. I called after hours and got very prompt service. Mike Haney came out and took care of the problem. I appreciate it so much. Dallas, GA.
Muhammad Salman Qureshi
8 months ago
Very good service. Came with lowest price quote. Installed new water main line from meter to inside the house in less then 6 hours. Sure will use them again.
Lasanna Harris
5 years ago
Amazing help, great service. I would recommend to anyone! Robert was very professional, knowledgeable, and friendly. And they gave us a great price. Great experience.
They have replaced my water heater and have fixed a septic leak and main water line break. They are great every time. Very prompt and reasonable pricing - gotta love it.
Although I did not get to use their services, they did come and check for the leak identification. The plumber was patient enough to answer all questions.
Bridget McCrensky
3 years ago
Robert Camp came to our house. He was wearing a mask. We originally thought we may have a leak in our ceiling in the kitchen, however because there was no water leaking there wasn't much that could be done. We then told Robert we were thinking about a new water heater and we mentioned from inside the house it was difficult to turn off the water. He also saw that behind our washing machine the valve was leaking. He gave us a quote for everything and we thought it was worth it so we had him go ahead and do the job and he was able to do that day. He was at our house all day (of course he had to go out and get the water heater) When he left he told us if we didn't like the pressure to call back. We realized the pressure wasn't great so we called and came back and adjusted everything and the pressure was so much better. As a bonus he gave me some tips on an irrigation system. I would call Atlantis Plumbing again and ask for Robert.
Chris strickland
3 years ago
Outstanding experience! Kerry and Kevin not only fixed the problems I had but did it right the first time. Very grateful to have had their knowledge and experience on site to completely relieve the headaches I was dealing with. Would absolutely recommend to anyone.
Nancy Justice
3 years ago
Received a quick response to our issues, along with a speedy diagnosis. The technician was very knowledgeable and professional. Had to buy a part, but technician set up an appointment for a return visit to complete the work before left, so we knew exactly when the work would be complete. Came back the next day and completed the work in a timely and professional manner. Would recommend Atlantis Plumbing for your plumbing needs
Stephanie Simmons
4 years ago
We had a terrible problem a huge water line break, 57 year old pipe spraying 384 gallons of water an hour, in the woods. So it may sound crazy to say I had a WONDERFUL experience with the team from Atlantis Plumbing - Bryan helped find the leak and figure out how bad it was, he was amazing going through the estimate process (and I got two other estimates) - explaining, offering solutions, a great listener and explained things in a way I could understand and worked with the office to make sure we had the best approach for our complicated problem. I appreciated him touching base throughout the wait time (to get a permit and meter set). Cody and Johnny were the leads on the job the day of...they and their team were very thorough, they kept me informed, they never brought me an issue or concern without a solution. I appreciated that they didn't complain. They were focused, they were here all day. They were tidy and detailed. To top it off, my final cost was EXACTLY what we agreed upon. First class. Great team, they were a really nice group of people.
Frances Holloway
3 years ago
I have used Atlantis for several plumbing needs. They replaced my water heater and repaired leaks in the bathroom. The repairman was very courteous and respectful. They also made sure to not track dirt on my carpet. I recommend them for all your plumbing problems.
Matt Mehlenbacher
7 months ago
Very knowledgeable technician diagnosed a gas leak to our stove and fixed it.
Larry Evans
11 months ago
Aaron from Atlantis fixed a problem we’d been living with for 5 years. Professional, personable and knowledgeable. I’d give him 6 out of 5 stars! Thanks
My experience with Jon at Atlantis Plumbing was very positive. He was professional, friendly, and took the time to explain the problem to me. He was at my house within half an hour of when I called to request service and fixed the problem quickly. I definitely recommend him!
Matthew Marsh
6 months ago
Had to have them out twice and both times their service has been impeccable and extremely punctual.
Benjamin Thomas
5 years ago
I had Robert Camp come and inspect a water leak I was having. He was able to find the problem and correct it. Professional all around and will be using their services again in the future.
JCRLegacy GroupLLC
11 months ago
[Water Line Repair]. Technician Mr. Camp was great. Very professional and knowledgeable. The office staff provided me with good customer service. Even when there was an unforseen situation, they were on top of it until resolved.
Steven Panelli
7 months ago
Nothing is worse than experiencing a water pipe break on Christmas Day, but due to below normal temperatures, that's what happened to me. I contacted Atlantis Plumbing and scheduled for repair work, receiving a time for between 1:00 and 6:00 P.M two days later. I received a call that morning and was told they were bumping me up to 10:00 A.M, was contacted at 10:25 that plumber Ben Broome was on his way. Ben arrived about 30 minutes later and began locating the burst pipe. After locating the problem, the pipe was replaced and water restored in 30 minutes or less. Ben was extremely friendly, focused, professional and experienced and did not waste one minute of time, but explained why and what he was doing throughout. I am throughly satisfied with my experience and will call them again if I require any plumbing solutions. Thank you Atlantis Plumbing and Ben Broome!
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