Mark Coan

4 months ago

Responsive office, quality work, and quality worker. A very good answer to my problem reliably and reasonably provided.

Leesa Khanh

a week ago

Justin did a great job of explaining and being patience with my questions!

Rae Ann Heenan

2 months ago

Spencer and Josh were able to do the repair efficiently. They helped investigate another issue I had. Both men were very professional.

Janet McNicholl

6 months ago

Fast, efficient, friendly, knowledgeable plumber who replaced flapper on toilet, installed whole house water filter and fixed leaking faucet. Will use them again.

BSG The Millionaire Maker

3 years ago

A company based in Dekalb county that doesn't serve dekalb county. This is a practice employed by many companies in our area. Businesses come to Dekalb county for the cheaper rent, but then don't serve the actual citizens of the county. But they serve Decatur though! Gee I wonder why...

Kman Smoke

7 years ago

I had an awesome experience with Plumb Works today. Erica A. took my call and dispatched service within an hour. Garrett H arrived and quickly diagnosed my issue and gave me options on repairs, he was very helpful and I will use Plumb Works again. Thanks guys!

Larry D.

5 years ago

Plumb Works was contracted to install a prototype flow monitor on my mainline. The product has not been widely released yet but Darryl installed it like an old pro.I have nothing by praise for the quality of work and the professionalism of the entire Plumb Works staff.

David Slagle

4 years ago

Once again, Nate Blue came through. I've called on Nate for plumbing issues at our church and at my home, and he's always on time, professional and dependable. Thanks so much, Nate! Dr. David Slagle, Pastor, Veritas Church, Decatur, GA

Beth Martin

a month ago

Jerome was wonderful. He was very professional, knowledgeable, handled my plumbing problem expeditiously and was a pleasure to get to know. I have always been happy with Plumbworks. Jerome is top notch.

Angela McWhorter

a year ago

Same day service!!!!
The technician was knowledgeable and let me know everything that was needed to be done and the quote before I agreed to the service. I would recommend this company to my friends and family. Thank you, Plumb Works.

Brian Williams

7 years ago

Joe Soleto @ Plumb Works is the greatest plumber ever! He is friendly, knowledgeable, and efficient. I have requested him several times to perform work during my kitchen renovation that includes relocating both water and gas lines and adding connections for my washer/dryer. With every project, he has been very punctual and accurate in his estimates. He always left the work space clean, and probably cleaner than when he arrived. Plumb Works also has very competitive pricing based on other quotes I've received. I HIGHLY recommend Plumb Works and Joe for any plumbing service you need. I will definitely be requesting him again when I start on the bathroom renovation!

Brendan Baby

8 years ago

On time and extremely professional and friendly. They took care of a stuck drain plunger in about 5 minutes and took the time to answer some other questions I had around the house. I will definitely call Plumb Works for my next plumbing need.

Wayne Boyd

10 months ago

Prompt, knowledgeable, able to repair the issues

The Pinx

2 weeks ago

Jerome did the job so fast and so well!

Himalee Sabnis

3 years ago

Excellent service. It was easy to schedule service and they did a great job staying in touch. Technician was courteous and knowledgeable. Would definitely recommend.

Josh McKoon

3 years ago

I cannot day enough about this business. This is the second time I have used them for plumbing services. The professionals who come out are courteous and knowledgeable. They are on time and they do incredible work. While I hope I don’t have a plumbing problem again soon, I will be calling Plumbworks if I need anything!

Karen Skellie

6 years ago

Danny Cox came out about a toilet with a broken flush mechanism. We decided to replace the toilet with a new low-flow, comfort level seat instead of repairing it yet again. Danny was able to obtain the toilet and have it installed within 3 hours on the same day. He left the area neat and clean and was quite pleasant and helpful.

Barb Murphy

a year ago

The technician was knowledgeable, helpful and friendly.

Meredith Gifford

a month ago

Plumb Works does a great job! All of the professionals they have sent to our house have been terrific and very accomplished.
I want to add that Josh did a great job fixing out leaking outside faucet, as well as the water shutoff valve, and the dripping tub faucet! Josh is terrific!!!

Austin

2 years ago

We had a leak and they came out within 2 hours of the initial phone call. Andrew was our plumber and he was knowledgeable, fast, and very helpful with all of our questions. He had the leak fixed in minutes and even went above and beyond to help us repair a bit of the damage we caused that started the leak. Highly recommend.

Jeffrey Krug

7 years ago

They arrived within the appointment window and finished all of the work within the appointment window. They did a great job of analyzing the problem and solving it. There might have been cheaper options, but it was worth the price for the prompt and professional service.

Andrew King

2 years ago

The serviceman, Kim was fantastic. Very professional, very thorough, and completed the job quickly and with minimal mess, disruption in the house. Really good.

Sarah Walton

5 years ago

Great, PROMPT, professional service! As a woman home alone, it was a BIG ADDED PLUS that my NEW favorite plumber is a WOMAN! More plumbing companies need to hire plumbers who are women!

pinnema

2 weeks ago

Great service, very responsive and very clear explanations of issues identified.

Jack Hyman

3 years ago

Plumb Works had excellent communication via email and phone before and after the service. Our plumber was on time, worked quickly, was pleasant and professional. I would use them again.

Mary McCall Cash

2 years ago

Eric is always pleasant, professional and efficient. Plumb Works is a reliable source for quality plumbing assistance.

A Richard Bunn

3 weeks ago

Kim is the best....he keeps us running smooth !

D S

2 years ago

Very good work! I had a leaky tub faucet and spout. Plumbworks took care of everything nicely. No more pesky leaky faucet.

Johan Franzen

a month ago

Jacob Krysiak with Plumb Works provided superb plumbing services today. Courteous, knowledgeable, and honest.

LaSonja Blalock

2 years ago

Jerome was very polite and courtesy he performed his job and repaired in a timely manner....

Sidney Stapleton

5 years ago

We have used these capable plumbers for years. An urgent call today was answered promptly, coordinated by Shontae, and completed efficiently by Spencer. His thorough explanation of the issue and the solution, as well as his congenial manner helped improve my seriously dampened spirits.

Maureen Dougher

3 years ago

Sure knowledgeable and friendly!!

Nolen Seymore

4 years ago

As a demolition Contractor, I am always in the need if a great company with a very skilled staff! Max did a phenomenal job for what I asked, and now, I believe I have found my go-to plumber and company! Thanks, guys for your stellar workmanship and customer service!

Dunwoody Bells

2 years ago

Andrew from Plumb Works was on time, likable, and solutions driven. I explained my situation and he worked to find a solution that was achievable and cost effective. I will would recommend them and will be using them in the future.

Erik Marks

3 years ago

Great after hours emergency support. I would use them again

Doug Miell

3 years ago

Leslie worked diligently to solve our Kohler Sentra connection issue. No luck today. Coming back with a replacement unit in a few days.

Sherry Marsh

a week ago

Josh was right on time and knew how to solve our issue right away. I was impressed with his professionalism and friendliness and would ask for him again.

laura mendelson

10 months ago

They were fast to work me into their schedule in an emergency situation. The plumber was great and I am happy with the service and would definitely use them again.

Andrew Rothschild

2 months ago

Plumbworks is very dependable and a well run business - we have used them for 25 years

Jamie Roberts

3 years ago

The plumber was kind, courteous and thorough. The service was very helpful. Thank you for a great experience!

Vadim Pokhlebkin

2 years ago

On the pricey side, but always reliable, fast, courteous, and know what they're doing. You get what you pay for.

Deanna Alexander

9 years ago

Hi there,Plumb Works Inc has been our plumber for the passed 4 years. We have found their technicians to be helpful, accurate, cost effective, prompt and informative.They don't have any trouble answering questions about their analysis.They have done both repairs and installations at our house in the Pine Hills neighborhood.As a home owner, I would definitely recommend them to our neighbors.Sincerely,Deanna Alexander

Christina Mehta

8 years ago

Jamie from Plumbworks is great! He came for a routine inspection and was prompt and friendly.

Leyla Compani

a year ago

From start to finish my experience with Plumb Works and Andrew was pleasant and professional. I would highly recommend them!

Jim Wynn

7 years ago

Service to repair leaking faucets in bathroom sink and tub. Very professional service by Darryl with backup help from Josh. Both service techs were knowledgeable and skilled and appeared to take pride in their work. Thanks for the great job.I have called PlumWorks in the past and have always been pleased with the quality of work performed by their technicians and appreciated their friendly and helpful advice.

Mary Rand

a month ago

Came out promptly, diagnosed my problem and resolved it quickly.

Stephen Chenney

8 years ago

We've used Plumb Works on several occasions and the quality of work and professionalism has always been excellent. Most recently Jon with the help of Spencer installed two gas lines for us. They took the time to discuss layout with me, installed according to the plan, and cleaned up well. They even lent me some tools.

Jeremy Bird

3 years ago

Kass and PlumbWorks did an amazing job and in a very fast manner!

Hiromi Tanaka

2 years ago

We're very happy with them. Excellent customer service, professional technicians, superb work and reasonable pricing. Thank you very much for your wonderful work!

Sandra Keisling

a year ago

Kevin D replaced the hoses on my washer and checked a toilet for leaks.

JOHN CURRIE JR.

3 weeks ago

Good work.on time.professional.prices,high.

Ronald Frank

7 years ago

Outstanding competence and professionalism.Plumb works people are first rate.

David Thorpe

3 weeks ago

Spence was on point - even gave me information on the type of pipe it was and informed me that it’bmost likely isn’t the Home owners Responsibility because it was clearly a community pipe.

Jon Kaplan

4 years ago

Nate was the consummate professional. He addressed all of our needs and took his time to complete his work to the highest standard. I highly recommend their services.

Patrick Parsons

5 months ago

Quenzairra did an amazing job with the garbage disposal installation. Showed up on time and communicated when he would be there. Did excellent work in short time. Very friendly and professional, would recommend to anyone for plumbing needs. Thanks!

Rebecca Sherrill

8 years ago

There is NO other plumbing company I would trust in Atlanta - Plumb Works is efficient, responsive, and so pleasant to work with. Jeff is awesome and he really takes care of us!

LaVerne Robinson

a year ago

Adam was very knowledgeable about plumbing which ensured he did a great job. It also helped me to understand the plumbing in my home and the repair he made. He explained every step of work he made as well as the costs with details. I loved this because I am a person who loves details.Thank you for sending me Adam.

Andrew Jacobs

4 months ago

Prompt, professional and informative. Came, fixed, left.

Youssef M

2 years ago

Great work Andrew. He figured out what was wrong

Sarah Herbert

3 years ago

Kass promptly called me back on a Sunday afternoon when I discovered that my hot water had abruptly stopped working. He had been working all day to rescue someone else, but despite the fact that he was likely exhausted from his earlier job, he came to see my problem. My 13 year old hot water heater had to be replaced. I was afraid he would want to come install the new water heater Monday or later in the week. Instead he checked to see if the one needed was in stock, called for assistance, and went ahead and replaced my hot water heater on a cold December evening. I was incredibly grateful to him and Plumbworks since trying to find time away from work to wait for someone to come has always been difficult. Kass was professional, worked diligently on a weekend evening, kept me apprised of all he was doing and why. I couldn't ask for a kinder, more efficient response to a 73-year old homeowner who doesn't know a thing about plumbing. Thank you Kass and Plumbworks.

Roger Lewis

2 months ago

Very professional. He actually got here early and did a good job. Donald Land was the technician and I would definitely use him again.

Lucian Gillis

3 years ago

Jeff Norton proved again he is superb.

kelly Morgan

3 years ago

The techs at Plumbworks are always very helpful and friendly. They explain each repair as well as what is urgent vs what to keep an eye out for so you are prepared. I’ve used them for years

kim parris

4 years ago

I called Plumbworks for a shower that Val was broken (didn’t know that at the time) the handle was on off but shower continue on. Previously I called 3plumbers they couldn’t help me because I live in apts that I’m renting. Kass advice me the same but he went the extra mile to help me he video called me to see the issue try to help me resolve over the phone he made calls to my management dept of apts after I called and left messages. They never returned my called but he was able to get them to call me back and come for the emergency. Good to know that people is not all about money but to actually help. He was a blessing drop down from the sky. This is the best customer service I got in my life!! And I wasn’t even a customer! I give Kass a 100 stars!

David Shorter

4 years ago

The representatives were very professional and knew what they were talking about and made a great impression on everyone here.

Gary Zych

11 months ago

Service agents were prompt, courteous and knowledgeable.

David Brand

6 years ago

They have been perfect

McKenna Crick

7 months ago

Super fast service during a very busy time! Repaired our pipe leak in under an hour! Saved the holiday! Thank you Jacob!

Mary Wilkes

6 years ago

The technician, Leslie D., was very knowledgeable, courteous and efficient, explaining the issues discovered, the remedies required and the costs associated with the repairs. The service was prompt and very professional. We will definitely be using Plumb Works again and will ask for Leslie!

Bob Lewis

9 years ago

After arriving home from a week-long vacation, we found our finished basement partially flooded. Plumb Works responded quickly, sending Nate B. to save the day. After much investigation, we determined the source of the leak - a broken main service line un der ground outside the house. Nate insisted on rescheduling other appointments to stay on the job until our water was restored. Throughout the process, he was courteous,responsive and very skilled at getting the job done! Thanks Nate!

David Anderson

2 months ago

Originally my appointment was for a Monday but they were able to fit me in on the Friday prior. Andrew came round and had the problem solved within the hour. Cleaned up and away. No more water on the basement floor. Great job, awesome personality. No recall as it was done right the first time. I'll use them again

Bruce Ribner

2 years ago

Kim arrived on time, rapidly diagnosed our problem and proceeded to fix it in a timely fashion. He was neat and careful to not scratch our floor in moving our range.

Michael Russ

4 months ago

Fast, efficient service. Very knowledgeable technician

Steve Smo

4 years ago

Daryl is one of the finest service providers we have ever had. We called Plumb Works for re-running a natural gas line for a grill, and along with that job, he pointed out a problem we had with our hot water heater. We also had a leaky kitchen faucet replaced, and Daryl explained in detail the work required and the cost for all the jobs. All in all, a great experience!

John Lewis

a year ago

Jerome was on time, friendly, professional, and did a great job. He was able to arrive the same day as I called in.

Tara Gilbert

5 years ago

Received two calls, one from Nate saying he was on his way and one from the office telling me Nate would be the plumber coming and what time he would would arrive.Nate explained everything that he was going to do and more. Job was completed thoroughly and no mess was left.

Jillian Wells

6 years ago

Leslie couldn't have been more of a professional! She was prompt and pleasant, notable considering she had to scramble from under a crawl space and drive intown to respond to a last minute call in order to see us. The cost to repair a digital faucet was prohibitive and we ultimately decided to replace it with an old fashioned set up, but I would have been happy to have worked with Leslie as she seemed well at ease with unnecessarily advanced plumbing.

Nick P

6 years ago

We found Plumb Works through a local Ebsco guide and they didn't disappoint. I have had bad experiences with plumbers gouging me and doing poor work and it's why I tried this crew. It's fantastic to say that every aspect of this was great. Leslie gave a fair price, her work was great, and it was all managed in good time. I am holding onto this business card because I think I have just found the only plumber I will call again. If you need a plumber, call them for Leslie!

Lisa Portman

7 years ago

I have been a customer of Plumbworks for 12 years and have always received excellent customer service from knowledgeable technicians. Josh was my tech for many years. He was friendly, efficient and he knew his stuff! When Josh moved to a different position in the company, we were introduced to Jeff, who has been really great, as well. He's up front and honest. I would highly recommend Plumbworks, Inc.!

ruth sprinkle

4 years ago

Great job in freezing weather! We had a leak in the line to the street, and Leslie did a fabulous job darter,in where the leak was, and repairing it!

margaret dora

3 months ago

Kim did a great job diagnosing the plumbing situation in my basement. I will definitely call them again. Kim was exceptional at his job.

Irene Bozio

2 years ago

A cancellation provided the technician with the opportunity to come today. The technician was pleasant and respectful. He solved the problem in no time and drains are working well.

Katrina Hutcherson

2 years ago

Work done quickly and efficiently! Very nice people to work with! I highly recommend!

Audeliz Gonzalez

5 years ago

Have used Plumb Works multiple times, most recently this week. Don’t know about you but when needing service I worry about three things; the person I’m letting into my house, the quality of the work being done, and the price. Using Plumb Works means I don’t have to worry about these. The person that comes to my door is a knowledgeable professional whose work I can rely on, and at a reasonable price.

Ray Perez

2 years ago

Eric was really knowledgeable and helpful.

Catherine Lafiandra

2 months ago

Andrew comes to our when needed and has done great work on everything. Today, he knew exactly how to repair and secure the toilet seat and flusher on our one piece toilet which is more complex to fix. Andrew always shows up on time, is pleasant and most importantly is so capable and knowledgeable at his job! Thanks.

Ed Wolfe

a year ago

Great experience with Plumb Works. They’re always quick to schedule and very professional and communicative. Highly recommend!

Brian Smith

3 years ago

We had Eric come out and look at our water heater. He was very knowledgeable, friendly, and talked us honestly through our tankless water heater issue and our options to fix the problem. Great service! Will definitely use Eric and this Company again.

memcgough

7 years ago

Darryl J is straightforward and by the book. He crosses all the ts and dots all the is. He walked me through the process step by step, and he got the job done. Problems resolved. Customer happy. Money well spent.

Lea Duket

2 years ago

They did an excellent job

Amy

3 months ago

Andrew was very friendly and professional and definitely knew his stuff. He was quick to identify the problem and get it solved. The customer service was also very good, they got us scheduled right away and were nice and responsive. We would definitely use them again.

Jewel Grant

5 years ago

Leslie from Plumb works was OUTSTANDING! She was my first estimate. Due to the cost of the project I had to get follow up estimates. Of note at each subsequent estimate I had to explain how it could be done with the information that Leslie provided me. I was quite pleased that Plumb Works prices were competitive and that Leslie was more informed than the other representatives that came to my house.The follow up and checking in during and after the job were very much appreciated. I look forward to working with her and Plumb works in the future!

Robert Crosby

2 years ago

I have used this company twice, to fix a poor job competed with previous ownership and to clean out a clogged pipe. Both Leslie and Spencer were helpful, explained everything to me, and overall the company response time is a huge relief when you have plumbing issues. Highly recommend.

Aundrea Newbern

4 years ago

I've used Plumbworks on and off for a couple of years now and I absolutely love them. Often times they have a full schedule so I have to arrange for after hours which is an up charge. Every single time this happened, they still managed to make it before 5pm and I don't get charged. Companies that are less trustworthy would just schedule after 5 and pocket the fee. I'm also in an area where the parking is limited and not once have the technicians complained about the extra effort. Their service is always prompt, reasonable and their technicians are so pleasant!

Simon Wang

a month ago

They charge dispatch fee, diagnose fee for coming out to give estimate for a job…cmon, people need to say no to these junk fees.

Bailey Coffer

8 months ago

I’m shocked at all the good reviews, but even more shocked that a company as reputable as Plumb Works would fail to show up or even call to say they can’t show up for an appt. But, it happened to me last Friday.

Sandy Tillman

7 years ago

Vann installed a new toilet for us. He even cleaned the floor where the old one sat. He was very professional, polite and friendly.

vivian waldrop

7 years ago

Leslie was extremely competent and professional. I felt that I was very well taken care of today by her. She answered allMy questions and went beyond expectations in the quality of her services and her general demeanor.I would recommend her without reservation.I've never had a woman plumber before! Very impressed.

Mary Jane Credeur

4 days ago

Jacob K is absolutely fantastic. Explains things thoroughly and makes recommendations about the best course of action. Will definitely use Plumb Works again.

Ann Mintz

4 years ago

Our service technician this morning, Spencer Sarjeant, was terrific.

With that said, I hope that this water heater lasts longer than the six years that the one it replaced did. Both purchased/installed by Plumb Works

Dawn Baker

3 years ago

Leslie came out and did a great job of explaining all the ins-and-outs of installing a new tankless system as well as fixing a running toilet.

Eric Griffin

6 years ago

Leslie, the technician/plumber, showed up on time and was very courteous. She solved my issue with my shower drain and explained how my builder got away with the crappy work. I will definitely use Plumb Works again in the future.

Reena Hemrajani

a year ago

Very responsive, quick turn around to arrive, efficient, professional and reasonably priced.

sal depasquale

3 years ago

Excellent service, appreciate the promptness and professional performance of the workers.

Barbara Ribner

4 years ago

We've used Plumb Works now for about three years. Jeff (and Erica) have helped me before (at a different home) when a couple of plumbers from other companies were unable to solve my dilemma with a shower tower. We just moved into a new home, and wanted to have a plumber come and help us understand our new plumbing system and options for controlling it - so, of course we went back to the company where we'd experienced great service previously. And - we were again totally pleased.

Melissa Brown

3 years ago

I am very satisfied with my decision to use Plumb Works. Nate was very professional throughout and I felt that I could trust his judgement. He did a great, timely job on my project and now things are working even better than before! I will defn call Plumb Works in the future for my plumbing needs.

Jenner Wood

2 years ago

They did a good job identifying the problem

phillip Clark

4 years ago

Great experience with Plumb Works! Spencer was awesome. Big thanks for the professional service and superior work.

Jessica Hunter

5 years ago

Our water bill has been going up for the last couple of months for seemingly no reason. Darryl came by to check if we had any minor water leaks & went above and beyond. He not only checked all of our toilets, faucets and appliances but he also checked the water pressure, the meter and went in our not so pleasant crawl space to check for leaks. Darryl also walked me through the house and went over some concerns about improper plumbing that the previous owner had done and what to do or watch for in the future. Thanks Darryl!

B June Smith

4 years ago

I want to Thank Erica & Nate with the Plumb Works team for going the extra mile to provide an exceptional experience with getting my plumbing problem resolved. When I could not find a plumbing company in my area with the knowledge to work on my Numi toilet, Plumb Works made a exception to travel an extreme distance from their normal service area to help me out. Erica explained my situation to the Owner of Plumb Works and he generously gave his permission to make the trip to help to help this lady in distress. Nate was able to take care of the problem in one day. I personally believe Nate to be the most knowledgeable plumber I have ever had the pleasure to work with. Nate explained everything he was going to do and why he was doing it every step of the way to resolve the problem with the least expense.Plumb Works set the appointment date and time with me, sent me a text when Nate was on the way to my home that included his full name and a photo. Nate called when he was about 25 minutes away to let me know his expected arival time. I also want to thank this company for the respect they provided in my home.Nate was clean, wore shoe covers while in my home & left everything clean and in exactly the same place it was located before he started his work. I want everyone who needs a plumber and is in the area that is serviced by Plumb Works to knoe that you will never find a better company with better employees to take care of your plumbing needs. It makes me want to move to the Atlanta area. Thank you Plumb Works and especially Erica and Nate.June Smith

Pattie Tuggle

2 years ago

The two gentlemen replaced the drain piece and tested the purge function. They also answered all my questions - customer education!

Beverly Parks Lloyd

5 years ago

My garbage disposal was leaking from the bottom, and we expected that it needed to be replaced. When I called Plumb Works, Shontae was very courteous and helpful. I was very surprised that I was able to get an appointment the same day that I called. Nate was the plumber who came out to service my disposal, and he was prompt, professional and very knowledgeable. I appreciated the tips that he gave to me regarding the maintenance of the new disposal that he installed. I had a wonderful experience with Nate and Plumb Works! I am a first-time customer and definitely plan to have Plumb Works, Inc. take care of any future plumbing needs that we may have.

Richard Davis

5 years ago

Daryl was great. As professional as anyone you've ever sent. The job was difficult (moving a gas line) requiring work in the kitchen and in the crawl space but once he figured out what we needed, he just went about it like it was routine.

Lynnette Suzanne

4 years ago

Kass B was excellent! He called when he was about 30min out, he was knowledgeable and really listened to what was happening w our toilets. He communicated clearly and honestly and explained our options. He discussed and worked with us to determine the best option and was proactive about our concerns. He was sympathetic to our needs and very kind throughout it all, working to get us the best price. Highly recommend!

Sonia Vance

9 months ago

Spencer is very knowledgeable and always goes above and beyond to find solutions for our plumbing issues. We appreciate how respectful he is when entering our home. Always a pleasure!

Suzanne Siegel

3 years ago

I’ve enjoyed the polite friendly manner and knowledge of all your technicians. But, Nate has gone above and beyond. He was patient and took the time to show me how I could prevent further catastrophes.

Debbie Magila

5 years ago

Plumb Works has been my plumber since 2004. They have always done quality work at reasonable prices. Today I had an emergency plumbing backup in my house and when I called all the plumbers were out and I was put on standby for possible after hour service. Leslie checked in and saw my emergency request and told the dispatcher she would handle the emergency call first as she just had routine plumbing jobs that were not emergencies. She called me within 20 minutes and came down and quickly diagnosed the problem as a grease stoppage. She cleaned out the pipes and told me about a Bioenzyme to use in my kitchen sink to avoid future blockages. Great job Leslie!

Maestro DRLF

7 months ago

Have used Plumb Works for about 30 years. Professional, reliable and Kim is currently our expert - on time, intelligent and courteous! A pleasure to have him working in our house.

Claire May

a year ago

They didn’t repair my faucet aerator and took it with them so that the situation is worse than before. I have called another company.

Kathy Hardwick

3 years ago

All of the above! The technician was, in a word, great!

Queen Nubian

4 years ago

Everyone was professional from dispatch all the way to the very skilled technician, the prices was reasonable I had a burst pipe outside my house, he fixed it the same day and my dad said he did an perfect job. I am diffidently going to use this company for services again. Thanks!

Anthony Decinque

7 months ago

Plumb Works came out after a different company (sounds like Road Runner) was unable to clear a main line clog. The new plumber worked for hours to clear the clog and did so successfully. Then he quoted a repair price that was half of the first company’s price. They worked hard and I would definitely use again.

E. D.

a month ago

They are efficient, responsive, good communicators, and reasonably priced. Alex replaced a leaky pipe in a closet in just an hour.

Enrique Icaza

8 years ago

Great group of guys. I am currently going through finishing my basemen and they're helping me with the bathroom portion of the job. They helped me with the lay out, brought up a lot of points I had not taken into consideration. So with their help we were able to come to final decision on lay out and design. They also helped with a few other issues I had through out the house (hey, if they're in my house might as well try to knock out as many issue!) like old leaky faucet in kitchen. This was pretty important as they old faucet wasn't of adequate size for the sink, and we just didn't like it at all. They brought me over samples that fit what we were looking for and installed a new and improved faucet. These guys communicated every step along the way, and ultimately I know I don't have to worry about if these guys did a good job, or if they'll stand behind their work.

Jo K Galle

6 months ago

The staff was here for about 40 minutes, and the price was almost $1100 to replace a leaking fitting on an outside supply line.No first time customer discount was offered.We hope that the repair will last a long time.After the company came, I read the reviews, and there were several other customers who complained about their outrageous prices.When we ask about why they charged $1100 for 40 minutes of work, one of the technician said there is always one set price; and in the case of our outdoor plumbing work, the standard fee for that was $1100, whether it took 40 minutes or four hours.Customers should know this set price upfront

Carolyn Riordan

5 years ago

Andrew was very nice and gave us a few options. He was looking out for the best option for us and did not want us to over spend. Very friendly and finished the job in no time. Great experience.

Billy Henry

2 months ago

I came home and discovered that there was a major problem with my plumbing….sewage backing up into my tubs and water all over the floor. Immediately went to google for recommendations for a plumber. Plumbworks was the first on the list, and with one call I was able to get the help I needed. Jacob was thorough, he didn’t try to oversell me at all; but he found the issue and got it fixed. I’m extremely grateful for everything he did and the information he provided me.

Alain Boscaro

5 years ago

Max of Plumbworks did an excellent job of helping me out in a pinch. I ran into a plumbing issue in the evening and plumbworks sent out their plumber, Max. He was super helpful, professional and got the job done, even if it meant working till Midnight! Thanks Plumbworks and Max!

Flo Champion

3 years ago

Plumbing issues is not fun.Choosing a good plumbing company is challenging. This company has great customer service from the initial contact for scheduling the appointment to the technician resolving the issue. We will use the company again.

Sydney Katz

2 years ago

They were very responsive, came within hours of my call which was great. Gave us an estimate that seemed a little high but reasonable given the explanation of work needed. Made it sound like it would take several hours. We agreed to move forward. It ended up taking 20 minutes which was great but they still charged me the full amount. Considering the amount of work actually needed the fee was very high. He did good work. I just have a little sticker shock given the outcome.

Marcia Husband

7 months ago

Spencer did a very good job, was very communicative and an all-around nice person. I will use their service again.

Richard Starks

6 years ago

Have used Eric Ponder with Plumb Works, Inc on several occasions. He is my go to Plumber whenever I need something fixed and I do not feel comfortable doing it myself. In each situation, he has gone above and beyond my expectations when fixing my home problem. He is always very professional and extremely knowledgeable about his craft. I love the fact that he always make sure everything is working properly and clean up before telling me the works complete. I would not hesitate to recommend him to resolve any plumb situation.

Renee Ringstad

3 years ago

Leslie was absolutely terrific. I've NEVER had a better experience with a plumber in my life. I just can't say enough good things about Leslie and Plumb Works. I'm so glad I found them and I will be recommending them to all my neighbors.

Norm Brothers

a year ago

Great, prompt after hours service to replace a sump pump. Outstanding, would highly recommend.

Kelly Ryan

5 years ago

Leslie was the best. She came on time and she was kind, considerate, and competent. When we discovered that the toilet tank we ordered had shattered, she called the hardware store for us, found a match for the tank, and went and picked it up for us. I can't recommend her enough. Ask for her when you call in.

Jim Walsh

3 years ago

We have always had great service with Plumb Works and today was another top-notch experience. Even in the midst of the current COVID-19 environment, Plumb Works was able to respond quickly to our need for a plumber. Leslie took all of the appropriate precautions (mask, gloves, booties, disinfecting her equipment between jobs) to ensure that we, and she, felt safe. Leslie was professional, personable and did an expert job fixing our shower as well as performing an inspection on our other bathrooms. I appreciate her attention to detail and her commitment to tracking down parts so that she could finish the job quickly. Great job Leslie!

L L

2 years ago

Kass was awesome and I highly recommend him!!

George Dickey

4 months ago

Jerome completed the job quickly and professionally, hebdid not have an issue waiting for an additional optional part which he didn't have to do. Cheerful and personable during the service.

Elkin Alston

3 years ago

Kim was a busy person on call over the weekend. He came soon as he could and stayed as long as he needed to finish the job. That Kim is who usually comes was a help for me as he already knew where everything is located! Thank you! Elkin Alston

Lori Leonardo

4 years ago

Arrived on time and solved my issue. He was committed to finding a fix at a reasonable price. Setting up appointment was easy too. Thank you!!

S Kelley

3 years ago

Great crew, knowledgeable and did a fabulous job! Will definitely use again.

Eric Garber

2 years ago

Eric was amazing. We changed the scope of work a bit on the fly, and he was super professional in accommodating us. All the work was very tidy; Eric was really careful and clean with everything. On top of that, he’s one of the friendliest people you’ll ever meet.Highly recommended!!

Julia Lomax

3 years ago

They came out within an hour and fixed it fast and for a great price!

Angela Wittenauer

9 years ago

Today Jamey B met me at our rental house to fix some problems we were having there. We have called your company several times for issues at our current residence as well as at the rental property. I finally realized that I need to tell you all how pleased I am with the service your company provides. You are always timely. Your technicians always take time the time to explain the situation, the options and the associated costs. Today Jamey took the time to spell out a number of issues going on at our rental home, the associated costs, and the variety of options along with the potential benefits of each piece of the service. Then he explained it all again to my husband over the phone. On top of that he was nothing short of extremely professional and courteous. Of course, everyone who has come to our house fits this bill. I am just always so pleased with my interactions with your company. Thank you for valuing customer service as much as technical service; it means a lot.So kudos to everyone, and today especially, kudos to Jamey B - he was great.

Ray D

a year ago

Hass came a week ago and spent about 30 minutes assessing my project to replace brass Roman tub with diverter and hand sprayer fixtures with chrome Kohler which I had already purchased. He consulted with his manager and priced and scheduled the project for this week.He arrived with Matt yesterday and they planned out their work very carefully before beginning. I knew this was a complex job replacing 20 yo fixtures that had been installed during construction. They spent approx 6 hours working without a lunch break. Their work was meticulous and improved on the original work. Initially I thought the price was high but I saw that the work required both skill and Kohler experience. Five star plus reviews for Hass and Matt.

J C

2 years ago

Had a leaky toilet with water staining the ceiling below. Called at 3p on Friday, and scheduled for first available on Saturday. They called me back saying they could work me in that day within 15 minutes. Repairman called before he came, and arrived on time. He was friendly, knowledgeable, told me price before he started and kept it when finished. Definitely recommend.

Atlanta Brad

4 years ago

Called several other plumbers and these were the only I could get out to fix my shut off valve same day.

Jordan Redavid

a year ago

Hired to try and unclog my kitchen disposal. Quick job. Was supposed to show up at 8am, but tech showed up late. Then he told me he wanted $221 for that 10 minute job; I refused; he billed me $69 just for showing up when I asked him to leave. Total rip off IMO.

william durlin

7 years ago

We were very pleased with Danny Cox of Plumb Works, who came to our house and gave us good advice about a water heater that we thought had to be replaced, but that wasn't the case. Danny explained the problem, did a test, and advised us about how much longer our water heater had to go. He was friendly, prompt, and very competent. When that heater goes go, we'll call Danny.

Bindu Reddy

2 years ago

I reached out to Plumb works because they are one of the preferred plumber for Toto toilets. Jerome was my service tech and he not only installed a new toilet but was also very helpful jn repairing a few other plumbing issues. He was honest, timely, courteous and paid attention and provided exceptional service. I would refer their service to anyone and also will come back to them for any plumbing work I will need in the future

Sonya Battle

3 years ago

Spencer was wonderful, super fast and knowledgeable!

Ali Chunara

a month ago

Service tech was professional and did do a great job!!! Will definitely use again.

Kathy Alfonzo

2 years ago

Very happy with the work Kim did; he was professional, courteous, answered all questions we had. We are very pleased and highly recommend Plumbworks.

Brandon Tidwell

5 years ago

Had to replace the main water line running into the house from the street. Went with Plumb Works based on the positive reviews and recommendations from neighbors. Setting up the appointment was easy, they called to say they were on their way and arrived on time, assessed the problem quickly, provided a written quote on the spot, and completed the work that day. Spencer, the Tech, communicated about the process in a clear and concise way. The entire experience was smooth and professional. They also have a 12 Months Same As Cash going on right now through Wells Fargo.

Laurent Adler

7 months ago

Andrew came out on a holiday to repair a big leak. Recognizing that he couldn’t access the entire leak without tearing out the wall he recommended working w a GC to minimize the damage. In the meantime he capped the leaky pipe so the rest of the house has water.

Chris Harvey

2 months ago

Andrew was professional, efficient, and pleasant. He handled everything well.

djbbux

5 years ago

Plumbworks has consistently provided friendly, prompt and professional service over many years and Spencer has continued the tradition. Highly recommended.

Christine McGuire

a week ago

I love Plumb Works. Great service, knowledgable and ethical plumbers who do a great job and you can trust.

Terry Freedman

5 years ago

Had a clogged sewer line. PW moved their schedule around to be sure I could get timely service. Nate Blue, the plumber, was very knowledgeable and informative. I've been using PW for years. Highly recommended.

Sung

3 years ago

Jerome was super nice and explained everything thoroughly. Toilets fixed and I’m extremely happy with the service!

Naomi Stokes

6 years ago

Spencer was very courteous, calling ahead of time, professional and knowledgeable . Did great job explaining everything and did a great job cleaning out the drain. Thank you

Ann Orr

2 years ago

Great service. Arrived on time, provided firm quote and quickly fixed my toilets. Provide a 2 year warranty.

sari marmur

11 months ago

Plumb Works is great. Nice people good work and showed up ASAP and installed new water heater. I highly recommend them. They were practically done with install before others even called me back.

Kristina Shaw

a year ago

Confirmed an appointment for today from 11-2. Called at 121pm to check-in on the status and was told the plumber was still at the previous job but still planned to come. At 234pm I received a call that they had some emergencys pop up and could no longer come today...and, it would be 6 days before they could reschedule. Unprofessional.

Wrenn Coussens

6 years ago

I would NEVER recommend the Plumb Works location for Water Heater Repair. They were very nice and cordial when I called, and I received a call when the plumber was on his way BUT this is when I began to worry. I described the issue to him (pilot light not lighting) on the phone and right away he said I will come and look at it but most of the time we just have to replace the full water heater. I explained to him the unit was only 3 years old and he said he would be there to look at it soon. After arriving at my house he spent about 3 minutes looking at the unit, tried to light the pilot light (just like I had tried this am) clicked around on his iPad and then informed me that I would need a new unit. I asked if he would do any diagnostics on it and he said he knew the problem and it would need to be fully replaced.I then asked for a quote for the replacement, still not convinced as he has now only been in my house for less then 10 minutes. He then quoted me $1,995 for a new water heater, we just replaced one (from another company) at our old house across town for around $1,000 - I asked about why the cost was so high and he explained that if I had a issue with the cost I could call Home Depot because Plumb Works sells their own brand and it would cost more. I decline his offer, payed the $69 fee for him to come to my house and DO NOTHING and then he proceeds to leave.After I called another plumbing company from across town who we had worked with before, they are quick to respond spent about 30 min troubleshooting my unit, finds out it is under warranty, callis in the part (which was a small bulb on the back of the machine that was broken) and for less than $100 I have hot water again.I cannot imagine if I had dropped $1,995 with Plum Works for a full new unit when it was just a light bulb. They did nothing to help and did not even try and solve the problem. DO NOT USE THEM. You will be ripped off.

Mene Demestihas

2 years ago

Leslie was awesome. On time, professional. Explained what was wrong and guided me on how it could be repaired. Got everything ordered for me and explained my options for when the part came in. Got my faucet working manually as the electronics were on the way. I am so happy with my experience - I will definitely use them again and I would recommend them to friends and family!

Kathy Canon

3 years ago

Very fast and accomodating. Great customer service.

Susan Coddon

4 months ago

They found a leak. Great, professional service!

Derek Smith

9 years ago

Milton did a really good job. He was professional and explained everything thoroughly.

Arthur Ebbs

2 years ago

Plumb Works did a great job diagnosing my water line leak and replacing the whole thing the same day. They had the right amount of personnel available to get a big job done quickly.

Devang Rajguru

4 months ago

I had a great experience with them and highly recommend Quenzairra who was very diligent and took the time to go above and beyond. Thank you Q!

Liliana Del Rio-Badham

a week ago

Eric was prompt and courteous. He diagnosed the problem with my faucet and fixed it quickly. He was neat and clean and he did a great job. I thought the price was fair. I will definitely use Plumbworks again.

Mama Lisa

a month ago

Spencer is just fabulous! He knows what he is doing and he is the consummate professional. He's honest and when he tells you something you can count on him!

Clyde Melton

5 years ago

Excellent Service. Very knowledgeable. Came out same day during busy holiday season to fix clogged main pipe. Reasonably priced for the service offered compared to other quotes. I would highly recommend Plumb Works for all your plumbing needs. Max, our technician, was the best. Thank you Max for fixing our main line stoppage in a time of need!

John Nelson

5 months ago

Eric installed a water filtration system for me. Excellent service, great work. Thanks Eric!

Christopher Wenger

a year ago

Really nice, professional plumber. Worked quickly, communicated well.

Ashley Howser

a year ago

Kaz replaced our sump pump today. He was efficient, informative, and gave us several options. Highly recommend.

Mitsy Mangum

2 years ago

She checked to make sure my tankless water heater wasn’t leaking gas. Very nice professional and made me feel confident that I did not have a gas issue

Brent Williams

2 years ago

Andrew did an excellent job correcting a plumbing leak in my home!

Kensington Parc

3 years ago

Our service technician was very courteous, knowledgeable, and perform the work in a very timely manner. I appreciated the quality of his work and will use Plumb Works again because of his service.

marjorie horowitz

7 years ago

vann chea is an excellant service tech! Highly professional & very capable.I would only want Vann for any future repairs.

Stephanie Casey

a year ago

I needed to have four lavatory pop up drains/stoppers repaired. I was told two were broken and one of those possibly will need to be completely replaced along with the faucet ( which works perfectly fine) bc they might not find a match. I told them the faucet is fine, match drain as close as possible. The third one just needed to be hooked back onto the rod and same with the fourth drain per technician. They wrote out a bill that came to 791.00 For the replacement of the pop up drains. I told them I couldn’t afford that amount of money. So, I paid their 69.00 trip charge and they left. I went online and looked up how to repair sink drains/stoppers. I went to lowes and purchased one pop-up brass sink drain/stopper and one 6inch ball rod assembly for less than 20.00. Came home and re attached myself. I will never use this company again!

Mort Epstein

a year ago

Quick and courteous. The only reason I didn’t not use Plumb Works as I live in a high rise and the leak they found was not from me. If I have any further plumbing issues, I certainly would not think twice about calling Plumb Works.

Allene Kelley

4 years ago

Leslie D. was professional, knowledgeable and diligent in solving our problem. Could not ask for better!

David Goldsmith

2 years ago

Kevin found the cause of the problem and fixed it. Well done.

Mike and Patty Pratt

11 months ago

Our Plumber Q performed an annual inspection and replaced a faulty PRV. He was very informative and explained everything he did in both tasks. I’d recommend Plumbworks and if I have a problem in the future, I’d request Q

Zak Taylor

9 years ago

Plumbworks does the job fast and well! We bought our house in Atlanta 7 years ago and got Plumbworks recommended to us by a neighbor. We've used them ever since. They never have to come back to re-do a job or patch something up. When they repair something, it's done right the first time! They are clean, professional, and fast. Most recently we had to suddenly replace a water-heater. They got to us fast, had the job done in half a day, and brought the whole system up to code. I don't know if they are the cheapest, but they are high quality and we'll pay for that any day! We will surely use them again and again.

Drew Westen

3 years ago

Highly competitive, but more expensive per hour than I can charge w a PhD

Toshi Kii

6 years ago

Darryl is a gem. He is professional and personable. He explained everything well before and after the work was completed. We had a leaking water heater - emergency situation at night A new water tank was put in next morning. I will recommend him to anyone.

Brad Hugick

10 months ago

Eric & David from Plumbworks did a fantastic job today. We have had a leaky hot water faucet in our guest bath that others plumbers would not touch since the faucets are original (1968) and no longer manufactured. Plumbworks was prepared to find a suitable replacement, but discovered the leak was due to the valve stem not being tight enough. After chipping a bit of tile away to get access to the valve stem, the leak was repaired and the faucet escutcheon covered the tiled area. Amazing!Plumbworks also did a great job with a bathroom sink faucet replacement and resolved our low water flow issue to that faucet.Eric & David were effective, professional and cleaned everything up perfectly before heading out.HIGHLY recommend Plumbworks! Thanks again!

Paul Musille

2 months ago

Thanks to Jacob for the professional and timely prv diagnosis and replacement

Cathie Boyles

2 years ago

We have used Plumb Works many times over the years and have always been very happy with the good service. We highly recommend them!

Lauren Jackson

7 months ago

We have been customers for 37 years!! They are always punctual, professional and knowledgable. The associates in the office who handle booking appointments and billing are extremely customer service oriented too. These professionals take pride in their work and stay until the job is done correctly. Cannot recommend them more!

Matt Cleveland

9 months ago

Spencer was great! Very professional and kind. Did the work in no time! Very pleased with the level of service and how quickly we now have a new working toilet.

Margaret Ducloz

5 years ago

We have had unpleasant experiences with Plumbers in the past but Danny Cox was great! I called about a clogged toilet but our pipes froze that same day. He spent several hours mostly trouble shooting the water issue and replacing a rusted pressure valve among other things. Our water was restored before he left. Danny was : professional, courteous and patiently explained everything !...some of the pricing is steep but it was a relief to have a Plumber actually show up when expected and do the job right! We signed a contrat with Plumb Works.

Janet Fried

3 years ago

This was the second time that Nate Blue came to fix something at my house. He explains what the problem is, and goes about the repairs with such an easy manner that you automatically trust what he's doing as he explains why as he goes along. I had visions of having to tear up the bath room wall, or the kitchen ceiling over the sink, but thru his investigating he found it was actually a simple problem to fix. When I asked how I could get him again for some other pluming I have to do, he said I could request him when I call for service, which believe me, I will do. Thanks Nate, you made my day

Cindy Aldridge

2 years ago

Leslie called in advance to make sure we were available. She identified the issue, explained and quoted the scope of the work. We are very satisfied with the quality of the work, and are grateful to have our faucet fixed. It was a good value for us because we were able to have the job done today, and not continue to see water (Money) literally run down the drain.

MB Shad

5 months ago

Kim was above and beyond helpful with an out of the ordinary wall mounted toilet issue at our business. I NEVER EVER leave reviews and this one is completely unsolicited!

Nick Aloisio

3 days ago

Punctual, and provided plenty of clarity on why certain choices were being made. Prices seem to be right at market value

Jan Curtis

2 years ago

Spencer Sargeant was outstanding in his service and technical plumbing knowledge and ability! He quickly and brilliantly analyses the problem and comes up for the best solution for the customer. He is trustworthy, on time, and can be counted on to perform the very best job possible for the customer!Thank you Spencer for another excellent job with my plumbing needs!Jan Curtis3111 Arden Rd, Atlanta, GA 30305

Kevin L.

5 years ago

Nate is the man. He took the time to show me what was wrong and what he was doing to repair the problem. He also went over some maintenance tips. Timely and professional.

Sally Crelia

5 months ago

Just had yet another great experience with Plumb Works. Spencer, and everyone we've worked with from Plumb Works, always provides the best service.

Crystal Turner

5 years ago

I have been using them for years. They have good guys, and they always see to it that I am pleased with their work. Very easy to schedule and they are prompt in showing up. Very professional.

Mary Reilly

7 years ago

Nate B is the most professional, knowledgeable and thorough plumber we have ever encountered. He studies a problem, asks pertinent questions, and looks for the best solution. We have an older house that has plumbing mysteries, and Nate has consistently seen through to the real problem. Great guy!

Jeneth Gordon

a year ago

Technician Andrew was transparent, courteous and very timely. Thank you for the great job unclogging our sewer drain

Wes Houser

2 months ago

On time, professional and honest about what was actually needed. Could have sold me something I didn’t need but didn’t.

Ms Sandra Clement

5 years ago

Highly recommend Nate from Plumb Works, very professional & efficient.

Beth Ditto

2 years ago

Needed kitchen sink replumbed and faucet installed. Showed up on time at the very start of the time window given. Done in an hour. Very professional.

Nguyen Allen Nix

3 years ago

Great service, very responsive when we had follow-up questions, informative, thorough and helpful. Will definitely use again.

jennifer bauer

7 years ago

Joe is absolutely the best!!! Super pro, knowledgeable, helpful as hell! Truly goes above and beyond.

Steve Ellison

6 years ago

Darryl was very helpful in explaining to me what he found and what my options might be. I felt completely comfortable discussing all the issues with him and I felt he went beyond my expectations as well as surpassing his own professional obligations. I expect I'll need some additional verification and support when I re-schedule the Water Dept. to come back, and I'll specifically request that y'all send him again.Thank you for your help.

cobaltwinter

a year ago

I was pleased with todays service. First I received a quick call back after requesting an appointment online. Second I scheduled an acceptable date. Third the technician called before arriving and was extremely respectful and pleasant. Fourth he diagnosed and fixed my problem at a reasonable price. I’ve been using PLUMBWORKS for 2 decades. Thank you PLUMBWORKS!

John Lee

2 weeks ago

Eric ponder does careful and fast analysis of the problem, and he’s a very nice man.

Marcheta Baxley

3 years ago

I was able to make an appointment quickly, and the plumber even arrived early! He was courteous, did a nice job and even cleaned the toilet afterwards. Definitely recommend!

Carter Leslie

a month ago

Jerome is phenomenal- great work, friendly, professional, and timely. Will absolutely use Plumb Works and specifically Jerome for all plumbing needs.

Donald Harvey

2 years ago

Very timely, professional, communicative and transparent in pricing and options. Scheduled quickly and was done in a very short timeframe. Great company with great people in every role

Domenick Doran

3 months ago

Jacob Krysiak was our technician. He was great, showed up on time, knows his stuff, explained everything, and absolutely professional in every way. I cannot say enough positives about this company and their people.

Biff Cho

3 months ago

Kim was wonderful. Somehow, even though he had to tear out a very large bush and dig a huge hole, it now looks like it never even happened! He even replanted the bush!

Scott Jones

2 years ago

Kevin and his crew did a great job on my repair.

Mozart Joseph

2 years ago

Great response time and excellent service and insight. Kim Johnson is a star technician and person!

Lois Wolf

5 years ago

Eric is always knowledgeable of any plumbing problem and communicates the problem clearly. Eric had been handling our plumbing issues for several years and I would recommend him highly.

Doug Abramson

3 years ago

Came on time. Did the job. Mission accomplished!

Mason S

6 years ago

Very professional firm and Leslie D and Katie S. are great to work with! Leslie is a great plumber.

David Hamilton Wilson

3 weeks ago

These guys are very experienced and do a 110% job

Libby Brown

6 years ago

Plumb Works to the rescue! Our sewer line was blocked and Andrew came ASAP. Diagnosed the issue with a pipe camera - roots! Cleared the line as much as possible for immediate relief. Andrew, Katie and Plumb Works are awesome.

Andrew Still

5 months ago

Needed to replace my water heater. Spencer showed up a couple hours after my initial call, did great work, and the price was only a few percent off from the two other places I got quotes from. Spencer was knowledgeable, professional, and knocked the work out fast.

Eric Truong

5 years ago

It was an emergency but no one was available!

Lisa Katz

4 months ago

Cannot recommend Kass enough! He went over and beyond in helping us w several plumbing issues.

dawei lei

a year ago

Jacob worked extremely hard for hours at night to get my sewer line unclogged.

Jobs AppHelper

4 years ago

Our technician, Spencer, was excellent! He arrived on time, diagnosed the problem quickly and correctly and then provided me with a solution that was affordable. The repairs were done excellently and at the agreed upon price. I could not have had a better repair experience. I recommend Plumb Works, and Spencer specifically, highly.

Danielle Cody

5 years ago

Darryl did an amazing job! He was very detailed and explained all the options before beginning any work. He was super nice and I enjoyed working with him.

F Fleming

9 years ago

Our first call to Plumb Works was two or three years ago - for what proved to be a signifiant problem (opening the wall and repairing/replacing a section of building pipe) in a condominium. His diagnosis was careful, thorough - and repair excellent with no repeat visit necessary. Since then, most recently yesterday, Jamey has made several repairs - from minor to significant. He thinks through the problem thoroughly, explains it clearly, and fixes it competently. Besides competent he is always professional and courteous, (I should add that other Plumb Works technicians who have accompanied him have been very professional.) Feel absolutely confident that in a condominium, where one person's problem is quickly another's, that we are in good hands.

Marie Martinides

7 months ago

We used Plumb Works for our back flow testing and they were great! Super easy to schedule and communicate with. Highly recommend!

Penny Blackford

2 years ago

Leslie, was punctual, very empathic with my situation of tree falling on my home. Was very professional, performed her task to determine if my property had a leak efficiently and explained things so as a lay person I could understand.
I was most pleased with service and would recommend highly. Thank u!

Susan Backer

6 years ago

Plumb Works has always performed well in an emergency or annual inspection. I appreciate their honesty and integrity. What a pleasure to open the door and find a woman plumber! Leslie was professional and very helpful in finding our problem and rectifying the situation to avoid the problem from recurring in the future. Thanks, Leslie!

Evans Taylor

6 years ago

We had an issue with our hot water heater, and Jeff came well within the 11am-2pm window we were given. He was in and out in an hour, and we have hot water again! He was very friendly, and we will definitely be using them for our future plumbing needs.

Catz Dukes

7 years ago

The first thing we noticed about Eric from Plumb Works was his enthusiasm. His positive attitude towards handling a difficult plumbing situation was reassuring. He fixed the kitchen sink fixture and discussed dealing with the manufacturer directly and following their guide if further problems continue. When inspecting our household plumbing Eric was honest about our house: we have an old house, treat the older fixtures with care. I like someone who tells us the truth, rather than gloss over any potential problems.Regarding the company, Plumb Works, they have worked on various problems for us for years, are always on time or call, return our calls, and are sincere. This company shows integrity and I recommend them to anyone. If for any reason you have a problem that is not resolved, call them and they will return, perhaps with two plumbers, to asses the situation and handle it responsibly. That has been our direct experience and is why we continue to use them. In particular, I will request Eric Ponder for all return visits because of his competence and genuinely friendly and caring nature!

Stephen Januseski

7 years ago

Plum Works were great from phone call to service. Danny and Robert were helpful in finding leaks and quickly repaired them. Now have service agreement with this fine company!

Tim Hubbard

a month ago

The technician, Kim Johnson, that Plumb Works sent to my property for multiple plumbing issues, was one of the finest plumbers I have even worked with. He was informative, offered choices for work to be done, and honest about what the various situations were at my house. Who could ask for anything more? If you do business with PW be sure to ask for Kim. His personality is great and his work even better.

Neva Agarwala

2 years ago

Andrew was the technician.I schedule an appointment with the Plumb works and the customer service lady told that I need to pay $69 to get the estimate of the work. If I hire them to do my work then $69 will be waived. So, I decided to try them after reading reviews.But it was a very wrong decision, the technician Name Andrew came, first of all without the shoe cover, so I requested to take shoes off and he did that, then without checking anything, he is telling me that I need to sign an agreement, I asked what it is for. He said this is for agreeing to pay $224. I asked is this the repair cost? He said no, this is to get the estimate, I said then what is for $69? He now saying this is the added fee to diagnose. I said what? Then I said well I need to call to your office. I called and they kept telling me that sometimes there will be additional fees to diagnose the actual issue. I asked then why I am paying $69? They now changed their word and saying that just the dispatch fee. I had no clue before they come about this additional fee.I even sent the pics and videos of the issue and the technician didnt even bother to turn on the washer to see the actual problem but just giving this random number. I got really disappointed as I am a student and paying $69+$224 is just to get the estimate to repair seems super ridiculous.Then the office lady called the technician and he was talking very badly about me with her, and was so rude in behavior. Then the lady called me and I said, I dont want to pay $69 for not getting any quote and dont want to pay $69 as this is making no sense to me.So, then she called the technician and advice them to leave my property. The main technician Andrew was super rude and very unprofessional. Just wasted my time.Please give me a second thought before hiring this pro. The other technicians in this company may be good but surely not the one they sent to me.

Tãmi Henry

3 years ago

Prompt, courteous, skilled, and accurate. Absolutely loved my Technician. Hope I never need him again ... but, if I have an issue, I will call Plumb Works first.

Ann Neff

a month ago

Another round of using PlumbWorks happily. Jerome was prompt and pleasant, and installed the HelloTushy bidet efficiently. They are a bit pricey, I suspect, but they are so wonderfully reliable!

Ann Falconer

a year ago

Great service by Kim! He is always very professional and takes time to explain everything about the repairs so I understand what has been done.

Kelly Cook

8 months ago

Plumb Works made scheduling an appointment very easy. Spencer and Andrew who completed two (separate) jobs were both experienced, efficient and very friendly. I would recommend their services to my friends and family.

Jean-François Roberge

2 years ago

Installation was made as requested, they answered all my questions, after sales service good as well. Fast service. 👍

Sarah Chambliss

3 years ago

Leslie with Plumb Works did an excellent job replacing the plumbing for our bathroom sink. She arrived right on schedule, was courteous and worked quickly. The price was fair and she gave us a first time customer discount. Quality work. Would recommend and use again.

Mike Goodman

3 years ago

On a scale of 10, I give them an 11.

Amy Swann

8 years ago

First of all, when I called Plumb Works they were able to get someone out to our house the next day. When Danny arrived he presented his card and introduced himself. He was very courteous and professional. We needed two outside leaking faucets repaired. Danny quickly accessed our situation, described the problem and how to repair, then described their flat rate pricing system. We gave the green light to repair and within an hour or two both faucets were fixed. I would recommend Plumb Works to my neighbors and friends based on my experinece with Danny. Very satisfied customer.

Brad M

2 years ago

Our condominium building is almost 100 years old. Plumbing is shared and poor quality work could cause damage to other units. We have relied on PlumbWorks for professionalism and excellence for many years.

Jonathan Yaeger

7 years ago

Great initial meeting.

Looking forward to the final result.

Janice Foster

11 months ago

Andrew Wexler and the young man that was with him doing an apprenticeship were very helpful and made sure I understood exactly what to expect. Very professional and got the job done the same day which exceeded my expectation. The toilet was delivered and installed seamlessly. Thank you Andrew and the young man that was assisting him! Job well done!

Andrea Hegedus

7 years ago

Both my hot water heater and dishwasher went almost at the same time. Eric Ponder came to the rescue. In no time he was able to get a short water heater that fit into my condo space and install it. He is a delightful, knowledgeable person. He clearly explained my options, what he was doing, and why. I have complete confidence in him and his work. I most highly recommend Plumb Works and Eric. I took several cards from him to give to my friends.

Tripp Phelps

11 months ago

Kass came right away on an after hours call. My bathroom was flooded and he got the leak taken care of right away. He called the restoration team on my behalf and ensured that they could come and repair my floorboard as water was everywhere. Gave me his cell and told me to call anytime. Mass and Plumb Works are my plumbers from now on.

Brian Keiser

6 months ago

They are always on time and the techs are always friendly and knowledgeable.

Logan Pope

2 years ago

Amazing people! Amazing service! Thanks to Kass who took care of both bathrooms in a timely manner

Katharine Hardin

3 years ago

As a Realtor, I am only as good as my contacts and contractors. These guys have always done quality work, and continue to do so. I can rely on them and trust their judgment when it comes to all things plumbing. They are experienced, personable, easy to work and communicate with, and I will definitely be continuing to use them for future work, quotes, and projects. Thank you, PlumbWorks!

Rick Julian

3 years ago

Came out quickly. Clearly explained the problem, and had the skills and experience to fix it.

Jim Stapleton

7 years ago

The Plumb Works Team has taken care of our Midtown home (105 years old this year) for 21 years. Expert, Professional and Customer Centered service each visit. The office Team (LeAnn) and Tech Team (Vann) are the very best!

Beth Scott

5 months ago

My technician was great and had been to my home before.

Steve Lyons

a year ago

Diagnosed the problem & got it fixed

Prachel Carter

7 years ago

I found this company on Angie's List. They were courteous and professional from the start. Our technician, Garrett, was supposed to be there between 8am and 9am and he showed up at 7:59. Excellent! He discovered the issue within 15 minutes, saving us $$$ and a huge headache in the process. I'm very happy with Plumb Works!

Lara Fain

5 years ago

My experience with Plumb Works has been great! I just finished my annual service inspection with Spencer, who was thorough and knowledgeable. He was very approachable and I did not feel pressured to renew the inspection plan at all. Shontae made scheduling super easy and they even called to ask if they could come early! That never happens with service time windows! I will definitely be using Plumb Works if any plumbing needs arise.

Darryl Daniel

a year ago

Requested service for water flowing up and in from shower drain. Plumber reviewed areas gave suggestions on where and how to begin to address the issue. Appreciated advice and will make further use of service if 2nd step doesn't resolve my issue.

Cam Summer

2 years ago

I’ve used Plumb Works a couple times now. Once for a hot water heater replacement and again for a clogged drain. Both times they have been fast, professional, and affordable. I’ll be using them again too. Shout out to Spencer who found the source of the leak in my crawl space. Also, I’m not the type of person to leave reviews, but here I am. I hope that speaks volumes to how I feel about this business.

Scott Bean

3 years ago

Service showed up quickly and technician was professional and knowledgeable. The pricing was expensive. On top of the $69 show up fee there it cost me $130 to have a leak diagnosis which took all of 15 mins. The price to replace the internals of a leaking toilet tank was $288. You could buy all these parts for less than $30 and it should take 30 mins tops to swap the parts.

Todd Dreesman

a week ago

Plumb Works did an exceptional job of installing a new water heater. They were prompt and quickly did the install. I could not be more pleased.

kristie thompson

2 years ago

Had a toilet emergency. They arrived fast, were very helpful, solved the problem and cleaned up after. Thank you !!!!

John Gallagher

3 years ago

Arrived early, was very thorough. I would use them again if the need arises.

Rebecca Rollins

2 years ago

These guys repaired a huge drain line in my basement. They were $300 cheaper and took half the time than the other company estimated. I asked them if they could be gone by 12 and they said they would. When I went down at 11:40 and said that I had forgotten to include driving time and I needed them to be gone in five minutes i’ve never seen anybody move so fast in my life! And they were! Also very nice and polite people. And they did good work.

Alexander Novas

a year ago

This was a more complex project of roughing in a entirely new bathroom that didn't exist before, so choosing a plumber was a tough decision because the work was a few thousand dollars, we needed to make sure we chose correctly. I rarely write reviews that are more than a few words, but this time ill make an exception. The team at plumbworks was professional and attentive. Kim my technician went above and beyond to make suggestions and to set me up to finish my bathroom remodel. Project was completed to satisfaction, on schedule, at the cost agreed upon and by respectful people. I look forward to calling these guys again.One hesitation that I did have was the trip charge for an estimate, but to be frank it was worth. While others sent newbs to look at my project, plumbworks sent a knowledgeable technician, same person that completed my project.

bettybartos

8 years ago

one guy, 4 hours, $1200. no parts, no emergency, daytime hours.
But he did the job.

Jim Andersen

6 months ago

For us it was an emergency of my own creation. We were going to be overseas for 3 months and I took the precaution of shutting down my water heater. Upon coming back, I read the instructions on the heater and misread the part saying open the cover but I took off the wrong cover and was not able to relight the water heater. I guessed that I had really disabled the machine. Mr. Q (I don' remember is very long first name). He tried to rectify my mistake but proved to me that it was not possible. He replaced the electronics and got the water heater operational. I was very impressed with his approach and how he handled the entire issue. Good job, very efficient and very conscience of our needs. Thank you Q.

Paul Mullis

a year ago

The company was very responsive and came out on a Saturday within an hour of me calling them. I have no issues with their work, but their pricing was very high. I had a leaking hot water heater and couldn't really take the time to shop around so I went ahead and used them for the replacement. They charged a little over $1,900 for a standard 50 gallon gas hot water heater which seems a good bit over market rate.

Julie Hollberg

5 years ago

Eric has worked for us for years and fixed everything from toilets to garbage disposal to replacing the water line to our house after a huge leak.Great service!!

Vallier100

10 months ago

Jacob and his assistant did an excellent and professional job. He’s my new plumber!

Stefanie W McFall

3 years ago

This is my second time using plumbworks and another stellar experience! They were able to come out so quickly and fix our sink! Spencer was so professional and super nice! Thanks so much!

Simon Chamberlain

6 years ago

Professional, courteous, knowledgeable, punctual, and clean.

Marc Merlin

6 years ago

Andrew W. did a very good job installing a new disposal in my kitchen. He was friendly, very professional and very well informed. The work took less time than I had anticipated.

Candace Norton

a year ago

Spencer and the staff at Plumb Works are fabulous! Professional, competent, responsive and courteous. The best!

Von Hoven

a year ago

Where do I start here. I have investment property which had a slab leak. I called out a leak detection company in Tucker who stated they found the leak and marked the spot. After they went silent on me about a repair I decided to call Plumb Works based on their reviews. I got very lucky making that call. They were able to squeeze me in within a few days which was important since my tenants water will was over $1KJacob Krysiak was my technician. This guy rocks and helped me out. They dug through the slab were the leak detection company marked, but there were no pipes. He called them to come out and advise, but they couldn't do it. That company said if the leak wasn't there they would refund. (Thanks Jacob for that call)He called a company they work with for leak detection, National Leak Detection which was also good. They were able to squeeze us in since Plumb Works was on site. Jacob and his team hung in there all day and deep into the night. The leak was found in another location. They dug down and fixed the pipe taking pain staking efforts to keep from having to pull out a cabinet and toilet..They also went back the following work day to move the washer and dryer back after the concrete cured from the first hole. He also checked a pressure release valve at my request and he could have said it was bad, but he didn't! That sealed the deal for me for using this company in the future.Honest, stuck to the original quote, transparent communication, and I never felt like there was going to be an upsell. Never even discussed.Thank you Jacob. You need a raise.

lynda steaple

5 years ago

I have used Plumb Works every time Ive had a plumbing issue.
Each time I received prompt, professional and courteous service.
Awesome service!!!

Jordan Spencer

a year ago

6 months ago we had a problem with a calcium buildup in our shower which has to be drained and fixed. Now 6 months later it was clogged again and my wife liked the technician we had before, Andrew Wexler, so we made another appointment and they were able to send out the same technician. A couple days later he arrived as scheduled, helped address our problem which was different from the first time. He had pictures still I guess on our account file to show and compare the difference between this cause and the last one. He checked our pipes in the crawl space to see if anything there could be the problem. Very thorough and job well done. Plumbers are pricey as usual but he gave us advice and product we could obtain to help control our problem going forward. We will definitely be using Andrew again for future plumbing needs!

Thomas Moon

7 years ago

Mr. Jon Did AN OURSTANDING JOB AT MY HOUSE HE IS A GREAT AMERICAN & CATHOLIC!!!!!SAW YOUR AD ON THE BACK OF THE SAINTTHOMAS MORE BULLETIN

Jason Crandall

3 years ago

Professional. On time. Great service.

Maccabee

6 years ago

Plumbworks, honest professional. Thank you!

Harumi Stephens

a year ago

This was a visit to give us an estimate of work.We want to replace kitchen sink, faucet, and garbage disposer. But we have not purchased any item, yet. The technician gave us advice how to pick correct kitchen sink. (Correct size, etc ). We really needed this advice.The technician was on time, courteous, and very professional.Once we purchase those items we need, we will definitely contact PlumWorks to set up an appointment to install them.

dominique bennett

8 months ago

Two very nice people came: Jim and David. Gave me an honest opinion of the problem I have. Would have them back if need be.

David Buchsbaum

3 years ago

We've been using Plumbworks for years and have always received professional, courteous and prompt service. I'm happy to recommend them.

Barbara

a year ago

Mr. Kim Johnson is always professional and thorough. I recommend Plumbworks.

Amy

3 years ago

The Plumber Kass was nice, explained everything, and very thorough, competent. Would recommend him.

Dario Tonelli

7 years ago

Vann and Jeff showed up on time, did a good job installing an outside faucet, checked and fixed a leaking handle shower (it was just missing a washer -- they did not charge me for this), and cleaned up to leave everything just as it was. Communication with Erica at the office was always great.I am very pleased with the experience, especially since I had called 2 other companies before: one gave me only a ballpark estimate (30% higher than what Plumbworks charged) and said they could not provide a more precise estimate without charging a crawlspace access fee. The other gave me an estimate, but when the crew came to do the work, they said it could not be done the way we wanted and suggested to install the faucet in a different location. That's when I decided to call Plumbworks, and I'm glad I did. They gave me an exact estimate, and then did everything as promised. I will certainly call them back next time I need something.

TP Thomas

9 years ago

Jamie Beck is pleasant and professional. He quickly assessed the problem (leaking toilet tank).Then he developed three specific options, with firm costs for each, and explained them all to me.He told me how to save some money, if I wanted to do some of the research and purchase a new toilet myself.He ascertained the availability of the toilet I wanted after I decided to purchase it from his company and set a specific time to come install it the next day.He seemed knowledgeable about all aspects of job and the ordering process.I wish all service providers in my home were as well trained and pleasant.

Bill Wharton

11 months ago

I've used Plumb Works several times now. They also do a great job. Eric arrived and completed the work quickly.

Katie Cooper

3 years ago

I have had 4-5 great experiences with Plumb Works. They schedule quickly and their employees are always polite. I don't even shop around anymore!

Lance Fagan

6 months ago

Andrew and Chase from Plumb Works were very knowledgeable, friendly and professional. They showed up on time, thoroughly investigated issues and transparently quoted work to relocate exterior hose spout and related piping which was previously leaking in the crawl space. Andrew returned to repair our gas connection to our hot water heater, install a pressure relief valve and a condensation pump. With each visit, they worked efficiently to complete the repairs and installation in reasonable time and we were very pleased with the results.

Ben Larkin

7 years ago

I had this company repair a leaking shower faucet. They charge a $69 trip fee regardless of whether you decide to use them or not. I knew that I needed a new cartridge which is $38 at home depot. Their total estimate was $368 which included the $69 trip fee. I thought that was high but decided to just get it over with and they offered a $25 coupon for new customers.. We agreed to the price and he said he had the parts in his truck to do the work. Thirty minutes later, he informed me that he had to saw off the handle and I needed to either purchase a new one or else he would have to charge me additional fees. He said he would do me a favor and order the part from Delta and I could install it myself for free. He said it was easy to do. Anyway a week later (without a shower to use) the part arrived. I am not a plumber and I couldn't figure out how to install it. I called them back and they said it would be an additional fee. Why would I even call a plumber if I could do it myself? I escalated to the manager and he sent another plumber to fix it without any additional fees.If you use this company make sure to get everything in writing up front.

fadjariza

6 years ago

I am happy to call Leslie from Plumb Works to fix and replace my drainage line. She is proffesional and one you can trust. The customer service is friendly and helpful. I would recommend this company for anybody who want get any plumb work done right with reasonable price.

Billie Hilliard

8 years ago

Josh from Plumb Works was absolutely amazing. He was very swift in finding the problem and fixing it. I also appreciated the fact that he was very patient and explained everything to me and my husband. There was also another gentleman, Julio who was just as helpful and delightful.I would recommend Josh and Julio to any of my contacts. They were professional, thorough, and pleasant.Excellent job guys!Billie Hilliard

Whitney Moss

2 years ago

We had an emergency repair with a shower that wouldn't stop running water. Plumbworks had someone out to our home within 2 hours of our call, and the repair was done in less than 30 minutes. Eric was friendly and professional! Would definitely recommend!

Marie Gilbert

4 years ago

Hate plumbing problems, LOVE Jeff @ Plumb Works!
Jeff never, ever sees a plumbing problem he won't try to fix--we've certainly put him to the test several times, always w/ total success & in a timely, professional manner....Thanks, Jeff!!!

Jennifer Smith

5 years ago

This is a great company. My service pro was Jeff Norton who was very courteous and professional. We needed help immediately and chose this company right from the internet.....what a good decision. Want someone honest, ask for Jeff Norton.

Stephen Wilson

7 months ago

This guy came on Christmas Eve and he was excellent and stay till the job was done. We will continue to use plum works in the future.

Tom Clements

6 years ago

Plumbworks is top notch and they do great work. They give you a reasonable window and call first and show up when they say they are going to show up. Katie in the office was very courteous and helpful in arranging times that worked for my busy schedule. Jeff, the technician, walked my wife and me through the problem and the solution. I would strongly recommend Plumbworks for any of your plumbing needs.

Darnell Edwards

3 days ago

Spencer came out and helped me solve my issue in a flash. I apologize for not getting the other professionals name but both guys are asset to their organization. I would highly recommend this company, and even more the two gentlemen that were sent out to solve my issue. If you have to have your house worked on with any plumbing issues ask for Spencer, by name you won’t be disappointed.

olonips

3 years ago

Plumb works took my call promptly on a Friday and arrange for a visit on Monday. They texted us half an hour before the expected arrival to confirm the appointment and they included a picture of the technician coming to do the call. The technician was very personable and did the job fast and well. My only complaint is that over a year ago we had a one-year warranty with them which included a 50 point inspection. However I found out too late it had to be called; we were not reminded by then to call so we never took advantage of the inspection. Other companies do remind you when you are reaching the end of your warranty.

tbgecorbin

2 years ago

Kass repaired the leak. He was very personable and knowledgeable. He suggested what needed to be done and what didn't. He gave me how to's and what if's. He gave me a few references of people he uses for different work. All around good guy. Would definitely ask for him again.

Dolhathai Khankiew

6 months ago

I highly recommend Plumbworks. This is the second time we use Plumbworks and I’m very satisfied with their work. The first time was to replace my old water heater. Today was to repair my leaking faucet. They came on time and were very nice guys both times. They gave us fair pricing and worked in professional manner. Thank you Jacob , thank you Eric.

Şeyma G.

3 years ago

UPDATE: I ended up with another plumbing company for the second round. I increased from 1 star to 3 star because their customer service is really nice and very responsive to reviews in here. I was also happy with their two other services that I didn't mention here.We had a bathtub faucet leaking constantly, so they came and fixed it. Couple of weeks later, it started to leak to the basement. We called them again, what they said is that since the pipes were old, they couldn't handle the pressure anymore after they fixed the faucet. Personally, I would expect them to foresee this issue while fixing the faucets since they are experts. Anyways, they changed the pipes so everything was smooth again.However now, after 2 months, the SAME faucet started to leak again! Even worse than the first time!

Gustavo Castaneda

8 months ago

I was worried that a last minute clog right before the holiday would take days for someone to come out. Jerome was at Mr house within an hour. He was efficient and professional. I couldn’t have had a better experience.

Jessica Pinkstone

6 years ago

Have been a long time customer. From the office to the field this company will do what's right, they'll do it right, and back up their work. They know their profession. They do it with a smile and with customers in mind. Nate Blue comes from a family of plumbers and you can tell that they know their stuff and love their work!

Oliver Honderd

a month ago

Our go to plumbers. Fast, responsive, honest, and they didn’t mind our tight crawl space!

Michael Keller

2 years ago

Our plumber Kim was great. Very helpful and did an excellent job!

Torrey Dye

8 years ago

John and his team did an wonderful job installing our new air conditioner and ductwork. John was very responsive, thorough and really went the extra mile to make sure the system worked and that we were satisfied. John did a really great job explaining what was going on and the options we had.

Chris Lewis

5 months ago

Spencer diagnosed a leak in our hot water heater at 8:30am and had a new one installed by 11:00am on the same day! Spencer is such a sweet guy AND we could not be happier or more grateful for his speedy good work.

Marlene Waldron

4 years ago

This is one of the best and most responsive plumbing companies I have worked with in Atlanta. Leslie and Jerod were a pleasure to have in our home and the office personnel were equally as impressive. I would highly recommend this company for your plumbing needs.

David Croft

2 months ago

Donny was punctual and professional. Did a good job fixing a toilet…

Big Squatch

7 years ago

Very courteous customer service, set up an appointment the very next morning and the technician Andrew was on time and did a thorough inspection of our problem. He communicated with us through the whole process and gave us a couple different options. Very satisfied with our experience and will definitely use them again...

John Donegan

3 months ago

He came, he saw, he solved. Great work!

Mandi Davis

2 years ago

Hooked up ice machine. Very efficient & friendly. Explained what he was doing and then answered some of my dumb questions about how all the pipes under my kitchen sink worked.

Michael Levine

3 years ago

We were happy with Plumbworks. After a poor performance from Task Rabbit for fixing our water heater, the Plumb Works repair man really seemed to know what he was talking about immediately. We ended up needing a new water heater even though it was only 5 years old.They were super responsive, quick to schedule and even we're able to come earlier than their appointment time.My only reason to knock off one star is that they seemed to be on the pricy side after googling for prices. Not necessarily too expensive, but just on the higher side of the range. However, I do feel like they had the quality and professionalism to match, and I would prefer to pay a little more for quality.It's also hard to know things like whether the water heater we had really could have been salvaged or what's a fair price (without doing a lot of research, but we wanted it repaired ASAP). That would be the case for any repair service. But I generally really liked our technician and felt he was being honest.

Joshua Spivey

a month ago

Absolutely exemplary service! Called them yesterday due to a shaking/rattling pipe and another with a slight leak. Everyone I talked to on the phone were kind and understanding in such a what could be wrong type moment. When people can make you laugh during such times you know you called the right place. Set up a tech to come out next day. Kass the tech was amazing. Arrived early. Clearly explained to me the cause of the issue with my pressure regulator. Let me know all pricing and then knocked out the job in an hour! He was super nice and now Plumb Works has a customer for life! UPDATE: July 13th 2023. We had discovered on July the 12th that our upstairs master bedroom's (now and office) toilet had a slow, but long running, leak from the shut off valve. We have some damage to our roof tiles in the garage and some water marks on the garage wall. I called Plumb Works at a bit before 1 PM. They sent out Jerome Bentley by right before 3 that same day! He replaced that valve and I asked for the rest of the upstairs valves to be replaced as well. Absolutely excellent job! He was very kind and funny which goes a long way when your dealing with a stressful situation like this. This is Plumb Works third visit to our house, first the pressure regulator valve and main line shut off valve replacement, then replacing the upstairs kitchen valves when our faucet burst and lastly the rest of the upstairs valves after our toilet valve leak. They are an amazing company. From the professional aspects to just the general kindness to another human going through a tough spot. From the first person you talk to when you call to the tech leaving your home after the job is done, they take great care of their customers!

Cynthia Jones

3 years ago

My service pro Kim Johnson is an excellent technician. He educated me on what the problem was and explained in detail how it got resolved. He was very knowledgeable and delightful to work with.

Ed Fortier

8 months ago

Very thorough and friendly service

Ryan Heiss

7 years ago

Very polite, very quick, and very thorough. The professional we had in mentioned a plan that would have been an $100+ upsell, and he told me that in his honest opinion, that we didn't need it in this case. I really appreciated that honesty.

Trudy Hanna

a year ago

Good service! Was quoted a different price @ scheduling for a diagnostic than when technician was on site.
Reason for 4 stars.

Dave Murray

11 months ago

Eric was courteous, professional and efficient. Had my shower issue resolved in no time. Will absolutely recommend and use Plumb Works again!

Michael Jackson

4 months ago

Kim and chase are grade a! Very courteous and professional.

Allen Morgan

3 years ago

Tech came to check out water main leak very quickly after I called, returned as promised on time and did a terrific job in a short time replacing my water main from street to under house. polite, knowledgeable tech. would highly recommend.

Northside Tree Professionals

2 years ago

Our residential and commercial plumbers for two decades. Jerome and his team are professional, courteous and honest. From a $12k septic field install to a $95 inpection, they are fantastic!!

T Denson

a year ago

PlumbWorks was able to come out within a few days. Jerome was able to assessand address the problem very quickly.

Jason M. Parker

5 years ago

We have had outstanding service from Plumb Works. Today's problem came less than a year after an earlier repair and I am happy to note that they stand by their work. It is a relief to find competent and reliable professionals.

Kathy London

11 months ago

Spencer and his partner were timely, efficient and professional and friendly. Can’t say enough good things! Appointment was very easy to book.

Patrick Collins

5 years ago

Awful Experience with this company. Do not recommend. There should be an option to give 0 stars....

Stephanie Allen

6 days ago

Josh did a great job of replacing my hot water heater.

Richard Kane

8 years ago

Vann was knowledgeable and worked rapidly, without wasted movements. He was perhaps a bit overzealous in trying to upsell from a repair to a replacement. Nonetheless, the repair was accomplished with manufacturer's warranty replacement parts that I ordered. We are most satisfied with the completed job.Vann is very personable and friendly and is an asset to your company.

Phyllis Tanner

a year ago

My Service tech was honest about where the clog was and why it was clogging the pipe. I also saw the camera and where the water was stuck. So far everything’s been fine. They did a good job.

Clayton J

8 months ago

Great job on what I needed done. Price was fair and they cleaned up after the job was completed. 5 stars from the booking to the completion of the job

Connie Martin

7 years ago

I have been a customer of Plumb Works for several years. Always knowlegable, courteous, prompt. Very good at keeping you informed of arrival time.

Matt Purselle

4 years ago

Very informative and thorough. Will definitely call them next time I have a problem

Emily Foster

3 years ago

Leslie identified the problem quickly and was able to fix it. We are very pleased.

Tiffany Pressler

8 years ago

I'm never disappointed with Plumb Works, they're curtious, professional, and reasonable. Highly recommend.

Scott Rosenberg

4 years ago

Andrew W was great! His knowledge and drive to identify, locate, and solve our problem was awesome. He took the time to make sure everything was right and gave us advice and options for prevention in the future. Truly a great experience.

Catherine Shiel

2 years ago

Great efficient service! Thank U

Bobby Samsel

6 years ago

Excellent overall experience. Showed up quickly and my plumber Jeff N was extremely kind and took the time to answer all my questions and explain everything to me. I really felt like his only concern was taking great care of his customer, which he did. Highly recommended, Jeff will be the first guy I call for future plumbing needs.

Elena Grant

2 years ago

Came quickly for same day unclogging of drain. Tech was awesome!

Bryan Warnock

4 years ago

Great Service. Replaced Same Day. Spencer was able to get me a replacement for my 50 GAL Gas water heater in my crawl space. The Bradford White RG250L6N 48 Gallon Gas Water Heater was able to fit without modifications to the vent. At 48 1/16 to top of tank, it is several inches short than many other brands 40 and 30 gallon tanks, so I didn't have to get a smaller tank.

Jurate Juska

5 years ago

Leslie Dunsmore, a representative from Plumb Works came out to let me know that I had a leaking pipe to the street. She was professional and answered all my questions and really wanted to explain as long as I needed more clarification. This is a plumber that you want to have in your contacts! Most importantly, she should be called “a plumber with a heart”! She gets 5 gold stars as a great employee for Plumb Works Inc. Sonny, who is on her team was outstanding with service and helpfulness.Plumb Works, you have a great team! Thank you for your service.

Weston Wiatt

2 years ago

Kim from plumbworks did work on my home to relocate washer water hookups and drain. He was quick with his work and offered other ways to solve the problem at hand. The job was tricky but they got it done for a reasonable price. Highly recommend.

welcoconsult

3 years ago

EXCELLENT customer service and by far one of the best experiences I've had with a contractor especially finding a Quality plumber. Will definitely continue to use this company going forward. I contacted and had several plumbers come out to replace my water heater and install and expansion tank whom all were lackluster except for these guys. GREAT JOB!!

Nancy Lewis

3 years ago

Kim called ahead to let me know he was on his way. I had several leaks in natural gas lines. He was very thorough and patient in testing and fixing at each joint. He was knowledgeable and professional. I will definitely recommend him and Plumbworks.

Greg Scott

4 years ago

I've been using Plumbworks for years - always great service. They are a little pricier than other plumbers but they get the job done right the first time and don't try to scam you into doing unneeded repairs. Today we had Leslie come to replace the flange and wax ring on our upstairs toilet. She was professional, neat and got the job done perfectly in no time. I will be requesting her from now on because I was so impressed with her skill (although all of the plumbers at Plumbworks are great.) Our house is old and they understand old houses.

Review Er

11 years ago

We had a leaking shower (head) and a faucet in the bathroom for several months, so based on our search in the 2011 Consumer Reports, we scheduled an appointment with Plumb Works last week. The scheduling part was easy, and the lady on the phone even gave us a discount coupon of $25 for being first-time customers. The only uncomfortable thing about the appointment was the $69 plumber dispatch fees, which would be waived if we decided to get the work done from them.The plumber, let's call him Mr. J, showed up on time (an hour earlier, in fact), had a look at the two leaks and prepared an invoice for fixing those. $272 for the shower, and $158 for the faucet. He offered the service plan for a year that would cost us only $30 extra for this job and would make us a priority customer for future jobs. We declined that, and even though the invoice price sounded a lot more than what we had expected, decided to get the shower fixed. Now let me mention here that the shower leak frequency was about 1 drop per second (and I'm not exaggerating). Mr. J looked at the shower faucet (knob) over and again, and had absolutely no clue how to open it. He tried to use force to pull the knob out, which obviously did not work. My wife and I were looking over his shoulder and pointed to him that there is a disc at the top of the knob's handle which gets unscrewed, but that is all we know. He unscrewed it, but could not figure out what to do next. He then concluded that he would need to take the whole panel off the shower wall to fix it. Coincidentally or on purpose, one of the panel screw's head was completely stripped which obviously made it hard to take the panel out. Mr. J prepared a new invoice containing an additional cost of $140 to drill the stripped screw. We decided we could not spend $400+ to get a dripping shower fixed, paid Mr. J the dispatch fees of $69 and figured we would just live with the leak. In the meantime, the 1 drop per second drip had now become a streaming tap because of whatever Mr. J did. Instead of admitting that the leak had got way worse than what it was and working out a deal with me, Mr. J kept repeating (at least 5 times), It's the same as it was, I need to take out the panel to fix it. Finally when his nerves calmed down, he agreed that it might have got worse and there's nothing he can do to bring it back to the way it was. At that point, I obviously wanted to speak with Mr. J's manager. Mr. J had a hard time explaining the situation to his manager. I was handed over the phone and heard a cheerful voice of Mr. L. I think I did a good job of politely explaining to him what the problem was and all I wanted from Mr. J was to bring the leak back to the way it was. Mr. L's cheerful voice was out of the window by then and he coldly said, This could just be a coincidence and it would only get worse. I need to go the whole nine yards and get the work done by Mr. J and there was no way to bring it back to the way it was. When I kept insisting, he said Mr. J could put a stopper in the shower head that would prevent it from leaking, which I was really glad to hear. BUT that would cost me extra because Mr. J was doing work on my house. I told him that he is having to do this work as a consequence of what he did himself, but he was not willing to listen. I just gave up, hung up the phone and asked Mr. J to leave.All this happened at around 11:00 am and pretty much ruined my day. I was not mad, but I was depressed that there are people out there who run a business without any integrity, honesty, moral values and courtesy. And such people are still in business. On my way back to work, I called up the lady who had scheduled my appointment and asked her if there was any way to file an official complain with someone in Plumb Works. She told me that she would have the owner of the company call me back, but that never happened.And Mr. J, if you ever happen to read this, there is no need to take out the whole panel. The front of the faucet DOES open up.

jack phelps

a year ago

Andrew and Chase are fantastic!

Richard Patterson

6 years ago

Darryl J. was personable and professional . He clearly explained my plumbing issues and my options for fixing them. And he made recommendations. I was completely satisfied with the service provided by Plumb Works and by Darryl J. And, after some initial hesitation, my dog liked him. What's not to be satisfied with? Five big stars.

Nancy Torres

6 days ago

The young man (Jacob) was wonderful. He was very courteous, professional and did his job great.

Katie Jackson

7 years ago

Nate B. from Plumb Works was great - he arrived right on time for our 8am appointment and immediately assessed the issue. We had a water spot on the ceiling below our master bathroom caused by a broken flange on the toliet. He fixed the flange and put a new wax seal on it to stop the leak. Took about two hours from start to finish. Very professional and cleaned up everything before he left.

Vickie Grace

3 weeks ago

Andrew was prompt, efficient and pleasant. He arrived on time, quickly diagnosed the problems, offered solutions with pricing, completed the repairs and charged less than the initial estimate.

Charles Crosby

3 months ago

Kim /Plumbworks did an excellent job today providing feedback and suggestions and coordinating with the tile contractor as we prepare to remodel our bathroom. Kim will be back next week to do the rough in

Jan Cash

6 years ago

Plumb Works is our go to plumbing company. They are excellent at doing their job. I can't say enough good stuff about the plumber Leslie from Plumb Works. She did an excellent job. We have our hot water back. It didn't take long. Leslie exhibited a lot of knowledge and skill when it comes to plumbing and has a nice personality. She was a pleasure to have as our plumber. We will use Plumb Works next time.

J Tree

4 years ago

Andrew was super nice and very informative. he didn't try to sell us things we didn't need, so I will definitely be using them again in the future.

Matt Cheij

7 years ago

I had a leak coming from my shower that was dripping into my neighbors condo below. I originally called American Homeshield to take care of the problem but the plumbers cancelled on me. I called Plumbworks on the same day and they had a technician out in less than 6 hrs to take a look.Darryl and Plumb Works, INC did a great job at finding the source of the leak and they did that in less than 20 min. Darryl was professional and explained why the leak was occurring. He had all the tools in his truck and fixed my problem in less than an hour.If you have a leak, I highly recommend using Plumb Works, INC.

Rich Rowlinson

5 months ago

Professional and courteous. We would like to have him back for our next repair!

Kurt & Liz Briesacher

6 years ago

I've used Plumbworks in the past for water heater replacement and due to my great experience with them (Josh was the technician) then (2014), I chose them again when I was hearing water running through my pipes when no faucets, toilets, etc were in use. After easily setting up an appointment at MY earliest convenience, Andrew came (on time) and quickly diagnosed the problem. He installed a new pressure reducing valve in a very timely fashion (faster than his estimate), was extremely courteous, cleaning up after himself. I now mark Plumbworks as my my go-to plumbing service in my list of trustworthy/fairly-priced/quality-work contractors.

Fred Meade

4 months ago

Excellent service.

Phyllis Weber

2 years ago

I have used plumbworks for years and their service is impeccable. The difficulty to find leaks between 2 bathrooms and leaking into ceiling in our dining room downstairs would take a miracle and it was. Their work is meticulous and I will continue to use them. My angel was Robert and I am very thankful for his service and the cleanup. Thank you plumbworks!

Terry Waterman

a year ago

Plumb works was responsive and professional! Jacob, the technician was awesome! He explained everything so well and was extremely thorough!

Patrick Bradshaw

6 years ago

Darryl thoroughly explained all of the proposed work beforehand and was quick and efficient once given the notice to proceed. Quotes UPC by memory. Would recommend and I'll use again for plumbing issues at my next home.

Krista Huber Hissey

2 years ago

I contacted Plumbworks for an estimate to hydrojet flush our outdoor drainage system and our plumber/estimator, Kevin D was outstanding. He was extremely professional, explained exactly what would be done & how, what they wouldn't do (that could cause underground pipe damage) and they had a competitive price for the service. Kevin was able to dispatch the machine needed within an hour of his arrival and we got the system flushed the same day. We have been very pleased with our Plumbworks experience and will be keeping them in our contractor list for future work. Thank you to Plumbworks, Kevin & Kevin's supervisor for a pleasant experience.

Lisa Richardson

a month ago

Jerome was on time and very professional. Explained the problem in detail and came up with plan. We have used them before and will continue to do so.

Kara Southall

5 years ago

Do not use this company. I was required to do a lot of extra work that was unnecessary. A leak turned into almost $1000 total to be fixed with me purchasing the fixture, I replaced the studs, and added extra, and I initially cut out the drywall for them to work in the area of the leak! They just needed to replace a fixture! I asked the technician to give me a minute to process the cost. He followed me and kept talking about how it wasn’t HIS PRICING! I’m angry and ask for him to wait on my porch for his Boss who was on his way, supposedly! (JOSH) He left and went and parked on the next street. Would not come back to the job! He couldn’t do it! He tried to blow up the price! I had already bought a “Plumb Works Plan” to help my cost go down! Yeah! It didn’t! Not significantly enough for it to make a difference! I realize plumbing is expensive! But I did most of the work and then they couldn’t finish the job! Bad customer service EXCEPT FOR SHANNON! But she’s the office manager. Not in the field. The plumbers are NOT all LICENSED! They are NOT CERTIFIED, and Chris Jones was in Training!!!! Maybe that’s why he walked off the job, claiming I couldn’t be worked with? DO NOT USE THIS COMPANY!

FX Chiropractic and Performance

6 years ago

I had used another plumber at first who only told me I had a problem (duh). Plumb Works quickly diagnosed the problem AND fixed it at a reasonable price. Will use again.

Franko C

a month ago

Kim’s attention to detail was over the top! He is a credit to his craft ! He Respected our home as if it were his own. We will have Kim back for our kitchen remodel!

W. Junior

2 months ago

Great service - knowledgeable, progressional, friendly, and efficient. Highly recommended.

Bryan Thrasher

6 years ago

The plumber was knowledgeable and experienced in general but did not know the details of our brand of water heater, Whirlpool. He recommended a new water heater which I don't think was necessary. I ended up replacing the gas control valve myself. I'll have to give it some time to know if that fixed it.The work the plumber did (replacing a feed line) was of very good quality and I trust PlumbWorks. In the future I will make sure the company and the plumber are familiar with the brand of the appliance which needs work.

Susan Durham

2 weeks ago

Tonya was very rude on my call to request service. We have a 10K + job and her response was incredibly negative to the point we got service elsewhere. Not very accommodating at all. I absolutely do not recommend this business.

Ed R. McMillan

7 years ago

Got a call from a plumber in about five minutes on a Saturday evening. These guys are amazing. Thanks Plumb Works!

David Rensberger

6 years ago

Leslie was prompt, and very knowledgeable. In assessing what needed to be done, she discussed various options regarding a major project, and paid attention to our specific needs. She also informed me of details I would not have thought of. She was pleasant to work with, and answered all my questions. When it came time to do the work, she headed up the crew, and they worked diligently and carefully, did everything neatly, cleaned up afterward, and left everything in great shape. We were very satisfied.

Rob Quick

3 years ago

Excellent service, knowledgeable plumber

Diana Steele

2 years ago

Good service. Fixed problem. Kind of expensive, but could be standard pricing.

Lisa Katz

5 years ago

Cannot recommend Leslie enough! She is a true professional and excellent at her job. She helped our family with a toilet situation and we will definitely ask for her again!

CharleAnne Sher

5 years ago

An emergency call because pipe from kitchen sink was corroded and water was leaking onto the floor! Spencer arrived the next morning and repaired the problem quickly, although it was expensive!

Jonathan Brenner

2 years ago

I didn’t do any price shopping, so I don’t know how to rate the value, but I had a great experience. The technician showed up on time, was professional, and fixed my leaky bathtub facet. I would use them again without hesitation.

Jen Thompson

3 years ago

I own a duplex in midtown and had an issue with a drain.I called Plumb Works as I learned many years ago call a professional. I learned the hard way I did it myself. Bad idea.Kass arrived on time diagnosed the problem and thankfully replaced a pipe that had a small crack I had caused.Kass is professional courteous and an all around great guy.I only use Plumb Works and going forward I will only request Kass.

Frieda Lesser

2 years ago

Excellent service! Spencer was great. Very knowledgeable and professional.

Dawn Zachariah

5 years ago

Have been working with Plumbworks for years and they continue to hire the best in the business.
Nate was excellent and worked with us from beginning to end. I feel confident when working with Plumbworks and highly recommend the for your next plumbing job.

Christy

6 years ago

Erica was very helpful and friendly on the phone. The technician, Danny, did a great job finding our shower pressure problem. He was very nice too!

Leon Clymore

10 months ago

The two men did a fine job removing old commode and installing the new. I am satisfied. Leon C.

woosnews

3 months ago

Great service - reasonable and timely - everything cleaned up well afterwards - fair and clear in their explanation of the problems and what it takes to fix it. Fixed everything well and efficiently. Will definitely call them again if I ever have another plumbing problem

Linda Hazelton

3 years ago

kass was such a pleasant young man to work with. He was extremely knowledgeable, and explained everything. I will definiely use Plumb Works again

glevine

2 years ago

Great customer service and repair technician!

Nathan Aarons

a year ago

The tech was very friendly and knowledgeable. They found and fixed the problem quickly. However, the tech was an hour late and didn’t communicate that.

Dave Dengos

3 years ago

Nate was extremely professional and personable. Diagnosed the problems quickly and explained what he’d need to do in simple terms. Went about his work and got my problems resolved. Highly recommend Plumb Works and Nate!

Joe Rossi

6 years ago

Darryl was extremely professional and an expert at his craft. He explained everything to me in detail while treating me with respect to my knowledge on the subject. His helper, Chris I believe his name was, was also very friendly and helpful. The work itself was exactly what I requested and exceeded my expectations in both time and quality.I will recommend Plumbworks and Darryl to anyone in the future for any plumbing needs.

Paula Menefee

3 years ago

Very nice and very helpful to understand. Responded right away with perfect help.

patu345

2 years ago

We had a laundry list of plumbing repairs including installation of two new bathroom sinks and shower head replacement. I do not write reviews very often because quite frankly service nowadays is not always that great …Well the folks at Plumbworks forced this old guy’s hand by providing excellent service and leaving no doubt of their professionalism. The experience from the call to dispatch to the on time service Jerome (service technician) provided was fantastic. Our plumbing request required some flexibility and good knowledge of plumbing to get the job done in a timely fashion and Jerome was able to call in Dave to help get the job done in time. They also showed great patience when the sinks did not fit properly and we had to run to the distributor to get the right size. I am thankful for their professional and will ask for them by name next time we have a plumbing need. Job well done.

Yasha Sack

2 years ago

Kim was a pro asked the right questions fixed the problems I had, he found a small ongoing leak that would have cost thousands to fix non of the other guys that came out in the past months directed it . He went above and beyond to help me understand the solutions he came up with, saved me money and was very fair.I am never going to be using the other big companies they send out guys that don’t know the job.

Sis O'Hearn

3 years ago

Have used Plumbworks for years. Jerome went an extra mile to get our kitchen sink line totally cleaned out today.

Ralph E

a year ago

Spenser was very professional, knowledgeable and nice. I’d want him again next time I have an issue.

Scoutz McGyver

2 years ago

Could not more highly recommend a group! Incredibly knowledgeable, fair price, excellent work!

lincoln bilancia

4 months ago

The plumber/service tech was professional, thorough and took the time to carefully explain in detail the issue I am dealing with.

thartj

7 years ago

Darryl Johnson should be cloned and distributed throughout the service industry --- he is the consummate professional! Thanks, Darryl.

bill orth

4 years ago

work done with competence and good clean-up

Russell Carter

7 months ago

Fast and efficient service
Thorough and professional
Friendly as well

Cathy Jean

3 years ago

Fast service, super nice and he even killed a huge spider for me😀 I will definitely call them the next time I need a plumber.

Peggy Kalvelage

a week ago

Josh came to the rescue from Plumb works today. He did a fantastic job in repairing our extremely complex sewage problem. He was kind extremely knowledgeable and explained everything to us. You have a wonderful employee and Josh Peggy kalvelage McClatchey.

pattigouvas

a year ago

Very professional, took before and after photos of the work. Quote was
accurate. Responsive to customer concerns. Able to diagnose issues quickly and resolve in a timely fashion. Very pleased.

Johnna Hodges

5 years ago

Jeff was great to work with. He took the time to explain to me what was occurring. He was very polite and profession. He was conscientious. This was my second time using Plumb Works. My first experience was equally good. I will certainly use them again.

Russell Frankofsky

a year ago

Great job. Came at time expected. Andrew and his assistant were thoroughly courteous & professional. They confirmed the issues to be addressed, proceeded to complete the installation, and cleaned the area.

Kelly Sharon

2 years ago

Fortunately this turned out not to be a big job. I appreciate the excellent communication from the time you set up the appointment to the time the person arrives. I finally feel like I have found a company I can trust to get the job done without unnecessary add on to increase the cost. I HiGHLY recommend them!

Pilar Lievano

8 years ago

I highly recommend Plumb Works and especially, Jamey Beck. He was very timely, professional and knowledgable! If the need ever arises again in the future, I will be calling them again.

Sandeep Heda

7 years ago

I only have good things to say about Plumb Works. They came out and did quite a bit of hard work on a tough shower problem that unfortunately could not be fixed without a significant amount of structural work to our house. They actually did not charge us for the effort despite spending significant time/labor/material on the problem, which I found very surprising and refreshing. They did right by us and would call them again in a second.

Tim Weinberg

a year ago

The number you call does not go through

Caroline M

a year ago

They were very professional and prompt. Texted and called to let me know they were on the way and showed up within 10 min of the appointment time, which was much appreciated.

Bill Braswell

7 months ago

Spencer was excellent. Immediately diagnosed issue and had new pump in truck to fix problem. Super professional and very knowledgeable. Would highly recommend. Gave great tips on how keep pump in great shape moving forward.

Jami Holland

4 years ago

I called this morning and they were able to squeeze me in this afternoon. The technician was friendly and made the repairs quickly. I would highly recommend.

Jean Russ

4 months ago

Spencer took care of our problem promptly and completely.

Ashley Powell

6 years ago

Leslie was wonderful! Exceptional customer service. Highly recommend her services to anyone

Morris Potter

5 months ago

Excellent plumbing and a great job on the drywall patch.

Leah Melton

a year ago

Plumbworks was there when I needed them to clean up a busted water heater and install a new one. Quick, professional service. I really appreciate them.

Betsey Tate

5 years ago

Plumber Leslie Dunsmore is the best! She replaced my toilet and bathroom faucet, and gave excellent advice on replacement fixtures.

Elita Lerner

5 years ago

Leslie was the licensed plumbing professional that arrived on time to my home. I had several plumbing issues to be addressed. She took time to listen, gave me a quote, explained a couple of different I needed to make and started to work very quickly. She was awesome and I will definitely use Plumb Works in the future!

Corey Alison

2 years ago

They were extremely friendly, on time and very helpful.

Aaron Miller

3 years ago

Nate was very helpful. He identified my plumbing issues and explained my options. He was very thorough and professional.

Nick Izquierdo

5 years ago

Excellent & timely work by Leslie and Sonny. Both very professional, explained the work to be performed, were clear on pricing, worked quickly to complete, and left a very clean workplace. A pleasure working with them, dispatch was also very helpful and professional. Will continue to use at our home.

Danny Fullwood

2 years ago

Did a very good and professional job no problems since

W Pompey

6 years ago

I love Plumb Works and they will continue to be my go-to plumbers!

John Busby

3 years ago

Jerome and assistant were very professionalCame at appointment time, went to work , discovered the rusted out cast iron trap with three holes, P trap had been buried in ground for 80 years. Cleaned up and checked outFor positive drain . All works fine now.Thank you .

leonard L

2 years ago

Repairman was knowledgeable, informative and communicated status of his work often.

John Winfield

6 years ago

Over-priced ...always pushy to get unnecessary work & inconsistent quality with plumbers.

Philip Nutsugah

2 years ago

Fantastic customer service from the moment I called with an emergency need. Kass, our technician, was superb. He accurately diagnosed the location of the clog, fixed it and left the place clean when was done. 5 stars!

Hilary Cohen

5 years ago

plumbworks is on time every time.the plumbers are respectful and educate me along the way when I need it.If there is a potential problem I am informed without being frightened of what it could be or cost. I appreciate their approach to customer care.

Peggy Edwards

a month ago

We didn’t have hot water at noon. Had a new water heater and took a hot shower at 4pm! Service was awesome. Kim was fantastic. Never disappointed with plumbworks!

SA Mosley

9 years ago

Plumb Works saved the day! I arrived home from an out-of-town trip to find a leaking faucet. A neighbor suggested I contact Plumb Works. Fortunately, I was able to get an appointment that same day. They gave me a 2-hour window for the service pro's arrival. Imagine my surprise when I received the call indicating that they could get to my home even sooner than predicted! Nate arrived and fixed the problem immediately. He was very professional and friendly, explaining what he was doing along the way. I will definitely recommend Plumb Works to my family and friends. Ask for Nate!

Paul Cannon

10 years ago

The people at plumb works communicated well and where very responsive. While I did have some concerns the company was accommodating and attentive to my issues. The work done on the house was professional and quick.

Andrew Chi

3 years ago

Everyone was super friendly from booking the appointment to the service. Was easy to schedule an appointment. Received a call from the tech when he was on the way. He assessed the issue, explained in a clear and concise manner the potential issues, and gave me a quote. Didn't try to get me to spend more on things I didn't need. Repair was done and everything was fixed. Showed me the issue was resolved, explained what work he performed, and left the area spotless. High recommend you use their services. Will be using them for any future plumbing work.

veronana70

3 years ago

Leslie was so polite, patient, and professional. Very pleased.

Camille Gaffron

2 months ago

Estimate for water line installation for ice maker. Prompt, polite, personable, efficient. Thank you

Carol Brock Magill

a year ago

Service call was able to occur sooner than I had hoped!
Tech was pleasant, knowledgeable, and had excellent communication throughout the process. I couldn’t be more pleased!

Lewis Feldman

a year ago

Spencer did a wonderful job.

Mike Wallace

7 months ago

Thank you for unclogging the toilets.

Will Draper

a year ago

Andrew was fantastic. He was kind, professional, took on the challenge and quickly diagnosed the issue on our 103 year old powder room sink (after 2 other plumber technicians from different businesses declined)- and charged much less than the estimate provided…because it was the right thing to do. I won’t call or recommend any other plumber in Atlanta other than Andrew and Plumbworks moving forward.

Colleen Stugard

5 years ago

We just had the worst experience with Plumb Works. They installed a new sump pump 6 weeks ago. Last night in the storms from hurricane Irma the battery back up went down. They promised to mitigate and restore our finished basement. After work had begun, they pulled out and decided not to help us. They said that a battery only would last 2 hours at most. Incredibly unprofessional! We are at a loss for words at how deceitful Jerome and this company treats their customers!

Iris Raiford

6 months ago

Installed a bathroom fixture. I’ve used Plumb Works before. I like the company. Q was great.

Laurie Murphy

11 months ago

Have used Plumbworks for years & am very satisfied!! All the technicians are very knowledgeable & personable!!

H. ELizabeth King

2 years ago

Great work by personable and capable professional!

J Moore

3 years ago

We were very happy with Plumb Work's top quality workmanship. Everyone involved was very professional and courteous, from the first time we called, to the pre-arrival message we received by phone, to the job done in our home. Kass was an excellent plumber and explained all of our options clearly and without giving us a hard sell, even alerting us about ways we could save. He wore a mask and gloves due to the Covid crisis and donned protective coverings for his shoes. My mom appreciated how efficient and improved her hot water delivery is in her kitchen now. Highly recommended!

Ann Masters

3 years ago

I think that the pricing is fairly standard, just based on my experience, but there's no effort to try and upsell you on services or supplies you don't need, which isn't always standard. The tech who helped me was phenomenal. I am keeping Plumb Works Inc.'s number among the companies I would call when dealing with a plumbing issue.

Jack Daulton

2 years ago

Jerome was on time, thorough and professional. He did a great job.

Andrew McElveen

5 years ago

Darryl was the man! I recently bought a house that had unknown plumbing problems that the original home inspector did not catch. Darryl came out and did a full inspection to let me know what was wrong, gave me up front pricing and stayed the entire day until everything was completely fixed and up to code. I won't be using anyone else but Plumb Works and Darryl. Thanks again!

Ted George

3 years ago

HIGHWAY ROBBERY. I needed a little toilet supply line replaced ($5 part plus 10 minutes labor), and a kitchen faucet replaced (I already had the new one).They came and quoted $530 --- for labor only! They claimed it would take 1.5 hours, which is $350 per hour. I said No and paid the $69 visit charge.I called another plumber, they quoted $275, came and did it, the whole job was 30-40 minutes. I called Plumbworks office to complain, and they were completely unapologetic, saying others charge more.

darrell stokes

6 years ago

Spencer was very good. Called me ahead of arrival, even let me know he was going to be there early! He did an excellent repair and informed me of what he was doing. However, I am unlikely to use Plumb Works again. The work Spencer did was completed in 15 minutes. He replaced the rubber gasket connecting the reservoir to the commode and replaced the two bolts that connect the two units together. The price was far to expensive, $286. I was prepared to pay between $150 and $175!! Materials cost only about $7, so most of the charge was labor. It simply cost far too much for the magnitude of the chore, and for that reason I would not use Plumb Works again.

Tiffany Mercer

a month ago

The office sent Alex over within 20 minutes. He was nice, professional, and knowledgeable. You got a good one!!

Laura Sanchez

3 years ago

Once again Nate was knowledgeable, efficient and friendly. He replaced my garbage disposal today but has done a great job recently installing a new toilet and hot water heater for us. Highly recommended!

Cynthia Jeness

9 years ago

Plumb Works replaced two toilet flappers and also replaced a section of copper hot water line which had developed a pin hole leak. The technician Jamey Beck was professional, explained the work in advance and gave me a price quote. He did a nice job completing the work and leaving the area clean and neat. I have used Plumb Works for several years and have always been satisfied with the work that they do and the quality of their plumbers.

Charlotte Rollins

3 years ago

Mr. Johnson did a great job of explaining what I needed and why. Everyone has been very friendly and professional.

Brian Yee

7 years ago

Vann is a true professional! He is always on time (if not a few minutes early, which I really appreciated), courteous, respectful, careful, and paid attention to the details. He took the time to sit with us and explain all of the service options and costs before he even got started. He gave his honest recommendations without being pushy or arrogant. He even respected our house and wore his shoe covers whenever he entered our house! We are so happy with his work and look forward to continuing with our water heater servicing in the upcoming years. Also Erica and the other staff at Plumb Works were great too when I had some questions and were very professional as well! Thank you!

Marina Fleming

a month ago

The technician, Kim, was prompt, knowledgeable, and a good educator.
He solved our problem where two other companies could not. He was very friendly and polite.

Bernice Battle

3 years ago

Andrew Wexler was extremely knowledgeable and efficient about what repairs were needed to fix my backed up lines. Prior to his visit, Roto-Rooter came out twice. Andrew fixed the main issue and a leaky faucet on his first visit. And his pricing was more reasonable.Thank you Andrew and Plumb Works.

Matt Weis

7 years ago

Garrett was very knowledgable, helpful and professional. He worked with us to identify potential plumbing problems we were having and made recommendations on how to resolve. I have used Plumb Works for years and only have had very positive experiences.

Pokey Gustafson

4 months ago

Eric was the perfect pro! He arrived on time, solved the plumbing mystery, and gave me a course of action for my condo association. He was knowledgeable, patient, and an excellent representative of Plumbworks! Great job!

Meredith Bruce

6 years ago

This is my 3rd time using Plumb Works having earned my trust as my plumbing company. I was able to get an appointment the next day with an arrival on time. I was very pleased how Spencer, the service professional, explained the options and answered my questions. I feel I get quality work with Plumb Works.

Mary White

11 months ago

Thanks, PlumbWorks. You once again fixed all the issues I had in my 55 year old house! Especially clearing a drain which collected water from a bar sink and the condensation and runoff from the dehydration system and was probably never touched/cleaned in 25+ years.And thank you Jacob for your expertise, attention to detail, friendliness, and professionalism.Mary W

John Nelson

7 years ago

Vann is superb at his profession. I have had Vann work on my projects for 20 + years, and he always does a fantastic job.
Vann is the man!
Thanks, John Nelson

Ifor Williams

9 years ago

I had a water leak around my water meter as well as a couple of broken toilets that needed work. Jamey quickly diagnosed all the problems and gave me a full quote that covered different options in case access to the leaking joint around the water meter turned out to require some digging around the water meter box. He was able to slip a washer into the leaking joint near the water meter without any digging. I have used Plumb Works in the past with excellent results. I had another excellent outcome today.

Ying Zhou

6 years ago

Very professional service and Andrew is super nice! recommend for people who lives around Buckhead and midtown area

Catherine Gray

a year ago

The plumber that came to fix the problem seemed very knowledgeable and hopefully the problem was fixed. I will know for sure after the HVAC company comes back this afternoon and hopefully will be able to fix my air conditioner.

Navila Akther

a year ago

Although the pricing was a bit high in my opinion, they provide the best warranty out of the 20 places I called. Our water heater broke during a very hectic time and thank goodness we were connected with Kevin Denbow. He was very honest and humble and knew exactly what he was talking about. Due to his sincerity in his work, we decided to go with Plumb Works. Great job having a guy like him on the team! There should be more Kevins in the world.

Demetrrius Compton

3 years ago

I called Plumb Works and they showed up to my listing within 20 minutes and supplied a quote within minutes! The plumber was very knowledgeable, professional and friendly!

Lauren Douglas

10 months ago

Our toilet started leaking and Spencer was at our house within an hour of calling. He took 30 min to fix it, walking me through every step as he did so and having me test everything once he was done. Really nice, really professional! $ wasn’t terrible either; although there was a fee for it being an after hours emergency.

Bob Fornal

8 years ago

Josh is a great guy. He has done work at our house many times over the past several years. Josh is always responsive, knowledgeable, clean and punctual. He is considerate of us and our home. Most recently we needed to replace an expensive plumbing part that we was part of an original shower installation many years ago. We did not expect that the cost of the part would be covered under a manufacturer warranty. Josh went to work on it and his polite persistence paid off. The manufacturer agreed to replace the part without cost to us. He did not have to do that but he did because he is conscientious and he cares about us, his customer. We consider Josh a friend and do not want anyone else working on our plumbing needs. All the folks at Plumb Works are friendly and good folks to work with. We appreciate Josh and all the folks at this fine organization.Bob Fornal

Mitch

6 months ago

I used plumb works several times in the last. most recently I had a very poor pricing experience. I needed help getting a vanity installed. They had to rrplumb the line and had to tear out some drywall. I had them come back after the painters fixed same (as planned) to hook up the vanity. They did so but the pricing was way too high - 1500$ for the new line and $1047 for installing a vanity. Then they wanted another $270 to just connect the kitchen sink to the line. Quality was fine but way too pricey. I feel like once they got out there the second time they max out the charge knowing you’re just wanting to get it done.

Earl Burns

3 years ago

The technician showed up on time very knowledgeable and was able to answer all my questions before starting work. Got the project done and it appears everything is in order. Once the work has a chance to cure we will know for certain. Very happy with Plumb Works professionalism.

Joe Koufman

5 years ago

Great professional service! How many times do you get a reasonable quote and the work takes half the time and is half the price? Happened to me today! Can't recommend Plumb Works enough!

nanci dubin

2 years ago

The technician was polite and thorough.Discovered the problem, cut out old pipe and soldered new and I am as good as new again!Thanking you one more time.

Harriet Gentry

2 weeks ago

Friendly, fast & good job!

Kim Kregloski

7 years ago

I had Eric inspect my hot water heater, toilet and washer connections. I was delighted by the service, the respect around my home, and his patience and kindness in explaining each step along the way.I will use Plumb Works again. They have very reasonable windows of time for service --- and arrive on time too.

huynh tran

3 years ago

I had a great experience! Leslie was my plumber. She did a great job installing my faucet and answering any questions I had and checked for leaks for me since I had an issue with my water meter. She was professional and the installation of the faucet is beautiful!

Dale Nacke

5 years ago

Very accommodating with scheduling and very communicative on when the plumber would arrive. However, $350.00 for a bathroom pedestal sink install - just the drain - is obscene.

Janna Mansker

2 years ago

Excellent service and a knowledgeable technician. Were able to come out the same day I called and got our water heater up and running. Would definitely use them again.

Jennifer Timmis

3 years ago

My technician, Jerome, was extremely knowledgeable and kind. He thoroughly explained pricing up front and the process he would follow in order to fix both my toilet and jet tub. He was quick and detail oriented. This is the third time in a row I have had a wonderful experience with Plumb Works. I highly recommend their services for toilet, tub, and hot water heaters.

Joshua Guttman

3 years ago

I had a plumbing emergency that happened at 8 pm. Having never had plumbing issues before, we called 3 companies who advertised 24/7 services. one promised a callback within the hour from a technician, one never called back and one told us they couldn't come out. I called Plumb Works and the experience was wonderful. It may seem like a little thing but to be told (after hours) a technician would call within 20 minutes and for that to actually happen was very reassuring. I don't remember the name of the technician but he said he would come within the hour and he did. He was knowledgeable, pleasant and took care of the issue. He showed me several things when asked. Most importantly, the fact that the company advertises emergency services and delivered on it was refreshing. I will definitely use this company for future plumbing needs.

Allison Geckeler

2 years ago

They were so friendly and helpful. I'm really glad I chose to work with them!

Bryan Fleming

3 weeks ago

I had my cast iron sewer line Replaced with pvc . Spencer S. gave a honest opinion and plan with fair pricing. He was patient with questions and answered thoroughly. The project was more extensive than expected.Spencer and his crew worked hard to complete the project by the stated deadline. I’m glad these professionals worked on my house. I would use them again .I recommend asking for Spencer.

Khara Grant

8 years ago

Joe was extremely nice and knowledgeable. He worked on multiple units within my townhouse community.I would definitely recommend him to anyone!

Nancy Powell

3 months ago

Excellent company . I use plumbworks for my restaurant, rental property and home. The workforce is top notch and they get the job done without drama.

Kay Alvelda

8 years ago

Josh was prompt, professional, knowlegeable, and friendly. He diagnosed the problem (septic tank issue; Plumb Works does not do septic tank work ) and worked with us to locate a responsible septic tank company.

Caline Jarudi

9 years ago

I had a very pleasant experience all around with Plumb Works. Setting up the appointment was easy. Jon arrived at 9:54 am though the call time was between 10-1. He was professional and efficient and thorough. Excellent experience all around.

Henrietta Jordan

8 years ago

Josh was as good and professional as it gets and he was a gentleman, worked fast and efficiently, resolved the problem in a timely manner, and we hope he will come back again. We give him 5 stars. On the second trip back, he was here exactly when he said, and was curteous, kind, efficient and did a great job for us. We are happy to give him 5 stars once again for the second trip.

Tim Grissett

5 years ago

Never again will I use a company that charges a trip charge after the fact and then jacks up their cost by 20% and then tells you if you don't use them you owe $69. I got a quote to install a mediocre hot water heater for almost $1700. Knew that was outrageous , so I decided just to pay the $69. i then got the best plumber that installed a top of the line water heater total cost $1200. So do your homework before.

Richard Coco

7 years ago

I always get great service from Plumbworks, especially Jamie who is always courteous, prompt, and very well skilled.

Debra Peirce

2 years ago

Great company and quality service! They provide accurate estimates; they adhere to schedules and come within the timeframe they say they will. I have used Plumbworks for years. Employees are always very professional, friendly and competent.

Ally Brannon

3 years ago

I called and they were able to provide someone quickly! He completed the work and gave us tips and ideas for other items we asked about.

Gillian Ribner

3 years ago

Kim Johnson was a very knowledgeable technician. He helped me with a number of different areas that I need work done. He went as far as to research ventless gas logs for me. He definitely went above and beyond for me.

Michael Anderson

2 years ago

Andrew was very professional and extremely knowledgeable. He was honest and trustworthy. I’d use him again for all my plumbing needs.

Mark Randall

2 years ago

This was my first experience with Plumb Works and it was extremely positive. Kim Johnson was my plumber and he did a fantastic job diagnosing and repairing a bad PRV valve on my house. He was very professional, neat with his work and he left my home better than he found it. Plumb Works will be my first choice for all my plumbing needs moving forward. Thank you!!

Matt Harper

6 months ago

Have used Plumbworks for 30 years and have know Eric for 20.
Great guy and best shop in town.

marci fried

5 years ago

Hoping the fix works!!! Thanks Andrew

Derek De Jesus

a year ago

Super responsive to a pre holiday disaster in the making. Saved my 2021!!

Steve Sachs

3 years ago

Showed up on time, diagnosed the problem right way and fixed it no problem. Made sure there were no leaks or other issues before leaving. Great people to work with!

Todd White

3 years ago

Professional and efficient. Can’t really ask for more than that.

dwlile

5 years ago

Leslie was on time and extremely professional. The situation was resolved in just minutes. I knew I picked the right company to call. I highly recommend Plumb Works and their maintenance agreement.

Frank Vexler

3 years ago

Fantastic plumber. Professional, fast and pleasant to deal with. Me. Wexler was just great and I’d recommend him and Plumbworks to anyone needing a caring and professional plumber.

Jayden Spencer

a year ago

Came 30 minutes after I called. fixed my plumbing issue in under 10 minutes. very pricey though.

Tina Stanford

3 years ago

The technicians and scheduler were courteous and professional. My problem was resolved very quickly. I feel I got a good value. Thanks.

Tim Yuknavich

3 years ago

Had them over to estimate the cost of installing water and gas for a new patio. The technician grasped my (still conceptual) project quickly and produced the estimate while I waited.

Lucas Ford

a year ago

Kevin from Plumbworks was timely and professional. Was able to source and repair rusted out sub pump lid

Stephen Chew

3 years ago

Kass walked me through the entire process answered all my questions and pointed out existing code violations. Great guy who knows his trade.

Charles KONG

7 years ago

Mr. Garrett Hotte did an excellent job fixing our water-heater. We appreciated his courtesy and professionalism. Plumb Works is a great Company.

Paul Lawrence

7 months ago

Eric has replaced 2 tankless water heaters for us, both times were excellent experiences. Prompt, professional, knowledgeable and friendly. Highly recommended.

Beki G.

7 months ago

We've used Plumbworks for years and they have always been outstanding. Can't recommend them highly enough.

Naoko Elliott

a year ago

Very professional and knowledgeable, came on time, skilled. I recommend them to anyone.

rebecca maple

a month ago

Jacob came out promptly and was able to replace my very old water heater the same day! I am very happy with the service and quality.

Robert Hines

4 years ago

Nate was prompt and professional and did a great job of explaining the task and how he would fix our issue. He was courteous and competent! Best of all no more leaking pipe!

Ann Norman

2 months ago

Kim was polite and respectful and worked diligently to install my water heater and repair 2 commodes. He worked very late into the evening to complete the job and continued to be patient with answering my questions and making sure everything was replaced and repaired correctly.

Silvia on the Ukulele

6 years ago

Atlanta's aging infrastructure, such as water pipes, caused sediment to back up into my pipes and damaged my under-warranty tankless water heater. There was a water main break on my block. I walked into the house to hear the water tank pump screeching. I unplugged it. Turned it back on, hit the reset, waited. Service icon kept flashing. So I called the 1-800 number and they informed me it was still under warranty for parts but not labor.Plumb Works is a licensed contractor for Navien tankless heaters. I opted not to go back to the plumbers who originally installed it.Danny came and showed me the sediment back up. Recommended I get a whole house water filter (which I will likely do) and gave me an estimate for that as well. Danny also gave me some other homeowner maintenance tips which I'm just annoyed the installer never did. Danny said with all the roadwork etc that Atlanta is doing for the next 5 years, sediment in Atlanta homeowner tanks will be a problem. He also said I should de-scale the tank every four years. Well, heck, that's a good thing to know! Wish someone had told me sooner. BTW, a whole house filter system will reduce the sediment but de-scaling every 4 years is still a good idea.Plumb Works offers an annual maintenance service but it's a wise investment considering all the issues raised above.

Karen York

3 years ago

Everyone is knowledgeable and professional. It’s the best plumbing service in all of Atlanta . .

Rachel Newman

a month ago

Jerome was knowledgeable, thorough, kind, helpful, and great with my dogs. :) I strongly recommend!

Grace Van der Wiel

7 months ago

Jerome has helped us out several times and is always very professional, respectful, friendly and efficient and gets the job done beautifully.

Nolly Ladha

2 years ago

Jerome was rude and not a nice person. He was at my house for precisely 6 minutes and gave me two options for my tankless water heater ..... for him to do a diagnostic or call the 800 number. I was just thinking about what to do and he said “I don’t have all day”. I was shocked at his impertinence and I just paid him his $69 and told him to leave very politely. What bad customer service. I was ver disappointed.

Jhamir Figueroa

2 years ago

Very professional and prices were reasonable. My tech was timely and provided education on the process and the root cause to my water heater malfunctioning. Would recommend and will use again if needed.

Zedrick Berry

a year ago

Great Tech very knowledgeable

Veronica Shaughnessy

8 years ago

We had a very difficult situation when lightning hit our house and burned out our sewer pumps. We didn't know exactly what got fried. Josh did a great job in analyzing it until the multiple problems were found and resolved in a very professional manner.

Stacie U. Rose

3 years ago

They sent someone the same day I called. Spencer the technician arrived in a timely manner, assessed the work needed and explained it all to me. He finished the work faster than expected, so he adjusted the charges. I have used Plumbworks on several occasions at two other properties and I have never been dissatisfied or felt as if they were ripping me off. Every technician they have sent (including Spencer) has been courteous and knowledgeable. Highly recommend.

Chris Thornton

2 years ago

plumbworks came to install a sink-we had used them for several years- the installation was a DISASTER---totally scratched with deep gauges - leaking from the back---just a poorly perfromed job- we asked a supervisor to come out---promptly came to look and assured us that this type fo work was not acceptable and they would send out a different plumber to fix the problems---NEVER hear fromthe m again---call,, call, call---NOTHING. Truly pathetic----you can find a much better business than this one

Janet Deters

6 years ago

Very unhappy with your drain basket assembly kit. I had my kitchen remodeled in late October. My husband installed our sink and the drain baskets the bronze finish set. Shortly after I had them installed the drain started to loose its finish. now instead of it being the pretty bronze finish it was suppose to have it now has a bright copper color. I would like to know if there is anything that can be done.

Diana Plattner

2 years ago

Andrew Wexler at Plumb Works has done three different jobs for us -- repairing an under-sink drain, installing a new faucet, and installing a gascock behind our old stove. Delightful guy and does a great job every time!

Lainie Pahos

a year ago

They ran the gas line into my kitchen for my new gas range. Came out to do an estimate then we’re able to come back within a couple days to do the job. Super professional and explained exactly what they were doing every step of the way! Highly recommend them!

Martha katz

4 years ago

Excellent plumbers. Diagnosed the problem causing our sink to clog, patiently fixed it -- and kept testing his work to make sure the clog was resolved. Gave us an estimate before beginning the work and charged us the same amount. The office staff was very pleasant and worked us into their schedule so that we wouldn't be without a kitchen sink over the week-end.

Jon Golden

2 years ago

Kim was very professional, knowledgeable and courteous. I’ve used Plumb Works many times before and will again.

melinda schwartz

4 years ago

Erika was delightful to deal with and scheduled my service promptly and politely. Follow up was excellent. Leslie , my technician , did a wonderful job assessing the problem . It was a difficult disposal matter in an older home that had weird pipe arrangements under sink . She called in a supervisor to assist in making a decision as to the best plan of action . They installed a new disposal and fixed the pipes . Just an absolute positive experience . These individuals provide outstanding customer service and were awesome . Kudos to all involved !!!! 10 stars if I could rate them that way .

Mike Perlmutter

2 years ago

Would certainly hire them again.

Nicole Seekely

4 years ago

Very friendly, prompt, on time and knowledgeable. Great work - will call again if we need more plumbing fixes in our future!

Enemi

3 years ago

Appreciate the quality of your service ! Well job done. Thank you

Hungry Peach Cafe

6 years ago

The service I received was excellent. I have some out dated plumbing and they took care of me.

Sherry Brody

3 years ago

Work was not complete. Will come back at a later date

Mark Brown

3 years ago

The service was great, technician was friendly & very knowledgeable! I would recommend Plumb Works to anyone!! Amazing customer service!! 5 Star!

Patricia Wilson

a year ago

Very nice and helpful, took the time to listen to my concerns.

Nick Beard

8 years ago

We had a pipe break in our basement and we called Plumb Works. They were very quick to respond and when Eric showed up he was very professional. Eric found the issue and fixed it in a reasonable amount of time. We would use Plumb Works again and would ask for Eric again.

Kia G.

2 years ago

I desperately attempted to find an emergency plumber when the sink instalk for my new kitchen sink went left pretty quickly. Unfortunately, most so-called 24/7 plumbers didn't actually have a plumber on call or they cut off early. Thankfully, I found Plumb works. Their technician was on time, friendly, cleaned up his work space and he finished the install in minutes! I hope you have the same experience that we did, we will definitely use PlumbWorks again in the future.

Debbie Moore

5 months ago

Kim is the absolute best! He is so thorough and always professional! We ask for him every time because we never have to worry about the service!

Dennis Scully

6 months ago

Can’t say enough good things about the professional of Kim Johnson . Walked into a crisis situation and quickly calmed us down . Told us what he was doing and kept us up to date . You are fortunate to Kim Johnson on your team .

Lillian Furlow

7 years ago

Plumb Works was recommended by my neighbor. Andrew was prompt, professional, and tackled a very difficult plumbing issue for a reasonable price. I highly recommend Andrew and will be using him for all my future plumbing needs.

Jazmine Alexander

7 months ago

Very professional and explained everything to us. Trust this company! They have the customer’s best interest at heart.

Sarah P

4 years ago

Great experience with Plumb Works! Erica scheduled me for a time that was good for my schedule she was very pleasant on the phone. The plumber, Andrew, was excellent!! We went over the options for the situation and he helped me figure out the best solution for me. He also worked efficiently and kept me informed of the process for ordering the parts and for timing. I will be recommending Plumb Works to friends and family.

Roger Bakeman

7 years ago

Finally called PlumbWorks to look at some problems I've been ignoring for months. Darryl, the plumber who arrived (exactly on-time, I should add), was a pleasure: smart, mature, knows what he's talking about, explained things clearly, and patiently laid out my options for me--a seasoned professional and a welcome contrast to some experiences I have had before. I'm definitely planning on having him do some more work for me.

Judith Sullivan

a year ago

Good people, fast service

Audrey Thiault

a year ago

The plumber was very knowledgeable, they inspected our house for gas leaks after we had had our carbon monoxide alarm went off. The plumber and his assistant were also very courteous and easy to work with. I also appreciated the admin staff.

Nancy Ferrara

4 years ago

Leslie was on time, friendly and efficient. She was able to make the whole testing of our back flow device easy and non-problematic. I will be using Plumb Works again for our yearly testing next year!

Lori McDaniel

a year ago

I called and the technician was at my house within an hour.

Jerel Causey

8 years ago

Jamey was very helpful in determining what issue I had and helping me sort through options. I will ask for him the next time I have a problem...

Margaret Shaw

3 years ago

Spencer Sarjeant was great. From the initial visit through the actual repair, he was able to explain clearly what needed to be done and what he was doing. He replaced my pipes under my bathroom sink and was able to so without me having to buy a new vanity. He cleaned up the bathroom after he finished. And the price was very reasonable. Will definitely use Plumb Works again. And would request Spencer.

Margaret Hall

9 months ago

Great service. Very prompt, professional and friendly.

Barry Koch

a year ago

Super fast response, excellent service. All around very positive experience

Sun Park

a year ago

All around the best quality with reasonable cost. My daughter recommended the plum works. Technician was the outstanding example of how to satisfy the customer and office manager gave the details of when to expect the arrival of Technician and right on time.
Thanks

Clint Shedd

8 years ago

I had Vann come and replace my water heater. He was efficient and very respectful of my property.

Laura Gross

3 years ago

I am seriously impressed with the team at plumb works and highly recommend! Kass was the first person I met when he came out to quote the job. ( and it was a big outdoors job !) It was a same day call , and he arrived later in the day, in the rain, on time and was super professional and comforting to us in an emergency situation. The next couple of days we met supervisor (Josh) and colleague (Spencer) and these guys along with Kass and others that I may not have met, worked tirelessly ( in some less than desirable conditions) to get us fixed up as soon as possible. Always on time, always respectful, kept me informed every step of the repair. And so far so good, This company and it’s people are outstanding!

Ann Loventhal

a month ago

I can't think of anything I didn't like about Justin S. His work was exceptionally excellent, and he was totally professional and just plain nice. Next time I will ask for him.

John Stuhrenberg

2 years ago

Wonderful service. Exceeded my expectations.

Amy Edgy

7 years ago

My plumber, Eric, was truly one of the most professional gentlemen I have ever worked with. He was helpful, kind and funny and only provided the services I needed (unlike many other service providers I have dealt with over the years). I would recommend Eric and Plumb Works to anyone in Atlanta.

Richard Blackburn

8 years ago

I had some very strange issues going on with an older home that we just purchased. I called Plumb Works on Friday and Jon was here on Monday morning. He was very specific, gave his opinion of how to move forward and provided an estimate that was better than another source, He made sure I understood the issues and was able to take care of the job immediately. I was most impressed with the fact he never once discredited the plumbing work that had been done in the past, he simply offered options that might work better. Nobody wants to call a plumber, but it does happen and they were up front, fair and honest. Many thanks!!

Barry Thibault

6 years ago

Excellent service here in Atlanta, Georgia from the first point of contact with the customer service rep, Erica A. to the plumber, Leslie D. Plum Works was an excellent choice and I am glad to find them in my area.I am a very satisfied customer after giving up on my plumbing skills! I was desperate to hook up an old gas line to a newer gas range as I have made 4-5 trip to the Home Depot for help and nobody could fit the sizes I needed. Plumb Works was quick to respond and set up an appointment within an hour I had service. I was hoping that I would be able to get someone to come out the same day I called as I did not want to wait as other companies were telling me. Plumb Works was reasonably priced compared to other quotes for the same work.Leslie D. was very professional and she will get the job done with quality work. She was also able to head under the house in the crawlspace that many before her were afraid to go into. Not a problem at all for Leslie D. I highly recommend her and Plumb Works to anyone that is looking for a good dependable company to supply them with any plumbing/gas line work that you need done. I will be using them again for my otherplumbing needs.

Mary Ferguson

4 months ago

Kass was very friendly and knowledgeable in detecting the leak from the meter to the main water line in our yard. He gave us the assurance that the old pipes could be removed and new ones replaced on the designate day. Our lawn wouldn't be distrubed.

Aidan Brown

2 years ago

Jerome was GREAT ! super prompt. Communicated what he was going to do -told me how much and was very efficient adding a water line for a dishwasher. I highly recommend !!!

Lisa Engle

4 years ago

Leslie delivered what I wanted and needed. She did so professionally and promptly.

Lance Weatherby

6 years ago

Our water main broke right next to the meter. Plumb Works was on the spot in an hour. Darryl was a courteous pro. Explained what he was going to do, and did it in short order. Get us fixed up to have water in the house overnight and came back the next day to finish the job.I don't normally do reviews but Darryl J and Plumb Works totally earned this one. Highly recommend.

Melanie Green

a year ago

Oh my. Kass came within two hours of my call and did an outstanding job fixing a tough problem. Thank you, Kass!!

arthur clement

6 months ago

Jacob, the Plumb Works plumber, arrived on time at my house after calling ahead to confirm he was on the way. Jacob quickly devised a plan to replace the buried gas fuel line with new piping running above ground along the side of the house. He checked to make sure the new gas fuel line was connected to all the gas appliances and furnaces inside the house. I was able to call Atlanta Gas Light by mid-day and get the gas service restored to my house. Job well done!

Midtown Robotics Boosters

4 years ago

Great experience! Had disposal issue in my airbnb, called Plumb Works and they were able to come and repair the issue in the same day! Eric was a nice guy, knew his stuff and also replaced/repaired a pipe under the sink that had been leaking.

james Houlihan

7 years ago

Purchased an Ice Maker/Humidifier Installation Kit, Menards 679-5283, and after installation, only drippings at the refrigerator/freezer end of the newly installed H2O line.After much time looking for H2O line kinks, etc, discovered rubber gasket supplied for the saddle valve end, lacked a manufactured hole in it. Drilled a hole, re-installed, and water supply was adequate for ice maker to make ice cubes.Disappointed - poor quality in manufacturing process.

Jack A

5 years ago

Outstanding service! Erica booked me for following Monday appointment on a Friday and ended up calling back to schedule same day due service to a cancellation.Danny arrived timely, performed professional work quickly (and at a reasonable price), all with a smile and a friendly attitude. Great getting to meet you, and you will 100% be our first call anytime we need help again! Thank you!

Xuan Chen

a year ago

Yesterday I had a serious leaking from expansion tank. I called my home warranty and the only thing they can do was sending technician two days after and let it rain in my house. I just googled ‘Plumb’ and randomly picked this company. It turns out they are life saver! They got technician on site in 5 minutes and repaired the tank sooooo quickly. The technician made it easy and clean!!! I would highly recommend the Plumb Works Inc. and feel grateful we have such a great plumbing company in neighborhood.

Nancy Woodall

3 years ago

A nice young man quickly found the problem and fixed it.

Lisa Ward

5 years ago

Nate goes above and beyond- he perseveres until he is able to solve the problem and explains what he is doing along the way- very good service!

Marcus Rosentrater

3 years ago

Andrew was knowledgeable and took time to explain everything and answer my questions.

Damien Galdamez

5 years ago

Danny came out and saved the day. Not only did he resolve a gas line leak, he even helped me to get the gas fire place started!Outstanding service!

Margianna Langston

2 years ago

The cost for repair was outrageous.

Daniel O'Connell

a month ago

Jerome was great. Thanks.

Floyd Atteberry

3 years ago

We had a leak in our main service line. I placed a call into Plumb Works and from then it was an effective process. From scheduling to repairing - all of the members at Plumb Works worked as a team. Being familiar with our home/property - Spencer came out and was able to locate our leak and have it repaired before I knew everything was done. Plumb Works goes over and beyond to take care of their customers. From upper management - Josh - down to the plumbers - Spencer and Kevin - you cant beat their customer service and professional expertise! Thank you!

Steve Sullivan

6 months ago

My tech, Jerome was excellent in his professionalism and broke down the cost and options. He also gave me some great tips how to avoid future plumbing issues. A+

Dennis Bentson

4 months ago

Jerome was excellent and professional and an instant best buddy to our dog Stella and grand dog Penny. Issue was addressed to my satisfaction instantly. Will always use Plumb Works.

Chad Mason

3 years ago

Service tech showed up within 20 minutes of me calling Plumb Works. Problem with water heater was diagnosed quickly and repaired promptly.

Edward Summerlin

10 months ago

Replacement of hose bib with a frost free unit.

Chris Opstad

3 years ago

I had a leaking water heater and called Plumbworks. As always they were professional and efficient. Our technician Kim was ontime and certainly knew what he was doing. Super helpful and polite. Cant imagine a better service and support!

Richard Smith

3 years ago

Awesome job! Technician (Spencer) was very efficient, clean, and knowledgeable.

Mirrin Reagan

2 years ago

Plumb works was very prompt, efficient, and thorough. Extremely professional and followed protocols for masking etc. They walked me through the repairs and left my bathroom spotless. I would highly recommend them.

Nicholas Berry

6 years ago

We asked plumb works to come and replace a 50 gallon gas water heater. The installation is in a straight forward location, and the unit was a basic Bradford White unit. Their quote was for... $1800!!! HAHAHAHA.Needless to say, we told them to shove on, and we found a guy that took care of us for HALF that price. My wife was the one home when the service person came by, and I'm concerned that this company tried to take advantage of us.Be wary when hiring Plumb Works and get multiple quotes if you decide to use them.

Kiara Harvey

6 years ago

Update on 6/30/17: I had to downgrade my review of Plumb Works from 5 stars to 2. I believe it is completely unacceptable to charge customers for leak detection when the leak source was never identified. Now my condo neighbor and association are insisting I hire another licensed plumber. What a waste of several hundred dollars.Use Plumb Works! One never enjoys making these kinds of calls, but Erica, Shannon and Andrew were incredibly helpful and made it a wonderful experience. From Erica's prompt follow up on my initial inquiry to Shannon's assistance with questions along the way and Andrew's diagnosis of the leak source, the problem was solved quickly. I will definitely call them in the future.

Joan Dokson

8 years ago

Vann was reliable, thorough, and courteous. He explained everything well and answered all of my questions.

Nadia S

2 years ago

The guy was rude and unprofessional. He didn’t even know what he was talking about. Had my brother come fix it in less than 30 mins but the guy didn’t want to take the time to actually look at what the problem could be. Total waste of everyone’s time and a waste of $69.

Heather Pinkerton

9 months ago

Very professional and knowledgeable plumbers. Have used for small projects, such as toilet repairs, garbage disposal installation, faucet installation, dishwasher installation. Great communication from company (such as texts when technician on the way, text and email reminder of appointment). Not the cheapest on the block, but excellent quality work.

Elizabeth Strahan

7 years ago

Wonderful service! Called Plumb Works in the morning and they sent someone out the same day. Garrett was super friendly and professional and fixed our toilet in no time. Will definitely do business with again! A+!

Helen Coale

6 years ago

Plumb Works does quality work. They stick with the problem until it's fixed!!!! I have used them, both at home and at work, for years.

Nikk Monique

10 months ago

Fast, efficient, on time, great communication, same day service, reasonable

Dixon Wright

7 years ago

Vann did a great job! Great customer service, quick, and great work. I also had the pleasure of meeting the owners, Jim and Renee, who seemed like great people. Would definitely recommend to anyone looking for a plumber.

Ann Clark

2 years ago

Spencer arrived on time to the minute. He was amazing. Explained everything to us in detail with costs. We had used another plumber six weeks ago. His explanation was unclear and the estimate 5x Spencer’s!!! I would highly recommend Plumbworks. Ann Clark

leslie dannenberg

7 years ago

Nate was very professional, knowledgeable, very personable, and did a great job fixing our plumbing problem!!! Would highly recommend this skillful plumber !

KarenM

3 years ago

Lee was excellent. She respected my need for social distancing, wore gloves and a face covering.

Brittany Lynch

3 weeks ago

This was first time using PlumbWorks and Josh was AMAZING! He listened to my problem, let me explain what was going on, and gave me the best solution along with next steps. In addition to that, he is extremely friendly and walked me through everything he was doing. If I need to call you all again, I’m definitely going to request Josh

Juanita Pacheco

a year ago

Very quick to respond to my service request. Once they arrived provided friendly, professional and quick service. Will definitely call them for future needs.

Brad Yates

7 years ago

Tremendous service. Prompt. Excellent quality and extremely professional. Highly recommend.

Aneli Nugteren

7 years ago

Darryl was professional, efficient, friendly and quick. Our problem is solved. Thank you Darryl and thank you Plumb Works.

Fran V. McColman

a year ago

Great Plumbers- Reliable, provides estimate before work. Efficient and knowledgeable. We recommend Plumbworks.

Jeffrey Able (US)

2 years ago

Severe outdoor leak on a Sunday afternoon. Job required more time than expected and an additional trip to the shop and back. Finished up after 9:00 pm on a Sunday evening. Kim was outstanding through the process. I appreciate his commitment and quality. Highly recommend.

Nancy So

8 years ago

Jamey was very punctual and we were very impressed with his expertise and work he provided us. We will definitely be using them for our future plumbing needs.

Dan Cooper

a year ago

Sneaky upcharge plus left basement doors wide open and didn't say goodbye or notify us that they were leaving

junsheng zhao

2 years ago

That was couple years ago, they charge 65 dollars for a service for just took a look, and another 60 dollars for sign a paper for county approval, i could't believe that i called the them again.

Ann Lewis

5 months ago

Excellent service

Jessica Walsh

4 years ago

I had a backup into my downstairs back caused by my upstairs one. Andrew came out first think in the morning and had experience with warehouses converted to lofts and found the problem and had it rectified before 9 am. I am VERY grateful.

Adamo Adams

2 years ago

Andrew diagnosed the problem immediately and correctly. 2 other plumbers could not fix the problem and never even mentioned what Andrew did. He was excellent and I would use him again anytime and recommend Plumb Works.

Mark Itzkovitz

5 years ago

I called Plumbworx to repair the injector pump in my basement. I was told that there was a $69 fee to have a plumber come out and provide me with an estimate. When the plumber arrived, he then told me that the $69 was just a trip charge. If I want him to actually open the pump and assess whats wrong, the charge is $210. My issue is not with either of the fees, but with the lack of transparency. Seems like bait and switch to me. I paid the $69 and sent them up the road. Now looking for a plumber who can be more transparent with fees and service. I'm sure Plumbworx does great work, but I prefer to not be manipulated with bait and switch tactics.

Amanda Jurek

4 years ago

This is the third time we have had plum works help us out with some plumbing issues we've had in our older home. As always they are very thorough in their work and always prompt on arrival. I would recommend this business for any plumbing needs.

Michael Gordy

6 years ago

Great crew at Plumbworks! Everyone is professional and you know you are going to get a great job when you hire them. Highly recommend!

laurie weiner rubin

2 years ago

Great! Easy to work with. Did fantastic job

Brian Barga

2 years ago

Very professional and trustworthy.

Kim

3 years ago

Great service today. We’ve used Plumb Works many times. They always do a great job. Jerome came to our house today and completed every task in a timely manner!

Bonnie Chapman

a year ago

Great service, high price!

Susan Stoops

8 months ago

Great work by Andrew and Chase. Very professional and knowledgeable. My water heater is so,sounds odd, pretty.😍

Steve Devore

3 years ago

Andrew and Josh were very professional and explained everything related to the work being done.

K O

4 years ago

Plumb Works is a very professional, experienced and reliable group to work with. The office staff and field crew work efficiently and in coordination. We have had Nate Blue, as our serviceman, both times, and he is very knowledgeable, courteous and helpful. He was able to assess, advise and fix every issue we had, no matter how uncommon. I highly recommend Nate and Plumb Works, and will continue to rely on them.

William Reeves

4 years ago

Andrew was on time, called ahead, was pleasant and competent. He disclosed the charge prior to completing the work, provided the service I requested and cleaned up before leaving. Very pleased .

Jim & Sis Newsome

3 years ago

Delighted with the work of Plumb Works. I called and within an hour or two, someone was here and was very good and very nice. It was wonderful to have such a quick response. Thanks!

chris gerdes

3 weeks ago

Replaced a very old water heater in an old house. Andrew knew exactly what to do, didn't lecture me or try to upsell me on anything, just gave me the price. Got right to work and knocked it out in no time. Nice, neat job. Very professional and knowledgeable. An actual craftsman, and I didn't think any of those still existed. Excellent work, thank you so much.

Kate Hodgins

a month ago

Josh spent a lot of time problem solving for me on a couple of pesky plumbing issues. He resolved them both successfully and I was very pleased with the level of service!

Jeffrey Coleman

8 years ago

Jamey.B and his assistance was very knowledgeable and professional about what they were during. They were very detailed and patience in explaining what cause the problem, and in explaining the solution to the problem. He also, gave me some great advice on future work am planning. This is the company I will be calling. GREAT JOB GUYS.

Tracy Abbott

7 years ago

Prompt professional service. John explained everything in layman terms I could understand. On time arrival and fast complete warrantied repairs. I will definitely call Plumb Works for any future plumbing needs.

Nathan Alexander

3 years ago

Andrew did a fantastic job and very quickly with a faucet install gone sideways. I am glad I called because I would be in a bad place otherwise. DIY is great, yes, and I am competent in many other home building avenues, but plumbing is something I will always leave to the professional. Thank you!

Felicia Orman

a year ago

These guys went above and beyond to help me out. I needed a new drain in my very old bathtub and they got it done. Would recommend!

Rowan C

2 years ago

I messaged this company yesterday and they came out first thing in the morning, assessed that I needed a new water heater because after all it was 25 years old apparently, and installed it within hours. Excellent work overall, will definitely use again!

Brian Igoe

8 years ago

Jamey Beck did a great job! He was on time extremely professional delivered excellent service and finished in a very timely manor. I highly recommend him and Plumb Works!

mirta ortiz

4 months ago

Jerome Bentley did greet work!

Kirk Larson

4 years ago

We have used Plumbworks for over 20 years and they have always done a great job for us. They are easy to deal with in terms of scheduling, and the work always seems to go well. I can't recall in all those years needing to get them back out to re-look at something they have installed or repaired. We just had them replace our aging water heaters and the technician, Nate, was thorough in his work and friendly and helpful in showing me things regarding the new units.

Patrick Couch

8 months ago

Great service and communication!

jocelyn mills

2 months ago

Andrew was great, professional and informative. Fixed as promised

B Spikes

3 years ago

Plumbworks was the ONLY plumbing company to handle my emergency at 11 pm with a call back from the on call plumber who gave me an ETA and arrived a few minutes early. We were bailing water from the tub so it would not overflow and were not able to shut the water off ourselves. I wish they were my first call (they were 3rd) as we spent 20 minutes waiting for the first plumber while water continued to gush. The next plumber said I can't do it tonight. Plumbworks saved us. The plumber, Kim J was Awesome! Arrived when he said he would, handled my emergency, my bill matched the estimate I was given and Kim came back the next day with the parts to fix it at the price I was quoted. They will be my FIRST call next time I need a plumber.

Randy Massey

a month ago

Josh worked very hard and explained each step as he went. He cleaned up afterwards. Professional and on time! I would have him back in my showroom or home anytime!

Teressa McIntosh

3 years ago

Excellent services... took his time, very detail and communicated next steps.

Olivia Draper

7 months ago

Andrew Wexler and Chase, his apprentice, were very thorough in their work up and explanations.

Ryan Richmond

3 years ago

The technician Kim is great to work with. I work on a large apartment complex and had no complaints about him, even during Covid.

JW Bland

3 weeks ago

Kim, did an excellent job. He was prompt, quick on identifying and solving problem. We will call on Plumb Works for all our needs.

Marvin Tingler

a month ago

Great service and very professional!

Charis Simms

2 months ago

I live in an older house with multiple renovations. I had used Plumbworks in the past for some work on my sewer ejector pump for the detached garage apartment behind my house a number of years ago. Had another issue so they came out and fixed my problem. At that time, although I am not normally a fan of warranty or maintenance agreements, I signed up for one at that time. Am I glad I did!You can never anticipate when you are going to have plumbing issues and they tend to go in stages, well this has been the year of plumbing fixes for me. Sewer ejector pump replacement, leaking faucets, running toilets, failed shower valves..... That maintenance agreement has actually saved me money.Now, plumbing work is still expensive, regardless of who you call. But there is a reason - you want good quality work. I have been able to get appointments quickly and Spencer, although I joke that I would rather not see him as often, is personable, professional and knowledge. Highly recommend!

Sheath Cuts

2 years ago

Always a great experience. Friendly knowledgeable and expedient plumbers

sandra frederick

3 weeks ago

Spencer and Plumb Works did a fantastic job for me! They were able to analyze a problem with a water leak, fix it and install a dishwasher for almost 1000 dollars less than prices quoted by Roto Rotor!

Lindsey Walsworth

3 weeks ago

Jerome and Plumb Works were amazing. I called Tuesday evening with a non-emergency issue, and I got an appointment for the very next day. Jerome was on time and did exactly what I needed. He explained everything to me so I understood what was happening, and the price was very fair. I will definitely use Jerome and Plumb Works in the future.

Debra Geisel

5 months ago

Call and text prompts with updates, quick to repair, explained problem and cleaned up after.

alyssa graham

8 years ago

I have not yet sung praises for the excellent care that I received. Josh came out to my clients home just before Christmas. His diligence and 2 days of cameras and scopes found that the vanity and shower were never connected to the sewer line! The team then returned after Christmas to jackhammer into the foundation and tie all pipes back into the line. Josh provided a way for me to help my clients and extended professional courtesy. Thank you, thank you, thank you Josh and the whole Plumbworks team!

David Thompson

4 months ago

Great tech who took the time to explain all. Excellent service

Eboni Taylor

3 years ago

Prompt service from a very knowledgeable professional. Jerome was very nice and explained everything. He confirmed his approach with another colleague and completed quality work in a timely manner.

Jim Dickey

5 months ago

The supply line to one of our toilets ruptured, sending water into the basement. I called Plumb Works at 8:58 AM, 3-7-2016, and spoke with Shannon. She was very nice and helpful. Andrew, of Plumb Works, arrived at 9:38 AM. Andrew was courteous and professional. The house and plumbing are old. Not just anyone would tackle this problem, but Andrew fixed the leak and provided a quote to complete the job. The total job requires a specialty part and probably a new toilet to bring it to completion. As I said, the house is old, almost a 100 years, with custom plumbing fixtures. I used these folks about 8 years in the past and they still have my records. Great service!! I would recommend them in an instant! Jim Dickey, Sandy Springs, Georgia.This is my second review of Plumb Works. Katie, who is very nice and courteous, scheduled Andrew to replace the toilet mentioned in my first review. Andrew and his team went the extra mile to provide a toilet to match the color scheme in the bathroom. Andrew arrived on time, even in Atlanta traffic, and completed and tough job in a timely manor.He had to get mid-evil on the flange. It is an old house, very nice!, but old. Andrew completed the job with a great attitude. The job is perfect! Thanks to Katie, Andrew, and the rest of the team!! I would definitely recommend Plumb Works to my friends! Jim Dickey, Sandy Springs, Georgia.OK. This is my third review of Plumb Works. There was a new technician today. Her name is Leslie. She is the BEST! Very pleasant and friendly and most importantly she did a great job on a tough project! She truly has a can do and will do attitude. Plumb Works has been doing the plumbing at my house 11 years. When you find a quality service provider, you stick with them. Yes, I recommend Leslie and Plumb Works!My fourth review for Plumb Works. They have provided excellent service to me for almost 15 years. They are always on time and always do a good job. Today, Q was the technician. He was professional and courteous. We have an old house with old fixtures and Q went the extra mile to get the parts required. He did an excellent job and communicated with me throughout the service call. I always recommend Plumb Works.

Lucy Miller

10 months ago

Everything about my experience with Plumb Works was exceptional! The woman I spoke to on the phone when scheduking was clear, kind, and made sure she was transparent about pricing and timing. They came out the same day and called 30 minutes before arriving. We had a leak in our downstairs neighbor's unit that we couldn't figure out the origin of. Spencer and Jalen were thorough, helpful, and clearly explained their findings with us and our neighbor. They followed up with photos and a detailed document of everything they found and offered to share some referrals for additional work we need to have done. It was such a breeze working with these folks and we'll definitely be using them again in the future.

Joelle DiMicele

8 years ago

Plumb Works Inc, is a wonderful company. Nate was amazing, professional and personable and he educated me on everything I needed to know. From the first phone call to the end of my service, I was treated like a real person and their work and customer service is outstanding. I can't say enough wonderful things about Nate, he needs to be acknowledged for his passion and dedication to his job and his customers.Thank you Plumb Works Inc. and Nate for making a stressful situation more bearable.

Ernie Ginter

8 years ago

Danny was able to come to the house within an hour and a half from my call to Plumb Works to address water dripping through the drywall into our living room. He began by cutting away the ceiling drywall until he was able to determine the problem was a broken drain pipe in the bathroom above the living room. The repair took about 30-45 minutes. Danny was very professional and did a good job.

Madan S

5 years ago

I had very bad experience .If I trusted the Leslie D, could loose $1875/-. Miss shantae G sent me estimate to replace the water heater instead of a leaking pipe.Later, I checked with another plumbing co. Instead of replacing the water heater only a leaking pipe replaced by them for $175/-.Thank God, I saved my one month pay check.M.sharma.(SMS LLC)( RUN INV.LLC)

Julie Millians

a year ago

Robert was on time and did a great job. He was very knowledgeable, professional and friendly.

Bobby Cork

8 years ago

Had a clogged drain that we couldn't seem to fix ourselves. Service came the next day. Our service pro, Jamey Beck, was professional, quick, and explained the situation well (especially to someone like me that doesn't know anything about plumbing). I will absolutely plan on using them again in the future!

Tyler Durden

3 years ago

Great service, replaced waterline and didn't kill my bank account

Jay Cronin

a year ago

Kass was great- super communicative, prompt, professional and did a great job-

Gregg Orloff

6 months ago

Very professional and great communication. The technician was very nice and gave a clear explanation of the problem and solution options.

John R. Lenz

7 months ago

Best plumber experience ever. When we have more major work to do, I'll be calling them back out. Their communication system is top notch and even texts you a picture of the technician who is arriving. Slick communication and professional service.

Anne Christopher

8 months ago

Gave good advice how to tackle a problem

Ms Phenom Adj

2 years ago

Plumb Works replaced a garbage disposal for me and installed an Expansion Tank on an existing water heater. Andrew and David were very professional, patiently answering all my questions and explaining the work they were going to do. The work was neatly done, and they left no mess at all. Beyond their actual work, I also appreciated that they called when they were en route. I will definitely use Plumb Works again! Be sure to ask about the 1st Time Customer discount!

Alain Roman

2 years ago

We had a main sewer line clogged. I called at the end of the morning and they were able to send somebody within 2 hours. The technician, Andrew was very professional and knew exactly how to analyse and fix the issue. He explained very well what was the problem and how to avoid it in the future. I am glad I called this company.

Pam and Joe Mills

4 months ago

Plumb works does a great job!

Diane London

3 years ago

Everything is fantastic with Plumb Works. The tech is professional, qualified and knowledgeable. The company is way overpriced and I will not be using them again. When I say overpriced, I mean at least $200 over other companies.

guy pressler

10 years ago

Great work! Good customer service and knowledgeable crew, definitly recommend!

Amy Muldowny

7 years ago

Many thanks to Plumb Works for great service. Nate was professional, knowledgeable and committed to getting the job done correctly. I recommend this company.

Bill Swinson

8 years ago

Nate is excellent! I am impressed by his knowledge of his profession. He did the job exactly as he proposed. He replaced the kitchen part of our sewer line. He shut off the rest of the house sewer line for only 1 hour and had the job finished in 6 hours. He had the right tools to work quickly. He had lots of information about how to prevent future problems in all of our plumbing. We thought we needed a new bathtub drain but he suggested we buy a little gadget at Home Depot instead.

Karen Ko

5 years ago

My condo hot water tank leaked all over my hardwood floors. I was super impressed by Leslie D. who diagnosed the problem and was able to replace my tank the same day, even with the hassles that go along with high rise plumbing work. Her professionalism and expertise were very much appreciated.

T Lancaster

3 years ago

I have used Plumb Works Inc. Multiple times I have a home in Lavista Park Plumb works has done some of the original work in the house for the previous owner. My first issue I had after a year of being here I was so glad Plumb works left a stick on the system. I called them on a weekend after having no hot water. I got immediate help. My first experience was awesome. My first technician was Kim Johnson he is excellent . He is very Prompt and courteous and does an excellent jog explaining the issues at had and works fast . I am so grateful for Plumb works I just had recent work and Kim was my technician again and he remembered my home almost 2 years later. ask for Kim or Leslie They are great . I highly recommend this service and company .

Marian Kopkin

2 years ago

I have used them for years and always had a good experience!

Clinton McKellar

2 years ago

They were very responsive and great to work with. Honest people.

Andy Fried

3 years ago

Same day service. Excellent communication. Problem fixed. Great experience.

Monica Ellingson

2 years ago

We had a sewage backlog on New Year’s Eve. They were here in one hour and helped us find and clear the blockage. Spencer was super professional and explained our options clearly. Plumbworks saved the day. They will be my go- to plumber from now on.

Diana Estrella

a month ago

Spencer did a great and quick job. I am grateful that they were able to come on a Saturday to fix my toilets

Jamie L

6 years ago

I contacted three plumbers Friday evening after-hours about a hot water tank that had ruptured. Two of the local plumbers did not reply, but Andew with Plumb Works did. He was honest about his availability, and we were able to work out a time for him to come over to replace the tank. He called and texted during Saturday morning to keep me informed on his arrival time. When he arrived, he was polite, direct with how the project was going to go, and then the work started. He was knowledgeable, and was happy to explain what he was doing while he worked. We were very happy with our experience.

Michele Young

6 months ago

Pleasant, professional, and on time. The quote for the work was fair and in line with the market. Will use them for all our plumbing needs.

J

2 months ago

Great customer service. Work was done quickly and properly. The text message updates and people on the phone were very helpful. The price was high but the job was done well.

Frank Robertson

a year ago

Kass and Jacob were very thorough, and explained the whole process of replacing my water line piping as it went along. Would highly recommend Plumb Works!

Suburban NURSERY SCHOOL

8 years ago

Plumb Works has done a terrific job for us! The plumbers are consistent, knowledgeable, quick to respond and tidy. We know we can depend on Plumb Works and we highly recommend them!

Ginger Christian

a year ago

Andrew fixed my leaky kitchen faucet. I asked him to replace my water filter. He took a look at it and told me that it wasn't quite ready to be changed out. I appreciated his honesty. I highly recommend Plumb Works.

Patrick Bell

6 years ago

Very responsive! Great service and extremely professional.

Becca Barnett

2 years ago

Took the time to explain everything. Super helpful. Will definitely call this team again next time I need a plumber.

Jonte Banks

6 months ago

Jerome was amazing. Very professional and knowledgeable, and talked me through the issues and the work that was done.

Nicholas Powell

6 years ago

Unfortunately, we had a break in our main water line and Leslie Dunsmore made a difficulty situation much more bearable. She provided amazing service...professional, pleasant, and great work! As a first time homeowner, I highly recommend her services to anyone in need of a plumber.

darryl clark

7 months ago

I love supporting businesses in my community. Jerome and Q were professional and efficient! Thank you

Sarah Gitt

6 years ago

Erica responded quickly to my online request for a service call and made sure I was booked at a time that was convenient for me. Nate did a great job replacing and relocating a shutoff valve that was leaking AND very hard to reach. He told me up front what my options were and the pros and cons of each - he didn't push any unnecessary repairs on me. Once we decided what to do, he calculated the cost upfront. Nate was quick (but thorough), friendly, and cleaned up the work area before leaving. I will definitely recommend Plumb Works to my friends and neighbors and I would hire them again in a second.

Christopher Awad

4 years ago

Customer service was curt and assumptive; While Plumbing can be really complicated, staff did not humor questions I had nor did they have the plumber call me back. Quotes were outrageously high for the service they claimed they would provide. Only reason they don't get one star is because the person who came to my door was kind.

Joel Alterman

7 years ago

Absolutely professional
And honest
Terrific service

V Graves

3 weeks ago

Great quick service. Josh is very friendly and easy to communicate with. He went above and beyond to resolve my issues!

Dietmar Hofmarcher

2 years ago

Wonderful service. Highly recommended

Stacey Tillery

7 years ago

Had a water leak and was called from work by my wife because the sound of water running. I am a firefighter, and consider myself to be pretty competent in home repair. I got home and traced the leak down to a 3/4 copper tubing, right where it passed through the concrete basement wall. I went out to the meter and turned the water off. I called the first plumber that could come out, which was Plumb Works. The dispatcher said she had someone sitting at home and they would be at my home within the hour, this was about 8:20am. I proceeded outside, dug the hole down to the leaky pipe and got it ready for the repairman. I cut the hole in the sheetrock for an access panel in the basement wall. I received a phone call at 9:15 from the repairman himself, he said he would be arriving in about an hour. :( So, I told him how little he would need that I had already dug the hole for him. He finally arrived at 10:15am, two hours after the original phone call. The dispatcher indicated there was a $69 dispatch fee that would be applied to the call if I agreed to the work to be done. So he looked it over and gave me a quote of at least $416. At this point what choice did I have? I was already gonna be out of $69. So I told him to go ahead. He took a small copper cutting tool(which I have) and cut the pipe on both sides of the wall. The pipe slid right out of the wall!! There was no labor pains at all!! He cut the new piping, and proceeded to solder it together. On the outside there was a fitting that required my help to align the threads( so I helped him). Once the joints were soldered together he asked me to sit inside on my phone while he turned the water back on to the house(me helping again). So he calls me and turns on the water, I began screaming for him to turn it off because it was spraying inside, wetting my sheetrock and carpet! He turns it off and comes in. He completely reworked the inside and outside all over again and we retried the same scenario. This time the inside didn't leak but I could hear water running outside the wall. I told him on the phone it was leaking again but outside. He again turned it off and I could hear him through the wall cursing and using the F-bomb because the outside was leaking. So his fix was to utilize a pipe fitting device that any homeowner do it yourselfer can pick up at Lowes called a Shark-bite. He placed it on the line, taped it up, and called it done.During this entire scenario he boasted about his 25+ years of experience. I asked him if he was going to charge me the $416 for simply soldering a couple of joints and about 2 feet of copper pipe? His reply was, I did break a sweat though, haha.So I had no choice but to pay via check and send him on his way. Well I left the pipe uncovered to ensure it wasn't leaking. That evening my wife got home and I was showing her the repairs. We walked around to the exterior and low and behold, it was LEAKING!!!! I immediately called the number to the office, only to reach an answering service. It was Friday afternoon and it would just have to leak until Monday. Needless to say I was furious, especially after being charged over $200 per hour. I asked the lady at the office earlier in the day to send me a breakdown of the invoice that I was not happy with the charges, and also I wanted to see where the $69 was applied to the bill. I did not receive the broken down invoice. On Monday I received a call that the repairman would be back out that day. I refused the same potty mouth repairman, plus I had to work and would not be able to be there until Tuesday for the repairman to return and fix the leak. Tuesday around 2:00 pm a new repairman showed up and completely replaced the junk work the original plumber had installed. I was also advised that the Service Manager was going to review the invoice and my concerns and call me the next day. Well, that was a week ago, not a word, crickets. My advice is, well, I think you know

Teri Lewis

3 years ago

You get what you pay for. They are not the cheapest but they are 100% reliable and do excellent work!

I. A.

4 years ago

Quick to make an appointment, pre advise before arriving. Courtious and professional but personalized visit. Highly recommend.

Jane Cole

2 years ago

Great, professional, prompt service from the first phone phone call to Spencers install and clean up. Could NOT have had a more pleasant experience.

Wynter Widener

5 days ago

My toilet stopped flushing at 6am, and by 10:45am Justin was here and he was finished by 11:05!!!! Super nice and very helpful, I always have a great experience with them!!

Pat Finnerty

a year ago

Service was timely and professional. Would definitely recommend.

Brad Gabel

5 years ago

They were a pleasure to work with.

Erica Young

9 months ago

Andrew was amazing. He was friendly and thorough. He complete a sewer scope for us.

Lisa Gomperts

3 months ago

I would highly recommend Plumb Works, they were able to quickly assess the issue and cause of the leak and come up with a creative way to stop it. Thank you 🎯💯😎

Kit Sutherland

8 years ago

We've been working with Plumb Works for all of our plumbing needs for several years now, and we're always pleased. Jeff is great to work with - he knows what he's doing and never makes a mess in our place (not easy to do with plumbing work!). We would highly recommend Plumb Works for their prompt, professional service!

val hallman

6 years ago

We had a water leak on our side of the meter. Darryl came out and discussed the process and had someone scheduled within a week to replace the original galvanized pipe with copper. Crew showed up as scheduled, prepped the worksite, bored in new pipe, core drilled the stone foundation and Darryl completed the connections. On a bitterly cold morning, the crew was very professional, introducing themselves and advising me of everything that would and did happen. Darryl kept me informed of times when water would be off/on and work completed, which was done in a very timely manner. Darryl and the entire crew did an excellent job, repairing lawn & landscaping and cleaning sidewalk and basement floor. Darryl then showed me the completed work with tips on adjusting pressure and even educated me on other previously installed devices within the house. We've been very pleased with Plumbworks and their staff for the past several years.

Claire Flanagan

5 days ago

I appreciate my history with Plumb Works of nearly twenty years and call when my plumbing needs repairs.

Joy Johnston

7 years ago

Honored earlier price quote for job for bathroom faucet installation. Job was performed efficiently. Technician pleasant and professional.

Jamie Free

a year ago

Andrew Wexler was amazing and did incredible work in a very timely manner! Lisa was informative and thorough as well as, very polite. I will definitely use their services in the future and recommend them to everyone I know!

Debbie H.

6 years ago

Darryl was wonderful. He was kind, considerate, knowledgable, and professional. He talked me through every step of the process, did his best to keep costs down while still getting the job done correctly. It was very clear that he cared about the happiness of the client. I can't say enough good things about him and his coworker Chris. Would recommend.

Mark Levine

2 years ago

Very prompt, thorough service, and a friendly attitude. Plus they always give discounts with their e-coupons, you just have to ask.

Latika billups

2 years ago

Amazing technican!! Kevin was professional and knew his business. The experience was definitely one for the books relative to excellent customer service

holly cater

7 months ago

Spencer was so efficient, so nice and just a stand up guy!! He fixed out plumbing issues like a pro- which he is!

Teri Bond

6 months ago

There are no words good enough to express the level of excellence Plumb Works Inc provides! We keep them on speed dial! Jerome Bentley is Excellent!!

Todd Hawkins

5 years ago

Excellent service, good technician explained options and pricing. Your company scheduled the work when I needed it completed.

Linda Hubert

2 years ago

Eric was extremely timely, professional, and pleasant.

Brittany Dolph Dinneen

2 years ago

Eric Ponder from Plumb Works rescued us twice from an incredibly frustrating failed dishwasher installation that we had originally hired a Home Depot crew to do. Eric was courteous, kind, professional, able to explain exactly what he was doing and why (and why not one, but two Home Depot crews couldn't finish the job), up front with the estimate, and responded quickly on both occasions (next business day for the first call, and same day for the second). We should have called him to do the job in the first place.

Dwyne Wells

3 years ago

Jerome was nothing short of amazing! Very friendly, knowledgeable, efficient, and was able to explain what he was doing so that even a 3 year old would be able to understand! I’m extremely pleased and satisfied with his service! GIVE HIM A RAISE! He represents your company VERY well!

Barbara Long

7 years ago

Excellent, prompt, reliable service. I have had two water line leaks due to tree roots as well as sewer problem due to roots. They relined my sewer line--end of problem. Having used them for at least 10 years, I trust them on property whether I am home or not.

Kip Serfozo

2 years ago

Technician was on time and courteous. Did a good explaining the technical aspects.

Clay Walker

a year ago

We recently moved into our home and found a leaking elbow on one of our water supply lines. Scheduling was very easy over the phone with Plumb Works and they offered a very quick response.Personally, I was a little concerned that I could not be given a ballpark estimate over the phone for the work as it seemed pretty clear cut and I knew I would just have to make a decision when the tech arrived if seemed too costly.My fears were quickly put at ease during the repair. Our repair tech Kim, was courteous, professional and very polite in addressing any and all of the concerns that we had. He performed the repair work quickly and precisely. He pointed out one other issue that our house inspector had also called out and we had that repaired as well.I really cannot thank Kim enough for the enormous care he showed our home. i learned a lot from our conversations throughout the repair. The pricing was extremely fair especially for the quality of the work that was done.I will definitely be using Plumb Works going forward for any future issues. Thank you so much!

Nevin Krishna

2 years ago

Diagnosed a problem quickly and suggested course of action.

Ruth King

5 years ago

Eric was great. He showed me what to do so that the issue won't happen again. He was professional and explained things clearly. I'd have him as my Plumb Works plumber again.

Paul Holland

2 years ago

Great work at great price!

Artic Designs

7 years ago

Plumb Works is the GREATEST. Eric Ponder was nice, knowlegable and professional.Plumb Works will remain in my contact list !

Stephanie Owens

2 months ago

Jerome was great and efficient!!!

Carole Hirthler

a week ago

Andrew did a great job repairing our bathroom sink. He came earlier than expected and did a professional job and cleaned up afterwards. Excellent!

Joanna Gibson

2 years ago

Super fast, professional and friendly service. Kevin was great! Highly recommend

M E Eglitis

7 years ago

Competent, professional, service from LeAnn's scheduling to Nate and his helper's timely arrival and diagnosing of problem. They even helped me clean up some of the mess. Recommend the service contract, glad I opted for it. PlumbWorks installed my new water heater and toilet in July 2015, which was also done professionally, and best of all, in one day by Jamey. This call was for a leak in another appliance.I regret they no longer offer HVAC services, and hope they will resume in the very near future. I really liked dealing with one shop.

Ann Harrison

4 months ago

Kass did a great job repaying tub leaks in 2 bathrooms

Jason Brown

3 years ago

I was very happy with how quickly Plumb Works had a plumber at my house to work on my gas heater. Mr. Ponder was very professional and was able to repair my water heater for much less than I feared I would have to pay. Plumb Works is honest and affordable and I will definitely be calling on them again when it comes time to replace our water heater.

Logan Eaton

5 months ago

Jacob Krysiak did a great job unclogging my sinks and fixing my drain. He came out quickly and was very professional. I highly recommend using Plumb Works for any of your plumbing needs.

Jim Colton

6 years ago

First, Nate was precisely on time. Second, he was professional and pleasant. Third, he did an excellent job. Finally, he gave me some great tips for keeping things in working order.

Stewart Wyne

7 years ago

Plumb works was great. I needed new water heaters, but my situation was pretty complex. Darryl spent a lot of time investigating solutions, and gave me a lot of options. They were on time, very professional, and finished on schedule. I also think their price was fair, particularly given the service I received. I would definitely recommend them.

Roy Rubin

3 years ago

Very prompt service. Competent, professional, honest master plumber (Mr. Nate Blue) did a great job at reasonable price. I highly recommend this company.

Ken Knight

a year ago

Way over priced!

Yul Fayn

5 years ago

My advice: find a different plumber. Plumb Works plumber cut a hole in our ceiling to diagnose source of water leak, and in the process of cutting the sheet rock he sliced through the insulation around AC pipes. He said nothing to us. We discovered the damage after he left, after paying him $200. Plumb Works refused our request for a partial refund on account of the damage. Apparently, the plumber protested he didn't cut the insulation, saying he didn't use a razor but rather a sheet rock saw. Not so. My husband was standing with him and saw him first use a razor, and later switch to a saw. (Plumb Works did offer to come fix the cut areas, but we already had a different plumber doing the plumbing work and he fixed the insulation rips.) Very disappointing experience.

Jeanette Dohnal

3 years ago

Very pleased with Kim and his service. He gave me very helpful info for future work. Thank you.

Devin Simony

3 years ago

Eric is a knowledgeable, honest, punctual, professional plumber. He has done two jobs for me and I’ve been totally pleased with the result each time. Highly recommended.

Carol Butts

3 years ago

Your technician Kim completed his work at 2071 Enon! His work is ALWAYS top notched! Not only is Kim technically savvy, he is extremely professional, confident, and trustworthy at all times!! His patience is beyond reproach! He takes time to ensure that his customer is well informed!! Your company is fortunate to have him on your team! May I suggest that management reward and/or recognize him among his peers!! Use this as an incentive for other plumbers to emulate!! Thanks to your 5 Star reputation!! Have a great day!!!

John Markley

4 years ago

Nate Blue was GREAT! Very Personable. Wonderfully Informative. He took care the problem and even shared some plumbing tips and tricks. Thanks Nate, Erica, and all the people at Plumb Works, Inc. Atlanta, GA

Stuart Segerman

a year ago

Eric Ponder of Plumbworks came to my house yesterday to see why we had low flow to several different faucets as well as replace a whole house water filter. We walked the entire house checking each faucet and found different reasons for the same problem. He was meticulous and knowledgeable about his evaluation, telling me which needed replacement and which I could fix myself. Great guy.

Cengiz Gunay

a year ago

They were quick to respond, come and give a quote. They scheduled the visit within one week and we're always on time. There were complications with the pipe repair, but they didn't leave until it was fixed. Overall, clean job and dedicated associates.

Annette R Roman's_Gmail

4 years ago

The 50 points safety inspection was done meticulously and the report was detailed. The technician took the time to explain and did not push for any repair. It is good to have a second eye on your property because you can miss some potential problem.

Joey Traywick

2 months ago

Very knowledgeable and thorough.

Carol Duncan

5 years ago

Plumb Works was prompt, efficient and professional. Nate Blue explained the problem in clear detail.

Michelle T.

7 months ago

Great job. Excellent service. Very prompt and knowledgeable. I will use again.

Kelly Seston

3 years ago

Our technician was incredibly helpful and honest. He laid out all our options and did not pressure us into anything. The scheduling team was also very responsive and even followed up when they had a last minute opening that worked better for us. Thanks!