Plumb Works Inc.

Responsive office, quality work, and quality worker. A very good answer to my problem reliably and reasonably provided.

Justin did a great job of explaining and being patience with my questions!

Spencer and Josh were able to do the repair efficiently. They helped investigate another issue I had. Both men were very professional.

Fast, efficient, friendly, knowledgeable plumber who replaced flapper on toilet, installed whole house water filter and fixed leaking faucet. Will use them again.

A company based in Dekalb county that doesn't serve dekalb county. This is a practice employed by many companies in our area. Businesses come to Dekalb county for the cheaper rent, but then don't serve the actual citizens of the county. But they serve Decatur though! Gee I wonder why...

I had an awesome experience with Plumb Works today. Erica A. took my call and dispatched service within an hour. Garrett H arrived and quickly diagnosed my issue and gave me options on repairs, he was very helpful and I will use Plumb Works again. Thanks guys!

Plumb Works was contracted to install a prototype flow monitor on my mainline. The product has not been widely released yet but Darryl installed it like an old pro.I have nothing by praise for the quality of work and the professionalism of the entire Plumb Works staff.

Once again, Nate Blue came through. I've called on Nate for plumbing issues at our church and at my home, and he's always on time, professional and dependable. Thanks so much, Nate! Dr. David Slagle, Pastor, Veritas Church, Decatur, GA

Jerome was wonderful. He was very professional, knowledgeable, handled my plumbing problem expeditiously and was a pleasure to get to know. I have always been happy with Plumbworks. Jerome is top notch.

Same day service!!!!
The technician was knowledgeable and let me know everything that was needed to be done and the quote before I agreed to the service. I would recommend this company to my friends and family. Thank you, Plumb Works.

Joe Soleto @ Plumb Works is the greatest plumber ever! He is friendly, knowledgeable, and efficient. I have requested him several times to perform work during my kitchen renovation that includes relocating both water and gas lines and adding connections for my washer/dryer. With every project, he has been very punctual and accurate in his estimates. He always left the work space clean, and probably cleaner than when he arrived. Plumb Works also has very competitive pricing based on other quotes I've received. I HIGHLY recommend Plumb Works and Joe for any plumbing service you need. I will definitely be requesting him again when I start on the bathroom renovation!

On time and extremely professional and friendly. They took care of a stuck drain plunger in about 5 minutes and took the time to answer some other questions I had around the house. I will definitely call Plumb Works for my next plumbing need.

Prompt, knowledgeable, able to repair the issues

Jerome did the job so fast and so well!

Excellent service. It was easy to schedule service and they did a great job staying in touch. Technician was courteous and knowledgeable. Would definitely recommend.

I cannot day enough about this business. This is the second time I have used them for plumbing services. The professionals who come out are courteous and knowledgeable. They are on time and they do incredible work. While I hope I don’t have a plumbing problem again soon, I will be calling Plumbworks if I need anything!

Danny Cox came out about a toilet with a broken flush mechanism. We decided to replace the toilet with a new low-flow, comfort level seat instead of repairing it yet again. Danny was able to obtain the toilet and have it installed within 3 hours on the same day. He left the area neat and clean and was quite pleasant and helpful.

The technician was knowledgeable, helpful and friendly.

Plumb Works does a great job! All of the professionals they have sent to our house have been terrific and very accomplished.
I want to add that Josh did a great job fixing out leaking outside faucet, as well as the water shutoff valve, and the dripping tub faucet! Josh is terrific!!!

We had a leak and they came out within 2 hours of the initial phone call. Andrew was our plumber and he was knowledgeable, fast, and very helpful with all of our questions. He had the leak fixed in minutes and even went above and beyond to help us repair a bit of the damage we caused that started the leak. Highly recommend.

They arrived within the appointment window and finished all of the work within the appointment window. They did a great job of analyzing the problem and solving it. There might have been cheaper options, but it was worth the price for the prompt and professional service.

The serviceman, Kim was fantastic. Very professional, very thorough, and completed the job quickly and with minimal mess, disruption in the house. Really good.

Great, PROMPT, professional service! As a woman home alone, it was a BIG ADDED PLUS that my NEW favorite plumber is a WOMAN! More plumbing companies need to hire plumbers who are women!

Great service, very responsive and very clear explanations of issues identified.

Plumb Works had excellent communication via email and phone before and after the service. Our plumber was on time, worked quickly, was pleasant and professional. I would use them again.

Eric is always pleasant, professional and efficient. Plumb Works is a reliable source for quality plumbing assistance.

Kim is the best....he keeps us running smooth !

Very good work! I had a leaky tub faucet and spout. Plumbworks took care of everything nicely. No more pesky leaky faucet.

Jacob Krysiak with Plumb Works provided superb plumbing services today. Courteous, knowledgeable, and honest.

Jerome was very polite and courtesy he performed his job and repaired in a timely manner....

We have used these capable plumbers for years. An urgent call today was answered promptly, coordinated by Shontae, and completed efficiently by Spencer. His thorough explanation of the issue and the solution, as well as his congenial manner helped improve my seriously dampened spirits.

Sure knowledgeable and friendly!!

As a demolition Contractor, I am always in the need if a great company with a very skilled staff! Max did a phenomenal job for what I asked, and now, I believe I have found my go-to plumber and company! Thanks, guys for your stellar workmanship and customer service!

Andrew from Plumb Works was on time, likable, and solutions driven. I explained my situation and he worked to find a solution that was achievable and cost effective. I will would recommend them and will be using them in the future.

Great after hours emergency support. I would use them again

Leslie worked diligently to solve our Kohler Sentra connection issue. No luck today. Coming back with a replacement unit in a few days.

Josh was right on time and knew how to solve our issue right away. I was impressed with his professionalism and friendliness and would ask for him again.

They were fast to work me into their schedule in an emergency situation. The plumber was great and I am happy with the service and would definitely use them again.

Plumbworks is very dependable and a well run business - we have used them for 25 years

The plumber was kind, courteous and thorough. The service was very helpful. Thank you for a great experience!

On the pricey side, but always reliable, fast, courteous, and know what they're doing. You get what you pay for.

Hi there,Plumb Works Inc has been our plumber for the passed 4 years. We have found their technicians to be helpful, accurate, cost effective, prompt and informative.They don't have any trouble answering questions about their analysis.They have done both repairs and installations at our house in the Pine Hills neighborhood.As a home owner, I would definitely recommend them to our neighbors.Sincerely,Deanna Alexander

Jamie from Plumbworks is great! He came for a routine inspection and was prompt and friendly.

From start to finish my experience with Plumb Works and Andrew was pleasant and professional. I would highly recommend them!

Service to repair leaking faucets in bathroom sink and tub. Very professional service by Darryl with backup help from Josh. Both service techs were knowledgeable and skilled and appeared to take pride in their work. Thanks for the great job.I have called PlumWorks in the past and have always been pleased with the quality of work performed by their technicians and appreciated their friendly and helpful advice.

Came out promptly, diagnosed my problem and resolved it quickly.

We've used Plumb Works on several occasions and the quality of work and professionalism has always been excellent. Most recently Jon with the help of Spencer installed two gas lines for us. They took the time to discuss layout with me, installed according to the plan, and cleaned up well. They even lent me some tools.

Kass and PlumbWorks did an amazing job and in a very fast manner!

We're very happy with them. Excellent customer service, professional technicians, superb work and reasonable pricing. Thank you very much for your wonderful work!

Kevin D replaced the hoses on my washer and checked a toilet for leaks.

Good work.on time.professional.prices,high.

Outstanding competence and professionalism.Plumb works people are first rate.

Spence was on point - even gave me information on the type of pipe it was and informed me that it’bmost likely isn’t the Home owners Responsibility because it was clearly a community pipe.

Nate was the consummate professional. He addressed all of our needs and took his time to complete his work to the highest standard. I highly recommend their services.

Quenzairra did an amazing job with the garbage disposal installation. Showed up on time and communicated when he would be there. Did excellent work in short time. Very friendly and professional, would recommend to anyone for plumbing needs. Thanks!

There is NO other plumbing company I would trust in Atlanta - Plumb Works is efficient, responsive, and so pleasant to work with. Jeff is awesome and he really takes care of us!

Adam was very knowledgeable about plumbing which ensured he did a great job. It also helped me to understand the plumbing in my home and the repair he made. He explained every step of work he made as well as the costs with details. I loved this because I am a person who loves details.Thank you for sending me Adam.

Prompt, professional and informative. Came, fixed, left.

Great work Andrew. He figured out what was wrong

Kass promptly called me back on a Sunday afternoon when I discovered that my hot water had abruptly stopped working. He had been working all day to rescue someone else, but despite the fact that he was likely exhausted from his earlier job, he came to see my problem. My 13 year old hot water heater had to be replaced. I was afraid he would want to come install the new water heater Monday or later in the week. Instead he checked to see if the one needed was in stock, called for assistance, and went ahead and replaced my hot water heater on a cold December evening. I was incredibly grateful to him and Plumbworks since trying to find time away from work to wait for someone to come has always been difficult. Kass was professional, worked diligently on a weekend evening, kept me apprised of all he was doing and why. I couldn't ask for a kinder, more efficient response to a 73-year old homeowner who doesn't know a thing about plumbing. Thank you Kass and Plumbworks.

Very professional. He actually got here early and did a good job. Donald Land was the technician and I would definitely use him again.

Jeff Norton proved again he is superb.

The techs at Plumbworks are always very helpful and friendly. They explain each repair as well as what is urgent vs what to keep an eye out for so you are prepared. I’ve used them for years

I called Plumbworks for a shower that Val was broken (didn’t know that at the time) the handle was on off but shower continue on. Previously I called 3plumbers they couldn’t help me because I live in apts that I’m renting. Kass advice me the same but he went the extra mile to help me he video called me to see the issue try to help me resolve over the phone he made calls to my management dept of apts after I called and left messages. They never returned my called but he was able to get them to call me back and come for the emergency. Good to know that people is not all about money but to actually help. He was a blessing drop down from the sky. This is the best customer service I got in my life!! And I wasn’t even a customer! I give Kass a 100 stars!

The representatives were very professional and knew what they were talking about and made a great impression on everyone here.

Service agents were prompt, courteous and knowledgeable.

They have been perfect

Super fast service during a very busy time! Repaired our pipe leak in under an hour! Saved the holiday! Thank you Jacob!

The technician, Leslie D., was very knowledgeable, courteous and efficient, explaining the issues discovered, the remedies required and the costs associated with the repairs. The service was prompt and very professional. We will definitely be using Plumb Works again and will ask for Leslie!

After arriving home from a week-long vacation, we found our finished basement partially flooded. Plumb Works responded quickly, sending Nate B. to save the day. After much investigation, we determined the source of the leak - a broken main service line un der ground outside the house. Nate insisted on rescheduling other appointments to stay on the job until our water was restored. Throughout the process, he was courteous,responsive and very skilled at getting the job done! Thanks Nate!

Originally my appointment was for a Monday but they were able to fit me in on the Friday prior. Andrew came round and had the problem solved within the hour. Cleaned up and away. No more water on the basement floor. Great job, awesome personality. No recall as it was done right the first time. I'll use them again

Kim arrived on time, rapidly diagnosed our problem and proceeded to fix it in a timely fashion. He was neat and careful to not scratch our floor in moving our range.

Fast, efficient service. Very knowledgeable technician

Daryl is one of the finest service providers we have ever had. We called Plumb Works for re-running a natural gas line for a grill, and along with that job, he pointed out a problem we had with our hot water heater. We also had a leaky kitchen faucet replaced, and Daryl explained in detail the work required and the cost for all the jobs. All in all, a great experience!

Jerome was on time, friendly, professional, and did a great job. He was able to arrive the same day as I called in.

Received two calls, one from Nate saying he was on his way and one from the office telling me Nate would be the plumber coming and what time he would would arrive.Nate explained everything that he was going to do and more. Job was completed thoroughly and no mess was left.

Leslie couldn't have been more of a professional! She was prompt and pleasant, notable considering she had to scramble from under a crawl space and drive intown to respond to a last minute call in order to see us. The cost to repair a digital faucet was prohibitive and we ultimately decided to replace it with an old fashioned set up, but I would have been happy to have worked with Leslie as she seemed well at ease with unnecessarily advanced plumbing.

We found Plumb Works through a local Ebsco guide and they didn't disappoint. I have had bad experiences with plumbers gouging me and doing poor work and it's why I tried this crew. It's fantastic to say that every aspect of this was great. Leslie gave a fair price, her work was great, and it was all managed in good time. I am holding onto this business card because I think I have just found the only plumber I will call again. If you need a plumber, call them for Leslie!

I have been a customer of Plumbworks for 12 years and have always received excellent customer service from knowledgeable technicians. Josh was my tech for many years. He was friendly, efficient and he knew his stuff! When Josh moved to a different position in the company, we were introduced to Jeff, who has been really great, as well. He's up front and honest. I would highly recommend Plumbworks, Inc.!

Great job in freezing weather! We had a leak in the line to the street, and Leslie did a fabulous job darter,in where the leak was, and repairing it!

Kim did a great job diagnosing the plumbing situation in my basement. I will definitely call them again. Kim was exceptional at his job.

A cancellation provided the technician with the opportunity to come today. The technician was pleasant and respectful. He solved the problem in no time and drains are working well.

Work done quickly and efficiently! Very nice people to work with! I highly recommend!

Have used Plumb Works multiple times, most recently this week. Don’t know about you but when needing service I worry about three things; the person I’m letting into my house, the quality of the work being done, and the price. Using Plumb Works means I don’t have to worry about these. The person that comes to my door is a knowledgeable professional whose work I can rely on, and at a reasonable price.

Eric was really knowledgeable and helpful.

Andrew comes to our when needed and has done great work on everything. Today, he knew exactly how to repair and secure the toilet seat and flusher on our one piece toilet which is more complex to fix. Andrew always shows up on time, is pleasant and most importantly is so capable and knowledgeable at his job! Thanks.

Great experience with Plumb Works. They’re always quick to schedule and very professional and communicative. Highly recommend!

We had Eric come out and look at our water heater. He was very knowledgeable, friendly, and talked us honestly through our tankless water heater issue and our options to fix the problem. Great service! Will definitely use Eric and this Company again.

Darryl J is straightforward and by the book. He crosses all the ts and dots all the is. He walked me through the process step by step, and he got the job done. Problems resolved. Customer happy. Money well spent.

They did an excellent job

Andrew was very friendly and professional and definitely knew his stuff. He was quick to identify the problem and get it solved. The customer service was also very good, they got us scheduled right away and were nice and responsive. We would definitely use them again.

Leslie from Plumb works was OUTSTANDING! She was my first estimate. Due to the cost of the project I had to get follow up estimates. Of note at each subsequent estimate I had to explain how it could be done with the information that Leslie provided me. I was quite pleased that Plumb Works prices were competitive and that Leslie was more informed than the other representatives that came to my house.The follow up and checking in during and after the job were very much appreciated. I look forward to working with her and Plumb works in the future!

I have used this company twice, to fix a poor job competed with previous ownership and to clean out a clogged pipe. Both Leslie and Spencer were helpful, explained everything to me, and overall the company response time is a huge relief when you have plumbing issues. Highly recommend.

I've used Plumbworks on and off for a couple of years now and I absolutely love them. Often times they have a full schedule so I have to arrange for after hours which is an up charge. Every single time this happened, they still managed to make it before 5pm and I don't get charged. Companies that are less trustworthy would just schedule after 5 and pocket the fee. I'm also in an area where the parking is limited and not once have the technicians complained about the extra effort. Their service is always prompt, reasonable and their technicians are so pleasant!

They charge dispatch fee, diagnose fee for coming out to give estimate for a job…cmon, people need to say no to these junk fees.

I’m shocked at all the good reviews, but even more shocked that a company as reputable as Plumb Works would fail to show up or even call to say they can’t show up for an appt. But, it happened to me last Friday.

Vann installed a new toilet for us. He even cleaned the floor where the old one sat. He was very professional, polite and friendly.

Leslie was extremely competent and professional. I felt that I was very well taken care of today by her. She answered allMy questions and went beyond expectations in the quality of her services and her general demeanor.I would recommend her without reservation.I've never had a woman plumber before! Very impressed.

Jacob K is absolutely fantastic. Explains things thoroughly and makes recommendations about the best course of action. Will definitely use Plumb Works again.

Our service technician this morning, Spencer Sarjeant, was terrific.

With that said, I hope that this water heater lasts longer than the six years that the one it replaced did. Both purchased/installed by Plumb Works

Leslie came out and did a great job of explaining all the ins-and-outs of installing a new tankless system as well as fixing a running toilet.

Leslie, the technician/plumber, showed up on time and was very courteous. She solved my issue with my shower drain and explained how my builder got away with the crappy work. I will definitely use Plumb Works again in the future.

Very responsive, quick turn around to arrive, efficient, professional and reasonably priced.

Excellent service, appreciate the promptness and professional performance of the workers.

We've used Plumb Works now for about three years. Jeff (and Erica) have helped me before (at a different home) when a couple of plumbers from other companies were unable to solve my dilemma with a shower tower. We just moved into a new home, and wanted to have a plumber come and help us understand our new plumbing system and options for controlling it - so, of course we went back to the company where we'd experienced great service previously. And - we were again totally pleased.

I am very satisfied with my decision to use Plumb Works. Nate was very professional throughout and I felt that I could trust his judgement. He did a great, timely job on my project and now things are working even better than before! I will defn call Plumb Works in the future for my plumbing needs.

They did a good job identifying the problem

Great experience with Plumb Works! Spencer was awesome. Big thanks for the professional service and superior work.

Our water bill has been going up for the last couple of months for seemingly no reason. Darryl came by to check if we had any minor water leaks & went above and beyond. He not only checked all of our toilets, faucets and appliances but he also checked the water pressure, the meter and went in our not so pleasant crawl space to check for leaks. Darryl also walked me through the house and went over some concerns about improper plumbing that the previous owner had done and what to do or watch for in the future. Thanks Darryl!

I want to Thank Erica & Nate with the Plumb Works team for going the extra mile to provide an exceptional experience with getting my plumbing problem resolved. When I could not find a plumbing company in my area with the knowledge to work on my Numi toilet, Plumb Works made a exception to travel an extreme distance from their normal service area to help me out. Erica explained my situation to the Owner of Plumb Works and he generously gave his permission to make the trip to help to help this lady in distress. Nate was able to take care of the problem in one day. I personally believe Nate to be the most knowledgeable plumber I have ever had the pleasure to work with. Nate explained everything he was going to do and why he was doing it every step of the way to resolve the problem with the least expense.Plumb Works set the appointment date and time with me, sent me a text when Nate was on the way to my home that included his full name and a photo. Nate called when he was about 25 minutes away to let me know his expected arival time. I also want to thank this company for the respect they provided in my home.Nate was clean, wore shoe covers while in my home & left everything clean and in exactly the same place it was located before he started his work. I want everyone who needs a plumber and is in the area that is serviced by Plumb Works to knoe that you will never find a better company with better employees to take care of your plumbing needs. It makes me want to move to the Atlanta area. Thank you Plumb Works and especially Erica and Nate.June Smith

The two gentlemen replaced the drain piece and tested the purge function. They also answered all my questions - customer education!

My garbage disposal was leaking from the bottom, and we expected that it needed to be replaced. When I called Plumb Works, Shontae was very courteous and helpful. I was very surprised that I was able to get an appointment the same day that I called. Nate was the plumber who came out to service my disposal, and he was prompt, professional and very knowledgeable. I appreciated the tips that he gave to me regarding the maintenance of the new disposal that he installed. I had a wonderful experience with Nate and Plumb Works! I am a first-time customer and definitely plan to have Plumb Works, Inc. take care of any future plumbing needs that we may have.

Daryl was great. As professional as anyone you've ever sent. The job was difficult (moving a gas line) requiring work in the kitchen and in the crawl space but once he figured out what we needed, he just went about it like it was routine.

Kass B was excellent! He called when he was about 30min out, he was knowledgeable and really listened to what was happening w our toilets. He communicated clearly and honestly and explained our options. He discussed and worked with us to determine the best option and was proactive about our concerns. He was sympathetic to our needs and very kind throughout it all, working to get us the best price. Highly recommend!

Spencer is very knowledgeable and always goes above and beyond to find solutions for our plumbing issues. We appreciate how respectful he is when entering our home. Always a pleasure!

I’ve enjoyed the polite friendly manner and knowledge of all your technicians. But, Nate has gone above and beyond. He was patient and took the time to show me how I could prevent further catastrophes.

Plumb Works has been my plumber since 2004. They have always done quality work at reasonable prices. Today I had an emergency plumbing backup in my house and when I called all the plumbers were out and I was put on standby for possible after hour service. Leslie checked in and saw my emergency request and told the dispatcher she would handle the emergency call first as she just had routine plumbing jobs that were not emergencies. She called me within 20 minutes and came down and quickly diagnosed the problem as a grease stoppage. She cleaned out the pipes and told me about a Bioenzyme to use in my kitchen sink to avoid future blockages. Great job Leslie!

Have used Plumb Works for about 30 years. Professional, reliable and Kim is currently our expert - on time, intelligent and courteous! A pleasure to have him working in our house.

They didn’t repair my faucet aerator and took it with them so that the situation is worse than before. I have called another company.

All of the above! The technician was, in a word, great!

Everyone was professional from dispatch all the way to the very skilled technician, the prices was reasonable I had a burst pipe outside my house, he fixed it the same day and my dad said he did an perfect job. I am diffidently going to use this company for services again. Thanks!

Plumb Works came out after a different company (sounds like Road Runner) was unable to clear a main line clog. The new plumber worked for hours to clear the clog and did so successfully. Then he quoted a repair price that was half of the first company’s price. They worked hard and I would definitely use again.

They are efficient, responsive, good communicators, and reasonably priced. Alex replaced a leaky pipe in a closet in just an hour.

Great group of guys. I am currently going through finishing my basemen and they're helping me with the bathroom portion of the job. They helped me with the lay out, brought up a lot of points I had not taken into consideration. So with their help we were able to come to final decision on lay out and design. They also helped with a few other issues I had through out the house (hey, if they're in my house might as well try to knock out as many issue!) like old leaky faucet in kitchen. This was pretty important as they old faucet wasn't of adequate size for the sink, and we just didn't like it at all. They brought me over samples that fit what we were looking for and installed a new and improved faucet. These guys communicated every step along the way, and ultimately I know I don't have to worry about if these guys did a good job, or if they'll stand behind their work.

The staff was here for about 40 minutes, and the price was almost $1100 to replace a leaking fitting on an outside supply line.No first time customer discount was offered.We hope that the repair will last a long time.After the company came, I read the reviews, and there were several other customers who complained about their outrageous prices.When we ask about why they charged $1100 for 40 minutes of work, one of the technician said there is always one set price; and in the case of our outdoor plumbing work, the standard fee for that was $1100, whether it took 40 minutes or four hours.Customers should know this set price upfront

Andrew was very nice and gave us a few options. He was looking out for the best option for us and did not want us to over spend. Very friendly and finished the job in no time. Great experience.

I came home and discovered that there was a major problem with my plumbing….sewage backing up into my tubs and water all over the floor. Immediately went to google for recommendations for a plumber. Plumbworks was the first on the list, and with one call I was able to get the help I needed. Jacob was thorough, he didn’t try to oversell me at all; but he found the issue and got it fixed. I’m extremely grateful for everything he did and the information he provided me.

Max of Plumbworks did an excellent job of helping me out in a pinch. I ran into a plumbing issue in the evening and plumbworks sent out their plumber, Max. He was super helpful, professional and got the job done, even if it meant working till Midnight! Thanks Plumbworks and Max!

Plumbing issues is not fun.Choosing a good plumbing company is challenging. This company has great customer service from the initial contact for scheduling the appointment to the technician resolving the issue. We will use the company again.

They were very responsive, came within hours of my call which was great. Gave us an estimate that seemed a little high but reasonable given the explanation of work needed. Made it sound like it would take several hours. We agreed to move forward. It ended up taking 20 minutes which was great but they still charged me the full amount. Considering the amount of work actually needed the fee was very high. He did good work. I just have a little sticker shock given the outcome.

Spencer did a very good job, was very communicative and an all-around nice person. I will use their service again.

Have used Eric Ponder with Plumb Works, Inc on several occasions. He is my go to Plumber whenever I need something fixed and I do not feel comfortable doing it myself. In each situation, he has gone above and beyond my expectations when fixing my home problem. He is always very professional and extremely knowledgeable about his craft. I love the fact that he always make sure everything is working properly and clean up before telling me the works complete. I would not hesitate to recommend him to resolve any plumb situation.

Leslie was absolutely terrific. I've NEVER had a better experience with a plumber in my life. I just can't say enough good things about Leslie and Plumb Works. I'm so glad I found them and I will be recommending them to all my neighbors.

Great, prompt after hours service to replace a sump pump. Outstanding, would highly recommend.

Leslie was the best. She came on time and she was kind, considerate, and competent. When we discovered that the toilet tank we ordered had shattered, she called the hardware store for us, found a match for the tank, and went and picked it up for us. I can't recommend her enough. Ask for her when you call in.

We have always had great service with Plumb Works and today was another top-notch experience. Even in the midst of the current COVID-19 environment, Plumb Works was able to respond quickly to our need for a plumber. Leslie took all of the appropriate precautions (mask, gloves, booties, disinfecting her equipment between jobs) to ensure that we, and she, felt safe. Leslie was professional, personable and did an expert job fixing our shower as well as performing an inspection on our other bathrooms. I appreciate her attention to detail and her commitment to tracking down parts so that she could finish the job quickly. Great job Leslie!

Kass was awesome and I highly recommend him!!

Jerome completed the job quickly and professionally, hebdid not have an issue waiting for an additional optional part which he didn't have to do. Cheerful and personable during the service.

Kim was a busy person on call over the weekend. He came soon as he could and stayed as long as he needed to finish the job. That Kim is who usually comes was a help for me as he already knew where everything is located! Thank you! Elkin Alston

Arrived on time and solved my issue. He was committed to finding a fix at a reasonable price. Setting up appointment was easy too. Thank you!!

Great crew, knowledgeable and did a fabulous job! Will definitely use again.

Eric was amazing. We changed the scope of work a bit on the fly, and he was super professional in accommodating us. All the work was very tidy; Eric was really careful and clean with everything. On top of that, he’s one of the friendliest people you’ll ever meet.Highly recommended!!

They came out within an hour and fixed it fast and for a great price!

Today Jamey B met me at our rental house to fix some problems we were having there. We have called your company several times for issues at our current residence as well as at the rental property. I finally realized that I need to tell you all how pleased I am with the service your company provides. You are always timely. Your technicians always take time the time to explain the situation, the options and the associated costs. Today Jamey took the time to spell out a number of issues going on at our rental home, the associated costs, and the variety of options along with the potential benefits of each piece of the service. Then he explained it all again to my husband over the phone. On top of that he was nothing short of extremely professional and courteous. Of course, everyone who has come to our house fits this bill. I am just always so pleased with my interactions with your company. Thank you for valuing customer service as much as technical service; it means a lot.So kudos to everyone, and today especially, kudos to Jamey B - he was great.

Hass came a week ago and spent about 30 minutes assessing my project to replace brass Roman tub with diverter and hand sprayer fixtures with chrome Kohler which I had already purchased. He consulted with his manager and priced and scheduled the project for this week.He arrived with Matt yesterday and they planned out their work very carefully before beginning. I knew this was a complex job replacing 20 yo fixtures that had been installed during construction. They spent approx 6 hours working without a lunch break. Their work was meticulous and improved on the original work. Initially I thought the price was high but I saw that the work required both skill and Kohler experience. Five star plus reviews for Hass and Matt.

Had a leaky toilet with water staining the ceiling below. Called at 3p on Friday, and scheduled for first available on Saturday. They called me back saying they could work me in that day within 15 minutes. Repairman called before he came, and arrived on time. He was friendly, knowledgeable, told me price before he started and kept it when finished. Definitely recommend.

Called several other plumbers and these were the only I could get out to fix my shut off valve same day.

Hired to try and unclog my kitchen disposal. Quick job. Was supposed to show up at 8am, but tech showed up late. Then he told me he wanted $221 for that 10 minute job; I refused; he billed me $69 just for showing up when I asked him to leave. Total rip off IMO.

We were very pleased with Danny Cox of Plumb Works, who came to our house and gave us good advice about a water heater that we thought had to be replaced, but that wasn't the case. Danny explained the problem, did a test, and advised us about how much longer our water heater had to go. He was friendly, prompt, and very competent. When that heater goes go, we'll call Danny.

I reached out to Plumb works because they are one of the preferred plumber for Toto toilets. Jerome was my service tech and he not only installed a new toilet but was also very helpful jn repairing a few other plumbing issues. He was honest, timely, courteous and paid attention and provided exceptional service. I would refer their service to anyone and also will come back to them for any plumbing work I will need in the future

Spencer was wonderful, super fast and knowledgeable!

Service tech was professional and did do a great job!!! Will definitely use again.

Very happy with the work Kim did; he was professional, courteous, answered all questions we had. We are very pleased and highly recommend Plumbworks.

Had to replace the main water line running into the house from the street. Went with Plumb Works based on the positive reviews and recommendations from neighbors. Setting up the appointment was easy, they called to say they were on their way and arrived on time, assessed the problem quickly, provided a written quote on the spot, and completed the work that day. Spencer, the Tech, communicated about the process in a clear and concise way. The entire experience was smooth and professional. They also have a 12 Months Same As Cash going on right now through Wells Fargo.

Andrew came out on a holiday to repair a big leak. Recognizing that he couldn’t access the entire leak without tearing out the wall he recommended working w a GC to minimize the damage. In the meantime he capped the leaky pipe so the rest of the house has water.

Andrew was professional, efficient, and pleasant. He handled everything well.

Plumbworks has consistently provided friendly, prompt and professional service over many years and Spencer has continued the tradition. Highly recommended.

I love Plumb Works. Great service, knowledgable and ethical plumbers who do a great job and you can trust.

Had a clogged sewer line. PW moved their schedule around to be sure I could get timely service. Nate Blue, the plumber, was very knowledgeable and informative. I've been using PW for years. Highly recommended.

Jerome was super nice and explained everything thoroughly. Toilets fixed and I’m extremely happy with the service!

Spencer was very courteous, calling ahead of time, professional and knowledgeable . Did great job explaining everything and did a great job cleaning out the drain. Thank you

Great service. Arrived on time, provided firm quote and quickly fixed my toilets. Provide a 2 year warranty.

Plumb Works is great. Nice people good work and showed up ASAP and installed new water heater. I highly recommend them. They were practically done with install before others even called me back.

Confirmed an appointment for today from 11-2. Called at 121pm to check-in on the status and was told the plumber was still at the previous job but still planned to come. At 234pm I received a call that they had some emergencys pop up and could no longer come today...and, it would be 6 days before they could reschedule. Unprofessional.

I would NEVER recommend the Plumb Works location for Water Heater Repair. They were very nice and cordial when I called, and I received a call when the plumber was on his way BUT this is when I began to worry. I described the issue to him (pilot light not lighting) on the phone and right away he said I will come and look at it but most of the time we just have to replace the full water heater. I explained to him the unit was only 3 years old and he said he would be there to look at it soon. After arriving at my house he spent about 3 minutes looking at the unit, tried to light the pilot light (just like I had tried this am) clicked around on his iPad and then informed me that I would need a new unit. I asked if he would do any diagnostics on it and he said he knew the problem and it would need to be fully replaced.I then asked for a quote for the replacement, still not convinced as he has now only been in my house for less then 10 minutes. He then quoted me $1,995 for a new water heater, we just replaced one (from another company) at our old house across town for around $1,000 - I asked about why the cost was so high and he explained that if I had a issue with the cost I could call Home Depot because Plumb Works sells their own brand and it would cost more. I decline his offer, payed the $69 fee for him to come to my house and DO NOTHING and then he proceeds to leave.After I called another plumbing company from across town who we had worked with before, they are quick to respond spent about 30 min troubleshooting my unit, finds out it is under warranty, callis in the part (which was a small bulb on the back of the machine that was broken) and for less than $100 I have hot water again.I cannot imagine if I had dropped $1,995 with Plum Works for a full new unit when it was just a light bulb. They did nothing to help and did not even try and solve the problem. DO NOT USE THEM. You will be ripped off.

Leslie was awesome. On time, professional. Explained what was wrong and guided me on how it could be repaired. Got everything ordered for me and explained my options for when the part came in. Got my faucet working manually as the electronics were on the way. I am so happy with my experience - I will definitely use them again and I would recommend them to friends and family!

Very fast and accomodating. Great customer service.

They found a leak. Great, professional service!

Milton did a really good job. He was professional and explained everything thoroughly.

Plumb Works did a great job diagnosing my water line leak and replacing the whole thing the same day. They had the right amount of personnel available to get a big job done quickly.

I had a great experience with them and highly recommend Quenzairra who was very diligent and took the time to go above and beyond. Thank you Q!

Eric was prompt and courteous. He diagnosed the problem with my faucet and fixed it quickly. He was neat and clean and he did a great job. I thought the price was fair. I will definitely use Plumbworks again.

Spencer is just fabulous! He knows what he is doing and he is the consummate professional. He's honest and when he tells you something you can count on him!

Excellent Service. Very knowledgeable. Came out same day during busy holiday season to fix clogged main pipe. Reasonably priced for the service offered compared to other quotes. I would highly recommend Plumb Works for all your plumbing needs. Max, our technician, was the best. Thank you Max for fixing our main line stoppage in a time of need!

Eric installed a water filtration system for me. Excellent service, great work. Thanks Eric!

Really nice, professional plumber. Worked quickly, communicated well.

Kaz replaced our sump pump today. He was efficient, informative, and gave us several options. Highly recommend.

She checked to make sure my tankless water heater wasn’t leaking gas. Very nice professional and made me feel confident that I did not have a gas issue

Andrew did an excellent job correcting a plumbing leak in my home!

Our service technician was very courteous, knowledgeable, and perform the work in a very timely manner. I appreciated the quality of his work and will use Plumb Works again because of his service.

vann chea is an excellant service tech! Highly professional & very capable.I would only want Vann for any future repairs.

I needed to have four lavatory pop up drains/stoppers repaired. I was told two were broken and one of those possibly will need to be completely replaced along with the faucet ( which works perfectly fine) bc they might not find a match. I told them the faucet is fine, match drain as close as possible. The third one just needed to be hooked back onto the rod and same with the fourth drain per technician. They wrote out a bill that came to 791.00 For the replacement of the pop up drains. I told them I couldn’t afford that amount of money. So, I paid their 69.00 trip charge and they left. I went online and looked up how to repair sink drains/stoppers. I went to lowes and purchased one pop-up brass sink drain/stopper and one 6inch ball rod assembly for less than 20.00. Came home and re attached myself. I will never use this company again!

Quick and courteous. The only reason I didn’t not use Plumb Works as I live in a high rise and the leak they found was not from me. If I have any further plumbing issues, I certainly would not think twice about calling Plumb Works.

Leslie D. was professional, knowledgeable and diligent in solving our problem. Could not ask for better!

Kevin found the cause of the problem and fixed it. Well done.

Our Plumber Q performed an annual inspection and replaced a faulty PRV. He was very informative and explained everything he did in both tasks. I’d recommend Plumbworks and if I have a problem in the future, I’d request Q

Plumbworks does the job fast and well! We bought our house in Atlanta 7 years ago and got Plumbworks recommended to us by a neighbor. We've used them ever since. They never have to come back to re-do a job or patch something up. When they repair something, it's done right the first time! They are clean, professional, and fast. Most recently we had to suddenly replace a water-heater. They got to us fast, had the job done in half a day, and brought the whole system up to code. I don't know if they are the cheapest, but they are high quality and we'll pay for that any day! We will surely use them again and again.

Highly competitive, but more expensive per hour than I can charge w a PhD

Darryl is a gem. He is professional and personable. He explained everything well before and after the work was completed. We had a leaking water heater - emergency situation at night A new water tank was put in next morning. I will recommend him to anyone.

Eric & David from Plumbworks did a fantastic job today. We have had a leaky hot water faucet in our guest bath that others plumbers would not touch since the faucets are original (1968) and no longer manufactured. Plumbworks was prepared to find a suitable replacement, but discovered the leak was due to the valve stem not being tight enough. After chipping a bit of tile away to get access to the valve stem, the leak was repaired and the faucet escutcheon covered the tiled area. Amazing!Plumbworks also did a great job with a bathroom sink faucet replacement and resolved our low water flow issue to that faucet.Eric & David were effective, professional and cleaned everything up perfectly before heading out.HIGHLY recommend Plumbworks! Thanks again!

Thanks to Jacob for the professional and timely prv diagnosis and replacement

We have used Plumb Works many times over the years and have always been very happy with the good service. We highly recommend them!

We have been customers for 37 years!! They are always punctual, professional and knowledgable. The associates in the office who handle booking appointments and billing are extremely customer service oriented too. These professionals take pride in their work and stay until the job is done correctly. Cannot recommend them more!

Spencer was great! Very professional and kind. Did the work in no time! Very pleased with the level of service and how quickly we now have a new working toilet.

We have had unpleasant experiences with Plumbers in the past but Danny Cox was great! I called about a clogged toilet but our pipes froze that same day. He spent several hours mostly trouble shooting the water issue and replacing a rusted pressure valve among other things. Our water was restored before he left. Danny was : professional, courteous and patiently explained everything !...some of the pricing is steep but it was a relief to have a Plumber actually show up when expected and do the job right! We signed a contrat with Plumb Works.

This was the second time that Nate Blue came to fix something at my house. He explains what the problem is, and goes about the repairs with such an easy manner that you automatically trust what he's doing as he explains why as he goes along. I had visions of having to tear up the bath room wall, or the kitchen ceiling over the sink, but thru his investigating he found it was actually a simple problem to fix. When I asked how I could get him again for some other pluming I have to do, he said I could request him when I call for service, which believe me, I will do. Thanks Nate, you made my day

Leslie called in advance to make sure we were available. She identified the issue, explained and quoted the scope of the work. We are very satisfied with the quality of the work, and are grateful to have our faucet fixed. It was a good value for us because we were able to have the job done today, and not continue to see water (Money) literally run down the drain.

Kim was above and beyond helpful with an out of the ordinary wall mounted toilet issue at our business. I NEVER EVER leave reviews and this one is completely unsolicited!

Punctual, and provided plenty of clarity on why certain choices were being made. Prices seem to be right at market value

Spencer Sargeant was outstanding in his service and technical plumbing knowledge and ability! He quickly and brilliantly analyses the problem and comes up for the best solution for the customer. He is trustworthy, on time, and can be counted on to perform the very best job possible for the customer!Thank you Spencer for another excellent job with my plumbing needs!Jan Curtis3111 Arden Rd, Atlanta, GA 30305

Nate is the man. He took the time to show me what was wrong and what he was doing to repair the problem. He also went over some maintenance tips. Timely and professional.

Just had yet another great experience with Plumb Works. Spencer, and everyone we've worked with from Plumb Works, always provides the best service.

I have been using them for years. They have good guys, and they always see to it that I am pleased with their work. Very easy to schedule and they are prompt in showing up. Very professional.

Nate B is the most professional, knowledgeable and thorough plumber we have ever encountered. He studies a problem, asks pertinent questions, and looks for the best solution. We have an older house that has plumbing mysteries, and Nate has consistently seen through to the real problem. Great guy!

Technician Andrew was transparent, courteous and very timely. Thank you for the great job unclogging our sewer drain

On time, professional and honest about what was actually needed. Could have sold me something I didn’t need but didn’t.

Highly recommend Nate from Plumb Works, very professional & efficient.

Needed kitchen sink replumbed and faucet installed. Showed up on time at the very start of the time window given. Done in an hour. Very professional.

Great service, very responsive when we had follow-up questions, informative, thorough and helpful. Will definitely use again.

Joe is absolutely the best!!! Super pro, knowledgeable, helpful as hell! Truly goes above and beyond.

Darryl was very helpful in explaining to me what he found and what my options might be. I felt completely comfortable discussing all the issues with him and I felt he went beyond my expectations as well as surpassing his own professional obligations. I expect I'll need some additional verification and support when I re-schedule the Water Dept. to come back, and I'll specifically request that y'all send him again.Thank you for your help.

I was pleased with todays service. First I received a quick call back after requesting an appointment online. Second I scheduled an acceptable date. Third the technician called before arriving and was extremely respectful and pleasant. Fourth he diagnosed and fixed my problem at a reasonable price. I’ve been using PLUMBWORKS for 2 decades. Thank you PLUMBWORKS!

Eric ponder does careful and fast analysis of the problem, and he’s a very nice man.

I was able to make an appointment quickly, and the plumber even arrived early! He was courteous, did a nice job and even cleaned the toilet afterwards. Definitely recommend!

Jerome is phenomenal- great work, friendly, professional, and timely. Will absolutely use Plumb Works and specifically Jerome for all plumbing needs.

Very timely, professional, communicative and transparent in pricing and options. Scheduled quickly and was done in a very short timeframe. Great company with great people in every role

Jacob Krysiak was our technician. He was great, showed up on time, knows his stuff, explained everything, and absolutely professional in every way. I cannot say enough positives about this company and their people.

Kim was wonderful. Somehow, even though he had to tear out a very large bush and dig a huge hole, it now looks like it never even happened! He even replanted the bush!

Kevin and his crew did a great job on my repair.

Great response time and excellent service and insight. Kim Johnson is a star technician and person!

Eric is always knowledgeable of any plumbing problem and communicates the problem clearly. Eric had been handling our plumbing issues for several years and I would recommend him highly.

Came on time. Did the job. Mission accomplished!

Very professional firm and Leslie D and Katie S. are great to work with! Leslie is a great plumber.

These guys are very experienced and do a 110% job

Plumb Works to the rescue! Our sewer line was blocked and Andrew came ASAP. Diagnosed the issue with a pipe camera - roots! Cleared the line as much as possible for immediate relief. Andrew, Katie and Plumb Works are awesome.

Needed to replace my water heater. Spencer showed up a couple hours after my initial call, did great work, and the price was only a few percent off from the two other places I got quotes from. Spencer was knowledgeable, professional, and knocked the work out fast.

It was an emergency but no one was available!

Cannot recommend Kass enough! He went over and beyond in helping us w several plumbing issues.

Jacob worked extremely hard for hours at night to get my sewer line unclogged.

Our technician, Spencer, was excellent! He arrived on time, diagnosed the problem quickly and correctly and then provided me with a solution that was affordable. The repairs were done excellently and at the agreed upon price. I could not have had a better repair experience. I recommend Plumb Works, and Spencer specifically, highly.

Darryl did an amazing job! He was very detailed and explained all the options before beginning any work. He was super nice and I enjoyed working with him.

Our first call to Plumb Works was two or three years ago - for what proved to be a signifiant problem (opening the wall and repairing/replacing a section of building pipe) in a condominium. His diagnosis was careful, thorough - and repair excellent with no repeat visit necessary. Since then, most recently yesterday, Jamey has made several repairs - from minor to significant. He thinks through the problem thoroughly, explains it clearly, and fixes it competently. Besides competent he is always professional and courteous, (I should add that other Plumb Works technicians who have accompanied him have been very professional.) Feel absolutely confident that in a condominium, where one person's problem is quickly another's, that we are in good hands.

We used Plumb Works for our back flow testing and they were great! Super easy to schedule and communicate with. Highly recommend!

Leslie, was punctual, very empathic with my situation of tree falling on my home. Was very professional, performed her task to determine if my property had a leak efficiently and explained things so as a lay person I could understand.
I was most pleased with service and would recommend highly. Thank u!

Plumb Works has always performed well in an emergency or annual inspection. I appreciate their honesty and integrity. What a pleasure to open the door and find a woman plumber! Leslie was professional and very helpful in finding our problem and rectifying the situation to avoid the problem from recurring in the future. Thanks, Leslie!

We had an issue with our hot water heater, and Jeff came well within the 11am-2pm window we were given. He was in and out in an hour, and we have hot water again! He was very friendly, and we will definitely be using them for our future plumbing needs.

The first thing we noticed about Eric from Plumb Works was his enthusiasm. His positive attitude towards handling a difficult plumbing situation was reassuring. He fixed the kitchen sink fixture and discussed dealing with the manufacturer directly and following their guide if further problems continue. When inspecting our household plumbing Eric was honest about our house: we have an old house, treat the older fixtures with care. I like someone who tells us the truth, rather than gloss over any potential problems.Regarding the company, Plumb Works, they have worked on various problems for us for years, are always on time or call, return our calls, and are sincere. This company shows integrity and I recommend them to anyone. If for any reason you have a problem that is not resolved, call them and they will return, perhaps with two plumbers, to asses the situation and handle it responsibly. That has been our direct experience and is why we continue to use them. In particular, I will request Eric Ponder for all return visits because of his competence and genuinely friendly and caring nature!

Plum Works were great from phone call to service. Danny and Robert were helpful in finding leaks and quickly repaired them. Now have service agreement with this fine company!

The technician, Kim Johnson, that Plumb Works sent to my property for multiple plumbing issues, was one of the finest plumbers I have even worked with. He was informative, offered choices for work to be done, and honest about what the various situations were at my house. Who could ask for anything more? If you do business with PW be sure to ask for Kim. His personality is great and his work even better.

Andrew was the technician.I schedule an appointment with the Plumb works and the customer service lady told that I need to pay $69 to get the estimate of the work. If I hire them to do my work then $69 will be waived. So, I decided to try them after reading reviews.But it was a very wrong decision, the technician Name Andrew came, first of all without the shoe cover, so I requested to take shoes off and he did that, then without checking anything, he is telling me that I need to sign an agreement, I asked what it is for. He said this is for agreeing to pay $224. I asked is this the repair cost? He said no, this is to get the estimate, I said then what is for $69? He now saying this is the added fee to diagnose. I said what? Then I said well I need to call to your office. I called and they kept telling me that sometimes there will be additional fees to diagnose the actual issue. I asked then why I am paying $69? They now changed their word and saying that just the dispatch fee. I had no clue before they come about this additional fee.I even sent the pics and videos of the issue and the technician didnt even bother to turn on the washer to see the actual problem but just giving this random number. I got really disappointed as I am a student and paying $69+$224 is just to get the estimate to repair seems super ridiculous.Then the office lady called the technician and he was talking very badly about me with her, and was so rude in behavior. Then the lady called me and I said, I dont want to pay $69 for not getting any quote and dont want to pay $69 as this is making no sense to me.So, then she called the technician and advice them to leave my property. The main technician Andrew was super rude and very unprofessional. Just wasted my time.Please give me a second thought before hiring this pro. The other technicians in this company may be good but surely not the one they sent to me.

Prompt, courteous, skilled, and accurate. Absolutely loved my Technician. Hope I never need him again ... but, if I have an issue, I will call Plumb Works first.

Another round of using PlumbWorks happily. Jerome was prompt and pleasant, and installed the HelloTushy bidet efficiently. They are a bit pricey, I suspect, but they are so wonderfully reliable!

Great service by Kim! He is always very professional and takes time to explain everything about the repairs so I understand what has been done.

Plumb Works made scheduling an appointment very easy. Spencer and Andrew who completed two (separate) jobs were both experienced, efficient and very friendly. I would recommend their services to my friends and family.

Installation was made as requested, they answered all my questions, after sales service good as well. Fast service. 👍

Leslie with Plumb Works did an excellent job replacing the plumbing for our bathroom sink. She arrived right on schedule, was courteous and worked quickly. The price was fair and she gave us a first time customer discount. Quality work. Would recommend and use again.

On a scale of 10, I give them an 11.

First of all, when I called Plumb Works they were able to get someone out to our house the next day. When Danny arrived he presented his card and introduced himself. He was very courteous and professional. We needed two outside leaking faucets repaired. Danny quickly accessed our situation, described the problem and how to repair, then described their flat rate pricing system. We gave the green light to repair and within an hour or two both faucets were fixed. I would recommend Plumb Works to my neighbors and friends based on my experinece with Danny. Very satisfied customer.

Our condominium building is almost 100 years old. Plumbing is shared and poor quality work could cause damage to other units. We have relied on PlumbWorks for professionalism and excellence for many years.

Great initial meeting.

Looking forward to the final result.

Andrew Wexler and the young man that was with him doing an apprenticeship were very helpful and made sure I understood exactly what to expect. Very professional and got the job done the same day which exceeded my expectation. The toilet was delivered and installed seamlessly. Thank you Andrew and the young man that was assisting him! Job well done!

Both my hot water heater and dishwasher went almost at the same time. Eric Ponder came to the rescue. In no time he was able to get a short water heater that fit into my condo space and install it. He is a delightful, knowledgeable person. He clearly explained my options, what he was doing, and why. I have complete confidence in him and his work. I most highly recommend Plumb Works and Eric. I took several cards from him to give to my friends.

Kass came right away on an after hours call. My bathroom was flooded and he got the leak taken care of right away. He called the restoration team on my behalf and ensured that they could come and repair my floorboard as water was everywhere. Gave me his cell and told me to call anytime. Mass and Plumb Works are my plumbers from now on.

They are always on time and the techs are always friendly and knowledgeable.

Amazing people! Amazing service! Thanks to Kass who took care of both bathrooms in a timely manner

As a Realtor, I am only as good as my contacts and contractors. These guys have always done quality work, and continue to do so. I can rely on them and trust their judgment when it comes to all things plumbing. They are experienced, personable, easy to work and communicate with, and I will definitely be continuing to use them for future work, quotes, and projects. Thank you, PlumbWorks!

Came out quickly. Clearly explained the problem, and had the skills and experience to fix it.

The Plumb Works Team has taken care of our Midtown home (105 years old this year) for 21 years. Expert, Professional and Customer Centered service each visit. The office Team (LeAnn) and Tech Team (Vann) are the very best!

My technician was great and had been to my home before.

Diagnosed the problem & got it fixed

I found this company on Angie's List. They were courteous and professional from the start. Our technician, Garrett, was supposed to be there between 8am and 9am and he showed up at 7:59. Excellent! He discovered the issue within 15 minutes, saving us $$$ and a huge headache in the process. I'm very happy with Plumb Works!

My experience with Plumb Works has been great! I just finished my annual service inspection with Spencer, who was thorough and knowledgeable. He was very approachable and I did not feel pressured to renew the inspection plan at all. Shontae made scheduling super easy and they even called to ask if they could come early! That never happens with service time windows! I will definitely be using Plumb Works if any plumbing needs arise.

Requested service for water flowing up and in from shower drain. Plumber reviewed areas gave suggestions on where and how to begin to address the issue. Appreciated advice and will make further use of service if 2nd step doesn't resolve my issue.

I’ve used Plumb Works a couple times now. Once for a hot water heater replacement and again for a clogged drain. Both times they have been fast, professional, and affordable. I’ll be using them again too. Shout out to Spencer who found the source of the leak in my crawl space. Also, I’m not the type of person to leave reviews, but here I am. I hope that speaks volumes to how I feel about this business.

Service showed up quickly and technician was professional and knowledgeable. The pricing was expensive. On top of the $69 show up fee there it cost me $130 to have a leak diagnosis which took all of 15 mins. The price to replace the internals of a leaking toilet tank was $288. You could buy all these parts for less than $30 and it should take 30 mins tops to swap the parts.

Plumb Works did an exceptional job of installing a new water heater. They were prompt and quickly did the install. I could not be more pleased.

Had a toilet emergency. They arrived fast, were very helpful, solved the problem and cleaned up after. Thank you !!!!

Arrived early, was very thorough. I would use them again if the need arises.

These guys repaired a huge drain line in my basement. They were $300 cheaper and took half the time than the other company estimated. I asked them if they could be gone by 12 and they said they would. When I went down at 11:40 and said that I had forgotten to include driving time and I needed them to be gone in five minutes i’ve never seen anybody move so fast in my life! And they were! Also very nice and polite people. And they did good work.

This was a more complex project of roughing in a entirely new bathroom that didn't exist before, so choosing a plumber was a tough decision because the work was a few thousand dollars, we needed to make sure we chose correctly. I rarely write reviews that are more than a few words, but this time ill make an exception. The team at plumbworks was professional and attentive. Kim my technician went above and beyond to make suggestions and to set me up to finish my bathroom remodel. Project was completed to satisfaction, on schedule, at the cost agreed upon and by respectful people. I look forward to calling these guys again.One hesitation that I did have was the trip charge for an estimate, but to be frank it was worth. While others sent newbs to look at my project, plumbworks sent a knowledgeable technician, same person that completed my project.

one guy, 4 hours, $1200. no parts, no emergency, daytime hours.
But he did the job.

For us it was an emergency of my own creation. We were going to be overseas for 3 months and I took the precaution of shutting down my water heater. Upon coming back, I read the instructions on the heater and misread the part saying open the cover but I took off the wrong cover and was not able to relight the water heater. I guessed that I had really disabled the machine. Mr. Q (I don' remember is very long first name). He tried to rectify my mistake but proved to me that it was not possible. He replaced the electronics and got the water heater operational. I was very impressed with his approach and how he handled the entire issue. Good job, very efficient and very conscience of our needs. Thank you Q.

The company was very responsive and came out on a Saturday within an hour of me calling them. I have no issues with their work, but their pricing was very high. I had a leaking hot water heater and couldn't really take the time to shop around so I went ahead and used them for the replacement. They charged a little over $1,900 for a standard 50 gallon gas hot water heater which seems a good bit over market rate.

Eric has worked for us for years and fixed everything from toilets to garbage disposal to replacing the water line to our house after a huge leak.Great service!!

Jacob and his assistant did an excellent and professional job. He’s my new plumber!

This is my second time using plumbworks and another stellar experience! They were able to come out so quickly and fix our sink! Spencer was so professional and super nice! Thanks so much!

Professional, courteous, knowledgeable, punctual, and clean.

Andrew W. did a very good job installing a new disposal in my kitchen. He was friendly, very professional and very well informed. The work took less time than I had anticipated.

Spencer and the staff at Plumb Works are fabulous! Professional, competent, responsive and courteous. The best!

Where do I start here. I have investment property which had a slab leak. I called out a leak detection company in Tucker who stated they found the leak and marked the spot. After they went silent on me about a repair I decided to call Plumb Works based on their reviews. I got very lucky making that call. They were able to squeeze me in within a few days which was important since my tenants water will was over $1KJacob Krysiak was my technician. This guy rocks and helped me out. They dug through the slab were the leak detection company marked, but there were no pipes. He called them to come out and advise, but they couldn't do it. That company said if the leak wasn't there they would refund. (Thanks Jacob for that call)He called a company they work with for leak detection, National Leak Detection which was also good. They were able to squeeze us in since Plumb Works was on site. Jacob and his team hung in there all day and deep into the night. The leak was found in another location. They dug down and fixed the pipe taking pain staking efforts to keep from having to pull out a cabinet and toilet..They also went back the following work day to move the washer and dryer back after the concrete cured from the first hole. He also checked a pressure release valve at my request and he could have said it was bad, but he didn't! That sealed the deal for me for using this company in the future.Honest, stuck to the original quote, transparent communication, and I never felt like there was going to be an upsell. Never even discussed.Thank you Jacob. You need a raise.

I have used Plumb Works every time Ive had a plumbing issue.
Each time I received prompt, professional and courteous service.
Awesome service!!!

6 months ago we had a problem with a calcium buildup in our shower which has to be drained and fixed. Now 6 months later it was clogged again and my wife liked the technician we had before, Andrew Wexler, so we made another appointment and they were able to send out the same technician. A couple days later he arrived as scheduled, helped address our problem which was different from the first time. He had pictures still I guess on our account file to show and compare the difference between this cause and the last one. He checked our pipes in the crawl space to see if anything there could be the problem. Very thorough and job well done. Plumbers are pricey as usual but he gave us advice and product we could obtain to help control our problem going forward. We will definitely be using Andrew again for future plumbing needs!

Mr. Jon Did AN OURSTANDING JOB AT MY HOUSE HE IS A GREAT AMERICAN & CATHOLIC!!!!!SAW YOUR AD ON THE BACK OF THE SAINTTHOMAS MORE BULLETIN

Professional. On time. Great service.

Plumbworks, honest professional. Thank you!

This was a visit to give us an estimate of work.We want to replace kitchen sink, faucet, and garbage disposer. But we have not purchased any item, yet. The technician gave us advice how to pick correct kitchen sink. (Correct size, etc ). We really needed this advice.The technician was on time, courteous, and very professional.Once we purchase those items we need, we will definitely contact PlumWorks to set up an appointment to install them.

Two very nice people came: Jim and David. Gave me an honest opinion of the problem I have. Would have them back if need be.

We've been using Plumbworks for years and have always received professional, courteous and prompt service. I'm happy to recommend them.

Mr. Kim Johnson is always professional and thorough. I recommend Plumbworks.

The Plumber Kass was nice, explained everything, and very thorough, competent. Would recommend him.

Vann and Jeff showed up on time, did a good job installing an outside faucet, checked and fixed a leaking handle shower (it was just missing a washer -- they did not charge me for this), and cleaned up to leave everything just as it was. Communication with Erica at the office was always great.I am very pleased with the experience, especially since I had called 2 other companies before: one gave me only a ballpark estimate (30% higher than what Plumbworks charged) and said they could not provide a more precise estimate without charging a crawlspace access fee. The other gave me an estimate, but when the crew came to do the work, they said it could not be done the way we wanted and suggested to install the faucet in a different location. That's when I decided to call Plumbworks, and I'm glad I did. They gave me an exact estimate, and then did everything as promised. I will certainly call them back next time I need something.

Jamie Beck is pleasant and professional. He quickly assessed the problem (leaking toilet tank).Then he developed three specific options, with firm costs for each, and explained them all to me.He told me how to save some money, if I wanted to do some of the research and purchase a new toilet myself.He ascertained the availability of the toilet I wanted after I decided to purchase it from his company and set a specific time to come install it the next day.He seemed knowledgeable about all aspects of job and the ordering process.I wish all service providers in my home were as well trained and pleasant.

I've used Plumb Works several times now. They also do a great job. Eric arrived and completed the work quickly.

I have had 4-5 great experiences with Plumb Works. They schedule quickly and their employees are always polite. I don't even shop around anymore!

Andrew and Chase from Plumb Works were very knowledgeable, friendly and professional. They showed up on time, thoroughly investigated issues and transparently quoted work to relocate exterior hose spout and related piping which was previously leaking in the crawl space. Andrew returned to repair our gas connection to our hot water heater, install a pressure relief valve and a condensation pump. With each visit, they worked efficiently to complete the repairs and installation in reasonable time and we were very pleased with the results.

I had this company repair a leaking shower faucet. They charge a $69 trip fee regardless of whether you decide to use them or not. I knew that I needed a new cartridge which is $38 at home depot. Their total estimate was $368 which included the $69 trip fee. I thought that was high but decided to just get it over with and they offered a $25 coupon for new customers.. We agreed to the price and he said he had the parts in his truck to do the work. Thirty minutes later, he informed me that he had to saw off the handle and I needed to either purchase a new one or else he would have to charge me additional fees. He said he would do me a favor and order the part from Delta and I could install it myself for free. He said it was easy to do. Anyway a week later (without a shower to use) the part arrived. I am not a plumber and I couldn't figure out how to install it. I called them back and they said it would be an additional fee. Why would I even call a plumber if I could do it myself? I escalated to the manager and he sent another plumber to fix it without any additional fees.If you use this company make sure to get everything in writing up front.

I am happy to call Leslie from Plumb Works to fix and replace my drainage line. She is proffesional and one you can trust. The customer service is friendly and helpful. I would recommend this company for anybody who want get any plumb work done right with reasonable price.

Josh from Plumb Works was absolutely amazing. He was very swift in finding the problem and fixing it. I also appreciated the fact that he was very patient and explained everything to me and my husband. There was also another gentleman, Julio who was just as helpful and delightful.I would recommend Josh and Julio to any of my contacts. They were professional, thorough, and pleasant.Excellent job guys!Billie Hilliard

We had an emergency repair with a shower that wouldn't stop running water. Plumbworks had someone out to our home within 2 hours of our call, and the repair was done in less than 30 minutes. Eric was friendly and professional! Would definitely recommend!

Hate plumbing problems, LOVE Jeff @ Plumb Works!
Jeff never, ever sees a plumbing problem he won't try to fix--we've certainly put him to the test several times, always w/ total success & in a timely, professional manner....Thanks, Jeff!!!

This is a great company. My service pro was Jeff Norton who was very courteous and professional. We needed help immediately and chose this company right from the internet.....what a good decision. Want someone honest, ask for Jeff Norton.

This guy came on Christmas Eve and he was excellent and stay till the job was done. We will continue to use plum works in the future.

Plumbworks is top notch and they do great work. They give you a reasonable window and call first and show up when they say they are going to show up. Katie in the office was very courteous and helpful in arranging times that worked for my busy schedule. Jeff, the technician, walked my wife and me through the problem and the solution. I would strongly recommend Plumbworks for any of your plumbing needs.

Spencer came out and helped me solve my issue in a flash. I apologize for not getting the other professionals name but both guys are asset to their organization. I would highly recommend this company, and even more the two gentlemen that were sent out to solve my issue. If you have to have your house worked on with any plumbing issues ask for Spencer, by name you won’t be disappointed.

Plumb works took my call promptly on a Friday and arrange for a visit on Monday. They texted us half an hour before the expected arrival to confirm the appointment and they included a picture of the technician coming to do the call. The technician was very personable and did the job fast and well. My only complaint is that over a year ago we had a one-year warranty with them which included a 50 point inspection. However I found out too late it had to be called; we were not reminded by then to call so we never took advantage of the inspection. Other companies do remind you when you are reaching the end of your warranty.

Kass repaired the leak. He was very personable and knowledgeable. He suggested what needed to be done and what didn't. He gave me how to's and what if's. He gave me a few references of people he uses for different work. All around good guy. Would definitely ask for him again.

I highly recommend Plumbworks. This is the second time we use Plumbworks and I’m very satisfied with their work. The first time was to replace my old water heater. Today was to repair my leaking faucet. They came on time and were very nice guys both times. They gave us fair pricing and worked in professional manner. Thank you Jacob , thank you Eric.

UPDATE: I ended up with another plumbing company for the second round. I increased from 1 star to 3 star because their customer service is really nice and very responsive to reviews in here. I was also happy with their two other services that I didn't mention here.We had a bathtub faucet leaking constantly, so they came and fixed it. Couple of weeks later, it started to leak to the basement. We called them again, what they said is that since the pipes were old, they couldn't handle the pressure anymore after they fixed the faucet. Personally, I would expect them to foresee this issue while fixing the faucets since they are experts. Anyways, they changed the pipes so everything was smooth again.However now, after 2 months, the SAME faucet started to leak again! Even worse than the first time!

I was worried that a last minute clog right before the holiday would take days for someone to come out. Jerome was at Mr house within an hour. He was efficient and professional. I couldn’t have had a better experience.

Have been a long time customer. From the office to the field this company will do what's right, they'll do it right, and back up their work. They know their profession. They do it with a smile and with customers in mind. Nate Blue comes from a family of plumbers and you can tell that they know their stuff and love their work!

Our go to plumbers. Fast, responsive, honest, and they didn’t mind our tight crawl space!

Our plumber Kim was great. Very helpful and did an excellent job!

John and his team did an wonderful job installing our new air conditioner and ductwork. John was very responsive, thorough and really went the extra mile to make sure the system worked and that we were satisfied. John did a really great job explaining what was going on and the options we had.

Spencer diagnosed a leak in our hot water heater at 8:30am and had a new one installed by 11:00am on the same day! Spencer is such a sweet guy AND we could not be happier or more grateful for his speedy good work.

This is one of the best and most responsive plumbing companies I have worked with in Atlanta. Leslie and Jerod were a pleasure to have in our home and the office personnel were equally as impressive. I would highly recommend this company for your plumbing needs.

Donny was punctual and professional. Did a good job fixing a toilet…

Very courteous customer service, set up an appointment the very next morning and the technician Andrew was on time and did a thorough inspection of our problem. He communicated with us through the whole process and gave us a couple different options. Very satisfied with our experience and will definitely use them again...

He came, he saw, he solved. Great work!

Hooked up ice machine. Very efficient & friendly. Explained what he was doing and then answered some of my dumb questions about how all the pipes under my kitchen sink worked.

We were happy with Plumbworks. After a poor performance from Task Rabbit for fixing our water heater, the Plumb Works repair man really seemed to know what he was talking about immediately. We ended up needing a new water heater even though it was only 5 years old.They were super responsive, quick to schedule and even we're able to come earlier than their appointment time.My only reason to knock off one star is that they seemed to be on the pricy side after googling for prices. Not necessarily too expensive, but just on the higher side of the range. However, I do feel like they had the quality and professionalism to match, and I would prefer to pay a little more for quality.It's also hard to know things like whether the water heater we had really could have been salvaged or what's a fair price (without doing a lot of research, but we wanted it repaired ASAP). That would be the case for any repair service. But I generally really liked our technician and felt he was being honest.

Absolutely exemplary service! Called them yesterday due to a shaking/rattling pipe and another with a slight leak. Everyone I talked to on the phone were kind and understanding in such a what could be wrong type moment. When people can make you laugh during such times you know you called the right place. Set up a tech to come out next day. Kass the tech was amazing. Arrived early. Clearly explained to me the cause of the issue with my pressure regulator. Let me know all pricing and then knocked out the job in an hour! He was super nice and now Plumb Works has a customer for life! UPDATE: July 13th 2023. We had discovered on July the 12th that our upstairs master bedroom's (now and office) toilet had a slow, but long running, leak from the shut off valve. We have some damage to our roof tiles in the garage and some water marks on the garage wall. I called Plumb Works at a bit before 1 PM. They sent out Jerome Bentley by right before 3 that same day! He replaced that valve and I asked for the rest of the upstairs valves to be replaced as well. Absolutely excellent job! He was very kind and funny which goes a long way when your dealing with a stressful situation like this. This is Plumb Works third visit to our house, first the pressure regulator valve and main line shut off valve replacement, then replacing the upstairs kitchen valves when our faucet burst and lastly the rest of the upstairs valves after our toilet valve leak. They are an amazing company. From the professional aspects to just the general kindness to another human going through a tough spot. From the first person you talk to when you call to the tech leaving your home after the job is done, they take great care of their customers!

My service pro Kim Johnson is an excellent technician. He educated me on what the problem was and explained in detail how it got resolved. He was very knowledgeable and delightful to work with.

Very thorough and friendly service

Very polite, very quick, and very thorough. The professional we had in mentioned a plan that would have been an $100+ upsell, and he told me that in his honest opinion, that we didn't need it in this case. I really appreciated that honesty.

Good service! Was quoted a different price @ scheduling for a diagnostic than when technician was on site.
Reason for 4 stars.

Eric was courteous, professional and efficient. Had my shower issue resolved in no time. Will absolutely recommend and use Plumb Works again!

Kim and chase are grade a! Very courteous and professional.

Tech came to check out water main leak very quickly after I called, returned as promised on time and did a terrific job in a short time replacing my water main from street to under house. polite, knowledgeable tech. would highly recommend.

Our residential and commercial plumbers for two decades. Jerome and his team are professional, courteous and honest. From a $12k septic field install to a $95 inpection, they are fantastic!!

PlumbWorks was able to come out within a few days. Jerome was able to assessand address the problem very quickly.

We have had outstanding service from Plumb Works. Today's problem came less than a year after an earlier repair and I am happy to note that they stand by their work. It is a relief to find competent and reliable professionals.

Spencer and his partner were timely, efficient and professional and friendly. Can’t say enough good things! Appointment was very easy to book.

Awful Experience with this company. Do not recommend. There should be an option to give 0 stars....

Josh did a great job of replacing my hot water heater.

Vann was knowledgeable and worked rapidly, without wasted movements. He was perhaps a bit overzealous in trying to upsell from a repair to a replacement. Nonetheless, the repair was accomplished with manufacturer's warranty replacement parts that I ordered. We are most satisfied with the completed job.Vann is very personable and friendly and is an asset to your company.

My Service tech was honest about where the clog was and why it was clogging the pipe. I also saw the camera and where the water was stuck. So far everything’s been fine. They did a good job.

Great job on what I needed done. Price was fair and they cleaned up after the job was completed. 5 stars from the booking to the completion of the job

I have been a customer of Plumb Works for several years. Always knowlegable, courteous, prompt. Very good at keeping you informed of arrival time.

Very informative and thorough. Will definitely call them next time I have a problem

Leslie identified the problem quickly and was able to fix it. We are very pleased.

I'm never disappointed with Plumb Works, they're curtious, professional, and reasonable. Highly recommend.

Andrew W was great! His knowledge and drive to identify, locate, and solve our problem was awesome. He took the time to make sure everything was right and gave us advice and options for prevention in the future. Truly a great experience.

Great efficient service! Thank U

Excellent overall experience. Showed up quickly and my plumber Jeff N was extremely kind and took the time to answer all my questions and explain everything to me. I really felt like his only concern was taking great care of his customer, which he did. Highly recommended, Jeff will be the first guy I call for future plumbing needs.

Came quickly for same day unclogging of drain. Tech was awesome!

Great Service. Replaced Same Day. Spencer was able to get me a replacement for my 50 GAL Gas water heater in my crawl space. The Bradford White RG250L6N 48 Gallon Gas Water Heater was able to fit without modifications to the vent. At 48 1/16 to top of tank, it is several inches short than many other brands 40 and 30 gallon tanks, so I didn't have to get a smaller tank.

Leslie Dunsmore, a representative from Plumb Works came out to let me know that I had a leaking pipe to the street. She was professional and answered all my questions and really wanted to explain as long as I needed more clarification. This is a plumber that you want to have in your contacts! Most importantly, she should be called “a plumber with a heart”! She gets 5 gold stars as a great employee for Plumb Works Inc. Sonny, who is on her team was outstanding with service and helpfulness.Plumb Works, you have a great team! Thank you for your service.

Kim from plumbworks did work on my home to relocate washer water hookups and drain. He was quick with his work and offered other ways to solve the problem at hand. The job was tricky but they got it done for a reasonable price. Highly recommend.

EXCELLENT customer service and by far one of the best experiences I've had with a contractor especially finding a Quality plumber. Will definitely continue to use this company going forward. I contacted and had several plumbers come out to replace my water heater and install and expansion tank whom all were lackluster except for these guys. GREAT JOB!!

Kim called ahead to let me know he was on his way. I had several leaks in natural gas lines. He was very thorough and patient in testing and fixing at each joint. He was knowledgeable and professional. I will definitely recommend him and Plumbworks.

I've been using Plumbworks for years - always great service. They are a little pricier than other plumbers but they get the job done right the first time and don't try to scam you into doing unneeded repairs. Today we had Leslie come to replace the flange and wax ring on our upstairs toilet. She was professional, neat and got the job done perfectly in no time. I will be requesting her from now on because I was so impressed with her skill (although all of the plumbers at Plumbworks are great.) Our house is old and they understand old houses.

We had a leaking shower (head) and a faucet in the bathroom for several months, so based on our search in the 2011 Consumer Reports, we scheduled an appointment with Plumb Works last week. The scheduling part was easy, and the lady on the phone even gave us a discount coupon of $25 for being first-time customers. The only uncomfortable thing about the appointment was the $69 plumber dispatch fees, which would be waived if we decided to get the work done from them.The plumber, let's call him Mr. J, showed up on time (an hour earlier, in fact), had a look at the two leaks and prepared an invoice for fixing those. $272 for the shower, and $158 for the faucet. He offered the service plan for a year that would cost us only $30 extra for this job and would make us a priority customer for future jobs. We declined that, and even though the invoice price sounded a lot more than what we had expected, decided to get the shower fixed. Now let me mention here that the shower leak frequency was about 1 drop per second (and I'm not exaggerating). Mr. J looked at the shower faucet (knob) over and again, and had absolutely no clue how to open it. He tried to use force to pull the knob out, which obviously did not work. My wife and I were looking over his shoulder and pointed to him that there is a disc at the top of the knob's handle which gets unscrewed, but that is all we know. He unscrewed it, but could not figure out what to do next. He then concluded that he would need to take the whole panel off the shower wall to fix it. Coincidentally or on purpose, one of the panel screw's head was completely stripped which obviously made it hard to take the panel out. Mr. J prepared a new invoice containing an additional cost of $140 to drill the stripped screw. We decided we could not spend $400+ to get a dripping shower fixed, paid Mr. J the dispatch fees of $69 and figured we would just live with the leak. In the meantime, the 1 drop per second drip had now become a streaming tap because of whatever Mr. J did. Instead of admitting that the leak had got way worse than what it was and working out a deal with me, Mr. J kept repeating (at least 5 times), It's the same as it was, I need to take out the panel to fix it. Finally when his nerves calmed down, he agreed that it might have got worse and there's nothing he can do to bring it back to the way it was. At that point, I obviously wanted to speak with Mr. J's manager. Mr. J had a hard time explaining the situation to his manager. I was handed over the phone and heard a cheerful voice of Mr. L. I think I did a good job of politely explaining to him what the problem was and all I wanted from Mr. J was to bring the leak back to the way it was. Mr. L's cheerful voice was out of the window by then and he coldly said, This could just be a coincidence and it would only get worse. I need to go the whole nine yards and get the work done by Mr. J and there was no way to bring it back to the way it was. When I kept insisting, he said Mr. J could put a stopper in the shower head that would prevent it from leaking, which I was really glad to hear. BUT that would cost me extra because Mr. J was doing work on my house. I told him that he is having to do this work as a consequence of what he did himself, but he was not willing to listen. I just gave up, hung up the phone and asked Mr. J to leave.All this happened at around 11:00 am and pretty much ruined my day. I was not mad, but I was depressed that there are people out there who run a business without any integrity, honesty, moral values and courtesy. And such people are still in business. On my way back to work, I called up the lady who had scheduled my appointment and asked her if there was any way to file an official complain with someone in Plumb Works. She told me that she would have the owner of the company call me back, but that never happened.And Mr. J, if you ever happen to read this, there is no need to take out the whole panel. The front of the faucet DOES open up.

Andrew and Chase are fantastic!

Darryl J. was personable and professional . He clearly explained my plumbing issues and my options for fixing them. And he made recommendations. I was completely satisfied with the service provided by Plumb Works and by Darryl J. And, after some initial hesitation, my dog liked him. What's not to be satisfied with? Five big stars.

The young man (Jacob) was wonderful. He was very courteous, professional and did his job great.

Nate B. from Plumb Works was great - he arrived right on time for our 8am appointment and immediately assessed the issue. We had a water spot on the ceiling below our master bathroom caused by a broken flange on the toliet. He fixed the flange and put a new wax seal on it to stop the leak. Took about two hours from start to finish. Very professional and cleaned up everything before he left.

Andrew was prompt, efficient and pleasant. He arrived on time, quickly diagnosed the problems, offered solutions with pricing, completed the repairs and charged less than the initial estimate.

Kim /Plumbworks did an excellent job today providing feedback and suggestions and coordinating with the tile contractor as we prepare to remodel our bathroom. Kim will be back next week to do the rough in

Plumb Works is our go to plumbing company. They are excellent at doing their job. I can't say enough good stuff about the plumber Leslie from Plumb Works. She did an excellent job. We have our hot water back. It didn't take long. Leslie exhibited a lot of knowledge and skill when it comes to plumbing and has a nice personality. She was a pleasure to have as our plumber. We will use Plumb Works next time.

Andrew was super nice and very informative. he didn't try to sell us things we didn't need, so I will definitely be using them again in the future.

I had a leak coming from my shower that was dripping into my neighbors condo below. I originally called American Homeshield to take care of the problem but the plumbers cancelled on me. I called Plumbworks on the same day and they had a technician out in less than 6 hrs to take a look.Darryl and Plumb Works, INC did a great job at finding the source of the leak and they did that in less than 20 min. Darryl was professional and explained why the leak was occurring. He had all the tools in his truck and fixed my problem in less than an hour.If you have a leak, I highly recommend using Plumb Works, INC.

Professional and courteous. We would like to have him back for our next repair!

I've used Plumbworks in the past for water heater replacement and due to my great experience with them (Josh was the technician) then (2014), I chose them again when I was hearing water running through my pipes when no faucets, toilets, etc were in use. After easily setting up an appointment at MY earliest convenience, Andrew came (on time) and quickly diagnosed the problem. He installed a new pressure reducing valve in a very timely fashion (faster than his estimate), was extremely courteous, cleaning up after himself. I now mark Plumbworks as my my go-to plumbing service in my list of trustworthy/fairly-priced/quality-work contractors.

Excellent service.

I have used plumbworks for years and their service is impeccable. The difficulty to find leaks between 2 bathrooms and leaking into ceiling in our dining room downstairs would take a miracle and it was. Their work is meticulous and I will continue to use them. My angel was Robert and I am very thankful for his service and the cleanup. Thank you plumbworks!

Plumb works was responsive and professional! Jacob, the technician was awesome! He explained everything so well and was extremely thorough!

Darryl thoroughly explained all of the proposed work beforehand and was quick and efficient once given the notice to proceed. Quotes UPC by memory. Would recommend and I'll use again for plumbing issues at my next home.

I contacted Plumbworks for an estimate to hydrojet flush our outdoor drainage system and our plumber/estimator, Kevin D was outstanding. He was extremely professional, explained exactly what would be done & how, what they wouldn't do (that could cause underground pipe damage) and they had a competitive price for the service. Kevin was able to dispatch the machine needed within an hour of his arrival and we got the system flushed the same day. We have been very pleased with our Plumbworks experience and will be keeping them in our contractor list for future work. Thank you to Plumbworks, Kevin & Kevin's supervisor for a pleasant experience.

Jerome was on time and very professional. Explained the problem in detail and came up with plan. We have used them before and will continue to do so.

Do not use this company. I was required to do a lot of extra work that was unnecessary. A leak turned into almost $1000 total to be fixed with me purchasing the fixture, I replaced the studs, and added extra, and I initially cut out the drywall for them to work in the area of the leak! They just needed to replace a fixture! I asked the technician to give me a minute to process the cost. He followed me and kept talking about how it wasn’t HIS PRICING! I’m angry and ask for him to wait on my porch for his Boss who was on his way, supposedly! (JOSH) He left and went and parked on the next street. Would not come back to the job! He couldn’t do it! He tried to blow up the price! I had already bought a “Plumb Works Plan” to help my cost go down! Yeah! It didn’t! Not significantly enough for it to make a difference! I realize plumbing is expensive! But I did most of the work and then they couldn’t finish the job! Bad customer service EXCEPT FOR SHANNON! But she’s the office manager. Not in the field. The plumbers are NOT all LICENSED! They are NOT CERTIFIED, and Chris Jones was in Training!!!! Maybe that’s why he walked off the job, claiming I couldn’t be worked with? DO NOT USE THIS COMPANY!

I had used another plumber at first who only told me I had a problem (duh). Plumb Works quickly diagnosed the problem AND fixed it at a reasonable price. Will use again.

Kim’s attention to detail was over the top! He is a credit to his craft ! He Respected our home as if it were his own. We will have Kim back for our kitchen remodel!

Great service - knowledgeable, progressional, friendly, and efficient. Highly recommended.

The plumber was knowledgeable and experienced in general but did not know the details of our brand of water heater, Whirlpool. He recommended a new water heater which I don't think was necessary. I ended up replacing the gas control valve myself. I'll have to give it some time to know if that fixed it.The work the plumber did (replacing a feed line) was of very good quality and I trust PlumbWorks. In the future I will make sure the company and the plumber are familiar with the brand of the appliance which needs work.

Tonya was very rude on my call to request service. We have a 10K + job and her response was incredibly negative to the point we got service elsewhere. Not very accommodating at all. I absolutely do not recommend this business.

Got a call from a plumber in about five minutes on a Saturday evening. These guys are amazing. Thanks Plumb Works!

Leslie was prompt, and very knowledgeable. In assessing what needed to be done, she discussed various options regarding a major project, and paid attention to our specific needs. She also informed me of details I would not have thought of. She was pleasant to work with, and answered all my questions. When it came time to do the work, she headed up the crew, and they worked diligently and carefully, did everything neatly, cleaned up afterward, and left everything in great shape. We were very satisfied.

Excellent service, knowledgeable plumber

Good service. Fixed problem. Kind of expensive, but could be standard pricing.

Cannot recommend Leslie enough! She is a true professional and excellent at her job. She helped our family with a toilet situation and we will definitely ask for her again!

An emergency call because pipe from kitchen sink was corroded and water was leaking onto the floor! Spencer arrived the next morning and repaired the problem quickly, although it was expensive!

I didn’t do any price shopping, so I don’t know how to rate the value, but I had a great experience. The technician showed up on time, was professional, and fixed my leaky bathtub facet. I would use them again without hesitation.

I own a duplex in midtown and had an issue with a drain.I called Plumb Works as I learned many years ago call a professional. I learned the hard way I did it myself. Bad idea.Kass arrived on time diagnosed the problem and thankfully replaced a pipe that had a small crack I had caused.Kass is professional courteous and an all around great guy.I only use Plumb Works and going forward I will only request Kass.

Excellent service! Spencer was great. Very knowledgeable and professional.

Have been working with Plumbworks for years and they continue to hire the best in the business.
Nate was excellent and worked with us from beginning to end. I feel confident when working with Plumbworks and highly recommend the for your next plumbing job.

Erica was very helpful and friendly on the phone. The technician, Danny, did a great job finding our shower pressure problem. He was very nice too!

The two men did a fine job removing old commode and installing the new. I am satisfied. Leon C.

Great service - reasonable and timely - everything cleaned up well afterwards - fair and clear in their explanation of the problems and what it takes to fix it. Fixed everything well and efficiently. Will definitely call them again if I ever have another plumbing problem

kass was such a pleasant young man to work with. He was extremely knowledgeable, and explained everything. I will definiely use Plumb Works again

Great customer service and repair technician!

The tech was very friendly and knowledgeable. They found and fixed the problem quickly. However, the tech was an hour late and didn’t communicate that.

Nate was extremely professional and personable. Diagnosed the problems quickly and explained what he’d need to do in simple terms. Went about his work and got my problems resolved. Highly recommend Plumb Works and Nate!

Darryl was extremely professional and an expert at his craft. He explained everything to me in detail while treating me with respect to my knowledge on the subject. His helper, Chris I believe his name was, was also very friendly and helpful. The work itself was exactly what I requested and exceeded my expectations in both time and quality.I will recommend Plumbworks and Darryl to anyone in the future for any plumbing needs.

Very nice and very helpful to understand. Responded right away with perfect help.

We had a laundry list of plumbing repairs including installation of two new bathroom sinks and shower head replacement. I do not write reviews very often because quite frankly service nowadays is not always that great …Well the folks at Plumbworks forced this old guy’s hand by providing excellent service and leaving no doubt of their professionalism. The experience from the call to dispatch to the on time service Jerome (service technician) provided was fantastic. Our plumbing request required some flexibility and good knowledge of plumbing to get the job done in a timely fashion and Jerome was able to call in Dave to help get the job done in time. They also showed great patience when the sinks did not fit properly and we had to run to the distributor to get the right size. I am thankful for their professional and will ask for them by name next time we have a plumbing need. Job well done.

Kim was a pro asked the right questions fixed the problems I had, he found a small ongoing leak that would have cost thousands to fix non of the other guys that came out in the past months directed it . He went above and beyond to help me understand the solutions he came up with, saved me money and was very fair.I am never going to be using the other big companies they send out guys that don’t know the job.

Have used Plumbworks for years. Jerome went an extra mile to get our kitchen sink line totally cleaned out today.

Spenser was very professional, knowledgeable and nice. I’d want him again next time I have an issue.

Could not more highly recommend a group! Incredibly knowledgeable, fair price, excellent work!

The plumber/service tech was professional, thorough and took the time to carefully explain in detail the issue I am dealing with.

Darryl Johnson should be cloned and distributed throughout the service industry --- he is the consummate professional! Thanks, Darryl.

work done with competence and good clean-up

Fast and efficient service
Thorough and professional
Friendly as well

Fast service, super nice and he even killed a huge spider for me😀 I will definitely call them the next time I need a plumber.

Josh came to the rescue from Plumb works today. He did a fantastic job in repairing our extremely complex sewage problem. He was kind extremely knowledgeable and explained everything to us. You have a wonderful employee and Josh Peggy kalvelage McClatchey.

Very professional, took before and after photos of the work. Quote was
accurate. Responsive to customer concerns. Able to diagnose issues quickly and resolve in a timely fashion. Very pleased.

Jeff was great to work with. He took the time to explain to me what was occurring. He was very polite and profession. He was conscientious. This was my second time using Plumb Works. My first experience was equally good. I will certainly use them again.

Great job. Came at time expected. Andrew and his assistant were thoroughly courteous & professional. They confirmed the issues to be addressed, proceeded to complete the installation, and cleaned the area.

Fortunately this turned out not to be a big job. I appreciate the excellent communication from the time you set up the appointment to the time the person arrives. I finally feel like I have found a company I can trust to get the job done without unnecessary add on to increase the cost. I HiGHLY recommend them!

I highly recommend Plumb Works and especially, Jamey Beck. He was very timely, professional and knowledgable! If the need ever arises again in the future, I will be calling them again.

I only have good things to say about Plumb Works. They came out and did quite a bit of hard work on a tough shower problem that unfortunately could not be fixed without a significant amount of structural work to our house. They actually did not charge us for the effort despite spending significant time/labor/material on the problem, which I found very surprising and refreshing. They did right by us and would call them again in a second.

The number you call does not go through

They were very professional and prompt. Texted and called to let me know they were on the way and showed up within 10 min of the appointment time, which was much appreciated.

Spencer was excellent. Immediately diagnosed issue and had new pump in truck to fix problem. Super professional and very knowledgeable. Would highly recommend. Gave great tips on how keep pump in great shape moving forward.

I called this morning and they were able to squeeze me in this afternoon. The technician was friendly and made the repairs quickly. I would highly recommend.

Spencer took care of our problem promptly and completely.

Leslie was wonderful! Exceptional customer service. Highly recommend her services to anyone

Excellent plumbing and a great job on the drywall patch.

Plumbworks was there when I needed them to clean up a busted water heater and install a new one. Quick, professional service. I really appreciate them.

Plumber Leslie Dunsmore is the best! She replaced my toilet and bathroom faucet, and gave excellent advice on replacement fixtures.

Leslie was the licensed plumbing professional that arrived on time to my home. I had several plumbing issues to be addressed. She took time to listen, gave me a quote, explained a couple of different I needed to make and started to work very quickly. She was awesome and I will definitely use Plumb Works in the future!

They were extremely friendly, on time and very helpful.

Nate was very helpful. He identified my plumbing issues and explained my options. He was very thorough and professional.

Excellent & timely work by Leslie and Sonny. Both very professional, explained the work to be performed, were clear on pricing, worked quickly to complete, and left a very clean workplace. A pleasure working with them, dispatch was also very helpful and professional. Will continue to use at our home.

Did a very good and professional job no problems since

I love Plumb Works and they will continue to be my go-to plumbers!

Jerome and assistant were very professionalCame at appointment time, went to work , discovered the rusted out cast iron trap with three holes, P trap had been buried in ground for 80 years. Cleaned up and checked outFor positive drain . All works fine now.Thank you .

Repairman was knowledgeable, informative and communicated status of his work often.

Over-priced ...always pushy to get unnecessary work & inconsistent quality with plumbers.

Fantastic customer service from the moment I called with an emergency need. Kass, our technician, was superb. He accurately diagnosed the location of the clog, fixed it and left the place clean when was done. 5 stars!

plumbworks is on time every time.the plumbers are respectful and educate me along the way when I need it.If there is a potential problem I am informed without being frightened of what it could be or cost. I appreciate their approach to customer care.

We didn’t have hot water at noon. Had a new water heater and took a hot shower at 4pm! Service was awesome. Kim was fantastic. Never disappointed with plumbworks!

Plumb Works saved the day! I arrived home from an out-of-town trip to find a leaking faucet. A neighbor suggested I contact Plumb Works. Fortunately, I was able to get an appointment that same day. They gave me a 2-hour window for the service pro's arrival. Imagine my surprise when I received the call indicating that they could get to my home even sooner than predicted! Nate arrived and fixed the problem immediately. He was very professional and friendly, explaining what he was doing along the way. I will definitely recommend Plumb Works to my family and friends. Ask for Nate!

The people at plumb works communicated well and where very responsive. While I did have some concerns the company was accommodating and attentive to my issues. The work done on the house was professional and quick.

Everyone was super friendly from booking the appointment to the service. Was easy to schedule an appointment. Received a call from the tech when he was on the way. He assessed the issue, explained in a clear and concise manner the potential issues, and gave me a quote. Didn't try to get me to spend more on things I didn't need. Repair was done and everything was fixed. Showed me the issue was resolved, explained what work he performed, and left the area spotless. High recommend you use their services. Will be using them for any future plumbing work.

Leslie was so polite, patient, and professional. Very pleased.

Estimate for water line installation for ice maker. Prompt, polite, personable, efficient. Thank you

Service call was able to occur sooner than I had hoped!
Tech was pleasant, knowledgeable, and had excellent communication throughout the process. I couldn’t be more pleased!

Spencer did a wonderful job.

Thank you for unclogging the toilets.

Andrew was fantastic. He was kind, professional, took on the challenge and quickly diagnosed the issue on our 103 year old powder room sink (after 2 other plumber technicians from different businesses declined)- and charged much less than the estimate provided…because it was the right thing to do. I won’t call or recommend any other plumber in Atlanta other than Andrew and Plumbworks moving forward.

We just had the worst experience with Plumb Works. They installed a new sump pump 6 weeks ago. Last night in the storms from hurricane Irma the battery back up went down. They promised to mitigate and restore our finished basement. After work had begun, they pulled out and decided not to help us. They said that a battery only would last 2 hours at most. Incredibly unprofessional! We are at a loss for words at how deceitful Jerome and this company treats their customers!

Installed a bathroom fixture. I’ve used Plumb Works before. I like the company. Q was great.

Have used Plumbworks for years & am very satisfied!! All the technicians are very knowledgeable & personable!!

Great work by personable and capable professional!

We were very happy with Plumb Work's top quality workmanship. Everyone involved was very professional and courteous, from the first time we called, to the pre-arrival message we received by phone, to the job done in our home. Kass was an excellent plumber and explained all of our options clearly and without giving us a hard sell, even alerting us about ways we could save. He wore a mask and gloves due to the Covid crisis and donned protective coverings for his shoes. My mom appreciated how efficient and improved her hot water delivery is in her kitchen now. Highly recommended!

I think that the pricing is fairly standard, just based on my experience, but there's no effort to try and upsell you on services or supplies you don't need, which isn't always standard. The tech who helped me was phenomenal. I am keeping Plumb Works Inc.'s number among the companies I would call when dealing with a plumbing issue.

Jerome was on time, thorough and professional. He did a great job.

Darryl was the man! I recently bought a house that had unknown plumbing problems that the original home inspector did not catch. Darryl came out and did a full inspection to let me know what was wrong, gave me up front pricing and stayed the entire day until everything was completely fixed and up to code. I won't be using anyone else but Plumb Works and Darryl. Thanks again!

HIGHWAY ROBBERY. I needed a little toilet supply line replaced ($5 part plus 10 minutes labor), and a kitchen faucet replaced (I already had the new one).They came and quoted $530 --- for labor only! They claimed it would take 1.5 hours, which is $350 per hour. I said No and paid the $69 visit charge.I called another plumber, they quoted $275, came and did it, the whole job was 30-40 minutes. I called Plumbworks office to complain, and they were completely unapologetic, saying others charge more.

Spencer was very good. Called me ahead of arrival, even let me know he was going to be there early! He did an excellent repair and informed me of what he was doing. However, I am unlikely to use Plumb Works again. The work Spencer did was completed in 15 minutes. He replaced the rubber gasket connecting the reservoir to the commode and replaced the two bolts that connect the two units together. The price was far to expensive, $286. I was prepared to pay between $150 and $175!! Materials cost only about $7, so most of the charge was labor. It simply cost far too much for the magnitude of the chore, and for that reason I would not use Plumb Works again.

The office sent Alex over within 20 minutes. He was nice, professional, and knowledgeable. You got a good one!!

Once again Nate was knowledgeable, efficient and friendly. He replaced my garbage disposal today but has done a great job recently installing a new toilet and hot water heater for us. Highly recommended!

Plumb Works replaced two toilet flappers and also replaced a section of copper hot water line which had developed a pin hole leak. The technician Jamey Beck was professional, explained the work in advance and gave me a price quote. He did a nice job completing the work and leaving the area clean and neat. I have used Plumb Works for several years and have always been satisfied with the work that they do and the quality of their plumbers.

Mr. Johnson did a great job of explaining what I needed and why. Everyone has been very friendly and professional.

Vann is a true professional! He is always on time (if not a few minutes early, which I really appreciated), courteous, respectful, careful, and paid attention to the details. He took the time to sit with us and explain all of the service options and costs before he even got started. He gave his honest recommendations without being pushy or arrogant. He even respected our house and wore his shoe covers whenever he entered our house! We are so happy with his work and look forward to continuing with our water heater servicing in the upcoming years. Also Erica and the other staff at Plumb Works were great too when I had some questions and were very professional as well! Thank you!

The technician, Kim, was prompt, knowledgeable, and a good educator.
He solved our problem where two other companies could not. He was very friendly and polite.

Andrew Wexler was extremely knowledgeable and efficient about what repairs were needed to fix my backed up lines. Prior to his visit, Roto-Rooter came out twice. Andrew fixed the main issue and a leaky faucet on his first visit. And his pricing was more reasonable.Thank you Andrew and Plumb Works.

Garrett was very knowledgable, helpful and professional. He worked with us to identify potential plumbing problems we were having and made recommendations on how to resolve. I have used Plumb Works for years and only have had very positive experiences.

Eric was the perfect pro! He arrived on time, solved the plumbing mystery, and gave me a course of action for my condo association. He was knowledgeable, patient, and an excellent representative of Plumbworks! Great job!

This is my 3rd time using Plumb Works having earned my trust as my plumbing company. I was able to get an appointment the next day with an arrival on time. I was very pleased how Spencer, the service professional, explained the options and answered my questions. I feel I get quality work with Plumb Works.

Thanks, PlumbWorks. You once again fixed all the issues I had in my 55 year old house! Especially clearing a drain which collected water from a bar sink and the condensation and runoff from the dehydration system and was probably never touched/cleaned in 25+ years.And thank you Jacob for your expertise, attention to detail, friendliness, and professionalism.Mary W

Vann is superb at his profession. I have had Vann work on my projects for 20 + years, and he always does a fantastic job.
Vann is the man!
Thanks, John Nelson

I had a water leak around my water meter as well as a couple of broken toilets that needed work. Jamey quickly diagnosed all the problems and gave me a full quote that covered different options in case access to the leaking joint around the water meter turned out to require some digging around the water meter box. He was able to slip a washer into the leaking joint near the water meter without any digging. I have used Plumb Works in the past with excellent results. I had another excellent outcome today.

Very professional service and Andrew is super nice! recommend for people who lives around Buckhead and midtown area

The plumber that came to fix the problem seemed very knowledgeable and hopefully the problem was fixed. I will know for sure after the HVAC company comes back this afternoon and hopefully will be able to fix my air conditioner.

Although the pricing was a bit high in my opinion, they provide the best warranty out of the 20 places I called. Our water heater broke during a very hectic time and thank goodness we were connected with Kevin Denbow. He was very honest and humble and knew exactly what he was talking about. Due to his sincerity in his work, we decided to go with Plumb Works. Great job having a guy like him on the team! There should be more Kevins in the world.

I called Plumb Works and they showed up to my listing within 20 minutes and supplied a quote within minutes! The plumber was very knowledgeable, professional and friendly!

Our toilet started leaking and Spencer was at our house within an hour of calling. He took 30 min to fix it, walking me through every step as he did so and having me test everything once he was done. Really nice, really professional! $ wasn’t terrible either; although there was a fee for it being an after hours emergency.

Josh is a great guy. He has done work at our house many times over the past several years. Josh is always responsive, knowledgeable, clean and punctual. He is considerate of us and our home. Most recently we needed to replace an expensive plumbing part that we was part of an original shower installation many years ago. We did not expect that the cost of the part would be covered under a manufacturer warranty. Josh went to work on it and his polite persistence paid off. The manufacturer agreed to replace the part without cost to us. He did not have to do that but he did because he is conscientious and he cares about us, his customer. We consider Josh a friend and do not want anyone else working on our plumbing needs. All the folks at Plumb Works are friendly and good folks to work with. We appreciate Josh and all the folks at this fine organization.Bob Fornal

I used plumb works several times in the last. most recently I had a very poor pricing experience. I needed help getting a vanity installed. They had to rrplumb the line and had to tear out some drywall. I had them come back after the painters fixed same (as planned) to hook up the vanity. They did so but the pricing was way too high - 1500$ for the new line and $1047 for installing a vanity. Then they wanted another $270 to just connect the kitchen sink to the line. Quality was fine but way too pricey. I feel like once they got out there the second time they max out the charge knowing you’re just wanting to get it done.

The technician showed up on time very knowledgeable and was able to answer all my questions before starting work. Got the project done and it appears everything is in order. Once the work has a chance to cure we will know for certain. Very happy with Plumb Works professionalism.

Great professional service! How many times do you get a reasonable quote and the work takes half the time and is half the price? Happened to me today! Can't recommend Plumb Works enough!

The technician was polite and thorough.Discovered the problem, cut out old pipe and soldered new and I am as good as new again!Thanking you one more time.

Friendly, fast & good job!

I had Eric inspect my hot water heater, toilet and washer connections. I was delighted by the service, the respect around my home, and his patience and kindness in explaining each step along the way.I will use Plumb Works again. They have very reasonable windows of time for service --- and arrive on time too.

I had a great experience! Leslie was my plumber. She did a great job installing my faucet and answering any questions I had and checked for leaks for me since I had an issue with my water meter. She was professional and the installation of the faucet is beautiful!

Very accommodating with scheduling and very communicative on when the plumber would arrive. However, $350.00 for a bathroom pedestal sink install - just the drain - is obscene.

Excellent service and a knowledgeable technician. Were able to come out the same day I called and got our water heater up and running. Would definitely use them again.

My technician, Jerome, was extremely knowledgeable and kind. He thoroughly explained pricing up front and the process he would follow in order to fix both my toilet and jet tub. He was quick and detail oriented. This is the third time in a row I have had a wonderful experience with Plumb Works. I highly recommend their services for toilet, tub, and hot water heaters.

I had a plumbing emergency that happened at 8 pm. Having never had plumbing issues before, we called 3 companies who advertised 24/7 services. one promised a callback within the hour from a technician, one never called back and one told us they couldn't come out. I called Plumb Works and the experience was wonderful. It may seem like a little thing but to be told (after hours) a technician would call within 20 minutes and for that to actually happen was very reassuring. I don't remember the name of the technician but he said he would come within the hour and he did. He was knowledgeable, pleasant and took care of the issue. He showed me several things when asked. Most importantly, the fact that the company advertises emergency services and delivered on it was refreshing. I will definitely use this company for future plumbing needs.

They were so friendly and helpful. I'm really glad I chose to work with them!

I had my cast iron sewer line Replaced with pvc . Spencer S. gave a honest opinion and plan with fair pricing. He was patient with questions and answered thoroughly. The project was more extensive than expected.Spencer and his crew worked hard to complete the project by the stated deadline. I’m glad these professionals worked on my house. I would use them again .I recommend asking for Spencer.

Joe was extremely nice and knowledgeable. He worked on multiple units within my townhouse community.I would definitely recommend him to anyone!

Excellent company . I use plumbworks for my restaurant, rental property and home. The workforce is top notch and they get the job done without drama.

Josh was prompt, professional, knowlegeable, and friendly. He diagnosed the problem (septic tank issue; Plumb Works does not do septic tank work ) and worked with us to locate a responsible septic tank company.

I had a very pleasant experience all around with Plumb Works. Setting up the appointment was easy. Jon arrived at 9:54 am though the call time was between 10-1. He was professional and efficient and thorough. Excellent experience all around.

Josh was as good and professional as it gets and he was a gentleman, worked fast and efficiently, resolved the problem in a timely manner, and we hope he will come back again. We give him 5 stars. On the second trip back, he was here exactly when he said, and was curteous, kind, efficient and did a great job for us. We are happy to give him 5 stars once again for the second trip.

Never again will I use a company that charges a trip charge after the fact and then jacks up their cost by 20% and then tells you if you don't use them you owe $69. I got a quote to install a mediocre hot water heater for almost $1700. Knew that was outrageous , so I decided just to pay the $69. i then got the best plumber that installed a top of the line water heater total cost $1200. So do your homework before.

I always get great service from Plumbworks, especially Jamie who is always courteous, prompt, and very well skilled.

Great company and quality service! They provide accurate estimates; they adhere to schedules and come within the timeframe they say they will. I have used Plumbworks for years. Employees are always very professional, friendly and competent.

I called and they were able to provide someone quickly! He completed the work and gave us tips and ideas for other items we asked about.

Kim Johnson was a very knowledgeable technician. He helped me with a number of different areas that I need work done. He went as far as to research ventless gas logs for me. He definitely went above and beyond for me.

Andrew was very professional and extremely knowledgeable. He was honest and trustworthy. I’d use him again for all my plumbing needs.

This was my first experience with Plumb Works and it was extremely positive. Kim Johnson was my plumber and he did a fantastic job diagnosing and repairing a bad PRV valve on my house. He was very professional, neat with his work and he left my home better than he found it. Plumb Works will be my first choice for all my plumbing needs moving forward. Thank you!!

Have used Plumbworks for 30 years and have know Eric for 20.
Great guy and best shop in town.

Hoping the fix works!!! Thanks Andrew

Super responsive to a pre holiday disaster in the making. Saved my 2021!!

Showed up on time, diagnosed the problem right way and fixed it no problem. Made sure there were no leaks or other issues before leaving. Great people to work with!

Professional and efficient. Can’t really ask for more than that.

Leslie was on time and extremely professional. The situation was resolved in just minutes. I knew I picked the right company to call. I highly recommend Plumb Works and their maintenance agreement.

Fantastic plumber. Professional, fast and pleasant to deal with. Me. Wexler was just great and I’d recommend him and Plumbworks to anyone needing a caring and professional plumber.

Came 30 minutes after I called. fixed my plumbing issue in under 10 minutes. very pricey though.

The technicians and scheduler were courteous and professional. My problem was resolved very quickly. I feel I got a good value. Thanks.

Had them over to estimate the cost of installing water and gas for a new patio. The technician grasped my (still conceptual) project quickly and produced the estimate while I waited.

Kevin from Plumbworks was timely and professional. Was able to source and repair rusted out sub pump lid

Kass walked me through the entire process answered all my questions and pointed out existing code violations. Great guy who knows his trade.

Mr. Garrett Hotte did an excellent job fixing our water-heater. We appreciated his courtesy and professionalism. Plumb Works is a great Company.

Eric has replaced 2 tankless water heaters for us, both times were excellent experiences. Prompt, professional, knowledgeable and friendly. Highly recommended.

We've used Plumbworks for years and they have always been outstanding. Can't recommend them highly enough.

Very professional and knowledgeable, came on time, skilled. I recommend them to anyone.

Jacob came out promptly and was able to replace my very old water heater the same day! I am very happy with the service and quality.

Nate was prompt and professional and did a great job of explaining the task and how he would fix our issue. He was courteous and competent! Best of all no more leaking pipe!

Kim was polite and respectful and worked diligently to install my water heater and repair 2 commodes. He worked very late into the evening to complete the job and continued to be patient with answering my questions and making sure everything was replaced and repaired correctly.

Atlanta's aging infrastructure, such as water pipes, caused sediment to back up into my pipes and damaged my under-warranty tankless water heater. There was a water main break on my block. I walked into the house to hear the water tank pump screeching. I unplugged it. Turned it back on, hit the reset, waited. Service icon kept flashing. So I called the 1-800 number and they informed me it was still under warranty for parts but not labor.Plumb Works is a licensed contractor for Navien tankless heaters. I opted not to go back to the plumbers who originally installed it.Danny came and showed me the sediment back up. Recommended I get a whole house water filter (which I will likely do) and gave me an estimate for that as well. Danny also gave me some other homeowner maintenance tips which I'm just annoyed the installer never did. Danny said with all the roadwork etc that Atlanta is doing for the next 5 years, sediment in Atlanta homeowner tanks will be a problem. He also said I should de-scale the tank every four years. Well, heck, that's a good thing to know! Wish someone had told me sooner. BTW, a whole house filter system will reduce the sediment but de-scaling every 4 years is still a good idea.Plumb Works offers an annual maintenance service but it's a wise investment considering all the issues raised above.

Everyone is knowledgeable and professional. It’s the best plumbing service in all of Atlanta . .

Jerome was knowledgeable, thorough, kind, helpful, and great with my dogs. :) I strongly recommend!

Jerome has helped us out several times and is always very professional, respectful, friendly and efficient and gets the job done beautifully.

Jerome was rude and not a nice person. He was at my house for precisely 6 minutes and gave me two options for my tankless water heater ..... for him to do a diagnostic or call the 800 number. I was just thinking about what to do and he said “I don’t have all day”. I was shocked at his impertinence and I just paid him his $69 and told him to leave very politely. What bad customer service. I was ver disappointed.

Very professional and prices were reasonable. My tech was timely and provided education on the process and the root cause to my water heater malfunctioning. Would recommend and will use again if needed.

Great Tech very knowledgeable

We had a very difficult situation when lightning hit our house and burned out our sewer pumps. We didn't know exactly what got fried. Josh did a great job in analyzing it until the multiple problems were found and resolved in a very professional manner.

They sent someone the same day I called. Spencer the technician arrived in a timely manner, assessed the work needed and explained it all to me. He finished the work faster than expected, so he adjusted the charges. I have used Plumbworks on several occasions at two other properties and I have never been dissatisfied or felt as if they were ripping me off. Every technician they have sent (including Spencer) has been courteous and knowledgeable. Highly recommend.

plumbworks came to install a sink-we had used them for several years- the installation was a DISASTER---totally scratched with deep gauges - leaking from the back---just a poorly perfromed job- we asked a supervisor to come out---promptly came to look and assured us that this type fo work was not acceptable and they would send out a different plumber to fix the problems---NEVER hear fromthe m again---call,, call, call---NOTHING. Truly pathetic----you can find a much better business than this one

Very unhappy with your drain basket assembly kit. I had my kitchen remodeled in late October. My husband installed our sink and the drain baskets the bronze finish set. Shortly after I had them installed the drain started to loose its finish. now instead of it being the pretty bronze finish it was suppose to have it now has a bright copper color. I would like to know if there is anything that can be done.

Andrew Wexler at Plumb Works has done three different jobs for us -- repairing an under-sink drain, installing a new faucet, and installing a gascock behind our old stove. Delightful guy and does a great job every time!

They ran the gas line into my kitchen for my new gas range. Came out to do an estimate then we’re able to come back within a couple days to do the job. Super professional and explained exactly what they were doing every step of the way! Highly recommend them!

Excellent plumbers. Diagnosed the problem causing our sink to clog, patiently fixed it -- and kept testing his work to make sure the clog was resolved. Gave us an estimate before beginning the work and charged us the same amount. The office staff was very pleasant and worked us into their schedule so that we wouldn't be without a kitchen sink over the week-end.

Kim was very professional, knowledgeable and courteous. I’ve used Plumb Works many times before and will again.

Erika was delightful to deal with and scheduled my service promptly and politely. Follow up was excellent. Leslie , my technician , did a wonderful job assessing the problem . It was a difficult disposal matter in an older home that had weird pipe arrangements under sink . She called in a supervisor to assist in making a decision as to the best plan of action . They installed a new disposal and fixed the pipes . Just an absolute positive experience . These individuals provide outstanding customer service and were awesome . Kudos to all involved !!!! 10 stars if I could rate them that way .

Would certainly hire them again.

Very friendly, prompt, on time and knowledgeable. Great work - will call again if we need more plumbing fixes in our future!

Appreciate the quality of your service ! Well job done. Thank you

The service I received was excellent. I have some out dated plumbing and they took care of me.

Work was not complete. Will come back at a later date

The service was great, technician was friendly & very knowledgeable! I would recommend Plumb Works to anyone!! Amazing customer service!! 5 Star!

Very nice and helpful, took the time to listen to my concerns.

We had a pipe break in our basement and we called Plumb Works. They were very quick to respond and when Eric showed up he was very professional. Eric found the issue and fixed it in a reasonable amount of time. We would use Plumb Works again and would ask for Eric again.

I desperately attempted to find an emergency plumber when the sink instalk for my new kitchen sink went left pretty quickly. Unfortunately, most so-called 24/7 plumbers didn't actually have a plumber on call or they cut off early. Thankfully, I found Plumb works. Their technician was on time, friendly, cleaned up his work space and he finished the install in minutes! I hope you have the same experience that we did, we will definitely use PlumbWorks again in the future.

Kim is the absolute best! He is so thorough and always professional! We ask for him every time because we never have to worry about the service!

Can’t say enough good things about the professional of Kim Johnson . Walked into a crisis situation and quickly calmed us down . Told us what he was doing and kept us up to date . You are fortunate to Kim Johnson on your team .

Plumb Works was recommended by my neighbor. Andrew was prompt, professional, and tackled a very difficult plumbing issue for a reasonable price. I highly recommend Andrew and will be using him for all my future plumbing needs.

Very professional and explained everything to us. Trust this company! They have the customer’s best interest at heart.

Great experience with Plumb Works! Erica scheduled me for a time that was good for my schedule she was very pleasant on the phone. The plumber, Andrew, was excellent!! We went over the options for the situation and he helped me figure out the best solution for me. He also worked efficiently and kept me informed of the process for ordering the parts and for timing. I will be recommending Plumb Works to friends and family.

Finally called PlumbWorks to look at some problems I've been ignoring for months. Darryl, the plumber who arrived (exactly on-time, I should add), was a pleasure: smart, mature, knows what he's talking about, explained things clearly, and patiently laid out my options for me--a seasoned professional and a welcome contrast to some experiences I have had before. I'm definitely planning on having him do some more work for me.

Good people, fast service

The plumber was very knowledgeable, they inspected our house for gas leaks after we had had our carbon monoxide alarm went off. The plumber and his assistant were also very courteous and easy to work with. I also appreciated the admin staff.

Leslie was on time, friendly and efficient. She was able to make the whole testing of our back flow device easy and non-problematic. I will be using Plumb Works again for our yearly testing next year!

I called and the technician was at my house within an hour.

Jamey was very helpful in determining what issue I had and helping me sort through options. I will ask for him the next time I have a problem...

Spencer Sarjeant was great. From the initial visit through the actual repair, he was able to explain clearly what needed to be done and what he was doing. He replaced my pipes under my bathroom sink and was able to so without me having to buy a new vanity. He cleaned up the bathroom after he finished. And the price was very reasonable. Will definitely use Plumb Works again. And would request Spencer.

Great service. Very prompt, professional and friendly.

Super fast response, excellent service. All around very positive experience

All around the best quality with reasonable cost. My daughter recommended the plum works. Technician was the outstanding example of how to satisfy the customer and office manager gave the details of when to expect the arrival of Technician and right on time.
Thanks

I had Vann come and replace my water heater. He was efficient and very respectful of my property.

I am seriously impressed with the team at plumb works and highly recommend! Kass was the first person I met when he came out to quote the job. ( and it was a big outdoors job !) It was a same day call , and he arrived later in the day, in the rain, on time and was super professional and comforting to us in an emergency situation. The next couple of days we met supervisor (Josh) and colleague (Spencer) and these guys along with Kass and others that I may not have met, worked tirelessly ( in some less than desirable conditions) to get us fixed up as soon as possible. Always on time, always respectful, kept me informed every step of the repair. And so far so good, This company and it’s people are outstanding!

I can't think of anything I didn't like about Justin S. His work was exceptionally excellent, and he was totally professional and just plain nice. Next time I will ask for him.

Wonderful service. Exceeded my expectations.

My plumber, Eric, was truly one of the most professional gentlemen I have ever worked with. He was helpful, kind and funny and only provided the services I needed (unlike many other service providers I have dealt with over the years). I would recommend Eric and Plumb Works to anyone in Atlanta.

I had some very strange issues going on with an older home that we just purchased. I called Plumb Works on Friday and Jon was here on Monday morning. He was very specific, gave his opinion of how to move forward and provided an estimate that was better than another source, He made sure I understood the issues and was able to take care of the job immediately. I was most impressed with the fact he never once discredited the plumbing work that had been done in the past, he simply offered options that might work better. Nobody wants to call a plumber, but it does happen and they were up front, fair and honest. Many thanks!!

Excellent service here in Atlanta, Georgia from the first point of contact with the customer service rep, Erica A. to the plumber, Leslie D. Plum Works was an excellent choice and I am glad to find them in my area.I am a very satisfied customer after giving up on my plumbing skills! I was desperate to hook up an old gas line to a newer gas range as I have made 4-5 trip to the Home Depot for help and nobody could fit the sizes I needed. Plumb Works was quick to respond and set up an appointment within an hour I had service. I was hoping that I would be able to get someone to come out the same day I called as I did not want to wait as other companies were telling me. Plumb Works was reasonably priced compared to other quotes for the same work.Leslie D. was very professional and she will get the job done with quality work. She was also able to head under the house in the crawlspace that many before her were afraid to go into. Not a problem at all for Leslie D. I highly recommend her and Plumb Works to anyone that is looking for a good dependable company to supply them with any plumbing/gas line work that you need done. I will be using them again for my otherplumbing needs.

Kass was very friendly and knowledgeable in detecting the leak from the meter to the main water line in our yard. He gave us the assurance that the old pipes could be removed and new ones replaced on the designate day. Our lawn wouldn't be distrubed.

Jerome was GREAT ! super prompt. Communicated what he was going to do -told me how much and was very efficient adding a water line for a dishwasher. I highly recommend !!!

Leslie delivered what I wanted and needed. She did so professionally and promptly.

Our water main broke right next to the meter. Plumb Works was on the spot in an hour. Darryl was a courteous pro. Explained what he was going to do, and did it in short order. Get us fixed up to have water in the house overnight and came back the next day to finish the job.I don't normally do reviews but Darryl J and Plumb Works totally earned this one. Highly recommend.

Oh my. Kass came within two hours of my call and did an outstanding job fixing a tough problem. Thank you, Kass!!

Jacob, the Plumb Works plumber, arrived on time at my house after calling ahead to confirm he was on the way. Jacob quickly devised a plan to replace the buried gas fuel line with new piping running above ground along the side of the house. He checked to make sure the new gas fuel line was connected to all the gas appliances and furnaces inside the house. I was able to call Atlanta Gas Light by mid-day and get the gas service restored to my house. Job well done!

Great experience! Had disposal issue in my airbnb, called Plumb Works and they were able to come and repair the issue in the same day! Eric was a nice guy, knew his stuff and also replaced/repaired a pipe under the sink that had been leaking.

Purchased an Ice Maker/Humidifier Installation Kit, Menards 679-5283, and after installation, only drippings at the refrigerator/freezer end of the newly installed H2O line.After much time looking for H2O line kinks, etc, discovered rubber gasket supplied for the saddle valve end, lacked a manufactured hole in it. Drilled a hole, re-installed, and water supply was adequate for ice maker to make ice cubes.Disappointed - poor quality in manufacturing process.

Outstanding service! Erica booked me for following Monday appointment on a Friday and ended up calling back to schedule same day due service to a cancellation.Danny arrived timely, performed professional work quickly (and at a reasonable price), all with a smile and a friendly attitude. Great getting to meet you, and you will 100% be our first call anytime we need help again! Thank you!

Yesterday I had a serious leaking from expansion tank. I called my home warranty and the only thing they can do was sending technician two days after and let it rain in my house. I just googled ‘Plumb’ and randomly picked this company. It turns out they are life saver! They got technician on site in 5 minutes and repaired the tank sooooo quickly. The technician made it easy and clean!!! I would highly recommend the Plumb Works Inc. and feel grateful we have such a great plumbing company in neighborhood.

A nice young man quickly found the problem and fixed it.

Nate goes above and beyond- he perseveres until he is able to solve the problem and explains what he is doing along the way- very good service!

Andrew was knowledgeable and took time to explain everything and answer my questions.

Danny came out and saved the day. Not only did he resolve a gas line leak, he even helped me to get the gas fire place started!Outstanding service!

The cost for repair was outrageous.

Jerome was great. Thanks.

We had a leak in our main service line. I placed a call into Plumb Works and from then it was an effective process. From scheduling to repairing - all of the members at Plumb Works worked as a team. Being familiar with our home/property - Spencer came out and was able to locate our leak and have it repaired before I knew everything was done. Plumb Works goes over and beyond to take care of their customers. From upper management - Josh - down to the plumbers - Spencer and Kevin - you cant beat their customer service and professional expertise! Thank you!

My tech, Jerome was excellent in his professionalism and broke down the cost and options. He also gave me some great tips how to avoid future plumbing issues. A+

Jerome was excellent and professional and an instant best buddy to our dog Stella and grand dog Penny. Issue was addressed to my satisfaction instantly. Will always use Plumb Works.

Service tech showed up within 20 minutes of me calling Plumb Works. Problem with water heater was diagnosed quickly and repaired promptly.

Replacement of hose bib with a frost free unit.

I had a leaking water heater and called Plumbworks. As always they were professional and efficient. Our technician Kim was ontime and certainly knew what he was doing. Super helpful and polite. Cant imagine a better service and support!

Awesome job! Technician (Spencer) was very efficient, clean, and knowledgeable.

Plumb works was very prompt, efficient, and thorough. Extremely professional and followed protocols for masking etc. They walked me through the repairs and left my bathroom spotless. I would highly recommend them.

We asked plumb works to come and replace a 50 gallon gas water heater. The installation is in a straight forward location, and the unit was a basic Bradford White unit. Their quote was for... $1800!!! HAHAHAHA.Needless to say, we told them to shove on, and we found a guy that took care of us for HALF that price. My wife was the one home when the service person came by, and I'm concerned that this company tried to take advantage of us.Be wary when hiring Plumb Works and get multiple quotes if you decide to use them.

Update on 6/30/17: I had to downgrade my review of Plumb Works from 5 stars to 2. I believe it is completely unacceptable to charge customers for leak detection when the leak source was never identified. Now my condo neighbor and association are insisting I hire another licensed plumber. What a waste of several hundred dollars.Use Plumb Works! One never enjoys making these kinds of calls, but Erica, Shannon and Andrew were incredibly helpful and made it a wonderful experience. From Erica's prompt follow up on my initial inquiry to Shannon's assistance with questions along the way and Andrew's diagnosis of the leak source, the problem was solved quickly. I will definitely call them in the future.

Vann was reliable, thorough, and courteous. He explained everything well and answered all of my questions.

The guy was rude and unprofessional. He didn’t even know what he was talking about. Had my brother come fix it in less than 30 mins but the guy didn’t want to take the time to actually look at what the problem could be. Total waste of everyone’s time and a waste of $69.

Very professional and knowledgeable plumbers. Have used for small projects, such as toilet repairs, garbage disposal installation, faucet installation, dishwasher installation. Great communication from company (such as texts when technician on the way, text and email reminder of appointment). Not the cheapest on the block, but excellent quality work.

Wonderful service! Called Plumb Works in the morning and they sent someone out the same day. Garrett was super friendly and professional and fixed our toilet in no time. Will definitely do business with again! A+!

Plumb Works does quality work. They stick with the problem until it's fixed!!!! I have used them, both at home and at work, for years.

Fast, efficient, on time, great communication, same day service, reasonable

Vann did a great job! Great customer service, quick, and great work. I also had the pleasure of meeting the owners, Jim and Renee, who seemed like great people. Would definitely recommend to anyone looking for a plumber.

Spencer arrived on time to the minute. He was amazing. Explained everything to us in detail with costs. We had used another plumber six weeks ago. His explanation was unclear and the estimate 5x Spencer’s!!! I would highly recommend Plumbworks. Ann Clark

Nate was very professional, knowledgeable, very personable, and did a great job fixing our plumbing problem!!! Would highly recommend this skillful plumber !

Lee was excellent. She respected my need for social distancing, wore gloves and a face covering.

This was first time using PlumbWorks and Josh was AMAZING! He listened to my problem, let me explain what was going on, and gave me the best solution along with next steps. In addition to that, he is extremely friendly and walked me through everything he was doing. If I need to call you all again, I’m definitely going to request Josh

Very quick to respond to my service request. Once they arrived provided friendly, professional and quick service. Will definitely call them for future needs.

Tremendous service. Prompt. Excellent quality and extremely professional. Highly recommend.

Darryl was professional, efficient, friendly and quick. Our problem is solved. Thank you Darryl and thank you Plumb Works.

Great Plumbers- Reliable, provides estimate before work. Efficient and knowledgeable. We recommend Plumbworks.

Severe outdoor leak on a Sunday afternoon. Job required more time than expected and an additional trip to the shop and back. Finished up after 9:00 pm on a Sunday evening. Kim was outstanding through the process. I appreciate his commitment and quality. Highly recommend.

Jamey was very punctual and we were very impressed with his expertise and work he provided us. We will definitely be using them for our future plumbing needs.

Sneaky upcharge plus left basement doors wide open and didn't say goodbye or notify us that they were leaving

That was couple years ago, they charge 65 dollars for a service for just took a look, and another 60 dollars for sign a paper for county approval, i could't believe that i called the them again.

Excellent service

I had a backup into my downstairs back caused by my upstairs one. Andrew came out first think in the morning and had experience with warehouses converted to lofts and found the problem and had it rectified before 9 am. I am VERY grateful.

Andrew diagnosed the problem immediately and correctly. 2 other plumbers could not fix the problem and never even mentioned what Andrew did. He was excellent and I would use him again anytime and recommend Plumb Works.

I called Plumbworx to repair the injector pump in my basement. I was told that there was a $69 fee to have a plumber come out and provide me with an estimate. When the plumber arrived, he then told me that the $69 was just a trip charge. If I want him to actually open the pump and assess whats wrong, the charge is $210. My issue is not with either of the fees, but with the lack of transparency. Seems like bait and switch to me. I paid the $69 and sent them up the road. Now looking for a plumber who can be more transparent with fees and service. I'm sure Plumbworx does great work, but I prefer to not be manipulated with bait and switch tactics.

This is the third time we have had plum works help us out with some plumbing issues we've had in our older home. As always they are very thorough in their work and always prompt on arrival. I would recommend this business for any plumbing needs.

Great crew at Plumbworks! Everyone is professional and you know you are going to get a great job when you hire them. Highly recommend!

Great! Easy to work with. Did fantastic job

Very professional and trustworthy.

Great service today. We’ve used Plumb Works many times. They always do a great job. Jerome came to our house today and completed every task in a timely manner!

Great service, high price!

Great work by Andrew and Chase. Very professional and knowledgeable. My water heater is so,sounds odd, pretty.😍

Andrew and Josh were very professional and explained everything related to the work being done.

Plumb Works is a very professional, experienced and reliable group to work with. The office staff and field crew work efficiently and in coordination. We have had Nate Blue, as our serviceman, both times, and he is very knowledgeable, courteous and helpful. He was able to assess, advise and fix every issue we had, no matter how uncommon. I highly recommend Nate and Plumb Works, and will continue to rely on them.

Andrew was on time, called ahead, was pleasant and competent. He disclosed the charge prior to completing the work, provided the service I requested and cleaned up before leaving. Very pleased .

Delighted with the work of Plumb Works. I called and within an hour or two, someone was here and was very good and very nice. It was wonderful to have such a quick response. Thanks!

Replaced a very old water heater in an old house. Andrew knew exactly what to do, didn't lecture me or try to upsell me on anything, just gave me the price. Got right to work and knocked it out in no time. Nice, neat job. Very professional and knowledgeable. An actual craftsman, and I didn't think any of those still existed. Excellent work, thank you so much.

Josh spent a lot of time problem solving for me on a couple of pesky plumbing issues. He resolved them both successfully and I was very pleased with the level of service!

Jamey.B and his assistance was very knowledgeable and professional about what they were during. They were very detailed and patience in explaining what cause the problem, and in explaining the solution to the problem. He also, gave me some great advice on future work am planning. This is the company I will be calling. GREAT JOB GUYS.

Prompt professional service. John explained everything in layman terms I could understand. On time arrival and fast complete warrantied repairs. I will definitely call Plumb Works for any future plumbing needs.

Andrew did a fantastic job and very quickly with a faucet install gone sideways. I am glad I called because I would be in a bad place otherwise. DIY is great, yes, and I am competent in many other home building avenues, but plumbing is something I will always leave to the professional. Thank you!

These guys went above and beyond to help me out. I needed a new drain in my very old bathtub and they got it done. Would recommend!

I messaged this company yesterday and they came out first thing in the morning, assessed that I needed a new water heater because after all it was 25 years old apparently, and installed it within hours. Excellent work overall, will definitely use again!

Jamey Beck did a great job! He was on time extremely professional delivered excellent service and finished in a very timely manor. I highly recommend him and Plumb Works!

Jerome Bentley did greet work!

We have used Plumbworks for over 20 years and they have always done a great job for us. They are easy to deal with in terms of scheduling, and the work always seems to go well. I can't recall in all those years needing to get them back out to re-look at something they have installed or repaired. We just had them replace our aging water heaters and the technician, Nate, was thorough in his work and friendly and helpful in showing me things regarding the new units.

Great service and communication!

Andrew was great, professional and informative. Fixed as promised

Plumbworks was the ONLY plumbing company to handle my emergency at 11 pm with a call back from the on call plumber who gave me an ETA and arrived a few minutes early. We were bailing water from the tub so it would not overflow and were not able to shut the water off ourselves. I wish they were my first call (they were 3rd) as we spent 20 minutes waiting for the first plumber while water continued to gush. The next plumber said I can't do it tonight. Plumbworks saved us. The plumber, Kim J was Awesome! Arrived when he said he would, handled my emergency, my bill matched the estimate I was given and Kim came back the next day with the parts to fix it at the price I was quoted. They will be my FIRST call next time I need a plumber.

Josh worked very hard and explained each step as he went. He cleaned up afterwards. Professional and on time! I would have him back in my showroom or home anytime!

Excellent services... took his time, very detail and communicated next steps.

Andrew Wexler and Chase, his apprentice, were very thorough in their work up and explanations.

The technician Kim is great to work with. I work on a large apartment complex and had no complaints about him, even during Covid.

Kim, did an excellent job. He was prompt, quick on identifying and solving problem. We will call on Plumb Works for all our needs.

Great service and very professional!

I live in an older house with multiple renovations. I had used Plumbworks in the past for some work on my sewer ejector pump for the detached garage apartment behind my house a number of years ago. Had another issue so they came out and fixed my problem. At that time, although I am not normally a fan of warranty or maintenance agreements, I signed up for one at that time. Am I glad I did!You can never anticipate when you are going to have plumbing issues and they tend to go in stages, well this has been the year of plumbing fixes for me. Sewer ejector pump replacement, leaking faucets, running toilets, failed shower valves..... That maintenance agreement has actually saved me money.Now, plumbing work is still expensive, regardless of who you call. But there is a reason - you want good quality work. I have been able to get appointments quickly and Spencer, although I joke that I would rather not see him as often, is personable, professional and knowledge. Highly recommend!

Always a great experience. Friendly knowledgeable and expedient plumbers