Description
A plumbing company based on the old school yet modernly unpopular concept that honesty, straightforward communication, quality craftsmanship, and fair pricing are foundational. There's no sales gimmicks, double-speak, shoddy work, or predatory prices here.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Camera Inspections of Drain Lines & Plumbing System Vents, Camera Inspections of Main Sewer Line, Carbon monoxide testing, Cast Iron Replacement, Cast iron repair, Cast iron replacement, Clear main line, Commercial Service And Repair, Cost Analysis of Repairs, Dekalb County Certificate of Compliance, Drain Cleaning, Drain cleaning, Equipment Installation Compliance with Manufacturer Specs, Expert Witness Testimony for Dispute Resolution, Flush tankless water heater, Full Plumbing Inspection & Report, Galvanized pipe replacement, Gas leak detection, Gas leak repair, Identify Types and Condition of Pipes in Service, Inspect Plumbing in Crawlspace, Inspect Sewer Ejector & Sump Pumps, Install natural gas line, Install sewage ejector pump, Install tankless water heater, Install tub, Install tub waste and overflow, Install water filter, Insurance claim inspection, Light Commercial, Main Water Service, Main line back ups, Mini Camera Inspections for Small Diameter Pipes, Ongoing Consulting, Pipe Replacement, Plumbing Inspections, Plumbing Problem, Plumbing Remodel, Plumbing insurance claims, Post-Repair Checkup, Pre purchase inspection, Recall Safety Checks on Water Heaters & Appliances, Repair main water service, Repair natural gas line, Repair sewage ejector pump, Repair sewer line, Repair tankless water heater, Repair tub drain, Repair tub waste and overflow, Replace main water service, Replace sewer line, Replace tub, Residential Plumbing, Septic Tank Location, Sewer Camera Inspections, Sewer Leak Testing, Sewer Line Locating, Sewer Line Repair/Replacement, Sewer gas, Sewer smell, Tankless Water Heaters, Underground Sewer Line, Underground Water, Water And Sewer Line, Water Filtration, Water Heater Flushing, Water Heater Inspection to Include Venting, Water Heater Replacement, Water Pressure, Water Pressure & Volume Testing, Water Quality Testing, Water Service Repair /Replacement, Water filtration, Whole house repipe, Whole house water filter,
Reviews
Stephen Saucier
2 months ago
I'd recommend Vitalis to anyone, anywhere, for any plumbing services. Keith (and his son) evaluated my water heater's problems, purchased a new, high-quality water heater, and installed it promptly and without issue. Beyond that, even the copper ducting to connect it was beautifully done. Vitalis is easy to work with, priced competitively, and completely dependable.
kaitlin phillips
3 years ago
Keith is FANTASTIC! He is professional, thorough, kind, neat and communicative. Keith has done 2 plumbing jobs for me and will be back to do a 3rd. He is my go to person for all our plumbing needs. When I call him I know that the job will be done right the first time and I don’t have to worry about it.
Keith was extremely knowledgeable and very responsive and puts in the time not only in the job but even after his job is completed. Excellent report very specific and detailed. He is very personable and understands the plumbing codes as well as best practices and does his homework. I will use him again for any issues and would refer him to anyone he is trustworthy and has integrity.
I contacted Keith to handle a plumbing issue where my my pipes would hum when I ran the water. He quickly responded and explained his cost and set an appointment time. On appt day, Keith was prompt and professional. He wore a face mask and shoe coverings ( especially important during COVID) . He evaluated my issue and was able to fix my issue quickly and for a reasonable price. It's so difficult to find professionals who truly are passionate about their work. I am glad I selected Keith as my plumber. He is trustworthy, knowledgeable, professional and just an overall genuine and friendly person.
John Chapman
6 months ago
My experience has been Keith is responsive and professional. He is honest and will tell you what is the actual problem. I have used him for 7-8 years. His price are reasonable. He has recently started his own company.
Fast, polite, took time at the end of what I’m sure was a very long day to talk to us about our main problem and potential future problems/repairs/upgrades for our new home. And then made the necessary repair, made sure to test to make sure the problem was resolved, reached out the next day to make sure it was still resolved! Will definitely be using in the future
Very responsive and professional. Showed up on time, identified the issue quickly. Was very kind putting up with all my questions to all of which he was very knowledgeable. Glad to have found a plumber we trust.
Christian Chotro
3 years ago
Very fast response and professional work. I am very pleased with the work done! They had to re-route the gas line and it was done for a third of the cost of other overrated companies. I am definitely recommending Benson & Douglas to any friends that needs their services!
Thank you!! A+++ service
Keith did a great job at fixing my shower problem & my other plumbing concerns. He was courteous, professional, knowledgeable & responsive! I will be calling him for any future plumbing needs, Thank you, Keith!! I will be recommending you to others!
Keith Forrester is the only plumber we trust! Over the past 7 years we have used him for various issues In our home and at our rental. I have always felt like he was very honest and clear about explaining everything. I could not give a higher recommendation.
Teresa Jackson
5 months ago
I used this individual when the company was called Benson &Douglas. He was very knowledgeable and affordable. I had called another well known company that gave me a price of $800+ to flush my tankless water heater. The other company told me that I needed a part to flush. The part would be over $400. I went to the plumbing supply company and got the part for $105.00. the owner of this company, Mr. Benson, showed me where the part was in the system. He told me to take the part back and only charged $189.00. He is trustworthy and that what matters the most. His company was purchased by Vitalis.
Joshua Mason
6 months ago
Keith was very professonal and timely. The job site was kept clean. Keith is incredibly detailed, and the quality of his work as a master plumber shows. This company is not your high volume, sales first, mega plumbing company. I couldn't have asked for better.
Bethrah Szumski
2 years ago
Keith is BY FAR the best plumber I’ve ever worked with. That’s with 25 years in business and as a home owner.
We had Keith Forrester come do an inspection in our home and learned SO much! Wish we had done this prior to closing on our home. He came out last week and fixed some critical things, installed a new water heater/thermal expansion tank, and replaced all our toilets. Very reasonable quotes, professional, and did a great job in our home. Highly recommend if you need any plumbing work or even for a general inspection so you can better protect your home and anticipate what work may need to be done now/in the future.
Keith Forrester was polite, professional, and knew what he was doing. He was a delight to talk to while he was replacing our old water heater. He made sure to clean up after himself and made sure to let us know that we could call him if we had any problem. Plus, he has a charming smile and a love for his family and God
Elizabeth Lootens
2 years ago
Keith is amazing! He found and repaired our leak in a day. A plumber who came to check out the leak before Keith advised us we were going to have to reroute our plumbing. This would have cost thousands of dollars. Keith saved us tons of money by finding an alternative method that solved our problem effectively.
robert armstrong
3 years ago
When our project was completed we realized we had been working with a true professional. The inspection and final report were complete and professionally completed.
Keith did a great job replacing my old water heater. In addition to replacing the water heater itself, Keith made updates to the plumbing in the crawl space to ensure everything was safe and up to date. The project was quoted online with pictures which was convenient and I received a detailed estimate outlining the work that would be done as well as potential extra costs that could be expected upon installation. Price was affordable and communication was easy. I would recommend Benson & Douglas and will use them for future projects as well.
Jane Simpson
2 months ago
Keith managed to fix a problem that three other plumbing companies couldn’t repair. He repaired it quickly, and he repaired it economically.
Keith is very responsive, very knowledgeable and very easy to work with. Has handled multiple complete repipes for me. Highly recommend.
Keith is professional and very thorough. I had a water heater issue and he came out to take a look. Keith discovered that it was vented incorrectly and had some other problems (not up to code). All bad news. While he was here he also discovered that the water pressure regulator for the water coming into my house wasn't working properly. Thank goodness he was thoughtful enough to look! Both were replaced quickly and at a very reasonable cost. I highly recommend Keith! You can't ask for a more professional and friendly plumber!
Fantastic, easy to work with, straight forward, reasonable price, and amazing work! Such a great experience.
Maria Middlebrook
3 years ago
I had a huge bathroom project completed by this company.The plumber Keith was on time each day, professional and was very fair with the final invoice after I added on additional items. Above all, he does quality work. I've already hired him again for some other projects.
Caitlin Samson
6 months ago
Keith was great! He was professional, friendly and knowledgable. Everything went well with the service. We will definitely be calling him again when needed!
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