Best Slab Leak Repairs in Atlanta GA

Wanda had exceptional customer service!! She was all about helping us and getting everything we needed and scheduled, on the spot. Great people skills!!

This was the worst plumbing/ customer service I have ever experienced. We had a leak at our house and called these guys over. When they arrived, we asked them for an estimate. They told us that it would be around 400-500 to look for the leak and the repair cost may vary depending on the size of the leak. They spent a total of 5 hours at the house and fixed a small leak under the bathroom sink. After they finished, they billed us for $3000. We thought it was a completely ludicrous amount for 5 hours of work. When we asked what the bill was for, the owner of the company, Mike, told us that he paid his plumbers $250 per hour per person. I felt as though he was scamming us. When we refused to pay that amount, he told us that it's coming out of the insurance's pocket anyways, so it didn't matter how much they charged. They were extremely rude and began threatening us. We ended up settling for a lesser amount although we still overpaid. When we called back a few days later to get the itemized invoice for our insurance, the secretary hung up the phone as soon as she heard our name. She refused to let us talk to the owner and became extremely hostile towards us. In the end, we never got our itemized invoice. This was hands down the worst customer service I have ever received.

I am a contractor and work with a property management company in Atlanta and have known Reggie The Plumber for years. I have met Reggie Jr. and Reggie Sr. and can say that this is the most disappointed and frustrated I have been with a contractor in a long time. We have a rental house that the sewer is backing up due to roots which I sent to Reggie The Plumber last week. I spoke to Reggie Jr. last week on doing a camera down the sewer to see where the problem was to know where to repair the line and he said they had it scheduled for tuesday of this week. I told him this was later than I would like and to see if there were any available openings before that and he said no so I told him that was fine. So, tuesday afternoon comes and I have not heard anything, so I call Reggie Jr. and ask for a status update and he told me the place they rent cameras from is out and they will have to reschedule for Thursday. I stressed to him the importance as the tenant was not able to use any plumbing at the house at this point and it was backing up, but he said the earliest they could get out is thursday 11/8. I told him to make sure it is done thursday and myself or somebody would meet him over there so we could decide there what to do. Thursday comes and the tenant notifies us that Reggie canceled via text and said their snake broke. So, I call their office and can't seem to get Reggie Jr and speak to a lady that tells me they can't reschedule until wednesday of next week and recommend another plumbing company....Reggie The Plumber obviously at this point could not do the job or did not want to, so i would have much rather of been told that from the beginning and not wasted a week on a very serious issue. I am extremely frustrated and disappointed on how this was handled and I will never use Reggie The Plumber again.

We can't say enough good things about our experience with the plumbing contractor! Their work was top-notch, their customer service exceptional and they made sure we had a stress free job. Highly recommend to anyone looking for reliable contractors who take pride in what they do!

Did disposal install, fast and professional work. Definitely recommend.

These guys are very honest and know what they are doing. They did a great job trouble shooting and taking care of some burner issues on my gas water heater. I'm very satisfied.

Andrew’s team is top notch. Friendly and professional service, great communication, and very responsive. You can tell they care about their customers and take pride in their work.

I’ve had Andrew out to complete jobs twice now (pressure relief valve issue and bad water heater) and both times he has left behind clean and polished handiwork, going above and beyond to ensure everything all plumbing in the vicinity is done properly and up to code (he corrected/cleaned up quite a bit of sloppy work left by the previous residents).

I can’t recommend PlumbMasters of Atlanta highly enough.

Shawn is an outstanding plumber. Had a great experience with the company from start to finish. Had two significant jobs completed on the same day. Prices are extremely fair. Do not hesitate to call PlumbPros!

I had a difficult situation where it was hard to determine where the leak was coming from, but they did the best they could to ferret it out with minimal upheaval and expense. They had to come out several times but did their best to take care of me and of my home.

I had a new sump pump installed, complete cleaning of debris (grease!) tenant poured down drains that clogged the entire container and fried the pump!). They kept me in the loop as they found things during repairs and all the way to the end. Much appreciated by a landlord who can't be on-site while the repairs are done. Great service done fast and professionally. Excellent communication with customer service throughout the entire repair process. Highly recommend to anyone needing a plumber!

Very professional and courteous. Explained my problem, proposed a solution and addressed the issue. Certainly,, recommending them to all.

Fernando and the crew were quick to respond and arrived within the time frame that they said they would arrive.
They also noted the repair was less than what was estimated and didn’t try to create more work than necessary.
Would definitely recommend to others!