Best Plumbers in United States

Did a Great job repairing our toilet. Was quick to respond. Kept communicating updates on how the repair was going and attention to detail.

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

We have been using Diamond Ace Plumbing for approximately 5 years. I have always found the service to be excellent, prompt and courteous. Repairs are done correctly the first time.

Had a Washer delivered from Spencer's and the people installing it had broken a water valve. I had to scramble and find someone that is able to fix it ASAP so that water in the house can be turned back on. Waterex was able to come by within an hour of me calling and replaced it promptly. The whole process probably took less than 2 hours. Will definitely use them again and recommend to anyone.

We are doing an extensive remodel to our house and needed a complete re-pipe including the main line back to the water meter. The crew came out and did the project in one day! They were professional and very good to work with.

I purchased a very expensive boiler (20k) last winter for them for our radiator heat.  They came to try to fix the old unit and said that our only option was a new one.  After some debate, we moved forward.  The installation itself was OK.  They left the basement door open for most of the time, and I had to ask them several times to close it because we were freezing.  I tried to ask them how it was going while they installed it, and they would barely respond.  Given the cost, I don't think this was unreasonable.  After the install, it stopped working completely after about 7 days.  I was pretty upset. They sent out a technician off hours who had no idea how to fix it. It turns out that the reason it stopped working was because the exhaust valve was installed incorrectly.  Apparently, it wasn't windy the day of the install, but there was more wind later on, so it needed to be installed differently.  Yikes. It works well now in terms of heating up the home.  I will say that the cost savings from this unit were not at all what they told us. The salesman made all sorts of claims about all the money we would save to run the unit.  All of that wasn't true.  It is cheaper to run our forced air units (although the radiator heat is much better; it heats evenly, there is no dust blowing around, etc.). We do love the radiator heat, but it isn't cheaper.  Maybe it is cheaper than a 50-year-old boiler, but he knew that wasn't our situation.  We weren't using the radiator heat at that time, which is why they were there in the first place.  All of this was really disappointing, but today, after switching back from Hoffman, I had someone out for a separate issue, and he was asking me about the unit.  Apparently, we could have gotten a similar unit and used it for our hot water as well.  He said it would have been another ~$1,000 (compared to getting a new $3000 water heater).  I remember the salesperson mentioning that as an option very briefly, and I expressed some interest.  I don't really know what happened in that particular part of the discussion after that, but at the very least I didn't understand the options, because it appears like it would have been a no-brainer based on what I am hearing today.  I have no idea what to believe on this particular issue, but it just added to my overall disappointment about the experience, which is why I am writing this review.

Hands-down, best plumber we’ve ever used! Fast, efficient, and friendly. We’ll definitely be using them again.

We will never use another plumber ! The service is OUTSTANDING, the work OUTSTANDING, and most importantly , customer service is OUTSTANDING! Family owned business, and competitive prices.

Found the leak after two plumbers couldn’t! Very professional and knowledgeable-highly recommend!

I was getting appliances delivered and ran into an unexpected issue that required a plumber to finish the installation. Of the handful of plumbers I reached out to, Dependable Plumbing was far and away the most courteous. They kept me posted on how soon a tech could make it out and were reasonable with me in pricing. The tech Reno was polite, cheerful, friendly, neat and did a terrific job.

I've had nightmare experiences in the past trying to get service technicians to come to Hoboken, and this company is so the opposite that I needed to sing their praises loudly. I would absolutely recommend them to someone who needs a plumber in the Hoboken area.

Got into a pinch with our reverse osmosis system and gave them a call. Very fast, same day service! Very friendly and professional! I definitely recommend this company and will be using them again!

Great service and follow-through. Professional, respectful and hard working employees. They came through in the clutch and expertly replaced a major gas line on our property. Trustworthy and reliable. Especially noted was the professionalism of Steve the service person and the proprietor Zach. Job extremely well done.

Called this person for questions about a used hot water tank. He states he could fix ours for 210, 4 year warranty, parts and labor included. Sounded too good to be true to begin with, but we hwent ahead and scheduled an appointment for the following day (we had plans we could not cancel that night). Our appointment was at 11, but he texted saying he was busy and couldn’t make it till like 1. We said ok, then noticed our breaker had been tripped for tank. So we text him this and be stated that ok we will cancel. Then he text again saying it could cause a fire so we were like ok maybe he should come out. We tried to contact him back but he started being super rude. So I’d think twice about going through this “company”. Not too professional at all!