Vaughan Plumbing And Heating, LLC

Great company! Very reliable and quick with their work. Highly recommend.

I have used them for jobs big and small over the last decade. They continue to be fantastic.

Vaughan plumbing always responds us fast and do an excellent job. Highly recommended.

Greg is great! Thorough professional! He installed a faucet and advised on water stain in the ceiling.

We reached out and they responded immediately, and they were able to come help us that morning. We have used Vaughan Plumbing for years and they have worked on large and small projects for us, and can't say enough good things about them. They are kind, thorough, upfront about what needs to be done and what the cost will be, and very professional and helpful throughout the repair process. We wouldn't use anyone else!

The guys were great. They arrived right on time, worked efficiently, and cleaned up after themselves. Very friendly also.

Great service, arrived on time and installed new faucet.recommended

I have worked with Vaughan plumbing a few times, running new pipes for a gas grill, drain line cleaning for backed up pipes, and for a couple different plumbing leaks in my 90 year old house. Greg is very responsive, and his guys are always respectful. George in particular did a great job replumbing the original galvanized steel stack in our house after it gave out and flooded our basement. I trust Vaughan plumbing with everything plumbing in my house.

We used them to upgrade an old 3 knob shower valve to a new one with a mixer. Also to replace our hot water tank. George came to estimate the job, explained the process and what he will do. I mentioned that I don't want any pex stuff. George mentioned that we will be using copper and that they recommend copper. I got a few other estimates, some were over and some were less, but I decided to go with Vaughan. This is the first time we used them and they have a new customer in me. They provided prompt, professional service and my expectations were set every step of the way. There were no surprises. You get what you pay for and we're glad we went with Vaughan.

Chris was able to solve both of our plumbing issues very quickly.

Very happy with the service. A team came right away to help us find a bad leak. They were nice, smart, clear, and did a great job of finding and repairing the leak with as little damage to walls and ceilings as possible. They gave me good advice & cleaned things up later. Have already recommended them to a good friend who needs a plumber. Five stars!!

These guys are always on time and professional - happy to continue giving them my business. Owner is responsive and hands on - would always recommend.

I hired Vaughan Heating & Plumbing to convert my old oil boiler to a new HE gas system. Greg and his team showed up on time, were efficient, communicated well and did not leave any mess. The new system runs and looks great. I would highly recommend them!

Thank you for quick response and solution to a leaking drain problem. Good work Chris.

Greg and his team were very professional and knowledgeable of their work. We had a last minute stove emergency that required more repairs than we expected. Greg talked us through all the necessary steps and made sure we had all the repairs done in a timely manner. Prices were transparent throughout the whole conversation, which was much appreciated. Will definitely use his services in the future!

My main floor bathroom was leaking into my basement laundry room. Greg called me back within minutes and dispatched his team to my house within hours. They stayed for hours making sure the cause of the leak was fixed even with an urgent Boston Water incident they kept up communication constantly and made sure everything was resolved. Pricing is VERY reasonable!

We have used Vaughan Plumbing for several years and each time I am compelled to leave a review (so, apologies if this is redundant). First of all, Greg is super responsive. He has talked me through plumbing situations and then determine if sending a crew is warranted (which usually is the situation but sometimes not). The crew has consistently been excellent! Great problem solving, professional workmanship, and very fair pricing.
Highly recommend (again)!!

Fast, professional, friendly, and efficient. Would use again in a heartbeat.

Chris came by for estimate.
Turned out to be a little more work that needed to be done than expected
He gave some good advice on how we need to approach it
Appreciate everything he did
Very professional!!

Greg Vaughn is an excellent plumber. He will look for the simplest, most effective solution to a problem and make sure that it works. He is prompt, smart and has a good sense of humor!

We've had a leak in our basement for several months that no one could properly diagnose. I called Vaughan plumbing and they found it within an hour

Sean arrived about an hour after I spoke with Greg about a leaky ceiling.Super fast response! Sean examined the ceiling and soon was able to pinpoint the source… very professional in his approach, kept me informed and solved the problem. Will be calling again when future plumbing issues arise, and you know they will!

Convenient location excellent service

Very friendly and efficient!

I use Vaughan regularly. They are responsive, quick, and super professional. I can’t imagine using a different plumber.

The guys were professional and were able to solve the problem the same day. Thanks

Always courteous, prompt, and smart work. They’ve replaced pipes and cleared blockages for us, and it’s always a pleasant experience with Greg and his crew. Highly recommend!

The quick response to my needs was top notch and the work was done with nothing short of excellence. They were very professional and the work was completed neatly and quickly. I recommend them to anyone who asked about using them.

I Placed a service call because we had a leak, within one hour the company sent a technician, identified the problem, made their recommendation, they ordered the part needed and came back the same day and resolved the issue. Very professional group of people.

I was totally satisfied . Did an excellent job. On time . Cleaned up perfectly
Gave choices and explained well the pros and cons

They are our go to plumber - friendly, good service and great value. Never and issue.

Greg is a great plumber, professional, responsive and efficient

Vaughan has been doing work at my house for years. They are always responsive, prompt, and professional. The work is always great. They've repaired and replaced toilets, helped with a bathroom remodel, replaced a broken garbage disposal. Can't recommend them enough!

Vaughan Plumbing is great. We have used them for several repair jobs at our 100 year old house. They are responsive, prompt, professional and patient. We would recommend them highly and will use them again.

The service from Vaughan was prompt, courteous and solved my problem right away. I was very pleased. I will look forward to calling them again when I need them.

Shortened pipe so that oven could be pushed back all the way to wall, anti-tip bracket installed.

Unclogged our downstairs sink and fixed a leaky/burst pipe.

I've used Vaughan Heating for a number of repairs and new installations at my home, including regular boiler cleaning, clogged kitchen drain, radiant heating water backup, and new water heater installation. They are responsive and attentive to detail. One a couple occasions, the issue came back up and they stopped by to fix it for no additional charge. I recommend them for heating and plumbing needs.

The response to my plumbing need, calling last Friday for my kaput kitchen faucet, was terrific. I called Vaughan at my neighbor's recommendation. Shawn and Wally showed up at 9 am Saturday and replaced the faucet They were courteous, friendly, proficient and neat. I will certainly call Vaughan on my next plumbing need.

Called on a Sunday afternoon, and they sent two techs first thing Monday morning.

on time wore mask and glove perfect quick polite

They were efficient, economical and excellent!

We've used them a number of times over the past few years and they have always been incredibly responsive and very thorough in completing the work. I would strongly recommend them and plan to use them for future needs.

The crew removed the old water heater tank and installed a customer-supplied new water heater. The team was easy to communicate with and the effort of removing the old tank was epic considering the size of the tank (120 gallon) and the narrow space. The work did leave dents on a window panel and the stair rail, and also stains on the carpet (which the crew cleaned it out later). But the manager was okay with a reimbursement for the cost of repair. Overall, the work is professional and satisfactory.

Vaughn has done a variety of work at our home and this time came out to repair a main water line pipe leak. Always great work! Professional, courteous, quality workmanship and always responsive. Highly recommend

Excellent. Very professional. Quick to respond and reasonably priced. We have relied on him for over 15 years. All jobs large and small.

Timely, professional service. I definitely recommend Vaughan Plumbing and Heating.

Highly recommend Vaughan Plumbing! They were punctual with their professionals arriving in the morning on time. Took all safety measures with mask without having to ask, came in and completed the job of adding the new toilets very quickly. When they left cleaned up everything and we had a perfectly new toilet.

Thanks Vaughan Plumbing!

Promptly responded to my call. Performed an excellent job of identifying the problem and quickly
Corrected the issue. Vaughan Plumbing was recommended by my son. I would gladly recommend them to my family and friends.

Greg and the team were great and easy to work with. They were able to quickly install a new gas water heater and two outside faucets during there scheduled visit. No issues. Price was competitive, Wasn’t the lowest (close) but I felt like they would stand by their work and product. Greg was easy to reach (text) and appreciated the electronic quote and payment system they use. Thank you.

Vaughan Plumbing and Heating was incredibly responsive in the midst of a crisis with a broken water heater

I am extremely pleased with the service that I was provided. I had a clogged line from my laundry sink. I was told everything they were going to do, given options before work was done, and provided a prompt and reasonable quote. The work was done quickly and professionally. I now have a go-to plumber.

I was having a real difficult time uninstalling Grohe hardware from a vanity top that I had uninstalled during a remodel. Turns out the corrosion was so bad, I needed a sawzall to get the handles off. The trouble was...I didn't have one handy. The project was time sensitive as I was scheduled to put walls up that day and needed the top back in within a few hours, so I texted Vaughan Plumbing on a whim to see if they could come get handles off. They were there within a half hour. Free estimate. Knowledgeable. Professional. Wore masks. And, seeing as I had the new hardware out and ready to go, they offered to stay and help install it. They cut off the old – no problem. Helped put in the new. And it was all done in under an hour. It was more than I asked for but it was welcomed help. I most definitely will be using Vaughan Plumbing as my primary plumbing service in the future. Also worth mentioning is the ease of pay. Upon leaving, you provide your email, they send an invoice, you pay at a considerate time that works for you right online. Super easy. Highly recommend.

We have used Vaughan Plumbing on a number of occasions. Greg responds to calls immediately and provides advice on how to manage things until they arrive. They are always on time, professional and reasonable in their charges. We hit the jackpot when someone recommended them to us and advise family and friends to look no further than Vaughan Plumbing!

Greg and Vaughan Plumbing were excellent. I highly recommend them.

Quick to respond & very high quality work.

Came in on time. Excellent job was done on quickly finding drain pipe leaking and it was fixed right after with reasonable price. Patiently answered all questions. Highly recommended.

Great service.

On the several occasions that we have used Vaughan Plumbing & Heating in recent years, the response has been prompt, the service exemplary, and the process uncomplicated. All of Greg's staff have been cordial and extremely competent resolving problems. We have always been highly satisfied with their service, quality, and price, and would recommend Vaughan Plumbing without hesitation.

Fantastic Service. They were here at 7:30 on the dot. They fixed our Navien tankless water heater with genuine parts in less time than another contractor billed to “run a diagnostic”. I highly revommend this company. It was a very easy experience. I called and explained my isse to a dispatecher. Within minutes Greg called me back to further discuss my issue and gave me a flat rate of $156 to diagnose (the other guy charged $400 and didnt fix anything). Sam and Sean were here bright and early and were incredibly knowledgable. They pinpointed the problem within minutes and happily explained everything to me before going to get the parts. They wasted no time and got in and out quickly. Thank you all very much for your help, we will definitely be using you for our future plumbing needs.

Holy cow these guys are reliable as hell. One of the best contractors I've ever used because they are efficient, professional, and arrive on time! In addition, they send you emails and text messages confirming jobs. HIGHLY RECOMMEND these guys if you're looking for a great plumbing company.

Greg and his team responded quickly and replaced the hot water heater the same day and did a great job!

Called at 9:30am about a gas leak in a flex line. They were onsite at 10am! Fixed another 30-45 minutes later. They also were able to fix a toilet issue we were having while onsite as well. Very professional with prompt timing and excellent communication and most importantly excellent work. Great job by Greg, Sean, and team!!

I called early in the morning to address a water leak issue in the garage. They came out that morning, took the time to locate the problem, explain what caused it and address it which was a relief. I was impressed with the level of patience and reassurance when answering all my questions/concerns. If you want peace of mind then I’d check out Vaughn Plumbing and Heating.

Coldest day of the year and my water heater kicked the bucket. I called them first thing in the morning and they had a new one fully installed by the afternoon. Highly recommend!!

We love these guys! They're responsive, professional, clean, quick, and friendly!

Needed gas oven replaced. As usual they respond very quickly and they show up when they say they will. I trust them now with all my plumbing needs.

They are very responsive, have always had availability that meets my schedule, and do great work

The plumbers showed up at the time they said. They were very professional and did a great job. I would definitely use them again

Vaughan’s Plumbing and Heating was professional, easy to work with and did a great job. Highly recommended.

Vaughan was recommended to me by a neighbor when I was in a jam - they were at my house 40 mins after I called, fixed the original problem I had called about plus another problem I had had for years. I'm grateful for their quick service!

Wonderful service! Courteous and very professional. I would hire them again.

I am a repeat customer and would recommend their service. They return your calls, show up at the agreed-upon time, and the requested work is done.

Vaughan is the Best hands down!!! I have been using Vaughn for years and there is never an issue. The guys are always on time and extremely helpful. Vaughn has taken care of my plumbing needs every time I have needed them. I will ALWAYS call Vaughan and you should too. JB Hyde Park, MA

They replaced a section of cast-iron drain pipe. There is always a chance of things going bad when cutting cast iron. They warned me that in a worst-case scenario, the rest of the pipe could crack and my costs would double or triple. That worst-case scenario did not happen! They finished the work much more quickly than expected. I would use this company again.

Responded to initial inquiry within 1 hour, and fit me into schedule and completed work within 24 hours ahead of the weekend.

Quality work, quickly schedules, and promptly contacted. Will be my go to plumber from now on.

Punctual: called the office at 8 and Sean and Sam were here at 10. They were courteous and respectful to us and the house. They took their time diagnosing a bathtub leak and were not anxious to start ripping things apart.

I've used Vaughn several times for various issues (broken furnace, loss of water pressure and new faucet install) and always been happy with their work and especially their responsiveness. I had issues with other plumbers not responding or refusing to do smaller jobs, but Vaughan has always answered and been able to get someone out quickly. Thanks Greg!

I love Vaughan Plumbing & Heating; I never use another plumber. They are always responsive, professional, and knowledgeable. Over the weekend I discovered our indirect water heater had a leaky pressure release valve. Job done on Monday morning. Thank you!

Prompt and professional. Courteous and knowledgeable. Would definitely recommend this company!!

Service is fast and all staff is very knowledgeable and get the jobs done professionally and completely.

Fixed furnace several times.

Vaughan Plumbing & Heating did a great job again! I needed an outdoor faucet moved due to siding replacement on my home. They came the next day to take care of it and returned when I called to have the faucet relocated. They respond quickly to calls or emails and are professional and helpful. Thank you again!

Shawn was honest, professional, knowledgeable and had a sense of urgency. Will always recommend Vaughan Plumbing And Heating. Thank you.

A number of years ago Vaughan Plumbing converted our home from oil to natural gas. Since then they have always been there for us for big and little jobs. Today they replaced a water heater for us. This company is professional, friendly and exceptionally responsive. They are the best. My husband and I highly recommend them.

Vaughan Plumbing is the best in the business!

Great service. Extremely fast, responsive and professional. I’m so glad I reached out to them.

Great job! Responsive, good pricing, honest, on time. Highly recommend them.

Vaughan Plumbing has been super helpful over the years assisting me with tenant properties... they are quick to respond, often with same day arrivals and repairs. I highly recommend them to anyone in need of their services.

Excellent company, responsive, on time, professional, excellent service. Would recommend to anyone looking for a quality plumbing company.

We found Vaughan on Yelp and he responded promptly. The guys came to diagnose the issues with our bathroom sink, toilet and kitchen sink and were able to fix everything including replacing 2 new faucets within 1.5 hours. We will definitely use their service again

We always and only use Vaughan Plumbing! Our most recent crisis was a massive leak in our refrigerator on the night before Easter! Panic!!!! Greg was able to get the water line to the fridge turned off and his team came back on Monday to do full repairs. Always loyal, responsive and great quality.

Excellent service. They communicated with me over the phone and email about the issue with my water heater and then came out and fixed it. The price quoted over email was the price they charged.

Vaughan has come to my house several times over the years to help with my plumbing needs. They are very responsive and have provided same day service or same week service. I am very happy with Vaughan Plumbing.

The water in my kitchen sink was backed up and I tried nearly every simple solution I could find on Google: snaking, wet/dry vacuum, drain bladder, vinegar & baking soda. Nothing worked, and then I realized the pipes were leaking in the process. I first called some other plumbers but everyone was booked for several days to a couple of weeks. Vaughan Plumbing was able to send someone out the same day and for a much more reasonable call-out fee than their competitors. They diagnosed the problem, got me a quote, and scheduled their plumbers to come back first thing the next morning. Sam and Sean did an excellent job replacing the cracked, leaky cast-iron pipe with new PVC pipes. They even arranged the new pipes in such a way that the water flow was more efficient. They got rid of the clog and now I have no issues whatsoever using the kitchen sink. Both gentlemen were extremely courteous and answered any questions I had about the job. Now I know who to call next time I need plumbing services.

Vaughan Plumbing and Heating, LLC were quick to respond to my phone call about annual heating system maintenance. They arrived on time and were able to get the job done within schedule.

The most responsive, reliable, and skilled professionals. Online bill pay is convenient and they explain the billing ahead of time so there are no surprises. 100% recommend and have called them for everything.

We recently bought a house, and the water heater, while functional, was almost 20 years old and in need of replacement. The folks at Vaughan were very helpful, and I was able to get a quote and schedule the replacement within a week. Chris was friendly, professional, and did excellent work. They all made the process very easy, and I'll be going back to them for any plumbing needs I have in the future.

I don't understand the question?

I am completely satisfied with the plumbing services I received from Vaughan Plumbing and Heating. They responded quickly (4 hrs) to my appointment request. The two servicemen were polite, professional, and competent. The fixed a major problem in the main sewer line for my
house. i recommend Vaughan Plumbing 100%. I have been a customer for over 6 years. I feel confident in recommending Vaughn Plumbing to neighbors, friends, etc.

Great job!

Vaughan responded to my inquiry within an hour and had someone out next day. Quickly fixed up two different issues in the bathroom and an outdoor irrigation (faucet removal) all within an hour. Very reasonable prices and very professional. They are now our go-to plumbers. Highly recommend.

Arrived on time and performed exactly as expected within time and budget. Would highly recommend

Excellent Service

Hired to relocate a radiator as part of a bathroom remodel. Got bids from three plumbing companies and Vaughan was half the cost of the most expensive bid, and far more likable than the other equal bid. Greg and George were awesome to work with- responsive, excellent communication, punctual, professional. Will hire again.

Very helpful and responsive to my plumbing concerns. All visits to my house have been professional and clean.

On time ,professional ,well done

Great company, responded rapidly to our inquiry, within 30 minutes had sent a technician to review the work required, and shared a quote by the next morning. The work was done a few days later, in only a couple hours. Local company with great customer service and helpful staff.

I reached out to them a year after the install to ask a small question about a connection, got an immediate response. The level of responsiveness and customer service is exemplary. And in addition, the work they did was wonderful. I would highly recommend them to anyone in the West Roxbury area.

Once again were great to work with. This time was for a new furnace and hot water heater. They were responsive, easy to coordinate with, quick, and clean. Their work which was all inclusive (i.e. electrical, permits, etc.), which other Company's did not seem to offer, or if they did, was at an additional cost. Will definitely use them again for any plumbing/heating issue and would highly recommend.

Excellent service. They are very busy, but they offer scheduling options and do a great job.

George was on time and did a very professional job. Very personable and neat. Accurate estimate. Will use again for sure

I called Vaughan this morning after I noticed a leaky garbage disposal last night. They had someone out in less than an hour and replaced the disposal in less than two. Great service!

*****George had performed a 5 star work in replacing my hot water heater. He was professional, polite, prompt and extremely knowledgeable. This is a more complicated job than the usual replacement because of the pipes and gas lines around the water heater tank, somehow George managed to do a superb work in installing it. Greg, the owner gave me a very fair price estimate. I knew I had ended my search for the right plumber , someone who will do the job for the right price, when I received his estimate. The estimate showed a clear break down for the price components. And the work was done swiftly on the same day. I highly recommend Vaughan plumbing and Greg, the technician for their excellent work*****

Quick service

I appreciate their responsiveness and professionalism. Explained what they were doing and why. Even identified an issue that we missed and repaired it right away. Highly recommend Vaughan.

Had the handles replaced on the water hookups to our washer. Repairman was on time, friendly and took care of it quickly. Had them do a few other jobs in the past as well - would recommend.

Great people excellent service. Want to work with a contractor that you can come to know, like and trust.
Vaughn Plumbing it a no brainer!

We've always had reliable and reasonably priced service from this Vaughan Plumbing. Today, we had a garbage disposal replaced after it started making outrageous noise last night suggesting serious problems ... which turned out to be the case. Plumber showed up right on time and was done within an hour.

The two men from Vaughan fixed my gas boiler that heats my house. They explained what they were doing; they explained what I needed to do to avoid a recurrence of the problem; and they got the heater working. Just what the doctor ordered.

Couldn't have been happier given the circumstances. Our boiler cut out in the middle of a cold snap and after looking around the neighborhood, I'm happy I picked Vaughan.

Our boiler was completely shot and needed to be replaced. During the first visit, they tried everything they could to at least hold me over till the new boiler arrived. As a first time homeowner and new to the area, I was very nervous about being in a situation where I had to deal with a dead boiler in the dead of winter.

They answered all my questions, were very professional, great to talk to, and unusually courteous (which is a wonderful thing. I appreciate a business that really cares about their customers). They even went out of their way to make sure that the room was clean before they left and little stuff like that says a lot about the people who work for a business.

TLDR: Great Company run by Great People that care about People

You've won me over as a loyal customer so rest assured if I run into a serious plumbing issue that I can't tackle, I'm calling you guys. Thanks for everything.

I've used Vaughn for a few years and continue to be impressed by their responsiveness, competence, and the fine quality of the people that I've dealt with there consistently. Just had a crisis with a busted hot water tank and flooding, failure of our solar hot water system. After striking out trying to find somebody to quickly deal with the solar system, I decided to go back to an electric hot water tank. They came in quickly and diagnosed the problem, brought me a new tank, I'm all set now after a few catastrophic days. Every call returned quickly, appointments set up and kept, nice and smart folks who CLEANED UP after themselves after they did the work. I've been dealing with terrible plumbers for decades, have never have found anybody like this.

Awesome service! Called them with a heating issue and they responded within hours. Will totally call on them in the future.

This Company is Awesome! Definitely will be on my Vendor List.

They responded quickly, two plumbers arrived when they said they would, and clearly explained the issues and what needed to be done. The cost was very reasonable - will definitely use them again when the need arises!

Greg and his crew are very responsive and thorough. I highly recommend.

Greg and his team do quality work and scheduling is never a hassle.

Well done and extremely timely. Scheduled an appointment for mere hours after I called, even for a non-emergency.

Greg and his crew have been great. On our first call we were worried about our ability to shut off our water, as we had a problem, and we had folks out same day. The next time we had some more issues, and they were quick to the house and quick to fix them. Thanks!

Responsive communication and service. Really appreciate the work replacing a broken pipe.

These guys are 'dream plumbers' ! I had my water heater replaced + a leaky toilet fixed. Here are the reasons why I give this unusual compliment (BTW, I found them from Yelp, where they also had good review).

1. They were very punctual. I was very impressed with their time (they show up 5 min early !) to show up for both diagnostics and actual work.
2. They were IT-savvy. The owner was surprisingly responsive and quick about my inquires to the detail, all via email and texting. Plus for the modern world.
3. They were professional. All the staffs were courteous and clean + they knew what they were doing. They never hesistated to explain to me what they were doing before, during, and after their work. Actually, I learned a lot about water-heater and toilet installation from them :)
4. They were neat ! They prepared the floor, came with shoe cover, cleaned up their work very well. No mess behind.
5. (Importantly) The price was reasonable and justifiable. The money well-spent !

For these reasons, I am quite compelled to write this good review. I will definitely contact them again if the occasion rises.

Vaughan has always been quick to respond whenever we've had a plumbing issue. They show up and get the work done right the first time!

Would definitely recommend Vaughan Plumbing. Called about a toilet seal that broke and plumber was at my house the following morning exactly as planned. He clearly explained what was wrong and what it would cost. Everything was fixed and he was very neat and respectful!

Very thorough analysis of bathtub leak and appropriate recommendations were given and explained.

Greg Vaughan is always my first call when I’m in need of plumbing assistance. He has done several jobs for me over the years. He and his team are unfailingly prompt, thorough, and a pleasure to deal with and at fair prices.

Responsive, efficient, excellent quality, and nice guys. Can’t ask for more.

Next day service on our Navien water heater. Scheduled via 2 txt messages, showed up on time, quick diagnosis and repair. Would highly recommend.

Professional guys and incredibly prompt to come out.

I had a leak coming from the upstairs bathroom to the downstairs bathroom. They quickly found the issue and addressed it. The guys working were very friendly, professional, and answered any questions I had.

Vaughan Plumbing and Heating is my go to company for all my plumbing and heating needs. Greg and his team are always incredibly responsive, professional and effective. Can’t recommend them highly enough. Great company with great people

Vaughan did an excellent job - responsive, professional and courteous. The tech was knowledgable, showed up on time and the mew system works well. Five stars!

The team at Vaughn was exceptionally responsive and quick to arrive at my home to help me diagnose a mystery (well... a mystery to me, certainly not to them) problem. Kind, patient, and fair. Would highly recommend!

Vaughan P&H came highly recommended to us by word of mouth (our neighbor's sister) after she heard us complaining about a local plumber (literally down the street from where we live) that never returned our emails, calls and messages left with their answering service. I made one attempt to contact Vaughan, and within an hour they responded and scheduled a free onsite estimate the very next day. The plumbing tech (Chris?) that showed up very punctually was very friendly and down to earth, and more importantly was genuine with his assessment, estimate and recommendations. In other words, he didn't try to up-sell us on anything or service that we didn't need. Plumbing repairs usually don't come cheap, but I believe we got our money's worth in terms of Vaughan P&H striving to earn our trust (not just our business) as well as receiving the work of experienced and trustworthy professionals. As well, we appreciated the fact that they lived up to their website's no job too small slogan. Obviously, no one hopes to ever need plumbing repair services, but if/when there's a next time for us we know who to call first.

Vaughan Plumbing has become the plumber I call. The Vaughan Plumbing Team has designed and installed plumbing for kitchen and bathroom renovations, installed a new hot water heater and has repaired external faucets and a toilet. The Vaughan Plumbing Team responds promptly, is easy to work with, explains the factors to consider, delivers good work and honors fee quotes.

Since I bought my house in 2009, Vaughan Install a water Heater for us. It has been working perfectly for 12 years until the time it needs to be replaced. No problem at all. Again Vaughan just did installed a new one last month. So, since 2009, We always used Vaughan services for Bathroom shower, faucet, all types of leaking, pipe repair and fire place gas leak repair. Vaughan always accomplished the job with lot of professionalism, quality, and efficiency. They responded promptly, and they help the customers honestly in the decision making process. They provide absolutely incredible service, reliable, clean, and professionalism. I will definitely recommend Vaughan Plumbing and Heating service to any one without a single doubt.

Vaughan plumbing is very good. Not only do they know what they're doing and arrive when they say they will, but they are willing to go the extra mile for you. Derek will work with you to figure out the best way to deal with problems as they come up, and get the job done professionally--and with perseverance. My most recent project had to do with installing a kitchen faucet on a granite countertop, whose holes had been drilled too small. The way Derek handled the whole thing was truly laudable, and the project was done on time and within budget. This is how a company builds customer loyaty. Thank you Vaughan!

Good prompt work. Always squeezes us in for emergencies. Techs always are prompt and give details work descriptions. I would definitly recommend this plumber to anyone! Always very nice people to deal with on the phone.

Great job by this company! Fixed a leaky valve flowing into my kitchen very quickly. Definitely will use these guys again!

Really appreciated the promptness and competence.

I've used the services over the years on different properties of mine. The plumbers are always punctual and professional. Particularly for regular, everyday plumbing issues, I'll definitely recommend it.

Chris came to fix my shower's low water pressure issue. He was on time and fixed the problem real quick! I would definitely hire them again.

Excellent job. Timely service.

I've used Vaughan Plumbing and Heating for almost 5 years now for various jobs in a couple different places. They're always responsive, professional, and they've done good work. Would definitely recommend them and will use them again for any future plumbing issues.

Great response and easy to communicate with email and text. Vaughan's guys came and replaced the kitchen faucet and then cleaned the two boilers and solved the pressure gauge problem to get ready them for the cold days.

Installed new Oven & Repaired toilet

Derek Denny was prompt, efficient, knowledgeable, and personable. I'm certain to recommend him in the future.

They were unbelievably efficient and helpful. I made a mistake and did not supply the faucet and they graciously rescheduled without complaint. Both repair people were hard working, knowledgeable and friendly. Followed all covid protocols and generally were a pleasure to work with.

Replaced a leaking water heater.

Well done job and professional courteous service. They were recommended by a neighbor who used them and I would recommend them to others and use them again

I have used Vaughn Heating and Plumbing on multiple occasions. They installed my new dishwasher, washer & dryer, replaced the faucets. Always there when I need them, very nice and professional.

Replaced boiler valve in a prompt and efficient manner. Great service!

The crew at Vaughan Plumbing were great to work with. The guys were responsive and when they came out to check out what needed to be done, they were so professional and took the time to explain in detail what they found and solutions to remedy the issues we were having. They were also very thorough and while we thought we needed more work done, they let us know it wasn’t worth spending money on changing out pipes which we thought we needed to change simply because they were old. Someone else would have done it just to get the extra money but these guys seemed sincere. We really enjoyed working with them and would recommend them to anyone looking for plumbing or heating service. We will use them again in the future should a need arise.

Great experience with Vaughan Heating and Plumbing

Greg & Sean called to confirm appt. They were avail early so I agreed they should come. Fixed my kitchen faucet and a minor toilet repair quickly. I am very satisfied with the job. I would refer this company to others and use them again myself. I appreciated Greg reviewing the warrantee info as my original failed in less than 4 yrs. I just had to remind Sean I needed the paperwork on the new unit.

Chris was great! Highly recommended!

Greg and team installed a gas line for our fireplace and did a tremendous job! They were responsive, professional, and thorough.

Quality work. Steam heating system had some issues, which they resolved. Took the time to explain everything. Would definitely use them again.

We needed to have our baseboard heating disconnected on short notice, and Vaughan Plumbing was one of the few who responded and took care of all the details efficiently and professionally. We would definitely hire them again for future plumbing/heating needs!

Greg was very friendly, responsive and generous in scheduling our work the same day. We needed assistance with capping off old rusted sink and shower lines before a bathroom remodel and removing our existing toilet. The plumbers arrived on time, were COVID safe, and took the time to explain everything to me, which I appreciated very much. They did quick work and charged a very fair rate. Overall we're extremely happy and would recommend them / use again in a heartbeat! Thank you!

We've used Vaughan Plumbing probably close to 15 years now in two different houses and have never had a problem with them. They've worked on all aspects of plumbing for us and the service is always high quality, priced fairly, and delivered with a smile. We highly recommend them!

Highly recommend. Quick, thorough, and straightforward service.

Did a service on Navien on-demand boiler/hot water system. Did a great job, and purged system which fixed a heating issue we had experienced for some time.

Great work. Excellent response. Reasonable price.

I use Vaughan Plumbing for all of my plumbing needs. They are fast, reliable and priced fairly. The owner Greg is also very personable, friendly and is always willing to come and help me out. He always gives me a good laugh.

Very professional, satisfied with the jobs.

Vaughan came in to help us with a bathroom remodel. They installed a new heating unit, repaired and installed our toilet and installed a vanity with sink. They really did a great job and we will absolutely call them again for future jobs.

Had a leaking water heater and some rusted pipes. They responded immediately after calling and were here within an hour. Gave me an estimate, I agreed, and they went out, got the parts and had it all fixed within a few hours of my original call. Also, they were considerate of us working at home and went about the job quietly while we worked.

Once again -- even despite the pandemic -- I received excellent service from Vaughan Plumbing. They are very professional in rapidly responding to calls, excellent at repairing broken plumbing, well organized at setting, keeping, and following up on appointments.

Very professional. Repaired leaky pipes in my kitchen and basement. Explained everything thoroughly and prices were reasonable. I would use them again!

Vaughan P&H is excellent. Called Greg on Friday morning, first time costumer, about our Navien tankless water heater occasionally coming up with error E003. We talked over the phone about its history and scheduled a visit in the afternoon with its cost upfront. Got messages to confirm, Sean shows up, checks describes all of his steps and what the issues are, does all of the testings, he is friendly, fix the wateer heater and leaves. Later I got the invoice for the agreed price, everything works. Great! I hope I do not have to call Greg often, but I know who to call if I do have any plumbing issue!

Hi, I had sink and faucet installed, they were quick and efficient! Pricing a bit high, but Chris was courteous and professional and overall experience was great!

I had a leaking indirect water tank that was under warranty, but the original installer wanted a ridiculous amount to replace it so I called Greg. I used him in the past and had a great experience so called him again. He took care of dealing with the warranty and let me know when the new tank was available. The next day he had his team over to replace it and was done in two hours. I recommend Vaughan Plumbing to anyone looking for an honest plumber.

Great service

Vaughan is very reliable, professional, and does quality work. They are also very consistent in their follow ups to make sure they are checking all their boxes to get the job done.

Vaughan Plumbing did an excellent, professional and very responsive job repairing a leak on my high efficiency gas-boiler, had us up and running in no time in January. Ive know Greg Vaughan the owner and his team for a number of years. They are very respectful, work courteously and leave the area clean and tidy when the job is done. Thanks Greg.

First time with this Vaughan plumbing, won't be the last. Clean tidy and of course professional. GREAT!

Sean and his coworker arrived on time and installed new circulator for us. They were very professional. They also took time to explain to us how the device work and showed us what to do if there is a leak in the future.

Superb company. Highly recommend!

I've used Vaughan plumbing for all my plumbing needs for several years. Yet again Greg and team quickly came to my aid when my hot water heater rapidly started leaking over a holiday weekend; they got to my house first thing the next morning and replaced the hot water heater in just a couple of hours. I recommend them to anyone who asks me about plumbers.

We were dealing with washer/dryer installation for the first time and had couple unexpected situations that required urgent attention. Among so many places I contacted, Vaughan plumbing was the only one that could meet our time constraints. On top of that the work was done with high quality even considering some non standard circumstances we had.

They quoted me a fair price. When they came they practiced social distancing and wore masks. The work they did was excellent and efficient. I would definitely recommend this company.

Greg is the best!!

Called Vaughan Plumbing for a no heat/hot water and error code on my Navien. Within an hr they showed up, had the part on the truck, and was able to repair same day. The men that showed up were professional, polite and knowledgeable. They also followed all covid protcols. I’m happy I called them and will continue to use them for all my plumbing needs. Highly recommend them!

Super responsive, on time, friendly, and professional! I plan to use them for all my future plum plumbing needs!

Chris was very prompt and professional! Would definitely recommend this company!!

Informative, professional. Nice clean install. I will use again.

George and Sam came by today to assess my heating system. They were honest and educated me on the pros and cons of my project. I would certainly recommend to friends and family, and will do in the future. Also, I’ve never seen a plumber arrive early but they did — 2 min before my appointment window!

Never used Vaughan before but I will from now on! Easy to schedule and they came on time to fix a very old leaky pipe. Now I can do laundry again! A pleasure working with them.

Excellent service, very knowledgeable and will use again in the future!

We had an odd plumbing project request and Vaughan Plumbing was most responsive of all the people we reached out to. They came and did the job quickly. There was an issue, but they fixed it without any additional cost right away. Very pleased with the overall experience

The service provided by Chris and George were outstanding! The responded promptly and resolved/fixed the problem!

Coldest night of the spring and our Navian heating system fails at 4 am. Called service, and were scheduled for repair for 8am. Very professional technician, gave good explanation of failure and repair made. Heat and hot water restored. Am going to schedule them for the annual maintenance on this system.

We had them in to install a dishwasher, and Greg and his team was prompt and professional. We're on our second house with them and will continue using their services. Highly recommend.

Very fast response, and the guys doing the work were friendly, efficient, and knowledgeable.

Greg and his staff communicated well and were able to come at short notice. I will use them again.

Very professional and responsive. Would use again.

Install gas cooktop

Have relied on this company for years Greg is always prompt in responding to inquiries and then in meeting our plumbing needs!

Amazing service. I would definitely recommend.

Good quality work from a team that is responsive, reliable, and affordable!

I needed corroded fittings on my water heater replaced. I contacted Vaughan using their online form, and I received a prompt email reply. We scheduled a time for the to inspect the issue, and then a return visit was scheduled in order to complete the work. The work was not urgent, and was completed within about a week of my initial request. Friendly, easy to work with, professional, and reasonable cost. Happy with my experience and would use them again.

Vaughan Plumbing is great! I called with two issues that needed repair. They scheduled to come the next day and worked around my schedule. With two plumbers, they fixed the issues in about 30-40 minutes. They were polite and left the areas neat. I will definitely use them again!

Sean arrived exactly at the time I was told he would. He looked over the problem and clearly explained what he needed to get to repair the problem. Sean and Wally had my hot water heater repaired and back in working order much to my delight. Thank you!!!! Both GREAT guys!

Really easy to do business with, upfront about availability and costs, and quick assessment and recommendation in-home. Great experience.

Vaughan plumbing and heating is super responsive. They came the next morning we called them. Sean and Sam are very nice and professional. They did a great job and helped us to clean our kitchen sink drain which has been clogged for more than one week. We will definitely recommend them to our friends.

Excellent service would recommend to others!

Greg is the best plumber I ever hired. Vaughan plumbing has done a lot of work for me over many years! I highly recommend to everyone! I have referred friends and family and they also have been highly satisfied with professional services. Greg has repaired my boiler, fixed leaks, fixed radiators, installed toilets, etc… and always it has been a job well done. Highly recommend!

Very professional, informative, and friendly regarding the process. I highly recommend them.

We've been using Vaughan for several years for maintenance and repair of our Navien boiler. They've always been professional and a pleasure to deal with.

Couldn’t be more pleased with how quickly Greg and his team responded to our emergency and had a new hot water heater in place with 24 hrs

Always fast service and professional work. Greg and his guys always come through when you need them.

Fixed our heat when it was 24 degrees out! Lifesavers on a busy Monday in the winter.

I've had them install a new gas valve, as well as bleed my heating system. They're very responsive, professional and do excellent work.

The guys were proficient, they cleaned up nicely, and they were very friendly! I highly recommend Vaughan Plumbing and Heating!

Best service ever!!! I highly recommend!!!

George and Sam were fantastic. Professional, friendly, and arrived within the given time block. I got an estimate prior, so everything was smooth and easy-peasy. They followed all Covid protocols to the mark, so no worries for any new potential clients. Thank you for your excellent service, as I will definitely use their service in the future!

Quick response, and a great job

Christopher

The woman who answered and dispatched my call was friendly and helpful. I was contacted within 30 minutes to schedule a same day appointment. Two techs arrived on time and in masks. They worked quickly and cleanly as well as troubleshooted (troubleshot?) to make sure the issue was resolved. We were also advised of things we could do to help prevent the issue in the future. I will definitely use Vaughan Plumbing and Heating in the future.

Greg and his team were everything you would want: professional, courteous, on-time, and on budget. Would absolutely use them again.

Greg and his team do an amazing job whenever we call them!

Competitive pricing on my routine faucet repair. Some miscommunication between office people and on site personnel but easily fixed. Work was done quickly and professionally.
Six months later had a gas leak. Greg got back to me right away. Set up an appointment, guys arrived on time and got it fixed quickly. Young professional crew. Vaughn is definitely my plumber from now on.

Excellent service. Fix the issue and made recommendations. Thank you very much. I would highly recommend them, and they are local!

Great Team! Great service!

We have used Greg Vaughan and his crew three times now, most recently for a problem with our pipes and furnace during the recent extreme freeze. The are responsive (they were here not long after we made the call about the emergency with the pipes), they listen to you and provide solutions that are solid and reasonably priced. We could not ask more from a plumbing company. Highly recommended!

They did a first-rate job fixing a faucet in one of our bathrooms.

Fast same day service. Quick and painless removal of old water heater and installation of the new one.

Quick response, friendly crew, clear description of work to be performed, and a job well done. Truly, one of my best repair experiences!

Shower handle won’t turn off water in tube. They needed to replace a part and now working great. Thanks

Have used multiple times including a clogged tub and a last-minute water heater replacement on our brand new house. We are about to do another project here and they are my first and only plumbing call. Courteous, timely, considerate and thorough.

They showed up the next day and so far the issue has been eliminated.

Fast response time, excellent and meticulous service!

My old toilet tank cracked suddenly and I was having a hard time finding a plumber to come out and assess my situation. Within a day of calling Vaughan they came by, capped the toilet supply line to prevent any additional leaks, and provided a reasonable quote with helpful tips on how to pick a replacement toilet.

I had the toilet installed several months later due to supply issues. Once I had the toilet delivered Vaughan was able to come out the next business day. Crew was polite, professional, and neat. Everything was fine for a week but then the toilet started to leak on the floor.

I called and on the next business day a crew showed up again to fix the problem at no additional charge. They were apologetic and professional. I am thankful they were able to rectify the problem without any hassle or extra work on my part. I am a satisfied customer and wouldn't hesitate to recommend Vaughan Plumbing.

Called back right away letting me know they would get back to me later that day. Called to understand my issue and scheduled a visit in a few days. Plumber showed up on time and took care of my issue. I had someone else tell me a lot more work was needed, and they found the issue in the first visit. I will use them again.

Showed up same day, knowledgeable, clean, price was told up front and stayed the same, nice. I will definitely use them again.

Absolutely wonderful and very impressed with the quality of work, price and customer service. Sean and his crew were courteous, kind, explained everything and I felt very comfortable with them in my home even during Covid. They took hand washing and masks very seriously.

Also, parking is so terrible in Beacon Hill and they acted like it was no big deal. Such a hassle free experience from start to finish.

Emailed Greg on a Sunday night, got a response within an hour and a service person in my home by 11am the next day.

Can’t say enough good things!

We had a pipe leaking from the kitchen into our basement and I feared the worse.  I called Vaughan plumbing and was happy to get a service call quickly.  Sean the plumber skillfully navigated a SMALL space in the ceiling and  located and repaired the leak in a timely manner. Without me requesting, they kindly put back in a dryer we had removed to allow access to the space  and they left the work area clean and tidy. The workmen were pleasant and professional and my expectations were met. I recommend this company.

Highly recommend Vaughan Plumbing they always provide excellent service. They are knowledgeable, professional and polite

Chris replaced an attic vent pipe. He arrived on time and did a great job explaining everything to me that he did. Greg, the owner, is always quick to call back and follow through on what needs to be done. Vaughan has been my go to plumbers for over 3 years. They are the best!

I have been calling Vaughan Plumbing And Heating, LLC for years to service and maintain my elderly parents' combo whole house heating/hot water system. They always do a great job.

Greg Vaughan and his company are my go-to for any sort of plumbing/heating issues. They get right back to me when I reach out, they come to my house to work in a timely fashion (and are on time) and are super knowledgeable about anything related to plumbing and heating. You will not be disappointed!

I’ve been using Vaughan for over a decade now. Greg and his crew are always responsive, prompt, efficient, and friendly. If we ever have an issue it’s an automatic call to Vaughan for the solution.

Our heater was not working correctly and Greg responded immediately to assist. His team arrived on time and diagnosed the issue quickly. Greg is always very good with communications - keeping me updated at all times on the repair status and next steps until the issue was resolved. When he said his team would be at our house at a certain time - they were.

Everyone I dealt with was extremely courteous and professional. Greg was responsive over the phone and his installation engineers worked quickly and did a great job explaining the process to me. They had a few issues finding my home for the inspection and were a few minutes late to the installation, but worked faster than expected. Overall I would still give them 5-stars and would happily recommend.

Professional and efficient.

We have used Vaughn multiple times for different plumbing issues. They also installed our hot water heater. Greg is very responsive and Chris always does a great job for us.

I've called Vaughn Plumbing and Heating twice now for two different issues over 2 years. They were incredibly responsive, fast, & professional. I'm very grateful for their work and highly recommend their service. I found them because they left a sticker on the water heater they must have installed in our home prior to our purchase. They've done a great job every time we need them. First was a hot water not coming to kitchen sink and the second was a hose faucet leaking behind the shingles and into the basement. Both were quick fixes and their team was great.

Very easy to get a hold of, competitive/good prices, easy to work with, good job!

I couldn't say enough good things about this company. Greg (the owner) communicated with me promptly by text to provide a quote and was able to schedule us in the following morning. George and Sam arrived exactly on time - they were professional, knowledgeable, nice, and did quality work. They rerouted my water main in order to fit a new shutoff, PRV, and Moen Flo valve. The work was awesome - it looked amazing and it's working great. They helped bump up the pressure on the PRV from 50 to 60 psi for me as well. They even took the time to install a draw-off.
I will 100% be using these guys for any future plumbing needs. They are responsive, punctual, efficient, and their work looked awesome. They got it done quickly too - and I particularly appreciated how soon they were able to send someone out to do this work! Another place I called didn't even give me a quote for 7 days. These guys apparently know how to run a business, and know the long term value of customer relationship, craftsmanship, and quality services.
I also liked the email and txt updates regarding the appointments and invoice/receipt.
Really glad we found them! 10 stars.

We had a clogged sink and just like always, Vaughan Plumbing came quickly to fix our problem, did it so professionally, and charged a very reasonable price. Time and time again, they take care of us!

Excellent work, friendly people, returned calls and made appointments in speedy order. We recommend them.

Greg was fantastic and very informative about what the repair options would be for our water filtration system. Thanks for your assistance!

The entire company was professional and very helpful. They were able to come out within an hour of placing the emergency call and found a quick solution to the leaking toilet. High quality work and great pricing! I highly recommend this company and will definitely use them next time I have any plumbing needs. Thank you Vaughan Plumbing!

Great knowledge and service.

Greg installed a new pipe for our dishwasher, it works great and we are very pleased with his work.

I found them through one of my local groups and everyone recommended them. They are Great ! I called the customer service line and Greg returned the call immediately. We wanted to convert our cooking range from Electric to gas and hookup the new gas range we had purchased. Greg came on Saturday morning, looked into the details and scheduled the job for Monday. The Technicians were very professional and also knowledgable and finished the work as per what Greg had told us. Good and clear communication with technicians and Greg. I would recommend them to all and use them again.

Always very helpful and polite.

Nice guys! Answered all my related and not related questions! Will be requesting their service again very soon!

They are very professional and responsive. I had an emergency and called them on Sunday. The customer service was very professional and got my questions very clear and back to me in 10 minutes for an early morning appointment next day. The worker ( Christopher Grant) was very nice and worked hard to identify the problem. I called quite some companies found from google they are the best!

I value Vaughan plumbing for their responsiveness. Always fast and understanding of my needs. Their work has been effective and I continue to use them as my go to plumber when I have an issue needing attention.

These folks were quick and quiet! My kid didn't realize two plumbers were here to repair my washers water hammer issue. He was worried that they would hear his school zoom sessions. We decided these men are ninja quiet. So wonderful!

Called about a heating issue. George the owner sent out 2 great guys very respectful. They thought it could be my thermostat. Waited an hour or so, still had the same issue. Called back the owner George came out. He said he thought it could be the pumps. Told me he would look into a price to replace them. Week goes by text him he blew me off. Called him he said he still looking to source the pumps. Another week goes by and he completely blew me off ! You have 5 star reviews but your customer service is null. 0 stars if I could! If you didn’t think you could fix the problem just tell me and I’d be happy to call the next company on the list! Don’t waste my time! Won’t hire them again nor would I ever recommend to anyone

Vaughan specializes in servicing my Navien water heater, they do annual service for our condo building and whenever I've had other plumbing concerns they respond very quickly and do a great job!

We've used Vaughan exclusively for everything plumbing related since we bought our home in Dedham. Never felt the need to call anybody else. Great work and always professional!

Got a quick same-day quote to replace a broken water heater. They were out the next morning and installed the new one without any problems.

I've had very positive experiences with Vaughan Plumbing. They respond quickly to my calls, show up when they say they will, and provide the option to pay online. I've very pleased.

We initially contacted Vaughan to check on our sump pump and its backup. Based on the first representative’s knowledge, we decided to ask for a quote for installation of a second outdoor watering faucet on opposite side of house. The quote was reasonable, and we accepted it online. They came when they said they would. They replaced the existing faucet and installed a the new one with the very convenient 90 degree turn on/off feature. They worked with us to position a winter shutoff and drain just where we wanted it and still out of the way so that the pipes did not interfere with existing shelves, etc. They use modern crimping pipe connection technology that totally avoids soldering (that could have possible future corrosion issues) and enables rapid assembly. When finished with the plumbing, they double checked the sump pump and verified that both the main and backup pump were in good working order. They were done very quickly, were very friendly and easy to work with. We would definitely recommend them.

We’ve been using Greg and his phenomenal team for years, including most recently for a busted water heater. Consistently responsive, communicative and professional. So great at explaining maintenance and options. I wouldn’t want to own a house without having a plumbing team like Vaughan’s!

All the fellows did a terrific job and were very professional, communicative and thorough. The work area was left as they found it and the job was nicely done. I generally don’t concern myself with costs/expenses but this service was worth each penny! I won’t mention the guy’s names but, they know who they are! Thanks fellas

Vaughn's plumbing is hands down top notch excellent. No problem is too large or small. I had a drain stoppage from tenants on a holiday 3 day weekend and Vaughn service was able to repair it in a matter of hours after calling. I can't say enough of how good they are.

Greg was very responsive from my initial call.  He came and assessed my needs and explained my options and his recommendation.  We set a date and he was able to start earlier and did.  The new boiler was delivered on time and Chris
came when expected and did the installation.  There was no nonsense.  Just serious work.
I appreciate that everyone came when expected and were focused on completing the task.  There weren't any surprises or hidden cost.  Bring on the cold weather !!!

Had a unique installation needed to regulate the heat on my radiator. The owner took the time needed in advance to make sure that he could do the job and ask questions about the new device. He sent a crew that was creative and skilled to understand the project. Both the owner and the technicians had a deep understanding of radiators and heating and electrical devices. It was an installation that they had not done before but within minutes they completed it with confidence and with a high-quality result. The device immediately began to work and has worked without any interruption since installation. The price was very fair and the scheduling was easy. The technicians were compliant with all Covid requirements and we’re very professional and polite. I will definitely use them again for any plumbing needs

Great Service!

Was the first to answer to a weekend call. We had a leaking relief valve. Showed up promptly on Monday morning and took care of business quickly and professionally. Will call again.

Thank you Vaughan Plumbing and Heating for doing such a thorough job. I definitely recommend using Vaughan.

Told I needed a new toilet and to get it myself.

Chris and Greg at Vaughan Plumbing and Heating have consistently provided us with top notch, responsive, quality service, specifically regarding the installation and maintenance of our heating system, as well as our ad hoc plumbing needs.

Flipped a radiator 180 degrees to change the layout of our living room. They flipped the radiator and added a new valve in 20 min. Vaughn Plumbing is an excellent company!

Called the answering service on a holiday weekend. Greg called back immediately. George was at our door timely, 0730. Great service - will use them again.

Vaughan Plumbing were great to work with on my kitchen-reno project. They provided me a clean competitive quote for the job and were able to make changes on the fly due to unexpected existing plumbing issues. They were clean, never got behind on schedule, and were very quick to respond when I needed something fixed immediately. The town inspectors had no concerns with the work once they knew Vaughan plumbing was on the job. I would recommend Greg and his team to anyone looking for a plumber that knows their business inside and out.

Great work servicing our Navien water heater. Definitely recommend and would use again

Vaughn installed our new dishwasher. The plumber was efficient, knowledgeable and very professional. He explained the process well and gave us additional information regarding the use and warranty. This is our second interaction with Vaughn Plumbing and both service calls were great. We would definitely recommend their services to others.

Highly recommend. Always dependable!

Service: Navien tankless water heater install. Greg provided quote. Found him knowledgable and trustworthy. His price was by far the best out of the 3 total quotes I received. For install, George and Sam were on-time, communicative, and professional. They stayed the entire day for the install and also fixed an additional, smaller issue. They explained everything to me and had a check in half way through the day to make sure the job was progressing as planned. George kindly stuck around after the install for 15 minutes to give us some advice about other, unrelated plumbing tasks around the house. He was accommodating and patient. We plan to call Vaughan again soon. Very pleased to have found a trustworthy, knowledgable plumbing company so close to home.

Our hot water heater broke in the night. Vaughan plumbing was there the next morning with a new hot water heater. They were quick to respond, friendly and professional. We couldn’t be more pleased.

They were super responsive - I called them first thing in the morning and they arrived, diagnosed, and fixed my drain problem all before lunch. Will call again.

Annual service of tankless hot water heater. On time, fair price, and professional.

Steam heat boiler- Coldest day was approaching and heat was not working correctly. Came immediately and then returned as the problem required two types of fixing. Spoke frankly about three choices of fixing from mini fix to replacing. All well thought out. Found another problem with sump pump while on site. Fixed a little ( on the house) pending a more major replacement. Have used in the past. Really excellent.

Did a great job as usual, thanks!

Greg and his team members are great, promptly accommodating our urgent plumbing requests and getting the job done right.

I always reach out to Vaughan Plumbing with all my plumbing needs. They are responsive, knowledgable, and always provide great service. I would highly recommend them to anyone in need of a plumber.

Vaughan Plumbing and Heating did a great job fixing a kitchen ceiling leak caused by leaky shower pipes. We will definitely be using them for all future plumbing and heating repairs.

Outstanding customer service with highly professional staff. Very reasonable pricing. Prompt response to service calls. This is by far the best plumbing company that I’ve worked with.

My sump pump failed and I woke up to a flooded cellar. I called Vaughn plumbing and they rescued me. I have used them before and recommended them to neighbors and friends. We are all grateful to have found a company that service and professionalism is a high priority .

Greg and the guys at Vaughan Plumbing always do an awesome job. They are courteous, knowledgeable, and get the job done in a timely manner, with zero issues, every time. It’s great to have a plumber you can count on!

Sean and Wally replaced the drains in two bathroom sinks. They were pleasant, professional, and quick. I would definitely recommend them.

Excellent service. He was professional, prompt, and affordable. No question, the next plumbing problem i have, this is the first company i will call for help.

Called for service for a leak originating in the upstairs bathroom. The tech was able to quickly diagnose the problem and fix it to my satisfaction

Leaking hot wtr tank on Sun evening; Chris from Vaughan came at 8:30 Mon, cld have installed new wtr htr that day, but we cld wait - so came Tues AM. Delivered and installed new Water Heater & redid some complicated piping related to the water heater and we we were back in service before Noon.
Am recommending today, to a friend who needs help badly.
Did excellent work - on time - neat - came right away - Chris was very easy to work with. Will definitely use again. Great Company.

On the job, on point and on time. Highly recommended.

Great experience. Responsive and fast. Would definitely recommend!

I called for a tune up and inspection on my gas boiler. Greg called me right back and within an hour George was at my door. Great service, good price, and so responsive. Vaughan Plumbing and heating always comes through for me.

Repaired Navien furnace

Great company! Nice people! Quick response. Repaired the heating system, which stopped working
Thank you very much for your great help!.

We've used Vaughan Plumbing twice, once to find a leak and unclog a pipe, and another time to winterize a house. Both times they were responsive and reliable. My only issue is that Greg wasn't the best communicator.

Great Service, quick response, polite, efficient and no mess left behind. Greg and the team are my go to guys have used them before and will use again.

Chris at Vaughan Plumbing replaced our cracked basement sink with a new sink. I received other estimates that were 3x's the price Vaughn charged me. He was professional and did a great job! Thank you! I highly recommend Vaughn Plumbing and will certainly use them again.

I was very satisfied with Vaughan plumbing. Greg is very pleasant, he explained the issue and fix the clog drain. I would recommend Vaughan plumbing

Needed quick response and solution .
Delivered on both counts.

Vaughan Plumbing was great. Greg returned my call immediately and was responsive to my needs. They were very flexible around days and hours and were on time each of the days they came. Work was neat and professional and I would recommend them to anyone in need of plumbing or heating services.

Reliable plumbing service. Always reach out first to them to get an honest opinion on how to proceed.

Vaughan's was super helpful and quick. 100% will use again

Greg and his team are the absolute best! They are super responsive, do excellent work, and utterly exude kindness, I can't imagine ever using another company for my plumbing and heating needs. Thanks so much for everything!

Absolutely incredible service and professionalism. I called about a leak we were having and they came within the hour (which is almost impossible to find nowadays with as busy as everyone is). They were extremely professional, knowledgeable and efficient/fast. I’d highly recommend Vaughn plumbing to anyone and will be keeping them on speed dial for the future.

My family has used Vaughan Plumbing for a few years. We have had a toilet replaced, furnace repaired, kitchen faucet installed and other repairs. We have always been happy with the service and professionalism and service we received from the team.

I've been using Vaughan for years for various services: reviving and purging a forced hot water heating system on a previously vacant house, fixing leaks, replacing a water heater, servicing a boiler, etc. My favorite thing about using them is you can text them the night before or day of and they quickly respond with availability; usually within the day. they are fast and professional and will continue to be my go to.

My hot water heater (12 years old, 2 years beyond warranty)failed and was leaking in my basement. I called Greg, left a voicemail, and he responded within 15 minuets. He had a quote for me within a few more minuets and his crew of 2 men were at my house with a replacement within 1 1/2 hours. They were quick and did a professional job. They also did a very thorough , overdue (my fault) cleaning and servicing of my gas boiler a year ago and did an excellent job then as well. I recommend them highly. I consider them on the expensive end of the pricing spectrum.

I had a great experience with Vaughan Plumbing and would definitely recommend their services. I had a leak from my shower coming down through by basement ceiling that I worried was going to cost a ton to fix. They quickly identified it was an issue with the shower fittings and a faulty shower head. They fixed it in minutes and haven't had an issue since. The employees showed up on time and were very polite. 5 out of 5 stars.

Greg is very responsive, efficient and frank about costs.

I had a leaking dishwasher supply line and the valve that it was connected to was broken and I could not be shut the water off. I called 5 plumbers who told me that they could not make it until the next day. When I contacted Vaughan, they were at my house within an hour and the repair was done within an hour of that. Reliable, fast and efficient.

Repeat customer, always a good experience. Reliable, conscientious work.

This is my preferred plumbing & heating company. Whenever I call them, they typically are able to provide same-day service. Their prices are also reasonable. I have not used any other plumbing or heating company since I started using them.

Quick response and good value!

Vaughan is the ONLY plumber I will ever use! I wanted to support local business, so I made the mistake of contacting a certain other plumbing & heating company (McM*****). They were a total waste of time. Vaughan gave me an UPFRONT COST! THANK YOU! The next day the work was done! I can not give enough stars for my personal experience with Vaughan. A+++++++++++++++ Will use again and ALWAYS!!!!!!!!!!!!!!!!

Responsive, they know what the are doing and provide quality work and the show up as promised!!

When our tankless water heater died on Thanksgiving day I figured I wouldn’t get someone out to fix it until at least the following Monday. After leaving a message Greg texted me back Thanksgiving night and said he would have a technician out first thing In the morning. They arrived promptly, troubleshooted with the manufacturer and diagnosed the problem as needing to replace the heat exchanger…& confirmed the part was still under warranty. Sean provided a temporary solution to give us hot water until the new part arrived and they were installing it by Monday morning! Great company and people, we’re very pleased with everything and will surely be using them again for our future needs! Highly recommend. Thanks!

Every year, I request that one of Greg Vaughan's plumbers check out and maintain the two boilers I have.
He is very responsive, professional.

Vaughan Plumbing will be my plumber for all my future plumbing needs. Fast and efficient. The plumber came when they promise they were neat and worked quickly. They verified all of the their work was watertight and upon leaving you could never tell they were there. I highly recommend Vaughan plumbing and heating.

I had my annual checkup of my heating system done. Sean did a great job. Prompt, gave me an update on what was done and what was checked & followed covid protocol. This is a great company that you can trust and who does great work!

Vaughan is my go-to plumber. Over the past few years they’ve replaced a broken shower system, unclogged my disposal and done numerous plumbing jobs. During a recent appointment for a plumbing job, one of the plumbers noticed my outside gas line was in danger in corroding. They quickly fixed it and prevented what could have been a disaster for our family. Super-responsive (calls back within hours), knowledgeable plumbers that get the job done. I highly recommend Vaughan Plumbing.

I called a bunch of plumbers to try to get the shower fixed after it stopped working. Vaughan Plumbing answered the phone which was a good start, them immediately got back to me with an approximate time frame which they met. Other places either didn't call back or offered me next week. On top of all the professional customer service they also diagnosed and fixed the problem within a couple of hours. I will definitely use them again.

Excellent service for a great price.

I noticed our toilet leaking into the basement, they came out first thing the next morning, were very friendly and up front about possible causes, figured out the problem and had it fixed within an hour! I appreciated how thorough they were and how up front they were with us on everything! Will definitely use again!

I have used this company for years. They are professional, reliable and would use them again!

They were able to squeeze me in same day which was for an unrelated issue. Fast, efficient, left no mess, answered my questions in a way a non-plumber (me) could understand. I will definitely use them again and refer them as well.

Had a pipe burst on Christmas Eve and they came by and took a look right away - great service, it needed a bigger fix than was able to be handled that day, but their prompt response on Christmas Eve was greatly appreciated. Would recommend them to others.

These guys are great. They are professional, experienced, and do great work.

I called Vaughn plumbing to come repair a leaking pipe. The owner was very responsive and his team came out the next morning to give a quote. I had the quote back within a few hours, including a couple options I asked for. After I agreed they were able to complete the work the very next day. The work was professionally done and a good value. Thanks Vaughn!

Have been using Vaughan Plumbing for nearly 10 years for my plumbing needs. Quality service, Courteous professionals.It's definitely been a comfort to my family that they're only a phone call away.

They responded quickly, and fixed the problem. Respectful & knowledgeable. I would highly recommend them, have used them before.

Fast and professional - there when you need them and worth the price

Greg and his team are very responsive, on time, and very professional. They came when they said they would, and did a very nice job. I have worked with Vaughan Plumbing three times and would easily do so again. They are worlds apart from Winters Plumbing, who are the opposite.

For a number of repair projects, Greg and his team were responsive, knowledgable, and got the job done - highly recommended.

These guys really came through for me on a holiday weekend. They get my highest recommendation.

Super easy to book an appointment and plumber who came to the house was very knowledgeable and explained everything clearly and concisely. Very happy with the service we received.

I have used Vaughan's Plumbing Services for years and am never disappointed in their good quality, professionalism and responsiveness! In good times and bad, they've provided good service and work I can rely on.

my water heater was leaking and Greg and his guys came same day to assess the situation and were able to replace my old water heater the very next morning. Great communications and great company to work with.

Vaughn plumbing is very responsive, they answer calls/texts and show up when they say they will! Thus far the quality of work has been great. I will use them again!!!