Best Plumbers in Louisville, KY

Best Guys For The Job. They Will Make Sure It’s Done Correctly And Won’t Try To Overprice Like Almost Everyone. Very Professional And Also Very Kind. They Care For You .. & It Shows

After waiting through our appointment time, we called to figure out why the plumber assigned to us through our home warranty company had no-showed and whether we could arrange another time to have him/her come out. Tina, the receptionist, was immediately defensive and said that we had copped an attitude with her. Um, what? Alright, everyone has bad days. Tina said she'd reach out to the plumber and he'd get back to us. Later, a call comes through from Doug Durbin, the man himself. We let him know that our appointment time was missed and we'd like to arrange to have someone come out. He says, I heard you got into it with my wife. Don't test me! Don't **** with me, and don't **** with my wife! and hung up the phone. Is this real life? We made an appointment. The appointment was not kept. We called to arrange another time for the appointment and got cussed out and hung up on? After this incident, I began to read the reviews and see that we are not the only ones who were met with rudeness and a lack of professionalism. There seems to be a pattern with home warranty customers. Perhaps save yourself the time and headache and ask to work with another company. Durbin Plumbing is not professional enough to be worth your time. Next step is the Better Business Bureau.

Very professional, friendly, & easy to work with. Bill & his son were both very pleasant. Installed a new hot water heater very quickly, & for a reasonable cost.

Very professional and they took the time to explain everything to us and they made sure that we understood everything.

Im so grateful I found him. He not only came immediately but fixed the problem quickly. He also took time to teach me how to handle it next time. What a blessing!! I will definitely use him again!!

Mr. Daniel was great 2 weeks ago they fixed our toilet it backed up again. They came right back out and fixed the problem with no questions asked. Told us if it does it again call them back. Thanks again Me. Daniel for taking your time with this. It was greatly appreciated.

I've been using A-1 for about 10 years now to service our sewer lines (tree root issues). I highly recommend!!! Very honest, affordable, friendly and reliable company!!! I'd refer them to my mother....and I did!!!

Eric Hentz was very professional, courteous, and thorough.

Did a job in such a manor that I had to get the same job done a year later. Then charged me almost double the price the next year.

Matt the owner went out of his way to get me taken care of. He showed up when he said he would and did a great job. I would recommend.

Carlton did a great job repiping my house inside. He took time to explain anything I had questions about. James and Tyler assisted in helping with the job too and they did a fine job as well. James also took time to explain several things that I wasn't aware of. Well knowledged crew who did a professional job and made good suggestions along the way.Thanks guys, and thanks to Jim who came out before work was done and patiently went over everything with me. I now know a few things about plumbing!

For an entire week we had not been able to use our hot water heater. There was bad venting and people I called just kept referring me to other service providers. Mr. Berryman had me send over photos of the problem areas that could be seen and let me know what he thought and that he was sure he could help. He got here within an hour and I was so relieved to hear all of the different things he was going to make sure were cleaned, repaired and taken care of. It was clear that the safety of my family was important to him. Services were done in under 2 hrs. and in my opinion he was very good with pricing. I feel comfortable with and confident in Mr. Berryman's plumbing services. I will definitely recommend and use in the future. Thanks to Mr. Berryman and his crew!

I've been chasing leaks in an old shower for about a year. I'm an avid DIYer, so I carried each valve into Stemler's. They taught me how to repair each one, and had all the parts i needed. They always went the extra step of cleaning up the part, and sometimes switched out the washers for me. I finally uncovered the final leak and, as usual, they cleaned it up, replaced the washers, and sent me home with all the parts i needed to put it all back together PLUS parts to complete another project.

They seem to have parts for EVERYTHING! If you have a plumbing problem, you need to contact Stemler's.

Disappointing. Could only schedule a visit to quote for a job four weeks later. Other plumbers could manage the same week.

Called here during the cold snap for frozen pipes. The charge for the service call and first hour was quoted at $750. I get charging a premium around Christmas, but that is outright extortion and completely absurd. Nope. I'm not paying the house payment in Boca or your kid's college tuition in one visit.