Best Plumbers in Louisville, KY

One of the worst service companies I've ever dealt with. My water heater went out on a Saturday so I contacted Ronnie. He told me he would next day the part that I needed to my house and be out the following day, which he was. He showed up on time with another guy, put the part in, which took all of about 10 minutes, relit the pilot and then abruptly left immediately afterwards, leaving the cover off of my water heater and the drain line to the floor drain that they had taken apart all disassembled laying on my basement floor. 10 minutes after he left, the pilot light went back off and would not relight. I informed him of this immediately and he told me that he would next day another part that could potentially be the problem and to let him know when it got there. I messaged him the next day and asked him if he could be back Friday morning, here it is Friday at almost 11am and I have yet to hear back or receive the part that he said he was ordering. I'm in the service industry as well and I understand that I'm not his only customer and that people get busy, but there is no excuse for the lack of communication. Especially when our household has been without hot water for almost a week.

Great food

Mike was very nice. He did a thorough job checking out the furnace for winter. I would highly recommend this company for service. Very satisfied customer

Drew and David were the techs for our scheduled preventative maintenance, they were professional and courteous in the service provided, explained the steps taken during the inspection and remedies needed. Thank you

They were professional and stayed in contact with us throughout the process. They did a good job and even came to our house to make sure everything ran smoothly. Would hire again if needed and recommend them to anyone. Special thanks to Tony for his hard work.

We have used this company for 30 years. We know the family. They are honest, dependable, reliable, just really good.

Very good and fast ,is the best service I've ever had .

We had a clogged drain in our basement. He showed up on time, answered question, got the job done and was very pleasant. Highly recommend!

will always do a good job and give you the best price

My technician was early, clean, respectful of my time and home. He gave me a quote, and kept it.

I will call them for all my plumbing needs.

Eric is great! Timely, fair and reasonable. Very trustworthy plumber. Recommend him to everyone.

Kyle and Chris did a wonderful job. I will definitely use Jay’s Plumbing in the future.

Just lazy !