Description
Service the way it should be!
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Bath Tubs, Bathroom Repairs, Bathroom Sink Replacement, Bathtub Drain, Clean Up, Clog Repair, Clogged Toilet, Drain Cleaning, Drain Repair, Ejector Pump, Electric Water Heater Replacement, Faucet Repair Plumbing Services, Faucet Replacement, Floor Drain Clog, Free Estimate, Free Virtual Estimates with-in Minutes., Garbage Disposals, Gas Line Repair, Gas Piping, Gas Water Heater, Hose Faucet, Kitchen Repairs, Kitchen Sink Drain, Kitchen Sink Fixed, Lead Service Line Replacement, Leak Detection, Leak Gas Line, Leaking Pipes, Leaky Kitchen Sink, Louisville Plumbing Services, Main Drain, Outside Plumbing Services, Pipe Clogs, Plumbing Needs, Plumbing Problems, Plumbing Services Home, Plumbing Specialists, Plumbing System, Residential Service, Sewer Leaking, Sewer Line Repair, Sewer Replacement, Shower Faucet, Sink Faucet, Sink Plumbing, Slab Leak, Smoke Test, Sump Pump Replacement, Sump Pumps, Toilet Repair, Toilet Replacement, Valve Replacement, Water Heater Repair Tankless Water Heater, Water Leak, Water Meter,
Reviews
Allen Clark came out to my house yesterday to fix the bathroom sink. He was thorough and friendly. He fixed not only the sink, but took care of a couple of other plumbing issues that I had while he was there. I highly recommend ASI Plumbing! Thanks again, Allen!
Hey, Great job by Mike Sloan in the service of my Hot Water heater. As always ASI folks were very helpful, professional and courteous. Always a positive recommendation from me. Thanks
We had a leaky shower and being new in town I wasn't sure who to call. I certainly feel like I made the right choice with ASI Plumbing. Scheduling online was a breeze. They called and confirmed the appointment. Jerry, the plumber, called the next day to give me an assessment and price quote based of what I told them what was wrong. He then called prior to coming to let me know he was on the way. He arrived on time. Jerry was very professional, he wore a mask and foot booties, he also put down a mat to clean his feet before coming in. He was very friendly with my children, didn't make them feel as though they were bothering him. He assessed the situation and then gave me a couple options to resolve. We choose the option that best fit our needs and Jerry got the job done! He was quick and cleaned up all his messes. I will definitely recommend this company to anyone and plan on using them again in the future !
He installed sup pump. The service man knew what he was doing. He came at the quoted time. 30 minutes before hand! He diagnosed the issue, gave me the options, and talked me thru the process. Great job. Thank you!
Best plumbing services in Louisville and surrounding areas! Clean, proffesional, on-time, and quick response with a great price. 5 stars
ASI and Mike Sloan performed above and beyond the call today in their service to our home. Mike was on time, called before he came, and he went the extra mile to get the garbage disposal and to install it that night before a holiday. He was a pleasure to work with and we plan to call him again in the future.
Jerry was prompt and kept me posted on when he arrived. Once he got here and went straight to work. He was very honest with me about what was going on with my plumbing and explained everything incredibly clearly. Plus he was a nice guy
Danielle Hoffman
3 years ago
ASI is an outstanding business, I highly recommend them! We have recently purchased a home and have had some serious plumbing issues. They make setting up appointments so easy. The staff is super knowledgeable and helpful. I want to give a huge shout out to Carlton our technician, he is the best! He took care of all of our issues promptly and professionally. I honestly don't have anything negative to say.
caitlin Hill
7 months ago
Great business. Very professional and called to check if we were satisfied. Very reasonable with price.
My whole experience was pleasant. From my initial phone call to the actual appointment was great. The customer service from everyone was greatly appreciated. I will definitely recommend ASI to anyone needing reliable plumbers.
Fast response and service with excellent communication every step of the way. Management went above and beyond to cater to my situation and took the headache out o the entire process. I would 100% recommend this company to anyone and everyone who needs a plumber.
We had Roman install a Rheem gas tankless water heater. Roman was very knowledgeable and walked me through every process of the install. Roman was very, very nice. I highly recommend ASI
Zachary Galler
2 years ago
Austin from ASI did a fantastic job- showed up right on time and worked very hard to help diagnose and fix a problem with our sewer system. He was very professional, ran his crew really well, and helped me understand what was going on with a complicated issue. Also, our estimate stayed true , despite some unexpected discoveries. Really great work, I will definitely call these guys again.
Robert Sparrow
2 months ago
Completely happy with my experience. Price for new water heater installation was reasonable and they did all necessary work and adjustments without further charge even though they could have charged more.Called one day and they were there the next morning first thing. Dalton was the technician was ultra careful taking out the old water heater and bringing in the new one as we have just finished remodeling our home and I was very sensitive to any scratch of paint damage whatsoever. None was caused.Couldn't have asked for a better experience with a plumbing company.
Richard Spurrier
3 years ago
He made sure everything was in working order even cleaned everything up. I am very happy with the service. I highly recommend him - your company
Roman was very professional. He was early to the appointment. Very courteous and knowledgable about all my issues. He listened to my concerns and previous experience with the plumbing(ASI was second plumber we called) and uncovered at least part of if not all of the problem. I like to be educated about my home and he was very polite and patient as I always have a lot of questions. I will request him next time I need a plumber. He even saw an old flyer with coupons and even though expired honored it. Asi marketing is very effective as you guess send coupons and emails monthly. I was also very pleased with work done a couple of years ago when ASI installed a new water heater. Great company!
My wife and I would like to thank you all for the great professional job that you did, Cody our plumber did a wonderful job. He was very polite, very professional, efficient and very conscientious of keeping things clean and taking good care of us. We will definitely use ASI in the future.
Greg Anderson
6 years ago
We had Roman and Allen come out unclog a drain, they were exceptionally professional and efficient. Roman began with an explanation of everything that they would be doing, very thorough and informative. Both were competent and considerate. Will definitely use them again. Thank you for a great plumbing experience.
ASI responded to my online request for an appointment right away even though it was a Sunday evening! The plumber who came early on Monday, Timmy, was talented, kind and friendly. The price was reasonable and what we agreed on before the job started. I would enthusiastically recommend ASI to anyone in need of a good plumber.
What a great company .real nice on the phone . owner came out, got a great bid in writing.sent a great tech . Roman. The tech. Not only called me to let me know what would be the best way for me to get the job done right.he texts me pictures.thank. You asi plumbing.
Corey Shiffman
2 years ago
Booked my appointment the next day and replaced the bathroom faucet quickly and professionally. The plumber was friendly and knowledgeable and took extra precautions to make sure he didn’t leave a mess. Couldn’t be happier with the service!!
Very professional quick on the estimate and cleaned area when they were done.
Discovered we had no hot water after business hours. So I called first thing next morning to try to get service.I was told that my water heater would be fixed that day. Within 15 minutes, Steve called, saying he was on the way.When he arrived, I was surprised to see he had put down a door mat and had on boot covers and a face mask. He immediately went to work.I had a bad gas control valve, and luckily for me, it was under warranty. Steve had to fetch the part, but the repair was complete within the hour.I am very happy with my experience, and will not hesitate to call ASI for my plumbing needs.
Carlton Pierce was friendly and courteous. He was on time and very efficient in performing work. Pricing was very competitive. I really liked the brand of water heater and the fact that they offer a 10 year parts and labor warranty. So glad I decided to go with them.I would not hesitate to recommend ASI Plumbing nor would I hesitate to use them again.
Tiffany Murrell
5 years ago
The experience with ASI was GREAT and I appreciate the plumbers James and Aaron. I appreciate the owner Jim also. They did a great job, were very respectful and cleaned up after themselves! I really had a pleasurable experience with these hard working plumbers.
Gerald Cundiff
5 years ago
ASI did a great job installing our water heater. Mike Sloan was the plumber that did the work. Mike was very polite and answered our questions where we could understand them. The work was done quickly and neatly. I would use ASI again for my plumbing needs. Thanks folks.
Fast and great service. My tech Allen was very pleasant to work with and did a great job explaining my issues. Will be using ASI again
Guy came out to unplug the drain from the disposal. He spent and hour and could not do it. He said he would have to go in the crawl space, cut the pipe, drill out the blockage, repair the pipe and put hangers on it. He said it would be $600. I told him a Rotor rooter buy would do it for much less. We settled on $275. He was her 3 hours. I felt it was a bait and switch and will never call them again. He did fix the problem.
Their service is the best! The plumbers explain the issue in a way you can understand. Highly recommend them!
Jacquelyn Bainbridge
3 years ago
Phillip was wonderful! He fixed the garbage disposal, was very professional and a nice person in general. We will use ASI again in the future.
Philip was punctual and answered any questions I had. He presented options and pricing to resolve a slow draining toilet that sometimes did not complete flushing. I chose to have the toilet augured which comes with a 30 day warranty. Price was $187. He augured 3 times and it seemed to flush better but I wonder if a couple more augers would have given the best result. He also offered some advice on a product I could purchase from the store that may further remedy the issue. If I have any suggestion it would be to do at least 5 augers. I would recommend ASI Plumbing and will call on them again.
Allen was great and professional. I definitely recommend using ASI. Thanks!
Jerry Davis is a true professional. He arrived on Tuesday worked diligently and answered all of my questions. I would use ASI again.
Sharon Tolson
5 months ago
Great service and have already booked additional services. Would recommend!
Angela Wimsatt
a year ago
Aaron and Luke were professional, personable, quick and everything was reasonably priced. They replaced my entire water line and shut off valve in just a few hours. Thank you guys!
Chris Williams
a year ago
Great customer service! They were in constant communication during a time other places won't call you back or show up. The work was completed quickly and at a fair cost. Will use again.
Kenneth Delcour
11 years ago
Clogged Kitchen Sink was fixed quickly.
ASI Plumbing arrived early, did work in a very timely manner and were very polite. Thanks ASI.
Plumbers were approx an hour late due to their previous stop, but once they got there they were great! Very polite, clean, and professional. My water heater is in the attic of my patio home- which meant it was a tough and heavy install. No complaints at all from them about the attic. They took care of it and it was done very well. Josh was very friendly and knowledgeable. I highly recommend ASI Plumbing!
Elizabeth Bunch
8 years ago
I called ASI to come and fix a clogged sink in our basement. Mike arrived at the scheduled time and before I could invite him in he stated his name and handed me an ASI card. I immediately felt the he was from the business I called and felt assured that he would take care of our issue.After he looked at the sink he asked me pertinent questions and came up with a permanent fix that, while more than I wanted to spend at the time, was going to take care of this problem once and for all. I called my husband so that he could hear from Mike the solution and he agreed with Mike that it was the way to go. Mike called in reinforcements, i.e. Josh, and they both proceeded to take care of the issue for us. We are very pleased with the work performed and are so glad the we are not going to have clogged sink issues in the basement ever again!
Great Fast Prompt service. Had to have a complete sewer line replaced from the inside of the house to the yard. I first called them at 8 pm at night and he had someone out the next morning at 8 am. Was the lowest price that I could find but had great service and value. Carlton and Jimmy were great to work with. I'm very satisfied with their service and highly recommend them. I've used many plumbers in Louisville and I'm glad I finally found a good one!
Tammy Campbell Bechtel
2 years ago
Josh was able to make an affordable soft water recommendation & install 3 days later. Very professional, knowledgeable and excellent customer service.
Joshua Reisert
3 years ago
I needed emergency service due to a sewer pump going bad, and they were able to schedule me the same day. Carlton Pierce was my technician and he was incredibly professional and knowledgeable, answered every question or concern that I had, and took extra time to explain everything that he was doing. He genuinely cared about his work and ensured everything was finished properly and gave advice on what to do next before leaving. I am amazed at the quality of work and level of professionalism ASI offers and will absolutely recommend them to everyone!
I hired ASI to handle my large project involving storm sewer abatement thru MSD. Everyone at ASI was wonderful and the entire job went very smoothly. Carlton possessed a wealth of knowledge during estimate phase. Dalton & Justin did the actual install and they were both efficient, polite and answered all of my questions. I have found it challenging to find plumbers in Louisville who meet and exceed my expectations. I will definitely hire ASI for future plumbing needs.
Cary Luckert
2 months ago
Very quick response. Here and gone within 3 hours of call with issue fully resolved. Will use again and recommend.
Mike Sloan called before arriving, arrived when he said he would, inspected my issue. Informed me of what the problems were. Very professional. Work was completed before I expected. Would call them again in the future.
We had Mr. Carlton here to install a new toilet and move one to the upstairs bathroom. Came on time and was here about 2 hours. Did a professional job. Would recommend ASI for any of your plumbing needs.
Karyn Crawford
2 years ago
Absolutely excellent company. Fantastic people working for them that do what they say they will, and for a reasonable price (I got multiple estimates). Rowan was so kind and helpful, and the Phillip did amazing and thoughtful work. Highly recommend this company to everyone.
I’m so happy I found ASI Plumbing. I’ve had to use them a few times. Roman is super friendly and always willing to explain things to you. Always ways to prevent issues from happening. Thank you again to you and your team. I will always be a lifetime customer!
Carlton and Roman installed a new water heater and replaced the gas line, which was rusting. They also installed new levered valves above eye level to shut off the water and gas and attached labels to each; the old valves were the originals and were located a couple of inches off the floor.These gentlemen are both highly skilled professionals, and I am very pleased with their work. The new copper pipes make the water heater look like a sculpture!
timothy meredith
2 years ago
Dalton listened to my explanation of the issue, which turned out to be clogged sewer pipe. He went over what he would do to resolve the issue, running a snake into the clean out hole.The drain pipe was clogged with roots, which he cleared until water from my bathroom was draining rapidly through the sewer pipe.Dalton was polite and professional, wearing shoe covers while inside my home, as well as wearing a mask while in my presence.I’ve had nothing but good experiences when I’ve called on ASI for plumbing issues.
I spoke with 5 plumbers about my project, which was to install a PEX water system to replace the leak prone copper in my condoASI had the very best strategy to accomplish my goal. Their straightforward plan so resulted in the most reasonable price. All the work was done in 2 days and I couldn't be happier with the result. Their men worked extremely efficiently and took few, if any, breaks. Carlton was the lead plumber who was a consummate professional. I have found my forever plumber and will always recommend them to friends and family. Rick Schmidt
Chasity Moody
7 months ago
This is our 3rd time using ASI Plumbing. Luke did an excellent job. He was very professional. He was very thorough and got the job done in a timely manner. I highly recommend ASI Plumbing.
Carlos Cornieles
5 years ago
The work involved was clearly described and a price was given beforehand. Office lady was very nice and professional got an appointment scheduled the same morning. The technicians came when they said they would and completed the work quickly and cleanly. For us, it was a relief from the problems we had been dealing with. We would very highly recommend ASI plumbing again. Great job
Sara Wheeldon
8 years ago
I requested an appointment online one evening around 9:30 pm. I chose the 8-10 am timeslot the next morning. Mike called me at 7:20 am to confirm the appointment, and arrived before 8 am! He was quick, friendly, and extremely helpful, and he explained everything he was doing along the way. We are extremely happy!
Couldn't be happier with the service!Every ASI employee I spoke to was so helpful and understanding, from start to finish. This was a two day job replacing all outside sewer pipes and the price wasn't just competitive, it beat all other companies who quoted the job.Austin, who provided my service, is a treasure! Anyone at ASI who is reading this, give him a raise or promotion :)
Valeria Tellez
a year ago
This was the first time I had anyone really come out professional plumber wise, and I can confidently say I will be using ASI again. I believe her name is Liz she was so helpfulAllen was the gentleman that ASÍ sent out to install our water heater. He was very kind knowledgeable and professional! 100/100
Josh showed up the scheduled time looking professional and ready to get to work. Explained everything that needed to be done. Completed the job in a timely manner and cleaned up all the mess. I will definitely recommend ASI Plumbing to anyone that needs a plumber
We have used ASI Plumbing several times. They are always on time and give you an upfront price. Mike Sloan was here recently and thoroughly explained our options. He fixed our old leaky faucet in no time flat and saved us from having to buy a new one. Thanks Mike!
Phyllis Green
5 years ago
ASI sent Carlton to replace an old toilet for me today...I was so pleased with his work! He called before he came, was organized, polite, efficient, and very neat! I will definitely call ASI again!
DEANA CRAYCROFT
a year ago
ASI was AWESOME!!! Aaron and Justin were superb!!! Hard workers and very knowledgeable! I will DEFINITELY use ASI again and have already given them high praises here at work! Thanks Aaron and Justin, JOB WELL DONE!!!
Lukas was amazing. He walked me through everything and was quick and efficient. Can't recommend ASI enough. I'll never use another plumber.
Austin and Kyle did a fantastic job! They were as professional as you could be. They protected all areas outside of the work space and cleaned up when they were finished. I would never use another plumbing company other than ASI! The price was great and everyone I dealt with was very professional and extremely nice!
Office staff and plumber assigned were outstanding, would not hesitate to call them in the future, in addition they recognized my service by offering a veterans discount. Job well done.
Samantha McHenry
3 days ago
They did a great job fixing the leak in my outside hose! They were very professional and clean.
LaQuita Burden
3 years ago
Josh is the plumber who has come to my mother's house on several trips. I truly appreciate him. On one visit Josh was there when my mother started having trouble breathing. Josh stopped what he was doing to help my mother. AND for this he deserves a gold star. Thank you for your help with my mother and her bathroom leak.
Fast, efficient completion of work. Pre-visit estimate of $250-350 went to $289-399 on site, even with no drywall cutting necessary, and no other issues expressed by technician.
Debbie Ramsey
4 years ago
I always have a good experience with ASI. Allen is friendly and very professional. Does a great job and totally cleans up afterwards. I recommend ASI for any plumbing job and the best part is their billing is more than fair.
ASI clearly communicated with me regarding the scope of work, price, and timing to complete the job. Our plumber, Carlton, was prompt, professional and competent. There is no mess left behind. We are completely satisfied.
Karen Bedwell
7 months ago
Luke F was curtious, friendly and professional! Great help during a snow storm. I will always reccomend ASI!
ASI Plumbing was fantastic to work with. Kim with scheduling was super friendly and the gentleman who serviced the home, Carlton, was incredibly friendly, courteous, professional, organized, and had an outstanding work ethic. He took his time to explain all aspects of the job and to ensure all was done correctly and thoroughly. Thank you ASI, I will be using your services from here on!!
Victoria Thomas
4 years ago
Very pleased with the work ASI Plumbing did for us. Specifically, our rep, Roman, was great. He explained everything he did and was patient with our questions.
Thomas Mueller
a year ago
Very satisfied with the installation of our new water heater. The plumber was very courteous and professional. I would recommend to any one.
I certainly did not want to need a plumber, but I am glad that I contacted Carlton, Wade and ASI Plumbing. We had a water main break that was causing us to lose water pressure (not to mention running up the water bill). On Monday morning I went online to set up an appointment for Tuesday. Almost immediately, Carlton called and said he was available that day. Two hours later, he arrived and gave an estimate. Three hours later Wade arrived to begin the repair. Carlton arrived shortly after that. Four hours later the repair was done. Pretty awesome that it was only 8 hours from the initial contact to a completed job. And the price was less than I expected. You can't ask for more.
Flush water heater. Friendly, knowledgeable, professional and quality work!
Excellent job. Service tech was very professional and willing to answer all questions. Great job of keeping shoes covered, laying down cloth to catch debris and excellent cleanup after job completed. My daughter has used ASI also with excellent job performed..
I have always used ASI Plumbing for all of my plumbing needs. They are reasonably and do A-1 work. I have recommended them to many of my friends and family.
ASI gives estimates (emailed or texted) and honors those when they arrive. Their online estimate process and scheduling is top-notch! Roman came to my house on time to replace my water heater. He did a fantastic job, and left the work area spotless. Their pricing can't be beat!
Sherron Alexander
2 years ago
ASI is always professional. Our repair person was courteous, knowledgeable, & careful to wear a mask & follow CDC guidelines.
Shirley Myers
8 years ago
Had my hot water heater in the next morning after I called. Carlton Pierce was the plumber who came to install it. He did a wonderful job and even made sure everything was up to snuff before he left.So nice to have efficient service and a smile along with it.Thank you ASI.work order #19499
karen wadsworth
3 years ago
ASI Plumbing was on time, courteous, effecient and very professional. A difficult kitchen sink clog was dealt with and I have complete trust the problem was taken care of with no future issues. I will definitely call them again and highly recommend their services.
I checked about every plumber for a water heater price... ASI was by far the most reasonable. They were very informative, professional and courteous. I will be recommending them to anyone and everyone.
Jason Kestler
7 months ago
Great customer service! Quick response and very reasonable on repairs.
Cody was super nice and very professional. The leak is gone.
I simply called to schedule an appt for a toilet handle problem ( it wasn’t flushing). I explained to Lawrence in a broken voice, that my husband had just passed away and because so many people were coming by, I needed for that toilet to work. He immediately said, “Of course you do and you don’t need any household problems”. He found the time/date that I had requested and expressed his sympathy in a patient & compassionate tone.When I called and had to change it the day before, he said he would work hard on all the schedules and find something that would work for me and call me back. He called back almostimmediately with the time that I had needed and again empathized with my pain.
Phoned ASI Plumbing for emergent service after our water heater failed overnight. Roman from ASI went to work immediately to find a 75 gallon water heater replacement and had it delivered before the plumber arrived. We want to thank ASI Plumbing for finding and installing our new water heater in a very timely manner. Reed was the plumber sent to do the installation and he did an excellent job, and we appreciate everyone at ASI that helped to make it happen. We are very grateful for the services they rendered. We will call on them again for other services.The Anderson Family
Our technician was extremely professional and courteous. He was here longer than anticipated to make sure that we were taken care of. I am so glad we chose them to come out and fix our issue. I highly recommend them and will use them for any future needs!
Bradie Griffin
4 years ago
We can not say enough GREAT things about ASI Plumbing. We have been battling plumbing issues for two weeks now, and they are all taken care of thanks to Roman & Carlton. Carlton worked from 10 am until 8 pm on a SATURDAY to get the job finished and taken care of. We highly recommend ASI!
Doug McConnell
7 years ago
I had ASI come out for a plugged main line, which was causing disgusting backup into my basement shower. The process was a lot more convenient than I expected. They booked me easily over the phone. The day of, they called to tell me they were running behind, even thought they still managed to make it in their allotted time slot. Mike walked through the basement with me, and told me what he thought was going on. I qualified for their $83 or free deal, which I was happy to pay considering the recurrent mess I had to deal with. The clog was fixed in less than an hour. Mike was super nice and informative. Would definitely hire again. I couldn't imagine an easier process.
Jeremiah Todd
5 years ago
When my sewer line was blocked and I had it inspected, the contractor that performed the inspection gate me a rather high quote to perform 1 excavation and repair.I contacted ASI based on the 500+ excellent google and facebook reviews, and to be honest, I thought these were paid reviews or some other scam. How many companies get this many positive reviews?Based on my experience, I can confidently say these reviews are legitimate.Jimmy (co-owner) came on site immediately to scope out the job and provided a very competitive price. His crew was very professional, polite, courteous, and did a fantastic job! Jimmy and the office called multiple times to inform me of scope changes and to see how things were going.I hope I don't have to call a plumber for a long time, but if I do, I guarantee it will be ASI.P.S. I am not one to normally write reviews, as my stance on service or restaurants is I give you some money, you give me a service/meal and that is what I expect. The service from ASI was so outstanding and affordable that it prompted me to write a review.
Very professional from start to finish. The technician was on time and Did a great job at cleaning up. I would definitely recommend this company to my friends and family!
Carlton Pierce did a great job replacing our leaking copper water pipe and shutoff valves. He was very knowledgeable and thorough. He also surveyed the whole water fixture in our house, gave advices on the area that need to be taken care of in the future. Overall we are quite satisfied with the plumber's performance. One thing we would like to address is about the delay on the schedule of service. We were told by the office the original appointed plumber had to take a leave of two weeks due to unforeseen event, which resulted a two day delay of the job.
William Adams
4 years ago
ASI was very accommodating for me and provided an accurate estimate. The repairman even cleaned out a drain for me for free! I totally recommend ASI if you need a repair.
Our plumber Jerry was professional, knowledgeable, fast and pleasant as well. Online scheduling was easy. Overall was a great experience! Will definitely use ASI again...
Deborah George
4 years ago
ASI was quick to respond to my hot water heater replacement, they were polite, vacuumed the mess and left my laundry room cleaner than it was. I highly recommend them!! Philip was my serviceman and he was very professional and polite. He did an amazing & thorough job.
Natasha Hurtle
2 weeks ago
Kris and Logan have been amazing! Thank you for all your hard work!!
I was very pleased with the professional service and knowledge of the plumber who fixed my tub faucet today. He was VERY patient while my dogs got used to him.This is important to us animal lovers. Thanks again,Philip. Leamer for your help.
Charles E Haysley
3 years ago
ASI send someone by the name of Phillip over and I talked to him about what i wanted to have done. He listen to me as I showed him my pipes I wanted replaced.Then he went to his truck and came back and told me how much it would be as always they give you a good price.He's work was excellent I will always use ASI Plumbing for any future needs.
Got a few quotes around louisville, they were the most competitive. Scheduled to come out on a Thursday but never showed. Email from them said I was correct and it was a mess up on their end. A bit upset because I took a day off work for no reason. They apologized and deducted $25 off the bill. They came on Saturday and Roman was a wonderful plumber, very professional.
Daniel Graham
4 months ago
ASI was able to get Becca out about 30 minutes after I called. They were able to quickly replace the kitchen trap and clear the blockage further back. Fantastic service. I'll use them next time I have plumping issues. Thanks!
Philip was our technician. We will ask for him anytime and will be referring ASI. They are an honest, fair and Eifficient company. Easy to talk with and work with. Returns calls promptly. They call in advance of coming and let's you know technicians name in advance.
Kiersten Trover
3 years ago
Josh was very knowledgeable and helpful. He was able to locate the issue and get financing in place very quickly, hopefully sewer repair will be done tomorrow!
I was so very pleased with ASI's service. I called another plumbing service previous to ASI and they did not fix the problem at all and wanted to charge thousands of dollars. Allen was so professional and is such a hard worker! I would definitely recommend their services to anyone. I'll use them again if I ever need to!
Bethany Gesso
3 years ago
Roman was excellent. He was early, professional, kind, and communicated the job and reasoning clearly. And, of course, he fixed everything!
Edit: I chose ASI, again, and... again, they delivered great service! Richard was exceptional and even found a pipe no other company could.
iamblackrose1980 hayes
3 years ago
I had a major problem in the sewer pipes in my front yard. The manager was professional in handling my situation and called me to tell me every step of the way how everything would be handled. Both plumbers who came out were clearly experts in their field snd fixed the problem in no time. Austin who actuallt worked on the problem was professional and extremely nice. I would definitely use them again and I highly recommend anyone to use them. I did not get a feel that I was getting ripped off. I highly recommend
Dana McLendon
6 years ago
Allen was prompt, professional and courteous. He cleared our drain quickly. While working, he answered our questions and provided tips and helpful information. The charge was reasonable and their online scheduling option is a plus as well. We are new to the area and have definitely found our plumber! Thanks Allen and ASI Plumbing!
Andrea Smith
5 months ago
Although they had to cancel my initial appointment due to time constraints the owner contacted me to apologize and reschedule the next available. They were kind, courteous, arrived early for what ended up being two more scheduled appointments. I needed a replacement vs a repair and the service was excellent. Very satisfied and looking forward to working with this company in the future..
Austin and Tiny, were very professional. Fixed all our plumbing issues. Went above and beyond making sure everything was in working condition before leaving the job. No matter how late it got to be and in the rain. Would recommend this company and these 2 guys to anyone. Thanks again Austin and Tiny.
Fast and professional. Kept me in the loop the whole way. She did an awesome job and left it all very clean. Highly recommend!
Priscilla daffin
5 months ago
Dalton and crew did a terrific job. Finished this big job in one day! Cleaned up well after finished. Would definitely hire asi again!
Brent Osantowski
7 years ago
Carlton Pierce was our plumber. He provided an upfront estimate on sump pump replacement before arrival.After reviewing the job, Carlton did not think he could replace the outside sump pump. However, once we explained it prevented our basement from flooding and we expected 5 inches of rain over the next 3 days he stayed.Carlton was on and off the phone with his supervisor and worked 2 hours longer than he estimated. Yet Carlton still charged us the same price for replacement.I will recommend ASI to anyone I can!
We have used ASI for multiple plumbing issues over the years. Every plumber has been professional and easy to work with. They’re very responsive when you call to make appointments and always follow up after the work was completed.
Travis Fritsch
7 months ago
Repeat customer over couple yrs. Moved back into older home. Dependable services. Very satisfied.
ASI Plumbing is without a doubt the friendliest service providers I have ever dealt with. Accommodating, fast and reliable. Thank you to Josh Lippert for great service at my home and Ben the service manager for his help and understanding.
Delpheus Ellington
7 months ago
Kris and Jerry done the plumbing install for us. They were very professional and prompt. We are very well pleased with the job and would definitely recommend ASI Plumbing . Awesome job!
Josh is a friendly, courteous, and knowledgeable young man. Our sink is fixed so as of now, we’re good. Will recommend ASI to others.
I had a water leak from my Water Heater and looked up HomeAdvisor.There were 2 plumbing companies listed and I contacted both of them.ASI Plumbing immediately responded and asked when I'd be available.The service tech installed a new unit and was both knowledgeable and professional. I was very impressed with their service and will be recommending them to my friends and neighbors.
They can't fix water on the bottom of a dishwasher? Basics for a plumber I thought. Even I can figure this one out -- just wanted a more in depth look, and to be quite honest I would rather pay someone to do this job than use my time.
Allen was wonderful, patient, and willing to do above and beyond of what he came here for, and he knew what he was doing. I would like to have Allen be my personal plumber anytime I call for ASI to come to my home.Thank you,Pam Dickmann
I needed a water heater , on short notice, when water began leaking. I requested a quote on Home Advisors at 5am and by 9am I had a quote which was 300 cheaper, for the same unit when compared to 3 other companies. They were able to fit me in on the same day at 2 and by 5pm everything was installed. Tyler was my tech and he called 30 minutes before my wait window even began and arrive in 15 minutes. He was professional, upfront and had high standards for the quality of his work, and remained on time despite a pipe breaking. When he noted that a valve c would need to be changed, cost an additional 100 , he asked me first and explained clearly why it was required. He cleaned all debris before leaving. Overall I definitely feel this is a great company with great workers.
Tierra Alston
3 years ago
Aaron was very professional and explained to me in detail regarding the issues I was having to my sump pump. He install and remove my old sump pump in no time. Highly recommend ASI plumbing and they also fit me in same day. Came literally 30 minutes after i called
I had a leak in my basement. They came out and gave me a quote, but the tech noticed a lot of corrosion in the other pipes and gave me a quote in replacing all of my interior pipes. The guys came out today and replaced it all in one day. They were very courteous and respectful of the property and my dogs. Everything looks great and works like it should. They didn't leave any mess behind. The tech also took the time to answer all of my questions before he left.
Being members of The Frequent Flushers Club we have used ASI services several times- Roman Haag comes out quickly, is super friendly and gets the job done quickly!
Same day service to repair a broken drain line between floors. I ended up paying 25% less than their estimate. I highly recommend ASI! The plumber was Roman and he was very thorough and friendly.
Berkley Collins
3 years ago
This is the second time that I have used ASI for a plumbing emergency. They get here quickly, and their prices are the best in Louisville! Philip Leamer was the plumber this time. He was courteous, timely, and explained what and why he was doing something. We won't use anyone else!
I have used ASI plumbing for two separate jobs since moving into a new home a few weeks ago and they have exceeded expectations on both occasions. In my most recent experience, I worked directly with Josh, who was extremely professional, courteous, and timely through the 2-3 day project. Not to mention the 3-4 other employees who worked late on a Friday to ensure our home was not at risk of flooding over the weekend. I highly recommend ASI.
Roberta Hibbard
3 years ago
I was impressed from the first contact with Carlton who was assigned to my problem. He was honest and never pushy. Help me to be aware of some major issues, I was not aware of. His team of men were also on top of itThey all worked well together from the time they arrived on the job until it was finishedI highly recommend ASI!!!! Thank you all so much!
ASI did an amazing job installing a new sewer line in my house, the price was very fare comparing to other companies and the service was quick! The plumbers were amazing and even saved my plants that were on the way! I have nothing than positive experiences with them and will continue to use this company for future repairs. I would recommend ASI plumbing to anyone that have plumbing issues in a heartbeat!
Allen was excellent with ASI. He has been out twice for us. Once to find an active leak we didn't know we had until after a home inspection. He was very intuitive to cut into an inconspicuous spot inside the vanity below the sink to find the leak instead into an easier access point with a highly visable painted drywall that would have sucked. He was a trooper to get in and out of our crawl space several times while investigating too.Once the leak was found he let me take a video of it and get pictures. He also takes pictures to show you the issue as well. He repaired it thoroughly and quickly.He also was out to fix a couple of rusty pipes, one with a slow leak in our crawl space coming from our main line. All looked great once the job completed. The work, again, was efficient and fast. He cleaned up after the job well.Communion was great via text as too. Always here in the window of time given. Texted me pictures of the work that was done under crawl space so I could see it was done. All estimated pricing was stuck too without any goofy additional charging.Highly recommend. Will be using them and hopefully Allen in the future for sure.
Melody Kappesser
4 years ago
Phillip was very nice and got the job done quick! He left the bathroom and laundry room clean. Thank you ASI you may have saved me from divorce court!
Very personable, professional and efficient. Came in and made all requested repairs quickly and for a fair price. Cleaned up after themselves. Would definitely use them again.
Had a main line issue that made it impossible to do anything that involved a drain. Initially had a bit of a mix up in regards to scheduling; it was irritating, but they figured some things out and were able to send a tech over later than usual. The real reason I'm leaving a 5 star review, is because of Carlton Pierce. ASI is lucky to have such a competent and efficient plumber on their team. He quickly assessed the problem, cleared the clog, walked through some of the details of our plumbing (iron pipes from 1946), and what we can do in the future to keep the house at it's best. Thanks Carl!
This review includes my whole experience with ASI Plumbing from the moment I called to ask more questions before actually setting up an appointment. The person answering the phones was very professional and polite, when I asking about pricing I was referred to another and again very professional. I set an appointment, was given a window of time to expect service, I received a courtesy call to let me know the plumber was running behind and another courtesy call to let me know he was on the way. Upon arrival, (because it was raining) he had a rubber mat and little footies to go over his wet work boot(big plus). My husband explained the situation, the plumber quickly assessed the issue and took care of it. He was quick, professional, and careful as he worked. The estimated wasn’t too far off what the actual bill came to be; however the job wasn’t as straight forward as my husband and I hoped it to be. I know whenever we need to call for a plumber we will call ASI Plumbing and request to have Roman Haag, Licensed Plumber. Five stars!
Ralph Hearn jr
5 months ago
Professional service with competitive pricing. Possibly better than their competition. Get your own experience. I have mine. ASI plumbing
Technician arrived right on time and completed the work quickly and professionally. Took time to check his work and make sure everything was working properly before leaving. Very up front about costs for repairs, and prices are very fair. Will definitely be using ASI in the future for any other plumbing issues.
Tyler did a awesome job. Took care of us and was very professional. Having him come back Friday to do more work as well. Thanks !
Carlton provded great professional service. He left the area around the hot water heater completely clean. He answered all my questions and explained all associated warranty and financial items . I will use Carlton and AS I Plumbing again.
This is the second time I have hires ASI plumbing and on both occasions the work was done to the highest standard and and very quickly. Roman, the employee who handled both repair jobs, was courteous, knowledgeable and professional. I will always call ASI in the future for any plumbing issue. They make it so easy.
Timothy Jones
4 months ago
I messed up trying to DIY and broke a valve. ASI got out there the next day and fixed my mess. I called a few places, but ASI was open later and was able to come out the quickest.
Carlton Pierce came out within an hour of calling ASI on a Saturday, day after New Years, gave us a fair price and fixed the problem. Much appreciated Carlton.
Our Moen faucet in our shower went out, called around to other plumbers and they couldn’t get me in for the day nor could they give an estimate over the phone. I called ASI Plumbing and they fit me in same day, gave me a two hour time frame, and an actual price. They were running late, Liz from the office called and explained the situation and gave me a new time, very professional. Only issue was, the technician did not have the tool we needed to get the cartridge out of the shower, so it took a little longer than we expected, price was a little high considering we took off the shower hardware,I do recommend their services, and will use them in the future.
The service Dalton provided was excellent! I needed my stove to be hooked up to gas. I was comfortable with his knowledge and experience.
Aero Recruit
11 months ago
They did great job.
ASI plumbing is definitely 5 Star. Carlton was very professional and explained everything in detail before he started the job. Job well done!
ASI is the absolute best! Needed a kitchen faucet replaced. Sent a request for a quote and had a call back in less than 5 minutes. They could have sent someone that day but I still needed to get the faucet! Same day, unheard of these days. Anyway, Cody came out today, super friendly and finished the install in less time than it would have taken me to get started. I appreciate that ASI does what they say, when they say, at a fair price. Each time we’ve called they’ve been courteous, ensure they don’t leave a mess, and do quality work.
Tiffany Hughes
5 months ago
On time and plumbers were very courtesy but my outside spicket was installed ups side down
Colin Misbach
2 years ago
Allen did a fantastic job. We had another local plumbing company out to look at the issue and they said we had to remove the cabinets before they would work on it. ASI was able to complete the work without removing the cabinets and everything was repaired to high quality standards.
Mike was friendly, courteous and most of all knowledgeable. Will definitely use him again probably sooner rather than later. Arrived within the specified time frame. Reasonably priced and offered discounts for multiple services.
Philip Priddy
4 years ago
Phillip, with ASI plumbing, did a good job correcting issues with two of our drains. He listened to my concerns and suggestions, and explained the options available to deal with them. He was on time, professional, and hard working, and he solved our problems. I would recommend Phillip and ASI, and I will work with them again if the need arises.
william farrell
3 years ago
Josh did a fantastic job. He explained what the problem was and was able to fix it. Really great work. I would recommend him to any of my friends or family.
I had a great experience with ASI. They are very helpful, priced fairly and provide great follow up. Our service person was Mike and he was outstanding. Mike provided great overall service and insight on our plumbing issues.
Steve Buckman
4 years ago
Very pleased with the response from ASI. The service man, Josh L, was on site within 30 minutes. He was knowledgeable, courteous and efficient. Diagnosed the problem quickly and offered a couple of solutions. He also suggested the most economical approach. He was friendly and very helpful.I highly recommend ASI for your plumbing needs.
Donna Humphrey
a year ago
Lawrence was very professional and educated when explaining the issue and how to resolve the immediate problem. I definitely would recommend the company to anyone.
Diane Littlefield
4 years ago
Second time using ASI. Had a great first experience with Roman, but he was busy for the time frame I needed. Carlton came and he was just as helpful and courteous. I will continue to use ASI!
Marilynn Lighter
5 months ago
Professional and knowledgeable. Very personable and easy to communicate with what was being done and any future issues that may arise.
ASI Plumbing did an amazing job on our plumbing!!! We are a non-profit agency in the Highlands and Mike Sloan came out and was so helpful, explained our options and fixed our problem fast. He was professional and thorough. Thank you ASI Plumbing for being our agencies preferred vendor.
Tina Whitehead
6 months ago
I've had many bad experiences with plumber's. I always call a different company, hoping for a better experience. I found what I was looking for with ASI. They were reasonably priced, prompt and professional. No reason to call anyone else. ASI is now my go to for all my plumbing needs. Thanks for the great job!!
Plumber arrived on time. He had 2 faulty connectors so the repair took a bit more time. With the first connector water shot out and dampened the drywall in the adjoining wall. Fans are in place to dry the area. The service rep was efficient, although frustrated by the defective parts.
William Priddy
5 years ago
Mike Sloan came out and changed out our water heater. He did a great job would not hesitate to call for him again.
giselle petersen
6 years ago
I am very please with the service. Alan was prompt, knowledgeable, courteous. I have used ASI Plumbing before. They were recommended by a friend. It is so nice to be able to call and get reliable, friendly service. Thank you!
Caitlin Reynolds
10 months ago
We had a great experience with ASI! They got us scheduled right away and showed up on time! Jerry was extremely knowledgeable and professional! He cleaned up really well and we are really pleased with his work. Thank you!!!
Thank you! I had reached out to multiple local providers for an estimate with little to no response. Within MINUTES of contacting ASI via their website, I received a text and phone call for follow-up. The quoted price was reasonable, and the level of transparency was very appreciated! Dalton was prompt, friendly, and very professional.
We called ASI Plumbing to fix a washer drain issue, and our entire experience could not have been better. ASI maintained good communication with us on when the plumber would arrive, and our plumber (Roman Hagg) could not have been more professional, friendly, and informative.Roman thoroughly evaluated our washer drain issue before proceeding with the resolution to ensure his proposed strategy was appropriate. He then proceeded to inform us of potential causes of the issue, as well as strategies to maintain clearance in the kitchen sink and washer drain pipe going forward.Our washer drain is now resolved, and we also walked away with a better understanding of how to prevent this issue in the future-- not to mention a few helpful tips on possibly moving our water main shutoff valve and updating our washer hose spigots.Thanks Roman! We will definitely use ASI the next time we have a need!
A great experience and its normally hard to say that when replacing a sump pump and water heater. Carlton P. was very courteous and knowledgable. I had sense of trust from his quiet and polite approach. He was very patient in explaining what he would do and also, carefull about putting down protection for the flooring and wearing shoe covering. The finished product looked so much better than the job I had done before. Thank God for people who know what their doing. ASI is decidedly a keeper! Does ASI stand for Amazing Service Indorsement? Eric L.
Clean, quick, fair price, nice technician
Elysa Valentino
6 years ago
After another plumbing company failed to show, we called ASI plumbing who did their best to work us into the schedule the day-of. Mike Sloan was kind and helpful, very knowledgeable and honest and fixed the problem in no time. We really appreciated his willingness to come out late in the evening and perform the needed services.
replace main shut off valve.this is the second time we've used ASI. several months ago we got a quote from drexler & they wanted $6,000 or if worse than he thought $16,000 [without even looking].to do what I told him was done years ago. We had ASI do the job for about $300. this time, & in the future we called ASI and didn't even ask for a quote. they gave a quote anyway, & it was right on the dot. Job well done & he was masked which I & my doctors liked. they are wonderful people who want to help for a fair price. they clean up after themselves & do an outstanding job. I would recommend them for any plumbing need.
Chris Logsdon
8 months ago
The guys arrived when they said they would, got right down to the work needed to be done and removed and installed my new water in no time at all. Very personable and professional service technicians.
Yvetta Johnson
a year ago
Jerry Davis was the guy who installed my garbage disposal. He was profession and helpful. A nice and friendly man.
Paula Kimbrough
4 months ago
Were so nice and gave me some helpful input as to how to solve my problems (which were not as bad as I feared) at a far lower cost than they could have *easily* recommended but did not. Total win. Thanks, guys!
Josh was very professional. Arrived on time, took care of the issue quickly and left everything clean!
He also took the time to explain the situation and answer all of my questions.
Kayla Evans-Judd
6 years ago
Roman was my ASI plumber. I received excellent customer service, he arrived on time and worked diligently until the job was complete. After the job was complete aside from the fixed plumbing there was no sign he was present. He completely cleaned up his mess, wore shoe covers etc. They took a complicated job, a water line break in my slab foundation and came up with a creative solution that didn't require jack hammering up my floor. They ran the new pipe through my attic and down my wall to my kitchen sink. Most importantly Roman received the seal of approval from my lab/great dane mix Peanut, who I might add is a great judge of character ;) I would definitely recommend ASI plumbing!
I’ve got nothing but great things to say about ASI. Our hot water heater went out on a Saturday. ASI responded to my inquiry within an hour and I had an estimate within 24 houyrs ( on a Sunday) and the job completed at a fair price within 2 days. The job was completed in a day and Carlton left the job site in a better condition than he found it. He did a great job. I can’t say enough great things about our experience.
Michel Clemens
7 months ago
Noticed our almost 20year old water heater was having issues, called around to check out prices and they were one of the best! Scheduled to have it installed two days out, which was fine with us... But they had a last minute cancelation and were able to bump us up to same day installation. The installers were very nice to chat with, fast, and effecient. Thanks Kris and Jerry!
Olivia Sharp
9 months ago
I had a great experience with Luke from ASI! He was professional, friendly, quick, and walked me through each step of the issue so I was aware of what was being fixed. My land lady (Lindsay) and I are very happy with their service! Thanks ASI!
ASI re-piped water lines throughout our house, dug up and connected to service outside, and replaced a corroded section of a drain, all in a shorter time frame than what they had originally told us! They ran in to numerous problems due to the age of our home and didn't slow down a bit. Carlton, Wade, Frank and Mike were all extremely professional, courteous, and pleasant to work with, and took time to clean up before they left the job. ASI has become our go-to plumbing company!
Quick clean and efficient, the Tech was very cordial and listened to my concerns. So far so good, my clogged pipes are draining and I can take a shower without having to scoop the water out afterwards.
Peggy Boeck Garrison
6 days ago
ASI provides trustworthy and great plumbing services. They installed a new water heater for us six years ago that just out of manufacturer warranty quit working. ASI offered a 10 year warranty when we purchased the water heater. The company stood by its warranty and installed a new water heater free of charge as parts were no longer available for the previous model. I was surprised and delighted. The service rep was amazing and the whole process was turned around the same day. Highly recommend.
Marcia Torpey
3 years ago
We had a non-draining bathtub. The plumber called ahead to announce when he would arrive (within the two-hour window specified), put down a door mat outside our door and donned booties to come in (even though I told him that wasn't necessary). He gave us the cost to perform the work, to which we agreed; then he set to work and cleared the drain. Work was completed in about a half hour, and he cleaned up not only the muck produced by snaking the drain, but also the tub (including where the water had been sitting for a day since we opted not to treat the problem as an emergency). I would definitely use this company again.
My previous comments are below. But I wanted to reiterate - ASI is a service oriented company that takes care of business. They are RELIABLE.I used them last week to take of a slow kitchen drain. I used their online scheduling which I recommend. In my case, the problem came up after hours but I was able to schedule service the next afternoon. And they followed up the next day to make sure everything was good. And no snow job or ask to join the Drain Club.As I told the plumber, I hate to see you but I'm glad you're here.Our Go To plumber. They always do what they say they will do at the time they say they will do it and for the price they say the will do it for. Hence 5 stars !
Casey Koellner
3 years ago
Technician did a great job and was very friendly. I’ve used ASI in the past and will continue to use them as I’ve always been satisfied with the work and price.
Gabby Robinson
2 years ago
ASI plumbing did a great job! We just bought our house in December and found out we would need entirely new sewer lines which was devastating. We called several plumbers for free estimates and ASI plumbing was by far the most fairly priced and their customer service was excellent. I called several times with questions leading up to the appointment and they never failed to answer all my questions. Between two days of work, the guys on the digging team were the hardest workers I’ve ever seen! They informed us of the timeline and expectations and left our yard as neat and tidy as possible by the end of the process. We are so happy we went with them!
Phillip (plumber) from ASI, along with Cora and Tamika (customer service) were extremely professional and personable. Hats off to the whole team. I will most certainly recommend ASI to others.
Outside faucet replacement needed, it was leaking terribly.
Matthew Biller
2 years ago
My plumber was great. He answered all of my questions and the work looks perfect. Very pleased and would highly recommend.
welby winstead
8 years ago
ASI responded promptly to my service request and Mike Sloan was very professional and efficient at diagnosing and correcting my blocked kitchen drain. I would highly recommend ASI and plan on using them for any future plumbing needs.
Kimberley Smith
7 years ago
We received excellent customer service from Jim and great work from Mike Sloan. Mike took his time and made sure plumbing repair was done right. I have no problem recommending ASI plumbing the prices were fair not to mention the good job they did. We had a plumbing 911 and they were here as quick as possible to handle the situation.
matthew yonts (aviatologist)
a month ago
ASI replaced a few P-traps and an outdoor water spigot at my house. Scheduling was straightforward, communication was great, and the service tech showed up right on time for next-day service. The tech communicated clearly what would need to be done and finished in a timely manner. Prices were right on the national average for each repair, so probably not the cheapest option out there, but still competitively priced. The quality of work was well worth the price.
We called ASI late one afternoon about a smell in our bathroom. They made an appointment to come the next day between 12 and 2. We got a call at 11:30 saying they would be here in about 30 minutes, and shortly after 12 o'clock Mike Sloan arrived. He used shoe covers to keep things clean, which we appreciated. He took his time to listen to us about the issue and he was professional yet friendly as he gave us his opinion. In the end he didn't think we had a serious issue, and he sold us a treatment that we could do ourselves. It didn't cost a lot of money, which we thought it would. We feel he treated us very honestly, and will gladly call him back if we have a more serious issue.
bonita stiles
3 years ago
Aaron did a wonderful job with the installation of a water heater. Would recommend them to others for any plumbing work. Was able to answer all my questions, that I had about the installation.
ASI called right around the scheduled time to let me know they would be late because of a previous appointment, I appreciated the honesty. Mike Sloan did a great job, was helpful and very friendly. He even pointed out of few pipes to keep an eye on for pinhole leaks that were unrelated to the problem. All that on top of upfront pricing that you can check out online made this a great service call.
Linda Coryell
6 years ago
Roman was on time ,friendly, kind knowledgeable and fast . He did a great job and a great clean up job and was helpful in other plumbing matters. I would be glad to have him back and happy to recommend him to anyone. Thanks again
Michelle Tooke
4 years ago
We used ASI to install a faucet in laundry room and to fix an issue with a master bath faucet. Plumbers Josh and Aaron were very kind and knowledgeable. Thanks.
My technician was Nate and he was very good and professional. He explained what he was doing and did a great job. Even cleaned up after he was done 10/10 👍👍
melody vestal
3 years ago
Mr. Allen Clark was wonderful. Fast , knew what he was doing. Very pleasant and professional and friendly. If I need your service again I want Mr Clark again! He is awsome and fixed my problem in no time at all. Very detailed and I appreciate it. Thankyou all for sending me a wonderful employee. thankyou all for relieving my stress. You all and me Clark is a blessing!!
We had a problem with our water line in the laundry room. The plumber came in fixed and was out in less than 30 minutes. Great service 10/10 will call again.
Mike Sloan arrived on time and did a good job repairing my kitchen sink. He was courteous and efficient and left my kitchen in good shape. Irma Ford
I really appreciate ASI Plumbing. I have called them for big jobs, like replacing the main sewer line from my home to the MSD pipe, to small jobs like replacing a toilet. Today's job was installing a separate shut off valve for the dishwasher and the kitchen sink. Carlton took care of me. He offered several alternatives. He told me the price options upfront. He gave me advice but let me choose which option was best for me. Thank you very much. I will call ASI Plumbing again the next time I need a plumber.Dan Moyers
If I am able I will post the video of the drain they installed. Also told me they would pay for my toilet due to there installation error not allowing me to install the first one I purchased. Would be happy to share my experiences with anyone who is interested. Not slimy people or anything but a major error in the work done and did not keep their word. Gave them 1 year since install to prevent this and rectify. Crickets. Done waiting.EDIT: Unable to post video. If you would like to see it please message me. If I pour water even an inch away from the new drain (capped old) water flows away from it. Water will pool if there is a breach and damage my basement. He even acknowledged it and said his inirance would cover....but he refuses to provide that admission of liability in writing.Eric
Corey Shiffman
6 years ago
Carlton assessed the problem quickly, made the repairs, and tested to be sure the issue was resolved. ASI scheduled within 2 days and came within the designated window. We couldn't be happier with the service and response! This is why when we have plumbing issues, we call Carlton and ASI.
An easy going professional experience from start to finish. Everything up front and no pressure to upgrade!! Ben in office was very nice and helpful and so was Allen, who installed it. Oh, the gentleman who dropped off the water heater was very nice also! Price was very reasonable also! Thanks!
Michael Brown
4 years ago
Carlton did a fantastic job. We are building a new bathroom and he completely piped it from scratch along with eliminating old piping. Zero complaints.ASI is the best you can hire!
Jerry was really thorough to make sure he was doing the best thing to solve the problem. Unfortunately, it was a bigger issue than first expected but he laid out all options and next steps. I’m confident the plan he laid out is the best and most cost-effective route.
Josh and Roman replaced three tub drains and water valves, also replaced the main water valve to the house. Two new sinks were installed with all new cutoffs and drains. They conducted their work very professionally and are knowledgeable about their trade. They were respectful of our home by covering our floors, wearing shoe covers, masks and cleaning up after work was completed. Josh also replaced a laundry tub faucet and toilet tank valve. Great job guys!This is our second time using ASI Plumbing and won’t be our last!
Great company, very professional and very much satisfied. Upfront honest pricing and was never uneasy with entire experience. I will always use ASI !!!
We moved our washer and dryer from the basement to an upstairs bedroom. James did an excellent job and communicated with us through each step.
I have had Mike Sloan from ASI Plumbing to the house to repair two separate lines down my basement (Dec 2011 and Nov 2012) as well as replace my hot water heater (Dec 2012) over the past few years. Mike is personable, polite, and professional. I have been delighted with all of the jobs. Booking on the website is also very easy and saves ten percent on the job, so it is well worth it. I would highly recommend them to my family and friends.
Andrew Duvall
8 years ago
Mike Sloan came to our home to repair a sewer backup. Mike had the problem resolved and a solution to the long term problem(tree roots) quickly. Mike cleaned up after himself and took great care as to not make a mess in our home. I would highly recommend ASI Plumbing.
We had a whole house sewer line backup the night before Thanksgiving. While ASI was not able to come out that night because they were totally booked, Jimmy was very helpfulrecommending I first have MSD make sure it wasn’t a problem on “their end”. When MSD determined it was on my side, Jessica was very friendly and efficient getting me scheduled with one of their plumbers. (By the way, I had checked with 3 of the “big” plumbers who run TV ads and promise “emergency” service even on holidays...none of them called me back or responded to my online requests!)Josh came over first thing Friday morning, was very polite, had his booties on, and laid an ASI door matt down to wipe his feet. He quickly and efficiently diagnosed the problem and had us back up and “running” in no time. Thanks Josh!Highly recommend ASI. Great people, great service!
JENNI Cunningham
4 years ago
ASI is extremely quick in their response time. They gave me an online estimate, contacted me to confirm I received it, asked if I had any questions, and scheduled the service. Josh called 30 minutes before he showed up to do the work. He had his own floor mat and booties to wear through the house. He checked things out. He fixed the problem quickly. He was very friendly and knowledgeable. I really love this company!!
Melissa Steurer
8 years ago
Our Plumber was Mike Sloan. He provided fast and courteous service on a Saturday, even called in parts and went back to the shop before they closed to finish our job.
Janet Cappiello
3 years ago
Allen was great, he was right in time, got the job done quickly and cleaned everything up! Plus my dogs really liked him! I will definitely use ASI again. I didn't feel like my shower/tub spout job was too small, either. I also liked Ben and Cora in the phone. Both very helpful and courteous.
John Hillerich
10 years ago
Throughout the last few years, we've used ASI Plumbing at least 4 or 5 times for a variety of projects. Mike Sloan has provided the services practically every time, and we've always received extremely professional service at a very affordable rate. We never think about calling anyone else. Great business!
Carlton called ahead of time to let me know when he would be here and was right on time. He was friendly and knew just what to do. We discussed options and the repair was done quickly and cleanly. I couldn't be happier with his work. We'll keep you in mind for future needs.
Matias Polizzi
11 months ago
First of all, they’re fast, from consultation to installtion it was less than 12hs. And they reached out to me at 9pm which was about the time I requested assistance.They communicate very well and they send estimates via text message in a link. You can approve and schedule from there. It’s great. They’re very communicative. And I had Jerry come up yo our house to install the Water Heater, which was also at a very competitive price and a good renowned brand.Jerry was super nice, clean and fast. I’m happy with ASI’s service.
Nicholas Buckley
a year ago
I have several companies come out and give estimates. ASI was not only the least expensive they were the most responsive. They followed up, answered all questions, and were flexible with scheduling. The work was top of the line. Several neighbors had the same sewer replacement done in the last year and ASI was the fastest and left my yard looking the best. In short they were professionals and took pride in their work. I won’t call any other plumbing company.
PATRICIA JOHNSON
4 years ago
lGE said I had gas leak. I called ASI and they came right out the next day and Roman was absolutely fantastic!! h e performed test and kept me informed all the way! Honest and Professional!! Will definitely use this company for all my issues
Tiffani Henn
3 months ago
Fast, professional, with up front pricing. Amazing response time. Kris did a great job
I was approached by Josh the tech from ASI who was very professional and explained what he was going to do. He did a Great job and was very thorough. He left my laundry room as clean as it was when he started. I was impressed .
TERRELL FOLEY
9 months ago
The 2 gentleman called before they arrived, arrived on time and were very professional. They also explained what they installed and how it worked. It’s hard to find good service providers so I appreciate when I receive good service at a reasonable price. I highly recommend ASI plumbing.
Price reasonable, technicians on time and courteous. If you call first thing in the morning you can often get same day service. Today they actually called and asked if it would be alright if they came early!
I've used ASI for two separate bathroom remodels and have been extremely happy with their professionalism both times. The plumbers always arrived on time, were very pleasant and did meticulous work. I highly recommend using them for your plumbing project.
I have used ASI multiple times and they have been punctual and professional everytime. Each issue (mostly variations of a clogged drain) was solved quickly, and I always felt I paid a fair amount for great service. Their online scheduling is awesome too!
Jill Lauroesch
7 months ago
ASI plumbers are always on time and knowledgeable, which is why we continue to use their services. Yesterday's job was completed in under half an hour! Highly recommended!
When I called in the repair everyone at the business was extremely helpful and courteous. The plumber was extremely professional and the work done was of high quality. My husband was impressed at his work and we plan to use ASI for our plumbing needs in the future.
ASI has been great to deal with for the issues that we have had. Philip has come out on two separate occasions and has taken great care of us. He always is respectful and knowledgeable. Thanks for taking the time to take care of our needs.
My plumbing technician today was Carlton. He did a great job replacing the T pipe in my basement and it has not had any problems since. I will definitely be using ASI again soon.
Nathan was my plumber and he was excellent. He got to my house about 15 minutes early so I didn’t have to wait until the last hour of my scheduled appointment. Very friendly and knowledgeable. He was adequately prepared and fixed the bathtub leak in a reasonable time. ASI quoted me the cost of repair over the phone after I filled out an online request (included pictures) within 15 minutes. I was worked into the schedule the following day. I thought that it would probably be more expensive than quoted but to my shock it was the exact amount. I cannot tell you how wonderful and anxiety free it is having a contractor not lie, be late, go over the estimated price or a complete idiot in plumbing repairs. A++ Well done!
Office staff was extremely friendly when I called. I was given an accurate estimate and a next day appointment. Carl made sure to call before arriving and was very professional. The work at my house was finished quickly and to my satisfaction.
roshunder rucker
4 years ago
Allen was very professional he is an amazing plumber. He took his time with my gas line install. He made sure that everything was working properly before he left my home. I Highly recommend and will most definitely use ASI for all of my plumbing needs.
Initially had scheduling difficulties and expressed concern. Received a call from the company and really appreciated the response. Will definitely look to them in the future. Very impressed!
See Spot Grooming
3 months ago
Always provide professional service and assistance. I highly recommend ASI!
We have trusted ASI for multiple jobs in our home over the years including a new water heater, a sink repair, and most recently a toilet installation. Cannot fully express how impressed we are with theie promptness, professionalism, and honesty! Ask for Aaron!
Matthew Walters
3 years ago
ASI is a fantastic company. The perfect mix of fast service, quality work, experience, and affordability. I would recommend ASI to anyone looking to do anything from running a new water line to large scale renovations. Ask for Josh, he helped me tremendously.
Ruby Smith-Forte
4 years ago
Roman, James, Outason and Tyler, these guys are the greatest in my book, all know something special, which was wonderful to me. I've never been so happy spending this kind of money, but with them all are very talented with there jobs, so please let them know this. Ruby Forte
April Goesman
2 years ago
We recently had our very old water heater replaced by ASI on November 12, 2020. The initial call for the service was great. The receptionist was very courteous and the conversation with the estimator was quick and informative. To my surprise they could install a water heater within an hour of the call. However that’s when things went down hill. The 1st guy to come was not very personable it was very clear he was just here to do the job. I showed him the water heater and advised I was working and went back to my office. I could him huffing or complaining, apparently he didn’t have every he needed to do the job. Later a couple more people came. As one of them was exiting, they decided it was a good idea to yell at one another from the basement utility area to the top of the basement stairs which conveniently occurred while I was on a work call. They struggled to get the old water heater out of the basement and banged up our door and door frame pretty badly. Understanding the space was tight I was willing to deal with the damage. However after the water heater was installed, the guy was paid (a different guy than the one that started the job), I went to inspect the work and found that they had used one of my sweatshirt in a near by hamper to clean up rust water from the old heater, they had sweep ALL of the rust from the bottom of the old water heater under our furnace, left a trail of water across our basement floor and had no bother to put back the drop ceiling panels they had to move to the side.Updated: Spoke with ASI today and they we’re very apologetic. I’m changing my review slightly to support their efforts to make things right.
We needed to replace the faucet in my daughters tub. We called ASI Plumbing to set up an appointment. They arrived promptly at the appointment time. Our plumber Carlton Laos our mats because of all the rain we had in Feb, and was very personable. He needed to remove part of the Sheetrock in my daughters bedroom to get to the tub. The valve replacement went well. When he was complete, he vacuumed up the Sheetrock dust, and cleaned up thoroughly. The finished product looks terrific. We will definitely call ASI again for more work and ask for Carlton.
Diane Hilyard
5 years ago
Once again ASI Plumbing proved why they are the only one that I call for my plumbing needs. John and Dalton went all the way out to LaGrange to install a new shower surround we purchased for my mother-in-law. They were there even earlier than promised,measured the space to make sure the surround we bought would fit,installed it and then made sure everything looked good and worked good before they left.Sure I could have called someone in LaGrange but I knew the quality of the work that ASI does and the quality of the people that work there and honestly never gave calling anyone else a thought. Thank you ASI Plumbing for coming through once again!
Mike Sloan came out to our house to clear our tub drain. He went above and beyond what we expected. Not only did he clear our clogged tub, but he helped with two other issues that we were having with our plumbing. Great price! Great service! Definitely found a customer in us.
Very professional and friendly service. Better prices than other companies who gave a quote. Would recommend in the future!
Michelle Whittaker
a year ago
Jerry was great… he arrived when he said he would and was professional and prompt. Would recommend ASI and would use them again!
Margaret Moran
8 years ago
I helped my daughter get a sump pump and back flow installed in her basement and ASI stayed connected with me through the whole process and always showed up when they said. Mike Sloan and apprentice Wade worked in her house and were very sensitive to her dogs and house. Mike was very friendly and really cared that the job was done correctly. I would recommend them and the company for plumbing services.
I cannot say enough about our experience with this company. They were professional, each person was so nice. The job was done perfectly and quicker than I expected. Carlton was our lead person and he was so nice, they did not leave a speck of dirt anywhere. I highly recommend them and will use them again.
I had the ASI team come out for a second opinion from Tom Drexler. The TD team recommended cutting a hole in our bathroom to access our main drain or installing a clean-out outside. ASI was able to install the cleanout for an even cheaper price than TD quoted for cutting a hole in my wall and providing a temporary fix. They were complete professionals and extremely helpful. I will be a lifelong customer!
Carlton was very friendly and professional. His work was excellent and fast. I would recommend Carlton and ASI to friends and family!
Mr Aaron Franklin was kind and understanding of our problem gave us a estimate and took care of us. Would recommend this man and company for all your plumbing needs.
Mike did a very good job chasing through our pipes to find the clog. He kept us informed throughout what the cost would be as methods needed to change. He took extra time to answer some unrelated questions regarding the plumbing in our house, talked to some of our neighbors about their issues with plumbing and gave us advice to check with MSD to make sure this wasn't being propogated by a bigger problem on their end. A+ would absolutely use Mike Sloan again!
Janet Frederick
4 years ago
Prompt response, stuck to estimate, did not try to scare me into additional repairs. Plumber was very professional, explained the work, and was efficient. Will have him back.
John Dickinson
4 years ago
ASI I would highly recommend to anyone!! we had several companies come out to diagnosis our problem we were having and no one could figure it out accept ASI. Whether its commercial or residential ASI does an amazing job!
Kimberly Michelle
3 years ago
When I realized I had an issue with my plumbing, I was terrified it would be a huge headache. But I scheduled my appointment online and Carlton came out the same day. He explained everything to me, fixed the problem at a great price and left my bathroom spotless. I will definitely recommend ASI Plumbing to all my family & friends.
Kenneth Kling
4 years ago
Carlton was our plumber and installed a new kitchen sink, fixed a leaking bathroom sink and rebuilt a toilet. He came out during the promised time and fixed all three problems. Thanks for a job well done.
Called ASI to replaced a sump pump that had stopped working. I wanted it performed that day and ASI got it done. The plumber was professional and didn't leave any signs that he'd been there. Planning to use ASI in the future.
I was serviced by Luke F and he provided quality work with amazing customer service. Not only was Luke prompt, he also kept me fully informed while completing the repair. Very knowledgeable and good at what he does. Thanks Luke !
We've used them many times and always been happy. Most recently, we'd received an estimate of $1,000 to remove and repair a drain pipe for a pedestal sink. Their tech, Jerry, was able to develop an innovative solution to do the job for half the price. Highly recommended.
Maxine Bye-Cotton
9 years ago
ASI Plumbing comes during the time frame established for one's appointment. Assess & addresses the situation, prepares their station for said repairs, keeps you abreast during the entire process of their progress and your investment.This is my second time with ASI Plumbing, both times have been extremely pleased with their attention to details and a timely matter of completing my plumbing scenario.My service rep this time was Mike Sloan; upon completion he cleaned up his station plus my kitchen floor. Appreciate repair individuals who clean up after themselves!If you need a dependable, 1st class, quality service plumbing provider.....call ASI Plumbing. Thank you for your dependability......ASI
Frances McQueary
4 months ago
I would give them 10 stars if I could. Amazing Customer Service from the time I called desperately looking for a plumber to fix out leak . Rebecca did an outstanding job. Very professional , knowledgeable , and hard worker. You need more people like Rebecca to represent your company. It shows she loves what she does , takes pride in her work and ASI . So Thankful to have called you all. Thank you for being honest and reasonable with pricing in a time of need. I will recommend to any one who is looking for a reliable and honest plumber. Rebecca , You got This ! Keep doing such amazing work .
Very quick and very clean. Was on time and made sure everything worked well after the job was complete.
Ronald Blakeley
5 years ago
ASI was on time and very professional and honest about my water heater problem. They also replaced a kitchen faucet. Roman could not have done a better job. He was great!! I would not hesitate to hire them again.
Tabitha Ellis
5 months ago
Had a great experience. They were professional and courteous.
Jackie Ramsey
2 years ago
Austin did a great job replacing our hydrant style faucet and water line outside. He was very courteous and on time.
Mike Sloan was awesome. He was knowledgeable and friendly and did a great job. And he was early. I would recommend ASI and Mike.
Nicholas VanTilburg
2 years ago
I discovered a leak in my basement and set about narrowing down the cause. Upon finding a pinhole leak in the supply line to my kitchen faucet, I patched it for a temporary fix and called ASI Plumbing. Everyone I dealt with (phone operators and plumbing technician) were very helpful, kind and professional.The price was better than some I had paid from other plumbing companies as well! They quoted me a price prior to the technician arriving and that is the price that I paid.Pretty sure I know who I prefer to deal with going forward for my plumbing issues.
Jordan Mamrak
6 years ago
They showed up on time and got the job done quickly. I am not one to write reviews or hire someone to fix anything. I needed a drain system replaced under my sink because the previous owner took out the garbage disposal. I installed the disposal myself and had all the pipes replaced by ASI because I couldn't do a quality job. In the service industry you get what you pay for and the price was reasonable and the job was done correctly. No messes or inprofessionalism. The repair was perfect and fast. It really goes a long way when they have everything to repair the entire job correctly the first time and not make any parts runs. You can't argue with results. I had no problem paying them. If you use them it will be an great and simple experience.
David Wilding
3 years ago
Carlton, was the individual that performed my work. Professional, knowledable, very thorough, and very neat! I will use again, if needed. The charges for the.
work are extreme..but I guess that is to be expected..
I want to give a huge shout out to Mike Sloan and ASI Plumbing! Mike was courteous, professional, kind, and got the job done. Also, we, being new home owners, he was extremely helpful and patient with our many questions. Thanks a ton, Mike!
Steven came and did work on my house. He arrived on time, was professional and straight to work. I use this company specifically for Steven’s great work.
Stephlen Taylor
a year ago
Jerry was on time, and professional as well as educational. He explained the problem and fixed it! Will definitely use ASI again.
Easy to work with. Very helpful. Professional approach. They did a great job and I would highly recommend them. They helped us overcome a challenging issue with our plumbing recently.
Vincent Nguyen
4 years ago
ASI was recommended to me by a friend. Josh was great. He arrived earlier than the stated time. He was thorough and explained everything to me. Highly recommended!
Bianca Weaver
6 years ago
Mike was very nice and insightful. He took the time in making sure my gas line would work with my new appliances and it turned out it didn't! He saved us a lot of time, money and hassle!
Response to my initial call was fast & I got same day service even though it was not an emergency. Jimmy diagnosed my problem over the phone & provided an estimate. I believe the cost was in-line with the local average. The repairman Josh was prompt, very professional & courteous. The job was completed quicker than estimated & to my satisfaction. I would highly recommend ASI Plumbing.
My initial phone contact this morning made it very easy to make our appointment. The Hot Water Heater in our home failed the previous evening. She assured me that a technician would be out. Josh (our technician) arrived on time and was very friendly. Greeted with a smile and a handshake, he assured me that this would be an easy process. Josh did a very nice job on the removal and install of the new unit. The quality and care he took with the installation of all the needed components is top work! You can tell when a person takes the time to do a great job. Thank you again Josh for making this process as painless as possible.
Jennifer Dean
3 years ago
ASI Plumbing has replaced pipes under our bathroom sinks last year and just replaced our water heater this week. They were able to get our new water heater installed the same day that we called. I’m so impressed with their quick responses every time we call them and they are always professional and do such good quality work. They are so reliable and their work is worth the money spent. I highly recommend them.
Mr.Haag came to install my new water heater and I am very pleased. He was very professional, friendly, and answered all of my questions. He was able to finish the installation within a reasonable timeframe.
Beverley Grey
3 months ago
I had been sick for about 30 days when my water heater went out. I called ASI Plumbing and they made me their top priority.
They came and installed the water heater and had me with hot water in a matter of a few hours. I can't say enough good things about ASI Plumbing!
Kevin showed Apple on time, was very courteous and prompt wouldn't going to get parts to complete my job. After he got back he was done in no time, very professionally done and very courteous .
Walter Hughes
11 months ago
BBB reviews were top notch. Prompt service. Upfront pricing. Professional work. Clean-up afterwards. Made sure repairs solved the problem.
This is the 2nd time I’ve called ASI for plumbing repair. First time my kitchen sink was clogged and they took care of it quickly and easily and cleaned up after themselves to the point you couldn’t even tell they were there. This last call was for a leaking water pipe and the plumber found a 2nd issue with the pipe in another location and that hadn’t even noticed. I’m so glad I called. I had thousands of dollars of equipment that would have been damaged. They replaced the bad copper with pex tubing and the issue has been resolved. Again, fantastic job. I’ll be a repeat customer of ASI going forward.
ASI came highly recommended, and proved to be an excellent company. I was treated as a valued customer from start to finish. The work we needed was handled professionally and efficiently. The Dream Team of Plumbing!
Marcus O' Malley
8 months ago
Hired ASI as I had water in my basement and in the wall of my first floor bathroom. Paid $200, got two holes & unable to figure out the leak. They do not repair the holes, no plumbing work was done. Still unsure of the leak and how it happened, but now need a repair person to fix the holes. The holes were done poorly by the tile which makes them harder to repair. Next day got a call from their services asking if I had an excellent experience.-- update the owner called after making this post and made it right as well as offered additional advice on what may be causing the leak for me to look into. I definitely appreciate that.
ASI customer service was top notch. Easy to schedule and the work was done efficiently and effectively. Everyone I spoke with was helpful and answered my questions without hesitation. I will absolutely use ASI again.
I've just recently moved into my home. I felt like I was living in the dark ages while waiting on the cable guy to hook-up my internet. How spoiled by modern comforts I had become. Now I realize just how important a properly functioning sewer drain is.ASI was the first of three Louisville plumbing companies I called. The operator switched me over to the boss Jim. Over the phone he was able to give me a worst-case estimate. The other two companies I spoke with wouldn't give any figures over the phone, so I choose ASI.Today the plumber, Mike Sloan, came to my home to unclog the drain. He called ahead, he wore shoe covers in respect of my carpet and he laid down covers where he worked to keep my basement carpet clean. Mike snaked the line clean and ran a camera through. He explained what had been clogged. On the camera, he showed me areas that could be of concern again in the future and explained how to limit repeat issues.I am a satisfied customer, and I spent much less than the worst-case scenario figure that I was mentally preparing for.
Bridget Anderson
5 years ago
I recently had some plumbing work done and my plummer Carlton Pierce was absolutely the most thorough plummer I have ever worked with. They did a great job of installing new PVC pipes. I'd recommend PSI to anyone looking for a good plumming company.
jeanette kays
4 months ago
They respond to our emergency call within the hour. The two repair personnel were efficient and courteous. They did a great job. I highly recommend this company.
Always polite and friendly. Clean up after work. Great customer service!!!!
Great value!!!! Highly recommend!!!!
Benita Oliver
9 months ago
Jerry and Kris, completrd the installation of toilet, bathroom sink and vanity. Steven started the process, it was a tough job. All 3 guys were very friendly and professional. ASI plumbing will be the only company I will use in the future. I am extremely pleased with the work they did. Thanks ASI, and thanks to Lawrence who also went above and beyond for me. Thanks again, Benita Oliver
Derek Cantrell
a year ago
Great experience from beginning to end on instant hot water heater. Scheduled for a day later and they called with an opening that day. Ended up being a bigger job. Won't go anywhere else!
debra clemons
3 years ago
The service call was very thorough. The technician Allen called before arriving and arrived promptly. He diagnosed the problems and corrected them successfully. I highly recommend this company. Debra
ASI installed a separate shut off valve for dishwasher, took away existing dishwasher, and installed new dishwasher. Technician arrived exactly on schedule and took care to make sure everything was the way it needed to be! We are very pleased!
Helen E Fidler
6 years ago
Mike Sloan did an awesome job today! He took care of my clogged laundry drain, and made some suggestions for future projects. He also gave me a great quote for my upcoming tub to shower conversion project. Nice guy! On time too!
Mike Thompson
3 years ago
Easy to deal with company. Service guy was great, professional and very polite. He was also exactly on time. Took care of my problem. Not cheap, but maybe in this case you get what you pay for.
David Thornton
6 months ago
Very helpful on the phone, Becca came out and fixed our issue and took the time to explain things and show us the work being done before and after. She was amazing and super friendly. I hope to never need them again but if I need a plumber, I WONT call anyone else but ASI.
Richard Ohlmann
7 years ago
Roman came the next day, on time early on a Saturday morning, was courteous, knowledgeable and fixed our leak. Also pointed out some other issues for our consideration without pressuring us for an immediate repair.
Shalonda Clark
5 years ago
My furnace and stove were leaking gas. I called them and within hours someone was at my house taking measurements. The next morning they called bright and early to get started on the job. The technician stayed until all my leaks were stopped,changed out my pipes and just went out of his way to make sure the job was done right. He could have left early and told me anything BUT this is a stand up company. I would recommend again.
Michele Collins
a year ago
ASI did a great job fixing leaky faucets in our bathroom sink and tub. We called and they were out the very next day. Unlike some service providers, they gave us a small window of time when they would arrive instead of having to spend our whole day waiting. The plumber and apprentice who did the work were very professional, friendly, and communicative. ASI is very clear and upfront about costs, which is something I really value in any service provider. We will absolutely call ASI with all of our future plumbing needs.
On time and fast. Replaced toilet and works great
Katie Morrison
3 years ago
ASI has helped us on several occasions. Each situation has been made easier AND less expensive than anticipated. Carlton is very kind, professional and efficient. I highly recommend ASI.
Birdie Anderson
7 months ago
The agent came into my home very professional, pleasant also knowledgeable of what he was doing. I would like to thank him for a job well done
Super quick response and service time. Couldn't believe how fast Josh finished the job. Professional and friendly to boot. Call for service and you get a human being to answer, not an automated service. I've found a new plumber.
Used ASI to add two additional gas lines for a dryer and range, and repair a water line that was cut by electrician. ASI was on time as promised, and the plumber called 30 minutes prior to his arrival. Allen was courteous, friendly, and went above and beyond to address our needs. I would highly recommend heir services.
Nate arrived when stated, very professional, advides need to go to warehouse for parts and returned when promised, total completion 4 hrs, reviewed the installation and answered my questions, went above on job cleanup, will definitely use ASI plumbing again for any need on the future.
Friendly, and on time! My new faucet looks wonderful!
Tara Clarkson
6 months ago
I have used ASI service several times over the past 7 years and there is no one else I would call to address a plumbing issue.
I called ASI about replacing 4 toilets in a Friday. They were willing to pick them up for me (for a charge—but totally willing to pay) and install all four of them the VERY NEXT DAY! Phillip was extremely professional and knowledgeable and answered all my questions. Kenny, Jimmy, and Cora (all of which I’d communicated with) were friendly and helpful as well. I will use ASI again for my next plumbing job!
Chris Claxon
6 months ago
ASI team was communicative about arrival times and what their plan and prices was, and how they were progressing. Great extensive overall.
Checkered Flag Properties
2 months ago
Highly recommended.First, let's talk about the quote process. I was able to see the all the options up front. Spoke with the person that did the quote and customized a few of the options - which left me a clear picture of not only what they were going to, but also what areas might need adjustments as things were discovered.Second, let's talk about the work itself. I was contacted during each phase and was given a daily status. As problems came up (and when they were resolved) I got a call from the lead at the site. As expected some additional parts were required - which were pointed out during the quote as a strong possibility of needing to happen. When the work was done, they left the job site cleaned up and ready for the next phase. They also gave me photos and were able to do a zoom walk through when they completed the work - and answered all my questions.I'll be recommending them and using their services in the future.
Lona Northener
6 years ago
We had to have a new commode installed and I called ASI Plumbing. Carlton Pierce came to our rescue and did an excellent job of installing the new commode. I will call him again if I ever need a plumber again in the future.
Josh was great! Thorough, patient, and knowledgeable. Will definitely be giving all of my business to ASI plumbing and will recommend to all of my friends.
rafiq Sarferaz
6 months ago
Asi is equipped with the best professional team, i had great experience of them getting the work done on time and professionally for reasonable charges.
Beverly Kirkwood
4 years ago
From the first phone call to get an estimate until the work was actually finished everything went smooth with no problems. Allen Clark was my Certified plumber and kept me informed on everything he was doing. He was able to install 2 new sump pumps with in 1 1/2 hours, very friendly and was very tolerant of my 3 small yapping dogs. I will be using ASI Plumbing when needed from now on, Thank you for making my experience a positive one!
Shannon Vickery
6 years ago
Everything went perfectly. Carlton was on time, did a great job, and was very professional. I am always pleased with their work. They always do a very professional job, at a reasonable price.
Karyn Harkins
3 years ago
This is the 2nd time I’ve used ASI this year. Their customer service is great. Totally reliable and very accommodating. He stayed extra late to get the job done when it became more than an easy fix. Very happy with ASI!
Steven was very knowledgeable and efficient in making our main pipe secure. He did the job in a timely manner and discussed all operations with us before doing the job. Thank you for another job well done.
Our experience with ASI was awesome! The customer service was fantastic and the price was very reasonable and comparable to other companies. We ultimately chose ASI because of how responsive they were and how quickly they came out to install our new water heater. We would definitely recommend them for all plumbing needs!
Domnick Hadley
a year ago
Can't say enough good things about ASI's professionalism and honesty. We purchased a property and several plumbing issues were discovered during the home inspection that needed to be resolved. We sought estimates from other companies but ASI was by far the most timely and transparent provider. They gave us an instant quote that was actually under what we expected to pay. We accepted their estimate and are EXTREMELY glad that we did. They arrived ahead of schedule the day of the repairs and were super communicative in terms of ETA. Loukas came in and got straight to work. He explained everything that he was doing, demonstrated the new sump pump and explained how it worked. One of the issues listed on the inspectors report actually didn't need repair. He could have easily moved forward with the unnecessary repair and charged me for it. But he didn't. Was completely honest and transparent. Did an amazing job. I had another issue come up a few days later. Need to replace the shut off valve on my furnace. The company dispatched Alan to help resolve the issue and his service was also AMAZING. Showed up on time, explained everything and cleaned up his work area after everything was done. Tested all the gas lines, which saved me from facing issues from the local gas company technicians. Can't recommend them enough. Will be using them for all of my plumbing needs moving forward.
Awesome experience, customer service top notch. Repaired in record time, you won't regret having contacted.
The entire experience with ASI has been effective, efficient, polite and professional. Making an appointment was super easy on their website. I had immediate follow up to confirm. Josh called ahead of arrival and he arrived promptly at the beginning of my service window. He was courteous and took pains to not track in (rug and boot covers). He provided a price before beginning the job. He completed the task in good order and invited me to see his work and he provided a warranty of his work through ASI.And he was smart looking in his uniform. Clean and professional. We will rely on ASI again in the future.
Susan Ellison
6 months ago
Luke was courteous and friendly. He explained what he was doing at each step. Did the work well and in a timely manner. And cleaned up after. Highly recommend!
Woke up to a gas leak. LG&E shut me off. I was sweating bullets. However one call to ASI and they quickly sent Aaron out to fix me up. He was very nice and knowledgeable and done a great job finding and fixing the leak which was on the valve to my furnace. Highly recommend ASI!
Jon Speilburg
7 years ago
Mike was great unclogging our kitchen sink. He explained everything he was doing, and pointed out some other corrections that should be made in the future (and explained why they were problems). It was also less expensive than I expected. I'm planning on having some more work done next month and will use them again.
We ordered a full home repipe due to the existing plumbing having been installed by moron homeowners and having multiple leaks. Jerry, Luke, Timmy, and Nate were here from 09:30 until AFTER MIDNIGHT to make sure the job was done, done right, and we had water for the night. They could have called it quits at 17:00 and come back the next day but they didn’t. They had to contend with a 1910 farmhouse with multiple additions over the years and existing plumbing installed completely illogically, resulting in them spending literally HOURS just making sure they understood where everything was routed so they could get the job done right. This is the third or fourth job that we’ve had ASI do for us now (and hopefully the last for a while - at least until we add a new building out back) and they have ALWAYS been top notch. I don’t remember everyone’s name and I may not get them all right but Dalton and Carlton have been here too and they’re awesome. Lisa(?) and Lois at the office are great. We found ASI from their excellent reviews and that’s why I’m contributing to those reviews despite never really leaving reviews for much of anything online. Believe the hype. This is the best plumber in Louisville.
You never know a good plumber until you experience others that suck. I had a problem where all my water wasn't draining. After company 1 (R-R) came out and told me I had roots in my front sewer pipe and it would be a crazy amount of money I started calling around. Company 2 (TD) gave me the same number. Finally I called ASI. Jimmy came out. Gave me a great quote and Carlton was out the next day. Turned out company 1 was very wrong and lied about everything. The problem was much worse but ASI worked along side me to get insurance working on it. I will always use ASI now.
Tiphanie Tomsick
11 months ago
Aaron and his apprentice were very friendly and professional. They explained what the problem was and how it needed to be repaired. They didn't leave a mess either. As a single woman sometimes these kinds of services try to take advantage of my lack of knowledge but I never felt that with Aaron. Thank you for the excellent work and service!!
I've used services from other places in town, but ASI is my new go-to for plumbing. Reasonable rates, excellent work, professional attitude (masked up and shoe covers inside the house) and punctual. ASI calls me 30 min before they show up and they show up every time (can't say the same for some other big-name plumbers).
The team is fantastic to work with. Good prices, detailed service. I had a hot water heater installed but needed additional jobs done. ASI was able to get it all conquered in one day.
Sharon Howard
2 years ago
Great company, highly recommend. They were extremely professional, on time, and got the job done. We had our pipes rerouted due to a leak under the slab and we also had a new water heater installed since ours was 20 years old. I would recommend this company to anyone needing plumbing work done!
ASI plumbing is by far the best company to call for any of your plumbing needs no matter how big or small. I've had the pleasure of having worked with several of their plumbers and every single on of them are professional, courteous and know their profession through and through. Not only do I recommend them but will continue to use them for all my needs as the head of maintenance for a property management company. The staff in their offices are unmatched and helpful in everyway. I've never been disappointed, only amazed at how great this company runs. Thank you ASI. And thank you Becca for the awesome job on the tub yesterday!
Phyllis Ann Humphrey
4 years ago
My husband and I were very satisfied with ASI Plumbing. Carlton Pierce was very professional and did an excellent job. This is the second time we have used ASI Plumbing. If we need plumbing services in the future, we will call ASI again!!!! Thank you! Five Wrenches UP!
Kimberly Wallshield
10 months ago
Prompt, professional service done quickly and correctly with beautiful results!! Plumber was kn time, professional, answered all of our questions. Scheduling was quick and easy and less tha 24 hours after I discovered our hot water heating leaking we had a new one installed.
Very satisfied. Plumber arrived on time and was professional. He cleared the basement drain and made sure it was working properly. I will definitely call ASI with my future plumbing needs.,
Vanessa Smolenski
2 years ago
Filled out the form on the ASI website and Rowan called me back the same day. He was very polite and helpful. He also came out the same day for a free estimate! We scheduled the spigot installation for the next business day. Dalton came out to do the installation. He was very organized, professional, and polite. He got the job done in no time, thank you so mich Dalton! I will definitely use ASI again.
Belinda Bartels
a year ago
Discovered a mainline back-up. Company went above and beyond - fit me into an already full schedule and cleared the drain quickly. Luke was efficient and professional. Would highly recommend.
I am very happy with the service we received! Great customer service, great proactive team, and great quality of service! We had to have a drain of ours unclogged and we tried everything on our own before calling. Phillip came out and unclogged the drain and even cleaned up afterwards in a same-day service. Wonderful service and great prices. Will definitely call back in the future!
Jennifer Sydenstricker
4 years ago
Me. Leamer was prompt and very courteous. He was very knowledgeable and work quickly. Any mess was cleaned up by him and my kitchen looked liked no one had been in it. I am going to keep his card and when we need more work done, I will be using ASI and I will request Mr. Leamer.
Philip was on time and very pleasant. He solved our issue in a timely manner and tested his work. He showed us where we might have an issue in the future. He cleaned up once he was finished asked if we had other questions or other problems. Very nice to work with. We will call ASI again when we need a plumber.
Johnny was great, professional and courteous. We will definitely call Asi again and request Johnny.Brian
They did a very nice job. Jack hammering up my floor and repairing a leaking pipe. They were timely, they got back to me consistently during the process, and everything was clean when they left.
Ashley Rigsby
4 years ago
Having worked with ASI for several years now, I am always confident that when I have a plumbing job to be done, it will be in good hands with ASI. Phillip was kind and courteous today when unclogging a bathroom drain, and educated me about keeping it unclogged for the future. I really appreciate the service they provide, and would recommend them to anyone in need of a plumber.
Kevin Schneider
11 months ago
Jerry was very knowledgeable and professional with the service he provided. Have always used ASI and will continue to do so in the future.
I can’t thank everyone enough for the huge weight lifted off my shoulders for updating both of my baths outdated/corroded/leaking faucets!!! I stressed about who I was going to call, how much it was going to cost, and if it would involve ripping both showers apart to get it fixed. After reading ASI google search reviews I choose this company and very thankful I did! The online estimate app was easy and I sent my pictures in fully expecting the worst when I went to sleep. Jimmy called the next day and gave me an estimate and the price sounded very reasonable compared to some of my friends estimates. I scheduled them to come that Saturday and they were done by the evening. John worked diligently and took in stride what I considered a nightmare. Ramon came later to help on the second shower and by 7pm both showers were completed. They did excellent work and I highly recommend this company!
Brian Jenkins
4 years ago
Roman was awesome, he was very professional and polite. He talked with me like he known me for years while staying focus on his job. Very satisfied with the work and cleanliness my new hot water heater works amazing
Friendly, quick response and effective. Determined Leak and best possible solution to repair. Roman kept me advised of progress, cleaned up repair area, and even gave me pictures of the repair. We are happy with ASI Plumbing and will ask for Roman again.
Called about a sump pump issue. They came out same day, and gave a courtesy call to let me know they were a little behind schedule rather than letting me wait around. Got another heads up call to let me know the plumber was on his way. When Carlton got here, he put on shoe covers to keep my floor clean, and the issue was resolved within 30 minutes. Very affordable too to completely replace the unit!If Carlton is representative of the entire company, I highly recommend ASI!
David Bercovici
7 years ago
Today my plumber was Mr Mike Sloan.- excellent personality to deal with, pleasant, and most importantly explains clearly how he is assessing the problem- helped to diagnose clogged faucets as either a frozen drain or a clogged drain- developed a contingency plan for what to do- no charge for consultation even though he spent about 45-60 minutes with me going through the rooms and discussing potential problem areas- I will definitely continue to use ASI Plumbing service
Outstanding communication before and during the process, I was working from home so Timmy handled everything and only grabbed me when done so I could make sure everything was done to my satisfaction. Excellent post install cleanup too!
Roman and the entire ASI crew are the only place we call for our plumbing needs. Fair, honest, and respectful of your time and home.
Debbie Rosenstein
9 years ago
I am continually pleased with my experience with ASI Plumbing. Quality, efficient and cost effective contracting is priceless. I am grateful for their insight and thoughtfulness.
We received exceptional service. They definitely exceeded our expectations. We really appreciated their professionalism and expertise in resolving all our issues that resulted from a countertop installation. We will be using them for all our future plumbing needs!
Mike Sloan was here and out in a little over 1 hr, fixed our kitchen sink plumbing at a reasonable price. Was very impressed!
Patricia Britt
2 months ago
The repair person was very kind, responsive and understanding. He thoroughly accomplished the tasks as well as performing some additional tasks. He was understanding while I was on a video conference call during his visit. I highly recommend this company and I found them through a co-workers recommendation. Second time I've used as and they were just as wonderful as the first this time they spent a lot of time and effort to do a job for me that they didn't have to actually spend all that time and effort they could have taken the easy way and still gotten paid but they spent a lot of time and effort to not destroy my lawn and I really appreciate them
Sandy Kleinhenz
a year ago
We called them on a Friday because of a leaky faucet. They said they couldn’t get anybody out until Monday. They ended up having a cancellation and send somebody out the next day. The guy was very knowledgeable and was able to fix the problem with minor difficulty.We bought our furnace from them in 2019 and their service has been fantastic. The owner of the company will speak to you quite often in situations like this where it’s a last-minute type thing. They really try to work with you. Highly recommend.
Bland Matthews
4 months ago
ASI was amazing today. Called at 12:30, arrived at 16:16. Got a quote when I called and it was exactly that amount to solve the issue. Thank you ASI!
Veronica Higgs
a year ago
We got a water heater this week. ASI is easy to work with, friendly and did a great job. Highly recommend.
Amanda Travis
5 years ago
The whole ASI team has been exceptional to work with. They can been timely, given sound affective advice and all work has been fantastic. I highly recommend using them for ANY plumbing needs.
Austin done a absolutely amazing job. He was very professional and courteous and kept me informed of the progress will definitely use ASI again and recommend to my friends and family
Lada Gasparac
2 years ago
Utilized ASI for install of all plumbing of basement remodel. Amazing service, communication and professionalism. Phillip is amazing at what he does and has been our go to plumber for everything. Communicating with the manager about what to purchase was seamless and they have expanded my plumbing knowledge through communication. Will use again, for sure.
Excellent service, able to get an appointment within hours of contacting them. Carlton was very knowledgeable and courteous. He provided a lot of great tips to keep the problem from reoccurring.
Our plumber Carlton was very punctual & courteous. We hired him to install 2 new sinks in our kitchen including faucets & garbage disposals. He reviewed the cost before starting project. The job ended up entailing more work/cost than we originally planned due to misalignment of our new granite countertops. Carlton worked hard to resolve the issue by trimming part of cast iron sink himself rather than us waiting for granite fabricator to come out to resolve issue on a later date (leaving us without running water in kitchen over the holiday weekend).
James was prompt, pleasant, professional and went over and above to accommodate helping exchange a small vanity for a large 2 sink antique vanity.He explained everything in layman’s terms and answered my multiple questions. What a great customer service professional and I would highly recommend this company in the future.
ASI has done two jobs for me. They were prompt and professional and did the jobs well.
Butch Polston
8 months ago
Luke replaced our garbage disposal and installed a new dishwasher. He was so careful to be sure to use a drop cloth so the flooring wouldn’t get scratched. He was also very polite and thorough and even friendly with our two exuberant dogs!
Wendy Daugherty
2 years ago
We needed to have our waterline fixed under the sink for our new refrigerator and ice maker. I called and they responded quickly with a quote and was able to come the next day. All other places were a week out. They were very professional and got the job done quickly. Very pleased and highly recommend ASI.
Galadriel Schulze Morgenthau
7 years ago
We had such a positive experience using ASI plumbing--after finding their contact info online, we took a chance and hired them to do the plumbing in a new basement bathroom. We were thrilled with their availability for scheduling, their professional approach to the job and their overall workmanship; I must specifically highlight how happy we were with the work we received from plumber Josh Cole. He was very efficient and thorough, and a nice individual. I recommend the company and Josh wholeheartedly.
Technician (Roman H.) was great. He replaced all my gas lines from the gas meter to my furnace, stove, and water heater. Once the new lines were installed, he pressure tested the everything he installed, and no leaks were found. He left his work area cleaner than he found it.
robert broyles
4 months ago
Steven came out and diagnosed a corroded pipe in my wall. He replaced the affected piping and stuck around until 9pm to ensure we didn't have to go into a second day.
Great job! The plumber you guys sent out was a hard worker and plugged away all day. I will definitely be coming back to ASI for any plumbing needs in the future.
I understand that you shouldn’t have to be responsible for landscaping. But if we move what we’re told to move we shouldn’t find all of our remaining landscaping trashed by your crew. If they had said, “we need to get where these plants are”, we could’ve moved them in a few minutes.Instead they have your “we’re not responsible for landscaping “ statement to spout and just mowed dow plants that took us years to grow and cost $$$ even when we bought them as small plants.I met with Jimmy Reesor twice and he saw what we had moved. He could’ve said we needed to clear more space. Just as the guys who were there working could’ve told us they needed more room.One even asked if a bush was valuable...after it had been shredded by the backhoe. Too little too late. I think he wanted to see if he could just rip it out of the ground. Not that much was left of it.I took pics of all the damage cause it was extensive.I think the work was good. We’ll see how it last. But I can’t recommend a company that does this kind of damage to any friends. We got a $75 discount for the damage which didn’t come close to covering any of the damage that was done.A week ago we had a driveway, walkway, and porch installed and 5 guys spent 5 days working inches from two 25’ sections of garden with plants less than a foot away. They disturbed nothing. They had a ten ton bobcat tearing out asphalt driveway ang spreading gravel.I’m going to try and post my pictures to the text you sent, but I hope someone gets in touch with me about this.John & Carol ONesl10400 Florian Rd.
We had water leaking from the base of our toilet and had ASI plumbing come out to take a look. Mike Sloan did a great job. He was courteous, friendly, and knowledgeable. He was able to identify the problem and fix it all in 1 hour. We have used ASI plumbing for other jobs and they have always done a great job!
We had an urgent issue arise of replacing our water heater that was leaking water under our floor. On their website you can submit your problem and upload pictures of exactly what’s going on and they can send you a quote! We got the quote very quick (like within an hour or so) and even had options without even talking to someone. To top it off, they were available same day and were here in a few hours. Philip was professional and very considerate about cleanliness. We wouldn’t hesitate to call them again, we were really happy with our experience.
We have worked with ASI Plumbing for years. They have done extensive work on our century old home during our various remodel projects. These guys are great people and do fantastic work. They are fast, reliable and responsive to their customers needs and schedule. I can't say enough positive things about this company. We have had the pleasure or working with Carlton on many occasions and his attention to detail is amazing, it's a bonus our 11 month old thinks he's the best thing since sliced bread (or in her case apple & prune puree). If you need any work done call Jimmy and the gang, they will take care of you ASAP.UPDATE 07/03/2020**Hot water heater decided to give up the goose a few weeks ago. Called ASI and they had someone out the very next day. The price for the water heater and install was fantastic (we opted for the larger 50 gallon it was so reasonable). The whole process only took a few hours and are was spotless when he was done. They stepped us through the features of the new tank, and answered any questions we had. We have an elderly family member that lives with us and he proactively wore a mask inside and sanitized all surfaces when the work was done. I can't say enough good things about ASI. We have essentially had our entire 100 year old hour re-plumbed by them and the experience has been excellent every single time. Call ASI.
The team was super friendly, professional, and even came back after a long day to help with another issue. Would highly recommend requesting Alan!
Marsha Riibner-Cady
a year ago
Carlton was prompt, professional and patiently explained our old house plumbing. Thanks for doing the right thing.
Kristin Walker
4 years ago
Very impressed with the hard work that James and Dalton (Tiny) put in on our basement pipes. James was very thorough in diagnosing our issues, gave us suggestions on how to fix it, and did not pressure us to make a choice. For spending 10 hours fixing the broken pipe and installing an entire sump pump system (our house never had one), they worked diligently to complete the task in one day. Thankful for James’ honesty, patience, and cooperation to solve our plumbing issues. I would not hesitate to have them come back and take care of our plumbing needs in the future.
Linda Maynard
4 years ago
i had john come to replace my garage disposal and all the tubing to my dishwasher he did an excellent job, even stayed and talked to my 2 year old for a few minutes. i would definitely recommend him.
Michael Durbin
4 years ago
Installed new water heater. Roman is the best plumber in Louisville. Period. Craftsmanship is top notch Very professional. His 24 yrs experience shows
Prompt, proficient, courteous - Allen and ASI have been to our home multiple times over past decade. Never disappointed with the speed and service. Don't want to use again but alas, something will go wrong, but I know who to call.
Mike Sloan was prompt, professional and provided quality, reasonably priced work! He fixed our leaking basement sink and replaced our main water shut-off valve. We would recommend ASI Plumbing and Mike for all your plumbing needs.
Monica Barnett
a year ago
I started using ASI Plumbing in 2018 when there was an emergency that another plumbing company could not repair. I was thrilled at the response I got, the service and friendliness I received.I would highly recommend ASI Plumbing to anyone who needs a professional, courteous service.The young man who came out this week stuck to the much-longer-than-anticipated job that was originally thought would be needed. He was kind, thoughtful and stayed until he was sure the job was secure and completed correctly.I know that I will use ASI Plumbing again in the future.
michael brekke
a year ago
I have used ASI plumbing for a few things over the years and each time their service is great. They provide accurate quotes that haven’t changed, they arrive when they say they will, and they complete the tasks in a timely manner and leave the work sight clean.This time we had Nathan as our technician and he did an awesome job.
Carlton did a great job replacing our water heater. Very professional. We would definitely recommend ASI Plumbing.
ASI has done multiple repairs and projects. Today Jerry installed my new shower, toilet, vanity, and new pipes. He is very knowledgeable, kind, and a great worker!
ASI services my commercial property. We have over 45 sinks, faucets, drains, and commodes in our large facility and when we have a problem, we call ASI. Great customer service, quality work, affordable rates, professional plumbers!
Allen the plumber came out and did an amazing job for me. Very professional and kind. He was very helpful and very willing to go the extra mile to make sure everything detail has been covered. I can't speak for all the employees but I would definitely be requesting Allen again. Ask for Allen !!!! 😀
The plumber that came out did a great job. It was a tough fix but he worked on it until everything was as it should be.
Matthew Stivers
9 years ago
It was a great experience! Mike and his trainee did a magnificent job, my kitchen sink flows better than ever. Plenty of notification on when they would arrive and in and out in no time. Fantastic service!
Nick O'Brien
7 months ago
I have used ASI on at least three occasions, and I’ve been very happy each time. Thoroughly professional, prompt, easy to deal with, and trustworthy. They’ve fixed a leaky shower valve, repairs damage due to pipes freezing, and tested the thermopile on a water heater. I like that you can upload pictures of the hardware/fixtures so they can make sure they have the correct parts when they arrive.
Our technician, Dalton, called 30 minutes b4 our appointment time asking if we would mind him being early. Heck no! He arrived, put on clean protective footwear and went to work. He completed his task and was one of the nicest young men we have met in a while. The work was top notch, the tech was outstanding and the pricing was reasonable. We have found our forever plumber. Highly recommend ASI Plumbing.
This was my first experience with ASI Plumbing. I am completely satisfied with the service provided and will use this company again. I was wowed by Roman’s professionalism!
Joseph Hulman
8 months ago
The guys were awesome. Very professional. They did everything correctly, up to code. I'm extremely happy. I will use ASI again and I will definitely ask for Jerry and Kris.
ASI has done a few projects at my house the last few years and have always done a good job. A few years ago I had a sump pump issue and the pit was too shallow, but they were really flexible (Mike Sloan) and helped come up with a creative solution when I think many plumbers would have just left it as is and washed their hands of it. It's continued to work great years later, even with a basement flood.Carlton Pierce did some work also and was very fast, as was Mike Sloan on another project. ASI has always been very fast, courteous, and worked very clean. I had some work recently that seemed like mostly labor and the quote was nearly double what I expected, so they may not always be the cheapest option around, so I have to consider that when thinking about doing any optional projects in the future. That being said, they're very reliable and friendly, so I will continue to go to them with anything that comes up down the road.
Patricia Haley
8 years ago
Mike Sloan did a great job finding and correcting my plumbing problem. He was courteous and very professional. I would highly recommend him.
Michael Shelton
4 years ago
Had a busted water heater; they came the same day with-in 8 hours they were at the house, installed a new water heater, and hot water was restored. This wasn't my first time using them and will not be my last. An exceptional company with exceptional employees who treat you with respect. Prices are great too, well in line with others and more times then not a lot cheaper. Highly recommend!!!!!!!!!!!
Jerry did a great job being attentive to our plumbing needs and was very helpful. Would highly recommend him.
Couldn't fix broken fill valve on toilet. Becca did it in 20 minutes.
Charles E. Copeland, D.C.
8 months ago
Tried to replace the handle on my commode myself and gave up. Had commode parts all over the bathroom. I called ASI plumbing. They were early, very quickly fixed the commode mess I made and left the bathroom cleaner than when they arrived. I would highly recommend them.
Richard Garrett
a year ago
GREAT people to fix your problem!! No plumbing co. I have used over 48 years of home ownership have been this GOOD!!!! They are PRO'S!!! My next plumbing problem, this is the company I am calling.
Jerry Fuelling
3 years ago
Their answering system is one of the best. Jimmy was courteous and efficient. Carlton is a great plumber. Professional, efficient, courteous, neat and willing to accept changes. Could not ask for better service. Highly recommend.
I had great experience with ASI Plumbing! I had a leak in my shower and it was fixed within 48 hours. They gave me multuple options to choose from with accurate estimates, no hidden charges or fees. I'll definitely go to them for any future plumbing needs!
The crews that came were knowledgeable and worked quickly to resilve our issue. We had to dig the sewer in the front yard up - they filled it back in properly and cleaned off all walkways. Highly recommended!
Rick Nettesheim
7 months ago
Fast service! Replaced my water heater less than 24hours after I called to schedule.
No hard sell, explained options clearly, professional job at fair price.
Second review of second need for work - very pleased with how the owner rectified a mistake by an employee. They stand behind their work in a professional way
Mindy Johnson
11 months ago
Scheduling and communication with the company is excellent. My plumber, Jerry, was great. He fixed a LOT of little plumbing problems for me with ease and a great sense of humor. Highly recommend.
Dustin Sutherland
9 years ago
Carlton Pierce from ASI came on time and was very courteous. His work was top notch and he completed it much faster than expected. The price wasn't too bad either. We could not be happier with Carlton Pierce and ASI!
carlton was the nice honest friendly highly experianced youngman who came to our house and took EXCELLENT care of us on our recent plumbing issue and i have to say i not appreciate his hardwork in resolving our issue he was honest worked EXTREMLY hard and he resoved our issue completely and i could also tell he was a nice man because my 3 dogs absolutely loved him we will definately use ASI plumbing again and personally ask for Carlton we can not say Thank you enough Carlton for your hardwork and dedication you showed us today
Terry Goodspeed
5 years ago
Fantastic professionals. I had another BIG plumbing company come out and tell me it was impossible to run a gas line into my fireplace. Then, ASI sent Allan Clark. He was friendly, personable, and was clearly very knowledgeable. Not only that, he was very responsive and worked diligently and quickly to put the gas line in. Because of the experience I had with Mr. Clark, ASI has earned my business for any plumbing needs I have. Highly recommended.
Tammy Crawford
6 months ago
Timmy Ryan was the plumber that fixed our hose bib on outside of the house he was very professional he fixed it very quickly and was very nice very helpful and knowledgeable his customer service was exceptional we were very pleased
Thanks so much, Tammy and Paul Crawford
Joseph Taylor
5 years ago
Called to have my drained cleaned. A guy came over to try anf fix it but didn't have the right tools. He came back a few days later but couldn't get it fixed. He told me he needed some other tool he didn't have with him and told me be would come back the next day and never came. I called to see if somebody was coming and whoever was in charge was like let me look into it and call you back. I never got a call back and my problem was never fixed i will never do business with them again.
Felix Menner (Missed Ops)
6 years ago
BEST! Came out next day since we had called very late. Quoted a low price for services. When he came out, gave us a call beforehand and checked all the drains just to be sure work was needed to be done. It ended up that we were in the clear and nothing needed to be done, so he didn't charge us. Appreciated the kindness so much, would ALWAYSE recommend!
I had a leaky valve and actually called another company 3x and they did not respond so I saw an advertisement on a billboard for ASI and read their great reviews. I had prompt service and the technician was very informative and quick and was a very reasonable price.
I was very pleased with the service from ASI Plumbing overall - the quick virtual estimate, clear communication about pulling and resetting the toilet to fix a leak, and cleanup. Austin graciously answered all of my questions, and the office called to give me updates on their arrival time and to check on how the job went. Thank you for fixing the leak in my house!
SQLServer DBA
6 months ago
Chris and Jared were quick, efficient and professional. Definitely recommend.
Digital EFX Wraps
6 months ago
The crew at ASI is fantastic AS ALWAYS! Called at 8am with a broken toilette at our facility and they arrived an hour later, on time, and were completed very quickly.. Communication is key with this company and you can tell. Thanks again for your help ASI!!
Friendly, professional, fair price. Came out quickly and fixed the leak in my crawl space efficiently. No guesswork on the price was a huge plus; I knew upfront how much the job was going to cost. Would definitely use again and recommend.
Fantastic service. Allen was friendly, explained everything that was going on, and really made me feel I could trust his work. On my experience, I couldn't be happier with ASI.
Always have great experiences with ASI. They've become our go to for plumbing work and we're always pleased with the service and professionalism they provide. Thanks!
I needed a number of services performed, and was very pleases with the service I received by ASI Plumbing. James was very professional, communicated very clearly with me, was on time and he did great work.
Jeffrey Forey
9 months ago
I had my first time using ASI this past week after my water heater stopped working suddenly.Lawrence (Customer Service/Scheduling) was extremely helpful, friendly, and empathetic to the issues I was having without a working hot water heater. He was able to get me scheduled for an immediate repair in just a few minutes on the phone!When Allen (Repair Tech/Plumber) arrived he was also very friendly and polite. He immediately diagnosed the issue with the water heater after only a couple of minutes of troubleshooting. The repair required parts which needed to be ordered (due to the age of the water heater) and he would need to return to complete the repair. Despite this issue with parts, Allen was able to get the water heater working until the parts could arrive. A few days later, Allen returned and completed the repair in less than 30 minutes.My overall experience with ASI was very positive and I would recommend them to anyone in need of a plumbing related repair.
Joseph Howard
3 years ago
I called and had them out over a month ago for a quote. Went for a 2nd and 3rd and their assessment was right. Called to see when they could come back out to detect a leak and repair and they were out same day. Came around 8:30 and had the leak found, repaired and hole filled in before noon. They were fantastic and they were upfront about everything they did.
Robert O'Neal
5 years ago
I would Strongly recommend ASI Plumbing to anyone needing a plumber or service. From the courteous phone call, to the end result of the job they did, it was one of the best experiences I've ever had dealing with a service contractor. James was a very knowledgeable service tech who wore the booties, cleaned up afterwards, very personable, and made my experience enjoyable. If you have a plumbing problem of any kind, call ASI, asap. They'll fix you right up. Thanks James & ASI.
Daryl Ward Snyder
a year ago
ASI’s plumber Nate Blair did a fantastic job fixing a leaking PTrap and installing a new sink fixture. He also came up with a brilliant work around solution to my leaking Main Shut-off Valve. He was friendly, professional, polite and easy to work with. Highly recommend Nate and ASI!
We had a larger project that had a lot of twist and turns, the company was great at explaining what was going on and next steps. I would recommend the team at ASI any day.
David Hockett
2 years ago
From the initial call, to the after care, it was the kind of experience one hopes for.I was told what to expect, and that’s exactly what transpired. My technician called promptly as promised, he arrived when expected. He laid out the scope of work and the total cost, then performed said work in an efficient journeyman like manner, having with him both the necessary tools and materials to complete the job without any extra trips.Excellent clean up and a sense that respect for the client’s property is as important as the work itself are a nice bonus.This is my second occasion to use this company. I hope we don’t have any problems, but it’s a given that we will call ASI, if we do.David C. Hockett
Hannah Schirmacher
2 years ago
Austin called on his way and was actually earlier than the window that was provided! He was clear in what was wrong and very fast I. The repair and took the time to explain to us what the problem was.
I've always had a great experience with ASI! They've done many jobs at my home and always are clean, neat, timely, and produce quality work with a friendly attitude! 5 stars
Great service. They had great availability, and were fast, friendly, professional, worse shoe covers, clean, etc. Showed what they were doing every step, online estimate was spot on to the actual price except some small modifications needed. Explained the warranty and functions easily, really happy with this service
Jennifer Holmes
6 years ago
Mike Sloan was our plumber. He was fantastic! Called me first thing and said when I should expect him. Showed up at the time he said he would. He let me explain our issue. He then explained what he would to fix the issue, and even a scenario B if the first thing didn't work. He was able to fix issue with first idea. Mike cleaned up the area he worked in, and even took few pieces of trash he had with them. Mike was pleasant, friendly, and knowledgeable. I will definitely use ASI Plumbing again and would recommend them to family and friends!
Kelley McCarty
a year ago
We want to thank all of the ASI Plumbing office staff and technicians for all their hard work, getting the job done correctly, friendliness, and professionalism. ASI did a couple of different repairs within days of one another. They fixed a bend pipe directly under our toilet. We were told this was fixed by another plumbing company in the past. We are in the process of selling our house and found out there was still a crack from the inspector. Dustin and Justin worked very hard to ensure this ongoing issue was fixed and fixed correctly. We also found out that our washing machine spigots were dripping. ASI was able to get that scheduled right away too. Dustin did a great job fixing those as well (in the middle of a snow storm at that). We needed to get it done quickly - and it was. To say that they were extremely fair in their pricing is an understatement. As a matter of fact they could have charged us more than the estimated price because the job was more complicated than they anticipated. The main reason is that the pipe is in a very small crawl space. Any other plumber would have charged us significantly more. I had communication with Liz and other office staff and they were all professional and very friendly. Which is, unfortunately, almost unheard of these days. I can't say enough good things about ASI Plumbing and will be recommending them to everyone I know! THANKS SO MUCH, I APPRECIATE YOU ASI. --- Kelley McCarty :-)
We own multiple properties and use them often .
Great bunch of people
The tech was quick. Thoroughly checked everything. I have used this company 2 times and have been pleased everytime. I would recommend ASI everytime. I hope i get the same tech again.
Clean, professional install of hot water heater with good communication throughout. Techs cleaned up after finishing their work. Pleased with the service.
We're extremely happy with ASI Plumbing. We've used them many times over the years for various needs and have never been disappointed. The prices are fair and the service is great. Each time, the plumber went above and beyond to ensure any potential issues were addressed up front. We will definitely be calling them for any future plumbing needs!
We had a major plumbing issue right at Thanksgiving. They could not of handled it any better. Would use them again in a heartbeat. Three different employees were at the house. They each did what they said, came back when they said they would, were polite and courteous. Could have been a disaster. They handled the situation beautifully.
Carlton, from ASI, has exceeded our expectations of this company. He came at 6am and stayed till the job was done at 8:45pm. we certainly couldn't have done this job ourselves. We needed his expertise and work ethic to get it done. Thank you so much! We won't hesitate to call your company again or recommend you to our friends!
It was time to replace our sump pump. ASI appointment was made quickly. Lawrence did a great job of taking care to clean the area after finishing with the installation of the new pump.
Javon, a very nice, respectful professional plumber repaired the bathtub drain that was stopped up. He did an outstanding job for us. He was on time; was quickly able to resolve the problem of the bathtub drain; courteous, and professional. Thank you Javon, and thank you ASI plumbing!
Anthony Pierce
5 years ago
From start to finish the ASI team was one of the most professional groups I have ever worked with. The guys who were at the house went way bive my expectations, where very patient in answering all my questions and were very considerate of my families needs. I would highly recommend ASI to anyone. They are the plumbers of choice for this household
Samantha Pillersdorf
8 years ago
Mike Sloan has come to fix things for us about four times in the last two years. He's been consistently pleasant and courteous and has done an excellent job on our bathrooms and sink.
I would most definitely recommend!!! Thank you ASI Plumbing Philip was great, I will be returning to get a new water heater just in due time.
Kris and Aaron arrived bright and early, and had the problem identified before long. Kris went beyond the scope of the assigned task, recommended a permanent solution and took the initiative to negotiate an acceptable price for the additional work. Highly recommended!
Mike Sloan came out to our house within 8 hours of us calling about our leaking kitchen sink. He had the parts replaced and working in less than an hour, and the price was lower than I expected. Very nice guy, great service, and he left the cabinet under the sink cleaner than I had it when he came in! I think he even cleaned some stains that were already there. I'll be calling ASI for my next plumbing problems!
Megan Lambert
5 years ago
I called at 1:20pm on a Thursday afternoon by 2:00 a plumber was at my house. Roman went above and beyond to fix the water leak in between the wall of my kitchen and bathroom. He explained every step he was taking and why it was being done. Clean up was excellent you couldn't even tell he was here. Definitely my first choice next time I have a plumbing need.
Allen Clark was the plumber who is sent to my house. A very nice guy and very thorough. I called this morning about a small back up. Allen was here within two hours to fix it. Thank you very much, I will call you next time I need help!
They have been so amazing I had a previous company come in to my home to do the same job 2 times each and it was still wrong. But when I called ASI they were very courteous, respectful, willing to explain to me what was wrong with my kitchen pipe underneath my sink, what was wrong with my toilet and what was wrong with my bathroom sink. I am so thankful to have found ASI because they have been the best company that I could’ve ever asked for.
I have never been disappointed by ASI. Carlton is wonderful. Knowledgeable and willing to walk you through every step of what he is doing.
Mike Sloan with ASI completed the installation of a whole house water shut off valve at my residence. I was totally pleased with the work. Mike is professional and completed the job in a timely manner, provided insight into our household water service situation and explained the work needed for the shut off valve. He also answered any plumbing questions I had. We will definitely consider ASI for any future plumbing needs. The company provided high quality customer service from the first time I phoned until the work had been completed. Thanks to Mike and all at ASI for a job well done.
Scott Johnson
5 years ago
Very professional service!! We had to have a section of sewer pipe replaced nd they were very knowledgeable and helpful during the entire process. The line was still clogged after they replaced the pipe and went above and beyond to make sure it was going to get fixed. The owner even came out to make sure we were doing alright during this stressful time for us. Everything is great now, and they said they would come back in a week just to make sure everything is still flowing smoothly. I wil definitely recommend ASI to others, and reach out to them again if we ever have another problem.
Made a call to Cora at ASI and she went into action to resolve my water meter leak, passed off the call to a supervisor and he gave me a quote and was at my house soon to fix the issue with detailed pictures of the problem and the repair. Great people, plus called the next day to make sure everything was to my satisfaction. Who does that anymore! Appreciate their service. Will call on them again the next time I have an issue. Thanks
Andrew Zwicker
2 years ago
Carlton came out to replace an old sump pump. Couldn’t have asked for a better technician to do the work. He was on time in his arrival. Very knowledgeable with all questions I had and the work was excellent in a timely manner.
Cassie Watson
7 months ago
The repair was done in a timely manner and done in a very professional way. Would definitely use them again!
Had a leaking water service line to the house. John and Austin from ASI did a great job of replacing. Both were courteous and they answered the many questions we had. Very knowledgeable and hard working, even steadily working through a day in which we had torrential downpours. Would highly recommend.
Jerry & Kris were professional, and very pleasant to deal with. They worked efficiently, and took their time when answering the many questions we asked. We were more than pleased with their work.
Carlton did an awesome job connecting our ice/water on our new refrigerator. He was prompt, courteous and friendly! Thank you for coming out the same day of call. Kudos to Carlton!
Prompt service as scheduled
The plumber was courteous , efficient & knowledgeable. Cleanup was done well. I would not hesitate to recommend & use ASI Plumbing again.
Claressa Thomas
3 years ago
Allen was great. There within the time frame found the problem with my bathroom sink and had it fixed within minutes. And the price was reasonable. I'v used ASI Plumbing many times, I have no complaints.
Andrea Kelley
2 years ago
ASI is our go-to plumbing service for any job. They are professional, quick, and reasonably priced. I’ve never had a problem with anything they’ve installed or repaired for us (across three properties in the past two years)!
I contacted ASI and I was scheduled the next day! Service was amazing, and the quoted price was exactly what they quoted. No hidden fees and service was fast. My technician finished before time. I believe it took 2 hours at the minimum amazing service and I will be using their service again for sure.
Michael Medley
2 years ago
Not the first time we've used ASI, and it won't be the last. Friendly, skilled, and knowledgeable people. The prices are more than fair. They got the job done on schedule, and make sure that you know they work for YOU. Plumbers Austin and Junior really were outstanding.
Charles Richardson
4 years ago
Very professional, but took time to explain what he found and what he was going to do to fix leak. Showed up on time and cleaned up after making repairs. Very courteous. I would use again and recomend to others.
Andrew Zwicker
4 months ago
Kris replaced our water heater with a brand new one. Whole process from online quote to finished installation was smooth as possible.
Cody was our plumber, excellent service!
We had a washer leaking problem on Derby day. Josh was so helpful. Fixed not only the washer but two other issues too! He came early and was extremely efficient. I would definitely use this company again.
Erin Killingsworth
4 months ago
I had a clogged pipe. Scheduling for the service was easy and quick. Friendly techs, Timmy and Becca, called before arriving and arrived on time. They both listened to my concerns and offered advice for better maintenance of my pipes. In and out of my home in 30 minutes. Thank you all!
Can’t say enough good things about ASI. They’ve done a few jobs for us and have met and exceeded expectations every time. I use them exclusively now for all my plumbing needs.
The Technician was very professional and courteous. He was also extremely helpful and knowledgeable in the problems associated with my toilet; He performed the work in a timely manner and the costs were very reasonable. I will never use Daunhauer again
Jessica Hetzer
a month ago
Came out to assess the issue even though they suspected it was an MSD problem and didn't charge me. Very great service! I know who to call in the future!
Carlton was very professional, arrived on time and was in and out in a reasonable amount of time. He gave me an estimate on future work that may be required. Made a bad situation a bit easier.
ASI plumbing people were great to work with. They were helpful and very timely when scheduling the appt. Tyler was courteous, helpful, professional, prompt and left no mess!! I highly recommend them and will continue to use them for all my plumbing needs!!
Carrie Shepherd
a year ago
Nate was a very polite and efficient young man. He put down protection on floor and wore shoe protection. He left the area very clean. Carrie Shepherd
sean henehAN
4 months ago
My house had a sewer line back up. I had five plumbers come out and each of them said the job was too big. ASI came out and quoted the job. They redid my entire plumbing in 2 days. They had a large team working on my job. The whole team was very professional and exceptionally knowledgeable. The team consisted of Kris, Nate, Aaron, Quentin and Phillip. I would recommend their service to anyone who is having plumbing issues.
steven sikorsky
6 months ago
Technician was professional and amiable. He kept me informed and I felt comfortable.
Roman (noodles) and Caridon (OG) very professional and friendly on the job they done at my home. I have nothing but all great job they did. Again I am very appreciated and thank you come out n stay late to finish until the job complete.Both of you Rock.ThanksTonyps. Hopefully I spell both of your name correct. If not please accept my apology in advance
Colleen Byrne
2 years ago
I was very impressed with Alan. He was polite and courteous and friendly He was efficient and worked steadily to get my sink unclogged. He made sure the sink was draining properly and the pipes were not leaking.
I called ASI for a quote to install two tankless water heaters. Madison, who took my initial call, was very polite and friendly. But the guy who called me to discuss an estimate wasn't interested in our business. He said he refused to install Bosch (which is the brand we've already bought) and said they were junk. Despite this, the guy refused to even consider a quote and he refused our business. This is unfortunate. ASI has great reviews and that's why we called ASI. Sadly, ASI has lost the opportunity at our business and this encounter gave rise to my negative review. Unbelievable.
Lynn Goranflo
5 months ago
The response from ASI was quick and the staff were extremely helpful.
James Daunhauer
2 years ago
First, the tech called minutes before he arrived. Very courteous and professional. He wore paper shoe covers and a mask as well as a very present nametag. He set to work immediately, ordered the new 40 gal tank and disposed of the old unit. I believe it took no more than a couple hours for the whole job. Very well done, no complaints. He even cleaned up the small mess. I would highly recommend these folks. My name recall is bad but I think his name was Steven.
Great work and timely. Came same day and on time. Was able to clear up a clog issue and fix a complicated drain issue in our old house. Cleaned up the site and gave some great advice. Very friendly and respectful. Good price for quite a difficult job. I added their magnetic sticker to my quick call kitchen area. Highly recommend !
Jimmy was HONEST. Could have installed sump pump but recommended using a different solution his company does not provide. Nice to find a company with integrity.
Fast service. Window set was 8-10am. Carl called at 7, arrived around 7:30 and was finished by 8:15. Super nice guy and very efficient.
I recently started using ASI to update several plumbing issues in my house. In the last year Carlton has been out to my house to fix two separate plumbing issues. On both occasions he was the epitome of professionalism. I usually don't write reviews, but I felt compelled to let you know that ASI is the BEST plumbing service I've ever hired.
Nathan Blair was the plumber who came to the house and did outstanding work. After being shown the job, he immediately set to work and replaced the leaking shut-off valve and repaired the leak from the dishwasher. Professional, friendly, and *EARLY* compared to the estimated time of arrival. I will definitely use ASI again.
Nicole Wright
4 years ago
Tyler came out and did exactly what was needed to unclog back-to-back tub drains. I'm not a fan of the two-hour scheduling blocks (he had to come back the next day and finish) but the work was top-notch.
ASI Plumbing is pretty awesome! Jim was here taking a look at our office problem & quoted me some prices. I called their office back a couple of hours later & made an appointment for the next day. Carlton was our tech, he was prompt, professional, friendly & very knowledgeable. He is the best service tech I've ever met. The man knows his stuff & has a great personality. We will definitely refer ASI & use them again in the future.
The plumber they sent to install my water heater was great. Made quick work of my bad situation and was kind enough to keep me up to date every step of the way. I'm happy to say I can finally shower again thanks to that man!
Kelly Labonte
a month ago
Cody came to my home and did an excellent job fixing a emergency plumbing issue I had. Cleaned up after himself and gave me great tips and feedback for any future issues that I may have. Would totally recommend him and his work. Thanks again
After receiving an unrealistic estimate to install a new water heater, we decided to check for another more realistic estimate. We went online and chose ASI Plumbing to quote a price for installing a new water heater. We thought the estimate was a mistake, but with their promise of a Risk-Free Estimate, we thought how can we go wrong. On Tuesday, August 4, 2020, two plumbers from ASI called with a 30-minute notification and arrived on time. ASI gave us a new estimate which was $50.00 more than the original estimate. Thanks, ASI for the timely installation and most of all thanks for saving us $1,886.66.
Jeff Spurlock
3 years ago
Had an appointment from 8 to 10, was called promptly at 730 by Aaron who arrived right at 8. He walked me through the process of what all he was doing and was very friendly and professional about it. Love working with ASI!
Karen Stonebraker
8 years ago
Mike Sloan was on time and very informative about installation of new kitchen faucet. He finished job in less than an hour. All questions were answered and we will call on this company again. Would recommend Mike and ASI to others.
James Denhard Sr.
5 years ago
Jimmy Asi scheduled our home the next day I called. He personally came out to meet me. His two men who did the work on the busted water main, Austin and Johnathan were hard working, friendly and very considerate. They didn't have any wasted time in fixing my pipe. They put everything back even though it was a wet, rainy day. I'm very pleased with the work they did and felt they were worth the cost of the repair. I would recommend them to anyone.
The three tradesmen, Roman, James and Phillip in my opinion performed their work like they enjoyed what they were doing. With professionalism and knowledge of my situation and how to repair and improve it Thank You.
I have found my plumbing company. ASI came highly recommended and they did not disappoint. Jerry was very professional and prompt. He let me know of a slight delay and when he got there, he explained everything he was going to do. And the price was right! I won't be going anywhere else for plumbing work and have already referred them to several friends I saw last night.
Great service from start to finish. Was impressed with company’s quick response, phone/online communication, competitive rates and knowledge of repair. The two service techs were happy, nice and did a great job identifying massive clog and then digging, replacing with PVC, and finally cleaning up. Feels great to have people work when it’s snowing/cold out. Also great to have them clean up nicely at end. I was 100% impressed with results and service. Thank you!
Jerry was great with snake and camera investigation...once we knew what we were dealing with ASI got a crew out quick to replace my sewer line that had failed. Aaron and Luke knocked it out and did a great job.
Karen Dulaney
10 years ago
The Gentleman that helped me with my plumbing was very professional, and was appropriately dressed. I never in anyway was uncomfortable with them being in my house with my husband at work. They explained everything they did and gave me a few pointers on keeping me from having this trouble again! The best plumbing service I've ever dealt with! I would recommend them highly to anyone.
Mary DeCoursey
4 years ago
ASI was Fantastic! They did a great job for us, running a gas line for a new stove, installing 3 new toilets, and a new dual sink vanity (that they split the line for). Josh L came out for the second part - doing all the installation work, and even though it took longer than estimated, Josh was unfailingly pleasant, polite and professional. He was also very tidy. We will certainly be working with ASI and Josh L in the future.
Carlton Pierce was able to come earlier than expected, did a thorough job cleaning out our clogged drain, and was able to give us tips to prevent it in the future. Have always used ASI and will continue to do so.
Nikki Robinson
a year ago
We have used ASI for numerous jobs and always love them. They will always be our first call!
We are more than pleased with all aspects of working with this company. They are professional, honest, problem solvers, hard working and pleasant. We are especially happy with Roman and Phillip that retro plumbed our entire condo in one afternoon. Thank you Roman and Phillip for a job well done !
They were able to get me an appointment the day after I called to replace my main water line from the meter.
a month ago another big name plumber came out to snake my kitchen sink, not only did they not solve my problem, they only made it worse and tells me I should let them jack hammer my house in tunes of thousands of $$? so I thought I better call ASI to get a second opinion, and boy am I glad I did, Tyler came out and was able to clear my sink in less than 10 minutes. Makes you wonder why Drexler couldn't do it?
Craig Robinson (Stinson)
a month ago
it seemed more expensive than it should have but the value to me is very high
Renee Canfield
6 years ago
Highly recommend ASI Plumbing!!! The owner came out to look at everything for us quickly since we are selling our home and are under a tight deadline. He gave us a very reasonable quote for what we needed fixed and they were able to get a professional plumber out here in just a couple of days. Roman fixed our kitchen faucet and air gap. He also tightened and sealed 3 toilets. He was fast and a super nice guy. They were honest about what actually needed to be fixed and what didn't. We will use this company in the future. Cannot say enough good things about them!!! Reasonable price, reasonable amount of time to schedule and fix!
Dalton, Jerry, Timmy & Logan were our heroes during a stressful situation. I will be forever greatful for their hard work and kindness!
Austin Snyder
7 months ago
They were very professional and friendly. They communicated very well.
David Purcell
6 years ago
I had a great experience with ASI. My plumber Kevin was friendly and knowledgeable, and informed me on the process. It took only about an hour and a half, and even if the smell was bad the overall experience was pleasant. He even informed me of potential problems to look into, and gave me a quote in case I need them to come back. I've very satisfied with their service, and I see why they are so highly rated.
Cheryl Kennedy
2 years ago
Jay from ASI Plumbing did an outstanding job on installing my tankless water heater. He was very professional every step of the way by informing me of what he was doing and why. Thank you very much!!
Tammy Stayton
6 years ago
The guys at ASI are top of the line! They do a great job at a fair price. Roman came out today and he was very kind and professional. I would recommend ASI to anyone needing a dependable name you can trust! Thank you for your service!
Samuel Whitlow
2 years ago
Water heater went out over the weekend and yes I found them through Siri. Mr. Philip came out installed a new water heater he was very professional within the time range he said he will be there. I would definitely recommend this company for any plumbing needs.
Jessica Guetig
4 years ago
Allen was very polite, professional, and super friendly. He swung by and knew exactly what our issue was. They called repeatedly to very my appointment, to let me know the tech was running behind, and then when he was on his way. Great communication overall. My only qualms with them was the pricing, but then again a good professional isn't going to be cheap.
Bryan Haendiges
5 years ago
I highly recommend ASI plumbing. Making an appointment online was convenient and easy. From appointment to the completion of the project, communication with the office staff, including the owner, was proactive and professional. Roman, the technician who resolved my problem was professional, knowledgeable, thorough and friendly. Everyone I dealt with at ASI was solution oriented. I felt like their goal was to solve my problem rather than sell me services I didn't need. They are my new go to plumbing company.
Colin Bradley
2 months ago
Quick estimates by friendly professionals who explained the process step by step. Plumber on site also did the job in a timely professional manner with respect and efficiency. Will be using their services again!
ASI Plumbing redid the plumbing in our upstairs bathroom, including all of the pipes in the floor, and down into the basement. They also replaced our tub, toilet, and vanity. Throughout the process, Jimmy was responsive and worked around our schedule to get things done as quickly as possible. Roman was our plumber with ASI, and he was on time, courteous, and quick to answer any questions that I had.I would definitely recommend ASI Plumbing, and will call them again if we have any other plumbing issues.
Shannon Majors
6 months ago
Justin, Chris and Cody were incredibly professional and on time. Thanks for your amazing customer service!!
Joseph Turner
4 years ago
ASI roughed in a bathroom for me. Carlton Pierce was my plumber (with help from Frank). He did a great job for a fair price. Carlton was courteous, punctual,and hard working. He took time to answer any questions that I had, and he went above and beyond to do the job. Also respected my house and my plans for it. If I need work done in the future, I will trust ASI to do it.Edit: I have now used ASI on four separate occasions. They've worked to fix problems in each of three bathrooms, and they also replaced my water heater. Today, Allen came to my house to install a vanity and toilet (which I had removed to refinish the floors). He was polite and answered all questions I had. Most importantly, everything works great and the price was reasonable.Edit #2: had a clog in the main drain on a Sunday. ASI came first thing Monday morning and fixedthe issue at a reasonable price. I wish ASI did other contracting work too!
Jerry was the tech who arrived right at the designated time and was responsible for the excellent installation of my new water heater. He was very professional, personable, approachable, and had the job done in record time to my total satisfaction. I am very pleased and would highly recommend him and ASI to anyone who might ask me for a referral.
My wife and I highly recommend ASI. We always ask for Carlton. He calls ahead, shows up early and is very knowledgeable. He will show you the problem, discuss the solution and is eager to educate you on the issue and preventative maintenance. We will not call anyone else!
Abby Thompson
5 years ago
John and James redid the plumbing in our guest house and did an amazing job. We have had many plumbers in this house, and they were by far the most knowledgeable and professional. They worked until almost 8 pm, and finished the job, all with a positive attitude. The owner, Jim, came out and did the initial consultation which was nice also. I’ve already recommended them to several people, including my mom who just used them at her house. We will definitely hire them for more work in the future.
John was great today! Replaced pipe with ease and did a great job. Will definitely use ASI I’m the future for plumbing repairs.
My boyfriend needed to have the garbage disposal fixed and he had tried calling 3 plumbers and no one returned his call. So he challenged me, find a plumber you can get here by tomorrow afternoon. I found ASI Plumbing booked my appointment on line and everything. Carlton called me to confirm my appointment, and he called on his way to the house. There was a small price discrepancy but the owner quickly got involved and made it right. I would recommend this company to any one and we will use them again. Carlton was a class act and he even told me stories about when he was a plumber in Oregon.Thank you ASI for also providing boot covers for your staff to enter our homes.If you are ever in need of a professional, prompt plumber do your self a favor save the headache and call ASI.
When we woke up this morning, our water heater was leaking out of the bottom. We had used ASI in the past, and called them to see if they could come out to look. They were able to replace our water heater on the same day, and kept us from looking at a whole weekend without hot water.That's not the best part. Any company can replace the water heater. ASI made sure I had a good experience as a customer. They communicated with me to let me know when my appointment was and continued to let me know when they could show up earlier. I was even sent an email with the picture of the person who would be coming to my house, so I knew the right person.Mike Sloan was very polite and professional during the entire visit. He answered any questions I had, and was good around my son and my pets. He was very conscious about making sure neither sneaked out when the door was open. I will be requesting him specifically in the future.We will continue to use and recommend ASI for any plumbing needs in the future.
I placed the call for service after hours, the service answering took all my detailed info. I received a call back within a few minutes with appointment scheduled for next morning. Jerry was great at explaining what needed to be done and why and even talked with my friend who knows a bit about plumbing issues. Job well done! In the future I will also use this company for plumbing needs in my office.
ASI Plumbing sent Mike to address several problems. He did a great job and repaired both the leaky faucet & the overflowing water problem from the washer drain pipe. He was courteous, explained what had to be done & cleaned the area after finishing. I also appreciated the booties he wore over his shoes to protect my floors & carpet!
Roman was excellent. He was efficient and quickly diagnosed the problem. He was honest in what it would take to fix it and did great explaining what was needed and why. He was thorough and not only fixed the problem but cleaned up completely after he was done. Definitely will use ASI in the future!
It is very easy to schedule an appointment on line. I like the email with a picture of who will be doing the repairs, so I know who to expect. $200 for 30 minutes to replace about 3 feet of pipe with a pinhole leak with plastic seems high.
Zarhar Washington
4 years ago
Excellent work!! Very professional and punctual. Tyler was the young fella that did the work in my house. He was great . I would definitely call this company back and ask for Tyler if i ever needed work to be done.!!!
Cathy Senft-Graves
8 years ago
Mike Sloan installed a new sump pump for us on November 20th. He was on time and very courteous. He was very professional in his work. He was very well organized, worked quickly and cleanly. Overall, a very satisfactory experience. We will probably ask for him by name the next time we call ASI Plumbing.
A friend referred me to ASI and I will definitely use them again. They arrived super fast and were very knowledgeable. Dalton was very professional and explained the problem to me. I highly recommend them!
I was very impressed with the service at ASI plumbing and I would recommend them to anyone needing plumbing service. Ben Evans helped me with the selection of my new hot water heater and Carlton Pierce installed the unit. It was fast, easy, clean service. Thank you!
Highly recommend to all and will definitely be using them again. Super courteous and friendly plus very professional work and awesome cleanup after the job !
Master plumber Carlton Pierce was outstanding! Courteous, prompt, professional. The epitome of Service. Thank you for getting my pipes fixed!
I am very pleased with the exceptional service and customer care provided by ASI Plumbing and especially the expertise and professionalism shown by ASI plumber, Carlton. This was a job very well done, and I plan on making this my go-to company for future plumbing needs. I can happily recommend ASI Plumbing to anyone looking for quality work at a reasonable price.
Mr Haag came in, did the job in a timely fashion, and was very knowledgeable. Cleaned up after his self and made sure I was aware of my plumbing situation. Definitely would recommend.
We had a slow leak that we had been trying to diagnose for months that was beginning to cause damage in other areas. Mike Sloan was able to come to our home after missing the arrival window -a previous job was complicated but still needed to be finished- and in the dark of night went the extra mile to find our water meter that was hidden in the front yard to test and successfully diagnose the problem! His work was fabulous and has solved the mystery as to what was leaking so our home is now dry and the worry is gone. His polite and cheerful attitude and experienced skill made the entire event cheerful while even the cost to fix everything was inexpensive in comparison to competitors.
It was time for a new water heater, so I called ASI Plumbing. The customer service was outstanding! We wanted to go with a bigger tank, and they were extremely helpful in helping me choose the best option. Tyler came out and installed it, and did an amazing job as well! Very thorough! Also excellent customer skills! They were also able to come install it within a few hours of my call! Thank you!
I like the ability to request an estimate from their website. This allows me to have more time jot waiting for a contractor to come to my house.They installed a water heater quickly and didn’t leave a mess. The contractor arrived on time.
I got a new water heater on short notice. ASI gave good advice on repair versus replace. Install was excellent, thanks Roman. Always prompt and efficient.
Bronxbomber4ever
8 years ago
Mike S is always punctual, friendly, and prepared to get the job done right every time! We appreciate having a great service such as ASI to help with our plumbing needs. I have even called at the last minute to have my kitchen sink removed for counter top instillation and they have come to my rescue right away! Thanks again, Mike S.! You're the best!
Being in the construction business for over 30 years, let's say I'm particular with who does work in my home. With regards to professionalism, integrity, and trade skilled professionals, ASI does stand alone as far as a plumbing company, and is continually dedicated toward customer service and satisfaction. Both Carlton and Mike have been in my home numerous times, and have always gotten the job done with maximum efficiency and minimum fuss.I highly recommend ASI for all your plumbing needs...
Luke was courteous and professional. He resolved our plumbing issues the same day. Thanks!
Carla Wallace
4 years ago
Josh was very nice and so polite. He informed me of everything he was doing, every step of the way! He even discovered a leak beneath the water meter as well as fixing our existing problem. He did an excellent job!
Alan was tremendous. He found and fixed all issues and took extra time to make sure everything was done perfectly - including a tricky gas fireplace installation.
Had ASI come to my shop and clear a clog in a drain, they showed up in the advised time range and completed job in a professional manner. Aaron was very helpful and explained what he had found. Drains worked good for about a week, and then clogged again. Aaron returned and cleared the drain again and advised that the pipe may be in need of replacement if it continues to clog. Our building is old and in the Metro city limits. Will use again for plumbing needs.
I just want to let you know that Roman and Philip did a FANTASTIC job when they re-routed the pipes in my slab house. They faced many unforeseen obstacles while doing this job and still the service they provided was flawless. You should be VERY proud of these gentlemen. They represent excellence for ASI.
Brooke Benninger
a year ago
Jerry was extremely professional and quick. He answered my questions and had a great attitude.
Esther Rosado
2 years ago
Carlton was very professional and detailed with his work. He also explained the whole process in layman's terms. I recommend highly!
Nicholas Seger
10 months ago
Chris and Jerry were great. Professional, nice, upfront, and honest. Showed me issues and my options to fix them. Left my house looking better than when they arrived.
Shelby Sanders
a week ago
Had outstanding service rerouting new water lines in my house due to multiple slab leaks. Called 8 am Monday and had a technician at my house within the hour. Shoutout to Kris, Logan, Jerry, and Nate for all of their hard work! Will be recommending to friends and family.
Justin Citrone
7 years ago
Roman Hagg unclogged and replaced the pipes under our kitchen sink, and recommended other things he could do that would be helpful. He arrived on time, was very polite, and left the place clean and functioning. I would definitely recommend!
Josh arrived on time was very friendly professional and knowledgable. He quickly fixed our disposal and cleaned up. Informed us of your product and gave us some do's and donts about disposals. We will definetly call you guys in the future if we have any problems. Called you guys today and got it fixed today. Great job!! Thank you so much!!Earl and Debi Brown
I would definitely recommend using ASI for all of your plumbing needs. Allen was very professional and explained in detail the problem and how to resolve it. He also cleaned up before he left. Shout out to the office staff Jimmy, Lois and Liz.
Based upon the positive reviews, I called ASI for a second opinion on a major plumbing issue I had. Jim came out and accurately diagnosed the problem, saving me lots of money and hassle. Mike Sloan performed the service and was very good. I'm glad I found them.
Andy Stearman
4 months ago
Had them come out for a busted water pipe that was leaking into my basement. The repairman was on time, fast and polite. I even asked for additional service on an issue with my toilet and he handled it in no time at all. I would highly recommend!
Laura Tabscott
3 years ago
Water Heater Installation: Aaron was timely, efficient and polite. He answered all of my questions and was able to squeeze in another small job while he was here.
Matthew Hooper
7 months ago
My basement was full of water and it looked at first like the water heater was at fault. Allen came out and thoroughly looked through everything and he found that smallest thing that caused it. He was very knowledgeable and professional and I will definitely request him for the next issue I have.
mindy marchal
7 years ago
ASI and my service tech Roman Hagg are the best! Prompt, courteous, clean, and a great price! I will never use another plumbing company! Kudos Roman and ASI. Job well done! (they fixed my toilet).
ASI was timely and professional. Carlton Pierce, the plumber was as knowledgeable as one could ask for.
Very reasonable in pricing and arrived an hour early. I will definitely use them again and you should as well
Charlie OBryan
3 years ago
Scheduler was very courteous and responsive when we called in the water leak problemAaron the plumber called us within 20 minutes to setup a time for the house visit, and he arrived when he said he wouldAaron was very courteous and diagnosed and resolved the problem with parts on the truck. He was very careful to keep the house clean by covering boots, and cleaned up the repair site very wellProblem resolved. I was very satisfied with the work and will call ASI for any plumbing repairs in the future
I needed a whole new toilet. I looked up local plumbing companies on Google Searchand ASI Plumbing had the highest rating. I called, spoke with Liz, who directed me to Roman who listened and gathered my information, and told me Carlton would be out the next day. Carlton did an amazing job having to improvise with a 1940 bathroom. Everyone was very polite, professional and efficient!We are overly pleased with the product, installation and service given!!!!I will definitely call them to install a hot water heater which will be soon.Vicki Melton
I have had ASI plumbing fix quite a few of my plumbing issues. They have always been very professional, shown up on time everytime and done a great job of explaining everything that is necessary to complete each job.
This is the best plumbing company in this city!! We had a plumbing issue that 2 companies could not figure out! Rowan H master plumber came and within 20 minutes he had the problem figured out! Price was $99 when we initially thought we would have to pay between $ 800-1200.00. Whew! We are so thankful for the knowledge and expertise that Rowan H.has and shown in our behalf. We will be a customer for life. Will definitely spread the word.
Barbara Hornback
6 years ago
Wonderful experience, Kevin came and gave an estimate. No one could decide at the time if they wanted the service completed. After a few calls and text messages it was decided that the work needed to be done. Graciously Kevin returned within minutes to fix the issue.
Leslie Bottom
3 years ago
As a woman who owns a house on her own, big repairs can be beyond daunting! This past spring I was faced with a huge plumbing project! ASI went above and beyond in helping me and guiding me through this process. The project led to some renovation. ASI even helped me find an awesome contractor (shout out to Peter Hawkins with Hawkeye construction)! They were patient, kind, honest, and communicative through the entire process. A few months after the project was done, I again was faced with a plumbing issue on the outside of the house. ASI helped me through the process of communicating with MSD and saved me so much money because of it! They were quick in their response to my issues! Thank you Jimmy, Ben, Cora, Alan, and Carlton for everything you do!
Matthew Slusser
8 years ago
I had my sump pump go out on a Friday afternoon. I called ASI and got an appointment scheduled for them to come out first thing Saturday morning. My plumber, Mike Sloan, arrived on time, was very courteous and friendly, and completed the work very quickly.
I needed to replace an older dishwasher supply line that had been soldered with a new compression fitting. I found out about ASI online and scheduled an appointment. Mike Sloan was very professional and was even able to come earlier than anticipated; a real plus for me. He easily resolved my problem and was very friendly.The second time I used ASI was to reseat a toilet on 6/16/2020. They recommended that due to the age of the toilet it would be a better idea to install a new one instead because the cost difference was negligible. They were absolutely right. A new toilet has done wonders and replaced one that was 29 years old.
Janet Justice
5 months ago
Very pleased with service and results. Professional work and courteous manner of plumbing technician appreciated. Also appreciated the helpful and courteous communication with ASI staff.Would use again.
I contacted ASI Plumbing about a leak I saw in my kitchen. ASI scheduled me in that day and within a 2 hr window during the morning. Sent me email with Plumber's name/picture- Mike Sloan. Mike called to confirmed when he was arriving. Once at my home, he inspected the area, found the source and corrected the issue. He was very friendly and informative. He was also considerate as he took care not to bring in dirt by putting on booties and cleaned up after he was done.
Roman and Steven were excellent to work with. After getting our water heater installed, they took the time to show us everything about it and how the install went. I appreciate their great work and attention to detail.
Copper pipes in finished basement leaking, called ASI, was emailed estimate before work started. Jonathan Dixon arrived on time, treated my home with the utmost care & respect, completed repair & left my home neat & tidy. Jonathan is a very knowledge, professional plumber. I discussed permanent solutions for my copper pipe leaks with Jonathan & he gave me the information & connected me with the ASI estimator so that I could make the best decision for me.Recieved emailed estimate for completion of total copper pipe replacement & decided to get the job done. Aaron Franklin, Austin & Dustin arrived on time, treated my home with utmost care & respect, completed the replacement of my old copper pipes & left my home clean & tidy. All ASI staff have been knowledgeable, friendly, personable & helpful. I appreciate their professionalism & have found my new Plumbing Company.
John Southard
3 years ago
Carlton and Steven were great throughout our large plumbing project. They arrived early and stayed late to ensure the work would be completed in the estimated time. Communication was constant during the several days that they were in the house. We appreciate how they answered our questions honestly and directly. Thank you, and we would certainly recommend them to others.
I have used ASI Plumbing on two different occasions. They have always responded very quickly, arrived on time, been professional and thoroughly explain, the problem and proposed repair. I highly recommend ASI plumbing. Thank you.
Jennifer Smith
a year ago
Technician called before appointment with a rough estimate. Called prior to arrival. Was on time and very efficient. Repaired the water heater when another company said it needed to be replaced. Absolutely will use ASI plumbing again.
Mariana Meyer
2 years ago
I have used ASI for several plumbing issues, large and small. Every time I found them to be very professional . They always discuss my options, offer advice and are very fair. I will recommend them to anyone looking for a plumbing company.
jeremy marenger
6 years ago
Kevin did an awesome job, he was polite, curteous, and made sure we were updated with every procedure we was making. He showed up early the 2nd day to finish the job. He made a few extra steps to make sure our system was working properly before leaving. He snaked it both ways a few times to double check. Overall a great experience dealing with Jimmy Ressor, Jim O'brian, Allen but Kevin was the top dog on this job and would highly recommend him and asi to anyone.
ASI came through when another big name plumber cancelled my appointment, pretty sure because higher priced calls came in after they confirmed with me. Dalton was professional and quick and helped me understand how to avoid the issue in the future. He even cleaned the area and sanitized my sink after he unclogged that nasty grease ball.
Lauren Jackson
3 years ago
Aaron was fantastic. Got our problem fixed quickly and was very friendly and patient with my talkative child! We will be using ASI for any future issues. Thank you!
Mary Lou Carroll
2 days ago
Jimmy helped diagnose my issue over the phone over the weekend and scheduled Allen for 5pm on Monday so I didn’t need to miss work! I even received a follow up call the next day! I’m picky so call them now!
Alice Thompson
8 months ago
The company is always very responsive. The tech today (Dalton I think) did a great job replacing part of an old gas line for our dryer hookup. He also clamped some loose pipe fittings, and replaced a toilet. He was friendly, put down carpet protection while doing the work, and even went to the effort of trimming the carpet around the new toilet (it was a bigger footprint than the old one). Great job and after several bad experiences with other plumbing companies, we'll definitely call ASI from now on. Thanks for the great work!
Thomas DeFrees
2 years ago
Extremely fast service and excellent communication! Was able to be flexible with installation time and repair was done professionally. Plan to use for future plumbing needs.
bethany farmer
3 months ago
Great fast , service and friendly informative plumber !
Mr.Pierce was very efficient and skilled in fixing our kitchen pipes. He was respectful of our time and property. We definitely would recommend ASI and Mr. Pierce.
Sandy Compton
4 years ago
Professional, skilled & polite staff. Had a sink w fixtures replaced w DW hook up - work is great & reasonable pricing! Also looked at a couple potential problems elsewhere in the house & easily solved them AND gave advice on preventing future problems. Great first time experience, will definitely use in the future.
Jerry was awesome. Thanks guys! Lawrence was very helpful and responsive getting this scheduled too.
My HOA demanded we reroute our plumbing which was extremely frustrating. ASI has been key to making the experience much less taxing than it could have been. The team was efficient, clean, delightful, and if I had to have this done, I’m glad ASI was available to help.
Kristina Hammons
3 years ago
Whenever I have a plumbing issue (usually because someone in my household thinks they are handier than they actually are. Lol) I call ASI. They are quick to respond, very courteous, and always do a great job. I trust them for all my plumbing needs.
Carlton solved a plumbing mystery in our Old Louisville Victorian home that many other plumbers wouldn't even agree to tackle. He worked two long days on it and replaced a lot of century-old galvanized pipes for a pretty reasonable price. Definitely will ask for him again!
David Pfetzer
a month ago
They were on time, the invoice was what I expected and the work site was clean when they finished.
ASI was great to deal with. From customer service all the way to the person who completed the job. Definitely recommend them for your plumbing needs.
Scott
Macheoto Cherokee
6 months ago
Rebecca (Becca) was very professional, prompt, Great service and through. She explained everything in depth and very courteous. Thank you Becca
Mike Sloan was on time and very informative. He quickly corrected our issue and politely asked if there was anything else he could help us with. I would highly recommend mike and asi to anyone. Thank you for your prompt service.
Mike Sloan was the best plumber I've ever worked with! He was professional, personable and represents your company very well. I really appreciated that he took the time to explain things and the company that he proudly works for. I understand from Mike that your company is proud to be all about customer service & I think you have nailed it. Everyone we worked with from your company was awesome.Also, your marketing materials are impressive! The personalized brochures are brilliant. It truly represents what you are about- your customers and your employees. Great company to work with. Great job guys and thank you all!
I saw an ad for Asi plumbing and their $899 Water Heater replacement special. I called them out to give me an estimate and their quote was exactly what their special was and they let me know they could do the job the same day. I told him to go ahead and within two hours the water heater was replaced and ready to go. They did a fantastic job and I would highly recommend them to anybody needing Plumbing work done in the future
I like ASI Plumbing. They were very professional. Alan, the plumber knows his job and explained everything throughly to me. The price was very reasonable. I was very satisfied. They have a customer for life.
Jennifer Blood
3 years ago
Very pleased with our experience with ASI. Everything was handled as indicated in our first contact with them. New water heater installed efficiently same day and right on time. Would recommend.
Major plumbing problem in our house sitting on a slab. Jim (co owner of ASI) came to our house and explained all of our options. Carlton was the lucky (lol) plumber he sent. Carlton arrived promptly at 8 AM. Reviewed with us prior to starting what he was doing and kept us informed as work progressed. Bottom line he was here till almost 10 PM. Jim also sent in a great support team. Carlton and the team were proessional at all times and made sure i was satisfied with the results before they left. Jim also agreed to be here when the insurance adjuster comes to inspect later this week.Added note: I called the next morning as a issue with DW happened. Jim got a hold of Carlton and he was there within 30 minutes. Problem corrected.Would recommend them.
Julie Greenwell (Julie Greenwell)
6 years ago
Alan was great!! He worked very hard to resolve my problem at the least cost. I really appreciate his honesty and hard work. I would recommend ASI plumbing to anyone. Thank you
Christopher Brown
3 years ago
Friendly, professional and hard-working Austin and Junior replaced our sewer line over the course of a couple of days and left the yard in good shape after the work finished. Recommended!
Carlton Pierce from ASI Plumbing did an awesome job. He was professional and explained what he was going to do, as well as the cost.
Roman Haag was very professional and very knowledgeable. Of course anytime you have to make a call for service you automatically think the worst like is this company going to try and take advantage of me. NOT WITH ASI!!! It ended up being cheaper than what I expected!!! Thanks a million!!!
Exceptionally pleased with ASI--and also with the service person they sent us.Friendly, knowledgable, and efficient, our plumber, Allen Clark, solved our problem and found time to answer all of our questions as well. Will definitely use them in the future, and we recommend ASI highly to others.Frank & Linda F.
I’m so thankful for Carlton and the team at ASI. He was thorough and helpful throughout finding the leaks. The team came out next day to work an entire day fixing the numerous issues. Fair price and great quality, and I can’t emphasize enough how helpful they were. We will definitely continue to give them our business if we need to in the future.
Mike Sloan did a great job removing then installing 3 toilets. The job took a bit longer then was originally scheduled for, but Mike took the appropriate amount of time & was meticulous to do the job right. I have used ASI Plumbing several times now & had very good experiences with Jim, Carlton, & now Mike. Thanks guys!.
The plumber arrived in the time slot with a confirmation call from the home office and a call from the plumber when he was 30 minutes out. The scheduler that I spoke with gave me some good advice (as the problem could have been on the sewer side) that could have saved me time and money. I appreciate the professionalism of everyone I interacted with.
Jordan St.John
4 years ago
ASI Plumbing was great. They were able to fit us in to their schedule right away... a lot sooner than we thought we would get in. The rep they sent out was courteous and very knowledgeable. We've had problems in the past before with companies not showing up or being very late. ASI is always on time and calls with approximate arrival times.
Javon did a good job of installing the water heater. He took the time to explain what he was doing. He was a sincere young man. He did a good cleanup job.
When I called ASI about a stopped up kitchen sink drain, I was able to get service the same morning, much to my relief. They sent Josh, who called 30 minutes before arrival, as promised. He was friendly, knowledgeable, and efficient. He diagnosed the problem, explained everything clearly, and scheduled the work needed. I was pleased with the service and will definitely ask for Josh again in the future.
Naomy Sanabria
3 weeks ago
Jimmy helped me over the phone and was very thorough. Jerry did the actual work on my plumbing. It was a lot of work and he did a great job and always had a good attitude about everything! Glad I chose them to do the work on my home.
Nathan came to our home earlier than scheduled which was great! I received a text and a phone call making sure it was ok for him to arrive early. Nathan was courteous and pleasant. Problem was fixed in less than 30 minutes and at the price quoted to us over the phone.
I had problems with them in that it was a simpler leak repair and they wanted to up sell me their current specials. I had a choice of A or B. The actual problem C was not addressed. (I ultimately repaired leak myself for under $25 due to no choice, realizing the amount of scam in the plumbing industry in this area.) I just wanted honest service and prompt knowledgeable repair. Typically basic items and replacement parts are on the truck. I did not get this. There was no assessment of the leak and there was no diagnosis of the parts or replacement/repair of the leaky faucet and handle which was hard to turn completely off. (I replaced parts on exterior of wall to fix) Mind you, I need water and bathroom to be usable and expect a plumber to know how to accomplish this in the best manner. ...The sales pitch was that my pipe was of a material that was not to code and should be replaced. My bathroom plumbing wall needed a rebuild. (It was stable and did not need replacement.) Do they want my old copper or what? It shouldn't cost 100 per ft to install plastic, especially if other items are extra and added during 'the work. Even if I had taken A or B, C would have been tacked on at the end because it wasn't resolved through A or B. While I have always experienced nice people here, just because someone cleans up and hauls off 'refuse,' does not mean they didn't scam you creating more work than was needed.I gave a 2 star (versus a 1) because last year they did not screw me over. However, once a phone call is made to get instruction, your price will go up. I would not use them again. I don't want to be forced to remodel to a different system - one that did not match my current system - and remodel EVERYTHING trying to repair a leak for an extra thousand plus. Now I am 'remodeling' myself due to not much choice, but isn't this something everyone wants to plan in advance specifically because you can't use your bathroom while it's being done??? (I was also told my toilet would likely break if I removed the top to repair the wall, hence automatic new fixtures lining up for future billings to get a working bathroom back.)I can say that they show up on time if not early, but that might not be the best reason to hire a plumber. I question business practices here.
Alexina Wilson
8 months ago
I had a wonderful experience with the ASI company. I had a very unfortunate issue with extremely clogged pipes. Timmy showed up on time both days, worked hard, efficiently and timely to replace all of my pipes under the house in the crawl space. He was always positive even though it was cold and he relayed all the information to be on how things were going. He was respectful of my house and space. He took pictures of the work he did so I could be aware. The other 2 workers who helped Timmy were also great. The experience wasn't ideal, but ASI made it as easy as they could on me. Thank you all so much!!
We had a broken water pipe. Mike Sloan and Jimmy Reesor provided excellent service. They were courteous, fast responding to the call and very efficient. Would definitely use this company again.
Patricia Anderson
7 months ago
Steven and Cody arrived by 8:15 an. They called thirty minutes before arriving. They are ab excellent team. Both are professional, courteous and informative. They explained what they needed to do, what they were doing and answered any questions I had. They worked quickly and left things clean. The tankless hot water system they installed is quiet and provides plenty of hot water. Steven explained how to reset temperature and where to find the users manual. I have shared my experience with ASI, Steven and Cody with my sister and son. I am very happy and satisfied with my experience!
Valerie Jones
3 years ago
I called a big name company for our issue and it was going to be 5 days before they could come out. I called ASI and spoke with a polite person who took my information, and they were able to get out to my house the same day. The plumbers were very knowledgeable, professional, and did a very good job. I was immediately put at ease because I happened to know the guy - his son and my sons were in the same scout troop, so I knew I could trust him. We had a clog in the tub drain that slowly got worse and worse over months. It would slightly improve when we tried to fix it ourselves, but as time went on, the more we worked on it the worse it got. We rented an electric snake, even hired a home improvement company thinking a new tub and shower install in our home would fix the problem - WRONG!! (not to mention our ceramic tub was ruined by what we did with the electric snake.) After spending way more money than we wanted to, and using a one-day renovator, whose scope of work did not include plumbing more than a few inches past the drain, we still had the clog. WE SHOULD HAVE SIMPLY CALLED THE PLUMBER IN THE FIRST PLACE. I had a few other minor plumbing jobs around the house that needed attention and the ASI plumbers quickly addressed those. My life has been made much easier. I thought the price was fair, considering the expertise and job well done. A major headache of mine has been removed. Thanks ASI!!
Annie Augustine
a month ago
Wow! So impressed with the two gentlemen who worked on my home today. I am SO impressed that they finished their work in a single day and am thankful that they educated me on the process along the way. Kris and his partner did excellent work and I am excited to be done with phase 1 of our project! Thank you so much to Kris & ASI plumbing!
Alan is very courteous and respectful showed up on time did a good job and cleaned up when he left I would recommend him
I highly recommend ASI Plumbing. I had ASI replace my hot water heater. Their pricing beat their competitors. I got quotes from two other plumbers. Their quality of work was superior and customer service was excellent. They were recommended to me by a neighbor. The plumper from ASI that did the work was Roman Haag. He has over 20 years’ experience as a licensed plumber and was very knowledgeable. Roman also was very polite and friendly and treated me with respect. He did top quality of work and never tried to sell me many anything I didn’t need. I’ve found that it is common from other plumbers. I’ll be using ASI for other plumbing going forward and requesting Roman. I recommended ASI to a neighbor who needed their sewer line replaced and some additional pipes replaced. ASI’s price was significantly cheaper than one of their major competitors.
ASI replaced a gas line for us. They were very professional !! The estimate was fair and when the job ran over~ they held true to the estimate. I will call them again when I need a plumber!
Jerry and Kris were polite, punctual and got it done! Highly recommended.
Michael AlineM
5 years ago
I had a super-clogged toilet which, in spite of all of myefforts, I could not unclog. I called ASI, made an appointment, and not only did they arrive on time, but they resolved my issue quickly and efficiently. Josh Lippert, the service tech, who came to my home, was friendly and courteous. I can't think of better comments to make. I will certainly call ASI again when I need plumbing help.
Danny Lathery
4 years ago
This is the third time I've used ASI and best part is they can give you a ballpark or flat rate of what your given situation will cost. I have hadJosh L. to do the service all of my 3 times, he is on time, professional, and accesses the situation which is same as quote on phone unless something else is adding to the quoted problem. In this 3 time the problem consisted of a little more than was quoted but they gave me 3 options to correct the added problem and did not try to over sell as many companies do. I would recommend from MY experience, ASI and Josh to do an excellent job small or large.
grayson Lauria
6 years ago
Kevin was awesome. Very friendly, diagnosed and fixed our problem quickly. The price couldn't have been better.We have used ASI for several things around the house. We highly recommend.
Shain Schultz II
3 years ago
Aaron installed my new water heater. Was very professional and quick. Really great service and friendly as can be. I will use him and asi from now on.
Amber Spriggs
2 years ago
ASI technician Philip provided us with great service today! He was timely and very efficient in getting my toilet fixed. Thanks Philip and thanks ASI!
Fast, friendly and professionally installed hot water heater. Plumber introduced himself and kept me informed during the installation process.
ASI did an excellent job in my first time using their service. The owner took my call to schedule my appointment and the technician; Josh, did an excellent job during the service call. I had a major root clog of my waste drain to the street as well as a bad seal on a toilet. Josh had both issues addressed by 10:00 am the next morning after a late afternoon service call the previous day. They offered same day service if needed. Pricing was up front, honest and fair. I’d highly recommend ASI plumbers and will use them going forward for multiple rental properties I own.
Phillip Stober
3 years ago
Had them out to find and fix a gas leak. Philip was prompt and polite. Took him awhile but he tracked it down. Price was fair. They being a little mat with them to wipe there feet which I thought was a genius idea, well played sir!
Jerry was very professional, kind, funny and great since of humor. Quick repair, quality work. I highly recommend ASI for your plumbing issues. Thank you ASI PLUMBING you saved my day.
This company was amazing. They were right on time and the tech explained everything he was doing and why I had the problem. He even answered some other plumbing questions that I had without hesitation! I will definitely be recommending ASI Plumbing to everyone for their plumbing needs. Thanks again for incredible service!!
Matthew Williams
2 years ago
A new ejector pump was installed Sept. 15th but something went horribly wrong with other parts connected to the new pump. Called ASI Sunday and they came out the next day to fix the problem. (Someone canceled that morning) Everything under warranty. Made sure everything that was older parts were replaced and in great working order. The first plumbing technician and the second had great attitudes dealing with the overfilled ejector pump. Cleaned up and explained everything before they left the premises. Well pleased with the work that was completed. Thank You!
I called ASI for an estimate to repair or replace our dying water heater. They asked what the problem was and the age of the unit and gave me a VERY fair price (compared to all others) over the phone to replace it. Luke was the plumber who did the replacement. He was great!! Very pleasant, personable, efficient and he left the area in better condition than he found it!! We now have a brand new water heater for the exact price originally quoted and a go to plumbing company!!! I'll recommend these guys to anyone who'll listen...
Stephen French
4 years ago
I called ASI by mistake. I thought I was calling a company I had used before. ASI showed up when promised and the plumber, John King, did a great job installing the water heater. It only took 3 hours to compleat this job and I would recommend ASI to anyone.
Nate was professional and respectful. He performed the repairs quickly and they were done well. We have used ASI in the past and have always received prompt, professional, and quality service.
I had a very nice experience. I'm sorry, for the life of me I can't remember his name. But he was awesome. He explained everything he did so I understood it. Answered any questions I had. And had fantastic customer service. I would recommend you guys too everyone I know. Especially if all your employees are like the one that came to my house. Thank you for everything.
Caroline Garza
4 months ago
I would recommend ASI Plumbing 100 times over. They worked quickly and were extremely kind and respectful. I had a gas leak that required a new gas line. They arrived at my home on time and worked all day until the job was done. Pricing was fair and they provided financing as well. Thank you to Luke and Alan for all your work!
I call ASI because I have a leak from the vanity of the bathroom and I need the service immediately and also I need it two faucet to be change , I spoke with Ben and he was so pleasant not only offering his service, but also over the phone he help me to shut off the water, because it was leaking to the basement, he gave me an estimate over the phone and it was reasonable.He send Allen which did an excellent service also very respectful and cordial. You guys are an excellent company and I which you more bless to come. Thank you.!
Chrissy Brockman
a year ago
Kyle and Austin were amazing. On time, very professional and respectful. Did a great job. Their expertise saved us time and money. Worked hard to do the job and cleaned up all the mess. Would highly recommend and will use again for future home improvement projects.
Patricia Martin
2 years ago
ASI Plumbing is a great company for all your plumbing needs!!! I looked on the internet for a licensed plumber after a bad experience with the first company I hired to install a bathroom in my basement. When I called I talked with a very pleasant man whom I learned was one of the owners. (Kenny). Jimmy came out who was the co-owner showed his credentials and talked with me about the work to be performed. I was ready to sign on the dotted line for them to do the work. He had a licensed plumber by the name of Carlton Pierce with him to start immediately. Carlton was dressed properly had his shoes covered, and also showed me his credentials. He was always on time arriving in his clean and well equiped truck; He explain everything to me that he was doing; He kept the work room cleaned. I give him a five star rating, and if there is any work that need to be done in the future I will not hesitate to call ASI Plumbing, and also recommend them to all. I decided to have them replace all my waterlines in the house. #KeepUpTheGoodWork #AwesomeCompany #WillCallAgain #ThankYou02/21I said that I would use ASI again and I did. This company does superb work even when they have to come behind and fix bad plumbing. Every Contractor that says that they can do it all RUN and CALL ASI Plumbing Company no matter how big or small. Thanks to James for a job well done. Today 03/12/21 James and the Plumbing Inspector back to make sure everything was okay. Everything is good. Thank you James for a job well done!!!
Nikko Dryden
2 months ago
Received same day service & every one I spoke to was friendly & professional! Cody was prompt & communicated in detail everything that he was going to do as well as letting me know about other issues he saw. I will definitely be calling for future services. Thank you!
I had a big name plumber came out around Labor Day to snake my drain but they only made our sink drain even slower, and refused to come back out to honor their 30 days guarantee, so I was left with no choice but to call ASI, and I'm glad I did, Tyler came out the next day and cleared my drain in no time, I would highly recommend Tyler and ASI should you need plumbing services.
Keisha Meneese
3 years ago
I recently over the weekend got my toilet fixed and after a couple of days it was still not flushing the way it should. I called to let them know and they sent out someone to fix it today. Carlton came and got the problem fixed in less than 30 minutes. I would recommend ASI and will use them again in the future. Both Roman and Carlton came and we're very respectfully and got the job done on both occasions. Thank you both so very much!
I called ASI Plumbing after I learned I had a leaky toilet. Mike Sloan came out the same day and educated me on the problem and possible solutions. He worked with his boss to get me a great price, came back the very next day (Dec 23rd) and worked until 9pm to get everything finished. Two new toilets installed and working...no leaks! Mike was very nice, efficient and knowledgeable! Please call ASI - great guys!
Discovered a leak in the cooper hot water pipe leading to the hot water heater. We contacted ASI who was able to come and timely and expertly fix the issue. Our go to plumbers!
Mark-Claudette Rego
4 years ago
ASI master plumber, Roman, installed plumbing fixtures in our newly added 3rd floor bathroom. No easy task, though. .... a 115 year old house, totally custom build, tiled plumbing wall with antique and euro style fixtures. He figured it out, got it done. Well, much better than just 'done'. He studied the fixtures installing them the way they were intended. He combined the aesthetics with the technical.Beautiful!It's great to have found a master plumber, but one who demonstrates skill and craftsmanship while listening and working with the customer makes him great master plumber.Thanks, RomanPart 2 of the project complete. Another bath beautifully plumbed and installed. I know the ad is to call ASI for your 2nd quote, but we highly recommend you make ASI Plumbing your first choice. Roman is a true craftsman!
Katherine Durham
6 years ago
Thank you for the speedy service. Mr. Carlton Pierce provided courtious and professional services. You will most likely hear from me soon as I can manage funds for the repairs needed to remedy my plumbing households troubles.
Hannah Parsons
6 months ago
Extremely helpful, extremely friendly, and very prompt in a time when I was desperate. Thanks so much for your alls help, I really appreciate it!
Ashley Powers
2 years ago
Phillip was on-time, professional, courteous, and kind. All the work was completed efficiently, and he cleaned everything up after the work was completed and tested! My home was cleaner when he left than when he arrived! Would recommend!
I was given a quote for a plumbing job that should have been pretty straight forward. The ASI plumber had to do extra work and used extra parts and I was charged the original quote. Most companies would have taken advantage to add charges but not ASI. The work was completed and thoroughly tested before leaving. The cheapest quote isn't always the cheapest price. A+ to your company and employees!
Carlton came out and fixed everything to satisfaction. Was knowledgable and helped educate on things he fixed and looked at. Would use ASI again.
James Allsopp
6 years ago
Kevin and CJ were professional, clean, knowledgeable and very easy to talk to. They replaced the hot water heater in a flash, got the old one out and took care of my house by being super careful. I have found my new plumbing company! ASI and buy local.
ASI was very responsive, friendly, and thorough. I highly recommend them to anyone in need of a plumber. Their prices are better than the larger companies around town as well. Half the price to be exact. We had a leaking water line. I called them on Tuesday and the problem was fixed by Thursday afternoon. Roman and Austin were both great people to work with. Thank you so much for helping us through our emergency.
Dorothy Beavers
6 years ago
Today I had my first experience with ASI Plumbing. I received more than I expected. I scheduled my appointment online at about 10am. They called and verified my 12-2 appointment for TODAY almost right away. They verified my problem which was a blockage in my basement drains. They sent Carlton Pierce who was amazing.. He was friendly, professional and very honest with what needed to be done and what it was going to cost. He not only unstopped the basement drain, he resealed the basement toilet. He reviewed some other plumbing problems I have and suggested the repairs that needed to be done with an estimate. We moved into this old house in March of this year and had another plumbing company here at least 7 times and did not fix our problems. I will be calling ASI and Carlton to take care of any other plumbing problems. Thank you ASI and Carlton Pierce for making my day a little more pleasant.
Darlene Kelly
2 years ago
If I could give these technicians a thousand ⭐️ stars, I would. These guys worked tirelessly for 12 long hours trying to locate a gas leak in the freezing cold! They tromped through the mud, climbed in the attic, under the crawl space (not to mention stepping over all of my dogs!) I was simply astounded by their tenacity in finding and fixing my leak! Thank you all for such a great job!!!
Russell Smith
4 years ago
Very friendly and honest. Installed a new water heater for me after we found a gas leak. Had me back up in running in less than 24hours.
Clarence Bere
3 years ago
Aaron was the tech he did a great job, on time and very neat. Have used ASI before and will always use them. Will always recommend ASI.
Matthew Hayes
2 years ago
I needed to have a toilet drain pipe and closet flange moved during a bathroom renovation, as it was only 8 inches away from my wall. I contacted ASI and they were upfront and clear about what had to be done to fix the issue. Their estimate was by far the best value I received among the three that I obtained. The plumber they sent, Dalton, was on time. He was extremely professional and personable. He communicated well with me throughout the day regarding how long the work would take. The job was well done and no mess was left behind at all. I've been able to finish my bathroom remodel and have a beautiful product. I cannot thank ASI and Dalton enough for the work they did.
Nancye Johnson
6 years ago
The service was well done, on time, very friendly and quality products. We have had several service calls. We especially liked Roman and Carleton. We had others but could not remember their names but everyone has been great! Carleton stayed to finish yesterday so that our contractors could come on Monday to do their work. We look forward to having our new sink and toilet hooked up very soon! So we are not done yet!!Thanks,Nancye and Greg Claypool
Lawrence was thorough, professional, and courteous. He also took time to communicate to us clearly about warranty information and care of our new product. We have hired ASI before, and they have always done a good job.
Mike Sloan did a great job putting in our new water heater. He is a very friendly man and worked hard to solve problems that arose as he was installing the unit. I would recommend ASI Plumbing to all my friends.
Very professional. Showed up when they said they would and did quality work. Definitely going to call again next time I need plumbing work.
Ericka Azzarello
2 years ago
I've used ASI in the past so they were the first ones to call with a water valve issue in my new home. Carlton was prompt, professional, and answered all of my questions I had regarding the service. The workmanship ASI provides is top notch. As a woman, dealing with contractors can be an experience where we feel taken advantage of. I've never felt that way with ASI (Roman and Carlton) and they've been honest with what service needs done and very reasonable pricing, beating out the competition. Highly recommend for all your plumbing needs!
Deanna O'Neal
11 years ago
My family and I have lived in our new house for only 2 weeks. We are new to the area, so we don't have any plumbing connections and were connected to ASI through our home warranty company. Mike, the service provider was very polite and thorough. He explained everything and didn't pressure us to get some work done we discovered wasn't covered under our warranty. He called ahead and arrived within the scheduled time frame. Overall, I'm very pleased.
April 24, 2021Asked ASI to do four things: (i) reset the toilet to fix a leak; (ii) replace kitchen basket strainer to fix a leak; (iii) install new garbage disposal; (iv) and drain clog.Allen was our plumber and he did a great job. Professional, friendly, thorough. Would ask for him again if needed.Around the summer, 2018Main water line broke with water coming out from lawn. Contacted ASI. Owner (Jim) called me and explained my options concisely with quotes for the work. His plumber, Josh, was exceptional: polite, professional and was sympathetic to our situation of not having water at home. He kept us updated and was patient in answering all our questions. Kim, who answered most of my calls was also very nice. No billing issues. I wish I could better express my gratitude for their help.
Big Fat Art Cat
8 years ago
Mike Sloan!!!! He really went above and beyond and this is not the first time. Mike Sloan is the reason we go back to ASI again and again for big projects like 160 feet of sewer line to a sump pump replacement he really makes a huge effort to not only do a great job but is also a really nice guy.
Becca was absolutely fantastic. Apparently due to the size of the cabinet holding our old H2O heater there were going to be adjustments to the installation process. She didn't bat an eye but simply made the necessary changes and proceeded with the safe installation of the new heater. She kept me updated during the entire process both with àn eye towards safety as well as any impact on $$$.I personally would give Becca 10 stars if the system would allow. She's quite knowledgeable and thoughtful about the needs of her clients. (Even my mini Dachshund Leroy is her new best pal.). Happy HolidaysEdit to update. There were three of the plumbers out here yesterday 12/23/22 to attend to a H20 leak. (No one's fault, the downside of buying an older home.)I remember one of the guys went by the nicknameTiny but I am not great with names in general. In any case, they were all efficient, well mannered and did a fantastic job with rerouting our pipes. We are happy repeat customers of ASI Plumbing.
David Meredith
7 years ago
Just wanted to give a shout out to Mike Sloan! He was at our house twice in a two week period and could not have been more thorough and efficient. I would heartily endorse him and any of the great employees of ASI plumbing. If you need a plumber call ASI first. Thanks Mike.
Miriam Marcus
8 years ago
Carlton was superb and went beyond the call of duty by cleaning out our lime built-up shower stall before leaving. ASI always delivers a quality result!
Mary Thompson
4 years ago
Josh came when he said. Did the job to our satisfaction and went above the standard. And left in record time. We were impressed by his professionalism and his caring attitude. We will recommend him to everyone! Thanks Josh
Trish Maxwell
3 years ago
Stephen was our service technician. He did a great job and did not leave any mess. The job was not an easy one, 2nd floor install in a small closet. Even though a tough job he got it done in just a couple of hours we had hot water again. So glad we called ASI to replace our hot water heater. Very good price too!
Robert Szappanos
2 years ago
I was very pleased with the installation of a new hot water tank and a expansion tank. Plumber Allen Clark did a first class job. In the future I will use ASI plumbing for all of my plumbing needs. The total price for the job was great also...very pleased....
Margaret Ivie
4 years ago
Josh was quick, informative and did a great job. As always, ASI is easy to schedule and communicate with and provides reliable, honest service.
Tyler and Dalton were great to work with- professional, helpful and thorough! After the leak in my yard had been fixed, Tyler helped me identify and fix a leaking toilet I never even knew was an issue. Thanks so much guys!
Chris Reynolds
5 years ago
Excellent experience with ASI Plumbing from start to finish. Carlton was the serviceman that did the work. He far exceeded my expectations. Carlton had my old water heater drained & new one installed in just a few hours. I would highly recommend Carlton & ASI Plumbing. I will be using ASI again!!
ASI did a great job, appt was set within 24 hours and problem fixed in under 1 hour.
Excellent customer experience! I got a clogged drain in my basement this morning and tried to fix it myself, but soon realized it was beyond me. I found ASI online with an $83 offer to unclog any drain. I called them up and had a very nice chat with the scheduler and the company owner, Jim. They got Carlton Pierce out to my place at the time they said they would and he arrived in a sharp looking, clean van. After a brief and friendly introduction, he put on some booties and started investigating the situation. Carlton provided some great advice on my overall plumbing, which I really appreciated, and went right to work on the clogged drain -- 25' of snake later and the cast iron drain pipe was flowing again! He did a fantastic job and was such a professional and friendly guy. I will definitely use ASI again! From chatting with the folks on the phone to Carlton's great work, and the price, the entire experience was superb. Thank you!
Camikka Galarza
a month ago
Cody replaced the stem to the shower faucet. It took him about 30 mins. He explained everything before doing it, got the job done, and let us know everything he did after he finished. I appreciated the information and feedback to help make my mom feel at ease with the work that was completed. Everything is working great.
Will McVicker
5 years ago
Just moved to Louisville, and the house we bought had a cast iron pipe that was dripping. ASI came out, gave a reasonable estimate, and got it scheduled the next week.The job was done within the day, everything was left clean, even though they had to cut away some drywall to get to the pipe. The place looks cleaner than when they got here.Very satisfied and highly recommended.
Shelley Antle
2 years ago
The plumber was friendly and very knowledgeable. He quickly identified the source of the leak under our kitchen sink, explained the work he was going to do to fix the issue and completed the work quickly. I also asked him to look at a leaky faucet in our master bath. He provided me an estimate, which I felt was reasonable, and set up an appointment for that repair. (Due to the time it will require to research & get parts, he couldn’t do the repair today, nor was I expecting him to.) Great communication, reasonable prices (compared to other plumbing companies in Louisville) and quality work. I will continue to call ASI for our plumbing needs in the future!
Shanon Searle
7 years ago
I recently had some major plumbing done to my house. ASI has been amazing to work with. Mike Sloan did a great job making sure everything was flowing correctly once the pipes were laid!
Joel McCauley
2 years ago
I was really, REALLY happy with my experience. I can't compliment ASI enough for their professionalism and great customer service. Everyone from the person who first answered the phone, the estimator and the person doing the work were fantastic. They followed up on everything they did and even gave me advice on what to look for when getting bids from others. The experience gave me hope that there are still really good companies left that care about the work they do and how they do it and the customer. Excellent experience all the way around.
This was my second time using ASI. As before, same day service was offered. Mike was on time and took care of my new gas valve installation within about 30 minutes. Would recommend ASI to anyone.
Butch Polston
3 years ago
The guys did a very fast and wonderful job. Very nice and explained everything very well. I would refer them to others and I would use them again. And both guys came with face mask and gloves to keep my family safe from this virus.
Very happy with ASI plumbing. Needed a water heater replaced and it was scheduled quickly, the licensed plumber arrived early and completed the job professionally and was extremely courteous. Many thanks to ASI Plumbing and to Josh for getting the job done extremely well with no mess left behind! I will definitely be calling again when I need a plumber.
Michelle Kay
6 months ago
Kris Sexton was great to have in our home in a bathroom renovation and a washer/dryer hook up. He was timely, called before arrival, put protective show covers on & floor covering down. He kept us up to date on the project and his expected finish time. When he finished, he cleaned up and let us know he was finished and leaving. I highly recommend him and will use him and ASI again.
Marilyn Moser
3 years ago
This was my first time to use ASI Plumbing; I heard about the company on Nextdoor. My bathroom plumbing was stopped up, I called them this morning and Josh came out to my place the same day, just as I was told. He was polite and professional.
Heather Wampler
a year ago
The technician Tim was so kind and professional. Our outdoor faucet broke and he did the repair, looks good. Appreciate his work.
jessica carpenter
8 years ago
I recommend ASI for any plumbing needs. Mike Sloan takes care of us every time we call. We specifically ask for him because he comes when scheduled and he completes the job in a timely manner. He is very friendly and lets us know the problem and what we can do to prevent the situation. ASI is very reasonable in cost as well and they give you an opportunity to save more money when you schedule service online. This is a very convenient service. Thanks ASI for being a wonderful and affordable business!!!!
My experience with ASI was excellent. The technician was extremely nice and thorough. I will do business with ASI again.
Kelly Gannott
10 years ago
We have old plumbing and have had to call Kenny and Mike at ASI multiple times in the past several months. They have always responded promptly, efficiently and effectively. I consider them to be Plumbers Plus because they not only understand pipes, but that actual people rely on them.
Pamela Spalding
4 years ago
I came home and realize my cellar flooded. My sump pump stopped working and it was still pouring outside. I called ASI and spoke with very nice young lady who scheduled me a service call from 10 to 12 that morning. Aaron called me at 9:15 and and told me he'd be there in 30 minutes. He was on time, professional and did a .great job. He was awesome! Thank you so much for coming so fast..
Movie Gourmet
4 years ago
Last night the shower head broke off inside the wall. Within 30 min I had an online appointment booked for today with my favorite plumber. There is a hole to be repaired, but with a plastic bag and some tape we are back in business until our handyman can get here. They talked me through what I wanted and I am very happy with the service.
Vicki Brabandt
4 years ago
Carlton did a great job repiping my house inside. He took time to explain anything I had questions about. James and Tyler assisted in helping with the job too and they did a fine job as well. James also took time to explain several things that I wasn't aware of. Well knowledged crew who did a professional job and made good suggestions along the way.Thanks guys, and thanks to Jim who came out before work was done and patiently went over everything with me. I now know a few things about plumbing!
Brandon Talbott
2 years ago
They came in and fixed the issue with little time and no issue. Was straight to the point. Respected my home and even cleaned after themselves. Would recommend to others.
Mary Milliner
4 years ago
Having to take 4 cold showers this week after spending money on trying to fix my whirlpool water heater that the thermocoupler had been replaced 3 times in the past 7 years was frustrating to say the least. With a newborn moving into my house in the next few days I needed hot water & I needed it fast. I went online set an appointment & within an hour recieved a phone call from the owner of ASI & he was able to set up an appointment for the same day & got me a water heater that would work when I needed it to. The plumber, Phillip was extremely nice & worked quickly to get my new water heater hooked up. He installed the water heater & left his work area clean & made sure to lock up the basement door before leaving. I'll definitely recommend them to friends & family. Great job!
always a good experience using ASI. today, josh was prompt, thorough, knowledgeable and courteous. 5 stars.
Derrick Mills
11 months ago
Quick response on estimate and out the next day to fix my shower valve. Service was great.
Had a plumbing issue yesterday morning with water coming from the ceiling. Called ASI and Philip and his helper were here within a few hours. Fixed the bathtub drain and plumbing in the basement. Professional crew, fast service! Happy Customer! Thank you! 😊
Katherine Perry
2 years ago
It was not my week for plumbing issues. We had a dishwasher installed because ours died Jan 1 (different company) and after that, the hot water stopped working. I looked for a place with good reviews and found ASI so I went to schedule online (usually a disaster in itself). I got to their page and they had an appointment for the next day, Monday, (Sceptical me 'ya right') So I booked it fully expecting them to call and reschedule. They not only did not reschedule but they showed up precisely on time and told us we needed a new tap. While they were here they repaired a shut-off valve under the sink. I got a new tap that day and called to schedule having it installed. They did not have any appointments till Wednesday So I took that. I mean no hot water is a drag but we could live with it. That night the kitchen drain clogged up so we could not even run the dishwasher or fill the sink and wash dishes by hand (ugh) we tried and tried to unplug it but could not. So we called ASI back to beg for a sooner appointment. Amazingly they fit us in that day and Desmond came by and fixed the clogged drain and installed the water taps. We now have hot and cold running water that drains.Time for the bill. I was scared to even ask but when I was told the final cost I was terrific. . One thing I liked about them is that everyone we talked to made sure we knew the price ahead of time. I, till the end, expected them to add on hidden charges and upcharges but that never happened. They are reasonably priced, honest, and do fantastic workI can not say enough good about this company. Do not hesitate to call them!!I liked them enough I added them as a contact on my phone. I WILL use them again.
I have used ASI multiple times and they have always done a great job. They helped set up an appointment that would work for me. Josh was very professional and did a good job explaining what he was doing. I would definitely recommend them and use them again.
Thank you all for your hard work, I love the workers and the co owner i will be recommending you all to everyone. Very professional Cal and other worker can't remember his name, great job, great company I give 5 stars to all.
I called ASI at 12:30 PM needing to have my hot water heater replaced, they had a plumber at my home within an hour and had it installed by 5:30 that same day. Roman was FANTASTIC very polite and professional, we could not have been happier! Thanks for you prompt professional service, you have a customer for life.
Robert Rogers
8 years ago
Mike Sloan came at 7:00 AM today in response to an emergency call yesterday afternoon. He replaced a hot water supply line to a vanity, which had split and also replaced the cold water supply line. Work was neatly and efficiently done with no hassle. I was very pleased with Mike, as I always am with ASI Plumbing. They are an A-1 company. Bob Rogers. 114 Dorsey Way, Louisville, KY
Very professional, affordable, and quick! ASI repaired a leaking pipe down in the slab of my home and replaced and toilet for me. Great communication with me about the job done. Everything was cleaned up really well. The concrete that was poured back down after the pipe was repaired was smooth with the floor and well done. Very impressed!! I will use them for all of my future plumbing needs and recommend them to any family/friends in need.
Joyce Thompson
2 months ago
My outside faucet had to be replaced. Nice tech. 5 star all the way
Mike Sloan did a great job replacing a sump pump for me. He was very professional and friendly. I highly recommend ASI and will be calling them again in the future.
Carlton was AMAZING! He replaced several pipes & water lines in my home & installed my new bathroom vanity & faucet. He was very professional & very calm even after working 2 late nights/long days to get the job complete.
We've used their services twice now for a stopped drain and they are typically in and out very quickly, very concerned about cleanliness by bringing their own towels, shoe covers, etc. Always kind and very helpful.
Joey Betterton
5 years ago
John King was our tech that did all the work and he did a great job of coming out as soon as possible to work on our damaged main drain. He was very professional and he prioritized getting our plumbing back to normal function. I would highly recommend John to do any future plumbing work that friends or family might need.
Had a great plumber, Carlton Pierce.The job showed more problems than I ever expected. He worked for hours, over two days' time to get it all done correctly. He would devise a way to fix difficulties that popped up more than once.He would always talk to me about what was done, and explain about any questions I had.He did an amazing job, and went well beyond what would be expected.I'd recommend ASI, and Carlton for any job. Thank you!
Ayanna Cummings
6 years ago
Carlton was on time, polite, professional, and a pleasure. We called ASI to fix my mother's plumbing after the pipes froze, exploded, and basically made our lives miserable for a few days. We already had a bad experience with a different business so we were leery but everything went so smoothly and Carlton did exactly what he explained he would do. Customer service from the woman who called (sorry I forgot her mame) to verify the work order was top shelf and she was so nice. Very very pleased with the ASI team.
Kendrick Coleman
8 years ago
Mike Sloan came out to replace a shutoff valve that had broken because it was old and just didn't want to turn any longer. For replacing both the hot and cold, it was $229 which is worth it IMO because I didn't want to attempt it myself. He was very kind, prompt, informative, and even took a look at some other plumbing issues while he was there. Thanks ASI!
Amanda Lewis
7 months ago
Kyle was wonderful he called to let us know when he was on his way very respectful and thoughtful. Made sure to keep everything clean and how it was before. Definitely recommend him and ASI as a company. They are on top of their game by keeping you informed on pricing and appointment times. And even followed up the next day to see if everything was ok.
Linda in Kentucky
4 years ago
Josh with ASI Plumbing called 30 minutes out, as requested; asked all the right questions about our water heater issue; gave me an estimate on the other two plumbing issues; and, worked swiftly to get the jobs done. He was courteous and cleaned up after himself. We are really pleased with the work done. Thank you. We will be calling ASI again in the future.
Lynne Roeschlaub
6 years ago
Wow! Is all I can say I am so impressed with this company I wish I would've been using them the whole time I've been here in Louisville Kentucky. I assure you I will never use another plumbing company again. Professional, courteous, efficient, honest and very well priced. I actually wanted to leave him a tip but I couldn't put it on the card! If you're looking for great plumber services look no further, ask for Mike SLOAN with ASI plumbing!!!!!
Tiffanie Riley
9 years ago
I didn't love that I had an emergency situation that needed ASI Plumbing's services at all (what homeowner does) but they definitely made the situation more tolerable. I liked that they sent a picture of the person who was going to be coming to my house so I would be aware and feel safe allowing a stranger into my home. Mike talked me through the whole process, giving me the prices of everything so I would not have any surprises. He worked diligently to fix my issues with respect, a good personality and attitude. If I ever have an issue again I will definitely be calling Mike and ASI to help!!!
Johanna Valencia
4 years ago
I had Josh L. come fix a clogged drain. He was on time, super polite, and he was really great around my dog. He finished the job quickly, left no mess, and let me know what the issue was and how to avoid it in the future. Will definitely be calling ASI for any future plumbing needs.
elizabeth paige
5 years ago
Mike Sloan was timely, professional, courteous and fixed our plumbing issue! What more could you ask? I will call ASI Plumbing the next time I have a plumbing issue.
The online estimator was very easy and convenient. We got a 26 year old State water heater replaced with a brand new State water heater. I was glad to stick with the same brand. Decent price and great service, definitely recommend!
Timothy Lambert
7 months ago
Needed a garbage disposal replacement. The service was scheduled for the same day that I called. The plumber arrived exactly as scheduled. Completed the job quickly and kept the repair area clean.
Jennifer Sills
8 years ago
Josh At ASI was very courteous, professional, and helpful. He accomplished his job in a timely manner and went above what was necessary in preforming what was required. ASI itself sent someone out quickly when called to inspect the problem gave me an estimate then sent someone and fixed the problem.Over all I would recommend Josh and ASI in the future. I would give them more stars if I could.
Didn't use them. Was not competitive price wise. Got the job done at half their estimated starting price. But they have been bugging me by mail and email.
Anthony Ellis
4 years ago
I had the pleasure to contact ASI Plumbing about a sewer pipe break in our alley for an 1860s home. Jim and his team from ASI were extremely professional, responsive, and on site in a matter of hours. His estimates were reasonable and much lower than other competitors. I would highly recommend ASI Plumbing and their team and would never hesitate to contact them about a potential plumbing job or emergency.
wolf pressburger
3 years ago
As plumbers go I've always had good experience with ASI and Phillip. Shows up on time and works hard. Accommodating even when thrown something extra. Cleans his mess and personable. Very reasonable pricing.
This company is wonderful! I had a new sump pump installed within 2 hours of my initial call. Jerry was very personable
And knowledgeable!
Would not hesitate to recommend them
vlad the Inhaler
8 years ago
This company will do a job for you As you would hope and expect. We are more than just pleased and we will tell our friends and neighbors these are the Pros to call when in need of the best plumbing for your home or business. The fellow who did this work is what I consider a real mechanic. We had our gas line shut off due to a leak in the line, no gas for heat, no hot water. It was a very difficult job it took some 7 hours, they stayed at it till the job was complete...more than we even expected in its quality...beautiful job.Thanks to Mike Sloan of ASI plumbing....Oh, and the price was very fair, it would be hard to find any better than these folks! G. Ferrante Louisville,Ky.
The technician Aaron was very thorough with everything he did. I admit I was tired and impatient and hungry after getting back late the evening before but he was very patient and took all the time he needed to do the job right and the pricing was exactly what was quoted.Thanks for a job very well done.
I had a hot water copper pipe leaking in my finished basement that I found on a Friday evening. I turned off the water to our house to stop the water leak. I then started looking for the best plumbing company that I could find so I could get it repaired quickly and get the water turned back on as soon as possible. I also was concerned about some of the horror stories you hear about exorbitant charges in such situations. I think I got lucky and did find the best plumbing company for my problem. ASI has an online scheduling service that lets you know when they can come and take care of your problem. In addition to scheduling on line Friday evening , I called Saturday morning and asked if they could give me a close estimate on the cost which they did quickly and correctly. I had scheduled between 12 and 2 pm on Saturday and Plumber Carlton Pierce arrived within that time frame. He was very pleasant, knowledgeable and professional. He had my water back on in approximately twenty minutes and also made some suggestions to me regarding my water pipes and other plumbing issues. Although I would not say they are cheap I think their price was very fair and probably less than I would have paid at many other plumbing companies.I was very pleased from start to finish with Mr. Pierce and ASI Plumbing. They will be who I call for future plumbing issues.
Very fast and friendly service. I wish I could remember the tech's name that came out, because he was extremely friendly and professional. I will absolutely call ASI if I need any plumbing work in the future.
Margaret Brown
2 years ago
Reed Installed washer box in upstairs bedroom. Did a great job and a very nice & polite young man. Will use ASI again when needed, thank you.
Emonee Wilkins
2 years ago
The plumber was nice but dingy. I have a main floor restroom and a lower restroom. The lower restroom is where the back up was. He couldnt take that toilet out so he had to move the toilet on the main floor. First he sent the snake up the wrong valve and I was coming out the vent on my roof. If I hadn't been looking out the lower level restroom he would have never known. He never came back down and check all the back up, he did unclog the toilet but I still had standing water in the shower downstairs and even with an warranty if they found other than toilet paper they was going to charge me an extra 280 on top of the 400 I had already paid for his mess up. I told her nevermind but I will never use them again 😪
Roxanne Lewis
2 years ago
The plumber was nice. He even went out to the car to get the toilet I was having installed. Was fast and efficient. For the amount of money I paid, found out the plumber did not do two things he was supposed to do - wear foot covers and put down a floor drop. It's okay tho I couldn't install it myself so well worth it.
Employees are knowledgeable and quickly figure out and fix exactly what's wrong. Very nice people with positive up beat attitude. Patient people who don't mind going that extra mile to explain your situation and what to do to help prevent it next time. Lock these guys in your phone and make them the permanent plumbers for your home! I did.
Tech arrived on time, called ahead to let us know he was coming, was very professional and helpful, and got the job done quickly. Great experience, highly recommended!
Carlton was friendly, professional, and did a great job. He made everything look nice and neat and was careful with my property. I really appreciated the job he did.
Today Carlton came to handle our broken pipe problem. He was on time, covered his feet, and got right to work. I can never say enough good things about Carlton. He is always professional, but also kind and friendly. He explains the problem in detail (in layman's terms, even.) and gives a quote in advance. No surprises. I have used this company for years and whenever there is a problem, it's more like a friend, who is talented in plumbing, is coming to visit. We love you Carltom!Jan 8 2019,ASI came, again, for a bathroom tap and drain replacement. The administrative assistant was great. She set up an appointment that was perfect for my needs. Carlton arrived after calling. He assessed the situation and gave me a quote. Before replacing the drain, he pointed out a potential future issue with our ceramic sink. I love that about this company. They always inform me before hand and give me choices, instead of just doing the work and then dropping a bomb. This is such an A+, top notch company. We bought a super modern, VIGO low flow faucet, and Carlton took the time to educate me on the pros and cons of low flow faucets, so we didn't have any future problems. Another 5 star visit from Carlton!Another 5 stars for Carlton! He moved a gas line for me. He is always courteous, thoughtful, and fastidious. Everything is in perfect order when he leaves. I love ASI. Their quality is consistently superior.
Okay, so nobody really loves having to call a plumber...it almost always means you have a problem. But what you can love is having someone show up on time, dress and act both professionally and friendly, be clear about the work and the costs, and then accomplish the repair perfectly. That's what Carlton Pierce of ASI did for me. All accomplished in a timely fashion and leaving a spotless worksite behind. I've tried several plumbers for various projects and problems before with varying degrees of satisfaction. Now I know who to call. Highly recommended.
Scott Franklin
5 years ago
Water heater broke unexpectedly on a Friday morning and ASI was able to install a new water heater within 5 hours of my call.
Mike was curtious and did great work. Left everything clean and working great. Would definitely recommend to anyone and plan to use for any future plumbing.
Jerry was very professional and knowledgeable. Great prices too! Will definitely recommend ASI to all my friends and family.
Communication is top notch with ASI. Quick to get issue assessed and repair scheduled. We will use again in the future.
Troy Finsel
11 months ago
Fast and professional. Came when they said they would and had great follow up during and after the work was complete. I would highly recommend!
Diann Livingston
3 years ago
Called midday and they were able to work me in the same day. We couldn’t use our water at all due to water coming out the top and bottom. But we are all set and good to go now. Thanks!
CHRIS WAS ABSOLUTELY AWESOME AT EXPLAINING WHAT NEEDED TO BE DONE AND WHY THEN HE EXPLAINED AT THE END WHAT HE DID. THE JOB WAS WELL DONE TOO.
I had ASI out to gut my plumbing wall and run plumbing upstairs for a new bathroom. This was already a large project, and they discovered that my cast iron piping under my slab foundation was deteriorating and needed replaced.Chris was able to work with me and figure out a way to run everything behind my cabinets which saved me a ton of money. He and all of the team worked their butts off on multiple nights to fix everything. He was great to work with and had a lot of patience with my dumb questions.I would absolutely have him or any of the other plumbers they sent out back if anything else needs done. A big thanks to Chris, Quentin, Allen, Jerry and everyone else at ASI for helping out an old lady.
Had a very satisfying experience with ASI plumbing. They were very professional and prompt with service. I will definitely use their services again.
Gerry was fast thorough and professional, will definitely call again next time we’re in need!
Ronnie Stidham
2 months ago
We had a sewer drain replacement over a two day period.( Luke 1st day & Jerry 2nd day). They both were very courteous, knowledgeable, professional & on time each day, & cleaned up their work area after the job was completed. Very reasonable pricing as well.
This was our first experience with using ASI Plumbing and we were well pleased. Carlton arrived on time and was the consummate professional in performing work on our system.I was interested in preventive maintenance on our sump pump and have repairs made, if necessary.Carlton examined our system and cleaned and inspected it for any issues. I really appreciated being told we didn't need unnecessary repairs or replacements that would have just increased the cost to me!I would recommend ASI Plumbing to anyone wanting trustworthy, cost effective service to their plumbing needs.Art Miller
ASI Plumbing once again provided excellent service! Affordable, professional and everything in between. HIGHLY RECOMMENDED, especially as an alternative to more [unnecessarily] expensive options (i.e. Tom Drexler).
Malinda Wickham
2 years ago
What I thought was going to be an easy fix to install a new toilet turned into an all day job. Philip and his apprentice got to work right away and didn't waste any time. Professional in appearance and work. Practiced the social distancing that is recommend. Very pleased with the work I had done. I plan on using ASI in the future.
Roman Hagg with ASI plumbing replaced my hot water heater and did a great job. He was knowledgeable, punctual, and professional. He completed the job quickly and left everything in great condition. Would recommend for service.
Had them come out to replace our water heater. They were very easy to work with and gave a good price compared to other companies I received quotes from. Our plumber was so great that we got them to do another job for us. Recommend!
I used Angie's list to find ASI plumbing. I spoke to Byron who was very polite and courteous. He took my information and sent me a great estimate. James came out to make the repair. He even found a remedy that saved me over hundred dollars. They never upsold me and were polite on each call I made. Those calls were from not their fault but because I made a mistake. I would highly recommend this company. Professional looking and operating from top to bottom. Byron, James and Madison I thank you!
Joshua Allfree
2 years ago
We have used ASI many times over the years. They do a very thorough, professional job and stand behind the quality of their work. We recently had a slight issue with the quality of a job and the issue was quickly resolved without additional cost. We will continue to use ASI for all of our future plumbing needs.
We schedule service with ASI Plumbing today, and wow Mike Sloan called right back and said is on his way that was fast.The overall service and professionalism was awesome!!! We hope we don't have any more problems, but if we do we will call ASI Plumbing and will ask for Mike Sloan.
Phillip did a very nice job of installing my dishwasher. He was very professional and friendly.
I called to get a quote for commercial work and was advised that they are not doing any commercial work at this time. I can understand, but the supervisor was rude in his delivery of this information.
The plumber carlton arrived on time , he was pleasant, prepared, and efficient. He made sure I understood what he did and went that extra mile to tell me things I needed to do in the future to maintain the disposal.
Thanks.
Allen with ASI was great. Very polite and thorough! I have used ASI a few rimes in the past and will use them again when needed. Great company!
Our water heater went out and we had to get a new one. We talked to several plumbers and settled on ASI--a fortunate choice. They came right out and even gave me a quote over the phone.When Steve got here, it turned out the heater they brought was the wrong size, because I didn't know size made a difference. He immediately went to go get the right one, but he realized after further investigation we couldn't have a gas heater at all--the CO2 pipe just wouldn't vent right in the small space we have to put the heater in. Now we had to get an electric heater AND a dedicated circuit for it.Ben at ASI recommended an electrician (who was great) and poor Steve came back a THIRD time without complaint. On the morning when he was finally able to install the heater, Steve was early (which was great) and efficient. He finished before he had originally said he would, even after telling me about a leaky valve in our basement, and fixing it for a reasonable fee. In fact, the whole job was half the price of some of the other plumbers I got estimates from.Steve wore his mask at all times and patiently explained everything to me--both of which I really appreciated. ASI is our go-to plumber from now on.
Stephanie D. Williams
2 years ago
I have booked ASI Plumbing three times in the past 12 months. Not only is the pricing fair for the services, each licensed plumber was professional, knowledgeable and delivered perfect time management. I am renovating a home built in 1946 and today I had all the water pipes in the basement, kitchen, laundry and bathroom restored from the original case iron, . This was a day long job and the team handled it with excellent precision. I want to personally thank James Gallahue and Kyle Hamilton for putting my mind at ease repairing the water pipe system back to superb condition. Their work is high quality and I strongly endorse the services of ASI Plumbling. I will continue to book ASI for all my maintenance projects.
The Plumber that serviced my home was Roman Haag. Very Professional and explained everything he had to do. Also showed me what was wrong. Very pleased and Satisfied with the work. A job well done. Will definitely call again if I have plumbing problems
Deborah Cross
5 years ago
Roman Haag was very nice and knew just what to do. We are very satisfied with the work and will recommend ASI To are friends and family.
ASI was able to help me sooner than anyone else and the plumber was very professional and friendly. All of my questions were answered and the repair to my leaky valve and toilet replacement was done in a very timely fashion.I will be calling ASI again when the next pipe related disaster strikes.
ASI showed up when they said they would, got the job done quickly and professionally, and even went the extra mile with some finishing touches...all for a great price. Allen did our work...he did an awesome job! Thanks! I highly recommend ASI.
Monique Jordan
3 years ago
From begining to end ASI was awesome. When I first called I knew I called the right place because the customer service was, courteous, caring, & was the nicest customer service I have ever received. The plumber came on time did an amazing job and they called me to check on the job the next day. They should change their name to Amazing ASI Plumbing
Mike Sloan was very thorough and professional. He listened to all of our concerns and answered all of our questions. It is a relief to have faster more efficient plumbing in the house. Thanks Mike!!
ASI plumbing was Great!!! Allen was easy to talk to and very professional and did an awesome job. Will definitely hire them again when needed.
T Gettelfinger
8 months ago
Hired ASI to install two new toilets and had a great experience. The plumbers (had two) called ahead, were punctual, professional, and very personable. In addition, they were careful with my flooring (wore booties and used drop cloths) and communicated well throughout the process. This is the second time I’ve used ASI and have been quite pleased both times. Would definitely use them again for any future needs.
The technician was very profesional, called prior to his arrival, and was on time! The quoted price was actually a little less, due to an online coupon. I highly recommend ASI Plumbing.
I would highly recommend this company. Roman was the serviceman that can put. He was very knowledgeable, efficient and polite. We will use this company again for any future work we may need done and specifically ask that Roman be the serviceman on the job. Great Job!!
Charlotte Marshall
2 years ago
ASI came out after I had another plumber misdiagnose and overestimate a slab leak I was having. I had a fantastic experience with ASI all the way through, the customer service rep was very helpful in taking down my concerns to get me scheduled. For the initial visit, Jimmy was so knowledgeable and was able to accurately diagnose the issue and get me a very fair estimate with multiple options. I was able to get scheduled quickly. The technician, Dalton came out on the day of and did a wonderful job with the work, followed Covid protocols and cleaned up afterwards. I appreciated everyone I interacted with at ASI and will come back for any future plumbing needs! What a relief to get my issue resolved at a fair price by knowledgeable and trustworthy people! I had them back recently for a different issue and Dalton and Austin did a fantastic job.
Daniel Williams
5 years ago
The tech showed up at my house within the window I booked for, was professional and helpful, and got in and out quickly. The job was done well, and I couldn't be happier. Thanks ASI!
The job was done with great care & expertise by your people. Personnel were very polite, courteous and knowledgeable. Our house was kept clean during the in's & out's of the workers. I would like to thank Josh,Boo, & Austin for such a great job they done. I will recommend your company to any and all my family & friends who need excellent plumbing services such as yours.Thanks, For a job well done,Terry & Joan McCurry
ASI Did exactly what they said they were going to do: they gave me a window time and they called when he was on his way. Carlton was the gentleman who assisted me with my issues he was very professional and Kind. I asked him a ton of plumbing question an he kindly replied with qeustions. He had his little red booties that he put on each time he came into the home and he also brought his own ASI rug to sit on the back porch to use when he had to go in and out the house. I am pleased with the work he did and I appreciate him explaining things to me. Thank tou Carlton 🙂
I had to have some old clay pipes replaced with pvc because roots were growing into my pipes and causing a blockage. It was a nightmare problem but ASI and their employee Austin were a pleasure to work with. I’m someone who likes to know all the details about the problem, the fix, and how to prevent it going forward. Austin helped explain all this. I would hire them again.
Very good job. Did what they said they would do for the quotes price. Will use them sgsin.
Joe Mattingly
4 years ago
Carlton is awesome. No surprises was the best surprise of all. Were there when they said they would be. Also called first to let me know they were on there way.
Lindsay VanFleet
6 months ago
Kris and Jerry helped us with our plumbing issues and were very respectful and worked diligently to get the job done.
Samantha Hoffman
2 months ago
The whole experience was very smooth. I registered on their website and was contacted within 30 minutes regarding a potential estimate and schedule for repair.On the day I was given a 30 minute heads up call that they were on their way and when the ASI plumber arrived he was kind, very knowledgeable and helpful.I will be using ASI in the future. Thank you!
Ashley Denton
7 months ago
We had a blockage in our kitchen in where it wouldn’t drain. My husband and I ended up washing dishes in our tub. We were able to get a quote for someone to come out and fix it within 2 days right after Christmas. Steven was our plumber and we were scheduled for 4-6pm he called me right at 330pm to let us know he was on his way and he was here right before 4pm, fixed our drain and was cleaned up and gone by 5pm. He was very knowledgeable about why and how this happened and how to avoid it in the future. We were very grateful.
Jeffrey Jackson
4 years ago
The team of John and Steven were terrific. They were always polite, professional and friendly. They were neat and always cleaned up before leaving for the day. The work area was always safe and well organized. John helped point out a potential problem that was outside the scope of the original work request. We decided to have the additional work done now and I am glad we did. The additional work was absolutely necessary and we were able to get it done while they were on-site. A great time saver for everyone. They were so dedicated they stayed until 9:00 pm to finish a task instead of delaying until the next day. They sacrificed their time to help return things to normal. If you can’t tell, we are very pleased with the entire experience. I will definitely call on them for future work.
We needed our entire drain line replaced in the basement and ASI was truly amazing. We received bids from several other companies, but ASI came in and not only presented themselves in a professional manner, but made recommendations on how to make the replacement better and more efficient in ways no other company even came close to describing. By the time we finished the meeting was over, I knew that the job would be completed on time and with expertise. The installers were friendly, real craftsmen, and kept me informed every step of the way. We now have no worries about leaks and our basement has never looked better.
ASI was great to work with. They replaced my water heater and fixed plumbing issues by replacing the lines on the same day and at a reasonable price.
Josh was amazing!! Our bathroom sink and kitchen sink weren't draining properly. We called last night (Sunday) and they were able to get Josh here by 8am today (Monday). He was polite and walked my husband through every step and explained exactly what the issue was. He insured the clog was completely resolved before leaving. He was here for roughly an hour and half. He was very professional! Highly recommend! Moving forward we will be using ASI any time we need help.
margaret saunders
4 years ago
Roman was outstanding! He took the time to explain everything as he went along. He was very professional as well as personable. The main thing he was very honest. I knew I could trust him. I will ask for him again for any future plumbing needs. I appreciate the excellent customer care !
Replaced the water heater. Excellent job. Very professional and right on time.
Allen was very professional. Always kept us informed of what he was doing. Afterwards he showed us everything and made sure we were satisfied. They are now my go to for any plumbing needs.
Excellent service. Gas leak in three places on gas line. Replaced water heater all over Labor Day weekend and Derby. Professional team.
Garrett Milner
8 years ago
We had an emergency and called everywhere looking for a plumber to come out immediately. ASI replied and came out within the hour. Mike Sloan did a great job for us. Thanks for your prompt response and great work!
Josh does a great job for us. He has been out several times and is very professional. He let's me know all of the pricing upfront and answers all of my questions.Great company to work with.
Elizabeth Coomes
8 years ago
We actually had 3 separate issues with our plumbing today. Mike Sloan was our plumber. He was not only great at his job, he was very personable as well!We will definitely spread the word about our experience!
Craig Palmer
10 months ago
Incredible job done to our complete satisfaction, with the two excellent plumbers working a lot of time to repair (not just clean) and replace a bunch of our kitchen plumbung. Totally plugged when they showed up, running perfectly when they left. PLUS, they are genuinely great folks who freely discussed the problems and solutions and showed every step of the way. Also, the plumber they sent yesterday to try to clean out the clog with a snake was darned terrific too, but this required a whole lot more work, and he was honest and right to recommend the further attention and to help us get that arranged. We've used ASI for a number of jobs now and I recommend them without hesitation.
Katie Cohen
10 months ago
Luke was excellent. He was very thorough as he evaluated our leaking faucet. He went above and beyond to repair our issue and install our replacement. We are so happy we chose ASI plumbing. We will use again for all our plumbing needs. 100% recommend!
Speedi Hot Lunch Service
9 years ago
ASI Plumbing was tasked with a sewer line issue years overdue, and they did an outstanding job! Mike, Frank and Wade were on site and on time every day, they were more than pleasant to work with and completed the job without any interruptions to our daily business operations. We are so pleased with their work and would highly recommend ASI to anyone not only for being so easy to work with, but also for their high quality of work and willingness to go above and beyond.
Great work done. Was quick and very clean.
I didn't actually end up needing the repair, but the process of getting an estimate from ASI was second-to-none. Jimmy was professional and generous with his time, answering all my questions and helping me to problem solve a plumbing conundrum. An honest, straight shooter. Had I needed the repair I would have been grateful to go with ASI. I look forward to doing so in the future.
Tara Clarkson
3 years ago
I highly recommend ASI. The plumbers were very nice and respectful. I was impressed by their online notification system so I knew who would be completing the work before they arrived. They were punctual and courteous. They explained everything they did and I felt comfortable having them in my home.I have used their services several times over the past 4 years and continue to be impressed with the quality of work. Everyone I have had in my home or talked to on the phone has been professional and very nice. I highly recommend their services.
I called around to several different places to get estimates on replacing my water heater. Not only was ASI one of the highest rated, but they also had the lowest cost.When I called in, the woman I spoke with was great. I wasn't 100% sure about size and specs of my water heater and she helped me out with that, gave me an accurate estimate on cost to replace, and gave me the right expectations and estimate on time of arrival as well as how long the job would take.Carlton Pierce, my certified plumber, called me about 30 minutes before arriving and verified what I needed. After arriving we looked at the water heater together and he explained the process of replacing the water heater. I loved that. Also something I loved, after we went over the process and proposal he ran paper and tarps on my floor to the water heater as to not track in any mud on this rainy day. Very thoughtful.Carlton was easy to talk to, very knowledgeable, and thorough with his work.All in all it was an excellent experience from start to finish and ASI will be the first number I call when we build out a half bath in our basement next summer or an emergency pops up sooner!
Jeremy Belcher (RadioBelcher)
4 years ago
The water heater replacement job was done quickly and effectively. Carlton was very easy to work with and helped identify and resolve other issues we weren't aware of.
Roman came out and fixed a leaky drain pipe within the wall and fixed our toilet, which was filling slowly. He was fast and professional, and most important, everything is working great. I would highly recommend Roman and ASI Plumbing.
Jessica Woolard
2 years ago
Carlton took the time to explain everything related to the repairs he was hired for. In addition, he also helped me understand other issues that past plumbers never took the time to address. It was very refreshing and encouraging to have a knowledgable and patient plumber. I was very happy with the service.
Plumber showed up and was very professional and very nice.
My sink was backed up and he was in and out in 45 min.
I will definitely use ASI again.
Ashley Constant
6 months ago
Becca was absolutely wonderful. She was polite and professional. She told me what was necessary for repairs and everything she did was shown to me upon completion. Thank you!!
We needed help on a Saturday and ASI was there. Carlton came out and did a wonderful job replacing our main water shut off. He even took a look at another problem while he was here. Plus, our cats loved him. =) Thanks Carlton!
Steve Edmondson
9 years ago
Labor Day weekend, my sewer line was blocked and sewage was backing up in my basement. I found ASI on the internet and called. Within three hours Jim Reesor was at my house. I felt Jim was genuinely concerned about my situation. He and his staff came back out as soon as they could with the backhoe and started digging. They worked diligently to get my problem resolved. I would highly recommend ASI to friends and family. The service and quality was exceptional, they had us up and flowing in a short time. While I could not be home for the entire repair process Jim had one of his guys stop by in the early evening one night to help keep me informed on what stage we were in.Top notch group of guys.
Dan Vonderheide
3 years ago
We had Dalton and Kyle dig up our basement floor to repair the floor drain, which had corroded and collapsed. They also re-routed a drain pipe to account for another section of pipe under the floor that was at risk. These guys worked their tails off to do the job as quickly as possible, with the utmost professionalism, and to ensure that our space was clean before they left. I hope nothing else needs attention with my plumbing, but if it does I'll call ASI and ask for Dalton and Kyle.
Martha Karcher
3 years ago
Both gentleman that came to my home were very professional. They were covid19 protected. Also completely protected all surfaces near the parts replaced. Thanks again. The gentlemen were both very polite. Phillip was the man that did the work, and was very neat, and polite. It is good to have my plumbing working again. And no drips!
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