Best Roofers in Phoenix, AZ

TL;DR Express Roofing is the best contractor I have ever worked with.
The home improvement industry is full of people ready to overcharge and scam you, it’s unfortunately a fact. It’s the industry that has the highest number of unsatisfied customers, and we quickly learned why. We’ve had contractors not show up for weeks at a time, we’ve had contractors attempt to scam us out of over $10K of insurance money just because they knew how much we received from our insurance company, and we even had a company try to pressure us into a new roof that would’ve cost $40,000 (for our 1200sq/ft home).
Enter: Express Roofing. We got 5 different roofing quotes when it was time to focus on that aspect of our home. Every other quote was reasonable, and the companies seemed reputable. But Jeremy from Express Roofing offered something different from the rest. Not only was he not a salesmen looking to earn a commission if we signed right away, but he was representing his own personal family business. His father Rene is the owner of the company, and Jenna, who I believe is Jeremy’s sister, handles the office work and was the one who provided the estimate documents and scheduling. We decided to go with Express Roofing because of the fact that they are a small, local, family owned business and have been for many years. It also helped that their quote was very reasonable, and they could start the project quicker than anyone else.
They gave us an estimate of when the project would start, and it lined up perfectly with when we expected to get financing from our bank. However, we received a call about 3 weeks before our estimated project start date letting us know that they can actually start ahead of schedule. Normally that would be great, but we knew our financing wouldn’t be ready until after they had completed. I spoke with Rene and he said it’s okay if we waited until after the work was done to pay. Their crew (non-subcontractors which is very important), completed the project in 3-4 days. They were the most polite crew that we have ever had work on our home, which is saying a lot when you consider how disruptive a new roof can be to the people living inside of the home. Roofing is also a very messy process. However, if you walked around our yard after they had cleaned up, you would have never known they were even there in the first place. Not only that, but I came outside at one point and saw that one of the workers was repairing loose boards on our back gate – something that was already broken when they arrived! The new roof looked perfect, and the crew did an amazing job on every single aspect.
This is when we ran into an issue. We found out that due to our bank being understaffed, our financing was being delayed. I quickly updated Jeremy and we agreed on paying half now, and half in about a week when the bank finished processing the loan. A week goes by, and the bank still isn’t done. I know how much of a problem this is because Express Roofing needs the money to pay their workers and pay for the materials. We fully expected to be sent to collections due to our delay in payment, but right away Rene contacted me. He told us that he built his company on understanding, and if they are a blessing to each of their customers surely it will come back around and allow his business to prosper. He said they are okay with waiting a little bit longer until the bank is able to finish the loan processing.
If that doesn’t convince you to hire Express Roofing for anything you might need, I don’t know what will. They are a living embodiment of the ever dwindling American Dream. A family run business that is more concerned with treating their customers the right way than they are making as much money as they can. I’m sure I don’t have to draw a distinction at this point, but that is something that you will never, ever find when dealing with any kind of corporation. The home improvement world did its best to ruin my family’s excitement about our small fixer-upper, but Express Roofing repaired that damage overnight.

I am very happy with the new roof they put on our house. Bok was great to work with.

great roofing company, they have roofed my main house, guest house, and recently my patio roof.

We had our entire roof removed and replaced. The CVW team was accommodating, professional, and on time. We had a few quotes and CVW had the best options and by far the best presentation when the insurance adjustor came out to our house. Their team was there everyday on time with no problems. We are happy with their great work and would highly recommend them.

The job hasnt been done still waiting