Best Repairs in Phoenix AZ

Service was amazing! Will definitely be returning and recommending to my family and friends

Very nice woman at the front counter!

We have been with Rockman Pool Service for just about a year. We have used them for our weekly pool service and they installed a new distribution unit dome. Their weekly service includes checking chemicals, brushing the pool walls, skimming out debris and backwashing as necessary. This is more than I can say for my previous pool service!

Most recently George replaced our sand filter. He was tasked with removing all the sand from our old filter, removal of the filter itself and installation of new filter with new sand. He also painted all the pipes to match the new sand filter, what a pleasant surprise! He was on time, he communicated throughout the process and completed it within a day, plus no mess left behind! Previous pool service that replaced our sand a couple of years ago, left a mess, took them over a week to clean it up and we still have sand laying around from that job a couple of years ago.

We highly recommend Rockman Pool Service and ask for George!

I’ve used Salten for years and I have always been very happy with their service and responsiveness. I highly recommend them!

(Translated by Google) Excellent work

(Original)
Excelente trabajo

I am very happy the cleanliness and disinfected of my bathrooms and floors; thank a lot

Don came out to do a simple chimney and fireplace cleaning and he discovered we had a small gas leak and some wires were burned. He ended up putting a new setup in our fireplace and out fire burns beautifully! He also didn't have any hidden fees when the job was done. What he quoted to us was what we paid in the end, which was a nice change compared to other companies we've used in the past!

I have used Poolman since they took over from my previous pool company in 2012. We have had a sparkling pool for years and consistent service twice a month. But recently things changed with this company. Whoever is servicing our pool is sloppily dumping something white in the pool (and on our brand new decking) and leaving. One time something on the system had broken and he never left a note or rang our bell to discuss it. Then two months ago we started to get black algae. No mention was made of this or any attempt to clear it. I was traveling out of state and taped a note to the pump asking them to treat the algae. Poolman sent someone to my home later, but the gate had been relocked so they left. If they had contacted me I would have had the gate unlocked or rescheduled. When I returned from my trip several weeks later the algae was worse. I tried calling several times and it always went directly to voicemail. Someone finally called me and sent a very nice tech out who added something to my pool and pump (or something) and said it would clear it up. Well, the algae is worse and the regular serviceman has made no attempt to help with this. I pay $50/month and just learned it’s going up to $75 and I am stuck with a pool that I will probably have to drain in July in Arizona!
I will attempt to call Poolman tomorrow and give them one more chance to correct this and explain why I’ve been paying for someone to come and not even notice the condition of my pool. I will certainly not be paying $75/month for someone to dump white stuff in my pool and leave without looking at it.

UPDATE: My husband left a voicemail and they returned his call. Sent a tech out the same day and he worked on clearing the pool. He explained what he was doing and we are feeling confident that the pool will be swim worthy very soon. I really appreciate the speedy response and will gladly continue my relationship with Poolman. I am changing my stars from one to four. Would still like a little better communication.