Best Residential Glass Replacement in Phoenix AZ

My family lives in one of the historic districts of Phoenix. We had Homework Remodels convert our old garage into a guestroom. The work entailed adding a bathroom, plumbing, electric, storage. Steve and his team did a fantastic job and I would highly recommend him for any work.

Breath taking bathroom remodel!

OMG!!! We are in heaven!!! We remodeled our upstairs master bathroom to accommodate my pending hip re-replacement which would require a 3 month recovery. I needed a handicap accessible bathroom! Derek suggested an Aqua Therapy Tub with jets, light therapy, and macro bubbler to exfoliate the skin and leave it baby soft. It’s AMAZING!!! I highly recommend the tub! Derek also extended the shower to accommodate a wheelchair and added a handheld shower head along with a rain shower head. The shower experience is just as amazing as the tub...well, almost! Derek’s work is phenomenal! He is very knowledgeable, detailed and meticulous with his work. And he is very accommodating and easy to work with. He’s a very friendly guy who has made our remodel a very pleasant experience. We HIGHLY recommend derek@aquatherapytubs to remodel/upgrade your bathroom as well. You’ll be glad you did!

I will do my best to touch on all areas, both good and bad!

LENGTH OF TIME QUOTED TO COMPLETE JOB - 45 days
LENGTH OF TIME IT TOOK TO COMPLETE JOB - 171 days

Timeliness: Demo began 9/10/18 and job was not complete until 2/27/19. We went days/weeks where no one showed up to work on the house. After they cut a post tension line, the project sat for over 2 weeks with nothing being done!

Craftsmanship: 90% of the trades they sent over were excellent! They did great work, had great attitudes, and cleaned up after themselves before leaving. The completed work looks great!

Planning: To give a few examples - the flooring guys came over to install, but there was no flooring dropped off the night before install. Drywall guys showed up, but city inspection was not signed off, so drywall could not be done. Anytime a trade leaves, they move onto another job, and yours gets pushed back again!

Communication: HHI will only call you when they are looking for another payment. Other than that, you will need to call them to get an idea when to expect someone at your home to do any work. They use an online tool/portal called Buildertrend and Faztimate. Buildertrend will notify you when your job is rolled back, you will then need to call HHI and ask why. Both systems I find difficult to use. I have requested HHI email me info, but they refuse, and direct me to their portal.

Cost: Lets just say they wrote an allowance for a custom door at less than $300. When they sent someone out to measure the door, I was quoted $5700.00. When I pushed back, I was told Oh yeah, thats Frankie, he is expensive. So they sent another person out that quoted $1100.00. . . . . . . . .

Professionalism: The owners don't have the first idea what this is! They take no responsibility and point fingers at the customer nonstop. They send snarky text messages and even threaten to sue you!
For example, final door was painted on 2/27, and Brandon emailed me that evening stating Here is the copy of the late bill you owe. How am I late paying you when you just finished the job a few hours ago?? I have asked both Danny Holtzman and Brandon Holtzman to email me a breakdown of charges, to reflect changes made and credits, but am told we have already credited everything we are going to credit. After telling Brandon I would be going to ROC, YELP, and news stations for help, he threatened to sue me. He made it clear he has a team of attorneys, so it's not an issue for him.

Now the job is done, but I have no clear answer on what the balance truly is. Danny and Brandon have not sent me an itemized summary showing corrections and credits, and claim they don't need to supply it to me either. As of my last phone call with Brandon, he is busy with his kids sporting events, isn't in front of a computer all day, and will look into it later. I just want to pay what I truly owe, and move on with my life!

In addition they removed my old popcorn from garage. Crew was always on time and started the date agreed upon. Only thing I would of liked to see was more thorough clean up around the garage door assembly. Otherwise I was very satisfied with the work.

We did the first part of our renovation and couldn’t be more pleased with how it turned out. We plan on using him again for the next phase of our renovation in the near future. Veny is a genuine professional and this shows in the quality of the work. If something is not completed to satisfaction, Veny will go above and beyond to make it right. I highly recommend AZ Granite.

Steve is honest and straightforward. We plan to work with him again.

Worked with Leonel regarding estimate for large bathroom remodel work. He had great ideas and provided us with business to go to pick out fixtures etc. where he also gets a discount. His estimate was fair and detailed and easy to understand. He also was straightforward regarding lead time for work. The actual remodel has not begun and I will provide another review when work is finished. So far, so good, though!

Great Company!

Great expierence. Will definitely recommend!

We have used Ruidoso for tile installation, interior painting and exterior painting. Their attention to detail and quality of work is unparalleled in my opinion. The tile work include over 1500 sq feet, with two areas using a herringbone pattern and several other areas being 'directional'. They included borders of both solid color and diamond patterned borders to great effect.

Our paint work included white trim and off white walls with a dark accent color on select walls. The result is we feel like we are getting a brand new home.

Was very pleased with Retro Pro - Eric and his team of professional employees were great - to include Angela, Steve, Oscar and Blake. Two bathrooms were completely remodeled and both were completed timely with excellent workmanship on the remodel. New showers, tub, toilets, flooring, cabinets and paint. Could not be happier with the outcome and promptness of getting the work completed. Minor warranty issues came up but resolved quickly. Again highly recommend this company for any work you want done in your home.

Christina Staab was delightful and very knowledgeable. She answered all our questions. Very professional!!!

Professional, punctual, smart and kind - Keith is amazing and has an outstanding company. I highly recommend Arizona Kitchens and Refacing!

Home Solutionz - Phoenix helped with many of the design choices and helped us figure out where to save and where to spend to get a classy look without putting top money into every aspect of the project. I'm so glad I checked out the reviews and went to Home Solutionz - Phoenix. Their pricing was competitive for the quality I was going for and their service was exceptional.

I did not end up choosing this company, but I would recommend getting multiple quotes and do some research. Remod AZ had a very nice presentation and appears to be selling very nice high quality windows however I was frustrated with their high pressure sales tactics. For example they originally quoted me $27,000 but were willing to take it down to $20,000 if I could commit that day. It felt like a good deal but I’m glad I didn’t because after a little research on google I found that the product they were charging me over $1,000 per window for should really be less than $500 per window including installation. Any time a company try’s to make you commit without giving you time to do your own research is a red flag for me.