Best Replace Tub in Phoenix AZ

Good morning, Mr. Seever,

I wanted this email to be one of the first things you saw Monday morning. I had my first bath in my Kohler walk-in tub Saturday night and have to tell you it was just short of heavenly. What made the whole thing so wonderful was the incredible installation job which your Lead Installer, Joe Martinez, accomplished. They made it exquisite.
He went miles out of his way to create a beautiful tile backsplash, move the tub out from the wall to place a shelf behind it and retile the floor. Joe and his assistant, Lorentavious Robinson, left my entire house spotless. They put down tarps and canvas walkways, plastic protective walls so my bedroom, which is just beyond the bathroom, was totally dust-free.
Every night they swept, vacuumed and cleaned up everything so I could use the bathroom easily. They did not leave behind a single trace of all the work they did.

Joe and LT were such a pleasure to have in my home. So courteous, careful and pleasant. Actually, much nicer than most of my family! (Just kidding!)

To refer back to the backsplash behind the tub, it was necessary to remove the decorative tile which was in place before the walk-in tub arrived and, fortunately, I had extra tile available. Joe cut and matched and put together this really beautiful tile wall piece (I have attached a picture so you can see what he did).

I can't say enough about Joe's professionalism and care to be sure I was going to be happy with this new tub.

I have had work persons in my home who have not treated my home as though it were their own. Joe and LT did.

This was an arduous job, requiring three days to complete but they never seemed to sit down and rest for a minute!

I can't tell you how grateful I am that these gentlemen were the ones selected to come to my house.

I would like to send Joe a thank you note and am wondering if I can send it to him at this Lone Cactus Drive address?

Most sincerely and gratefully,

Deanne Davis
18426 West Goldenrod Street
Goodyear AZ 85338

Oh! I so appreciate your graciousness in exchanging the water tank addition I did not need for replacing my floor tiles, which I really did need. That was just great!

Additionally, I appreciate your help in sending someone to fix the small cracks in my tub. He will be here Tuesday.

Steven and Conner came today and installed a new Jacuzzi tub in our master bath. It looks fabulous. So pleased with their work. All first rate work and quality materials and fixtures from Jacuzzi.

Mark HJuan DLiz P.The were very professional and Knowledgeable. Very easy to talk too. Very happy withe the shower.

Workers were very knowledgeable and courteous , sales person was very knowledgeable and friendly
Overall the work is very beautiful and we are very satisfied especially with the financing ?

Don Hughes is our standard of what we would like to see when hiring a contractor. We hired him to remodel our kitchen, 2 bathrooms, replace the floor and fireplace. He is professional, personal, and completed the project on-time. We gave him ideas of what we wanted and what was a priority and he really focused on those items. For example we provided a sample of a floor tile we wanted. When we picked the cabinets later he saw a clash between the two and provided some alternatives and the one he suggested was better than we could have imagined. He spotted details we had not because he enjoys what he does and it shows in his work. I would highly recommend this company.

The quality of what got finished was good.

They promised a start date but then delayed and delayed. When I finally told them it had to be done because of scheduled renters they were able to do 85% of the job.

Just remember they will be LATE. Always

We had the the pleasure of meeting our ReBath installer Jeff Jenkins. What an amazing guy. My goodness he was so polite, hard working, talented, told us everything he was doing, respectful soul. Thanks for sending Jeff as well as the experience.

Three years ago, Sunset installed a new tile shower enclosure in our master bathroom. It turned out beautifully so of course we used them a second time in December to also remodel the guest bathroom. They installed a tile enclosure with a new bathtub, as well as replaced counter tops and sinks in both bathrooms. Again, we are extremely pleased with the final outcome and would definitely recommend them.

I had my tub/shower removed and a large shower installed. It was an unbelievable transformation. My wife was extremely satisfied from the tile floor pan, walls, glass doors, rain shower head, and extras. Can’t say enough of the process from the initial contact at a trade show, no pressure sales pitch, options available, price was amazing, time to install, and most important the crews were professional, personable, and clean. Everyday they left the area spotless. Any issue that arose was immediately addressed and resolved. I would never look anywhere else!

We had our shower and tub removed and AZ bath masters remodeled the area into a beautiful walk in shower. It turned out awesome, Noah and Justin were the installers and they were wonderful, very respectful and courteous. Jim and Scotti were both very nice, our only complaint was that we had to keep calling to ask for dates or times of arrival instead of them communicating frequently with us, but when they said the workers would be there at a certain time they always were. I would recommend them for sure, the final product is awesome, absolutely love the tyvarian!!!!

I have a tiled master shower walkin with a pan leak. I liked what I read on their website about how they conduct business and most important, how they build their showers. I called week one, no answer-left a message. I called week two, left a message. Week three, nothing. No call back, nothing. I don’t get it but I’m guessing they don’t need the work. Too bad, they were number one on my list. Moving on.

The team at Rise Above Remodeling was hired to replace our countertops and back splash. After completing several renovation projects with other companies and constantly being dissatisfied with the communication before, during and after the project I decided it was time to switch from the low end bidders to a contractor with an above average bid.

Bret was responsive from day one and took pride in ownership in the work his crew of workers and subcontractors completed. Once scheduled the job was completed within 10 days, which is often unheard of anytime a stone counter-top has to be fabricated.

When friends ask what makes a good contractor i will always tell them that it's all about how they react when things are not right. After the job was complete we noticed a defect in the stone. Bret returned immediately to investigate and support the replacement of the quartz counter-top.

If I had to say anything negative about the experience its that the Quartz counter-tops on the market are not what they're advertised to be. After having the Silestone representative in my home I learned their warranty doesn't apply to the homeowner, the product can't withstand the heat of a crockpot or microwave dinner without the risk of permanent damage. Furthermore, the only chemicals / disinfectant that can be used safely on the product is soap and water. Choose a nice granite / marble but stay away from manufactured quartz.

Great window quality and service

Took my 1963 cast iron tub and brought it into the 21st century! Looks like it just came out of the box new. Great job. Pleasant experience. Clean and professional. Highly recommended!

Good work but very expensive. Took forever (2 months) to get started after signing the contract. A showroom is needed where people can compare styles and colors, because the samples carried by the rep do not really represent the final outcome.

We ultimately decided to go in a different direction but Trevor was absolutely awesome and was great in explaining all products and very knowledgeable!!

My resurfaced bathtub looks absolutely phenominal! It was an old ugly builder beige color, and now it's a beautiful white tub! Pro Bathtub Refinishing recaulked the tub after they were done, and I can't even tell it used to be beige. It looks perfect! The entire process took a few hours and it was definitely worth the money! I highly recommend!

Great experience! We hired them to convert our tub to a handicap shower.
They arrived on time, finished on time, cleaned up after themselves, and the final product is so nice! We will definitely use them again!

I felt very comfortable with the entire process from start to finish. They did a fantastic job.

Breached our contract.they did nothing but measure the bathroom.do not use this company.