Best Plumbing Service Contract in Phoenix AZ

My wife and I really love our new Master bathroom. The craftsman ship was excellent and it turned out exactly how we wanted. The team worked very clean making sure to not leave trash or debris. I really appreciated the high and constant level of communication. We knew who was going to be at the house, when they would arrive, and what was going to be accomplished that day. Overall the best experience with a contractor!!

Jon B came and replaced both of my showers in my bathrooms. He was professional, courteous, on time and a very nice guy. He and his crew Adrian, Brandon and Martol all did a great job and I am so happy they came out. My bathroom looks great and I love, love, love my jacuzzi soak tub. Thank you so much!

Kitchen and bathroom remodelers phoenix came and worked on my door frame. It did a great job and the whole team was very polite! Definitely would recommend it.

I am writing this review to warn others about Holtzman Home Improvement.
Project scope: Remodel of master bathroom, replacement of toilet and medicine cabinet in guest bath, new flooring and baseboards with replacement of closet doors in two bedrooms, and removal of window in laundry room.
Start/Completion Date: The contract was signed in May 2020. They were not able to start the project until early August 2020. According to our contract, the completion date was scheduled for mid-September 2020. The final completion date was January 18, 2021.
Quality of work: The quality of work is excellent. All of the workers did a great job.
Selection of materials: Grace did a wonderful job helping us pick out the materials to complete our job. She was responsive to emails and calls.
Communication: Holtzman Home Improvement uses a customer portal to view your bill, look at and confirm your material selections, make payments, and view the calendar to see when work is supposed to take place at your home. There were numerous days when workers were scheduled to come to the house and no one showed up. There were no phone calls or texts to let me know they were not coming or when they might be rescheduled for.
Salesperson: Our salesperson, Lee, was great. He came to our home and put on a presentation of what our bathroom would look like after the remodel. He was very charismatic and definitely sold us on using this company.
Project manager: Our project manager was Daniel. He was here the very first day that work began for demolition. After that, he only came to the house after I requested that he make a visit. He never showed up to just check on the work and make sure it was coming along well. At the end of the project, there was no final walk-thru scheduled. I tried to call Daniel and several times his phone voicemail was full and couldn’t take anymore messages. There were a few small items that we were told would be taken care of and they were not.
The owner: The owner is difficult at best. There were numerous times that we wanted to fire this company and at one point almost did.
Overall: Holtzman Home Improvement is not a company I would recommend. I would have liked to have had more communication about what was going on and when workers would be coming to the house. The work that was completed was done well, but there were many problems with the cabinets, both with ordering and with production, which is why our job took so long to complete.

Tom is 1 of the best maintenance guys around!

Veny is a very nice guy, he is very professional and everything is done perfectly. He did my kitchen and it was all perfectly done no flaws. This is the company to go! Plus he gives free estimates.

Erica and her team were great to work with! They were able to work around my busy schedule and my bathroom remodel turned out better than I could have imagined. I’m already working with them on my next project because I’m so happy with their work!

Team was very professional. Communication with the company was excellent and transparent which always leads to an excellent customer experience.

bathroom excellent job

These guys are great, easy to work with and reasonably priced!

Company 2☆ Product 3☆ Window Install
It's a headache to repeat it. Bought windows in November, 2 people both stated should be no problem getting them in before Christmas. Noted this on my order. Never notified until January. Repeated phone calls and emails with no reply!!! Said your windows are in will be installed in 4 days 10am, move all furniture, take down all window treatments. As a single old lady, I got all this done by 9:00. Then 10 minutes before they were scheduled to show up got a call, windows aren't in yet, didn't find out till last night. In fact they haven't even been started yet, due to holidays. May be a while. Don't need to get into my response to a company that has no idea how to conduct business. Fast forward to February. Showed up with windows but no trim. In their defense they only had a few months to prepare. Will get trim installed next day. Meanwhile they ran out of supplies, left holes to the outside when caulking, said no to worry will fill it in with foam. What's a waterproof seal anyway, they are energy efficient windows, they were small holes, what do they care. Next day trim. Ran out of product again. Left nice black smudges all over trim. So now the homeowner is stuck painting dirty trim, outside caulking and cleaning windows with small amounts of foam or whatever. Of course on outside of second story windows.

Windows themselves are nice enough. Not thrilled with the large black tabs to remove them standing out like a soar thumb on my white framed windows. The screens do not fit securely and do not have rubber seal going around to keep bugs out. You can see the gap to the outside world.

So recap:
• company does not return phone calls or email. EVER! Even after install.
• not concerned with emails stating complaints. Just say sorry for inconvenience.
• no idea or follow through with product manager or customers at any time.
• do not plan or review before install
• scheduler should be fired (guy not girl)
• one person has no idea what the other is doing nor cares
Just plain shottie company with poor customer service.

5 stars. We built an addition to the back of our home that turned our average bedroom into the dream bedroom we’ve always hoped to have and Joe was great! He listened to us and made it happen!
Once we took care of our initial payment to start the job, it all went really quick. Framers then electricians and drywall people, and then our flooring! All customized exactly how we wanted! Minimal disturbance, maximum results.
Love it, love it!
I would recommend ABA to anyone who wants a job done right. Very professional company.

123 Remodeling team did a great job on my fairly large kitchen project. They remodeled a very dated kitchen, and I couldn't be more pleased with the results and the experience. Their team is outstanding: professional and responsive. Their designer provided great guidance and was wonderful to work with. Project manager, Ben, kept all running smoothly and handled any and all of my questions. I now have a kitchen I can really enjoy. I highly recommend them!

Just completed a total remodel of our home . New kitchen and flooring and room addition . European modern cabinets and custom made for us . We saved thousands of dollars , competed on time . Great job

Very pleased with finished product. They took a worn shower area and made it new again. On time and professional.

The workers were on time, clean and efficient. The removed all the door framing and enlarged the opening to the bathroom to and added handicap access bars. They followed all Covid-19 procedures. The work was completed to my satisfaction.

We love our remodeled shower!
Jake did a fantastic job! He was here each morning by 7:00 and he did quality work!! We would recommend him anytime!!
New bath is lucky to have him as a shower installer!!

It took them 4 hours to call me and tell me they couldn't/wouldn't do what I requested in my contact form to them...simple glass pane replacement x 2...they wasted MY valuable time!

Quentin and his team do some of the best work I have ever experienced. I recently had pavers put in my backyard and received many bids. Some contractors told me it would take 4-5 days. Urban Element completed the project in 2 days and even rerouted our sprinkler system lining the pavers. They gave us 6 extra spouts ensuring the coverage was accurate for our size lawn. This is what it is about!! I need someone that will do what is RIGHT not what is easiest. Thank you Urban Element for a job well done.

Breached our contract.they did nothing but measure the bathroom.do not use this company.