Best Wood Replacement in Phoenix AZ

Amazing! Three weeks ago, we had all of our windows and French door replaced by Desert King. Our master bath and bedroom take direct sun all day and for 20 years we’ve kept the plantation shutters closed to keep the heat out, but not anymore. The “Renewal” company we also had out suggested we fill in one of our bedroom windows to reduce the heat and cost! Everyone that we dealt with at Desert King from Jayson the Owner, Daniel our Sales Rep, James the Project Manager who came out to measured everything answer all my install questions and kept us informed when the install would be, to Landon and Jeffery who did the installation, were all professional, caring and informative.

Energy Shield is different than most of other companies because they do offer both window insertion and total replacement. Dan, our sale consultant, was straight forward and helpful. He saved us time and provided the details that we needed. The office staff were very friendly and helpful who helped us reschedule, reminded us the appointments and updated us the process. Two crews installed our windows were quick and efficient. Within 2 days, all 24 windows and a door were replaced beautifully. We had the quotes from the other two major companies but we picked Energy Shield who worked out perfectly for us. Thank you Energy Shield.

So glad I was referred to Sunny State! My windows are amazing! My home office is totally upgraded. I can look out my gorgeous windows as I work…with a smile! Love it! I am already referring friends and neighbors. Meticulous installation and super positive experience. Thank you!

We had a great experience using SI Windows to replace some of our old builder grade aluminum windows. We not only love our new windows (they are beautiful!), but the team was knowledgeable, friendly and professional throughout the entire experience. Was so nice to know we were in good hands for such a major purchase.

Dealing with Josh on an arcadia door replacement with a quality French door....very professional and friendly to work with.
A Rosie on the house contractor...why expect any less???

When I got to work we discovered that a window had been damaged. I called Red Rock Windows and Doors to come to my office building. I requested for someone to give me an estimate for the window that needed to be replaced. Thomas answered my call and was very polite and professional. He answered all of my questions and concerns about replacing the window.
I told him about another issue that we had, there was dirt entering a suite from under a window. Thomas checked the other windows in question and immediately told me that my seals on the bottom of the windows were not there. He was able to come up with a solution to fix it . He was able to provide a quote, ordered the window, and scheduled an appointment with no hassle. I did not feel pressure to use Red Rock Windows and Doors and the price quote was very acceptable. I saw the effort and respect that was given to the office staff and other tenants that are sharing the building. I hired this company not just for the customer service that I was receiving, but the quality of product that was offered. The window installer was prompt, polite, introduced himself and his assistant. They were able to complete the install and re-sealing 20 windows in the time frame that was given. After the work was completed the gentlemen came into my suite and stated that the job had been completed. This was a very pleasant experience.

I work in homeowners insurance, so i knew when I called I was going to be paying a premium. Now that the window is installed I can say, it's for sure worth it.

1. The salesman Mike Burke was awesome. He spent a while with me, explaining whey their window is the best, what benefits come with it. Brought in a heat lamp to show me how it keeps out the heat from the Arizona sun. He also followed up with me after the installation to make sure I was satisfied with everything. If he were looking for a job, I'd hire him on the spot.

2. The installation guys, Josh and his partner, took their time to do the job right. I could tell they weren't trying to just throw the window in and get to the next job. The old window was caulked and painted in place, probably 100's of times since they were installed in the 80s. The removed it and installed the new without damaging the walls or stucco. You can tell the window is in there properly, and will be there for years. They were clean, and really nice guys. Called me in the morning, let me know the exact time they'd be here, and when they'd be done. They also did an inspection with me once they were complete.

3. The window. It's beautiful. The casing, the grids, it's exactly what I imagined when I started remodeling the room. The screen is almost invisible. Instantly I could tell the different in temperature. This used to be the hottest room in my house because of the direction of the sun. It's not the coldest. Originally we thought there was a problem with the insulation. After this window install I cancelled an $8,000 insulation job.

Not going to lie, they're expensive. But between the quality of the window, the fact that it's American made, the people that do the scheduling, sales, and insulation, it's worth it. I'll never replace this window again. You know you're a valued customer and important, maybe not to the greater company, but to the people that work for them, which is more important to me. I already plan on doing two more windows.

I have a specialty door handle/set sold by these guys (unknown location of purchase, was a part of a renovation done 5 years ago). An internal hardware piece broke recently. I tried Home Depot 1st, but not luck. I went online to attempt purchasing a replacement, but the website directed me to this local dealer. I decided to walk in, unannounced, to attempt purchasing a replacement. The owner (or someone in charge in the back), decided to 1st check random spare parts in the back prior to my purchase. They indeed had an exact spare I needed and gave it to me free of charge. They did not have to show me this generosity, they could have made me repurchase the entire handle set. Thank you! I will definitely use these guys for any door or window needs in the future.

I recommend Illumination Co 100%! The professionalism, and perfection of the installations are amazing! Without question this is the company to go through!!!

This company did an excellent job re-roofing our home! They were highly professional, prompt and efficient. They completed the job in one day, which included clearing our roof of snow, stripping the old shingles and discovering that the plywood needed replacing, stripped all of that and replaced it with new before doing the new roofin. All in one day!

I just wanted to say that my experience with Imperial Windows was great from beginning to end. Ken came out and gave us a very competitive quote, and answered any questions that we had. John the owner was very responsive and accommodating of our schedule. And our installer Philip was wonderful. He was fast and efficient in installing our windows, much faster than I thought he'd be able to do it. Phil and his helper went above and beyond, cleaning our windows to a spotless shine, as well as putting up our brackets for our blinds, and taking care of all the little details. And at the end of the day, our windows look fantastic, as well as being much more efficient than our old ones. Our house already feels much cooler and the windows function great. I would definitely recommend Imperial Windows if anyone is looking to upgrade their home!

Some of the worst customer service I've ever encountered. I called 7 times over a 10 day period. Every time I had to explain what I was needing, the person took the info and I was told someone in charge of orders would call back. NEVER ONE RETURNED CALL. On call 7 I finally insisted on speaking with someone that could give me an answer right away. I was transferred, I again explained what I needed and I was asked if it would be just the window or window with having them do the install. I asked for pricing on both so I could decide. I was told they couldn't price both. I had to decide what I wanted first and then they'd price it. Unbelievable. Such a waste of time.

Amazing work done done by their top-notch roofer Chris. Sealed the leaks and straightened out the loose tiles and used a very cool colored caulk on the mud caps that matches the color of my house. Well done Chris and Castile Roofing
.Super- friendly and Professional. Thank you

We contacted Renewal by Anderson in October of 2021. We met with a representative and were very impressed by his presentation. We ended up purchasing 2 basic sliding glass doors that were estimated to be put in by late December early January. We got a call in November saying the door were done, and the instillation team should be calling us to schedule the install. After almost 3 months, no one contacted us so my wife reached out to them. We then received a text message saying our doors were not made, but to reach out to the install team. We are now estimated to get our doors in April. I've tried contacted Bob, and several managers and have gotten no response. I would never recommend this company. They only care about the sale and after that you are set aside. Their customer service is the worse I've ever dealt with.

We had a few different companies visit us back in July/August 2020. Remod had a good presentation with a light bulb showing heat through the different panes of glass. Which is more than any other company had done. They offered to take $1000 off if we commit with them that day, and we did. We went with the Aztec style dual pane windows and a new french door. The windows come with a double lifetime warranty. So if we no longer have the home the lifetime warranty will transfer over 1 time to the new owner.
The financing paperwork came and we were approved. Our first payment was to be in October.
We've called multiple times to get updates on our order and we keep getting, oh I will have the owner call you back she's out in the field. Or we get, I'll have Anna call you back since you've spoken to her before.
We have never, EVER received a call back. In December I called and explained that it's disappointing that we are never given any updates and no one calls us back at our request. I explained that if there are delays it's fine we understand that things happen but we want to be informed. Yet we are never informed. After I explained this to Anna she said she will right it down and make sure to call us every Tuesday and Thursday which is when they receive deliveries to see if our order arrived.
After a week I called because we never heard back
During that call Anna pushed it back onto the owner for not doing her job and when I countered that she said she would call, she yelled at me that she doesn't need this and hung up on me.
I waited a couple weeks and called again and my girlfriend emailed the owner as well. No apology for the horrific customer service, no apology for the delay, no explanation except various excuses like, the manufacturer has a shortage on tempered glass, we have alot of jobs we are doing right now, we are meeting with the manufacturer and fill you in with an update.....and still we have never received an update. It is now January 8, 2021, 6 months have passed and all we get are excuses, lies, and still no windows (and a door).
My advice is to avoid this company completely.
We don't want them touching our home because if it's this hard to get an update, I can't imagine how difficult it is for them to stand by their warranty and quality of their work.
We are trying to cancel and we are ignored.
Do Not do business with these people!!!!!

You've been warned.

You're welcome.