Best Wood Replacement in Phoenix AZ

Overall, quite pleased. My home's windows were a bit dated. So I had all windows (about 7 or 8 windows or so--maybe 10--depends how you want to 'count') and two extra large sliding glass doors replaced. I ordered the most solar efficient panels they offered at a reasonable price, thanks, in part, to a promotion they were running at the time of order--though even without the promotion, in hindsight, I think the upgrade would have been worth it. I'm quite pleased with how well they've performed in their first 'summer test' during these uber hot June 2021 summer days. Difference is obvious! I work from home--have for 16 years--not a COVID driven phenomenon. And no longer have to go shirtless in the afternoons when the A/C backs off a bit during 'peak hours'. Stays very comfortable inside the house. Electric bill seems to reflect as such, too--but probably need a bigger sample size before making any % savings declarations, relative to prior years' bills.

The only reason for 4 stars??? Install was... how should I say? It didn't go smoothly--though I didn't find it a reflection of care or professionalism--just some bad luck and bad timing. Expected a day and a half install time. But by first day's end, due to some change in their install teams (according to the foreman), it was clear they were behind--and supposedly it was because they were 'short' two installers (there were 3 including foreman, originally planned for 5 installers, apparently). The second day, one of the 3 had their COVID shot scheduled--so they missed most of day #2--and there was a sole installer with the foreman joining later in the day for day #2. Install dragged out two more days--with limited installers available at any single point in time. So it was just slow due to obvious resource constraints. And then to cap it off, unfortunately, the very last window was discovered to have been broken during transport. So it had to be reordered and a second install time rescheduled approximately 6 weeks later. And what would you know? It broke again during transport/setup on try #2. This time, it was at least 'good enough' to get installed (i.e. old frame removed, new frame placed, caulked, etc.), albeit with the top panel sporting a large crack across the pane on the inner half of the double-pane. So another reorder necessary for that pane. Finally, a month later, they were able to replace the broken pane. And it was finally done.

I can imagine the above might have been very upsetting to some. For me? Like I said, I work from home. So, not like I had to change my life to be available for them to complete work. At most, a mild inconvenience. But not a deal breaker for me. Further, it wasn't from lack of effort, imo--seemed more like some bad luck and bad timing. And overall, I thought the quality of the installs was good. They were more than willing to come back and 'fix' caulking that cracked after initial install. And while I'm not going to suggest everything was 'perfect' and 'pristine', given the overall quality/value equation? I'm pleased, despite some minor setbacks during the install process.

I had a great experience from start to end. We got a quote right away, no delay with scheduling someone to give a quote. The sales person was very informative and not pushy. We had French doors installed and they look great. I’m very happy with the quality of the doors. The price was right in the middle, not too expensive but not cheap. The people who came to install the doors were on time and got it done in a timely manner. I’m very satisfied with my new French doors. They do not paint or stain the doors, therefore I have to look into someone doing this. I would recommend this company .

Friendly, professional service at the best price!

Found Greg Johnson to be extremely responsive. I sent an email requesting an appointment early on a Saturday morning and received a call later that morning with an appointment the same day.
Had installed half the windows in Phase 1 in the spring of 2019 and found the windows to be so much more efficient as my electric bill dropped from the previous summer - the APS average billing decreased over $20/month.

We had an excellent experience from order to installation - we had a very large 3 panel door that they did a really great job on - this home also has two corner windows that they special ordered and installed- the quality of all windows is great and the crew we had both times were professional, polite, accommodating and very nice. I got 3 bids and Freelite definitely was the best. Thanks!

When I got to work we discovered that a window had been damaged. I called Red Rock Windows and Doors to come to my office building. I requested for someone to give me an estimate for the window that needed to be replaced. Thomas answered my call and was very polite and professional. He answered all of my questions and concerns about replacing the window.
I told him about another issue that we had, there was dirt entering a suite from under a window. Thomas checked the other windows in question and immediately told me that my seals on the bottom of the windows were not there. He was able to come up with a solution to fix it . He was able to provide a quote, ordered the window, and scheduled an appointment with no hassle. I did not feel pressure to use Red Rock Windows and Doors and the price quote was very acceptable. I saw the effort and respect that was given to the office staff and other tenants that are sharing the building. I hired this company not just for the customer service that I was receiving, but the quality of product that was offered. The window installer was prompt, polite, introduced himself and his assistant. They were able to complete the install and re-sealing 20 windows in the time frame that was given. After the work was completed the gentlemen came into my suite and stated that the job had been completed. This was a very pleasant experience.

Measurement for door replacement. Cody was polite, professional, and efficient. He dis his work quickly and explained all the steps to me.

Great work execution. Well done!!

Great process throughout, from the initial bid from Rick Gross to the installation team. Very impressed and would highly recommend.

The roofers at this company paid impeccable attention to detail and provided exceptional customer service. My roof was damaged by a recent hail storm and was in need of repair. Not only did they repair my roof, they also went above and beyond by customizing my shutters. Overall, they did an amazing job and I strongly recommend them for your roofing and remodeling needs.

We were in need of an 8' patio door replacement. We did our 'due diligence' and obtained a few estimates. We decided to go with Imperial Windows & Sunscreens for a few reasons; no sales pressure, no gimmicks, no up-selling, reasonable price. All our questions were answered and the process was explained. Bob was personable, courteous and responsive. John, (the owner) followed up to schedule and confirm installation date. The install went well. We are happy and would highly recommend!

My installers names were Dan & Jayce.
Awesome job.

They came out and fixed the roof within a few days. Chris was awesome and the owner Alex was very kind and flexible on payments. I’ll definitely call them again if we need anything done. I highly recommend them.

Sent in an information form to Anderson and received a call right back. Seems Good...Think not. Customer Service Rep was going to send me an catalog via email and have someone call me for an in home appointment. Neither happened so I called Pella and am moving in that direction. Guess they have more business then they need.

Anna and the team at RemodAZ are amazing to work with, exceptional knowledge and very professional. If you’re looking to get a window replacement look no further. They are perfect for greater Phoenix weather at a killer price, I would highly recommend them with confidence. Five stars does not justify their quality. Thank you for your service, I look forward to doing business in the future with you.