Best Residential Glass Repair in Phoenix AZ

These guys do a great job. I have used them twice. Highly recommend using them

We chose this company because neighbors used them and the employee we met was friendly and very helpful. We hired them to do a glass shower door install and large beveled mirror install. The installers were GREAT and what they installed are WONDERFUL We are pleased with that. BUT, the office staff seemed unorganized, didn't own up to dropping the ball and lacked good customer service. They didn't place the order after I had paid the 50% d'pmt and said I hadn't paid until a later date. I had the emailed receipt with the date on it so was able to remind her. Ofc staff didn't return my phone calls and I had to follow up on the order. When I shared our experience with a different office person, she took over but the initial contact and the scheduling person went MIA, didn't take calls or return them. But to give the installers and the product credit, they are great.

Highly recommend! Service over the phone with Brie was easy and super friendly and Dwayne, just the same. This is my second window Sunny State has replaced. Won't go anywhere else! Good, clean, professional work!

My house was vandalized and all the windows on the back side of the house were broken. Called these guys and they sent some out within 25 minutes. Juan fixed all the windows with precision and only took an hour and a half. Helped with the glass disposal and even moved a piece of furniture back in place. Really appreciated them from the bottom of my heart. THANK YOU!

Juan came within 2 hours and fix my window. Great service!!

I have a vacation rental in Phoenix and needed some repairs done fast. Superior Replacement repaired a sliding glass door and the replaced the glass the very next day from making the call.

Leo,Charles and Dugan arrived on time! They were very professional and installed 6 windows. I was impressed how they each did their tasks with precision! They cleaned up as if they were never here. Excellent job! Windows look excellent! Thank you!

Love this place. Every one is so friendly and helpful especially the girl at the front.

The craftsmanship of our windows is outstanding and the installation was impeccable. The finished product definitely increased the value of our home, we are truly amazed. We highly recommended these windows!

I had Universal Glass replace the windshield for my Sequoia. I couldn't believe how accommodating they were with my schedule. When I said I only had an hour window on a specific day of the week, they said they could have a technician there and make the replacement within that time frame. Their billing went through the insurance company and it was replaced without any headaches. It was a flawless experience and I highly recommend Universal Glass!

10/10 would recommend!!

I am terrible about remembering to write these, but I really wanted to make sure I wrote one for Shane. I used his services earlier this year for new window screens and a quote on a new patio screen door; I could not have been more pleased. When I saw Veteran Owned, I definitely at least wanted to get a quote, but as soon as I met him, I just had a really good feeling about him. He looked over everything I wanted done, and even said he'd be able to tune up my sliding glass patio door! Every concern, he had a solution for. He even told me 'I could tell you you need this and that, but you don't. You don't need new unless you really want them.' You rarely ever get that kind of honesty! I think I had one more quote that I was getting, but when he left, I just knew that I was gonna go with him. And I could not be happier with the work he did. He put new screens on my window, new screen in my screen door & tuned it up (rather than talking me into a brand new one!), and tuned up my patio door as well, and all for an absolutely reasonable price.

He works hard, he communicates, he's honest & polite; if you don't call him for at least a quote, you're missing out on an opportunity to work with and support a great business.

Also, for sure gave his information to a friend when she needed some repairs, and to my mom when her patio screen door was damaged. And I will continue to refer him to anyone I can!

If you made it this far in the review, congrats! Now call him! :-D

I have a specialty door handle/set sold by these guys (unknown location of purchase, was a part of a renovation done 5 years ago). An internal hardware piece broke recently. I tried Home Depot 1st, but not luck. I went online to attempt purchasing a replacement, but the website directed me to this local dealer. I decided to walk in, unannounced, to attempt purchasing a replacement. The owner (or someone in charge in the back), decided to 1st check random spare parts in the back prior to my purchase. They indeed had an exact spare I needed and gave it to me free of charge. They did not have to show me this generosity, they could have made me repurchase the entire handle set. Thank you! I will definitely use these guys for any door or window needs in the future.

Outstanding service. A business where you feel appreciated and confident in their work.

Arrived on time and problem was fixed very fast.

Steven from Stellar Glass Works is very talented and happy to talk with you about his glass creations.

Gabriel did an amazing job replacing my windshield! Very professional and it was super convenient the business could drive out to my workplace and get the job done! Thanks so much!!

Quick response and very professional. Great quality too. Thank you.

Gave one star for Clayton-
Made appointment- Clayton the tech came on time very nice and helpful, told us to get the pillars for the sides and retainer its better when fixing older car (2012 mini cooper S convertible). Everything went great till I called the office to reschedule the appointment ( wait on the pillars) got to talk to Heather- she has no clue how to handle customers she lies and had the nurves to call back the following week and asked for my husband who she never dealt with acted like we didn't speak before and she told me the owner doesn't feel comfortable doing bs with us ??
With all the glass repairs/ replacement companies out there HEATHER LEARN ABOUT CUST SERVICE.

I never went inside the store. However I do go to the warehouse and the guy that works very is really friendly.

We had an incredible experience from start to finish with Illumination Window and Door. We first met our salesperson in their impressive showroom.

He then came out to our home, took measurements and offered some great ideas. When someone from the installation team came to our home to take the final measurements prior to the order being placed, we knew we were in good hands.

Our installers, Ryan and Daniel arrived promptly and were very professional. They put dust barriers up to protect the house, worked nonstop for the entire day, and took great care to clean up when the install was complete. We were totally impressed with their expertise, their work ethic and their attention to detail.

We absolutely love our new fiberglass pivot door and have been completely satisfied with Illumination, the team and the process. They were knowledgeable, professional, kept us fully informed, and met all of their time commitments. We definitely recommend them!!