Best H E A T I N G And C O O L I N G in Phoenix AZ

Noa Sanchez was the tech who came out and changed out windshield and Iust say he was not only very professional but went above and beyond to ensure the job was done correctly. He pointed out a scratch on the window sent out called immediately to get another one and came back within and hour and put the window in. Was very impressed with not only his honesty but eye for details!!!

Excellent service! Changing my windshield varying fast and professional, all of the people are super nice and friendly. ??????????

Clayton from Star glass was grea He came to our home and had the windshield repaired within 1 day of calling. Clayton was on time, professional, secure in his work, polite and quick. The service from Clayton and star glass was very good and I would use them again in a heartbeat.

Always a good experience. Fast, knowledgeable, friendly installers.

excellent service 5 stars across the board thank you again Jose and safe pro for doing A great job

We don't get much rain in Az, but when it rains it pours!
Jimmy and the great team at Tacheny Exteriors responded super fast to roof leak and did a great job. They even gave some solid tips and advice towards a possible skylight installation-we're going to have them bid it out for us. Great Company, and Jimmy's amazing!

Very nice lady who took my call .... Funny and very helpful .. no trouble at all to get my windshield replaced I am a customer for life !!

Very good service fast and clean friendly owner's father and sons family business highly recommend

Great people. Shop looks a little sketchy from the road, but great service. Rear view mirror fell off windshield. Pulled in there and told them what happened. Within minutes, one of their guys came over fixed my mirror. When I asked how much did I owe for the bill, the lady at office said nothing. I would recommend this place and will go back for additional services.

Superb workmenship. Completed on time. I would recommend them to everyone

Very reasonable!

Slow super slow

Needed our roof repaired from the hail storm several months ago and this company was the best decision we made! The guys were professional, on-time, completed the job in a timely manner and their clean up was exceptional. They discovered some rotten wood around a vent and repaired it also installed some flashing to ensure we do not have any water damage. Our new roof looks fantastic! Highly recommend this company for all your roofing needs.

We had 3 exterior doors replaced on our home that is over 30 years old. The openings also had to have New framing. Work was well done. Good workmanship and pride in thier work. Thank you Cruz. Highly recommend this biz

From the initial quote to the installation, Imperial Windows did an excellent job with our home. We had 12 windows and a patio door completed. Ken was great with sales and showed technical knowledge of the windows. He was honest and provided immediate response to my questions prior to contract. John, the owner kept us up to date on manufacture shipping times. The installers were wonderful and completed the job efficiently and were very clean. I would definitely recommend this company.

Great ppl!

Some of the worst customer service I've ever encountered. I called 7 times over a 10 day period. Every time I had to explain what I was needing, the person took the info and I was told someone in charge of orders would call back. NEVER ONE RETURNED CALL. On call 7 I finally insisted on speaking with someone that could give me an answer right away. I was transferred, I again explained what I needed and I was asked if it would be just the window or window with having them do the install. I asked for pricing on both so I could decide. I was told they couldn't price both. I had to decide what I wanted first and then they'd price it. Unbelievable. Such a waste of time.

A great place to work.

We contacted Renewal by Anderson in October of 2021. We met with a representative and were very impressed by his presentation. We ended up purchasing 2 basic sliding glass doors that were estimated to be put in by late December early January. We got a call in November saying the door were done, and the instillation team should be calling us to schedule the install. After almost 3 months, no one contacted us so my wife reached out to them. We then received a text message saying our doors were not made, but to reach out to the install team. We are now estimated to get our doors in April. I've tried contacted Bob, and several managers and have gotten no response. I would never recommend this company. They only care about the sale and after that you are set aside. Their customer service is the worse I've ever dealt with.

We had broken a window during a remodel and had to have it replaced. We chose them in October 2020 as the sales person said they could do it quickly since he has an order with a builder, and to make sure everything matches in the space since they had aluminum frames, we ordered 5 total windows and a double sliding door to replace a window and a door. In late January/early February they were finally out to do it as they had some issues with the manufacturer getting them windows, and there was no communication from RemodAZ with updates until we started to hound them. 12 weeks after anticipating 8 weeks, and had to put our flooring install on hold since the door changed the wall line a bit.

The installation was a horrible 5 day ordeal, shoddy new framing work leaving doors and windows being out of plumb/tweaked so they are really hard to open and close, my family won't even use one side of the slider. They also broke the new window during install which was the replacement for the one we broke that started this all, but they assured me they ordered the window on the spot, there are gaps in the aluminum frames on some of the windows and the paint is horrible. These windows and doors seemed to miss Quality Control altogehter. About a month after install, they sent someone out from the glass company who confirmed they were installed incorrectly, but just sprayed some silicon lubricant and did no thing with the frame elements that were supposed to be replaced with the slider due to paint defects and operation, nor the broken glass. Then nothing from them until May when Anna let me know they could not get the aluminum any longer which is months after it was ordered, but could replace in Vinyl. I told her they would all need to be replaced to match, but she couldn't respond as she was just the messenger, I asked to talk to someone who could actually make decisions for the company.

Continued silence for another month, then I get a message from Anna saying Tammy is coming out with the glass guy to finish on June 16'th, which was confirmed between 10 and 1, and on the 16th no one came out - no call no show. We were home so this was not a missed connection. On June 22nd I get a message from Anna threatening to take me to court for not being able to finish. I still don't have my kitchen together since the window still needs to be replaced. They have made no effort on their end and don't come out when they 'confirmed' they would. I reiterated that they need to have someone. I had to fix problems they created by not doing the drywall and electrical work correctly. I replied to the text saying someone who can make decisions would need to contact me, now in text as clearly everything should be in writing, and no response yet.

I would not recommend RemodAZ, my house is still not done and we still have a broken window, but they are constantly delaying and now threatening when this 8 week project turned into 9 months, all for 5 windows and a door.