Darryl Parks

a year ago

Big shout out to Drew and Captain Kirk! Was looking for an auto glass company on Google and this one was recommended, Drew strategically convinced me about a thicker glass product his company offered. I am ecstatic with the final product! Setting up an appointment was seamless, customer service by the front desk reception as well as loaner vehicle enriched my experience. With the lifetime warranty as well as the chip replacement for my family. My Thursday is off to a bright start! Thank you Safe Pro Auto Glass.

Sara Rubalcaba

2 months ago

My side window was broken from an attempted theft. I called a few places and got the best quote from Safepro and was able to get an appointment the next morning. The tech Diego came out to replace the broken window. He was excellent at talking me through what he would be looking for as he got my door ready for the replacement making sure nothing else was damaged that would affect the functionality of the window. He also went over after care and left everything nice and clean. I had an excellent experience!

yuriko orozco

2 weeks ago

Great service, highly reccomend. Julio helped me and got me an appointment. I forgot the guys name that came to do the windshield but he did an awesome job and so did Andrew on my camera calibration. Great work and keep it up. Will be using their service from now on. Easy and fast and most important customer service is on point ?

Rebekah Lee

2 months ago

Julio and Andres replaced my windshield today. They were so awesome! Very professional and timely. They did a GREAT job.
I highly recommend using Safe Pro Auto Glass!!

Shelby Bang

3 months ago

Great customer service. They arrived on time and gave us a call before hand. They finished quickly and checked over the new windshield thoroughly. I would highly recommend this company

Maxwell Forton

6 months ago

After the technician installed a new windshield on my car my wipers started acting erratically. They had not been reinstalled correctly and one of them actually snapped off. I called and they sent the technician back, but he didn’t show up all morning. I had to call again to get him to actually show up to the appointment. To their credit they did pay for the broken wiper and pretty quickly fixed their mistake.

Janie Fry

4 months ago

I am writing this review for the amount of amazing professionalism that I get when I call in for help and get the pleasure of speaking with Jane! She is top notch and an absolute pleasure to work with she is extremely professional very knowledgeable and gets things handled in a timely manner!

Dean Thompson

7 months ago

I recently had a technician at my house to repair a chip in the windshield.. After he left I noticed a stain in my driveway from the vehicle. A large area of oil. I contacted safepro by text 3 times. And. And my phone 3 times. All 6 times I was assured the manager would call.. It is now 5 days later. I have not heard from the manager nor do I expect to.. I'm very disappointed in this service. The installers were great the management is terrible

Henry Flores

4 years ago

Great work but awful customer service. They were not transparent with me at all and the customer service wasn't up to par. I'd advise anyone to stay away from this company. They owe me a tint on my front wind shield. They also didn't clean up after themselves once the work was complete.

Vitaly

11 months ago

This one of the companies that reached out fairly quick with a very competitive out of pocket cost rate. I was able to get scheduled in within a few days and the technician was early, polite and professional. If my new windshield chips and I need a repair it is free, I will write an updated review at that time as well. I would highly recommend SafePro Auto Glass for windshield replacements especially if paying out of pocket.

LOVELY PEOPLE OF ARIZONA

a year ago

I work for uber and I'm on a budget. I called 8 different places and I came here because they were cheaper. The glass looks brand new I've had no problems with it at all they also put a protective solution on the glass. It took less than an hour VERY good at respecting their customers time extremely friendly and oh my god their customer service is the best I've seen in Arizona. I'm NEVER going to anyone else ?

Ray Sandy

a year ago

The customer service and the windshield replacement was top notch. Much better experience than their competitor. The service they use for recalibration did not have an advanced enough machine for my truck (2020 Dodge Ram) so I had to go through the dealership which is always a pain. Safepro paid for it but not without me having to get the 2 parties on the same page which was annoying as well. All in all, I'm very happy with the windshield but wish the recalibration part of it was a little smoother of a process.

Ashley Washington

9 months ago

These scammers do NOT match prices and will overcharge. They tried to charge me $480 for a vent window replacement. Safelite and MAGIC WINDSHIELD is charging between $312-330. The scammers at safepro did not even offer to match the price, which means it is a lie when the website says they match prices. JUST GO TO MAGIC!!!

Brandon Baker

a year ago

I had use this company five times and had set up a price that I pay each time with them. I always paid out of pocket so I really needed to be careful about how much I spent. It was funny cuz every time I call I get quoted from prices $300 to $500 which was insane. I was quoted a price and then given the runaround. They changed my quoted price and said it was something about parts. You lose my business when I don't know if my windshield is going to be $300 or $500 or 600 depending on how much money you want to make that day. Bring back a little bit of honesty into the business

C B

a year ago

Fast and friendly service. With their cashback offer my deductible was less than a 1/3 of what it should have been. They installed and recalibrated the safety features in about an hour to an hour & a half.

Edy Romero

3 years ago

Woke up this morning to find that someone had shattered the window on the driver's side of our vehicle. Other companies quoted around $350-$400 and a few days wait. I called SafePro and spoke with Joseph, he quoted almost $200 less and made an appointment for me within the hour, was very reassuring. Luis was our technician and did a great job replacing the window, finished in 45 minutes and I was able to make it to work without a headache.

So grateful we found them and will definitely be coming back in the future as well as recommending them to friends and family. Their service is excellent and so are the prices. I love that it's a local, family-owned company, and the people I saw there were happy and helpful. Thank you Joseph and Luis!

Bryan Bullock

a year ago

These folks were great.
Courteous, helped with the insurance, charged me directly when they realized it was cheaper than my deductible, got us an appointment fast, and had a nice waiting area.
Did the replacement quickly and well.

Latisha Parker

7 years ago

Eddie was amazing at helping me get my insurance to cover my windshield replacement! He stayed with me thru the processes of being on hold and multiple transfers to diff depts. he was very thorough & followed up with me. So happy they offer mobile service too. I don't know how I would've found time to take my car in otherwise.

Loki Morningstar

a year ago

They were very good on being there, they came out twice to fix the issue of the stubborn mounting screw in one of my side pillars, no one could do it via mobile repair, because they did not have the tools, which was a little more than frustrating, but going to the direct shop, speaking with Mike their master tech, set me at ease. It took a little more time than expected, but all in all very solid work, nice people, great price. They helped me out when my insurance through Allstate tried to screw me to a wall. So bravo and thank you for the help you guys, I will be returning to them again, if I need a replacement or someone I know does.

Arizona Business League

4 years ago

My first time with a windshield crack, should have had glass coverage but I didn't so this review is for out-of-pocket cost. They're a native company to AZ and take pride in that fact. I loved everything about this company, even the hold script was hilarious. Very professional phone reps, that got me scheduled within the same day. For my 2017 Honda Accord it was $195. I selected the tint option for an additional $30, an awesome value and it looks great. My glass-man was Phillip and the tint-man was Jesus. Their communication was also great since I work during the day. They communicate via phone, text and e-mail (all three for me) to make sure things go through good; I had even received a check-in phone call from the reps personal line just to make sure that my special request was taken care of properly, I have already referred them to two of my co-workers. Lifetime warranty on everything. You guys are the best. Thank you.

Lexi Hartmann

4 years ago

A truly great experience from start to finish. I could tell that this company truly cares about their customer’s experience from my first call to get a quote, to my windshield replacement a few days later. Everyone I came in contact with was extremely professional and friendly. Even the recorded hold message on their phone line was a step above the rest and showed that not only do they know what it means to be a great local business, but they have a sense of humor too. Highly recommended.

Alex Mitchell

5 years ago

Customer service was excellent from start to finish. Kirk was friendly and helpful on the phone and Jose did an excellent job with the installation. Price was right on track with other quotes I received, but I chose to go with them based on their fast and friendly service! Will definitely go with them again if I need any more work done!

Flynn Huseby

3 years ago

They did a great job! Good communication, friendly, and professional from phone to finish. And they're an AZ owned business. They were able to get me in quickly unlike Safelite. It would've been 2+ weeks to get in with them. And free chip repair for life! Strongly recommended!

Katy Obert

5 years ago

As soon as the phone was answered, I knew I was in good hands. A friend used SafePro which is how I found out about the company. The employees were nice, funny and accommodating. I also loved the hilarious recording while I was on a brief hold. SafePro came to my work and was able to work around my schedule. I appreciate their fantastic customer service. I will be using them again, and recommending them to others!

Alison Hamilton

6 years ago

Amazing experience! I was on the website to receive a quote. The form was very simple and I got a call within a couple of minutes. They were able to beat the quotes I had received from other companies. They came to my home (for no extra charge) in Maricopa (did I mention there was no extra charge) the very next day! I was kept apprised of a small timing change AND got a call when they were close. He was in and out both quickly and very professionally. I look forward to doing business with SafePro again in the future.

Meg Myers

3 years ago

I am incredibly pleased with SafePro and my experience with their team. I was pulled over for a cracked windshield (never fun) and being new to the area I called around to get a few quotes. SafePro was at least $100 cheaper than all competitors and beat Safelite's quote by $200.

Although the price savings were fantastic, the best part of the experience was the incredible customer service. I spoke with Sherman, who is a newer employee but you would never know that given his customer service skills. Sherman worked around my hectic work schedule to pick a install window that would work for me. When I expressed concern about driving with a cracked windshield over the weekend (my appointment was scheduled for the following Monday), he made sure to send me a confirmation of the appointment so I could show officers if I happened to get pulled over again. I have never met such a kind, customer-focused employee in the auto industry and I am very impressed.

Overall, if you are looking for a dependable, customer-focused and affordable option, SafePro is the best bet.

Kali J

3 years ago

Prompt, professional and an EXCELLENT price! They came to us the next morning to replace a broken window and did an excellent job! We'll definitely do business with them again! As a bonus, we so received a card good for 1 month of free car washes! I got my free wash yesterday and am very pleased.

Cristin Doyle

7 years ago

From the moment I called through my signature on the work order I was very pleased with the service I received. David was extremely helpful on my initial call, even set up a call with my insurance to complete my claim. I was given an appointment within 48 hours that accommodated my schedule. When it came time to replace my windshield, I received a call 10 minutes before they arrived and again when he was in the parking lot. Total replacement time was under 45 minutes. With one more call informing me the replacement was complete, a signature and some simple instructions; I was on my way. Very professional, through and kind. Will defiantly use again if ever needed.

Melissa Elliott

3 years ago

I had an appointment with a different glass company however the earliest they could get to me was 10 days away. I submitted an online request for a quote from SafePro and less than 5 minutes later I received a call. On a Sunday! I was able to schedule an appointment only 3 days away. A tech came to my work and had the new windshield installed in 45 minutes. SafePro handled everything everything quickly and professionally.

martin montez

5 years ago

After speaking with another glass company and them informing that the particular piece of glass i was looking for was not readily available and would take 4 days to get repaired not wanting to wait i contacted my friend Andy Acosta and he relayed my info to Kirk Hodges who informed me that not only was the glass I was looking available he found 5 in the area so i cancelled my appointment with the other company and scheduled with safepro for the same day. Kirk was very helpful courteous and thank him for helping out. my experience with safepro was top notch and very professional and will highly recommend them to everyone

Josh Archer

3 years ago

Luis and another guy were out this morning replacing my windshield. Couldn’t be happier with the install and the price I paid for the quality service. Not to mention a lifetime warranty on the glass. I highly recommend this auto glass company if you aren’t trying to pay your insurance deductible or pay too much out of pocket. Thanks guy I am very happy with my new windshield ??

Joy Parsons (Inconceivable)

4 years ago

This company deserves more stars. From the first employee Chase to the second Drew, to the installation technician Luis, I was beyond impressed. They are polite, helpful and professional. Thank you Chase for advertising your company, you saved me time and money. You made a loyal customer!!!!

Vicky James

4 years ago

I didn't catch the tech's name but they were super awesome! The service was convenient and they installed my windshield in a timely, professional manner. They were precise and the work they did was clean. I don't have any problems with my windshield. And just have to say thank you for the amazing work! So glad they weren't messy with the glue and stuff they used.

Porsha Mariha

6 years ago

Anthony who gave me a quote & ultimately set up my glass repair was friendly & made me feel like my business was appreciated and he cared. The whole process was unbelievably easy & fast! The techs were great as well very friendly, professional and did the job so fast I couldn't believe how easy they made it look. The techs even vacuumed and swept up all the glass in my driveway etc. I would 100% recommend this company to family and friends and I would specifically ask for the same techs, they were great!

Don Crowell Jr.

2 years ago

Safe Pro is the best Auto Glass company I have ever worked with. We have a large family with 4 cars and have had some problems with other companies. Safe pro was excellent on communication and service. They went the extra mile to get the rear view mirror covered also at no cost. Safe pro will continue to get our business.

Terrie S

a year ago

The reason I'm writing this is to suggest you call Safepro. 12/3/21 I spoke with Michael who could have just called told me to come in. He had my best interest at heart, suggested I first call original company who did the work-saved me $$! Rare i find people, business who have the customers best interest. TY Michael who is sucha nice reflection on Safepro!

Hailey Schultz

3 years ago

5 stars from start to finish. Doug was wonderful with scheduling and I was amazed at their price even including their travel charge. Immediately scheduled my replacement for that week. Their team is extremely responsive and diligent. My replacement took maybe 30 minutes and it turned out great. Thanks guys!

Adam

4 years ago

I called about a dozen glass companies and SafePro was hands down the best price in the city. They were able to come out and replace my windshield the next day. Received a phone call from the tech 15 minutes prior to arrival and they removed and installed my new windshield in 30 minutes. Couldn't be happier with the whole experience. Highly recommend.

Derek Troberg

2 years ago

Not fun needing to get a new Windshield, but my sales rep Doug did a great job getting all the pieces together for me, and my Technician Thaynne has great attention to detail I really appreciate him pointing out a couple things on my vehicle like loose headliner a tiny cracked piece on my dash, but the big thing was he even caught a broken Windshield wiper bracket that I had no idea about. That's awesome! I've had other glass companies actually brake things on my last car. So this was a breath of fresh air. Huge props, major respect and much appreciation! Thank you so much!

Brenda Lozano

4 years ago

Just used Safepro for the 1st time and have no complaints! The original place I was going to use was going to have me drive over 45 minutes for a week out appointment. Contacted Safepro and they were smoothly able to get my claim over to them.Loved that they were able to come to my work place ! Will definitely recommend and use again if needed

Lawrence Zeger

6 years ago

Beware competitors! SafePro has raised the bar of customer service so high you may need a trampoline to touch it. I called and spoke with David on Thursday who quickly arranged that my Kia cracked windshield be replaced at my home on Saturday. I was put on hold for a few minutes while things were arranged with my insurance company. While on hold I did not listen to music, but rather a very educational and amusing narrative that made the time waiting seem too short (other companies should follow this lead). On Saturday as planned, Luis and Kevin arrived. I couldn't believe it, but as I watched, they choreographed the exchange of windshield in less than thirty minutes. They were highly skilled and efficient. Then as a bonus, I received a lifetime chip repair of the windshield whenever I need it. I praise you for your outstanding customer service and will refer my friends to you!

Monica

3 years ago

I'm new to Arizona so the chip repair and windshield replacement situation was a bit overwhelming. I had no idea that this was a thing in Arizona, so with that being said, i purchased a new car in December and literally had a rock shoot at my window last week and naturally needing a repair. I set the appointment for the repair while I was at work and had additional questions later on that day. I called customer service and Carmel answered my questions and proceeded with the repair. Charlie the technician has a great reputation and I was very happy with his customer service. He was extremely friendly and takes pride in his work. All in all the unfortunate crack in a my new car, turned out to be a positive experience.

Dawn R.

a year ago

I had a windshield replacement. They advertise free chip repair for the life of the windshield. Fast forward to today! I called to have some chips replaced. I am told they will only do the repairs in Maricopa County. Their website specifically states that they consider my town as within that radius. They didn't stand behind their product and promise.

Kimberly DeLongchamp

5 years ago

SafePro made the process of repairing my windshield and going through my insurance really simple. They came and made the repair while I was at work, so I did not have to find extra time in my schedule or go out of my way to get the work done. Also, they helped me contact the insurance company and get the claim handled quickly with $0 out of pocket. I am very happy the the quality of the work and the service provided by the installer.

Sherry Padlan

5 years ago

Joseph was made the experience extremely easy because of his friendliness, professionalism, and honesty. I could tell that he puts care into his work. The overall process was smooth and very straightforward. Joseph was able to schedule a replacement that worked around the best times for me. I would highly recommend anyone to SafePro. I felt like I was taken care of by a genuine person and business. The phone call actually made my day!

Courtney Talbot

3 years ago

Wonderful customer service! Luis and his team were were able to replace my windshield at a great price in under an hour. Don't look any further for your windshield repair needs!

Vincent Johnson

3 years ago

Family owned business. They gave me a great quote way better than a couple of larger big name companies I got quotes from and their service was phenomenal and they did a fantastic job. Came right to my house no extra charge! Highly recommend them!

Amanda Buffington

5 years ago

This will be my second time using safe pro and i will continue to use them. I am big on customer service being I have worked on customer service pretty much all my career, so when I have a representative not only service me but get better service from my own car insurance company that makes me a very pleased customer. I was told I couldn't replace my windshield by my insurance because even though I had multiple cracks they were only good enough for a seal not a replacement. However safe pro told me since I pay for the insurance and I carry it every month I have every right to say I want a replacement. I was so happy to have safe pro in my corner backing me. Great people, great service! PS I've kept your number this time!!

Cherry A

3 years ago

Yes! Absolutely call this company for windshield replacement! My car was 'pummeled' by rocks spilling out from a gravel track on the 60E early in the morning a couple weeks ago. I thought these are supposed to be covered up? Not only was my windshield damaged, but so was every other car traveling behind this gravel truck. After I inspected the damage my windshield looked like millions of stars from all the pitting, plus I had 18 chips and a large crack. The damage on the front of my car is another story. I needed a new windshield and called SafePro. I spoke with a friendly and professional gentleman who helped me set up my appointment and gave me a GREAT quote (I searched other companies and SafePro had the best price). Jorge and Jose showed up on time and were very courteous and explained everything before they got started. They walked around with me noting any prior damage (knicks or scratches) which gave me confidence that they were going to be very careful during the installation, I like that. They finished in a timely manner and took time to go over after care instructions and answered all my questions. If you are reading this, request Jorge and Jose. They are super nice and make you feel comfortable! The best part? The Lifetime Warranty! What other company does this? I am extremely impressed with this company and will recommend to everyone I know. Thanks SafePro, I can see out my beautiful windshield again!

JERRY DAGNA

5 years ago

My experience started with a Google search. SafePro was my first phone call for a bid. My encounter with Joe Graham made it my last call. I wanted SafePro to do my work. Joe was thorough and knowledgeable but most of all he actually listened to me! Diego was the tech they sent and this young man was a joy to work with. He is a true professional. Looking for auto glass work...Look no further. SafePro is where you want to bring your needs.

Mick McLaughlin

5 years ago

Excellent customer service. There was an extremely long wait while my insurance company put us on hold. Joe was patient, personable, and extremely good at fielding all the insurance company's questions. I'll definitely use SafePro again.

danny Blake

3 years ago

I can not say enough about this company and how they handle my windshield replacement. I called at 8:00 pm on Wednesday, Anita was quick to jump into action and get me scheduled on a stand by list for the next day.

I explained that I use my vehicle for work and needed it ASAP! She assured me it would be done by 4:00 pm, it is now 8:30 am and my vehicle is done and ready to roll.

Devin and his assistant where personable and did a great job on the install.

Thanks for helping this stressed out business owner get back on the road.

Chevy Van Wagner

5 years ago

These guys are great! Kirk was super easy to work with and he was patient and helped me figure out the best way to handle my broken glass window. The installers came right to my house with a courtesy call when they were close by. 10/10 Would recommend.

Paul Arnold

6 years ago

Very easy process from start to finish. Professional and courteous staff and installer. My customer service rep (Brandon) walked me through the claim and cash back process and then initiated the conference call with my insurance carrier to complete the claim process. The installer (Adam) was very knowledgeable and experienced and came out as promised during the specified time period and had the job done perfectly! Will definitely use SafePro again in the event of a chipped/cracked windshield.

D DiGio (DOLLY)

5 years ago

I was looking for windshield replacement companies when I came upon SafePro they asked for my name n my email, because it was after hours an that SAFEPRO will call asap, that's what they did. FIRST thing in the morning(SMILE) 7:30 I received a text message that they would be calling in one half hour. THIS aloud me to get my wit together. I answered the phone and Maxwell was on the line he was very kind, courteous and patient, he listened and told me what was available and that he could take care of me.. He informed me that they'll work around me and I was to choose a day and time and they were going to come to me.. Bill arrived 2:45 pm ,between the allotted hrs I was told noon-4 pm. Bill greeted me with a great smile n good energy ready to work. Bill was done by 3:30 pm. It's brand-new it looks fabulous. real Really enjoyed everyone I talk to today.(Smile) THANK YOU, for a great experience!!! I will use you again!!!
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Julie Thompson

3 years ago

I had two cars done the same day - one in the Tempe shop and one via mobile service. Setting the appointments was quick and easy on the phone, service in both locations was quick and pleasant. And the lifetime chip fix warranty is great. We will be return customers!

LordOf TheBlondes

5 years ago

I have to say my experience from start to finish was fantastic, Kirk was knowledgeable, helpful and expedient, the process was almost effortless. My technician, Chayanne was excellent! He was on time, fast and polite I am positive that he got every shard of glass out of my car. I never thought I would have a preferred auto glass place, but I can say that I do now.

Gabi C

a year ago

From the first phone call to the install these people are so professional and very nice. I cannot say enough about this company. I will recommend them to everyone I know. Don’t go anywhere else! They are awesome. Thank you so much!

Kristy Loney

3 years ago

Safe Pro was very professional. I came from Oklahoma and they treated me like they knew me forever. Pre and post walk through with Luis, who did an amzing job. Straight forward instructions and amazing deals. By far the best customer service I recieved in Az.

Jessica Oberg

2 years ago

Always great customer service, even during COVID-19 was still able to get me my rebate. Derek explained what was going on thoroughly and professionally and still did everything in his power to get me taken care of. I always use safepro vs going to another company.

Jasmine Claborn

2 years ago

I waited a while to leave a review so I could tell yall about the quality of the glass. Let me start by saying the representative I was talking to (her name was andi) was very understanding, Knowledgeable, informative, and easy to work with. I had the most expensive glass my car could come with (of course I wanted to keep it that way because it would take away some of the features that come with the car) anyways andi got me the best price as well as got me an appointment to have a tech out to my place next day. Next day came, the tech was right on time within the four hour window they give you. He was quick and very polite to talk too. He also kept my stickers that I needed to keep (oil change, parking pass, carwash pass, etc). He did a fantastic job with the replacement and gave me some Knowledgable information on aftercare for the glass. I did exactly what he said even gave an additional day before I washed my vehicle through a carwash. It's been about almost a month and the glass is still in perfect condition, no knicks, scratches, warping, etc. I am very grateful to the tech for his great work. His name was Andy as well! Haha thank you for all the good work from the representative and from the tech! As well as the great price compared to other glass companies and the dealership!! One really satisfied customer and 10 out of 10 will recommend this company to others!

Maria Soria

4 years ago

I had the best experience today with SafePro Auto Glass I will only use them in the future and would 100% recommend them to everyone. Starting with the intake phone call with Damel Ford on Thursday evening he scheduled my appointment for Monday morning. Over the weekend I recieved a text to confirm the appointment and then had the friendliest tech who installed my new windshield. The customer service was excellent from beginning to end. Thank you SafePro Auto Glass

Sandee Young

4 years ago

I had two windshields done in the last week. Rafael was great on the phone and explained everything to me and my daughter perfectly. Jeff C. was an amazing installer, and took great care with my cars. On time, phone call 20 minutes ahead of arriving, and so professional. Thanks!!!

Sean M.

3 years ago

I had a chip in my windshield that had cracked so I started looking on line for companies to replace the windshield. After reading the reviews on SafePro I gave them a call. Julio took the time to explain not only the services they offer but that the are family owned and more importantly to thank me for calling them. Thank you Julio. They came out on a holiday and replaced the windshield on my car. The technician was on time, and called me 20 minutes before getting to my house letting me know he was on the way. He was professional and completed the job in about 20 minutes. Explained to me what to do and not do for the next couple days. Look no further if your on a search for someone to replace your windshield like I was. Hands down SafePro is the best in town!!! Windshield comes with free chip repair for the life of the windshield as well.

Jonathan Sarol

6 years ago

Talked on the phone with Paul, super nice dude! He quickly helped me get a quote for a windshield replacement. After being on the phone with him for a while I checked prices at competing companies and was able to get a lower price quote. Being my first option I gave Paul a call back informing him about the lower price and he did all that he could to match it. It was a quick and easy process thanks to Paul! I will definitely be back should I ever need anything repaired or replaced. Thanks SafePro 10/10!

Christina Tolman

5 years ago

My sister gave me a referral here and after seeing the rating- I didn't hesitate to schedule an appointment! I scheduled a last minute appointment and they were more than accommodating and came it to my house the next morning for the wondshield replacement. Even when I made a mistake of the year of the vehicle, they took the time to drive back and get the correct windshield and even said it was their fault when it was absolutely mine! Thanks Devan and Rafael for the high quality customer experience!!!

Heather Nelson

5 years ago

Originally I was going to go with Safelight because my daughters dad works there, and I always like to support businesses that support my family. I'm so happy they told me to call around for quotes so they could price match any lower price I found. I worked with Alex on the phone, and Chris was my installation tech. I'll start with the phone experience first. If I could put the hold time on a CD and listen to it all the time, I would. It was hilarious. I was sitting on the phone hoping Alex wouldn't come back on the line so I could listen to more. I had my left quarter glass and windshield replaced. Originally I was quoted $385 through Safelight, and Alex saved me $100 just by switching. Given, I could have priced matched and went back to them, but it was the customer service that wouldn't let me switch. He was attentive, he was actually HEARING me, and not listening just to reply. He had an amazing upbeat tone, it literally sounded like he was smiling on the phone! He was incredible. SOLD! He was even patient enough with me to let me run to the bank and put the cash in my account! He was such a gentleman! Now for the install. Chris came out to me, I had scheduled 2-5pm. Usually with this kind of window you can expect for them to get to you about halfway through your appointment, but I was the one who was actually late!! He was there getting ready to go at about 1:50-1:55 when I pulled into my driveway! I was so impressed. He was so personable, talked to me about cars, and did SUCH a wonderful job. Smiled the whole time even though it was a thousand degrees out and I'm sure he was extremely hot! We really didn't have the money to even think about doing this, but as an early Christmas present, and an awesome price adjustment from Chris I went for it. Windshield replacement is one of the last things I have on my to-do list before I can take my car to level II inspection so I can get it registered. I'm so happy I didn't listen to anyone else and I listened to myself and worked with your business. I COULDN'T BE HAPPIER! Already took to facebook and posted how impressed I am! I won't EVER EVER EVER go with another glass company! THANK YOU GUYS!!!!

Maria “Mari”

4 years ago

Thank you SafePro Auto Glass and representative Jesus that came out to my work place today and replace my windshield. Originally I was schedule for the early evening however I received a call and they were able to fit me in a lot early. They guys were very professional, polite, courteous and answer all my question. I appreciate the prompt, quality service and most important the price for out of pocket. Thank you SafePro Auto Glass! ?

Sophia “BeautyFly” V

6 years ago

Kirk Hodges quickly assisted with my work order. He expedited my claim to the next morning and ensured my replacement. They were friendly quick and put all my stickers back!! (for school) Keep the money in AZ and I would recommend them to anyone and everyone!!!

Bob Anderson

3 years ago

Tommy Freeman with SafePro came to my home today to repair chips in my windshield. He was professional, knowledgeable and competent. From getting insurance approval to getting the work done, SafePro was responsive and professional.

They placed a reminder call the day before my appointment and Tommy called the morning of to confirm that I was scheduled and again when he was 30 minutes away.

When Tommy arrived, he assessed my windshield and fixed both chips. One of the chips was extremely difficult and a lesser qualified technician wouldn't have attempted the job due to it's location.

SafePro and Tommy are my go to auto glass company going forward.

Thank you!

Kyle K

3 years ago

On my quest to find a good windshield repair company I came across and choose Safe Pro Auto Glass because they responded promptly, solid reviews and have a nice rebate offer.

Let's just say the rebate was the only part of this experience that was favorable. The first technician came over and looked at the windshield and ordered the glass. I honestly thought since he had year make, model insurance cleared prior to his visit it would be done on 1 visit but not a big deal. Visit #2. The glass came in and the next technician installed it. But the seal at the bottom was not replaced and made noise while driving. On visit #3 the technician came to look at the seal not replaced and order one. Visit #4 the wrong seal (the top not the bottom) was ordered and he was unable to do anything except order the proper seal. Visit #5 of changing our busy schedule so the vehicle could be here and the job was finally done. He said they would cover the cost of the seal since the technician who initially looked at it on visit #1 should have ordered that as it's a common issue in Dodge Journey vehicles. Very kind gesture to cover a mistake YOU made.

Just when I thought they had maybe earned two stars we now have a chip in the new windshield. I messaged them several days ago because they have lifetime chip repair and still no response.

The competition for windshield replacement in this area is very high. I certainly would look other places. The rebate was nice but certainly does not outweigh the 5 visits and now waiting for a response to replace a chip in our windshield that is less the 3 months old.

J P

5 years ago

10 Star - Great and honest service. Experience with Joseph Graham over the phone was pleasant; he was very helpful and informative. I have my appointment set up and claim submitted, ready to go. Great job Joseph/SafePro Auto Glass, keep up the good work.

Phil Jankovich

3 years ago

The windshield installer(Denver area) was fantastic, He really knew his trade and even caught and addressed other issues with the windshield area. Michael in Arizona was great to deal with as well, he was polite and apologetic for the mix up in windshields which is probably more a ford issue. The windshield itself looks like a quality unit, and the pricing was much more to my liking compared to the Big Brands in town.

Dave Koopman

7 years ago

Rating the initial phone call: David from SafePro Auto Glass handled the inbound call with precision. Prepped me for the call to insurance, called the insurance for me, stayed on the line and helped, then delivered a beautiful SafePro testimony - passion for the product and service that SafePro provides. I'm sold, this is the best auto glass company in Phoenix metro hands down. I haven't even had my glass repaired yet, but I cannot imagine that going anything but perfect. I'll revise my post and rating if it does, but wow, that phone call exceeded my expectations by a mile.

richard newland

a year ago

Had tech Darius come.out originally went to my office location and was nice enough to come all the way to my house instead about 40 miles opposite direction he did a great job and spoke about how proud he is to work here would def recommend!

Kristy Lange

5 years ago

Had a window busted out of my truck I needed it replaced that day. I called Safe Pro they where professional and fast. I got my window replace within hour and half. That what you call fast and the best part is they came to me, I didn't have to go to a shop to get it fixed. It was weekend too! The services guys was fantastic so professional. Clean up the broken window mess. If you need a professional, quality, fast service to get you window replaced Safe Pro is the company to call.

Heather Sica

6 years ago

Absolutely the best choice! I needed windshield on my convertible replaced and Kirk helped me through the process. He knew how to best assist with a very speedy repair! The technician that came out the very same day requested was fantastic! So glad I chose SafePro!

Kelsey Donovan

3 years ago

Absolutely horrible. I had three appointments. For the first two appointments, the technician called me nearly 4 hours after our initial appointment time to say he was late and on his way. My mistake for making a second and third (the manager Nick reassured me this wouldn’t happen again) but I spent a collective 9 hours waiting on technicians.

I hate to leave bad reviews but I strongly advise against using this company.

James Hornak

5 years ago

I am happy with your shop and installers. Eddie was professional and to the point as needed as well as providing a comfortable telephone experience. My claim was handled quickly as possible and the glass install looks wonderful. I will be using your shop in place of others I have used in the past. Thank you for time.

Brian Amato

6 years ago

The phone call was easy, everything was explained to me. The tech showed up on time and was very friendly and walked me through what he was doing and did a once over on the front of the vehicle. Very professional. Replacement took 45 minutes. Free chip repair is included as well, which is a nice bonus if insurance doesn't already provide it. I'll definitely use them again.

Sam Wagner

3 years ago

I had a great experience as the techs took their time and replaced all of the rubber around the windshield. The last company I used did not and cut into the rubber causing some of the stripping to come loose and flap when driving. They were on time and even came out on a Saturday morning during a holiday weekend. Would use again and will refer to others. There is a difference between quality with this company so use them to see for yourself!

John Spencers

5 years ago

Kirk Hodges was excellent. He was clear, concise, and provided a very professional service. He contacted my insurance company on my behalf, and was even able to provide some of the information directly to my insurance agent in lieu of me having to go back out to my car and retrieve it. Because of Kirk, I will be using SafePro, and more specifically Kirk, for any future work that I may need. I will also refer anyone who asks me to Kirk at SafePro. Thanks Kirk!

Aaron Thomas

4 years ago

Quality of glass seems less than elsewhere. They give the best price because they use cheaper material. On top of that they say they give up to $150 back with insurance. I have Statefarm Full Glass Coverage, one of the best glass coverage options (if not THE best) and I got $25 back. My wife didn't like the guy doing the install, and on top of that he tried explaining to her that the dent he put in my roof wasn't from him, said it multiple times to her and she explained it was fine but I don't know where else it would have come from I didn't see it until they did the install just weird to me. Would give it them no stars if I could.

Elizabeth Wilcox

6 years ago

Best price I could find when I needed my windshield replaced, and all the staff were polite and professional. Plus, they offer lifetime free chip repair for my new windshield. (Hopefully, I won't need it, but if I ever do I'll update with how it goes!)

Update: five stars for price and service, but I have to dock a star for glass quality. I had to have my windshield replaced 3 times because of flaws in the glass right in the driver's visibility area. Had no problems getting SafePro to replace each one (under warranty), but the time loss was really unfortunate.

Kelly Frost

3 years ago

I have had my windshield replaced by SafePro 3 times. I've had nothing but great service everytime! From the first call to the end of service, everyone has been wonderful. After you've had your windshield replaced by them, they'll fix window chips for free too! Shop local!

Sarah Cullen

3 years ago

Michael was my technician. He was scheduled to come between 7-11 a.m. He came at 7:40, which was great because I didn't have to wait all morning. He was very sweet and completed the job in the parking lot of my apartment. Thanks for the great work!

Joe LaBrie

3 years ago

it was the perfect phone call, um, wait...I mean it was the perfect customer experience!

From the 5-minute, very professional call with Derek Seymour, to Jessie the Tech who arrived on time and completed job in under 1 hour, this could not have been any more flawless in execution.

I'd refer them in a heartbeat.

Turiya Chavez

5 years ago

My car was broken into and my window was smashed. I was looking for a place that was convenient, inexpensive, and had good customer reviews. I came across SafePro on accident and recieved all three of the things on my list, whereas other places maybe checked one or two. I had an appointment scheduled for the next day and was pleasantly surprised by how quick and efficient the process was. Thanks!

Christina Rodriguez

3 years ago

I had such a hard time getting my windshield fixed by my insurance company for days. But Joe at safepro helped me out. Did everything he could to help me get my windshield repaired. The guys that came out were so friendly and quick. I will recommend them to any and everyone.

Justin Locke

4 years ago

I have had a wonderful experience with these guys .Safelite put a windshield in my car and they didn't put the glue in the right places. The guys at Safepro came out and replaced it and have been back twice to do chip repairs and are very fast and very good. I highly recommend them to anyone who needs a new windshield.

Joshua

6 years ago

This company takes care of everything for you and makes it as easy as possible. I would recommend this shop rather than the preferred shop your insurance company wants you to use. They except the same rates as any other preferred glass shop and they offer windshield tinting, which some if not most places dont, unless it's outsourced which then is money out of your pocket. I will only use this company for all my glass replacement needs.

Medic1

3 years ago

Cheap cost cutting company with no professionalism. I had to take their work to a dealership to have fixed. I was told by the “owner” he has been doing repairs for 75 years. Math and honesty are two areas he could spend more time.

Danielle Hafelin

5 years ago

Kirk exemplified nothing but great customer service and care. I over reacted when the office was having technical issues with their phones and was not able to contact them, even in my rage kirk did everything to remedy the situation. The tech who installed my wind shield did an AMAZING job, was friendly and professional. I will recommend this company for all wind shield needs. Extremly pleased with the service

themerylevens

6 years ago

David was so pleasant and wonderful on the phone from the get-go. This company was the first in my line of other auto glass companies I was expecting to call for quotes. After speaking with David, I was so impressed with his positive can-do attitude, and his efficiency, I wound up booking my glass repair appointment on that call. The call went smoothe, and he ended the convorsation saying I was getting a kickback of $50 and they would have my check cut for me the next day! Very happy :) thank you!

Ryan Smart

3 years ago

Safepro Autoglass was extremely courteous, prompt and professional from start to finish. David spoke with my insurance company to set it all up with no hassle and the technician Richard came to install my windshield. The prior windshield replacement company I used had messed up the moldings on my vehicle, Richard was extremely thorough and replaced my moldings with factory parts and did my windshield all at the same time. Richard did a fantastic job on my windshield but also left my dashboard cleaner then before he started. Safepro is an excellent company that I would most certainly recommend. Thank you Safepro!

Lynn Ward

3 years ago

We had a chip in the windshield of our BMW and called the Tempe, Az location, after calling other places. They took our call and had us come in, the same day.
My husband and I were very impressed with the customer service and work that was done. Thank you David , Kirk and staff! i'll be sure to recommend you and also bring in our company vehicles, if we need to.

Stephanie Crawford

4 years ago

Excellent customer service from my intial phone call all the way through finishing the work. Everything was handled within 24hrs. I couldn't be more happy. Thanks to David and the crew who came out and replaced my windshield. You guys are awesome!

Wendy Weber

5 years ago

I had a great experience setting up the replacement for next week. Kirk was very professional and personable. I chose this company because it is a member of the North Phoenix Chamber of Commerce, as am I. I was unaware before I called that it is a preferred vendor for my insurance company. I appreciate dealing with the best and also, whenever possible, fellow chamber members. One of the things I do, besides energetic healing for people, is write custom songs for occasions, events, businesses, and products. I would be open to writing a song for your company about my experience and how it made me feel. People pick up on that.

Mohammad Abdulrasool

3 years ago

i wish there is less than one star to give but it wouldn't let me. I had very very bad experience with theses people. Unfortunately i decided to choose them to fix my windshield chip which was even less than a dime in size. they fixed it at noon and literally after couple hours it had a big crack around it about two feet long!!. i was so frustrated . i called them and they told me they cant do anything since i signed consent. now i have to pay 1000$ copay in order to fix their fault beside my insurance would increase the premium in the future as i filed a claim. this is very non professional business and behaviors. please save your money and time and stay away from these people.

P.S After this review Rex the CEO of Safepro called me took care of the problem professionally and did help me a lot appreciate it

Edgar ulrich

4 years ago

I gave Safepro 3/5 stars not because of their workmanship, but due their advertisement. They advertised up to $150 for approved windshield replacement, which I figure I wouldn’t get the full amount. After they install, they only offered free lifetime chip repair. When asked about the money, they said they would have to look into it. We ultimately were offered $50, which is better than nothing, but don’t expect the $150.

Anna Willingham

3 years ago

Safe Pro Auto Glass is absolutely the best glass repair and replacement business out there! Their facility is beautiful and state of the art and most importantly every single person in their business is extremely courteous, friendly, and very helpful! Thank you SafePro for helping us!!

chris v

5 years ago

From the instance I called to the install I had remarkable customer service & professionally installed. Took care of my claim as easy a 1-2-3. I Highly recommend this company. Thank You!

Gordon Rieck

6 years ago

I would say that SafePro is the best place for windshield glass replacement. I spoke with Raphael on the phone and set- up a time to replace the windshields on mine and my roommates trucks. He had insurance, I didn't. I checked the top 3 rated companies on yelp and got quotes from them all. SafePro beat everyones prices. Phillip and (his Dad...haha, inside joke) David called ahead of time, were there when they said they would be and busted out 2 windshields in about 45 minutes. They even fixed a piece if moulding that came off my truck last year. These 2 guys Rocked it and had a good time doing it. It is so refreshing to see people do there job and do it well. SafePro is definitely the place to go for your auto glass. Thank you everyone at SafePro.

cody paudois

5 years ago

Kirk was friendly, easy to communicate with, and very knowledgeable. He was very clear about how the glass replacement process would procede, and my appointment was scheduled much sooner than I expected. I'm very pleased with the overall experience!

Rod Hill

3 years ago

So glad I went with this company, even when the install needed a fix they gladly took all responsibility and paid for everything to be remedied.
That is a stand up company, many other smaller companies would have tried to get out of doing the right thing but not this company.
I would recommend them to all of my friends and family.

Noelle Reeves

5 years ago

Raphael Esperas was AWESOME. My boyfriend was travelling to Phoenix from Cottonwood for class, and the hood of his car flew up and smacked into his windshield, shattering it, at 80 mph. It freaked us both out pretty bad but luckily he was alright. I called SafePro and explained the situation, and Raphael got one of his technicians to fit my boyfriends car in within a couple of hours of the accident and gave me a great price quote. The service was amazing, efficient, friendly, and made me feel at ease right away, knowing my boyfriend would be able to drive home safely that night with a new windshield. THANK YOU so much!!!!!!

Joseph Andrew Chavira

2 years ago

They showed alot of love with the deal I got for my windshield. I got off the phone feeling so relieved that I didn't get jipped. This will now and forever be my spot to get a windshield. I promise to refer all the people I know to this place as well. Thanks you for your services.

Eddie Tena

6 years ago

I called SafePro to have my windshield replaced. Ed Lopez helped me with my information, was patient and understanding when the call was fading in and out. Helped through the steps and helped me connect with progressive and confirm my claim. I am overall highly satisfied with the service, as this being my first time making any type of claim and calling to have service done.

Artie Woo

5 years ago

I called 4 different windshield replacement places. Joseph at Safepro was the most informative and helpful out of all the places I contacted. Safepro pricing was very competitive . I didnt mind paying a few extra dollars for a good quality job. I have had bad experiences before with a different company I used awhile back . He spent time with me on the phone answering all of my questions and made me feel confident about what needed to happen. The following morning the technician named Ernest called me and told me he was on his way. He was friendly and had over 17 years experience. He did the job promptly and even helped me get a baby bird that had fallen out of our tree. We put the baby bird back in its nest and the mother flew over and started feeding it again. Anyways the job he did was top notch and I would recommend Ernest , Joseph and Safepro Auto glass to anyone.

Michael Hoke

a year ago

After the first missed communication, Safepro made it right the next week appointment. The job that they did was a outstanding job.

Nick B.

6 years ago

Paul, the rep I initially spoke with, was very helpful and friendly. I was extremely pleased with the cost of the windshield replacement since I didn't have glass coverage through my auto insurance. I had called a couple of other companies first but they were able to beat their price and get the windshield replaced quickly and conveniently. Thank You!

Sharon Dominguez

7 months ago

He left broken pieces of glass on top of my vehicle and he left a tool in the car, which is mines now ? but I did make sure I got that $100 cash first

Leo Verstraete

4 years ago

I had my windshield replaced by SafePro technician Jaryl Austin. He installed it in a timely manner and he did a very professional job. I ordered my windshield with the Limo tint sun strip at the top installed. I noticed that the strip came down a little to far on the windshield for my liking and Jaryle said no problem he would trim it and make it work for me. He did such a great job I will be requesting him to install my next windshield.

Diva Givens

5 years ago

This is just step one in the review process... I haven't even been serviced yet so I'll review the replacement of my glass when it is done. I was just too excited to let EVERYONE know how fast, efficient, fun and overall awesome Kirk was when he answered my desperate call to have my car windshield replaced today! He kept me sane and laughing after I talked with Safelite who couldn't see me for two days (and then I was going to have to drive my car to their shop). Kirk immediately understood my predicament and got the ball rolling. The call took minutes and I have an appointment this afternoon. Stay tuned for more as I chronicle my service call this afternoon... THANK YOU KIRK, AND THANK YOU SAFEPRO AUTO GLASS.

Jeff Wada

7 months ago

They did not install the window correctly they damaged the rubber the rubber was never installed correctly in front and window and they got paid and

Robert Lewis

5 years ago

Kirk was great he gave me all the information I needed. He verified that I didn't have any questions and confirmed location, time and type of windshield. Excellent service, I will let everyone I deal with to use Safe Pro.

Selena Gutierrez

4 years ago

Wow! What exceptional service from beginning to end. Michael was quick in getting information from the insurance. Scheduled ASAP. The guys came out right away. Good work. Prompt and professional.

Stephen Gomez

6 years ago

They gave me arrival window between 10am and 2pm which is acceptable I guess. Ths arrived at 230pm they had took down a wrong address. I supplied the tech with an extension cord so he could vacuum up the glass as to be expected. The tech ended up breaking window switch which is understandable its an older vehicle (1998 Dodge Ram 1500), he ended up gluing it back together. The part I'm mad about was I noticed he lost two of my three door panels and left broken door clips on the ground in front of my house where I could run them over. I shouldn't have to clean up after the tech or fix his mistakes I feel. Wouldn't recommend this company to my close family and will avoid using in the future the glass was replaced and the window does work but not impressed. Also the glass seemed cheaper than glass I have gotten from other installers. Have had this window replaced three times in the past so know what to expect. Have tried to rectify the complaint with company frankly don't want them touching my vehicle anymore.

Josh Riddle

6 years ago

Service is amazing! Got a call for my online quote request within 20 seconds of hitting send. Took care of everything including insurance and scheduling on a single call with no transfers and was done within 20 minutes.

Alexander Williams II

a year ago

Big thanks to Darius and Levi for being so professional and providing great customer service they got in got what information they needed from me got started and finished quickly also s/o to Derek for setting up the appointment and doing a great job answering my questions over the phone #SAFEPRO4THEWIN!!

muff

3 years ago

STAY AWAY!! Absolutely horrible customer service that will flat out lie to you. That to go along with terrible work and broken glass all over my car and IN MY AC VENTS. Fun little surprise turning on the AC in the Arizona summer, a face full of broken glass shards!! I tell 2 different managers about it and I get 2 different empty promises that neither have come through on.(shocker) Not even a phone call! Stay FAR AWAY from this JOKE of a company..

Kevin Clark

7 years ago

Safepro is the best, hands down. The staff is top notch, and the service is just as good if not better. Simple, on time, quality work from a locally owned business. I tried to get quotes from two of the other major competitors and was given the run-around and quoted near 1.66 time the price of Safepro's quote. Before Safepro, I felt like I was in a foreign country trying to ask for help from people who don't speak Me, when I called Safepro it was like I was in a finally met someone who not only spoke my language but genuinely cared. You have my future business and recommends, Thanks Safepro.

Chandra Mayfield

3 years ago

Ooofff if I could leave 0 stars I would. Left my car an absolute mess, glue and other waste is one thing, but shattered glass all over my car and in my vents???? No attempt to clean it up and no mention of it. Tech said everything well totally fine, I guess he forgot the part where he had to break the windshield out........ the company offered to have my car cleaned but then magically never answered their phone or called back when they said. Just disappointed that companies have zero concern for customer service. Save yourself the headache and face full glass shards.

Quickturn

a year ago

The process of getting the windshield in my F150 replaced was seamless start to finish. The technician Darius was professional and the installation was flawless.

Mike Taylor

a year ago

Was able to get an appointment and 2 chips repaired on my wifes windshield in 45 minutes. The repair was very well done.

Scott Glover

4 years ago

After a calamity of errors, I can say this. The guys (and girls) on the front lines installing and the owner of the company himself very much care about the work they do and the client’s experience. I look forward to the next time I use their services and give them 5 stars.

George Rudder

4 years ago

Great customer service and workmanship. We've had that windshield replaced 3 times and this is the first time the rearview mirror was put on properly. You've got a customer for life. THANK YOU!

Debbie Grieninger

3 years ago

SafePro Auto Glass was a very professional company. I would definitely use them again. They were very accommodating to my need of a quick replacement of my work truck windshield.

Jesus Lerma

5 years ago

Took care of my cracked windshield problem with awesome customer service. Both reps on the phone and installers were very respectful and helpful. Will recommend to everyone!

Ashley S

5 years ago

Called in to get my windshield replaced. They had me off of the phone within 10 minutes and my appointment set up for the following day! Great customer service and easy to talk to!

Cindy Trumbauer

6 years ago

Convenient website scheduling. Maxwell called the next day to confirm my appointment request. Maxwell was professional and called my insurance company for a 3-way call to get everything in place.
The installers were on time as the work was done at my home.

James Givan

2 years ago

All I want to say is Safepro took care of my need in a timely manner and the employees were very courteous and professional. Will definitely recommended to anyone.

skyler saindon

5 years ago

Great company that stands behind it’s word. Awesome job and well deserved five star review. Thank you Safepro and I will definitely be using you in the future for all my auto glass needs !!!

Marc Walambe

2 years ago

Given a time window of 8 to 1. Call me at 1 to reschedule for tomorrow morning. You can't make it in a 5 hour timeframe where I'm held hostage and can't leave the office and call at the end of that timeframe to reschedule? Auto glass companies stink overall and this is just another example.

David Klassen

7 years ago

From start to finish it was one hell of an experience! The customer service was one in a million! The installer was nothing but professional and made sure I was satisfied from the time he showed up till the time he left. I believe his name was Kyle!Thank You!

Xavier Rivera

7 years ago

Paul was very helpful, and professional. His assistance was nothing short of stellar. This is my 3rd time using Safepro and as long as rocks continue busting my auto glass, Safepro will have all of my future business!

John Haffner

6 years ago

Very professional.Paul took my call to set up an appoint ment to have my windshield replaced.He walked me through the insurance process and Ceaser A. was the tech that came to my home to complete the job. I am very pleased with my experience with SafePro Autoglass. Thank you

Robert Burns

7 years ago

Figured I would call and setup an appointment for the following week to have a windshield replaced. Was shocked when they said we can come to you and have it done in 3 hours! Excellent service and they took care of the insurance hassle

fernando anguiano

3 years ago

Replaced my windshield on my X2 for a third of the price of Safelite. The only difference with the window was the part having the BMW logo. I also called in on Monday and they came out Wednesday to replace it which was faster than Safelite by two weeks. Quality job!

Saray

7 years ago

Excellent service a total worry free call they contact my insurance for me which i love it. They took really seriously my time frame technicians did their job really clean and responsable they just gain a permanent client I will totally recommend them to my friends. Thanks guys

Laura Sullivan

2 years ago

They did an excellent job and helped me reach out to my insurance company. I wouldn't hesitate to recommend them to any of my friends and family.

Mike Taylor

a year ago

Good service and quick. I was able to get an appointment and have 2 chips repaired in less than 45 mins the same day.

Bryce Dudka

6 years ago

Andes was the tech that came out to my house. He was very professional and conscientious, called ahead, did the job very quickly and answered my questions patiently. Would absolutely recommend!

Destiny Fobbs

a year ago

They were amazing fast and friendly even allowed me to bring my 2 dogs in waiting area. And had a huge TV we could pick movies on and snacks?? best waiting experience ever

Amanda Potts

5 years ago

They were wonderful! Made the process very easy. Called my insurance for me and and helped me file the claim. Overall great experience!

Will Clarke

6 years ago

I was calling in and checking prices at various glass repair companies. I spoke to Paul and was convinced Safepro would be the company to go with. Adam the tech was very friendly, fast, and efficient.

Michael Bushey

5 years ago

By far the best, friendliest and easiest glass replacement I've ever had. Your company and specifically Kirk, earned my return business and recommendations to all my friends looking for glass repair or replacement.

Jess Luna

6 years ago

Great service, awesome window replacement tech. Made sure the windshield was perfect. I wanted to go with a family owned establishment, and I'm glad I did. I highly recommend this place.

Ki Coleman

4 years ago

Just had a tech come out and fix my glass (I apologize I didn't catch his name). The customer service was great and they did a great job. I really appreciate it.

Zarius Dubash

a year ago

Best price, quality service, good communication, and they stand behind their products with free chip repair. Thank you SafePro!

Patrick Elmore

a year ago

Best place in AZ for all your auto glass needs!!! I only recommend Safe Pro Auto Glass!!!
Fallow me for more great reviews as I travel America!!

Craig Randich

4 years ago

Just got ghosted by this company, after answering their text of where I lived - no response. Texted them next morning on if they where sending me a quote - no response. My first time being ghosted and it's from a company.....LOL horrible customer service. I wouldn't even give a star but they make you.

Anita Guerrero

a year ago

Very nice lady who took my call .... Funny and very helpful .. no trouble at all to get my windshield replaced I am a customer for life !!

Kreg Enderson

3 years ago

Walked into the Tempe office with no appointment and walked out 30 minutes later with a fixed chip in my windshield. Person at the front desk was so friendly, Highly recommend.

Sergio Rojas

5 years ago

Customer Service ( Doug) Provided an excellent service.The tech that was sent to my home was very professional and fast! Came right as expected He did an excellent job!

Edward Cota

2 years ago

This company is amazing and their staff and technicians are fantastic! Really quick service, and just very friendly and professional. Will only go here from now on

Jared Legend

a year ago

Everything is good, very friendly, I repeated to change the windshield 3-4 times, why give 4 stars, because there is no best, only better!

Josh Schultz

6 years ago

Kirk was great at explaining everything. He made the entire process quick and painless. I was actually surprised how easy it was. I'll definitely be recommending you guys in the future.

Daylan Decker

6 years ago

Company stands by their work. If you have an issue call and talk to Pete. He will make it right. Nothing perfect in the world, but Pete will do anything he can to make sure we don't have to worry about our glass.

Thanks Pete!

damien gholston

6 months ago

Great customer service. Only company I go to.

Linda Chaves

7 years ago

Paul was able to offer me the best rate and reassure me that I would be receiving professional and safe service. The technicians were friendly and extremely efficient.

Janis Heath

7 years ago

SAFEPRO AUTO GLASS
Fab u lous!!!
Can you say customer service?
LIFETIME chip repair warranty!
Gift card!!!
Family owned business since forever!
Maxwell is their secret weapon!
Yes!

J H

2 years ago

They were great , very friendly phone staff and installers were on time and friendly . Didn't take longer than 40 mins for them to complete the work

Patrick Foley

3 years ago

They were great. The way I was treated was above and beyond. The work was top noch. I will be bringing my wife's car in for them to work on.

Vance Tsosie

2 years ago

Set an appointment from 8a to 12p, no one ever showed up, no one ever called. They wased my time. I wouldn't recommend them.

Derek Wilson

3 years ago

Great customer service. Fast install. Very reasonable price... beat paying my insurance deductible.

Vijay Deshmukh

2 years ago

SafePro guys went above and beyond to replace the roof glass on my Model X door. Amazing service!

Samantha Harris

6 years ago

I love this company. They were so convenient and helpful. They were also cheaper than anyone else. I would definitely recommend this service to everyone!

Timothy

6 years ago

Best I have dealt with. Insurance a breeze, any questions were answered, fast and on time install. Going through again if I need to, and many others I tell.

Kyle Kraft

6 years ago

Great customer service! They were great after my girlfriends car got broken into. I would definitely recommend them.

Jackie Hutchinson

5 years ago

SafePro stands by their customer service! Very satisfied customer. Thank you Jackie R. for making sure I was 100% satisfied.

Derrick Bryant

3 years ago

Probably not wise to run a competitors name through the mud when a potential customer declines your lowball offer to split the profits and decides to go somewhere where the offer is much more enticing. Bravo, gentlemen!

JOSHUA TOLMAN

3 years ago

The owner Rex is a good guy and great to do business with Thanks for great service and Pete is a man of his word and got things done right.

Michael Lopez

2 years ago

Professional, family owned, great customer service, installed with no problems what do ever. I definitely recommend this place!

Melissa Eason

6 years ago

The representative on the phone was great and made it so easy. The technician that came out was very nice and helpful...made it easy to have done at work.

samantha lanway

5 years ago

They were friendly and fast. They replaced my windshield 2 days after calling even though I live in Prescott .

Catherine Reason

7 years ago

Paul was great! Walked me through everything quickly and professionally. Great phone voice too.

Matt Smith

2 years ago

Excellent service at a reasonable price, quick work too, what more can you ask for? Would recommend to anyone.

Angel Nevarez

3 years ago

Great service. Awesome crew that’ll take good care of you. Do not hesitate to give them a call!

Juan Ruiz

3 years ago

Go a new windshield for my car the guy came at the time that he said he was going to got here took my windshield off and put my other one on right away with no problem at all I sat outside watching him he did his job did not make a mess in my car everything came out great I give them 5 stars

Jamie Lear

5 years ago

Amazing customer service. This is my third time using them. Never had a problem. Would definitely recommend.

Yolanda Criswell

5 years ago

From the phone call to initiate service to the actual windshield replacement, the experience was excellent. Thank you so much for making an inconvenient occurrence so much better!

Shane Pinkston

6 years ago

Excellent work from start to finish. Paul helped me with the insurance claim and Adam installed. No hassles.

Jesus Favela

6 years ago

It was great, I never knew how simple it was to get my windshield replaced and get money back for it. Whenever I see anyone with a bad windshield I'll recommend safepro 100%

AZ Roofing Works

6 years ago

3 windshields in the last year and every time it has been a very easy and pleasurable experience! Awesome staff and quick work!

Michael Antonucci

7 years ago

Paul was extremely helpful and got my windshield replacement scheduled for the next morning. Very easy to work with.

Duane Mullen

3 years ago

Excellent customer service provided by Xenya and the rest of the staff. The service was provided in a timely manner and the lobby was cozy.

Ron Montney

7 years ago

Pleasant to work with. Easy arrangements for the appointment time. Customer service representative Good.

Shawna Morris

5 years ago

Thanks, Mario and SafePro. Quick, easy process. Couldn't be more satisfied with the service and the product! Top notch.

Don’tworry Aboutit

5 years ago

Kirk was amazing and Jeff was amazing as well.. service was wonderful and fast and educated me on the repair.. I appreciate you guys

Eugenie Abernathy

a year ago

The young man that worked on our Car was very nice and generous.

Andrew Biggs

6 years ago

The technician was on time and the glass was replaced within 30 minutes. The scheduling of the appointment was quick and easy as well.

Howard

6 years ago

Very easy process! Was contacted by email first thing and even though the person I called back to follow up was not available I was taken care of immediately.

Garrett Graham

a year ago

Probably the best customer service I have had in a decade. Don't hesitate just call.

Maca Damian

8 months ago

No stars if I could.. worst place in Arizona

Jackie Millan

5 years ago

Very friendly people. Excellent customer service. I have used them 3 times already and I am satisfied every time.

Amber Pickett

5 years ago

Excellent and fast customer service! I will use safepro every time I need a windshield repair/replacement.

Gravity

3 years ago

Super customer service but the new windshield cracked 6 days later ? paid 263 dollars for 6 days pretty bummed out.

Derek Fredrick

2 years ago

All around good job. From first phone call, you instalation. Will use again.

donna rothell

3 years ago

Gr8 service by Gary. He fixed the mess the last winshield replacement company made. Fast & friendly

Jack

6 years ago

Absolutely flawless customer service from start to finish. Cheaper and more efficient than name brand glass repair companies.

Ron Learn From Me

5 years ago

The price was fair and they arrived and finished in the time frame requested. THANKS!!! Would recommend this company.

Pete Rez

3 years ago

The installer was very knowledgeable and did a great job I highly recommend this company

Sanjay Singh

3 years ago

The team consisting of Zach, Valerie and Vanessa were awesome. Gold star team

Dario Soldan

5 years ago

Joseph helped me out and walked me through the whole process. Great customer service and would recommend to all my friends!

NIKKI POO (Ishi)

5 years ago

KIRK WAS AWESOME FROM THE MOMENT I PICKED UP THE PHONE AND HE ANSWERED HE WAS AMAZING HE KNEW WHAT HE WAS DOING AND WAS VERY CONFIDENT AND THIS IS WHY I LIKE KIRK AND WOULD RECOMMEND HIM TO ALL MY CORPORATE BUDDIES AT THE EVERY MIXER I ATTEND. THANKS KIRK

JAY MARLIN

7 years ago

the men that installed my glass were very professional very friendly and quick i would highly recommend them !

Melissa Mason

3 years ago

Great customer service over the phone. Thank you! Easier than going through insurance.

G J

5 years ago

We've used Safepro in our family for over 10 years and won't go anywhere else. Thank you Safepro!

Joe Martinez

2 years ago

Was fast easy and they were so helpful at getting my repair done ASAP

Anisia Sieweyumptewa

6 years ago

Very professional from start to finish. I would recommend this business above others. The warranty is awesome !

LeAnn Tomich

2 years ago

Installer was professional, friendly, helpful. Would definitely use again.

Jordan Hetrick

3 years ago

Fit us in same day on a Saturday. Very pleased, thanks Stephanie for hooking it up.

Alisa Virgin

6 years ago

Had a massive rock hit my windshield from a dump truck and they came the same day to fix it. Prompt, courteous, and knowledgable.

Alyssa Bradley

2 years ago

They came out the next day and was done less than an hour. Very kind and professional

Andrew Knight

4 years ago

Quick and fast!! The glass installer Luis did a terrific job on my car!!

Carl Smith

5 years ago

Awesome service and a great price I would recommend them to everyone who needs auto glass

marie fish

4 years ago

Processional and great customer service! I will highly recommend them to friends!

Ariadnie Isabel Jimenez (Bella)

6 years ago

Brandon Valero was excellent. He explained everything to me and was very professional.

Shawn Fox

5 years ago

David was amazing while State Farm was making us jump thru hoops.

Paul Hatch

5 years ago

Very friendly staff, knowledgeable and professional. Same-day service was quick and efficient.

LeAna Sigala

5 years ago

It was extremely easy to set up an appointment to get my windshield replaced.

Ri. B.

2 years ago

They were awesome! Courteous, professional and timely.

Shelbie Brown

4 years ago

My brother in law got his window fixed and it was excellent service!

Josh M

6 years ago

Great place with great service. Never a worry after a dozen windows replaced now. THANKS!!

Ryan Dixon

6 years ago

Great customer service, excellent work and awesome prices for a cash customer!

Michael P Aguilera

6 years ago

Professional on all aspects of service.
Especially David.
Would highly recommend!

Tim Crosby

3 years ago

Great company and Bill their chip repair guy is awesome!!

Yang Li

5 years ago

High quality installation, excellent customer service, good price.

Joe jonas

7 years ago

Very helpful and will use them more when needed. I will recommend them to everyone i know.

Alaina A

5 years ago

Super helpful over the phone, they drive out to you to fix your stuff and its dope

Teona Simmons

9 months ago

Very friendly great service

Justin Cox

5 years ago

I was blown away by the customer service I received, I never thought calling a glass replacement company would be enjoyable.

Prateeksha Kulkarni

7 years ago

Got the service it was excellent ...good experience will definitely recommend thank you Jose

Lauren Miller

7 years ago

Very easy to work with. Provided excellent customer service.

Jerry Micetic

a year ago

Great people,fast service and painless.

Christopher Peralta

5 years ago

Very pleased with the service and communication they provide! Thank you guys!

Ritchie Ortiz

5 years ago

Excellent customer service. Would recommend to family & friends.

Kali Jones

6 years ago

I'd use them again in a heartbeat. They've earned my business for life!

emad farah

a year ago

#1...Great service,timing,quality ??? local,

Mike G

9 months ago

Fantastic service and friendly.

Michelle Brooks

5 years ago

Joe was awesome,quick and very knowledgeable.

Sal Carrillo

2 years ago

I felt valued with the prompt professional service

Nick Beach

5 years ago

Quick, courteous and thorough. Can’t beat the service.

Alicia Euzarraga

7 years ago

Excellent customer service, fast and very professional!

Jason Lorti

5 years ago

Worst place ever to replace your windshield go to satellite and save yourself some trouble!

Martin Nava

3 years ago

Great service! And quick install!

Cheryl Burns

3 years ago

Was able to get a quote over the phone.

Vincent Contreras

2 years ago

The tech was quick, polite, & professional!

Tiffany Rust

5 years ago

Excellent customer service and fast scheduling.

Danni G

3 years ago

Horrible location with horrible reliable advice for apptioments.

Anna Llamas

5 years ago

Great customer service excellent job

Jane D.

7 years ago

Fast, easy, and great customer service

Kevin Knight

7 years ago

Paul at SafePro was great to work with.

Johnny Avechuco

2 years ago

The installer was very good.

Carlos Diaz

5 years ago

Very professional work and on time.

Jameson Bates

3 years ago

Very professional quick service

Joshua Moon

7 years ago

They were fast and polite

Jesse Green

6 years ago

Unreal service. Brandon from SafePro Rocks!

Emily Tieman

5 years ago

Very friendly and helpful.

Joe Hawkins

5 years ago

Pro service from start to finish.

Teresa Avendano

3 years ago

Great fast service

Kenneth Owens

5 years ago

Great company to work with

Tare Carter

5 years ago

Customer service is wonderful

Jake Fessler

5 years ago

Great customer service

David Murray

5 years ago

Fast and friendly service

Zakariya Ali

4 years ago

Good place and good people

Tom Putrow Jr

5 years ago

So easy and accommodating....

Adam E. Gutierrez

3 years ago

No cash back incentive

My New Walk With Jesus

6 years ago

Definitely recommend!!

Q M

6 years ago

Top notch service

Jessy Lopeman

6 years ago

Great service!

Roger Johnson

4 years ago

Great

Lizzie Wood

6 years ago

Very satisfied.

Thelma Joiner

5 years ago

Excellent

Michael Brooks

6 years ago

Excellent service...

D S

4 years ago

Cash back received

Rueben Bautista

5 years ago

Quick and efficient!

Isrealx Traylor

2 years ago

Polite fast

Beth Yellowhorse

5 years ago

great service

Redur

9 months ago

Baddddddddd

Brand A

5 months ago

David Conti

3 years ago

Steve Greenamyer

6 years ago

nate merd

5 years ago

Noneya Yo

6 years ago

Rafal Urbanski

7 years ago

Barry Vetter

3 years ago

Christina

6 years ago

Malcolm Green

2 years ago

Gary Timmons

6 years ago

Frances Lupoe

a year ago

Daniel Pickle

3 years ago

TXLonghorn

4 years ago

Kevin Blazing

3 years ago

Joshua George

3 years ago

Jess Nichols

2 years ago

187FL

5 years ago

aaron larson

5 years ago

Brittany Coe

5 years ago

Amber Amerine

5 years ago

Hilda Celaya

6 years ago

Lynn Cole

6 years ago

Kirk Huffer

5 years ago

gary simonson

2 years ago

Shelby Hansen

6 years ago

B Anderson

2 years ago

Pain

3 years ago

Donna Martens

6 years ago

Frank Gennaro

7 years ago

valdezova

6 years ago

James Richardson

4 years ago

Mary Finnell

2 years ago

Bill Bolton

3 years ago

Norma Garcia

2 years ago

Anthonie A

3 years ago

ANWAR KHRAWISH

5 months ago

Rajah Brookshire

5 years ago

Melody B

2 years ago

Monique Hernandez

5 years ago

Channing Wiley

2 years ago

Mike

a year ago

Steven

a year ago

Duane Principale

5 years ago

Briana Green

5 years ago

DanaMarie Childers

6 years ago

Vickie Mccollum

5 years ago

Tom brown

2 years ago

Sucely Mazun

a year ago

Todd Davis

5 years ago

Ana G

4 years ago

Steve Price

6 years ago

T. Placencio

5 years ago

Jessica Galvan

2 years ago

Erick Sosa

2 years ago

Michael Richardson

5 years ago

Pete Guillory

4 years ago

charles sanders

5 years ago

Laura Roberts

3 years ago

Erik DeBord

a year ago

Mark Binette

6 years ago

Jimmy Rivas

a year ago

Audrey Perron

6 years ago

steven sutherland

5 years ago

Brianna Tautimez

4 years ago

jim morgan

5 years ago

Mark O'Donnell

2 years ago

I AM GRATEFUL

2 years ago

Kevin Vasquez

5 years ago

Aimee Ziegler

5 years ago

Adrian Gonzalez

6 years ago

lori Avila

5 years ago

Geoffry Clark

6 years ago

David Bonilla

6 years ago

rudolph grant

3 years ago

Charles Hill

4 months ago

Jimmy Foucheaux

7 years ago

Simon cavazos

6 years ago

luke webley

5 years ago

Luis Torres

2 years ago

Adriana McNeme

a year ago

Kyle Hivon

5 years ago

Jesus Soto

a year ago

Deanna Mexican

a year ago

William Frank

a year ago

Jamieson

5 years ago

Valerie Favela

2 years ago

Jaspreet Kaur

2 years ago

Bob Williams

6 years ago

Kekey Williams

6 years ago

Joseph Di Sanza

2 years ago

Barbara Bradshaw

2 years ago

Adam Garday

6 years ago

Erik Carrillo

4 years ago

Rex P Altree

2 years ago

socorro hoag

3 years ago

Sam Spargo

6 years ago

Joshua Lazar

6 years ago