Best Ro Systems in Phoenix AZ

Incompetent, unable to understand scheduling requests. 3 consecutive times miss scheduled my appointments, then refused to cancel my contract. Threatened to soak me for a cancellation fee. I hope the pad PR they will receive is worth the $200

The tech, Eric, came quickly and was super nice! He clearly explained everything he was doing and was very professional! I will recommend them to my friends!

Great company to partner with. They are very easy to work with and very responsive.

Very satisfied.

I am really conflicted on how to write a review for this company, they seem to be a truly Dr. Jekyll and Mr. Hyde in personality. I’ve been with this company for over two years and have had flawless service, until February 2022.

In the first 2 years of service, they had a gentleman named Kayden who came out and was truly professional, did a great job, and was always on time. My service was bimonthly (every two months) and couldn’t have been happier with the work that was completed.

However, ever since Kayden has left this company, their service has been truly substandard. The technician they sent out was not professional, continually complained about how he was treated by this company, placing me as a customer in a very awkward position. Then to make matters worse, he didn’t show up and no one called with any explanation or thought of rescheduling. I found out later that he was sick but never received a call concerning why he was not going to show up or to set a time to reschedule. I called this company’s office and we set up another schedule in two months. However, again I received no phone call the day before the service was to be rendered and nobody showed up. I called again and set up another appointment for one month as I have now not had service for for months. Again no one called or came.

I then called a lady named Angela at the company’s after hours work number to find out what was going on when nobody showed up for this next scheduled service. I think Angela must’ve had a very rough day because she treated me very disrespectfully as if I was not the one that was understanding her situation. There was no apology concerning the fact that nobody called (again) for missing this appointment.

She inferred that I was not being truthful concerning this appointment, stating that she had no record that anyone from her company was supposed to show up in June but instead blamed the company’s computer program for scheduling the next appointment in July, not in June as was told directly to me by one of her staff. Not sure how I was supposed to know that but I guess that was my fault. Even when I spent almost a half an hour on the phone back in May to set this appointment for June 23.

She stated that she was the manager and she knew nothing about this conversation and she explained it would’ve been good if I would’ve told her. First of all I had no idea that I had to talk to the manager directly when rescheduling a service call that they missed twice in a row. I guess that was another of my many mistakes.

I believe in giving this company another chance, however, due to the stellar service that was received in the first two years. I also understand that it can be very difficult when your star staff leave and the company is left trying to fill in the appointments with another qualified candidate. However, having been a good customer for over two years, it’s been very difficult to understand the type of disrespectful treatment they have shown me as a loyal customer throughout this process.

Supposedly they scheduled the next appointment in July as stated by Angela who I am assuming is the manager. Angela stated this new guy that they are sending is a quality candidate and seems to be liked by his customers for the work he does for them. I hope this is true as I would like to remain a solid customer for this company that was brilliant for the first two years but has recently hit kind of a rough patch. I am willing to give them the benefit of the doubt and see what happens.

On July, if this agent arrives in a timely fashion and offers the service that this company lead me to believe was as exemplary as was experienced in the first two years, I will gladly continue with their service. In the past I’ve always been very happy to recommend them, and would like to continue that endorsement for future consumers. I guess the only thing I can do is wait and see and make another updated review that I will post in July.

Sincerely Dr Yoder.

Frontino’s has been great from the start. From knocking on my door and offering services in a non aggressive manner to following up politely they have been professional. They are very prompt, the guys coming out have always been well dressed and professional as well.

We recently had a roach issue that came up between normal services, they came out and addressed it with urgency and the guy who came out, Dan took the time to educate me about the problem and showed that he really cared about helping me resolve it. Today, Dan came back out for the normal service and immediately asked me about the roach problem to ensure we were satisfied and told me to continue following up with them at any point to make sure that particular problem was resolved.

Since using Frontino’s we have had no pest problems other than the roaches which were brought in due to storing furniture for a friend who had roaches - otherwise the normal services Frontino’s has provided work like they are advertised.

I recommended Frontino’s to one friend already, and will continue. Very happy with their service.

We are very happy with the service provided by this company. Our technician always provides excellent, detailed service with the best attitude. From the first month he started coming to service our house, we stopped having any of the issues we always had, no matter what they were.

We have been using contractors for a year and a half out in Wittmann. TJ is amazing, he always sends me a quick text to let me know we are on the schedule and let's me know when he's on the way to our house. He always asks if we've had any unwanted guests and goes out of his way to make sure everything is taken care of. We are very happy we can live in the desert and not worry about pests in our home. We highly recommend contractors and especially TJ!

Aldo and his team are amazing! Here in AZ i have used multiple pest companies in the past. Aldo takes the time to walk my entire property on each visit. Different than other companies that send a kid and a sprayer monthly....HIGHLY RECOMMEND!!

Great service and results. Have used them for a year now and went from finding over a dozen scorpions a night when we moved in to maybe two a month now. Couldn't be happier.

Justin came by our house today to do their monthly spraying. Arizona Pest Prevention really knows how customer service is supposed to be. Everyone I have met at this company is very friendly and are passionate about what they do. No longer do I have to worry about what is living underneath my grill as I turn on the propane tank. I highly recommend making an appointment with this team to see how they can help with your pests.

Profesional and reliable pest company

Paul. with Pest Control One is the best. Finds the real problem and fixes it fast. I always appreciate his great attitude, focus, and willingness to explain the problem and next steps to fix it. These guys understand customer service from the back office to the front line technician. Well done.