Best Cleaning Out in Phoenix AZ

We hired Bills Pest Control Based on their positive Reviews. We elected to have a second inspection done by another company because we were not satisfied with the customer service and the progress of the treatment in which we discovered many errors which were done by Bills Pest Control. The chemical they used were sprayed on our couch cushions, couch pillows, ottoman as they were wet after I had come into the home after the allotted time to wait till after things dried, it was recommended to wait 90 minutes, I opted for 2 hours. Discovered from the second inspection this is illegal to spray chemical directly on surfaces where skin will come into contact with surfaces. Customer service kept giving us the run around and finally did not return my last phone call. Beg Bug activity increased. The technician paused very long when I asked if we had gotten the right encasement's for the bed and after a couple minutes said “yup” these will work. During the second inspection from another company we found out they were the wrong type and the technician from Bills Pest should have known this and explained the differences to me and re-scheduled our appointment. The Technician who treated our home said that the bugs should be start dying in 2 to 3 weeks and I was shocked, and he came back and said I didn’t mean to alarm you and they should die off in 2 to 3 days. Activity was increasing so I kept calling customer service back and asking about the treatment and the increased activity of bed bugs, they kept telling us that the eggs need to hatch and walking through the residue in order to get coated with the chemical and yet it takes 2 to 3 weeks for them to die after getting the chemical on them and in the meantime they can bite us and reproduce. Second inspection found eggs not even close to where the technician sprayed; outlets had no evidence of being treated in the master bedroom. Our aftercare treatment program we were not allowed to vacuum, as the technician preferred that we did not vacuum at all, but we had to daily put our sheets and blanket in the dryer for at least 30 minutes, then wash them and dry them again, it was exhausting. We were constantly being awaken at night being bitten and only to be picking bugs out of my hair and bed to clean it out so we can sleep somewhat. My husband eventually had to move to another part of the house as he couldn’t sleep anymore.Our prep work was a joke compared to the other company we hired. I had asked if we need to launder our clothes and bag them up. Bills Pest said we did not need to do that as the bugs are not interested in our clothes and closet and want to be wherever you are. The chemical that Bills Pest use does not kill eggs at all. The other companies products do kill the eggs.My husband canceled our follow-up appoint on the Saturday before our follow-up appointment and left a message for them to call us back as we were extremely disappointed and dissatisfied with the horrible services we were provided by Bills Pest Control. They did call my husband back, but it was the horrible customer service lady yet again, all she did was repeatedly apologize and wanted to try and make it right by sending someone out for another treatment. For what the same thing we just already endured for 2 miserable weeks with a growing population of bed bugs? They did not even offer a refund or anything else other than a second treatment. They are uninformed, un-educated about bed bugs and you will get bitten by Bills Pest Control. There is only one way for Bills Pest Control to make this right for us.1 Star only for showing up on time for the original treatment date.

Enrique showed up a couple minutes early after receiving a text that he was on his way. I walked him through a couple changes in layout in our backyard and he made a few suggestions based on some of the bugs we have seen. He treated the areas around the house and offered to look at the garage. He treated the garage and offered a few sticky boxes inn corners to monitor any activity we might see. He was helpful and knowledgeable about the product and answered questions related to my dogs and his treatment. Most affable employee I’ve met in almost three years of working with this company. Appreciated him taking time to advise and inform.

Very friendly and helpful it's nice to know it's safe for my kids and pets and not coming in and spraying all over.

Seems like quality company. Their marketing company made some mistakes involving my company but Dane got it taken care of.

Bryan is friendly and helpful

Excellent experience. Technician was friendly and knowledgeable. He arrived on time and was very thorough.
From my first phone call to the treatment everything went smoothly. Recommended.

RJ was awesome! He came right out after 5pm without an issue and was very helpful and informative! The price was fair and the work is thorough.

Ricky T serviced our home today for rodent extermination, spiders, and scorpions. He arrived on-time, and was courteous and professional. He communicated well, and made sure we we had all we needed before he left. Thanks Ricky!

I cannot say enough about David from Responsible Pest Control. When we moved into our house, we had a significant scorpion problem (in drawers, dropping out of bathroom fan grates, and in every room). When we called, and David came out, he told us he would make it his goal to get rid of this infestation.

It took some work, and he responded every time we called, and even followed up! Totally unexpected. We haven't seen a single scorpion, or other pest, since he took over.

Best service, and service professional we have had.