Best Complete Installation in Phoenix AZ

This was our first time working with Phoenix Home Remodeling to completely remodel two bathrooms. From start to finish they were professional and the workmanship was outstanding. They helped guide us through our first remodel venture. We are planning to use them again as we have a few more projects to get done.

When we initially made our purchase with Jacuzzi Bath the manger called to congratulate us on our purchase and promised the the installation process would be exceedingly above our expectations. The job was supposed to take 1 day, but the contractors were not able to finish that day. Not a big deal. On the second day, we were advised that they had the wrong size shower door and would not able to finish the job. I asked the contractor to relay our request to have the shower door expedited as I was paying a substantial amount of money and now the conversion was not completed timely as promised. Four days passed I received no communication from Jacuzzi Bath of AZ or an apology for the mix up. On the fourth day, I had to reach out to the sales rep via email, who had a customer service agent call us. The sales rep did not call us or respond. I expressed my concerns to them at that time. She said she would reach out to management to see if there could be some sort of compensation for the distress, but never heard anything more of it. I was kept informed from that time on to get our shower door installed. From start to finish the installation process took approx 2.5 weeks. I did finally get a call from the general manager with his sincere apology and his willingness to make things right. Thank you Chris for stepping up to resolve our concerns.

We are very pleased with the way our kitchen remodeling project turned out. They were not the lowest bid we received but not the highest either but overall we were comfortable with their ideas and references. Will use them again next year when we do our master bath

Steve and his crew did an excellent job on 3 bathroom remodels for us. All 3 turned out better than we could have expected. Excellent workmanship, fast and on time. Anything extra was communicated to us clearly and was definitely needed (replacement of rotted underflooring or more tile to raise the height in a shower). I would definitely use him again and would recommend him without hesitation.

Full kitchen remodel and could not be happier. Don Hughes is professional and knowledgeable. Have recommended his company to several friends.

We had our bathtub replaced with a walk-in shower. We are so glad we went with re-bath because they did an awesome job. The shower installation was done on-time, the installer was careful and kept the work area clean and the results are beautiful.

Jeff and Team are amazing! Challenges presented themselves. Communication was open and solutions found. I appreciate the attention to detail.

Stopped in to see about a bathroom remodel. First off the photos here on Google are very misleading this place is tiny with a small selection of tile and cabinets, no tubs or shower to look at. When we walked in the gentleman working was with some customers and came up to us and with not even a greeting I'm with customers zero customer service skills.

Bought this home over a 11 years ago. Shoddy work was done as a fix and flip. No moisture barrier for shower and there was a lot of water damage. Researched companies and found Az BathMasters. Had good reviews and BBB rating. Shower is now beautiful. All fixtures replaced, including light kit (blingy one). Not what I would have normally picked, (went out of my comfort zone, lol) Quartz countertop also put in. All came together nicely. Changed color scheme and looks nice. Now thinking of different tiles on bathroom floor ??

After getting several estimates for our Master Bathroom Remodel and a Wine Bar at our Breakfast Nook, we decided to go with this company. We were initially told the project would take 6-8 weeks. It took 5 Months!! We chose all of our materials that we wanted in September of 2021. The supply chain issue excuse wears thin when the materials were ordered months prior. It took several attempts from the Designer to finalize the estimate and to see if we were on budget. Our Designer quit soon after we picked out all of our items and we were never reassigned a new Designer. We had to pick out a granite slab and paint by ourselves which was not that big of an issue. Our first project Manager was fired and we had another Project Manager assigned to us. He only showed up a few times. It seems the materials we chose were not ordered in a timely manner. They were scrambling to get the items we thought were ordered months prior once they were ready to begin installation. They came out to install the toilet and had a commercial type toilet seat (U shaped with no cover) something that one would see in a bar or restaurant. They re-ordered the toilet seat and the same type one arrived a week later. I ended up going to Home Depot to get the correct toilet seat and cover and installed it myself so we could use the toilet. There were several days and weeks that there were no workers without any calls or emails to say they would not be arriving even though they were on the schedule in the Portal. Everything goes thru the Portal. The schedule can be changed at a moments notice. Any complaining was met with little to no response and it felt we were automatically sent to the back of the line in scheduling for complaining. How petty! They did not order the correct parts for the shower diverter which made our complete walk-in shower inoperable for weeks. Once the parts arrived they weren't able to get the Plumber out to install even after I explained I had back issues and needed to use the walk-in shower to bathe. I ended up hiring a local Plumber to install the part to get the shower working. They took no responsibility for anything. We wanted under cabinet lighting at the Wine Bar, however the Electrician didn't wire it correctly so we 86'd that idea. I ended up getting a wireless re-chargeable light fixture and installed it myself. The icing on the cake was when they sent out a guy to finish the Punch list which included some paint touch up. When he arrived he told me he was color blind and did not paint!!!!!! I notified the Project Manager of this and he said he would come and paint himself. At that point I ended up doing the touch up myself. For the amount of money we spent on this project we are very disappointed on how we were treated. Their lack of Customer Service and them taking no responsibility whatsoever for all of their screw ups and lack of communication lead me to give them two stars. We were also told more than once from their workers that we lived very far from their office. Perhaps they shouldn't of taken this project on. No one wants to hear workers complain that we live too far away. It was not a pleasant experience and I would not recommend them. Do not use them, not worth the headaches.

wondetrful customer service and good quality work

Ross turned our outdated primary suite into a beautiful, functional new space. Our jetted tub from 1990 is now a spacious shower outfitted with gorgeous natural stone. What was once our muted yellow stall shower is now a linen closet with ample storage. Floors, paint, fixtures, and the works - my husband and I absolutely love our new space.

Ross was easy to work with, tidy, and punctual. He took my envisioned design and improved it. Ross is very detail-oriented and thorough — you can tell he puts his heart into what he does.

We would definitely recommend hiring Ross for your home remodel needs!

Very informing, and good prices.

Competitive selection. The squad was experienced, quick and clean with good workmanship. We are satisfied and grateful.

They did a great job on our bathroom remodeling. Highly recommended

Justin has been a joy to work with! He arrived on time, explained what he would be doing, walked us through any questions we had, and left everything each day clean up. He was very pleasant and professional. Highly recommend!!

We were recommend this company through a friend for our shower remodel. The owner Veny is great to work with. He spent the time explaining everything to us since this was our first remodel project. His patience and good communication really stood out. His team was great and did quality work. We got our shower remodeled and new bathroom countertop. He was able to customize everything to our liking and needs. I would highly recommend this company and their work.

Steve is honest and straightforward. We plan to work with him again.

After months of searching for a company to remodel my bathroom and ended up calling Independence Home Remodeling based on a coworkers recommendation. After calling and getting a quote I decided they were the right company for the job and the entire job was done quicker than expected at an affordable price with quality work that can't be matched.

Got a walk-in shower for my grandparents who have had the same original bath since they purchased their home back in 1987. The installers were professional and the work was beautiful, what a change and for the best. My sister and I loved their bath so much we decided to upgrade ours which is getting put in next week.