Best Panel Installation in Phoenix AZ

This is an interesting review to write as there were many things about working with PEP Solar that were great.., and a couple others that were not. Their Sales Rep (Dallas) was instrumental in getting us to choose them in the first place. His ability to explain the options, process, financial advantages and disadvantages, and in general helping us to understand the current state of Solar in the state was impressive. We had been thinking about Solar for a long time.., but were frequently unable to get comfortable with the basics. (5⭐️)

Once we signed the contract… they try to use an automated system called Bodhi to communicate status. It is a complete waste of time and or resources. It provides no usable information and adds confusion to the process. (0 ⭐️)

We eventually reached back out to Dallas to get status updates.., and he referred us to someone else. Maybe because they think their automated system works they appear to have no single point of contact for the project. I assume David was that person, but it was not clear until close to the end of the project. Over the course of several months I heard from a number of people when I would have inquiries. None were clear about their role. And… if you call the number you get an answering machine that never identifies who you are leaving a message for… it gives you a 4 digit number that is never referenced anywhere else… so it is very disconcerting to leave a message when it feels as if it is going into a black hole. (3 ⭐️).

We originally thought this was an 8 week process. In reality with the City, APS, and PEP Solar in the mix… it was actually closer to 5 months. We signed in July, with an install the last week of Dec. It also cost us an additional $4600 because we found out if we didn’t move our wall to the back of the property line, we would have to pay an additional $10,000 to move the electrical panel so that APS would have unrestricted access. This was above and beyond the $5000 we were quoted for upgrading the electrical panel from 200 to 400 amp service (which is not required for all Solar projects). To me it seems like even though they indicated this was an APS requirement, it seems like something they should have known and been able to communicate at the time of signing the contract so there would be no surprises.

Justin who did the site visits, electrical panel install, and some prep work was outstanding. (5⭐️)

Mike A who was the on-site Solar install manager was outstanding. (5⭐️)

And Good Leap who provides the financing for the project was easy to work with and efficient. (5⭐️)

We would definitely still choose PEP Solar and would not hesitate to recommend them to our friends. We just would give them a couple of “things to expect or watch for”.

We should know within a few months if the system is sized correctly to offset the majority of our electric bill from APS which is what we are trying to achieve.

Greg did a great job helping me understand the benefits of Solar. I'm so glad I talked to him, and so glad I have the system. It is working beautifully, and I am living comfortably and affordably. Would do it again in a minute!

Solar Topps replaced the micro-inverters in our Sun Power panels. Their office was very good in letting me know the situation and then setting up an appointment. I can not say enough about Mario's crew that replaced the micro-inverters. Mario showed up at the scheduled appointment. He and his crew were very professional and did a fantastic job. Thank you Solar Topps!

The solar installers were courteous and meticulous. They utilized tilts to optimize the efficiency of my flat roof, resulting in a clean installation.

I started researching solar companies in early April 2022 and lined up four companies to talk to and get quotes from. After talking to three of them, I had already decided on the one I liked and began the initial stages to move forward with financing and getting the solar contract created. Then I talked with Dale from Rooftop Solar, the fourth company, and completely switched gears. The financing option they offered was much more appealing than the other solar financing options out there. They used quality equipment, comparable to other companies and comparable in price, but offered a much better warranty than the other companies. These factors alone were enough to make the switch to Rooftop, just from a numbers/warranty perspective, but the customer service I received from Dale exceeded all others by far (in fact, the experience stands out as one of the best, if the best, experiences I’ve ever had). Not only did he respond to all my follow-up questions/concerns after our initial discussion (I had many, we created quite the email chain) he also included links to videos and articles and even tax forms to help make sure I had all the information I was after and to provide confidence that the answers he provided were correct and accurate. In one of our phone conversations when reviewing the final agreement, he even got one of the owners on the line to help address a hypothetical scenario I brought up. The owner also reached out to me separately on a couple occasions. To summarize, the equipment and cost are comparable, the warranty and financing options are superior, and the customer service is extraordinary.

Inquired online for a quote for off grid solar for a property I own 3.5 hours away. The day before they emailed me and I responded can we reschedule?there will be snow in that area I’m saying this because of the owner may not have a vehicle equipped to go back to my property in the snow and mud. They called me to confirm I said there is suppose to be snow in that area. I do not know if the owner (Eugene) will have an issue with the mud and snow and this is rocky hilly terrain. I was thinking of rescheduling. The appointment setter said “he’s got a truck 4 wheel drive it’s no problem he likes different projects like yours” (referring to my organic poultry and swine operation) she follows up With a statement I will get in contact with him and make sure. Never heard back from her leaving me to think ok he had no problem with the conditions.

I head to the site visit at the discussed meeting location I call the front desk to let them know I am running 10 mins late they give me Eugenes number. I call Eugene and leave a voicemail saying I will be 10 mins late. No response I text him again saying there is a accident on the interstate and it was making me run late. No response. I waited at the location for roughly 45 minutes.

I then call back to the front desk and she transfers me to a sales manager who says “they were suppose to give you a call back and it fell through the cracks I have handled it I apologize there was some confusion about the site visit” he proceeded to say we could do the quote at a more convienant location that was easier for me. I declined and asked for the quote over the phone. Eugene never responded with a courteous call or anything. If they can not even communicate properly on a site visit I would not use them on any project. Communication was at a minimum with my experience. I personally will not be using this company.

Mr.Jones response to Owner: 3/19/22

Attached are the pictures with a time stamp and date. Your Receptionist was the one who gave me the number for Eugene. If the number is wrong I would suggest you have a meeting on how to communicate internally for staff to have/provide the most up to date contact information for potential customers.

Since I cleared up your lying/mistaken about communication attempts statement.

What is your next excuse for your companies incompetence on this matter?

So I dealt with Mark, Chris, and Natalie at Aneva. This installation was for a rental property and I was out of state. I cannot tell you the planning and coordination Aneva had to go through during Covid to get this done. I really want to thank the whole team for the time, effort, and energy. I plan on using Aneva again on another home in the Scottsdale area. Thank you Mark & Chris.

These guys are super responsive and do great follow up. When I recently purchased an Electric Vehicle and needed electrical run from the panel to the garage, they were my forst and only call. Couldn't be happier with the result and their professional service.

Mike was very helpful. He gave me an extremely detailed report and took his time to explain everything that was going on with my solar panels.

I was on a time crunch to get the job done and he went out of his way to make it happen!

Thanks !

Jason Cruse

Brett at AZ West Energy was phenomenal!! Friendly, fast, attention to detail, responsive, and best of all the best price of any estimates I had by far!! If you’re looking for solar, don’t look any further, call Brett and get it done with extreme quality at the best price!

Phoenix Solar Panel Installation provided exceptional customer service and a top-quality solar energy system. The team was knowledgeable, responsive, and professional, and they customized the system to meet my energy needs. The installation team was efficient and respectful, and they left my property clean and tidy. Since the system was installed, my energy bills have significantly decreased, and I am thrilled to be doing my part to protect the environment. Phoenix Solar Panel Installation is the way to go for anyone looking for a reliable and efficient solar energy provider.

I just received three quotes from companies and Tesla Solar was the most responsive. They really cared about my request, which made me feel like they wanted to make sure that I had all of my questions answered before helping me with this decision-making process! Once we decided on working together it went very smoothly; there wasn't much work for myself personally in terms moving things along at home (5 stars)!!

If you're looking for a top-tier solar energy equipment supplier, Blaze Energy is the company for you. Their team is professional, knowledgeable, and provides excellent service. I have been extremely impressed with my experience with Blaze Energy and would recommend them without hesitation.

Great people to work with made it very easy, fast install and working great saving money!!

Eddy was extremely transparent with everything and satisfyingly answered all of our questions. It was a long, slow process to get the panels up and running, but we are pleased with them. Thank you again!

Our aim at Semper Solaris is to do Right by the people We Serve.

Our Goals are to help You accomplish Your Goals utilizing Quality Made in America Solar Panels, Batteries for your home to store your energy and Roofing Materials to Protect Your Home.

Thank You for allowing Semper Solaris to Help You.

I called Sunlight Energy Systems for electrician work and CM was EXTREMELY helpful! He was very professional, knowledgeable, and friendly. He really went above and beyond taking extra steps to assure I save as much money as possible which I really appreciate. I highly highly recommend Sunlight Energy Systems for all of your solar or electrical needs. I know they’ll be the first place I call when I need help with anything solar or electrical! Thank you again!!

Thank you Tommy! The Solar Panels work like a charm and increased our home’s value. Much appreciated!

Dan and the crew at FOR Energy have been a pleasure to work with. Finding out about our house and what we can do to increase the homes efficiency/ decrease our energy bills has been an eye opener. Throughout the process the team has been able to provide data points and physically show the work and improvements they’ve been making which is something that I really appreciate.Looking forward to seeing how our energy bill will look this summer.

I cannot say in words how disappointed I am. I had 2 bids but went with the higher cost at SunPro because I thought I was getting better service and equipment. I am a cash buyer that spent nearly 50k on my system. We signed up in January 2021. Put the deposit in on Feb 14th. Panels were installed Mar 11. Went through multiple visits from SunPro to do final hook ups. 3 APS inspections…2 of them wrong inspections called in by SunPro, and this is happening in May 2021. Fast forward to today June 5th…SunPro comes out to do final commissioning and activate the system. The Enphase Envoy box is broken…doesn’t work. What a horrible experience. I have had a solar system “installed” on my home that I paid cash…for 3 months that does not produce, and doesn’t work. I don’t think our experience with SunPro can be any worse. The “account representative “ would set up calls and appointments and not show up or call until hours past the time. I believe I had 3 different representatives until I was given the direct line to the regional director. We are beyond disappointed.