Best Residential Repair in Phoenix AZ

I cannot say enough good things about working with Arthur & One Call Plumbing Services. Arthur has been incredibly responsive, very professional, super helpful, generous with his time and knowledge, and is a great plumber! I’d highly recommend him to anyone in need of plumbing services who doesn’t want to be jerked around, and wants it done right the first time. :) Thanks, Arthur!

Steven took time to really examine my issues in both directions. He assessed that the main issue I had was outside, and their core business product is for inside. He collaborated with his team, and a 2nd person will come out to validate what it will take to address the outside issues.
The Number Flow product seems great (Steven showed me a sample). I will hang onto the bid for the inside work and likely go with that in the future.
The company culture seems very customer focused. No up-sell or hard sell tactics, just good data and respect, with a good product and process to back it up.

We called them at 8:30 and they were here and done by 10:30. I called 2 other companies, which either didn't answer or were booked 2 weeks out and didn't call back to make an appointment as promised. The driver was professional, pleasant and helpful in showing me what the problem was and how we could fix it ourselves. I would definitely recommend this company.

They where on time , Ben takes care of everything with his machinery, we are building a new home and he’s prices for graveling where very fair compared to others, it did not make sense for us to rent the machinery and do it ourself. The other good part it’s that we found out he actually does demo and hauling too, definitely will use him again!

We searched around for a septic contractor that could do a turnkey septic system for our new house in Scottsdale, and could not find anyone that could do the soils perc testing, design, excavate and install the septic tank as well as the leach field needed. A friend gave me Arizona septic tank information and we hired them to do our system and were very happy with how these guys handled everything.

Matt knows his stuff. I have used this company many times and will only use them. Honest, affordable and knowledgeable. He has replumbed my master bath shower, ran new copper in my back yard for multiple hose bibs, serviced my water heater and I could go on. If your looking for a reliable, affordable plumber who actually knows what he's doing this is the guy to call. Speaking of which my hose bib out front is leaking cause he hasn't worked on that one yet. Guess I gotta go make a call. Try them ! A quality plumber will be one less thing you will have to worry about.

Sam was on time and very professional. He was knowledgeable of the problem and was able to explain the issue to me in way that I could easily understand. He finished the repairs in a timely fashion and was also friendly to my cat that pestered him during the repair processI will definitely call on them again.

This was my first time working with Bumble Bee Plumbing and it was a great experience. They offered me an appointment sooner than others that I had called and when the team arrived, they were highly consultative, thoroughly explaining the issues as well as the options. They didn't try to push the more expensive options and in fact recommended we start simple and build upon that as we got more familiar with our new home. It was a great customer service experience and we'll definitely be using them again in the future as we have need.

The service was good once they got here - no complaints about that. But they were scheduled between 1 & 3 p.m., and did not arrive, nor did they call. Around 3:30, we called the office, which called the crew, & called us back. The crew would be here in half an hour. Then they called & said it would be tomorrow. Then they called back & said they would be here by 5, which they were & completed the job.
But it would have been nice if we had been kept informed of the delays & could rely on the information.

There’s so much to say, I could write a short story here. In a time when customer service isn’t really commonplace; this company takes it up past the top notch. From the first phone call and friendly voice on the line, things were great. Service was same day and within 2 hours of the call. They texted a photo of the tech coming out AND a bit of their ‘story’ before they ever arrive.

I love this product because it does the job! I had problems with my plumbing, and I was so worried about finding a reputable company that could fix the problem. I found Blue Plumbers on the internet and they were able to fix the problem quickly and for a reasonable price. I would highly recommend this company to anyone who needs plumbing work done.

We purchased a home in Oct 2022 and shortly after started having plumbing issues. We have had several companies out, with a camera and a locator to find that there is an issue at the repaired cover in the back yard. There is standing water in the pipes and at the repaired cover.

I called Sunset as they were one of two companies that have done work on the home requesting them to come out under warranty to check the tank to verify or fix the issue.

Rainey argued with me stating that they do not warranty or guarantee their work. They dug up the system, pumped it, certified and inspected it. When there is clearly an issue. So they (or the other company - who is coming out UNDER WARRANTY to verify that their work was done correctly and identify the issue) did something (or failed to do something) correctly and we are having back up issues every couple of weeks.

Rainey then argued with me stating that I was lucky that my tank was still operational as it was built in the 60's. She continued to argue with me when I said that if you take care of things they will last and then tried to tell me that was incorrect.

This woman is unprofessional and the company is a joke. DO NOT USE them!! Less than a year after they touched the septic I am having issues and they refuse to come out to verify their own work under warranty - because they don't have one.

BUYER BEWARE!!!

Have used these guys a couple times before for minor things in the last 15years that we have been in our house. This time, the 50 year old sewer pipe out the the street disintegrated. They came out and put a camera down and figured out the problem, quoted us a decent price, painful, but decent. They came back the next day and started the work, took three days to complete. The crew was amazing and professional, they worked well together, treated each other with tremendous respect, knew what they were doing and got right down to business. Thanks to Chris, Cameron, and Thomas, and all the other guys who came to help with the new pipe. You made a terrible situation bearable, and fixed our problem quickly. Can't say enough how impressed we are with this crew!!