Best New Construction in Phoenix AZ

Great and friendly techs! Kept me informed with what the issues and resolution was.

Timely, courteous, friendly, efficient service.
Office staff stayed on top of the scheduling so that it was accomplished as quickly as possible. The technicians were top-notch. With 110-degree weather, these guys don't mess around. Thank goodness for Expert.
Mike did a great job.

I have an older house that requires some HVAC maintenance from time to time. My house uses 3 separate A/C systems. Almost two years ago, since I was having repeated issues with my old systems I decided to purchase 3 all new Trane A/C systems. They replaced the condenser outside, the air handlers inside, and installed new wi-fi thermostats. The installation and everything went great!

The new systems were installed in October of 2019 and so I didn't really get to push the A/C hard until the summer of 2020. Before agreeing to have them replace all three units, I expressed concerns that my master unit doesn't seem to be able to keep up with demand in the hot summer months. Eric Johnson, the sales professional, showed me how he calculated the size of unit to use and assured me that if we still had issues he would make it right. In July of 2020 when it started getting really hot, I noticed that the A/C in the master was struggling to cool the room even in the middle of the night.

I immediately texted Eric. He came out with the technician the following morning and they proceeded to make many adjustments and test things out. It seemed as though there was some sort of obstruction in my duct work or the ducts just weren't arranged properly. Their testing showed that the air coming out of the air handler was coming out at the proper rate and much cooler than the air going in. Everything from the equipment side was working as it should.

Eric spoke with the owner of Scottsdale Air and he agreed to install a new larger system to replace the system that was only 9 months old, at no cost to me. So to put this into context, Eric showed me how he calculates the size for the unit required (the other 2 units work perfectly) and that is what I paid for, then they showed that the equipment was working as expected and that the duct work in my house was likely the cause of the issue, but they still replaced my system with a bigger A/C unit than I should really need and they charged me nothing for it. The A/C in my master bedroom now works great! I was able to cool the master from 75º to 70º at 7:00pm in past couple of weeks when the highs outside were around 115º. It only takes about 1 hours to cool the room down now. I couldn't be happier.

These guys really know how to take care of their customers. All of the service technicians (Scott is the man), the people that answer the phones, Eric Johnson, and the owner all go out of their way to make sure you are happy. I will be a Scottsdale Air customer for life!

Howard Air did a great job installing our new air conditioning and heating system. From the beginning when Scott came out and gave us our bid, carefully explaining what we would need and why, to our installation by Paul and his team. They were very professional, pleasant and took the time to answer all our questions. We highly recommend them.

George was attentive, professional and completed our AC repair in a timely manner. Losing AC during an Arizona summer is never a good thing and George had a tech dispatched early the next morning after our after-hour call. We are very pleased with the service we received from this company and highly recommend them for all of your HVAC needs.

We had a great experience using Preferred Air! Samantha was very professional, helpful, and friendly as she helped me set up an appointment. Daniel came out to our home and helped us with our AC problems. He explained what our problem was in terms easy to understand. He installed our smart thermostat and gave me a quick run down on the set up. He was also very friendly and professional. Any guy that can stand on a roof for an hour or so in the hot AZ heat and still have a smile on his face is the one you want! We highly recommend Preferred Air for your AC troubles!

Howard Air had a cancellation, so they were able to get to our place in the morning, instead of the pm--saved some time and thank you! The two techs they sent (Walter and Daniel) were efficient and courteous. They spotted a problem, advised us what was needed and took care of it on the spot.
Howard is always reliable and employs good people---

I have absolutely no idea how this company is still in business. A work order was submitted to have a technician come out to my unit between 2-4 pm. At 4:30 I called because he didn't show up and he had gone to the wrong address. For some reason they didn't consider it important to check what unit they were working on. Then, once they do show up they have no masks or gloves on and enter my apartment. Only to then say that nothing is wrong.

However, when it is 84 degrees and humid in my apartment and my AC is set to 77, it suggests that something is indeed wrong when you consider it is only 85 outside at night and in the early morning. So they send another technician who also says that he can't find anything wrong. He requests pictures of the thermostat showing the difference of temperature, which I provide. They then say it's an insulation issue. That is impossible though because I have lived in this unit through 2 summers already and have had no issues. My neighbors are also experiencing no issues with their temperatures.

Edit to respond to owner: You did not reach out to my management company when you saw the address did not match, I had to call you myself and tell you they didn't show up. Only then did you say someone would be on their way. I never received any phone call signifying a delay due your reps realizing they went to the wrong location. The fact that you would lie about this matter further highlights the issues that your company has.

You also never addressed the fact that you could not resolve my issue. Another company was brought out and the rep actually listened to me and was able to solve the problem! It was a connection issue like I had suggested multiple times which is why nothing looked wrong to your reps. Instead, your first rep chose to remove freon, and the second one said there was nothing that can be done.

I called Marlin Services needing someone to look at our water heater which had been leaking and was shut off. It was warranty work. I spoke to Dorena who was very knowledgeable and helpful and she even offered to have someone come out the same day. I had called another company and they were reluctant to come out at all and the best they could do was 3 days, so I was ecstatic to find a company so helpful.

Lonnie and Cole showed up when promised and even though this particular water heater had a recirculation line (which was more work, and I didn't know to mention that when calling), they cheerfully went to work and replaced the water heater and hauled the old one away. They were friendly and efficient and the whole overall experience with this company was excellent. I would highly recommend Marlin Services.

Great techs and fast service! Always a pleasure to work with these guys.

I engaged Certify HVAC to re-route my clothes dryer vent. Ulises understood exactly what to do, and even improved on the idea. Two days before the vent work was scheduled, my AC stopped working. Ulises came a day early, and identified what the AC problems were, and repaired everything. He also solved a long-time problem with wiring to the Nest thermostat.The next day the vent project was completed nicely right on schedule. Ulises is a great listener, problem solver, trustworthy and keeps to his word.

Had a new split system unit installed yesterday on a home I purchased a few months ago. Couldn't be happier w the service and quality of work. Green ID definitely went above and beyond. I had to leave my girlfriend home while they were doing the install, and at first was a little hesitant to not be around to check on the work. When I got home and looked everything over I was impressed! These guys definitely know what they are doing, and not like many other contractors I've worked with they left the place cleaner then when they got here!!! Would highly recommend.

Michael Cox is one of the rudest people every. Don't use this company.

Very thorough service and very considerate. Highly recommended.

Senor Flex was my tech and he did a great good! Their promotion is great.... Its Free! I would use their services again.

Trustable and quick turnaround

Overpriced company, I was charged $2,400 to remove and replace the same air handler, I could have bought a new one for the same price.

Factory oem parts

Best in the West. Cannot praise these guys enough. The only company I would recommend for A/C. Michael Cross and his Team are highly skilled, punctual, Knowledgeable and do NOT spin you a line. Our most trusted Vendor, bar none.

The Goddins.