Best Water Removal And Extraction in Phoenix AZ

These guys showed up when our day began in total turmoil. Charles Stratton, Jeff Bayness, and Caleb Markosian were very helpful and understanding of our dilemma. It was a water leak from the garage that got into the house. Courteous and friendly is the best way to describe them. I would recommend Doan Restoration. Two thumbs up!!

Committed damage restoration company in Phoenix AZ. This storm was a doozie. I had never been through something like that. A leak in my roof turned scary as part of the roof started flying off. Highly alarming!!! Trying to find a emergency damage restoration company in the middle of the storm was difficult. I called a few near me but all said it would be 3-4 hours. Water Damage Repair Cleanup Phoenix was at my home in 50 minutes of the first call. Committed to quality service. One of Arizona's best!

I would never recommend this company to anyone. In my opinion, they are careless with your items that they are supposed to try to salvage, communication is very poor, and they have very sketchy billing practices. But who cares, insurance is covering everything right? You don't need to actually scrutinize what we are doing. Ha. If you have a choice, unlike me (my insurance brought these people to us, but I made sure I relayed my experience to them so they would never use them again), DO NOT USE THIS COMPANY.

Hire this company. A+++ I used them to fix some ceiling cracks we had in our drywall from settling over the years. They came over, looked professional, and were extremely friendly. They cleaned up after and the cost was more than fair. I would recommend them

On Thursday, June 4th, 2020 we came home to a flooded home due to the toilet water supply hose breaking. I called Arizona Fire and Water to come and do the cleanup. Their reviews seemed rather good. Although we had to relocate to a hotel for the next five days, we felt confident that they would do a good job. We handed over a set of keys for them to use. They told us that they would be using a lock box on our house. On Saturday morning I returned home to pick something up and I had forgotten my keys at the hotel. I called my partner to tell him to call AZ Fire & Water to get the lock box code so that I could get in. To my surprise, they had not locked our home and I was able to enter without my keys. Anyone could have walked right into our home once they were gone. We informed them of their HUGE oversight as well. Upon entering I noticed items missing as well as damaged. They did inform us of damaging our bookcase which was unrepairable, but they did not inform us of other damage.
Once payment came due our insurance company requested verification for overcharged services and materials. AZ Fire & Water would not comply. This information was requested at least three times. Every time they did not respond. One of the fees was for HAZMAT PPE. We were at our home for a few hours before we left for our hotel on that Thursday and did not see one employee of AZ Fire & Water doffing HAZMAT PPE. I work in an industry in which I knows what this is. Jeans and shirts are NOT PPE.
Once they determined that our insurance company would not pay the $1500 overcharges, they came after us for payment. We told them that they had the chance to get paid. They threatened a lien on our home. I expressed that if they tried to do that, we have enough evidence to defend ourselves in court. I had to file a police report for my missing items as well, as they are valuable and very sentimental. They have not to this day replaced our damaged items or compensated us for the items that came up missing.
I would NOT recommend this company.

I usually don’t leave reviews but I had to for this company. Had a water heater leak in garage so I called the plumber and they referred me to Rocky Mountain. They came pretty quick I was kind of surprised. Patrick the project manager was very professional and answered all my questions and concerns and the work was done flawlessly. I would definitely recommend them to anybody.

After a bad monsoon we had water in our living room. We called Phoenix water damage and they were able to come out same day, which was great. Robert was on time and made sure our house was nice and dry. I would recommend them and use them again. Thank you.

Highly recommend Cory and his team.

Jerry and Chico did very professional, detailed work on walls, baseboards as well as texturizing and painting. They were friendly and responsive and assured me that the project would be as I expected it to be. I appreciated their skill, honesty and friendliness. I was very pleased with their work and the outcome. I hope I don’t have to have restoration again, but would use them again for any project.

There were very quick to respond to our initial call and were there that afternoon to look at our home. Service was started the next day and they were great at communicating when they would be there for service. They cleaned everything up when they were finished. It is a very stressful situation when you have a loss but they made it less stressful. I would highly recommend Service Masters.

After surveying a half dozen recovery services to address water and mold damage due to a faulty water heater. I decided to go with AM/PM Restoration. They were prompt to inspect the site and provide a competitive estimate. They communicated well, outlined the process, started on time, and completed the job quickly. They were also willing to work with my special requests. They followed up in the days afterwards to make sure everything was satisfactory. In summary, would use them again for damage recovery (though I hope this is not for a long time!).

This is a company that does some efficient and professional work, if you need mold removal done you'd be doing yourself a disservice by not giving them a call.

Frank and Greg were OUTSTANDING!!! This was an awful situation and they not only made me feel like we were in good hands, they proved it ! Cost was not astronomical and work was amazing! Using them in the future for sure !

Both Jose’s were great. They cleaned everything and made it look spotless.

Belfor did a great job and quickly getting our home back together after water damage. They interfaced with the insurance company the entire time so we did not have to. One year later they came back and touched up some warranty work with no fuse. Great company and service.

Working with them was wonderful! They were quick to mitigate any further disaster and responsive to all communication. They helped communicate with insurance and were so kind working while all my kids were home! They were so friendly and knowledgeable.

I work closely with Jason and Michele and both are very professional! Great customer service and would recommend this company for any construction or repair needs!

They were on time, and did an amazing job.

Very professional people, and FRIENDLY!

Great customer service! They move quick and get the job done, also very professional and would recommend them to family, friends and coworkers