Best Free Inspection in Phoenix AZ

They were great! So friendly and efficient. I would defenitly recommend them to everybody.

On Thursday, June 4th, 2020 we came home to a flooded home due to the toilet water supply hose breaking. I called Arizona Fire and Water to come and do the cleanup. Their reviews seemed rather good. Although we had to relocate to a hotel for the next five days, we felt confident that they would do a good job. We handed over a set of keys for them to use. They told us that they would be using a lock box on our house. On Saturday morning I returned home to pick something up and I had forgotten my keys at the hotel. I called my partner to tell him to call AZ Fire & Water to get the lock box code so that I could get in. To my surprise, they had not locked our home and I was able to enter without my keys. Anyone could have walked right into our home once they were gone. We informed them of their HUGE oversight as well. Upon entering I noticed items missing as well as damaged. They did inform us of damaging our bookcase which was unrepairable, but they did not inform us of other damage.
Once payment came due our insurance company requested verification for overcharged services and materials. AZ Fire & Water would not comply. This information was requested at least three times. Every time they did not respond. One of the fees was for HAZMAT PPE. We were at our home for a few hours before we left for our hotel on that Thursday and did not see one employee of AZ Fire & Water doffing HAZMAT PPE. I work in an industry in which I knows what this is. Jeans and shirts are NOT PPE.
Once they determined that our insurance company would not pay the $1500 overcharges, they came after us for payment. We told them that they had the chance to get paid. They threatened a lien on our home. I expressed that if they tried to do that, we have enough evidence to defend ourselves in court. I had to file a police report for my missing items as well, as they are valuable and very sentimental. They have not to this day replaced our damaged items or compensated us for the items that came up missing.
I would NOT recommend this company.

Thank you Patrick Courtney and the RMR team for helping to make our lives so much easier! The quality and professional work you did for us was unmeasurable!

We had some storm damage to our roof. We reached out to Jenkins and Matt helped us with everything! It was such a stress free process. We are so thankful and love our new roof! Matt handled all the insurance stuff and made it a great experience.

I called Restore Master on Sunday and they come by Monday morning to access the bathroom for mold . They were really helpful and i would definetly use there services when i need it.

Frank was extremely helpful and knowledgeable. He was available around the clock and answered all my questions with detail. He sent someone out the next day and he was also very helpful. Showed and explained everything he was doing to check for moisture and mold. Thankfully none was detected. I appreciated the honesty, specially when a different company had already been here a day prior stating we would need walls torn down etc. I knew something was off and decided to call NextGen for a 2nd opinion, I'm so glad I did! Thank you Frank and team.

I had a pipe burst in my home, and the resulting water damage was extensive. I was referred to this restoration company by a friend, and I'm so glad I called them! Their team was incredibly responsive, and they arrived on-site within the hour. They worked quickly and efficiently to remove the water dry out the affected areas, and restore my home to its pre-damage condition. If you need water damage restoration, this is the company to call!

Did great work and good timing.

They don't seen to know when insurance claims get approved. I met with Randy on 11/5 and had to make over 6 calls over 2 months, just just to get an update on the estimate.
I was told on 12/16 we were waiting from.state farm yet state farm approved it on 12/7!! Their response was it was state farm and sedgwicks fault .they got their check and cashed it on 12/16. This is without me even knowing the price.

Today I get a call to tell me they have to now get a new contractor to come look. When I ask why , I'm told they will need to see the types of materials they'll need. When I asked if that's in the estimate she told me they don't give the workers the estimate.
I asked how does that contractor then know the estimate to stay within? She then tells me I refused anyone to come out and hung up! I've waited patiently for over 2 months just for an estimate. my frustration, doesn't stem from having some one out to repair it. My frustration is this company doesn't seem to want to fulfill the job they've been contracted to do and paid for! I'm happy to receive a refund back to the insurance company for the work not done but I have a lack of faith that they will even refund it timely seeing as it took over 2 months just to communicate an estimate! I see by other complaints they've done this to others recently.

Dan at Concept Restoration was very responsive to my calls and questions.

If you want prompt and quality service, ASAP Water Damage Restoration is the company for you. I had a leak in my washing machine and it ruined my carpets. I called them and they were at my house on the same day. Thank you ASAP!

Highly recommend service was fantastic!!!!!!

The overflow valve in my upstairs bathroom was leaking water through onto the main floor. Andy and Luke from bright home construction were at my house in less than 30 minutes on a Saturday evening. They checked all around for water damage and were able to pinpoint that the water was coming from my overflow valve and left a fan for me to be able to dry out the drywall in my ceiling to avoid potential mold growth. Since there was no actual leak or significant damage I didn’t need any restoration/drywall repair so Andy left the fan for a few days and didn’t even charge me for his time or for his equipment. They’re the type of company that you can trust and call on a weekend night and they’re there to do honest fair work. I highly recommend and will be using them for any construction/handy man needs in the future. I found out their company can also do energy efficiency testing and solar, pretty sweet company that runs a big enough operation to be able to “do it all”, but feels like a ma and pop in terms of customer service and integrity.

It's not every day you come home to find a flooded living room and flooded bathroom...I wasn't sure what to do, so I got online and did a search for water damage Tempe. I found Zona Restoratinon and they had great reviews, so i called them and they were at my house before I knew it. I was concerned with all of the water that black toxic mold could grow. They assured us that things were being dried properly and that black toxic mold needs 48-72 hours before it can even begin to colonize. They came back to my house every day to check on the water damage and by the 3rd day all of the water damaged materials were dry. They were very responsive with getting the house put back together as well. After the drywall and painting were finished i couldn't even tell that the areas had been water damaged and a restoration had taken place. Thanks again for all of your help. The place looks incredible!

Excellent! Honest & quality service!

They were AMAZING! They came out same day, they were SUPER nice & professional, they fixed my roof in a very timely manor. Also, I was on a budget & they worked with me to keep it from going over what I could afford without lessening the quality of service. I can't say enough about how wonderful they are and I'd recomend them to ANYONE.

Nick was great to work with and he provided quick and professional help when we had a leak in our condo ceiling. His quote was very reasonable and I would definitely use him again.

At the beginning of April, the apartment above mine flooded into a third of my apartment and it has been an ongoing mess to resolve, but Dell's team was amazing. They were professional, quick to respond and went above and beyond to help me try to get back into my apartment as soon as possible. I really hope I never need to use a water remediation team again, but if I do I know who I'll be recommending/using!

I would use them for any restoration services in the future. They were able to work with our insurance company to ensure a speedy process. Excellent craftsmanship. Their water damage restoration team is exceptional at what they do.

Amazing company! The guys at Aqua Dry responded quickly to our water and mold situation, were very professional, and really took care of us.
I highly recommend Aqua Dry for any of your water, mold, or fire damage needs.