Best in

Came in on time, immediately identified the problem, and had it resolved within an hour and a half. Friendly service, gave plenty of feedback on my request. I will definitely be using this company and that plumber again.

They are the absolute best company in town!!

David came out, on a call, during the Holidays to help me during an emergency at my residence. He spent time helping me when many would have simply walked away. I can’t recommend him enough and will be sure to use him again in the future.

Bathroom sinks installed prettywork

Amazing company with great customer service.

A really quick response. Jerry requested pictures and diagnosed the issue over the phone. 1st rate.

The plumber came same day. Excellent Service. Very professional, friendly staff on the phone. HIGHLY RECOMMEND! Overall first class experience

Essary Plumbing was really put to the test with our plumbing issue and they passed with flying colors! These guys are the best! They came to find the blockage in our pipes, using a camera to see what the problem was. It looked like one thing, so they pushed with two different pieces of equipment (making two trips in one day!), but the clog wouldn't budge. Acid was the next thing to try, but it wouldn't dissolve the clog, so the only option left was to cut my wall and the pipe (cast iron) to remove the clog. They did and they took great care with my house and its contents, covering things with plastic, cutting the smallest space possible in the wall and removing the clog (a dead squirrel, the first they'd ever seen in 75+ years of combined plumbing experience!). They replaced the pipe and my issue was solved. Best of all, they took the squirrel with them when they left! They really cared about my issue, working late, making several trips, and even coming in on a Saturday to work on my clog because they knew we were inconvenienced by this clog. This was the first time I'd used Essary; they were recommended to me by my regular plumber because of their camera, but I'd recommend them to anyone for any plumbing issue. They are friendly, clean, very knowledgeable, and work hard. They care about your problem and take good care of your home. And if they can figure out a dead squirrel climbed down my vent pipe and got into my cast iron plumbing pipe and get that disgusting thing out, I imagine they can handle about anything else.

Great customer service. Very friendly. Thorough work. Good price.

They're drive nearly caused a use accident and I reported it. They did nothing about it.

I am giving 1 star due to exorbitant billing and lack of professionalism. I have hired this company before and was pleased. I believe there must have been a change in ownership or management since that time. They were hired to install 4 bathroom sink faucets which we purchased. They showed up only slightly late and the one who seemed to be in charge immediately told me about guy should be coming to relieve him during the job. In the meantime, the one who seemed to be in training (spent a lot of time asking questions) was left alone while the other left to get parts they did not come equipped with. They were in my home for 3hrs 45min and charged $660 for the work of 2 guys. The invoice was left on the counter due to me having to go into a web meeting since the install of 4 faucets took much longer than I expected. We found a leak on one faucet that night. My husband called the next day to report the leak and discuss the bill. He was told they could pick up the charger they left immediately but couldn't fix the leak until Monday (this was Thursday). The man he talked to told him we were lucky because he could have charged us for 3 guys. I couldn't believe that was his response since there were NEVER 3 guys working at any given time. There was hardly 2 guys working at a time due to the one needing guidance every step of the way (I don't mind this until I get charged by the hour for it). This company does not offer veteran discounts, but that's to be expected considering their other practices. They did return on Monday to fix leak and harass my husband for payment. We opted to file BBB complaint which they had not responded to for 3 weeks at time of this review. We further opted to hold payment for 30 days as indicated allowed on invoice. We decided to give them the opportunity to make this right and not review them until the time they didn't respond and payment was due. They haven't responded and we are mailing payment today.

Nick and Chad are the best! Always responsive, courteous and above all do quality work! Sprinkler back-flow, fridge supply lines, new toilet, clogged drains, crusty shut-off valves. All handled professionally. Thanks guys!

Did such a great job and kept work area very clean

Sometime in May 2021 Presidio was dispatched though my insurance company to repair a water leak between the meter and the house. The workers that did the repair were friendly and courteous. However, when they finished the repair they got dirt in my pipe line whereby my kitchen and laundry room did not have hot water. I was able to remove some of the dirt and pebbles from the screen on the sink faucet in my kitchen island and the water there flows freely. However, the main kitchen sink and the laundry room sink hot water have clogs and do not have easily accessible screens. Since the hot water on the island kitchen sink flows freely, it doesn’t take a rocket scientist to understand that the water is getting from the hot water heater to the kitchen and that the clog has to be in or before the faucets but after the hot water heater. Presidio fails to take responsibility and refuses to repair the clog that they caused. Further, they seldom answer their phone and never return calls left on their voice mail. Further, they told my insurance company that the clog was in my hot water heater which is not true because as previously noted the hot water runs freely to the island kitchen sink. Further yet, there was no clog before Presidio repaired my underground pipes and regardless of where the clog is, the clog is directly caused by Presidio causing dirt and pebbles to get into my water line. Presidio left us with no hot water pressure. I now have to find a reputable plumbing company to repair the clog caused by Presidio. Hopefully the insurance companies are aware of this and stop using this subpar plumbing company.