Blue Mills Plumbing

Val Gross Blue Mills Plumbing has installed new faucets at my house, reset and installed a new toilet, installed new exterior hose bibs and more. They are my first choice when I have a plumbing need and have reasonable prices.

I've used different plumbers over the years and never really had a go to company until now. These guys are so superior to anyone I ever used. You can tell this is a career that they care about not just a job for now. They find and fix those issues that Noone else seemed to be able to pinpoint. You won't be disappointed.

John and Dan were amazing. They fixed all the problems I told them about, and they finished everything in one hour which was surprising. They were very professional and I'm very happy with the service. I can't recommend them enough.

They have been wonderful anytime we've needed plumbing services. Prices are fair and everyone is professional. Even big jobs are done timely and for a reasonable price.

They were able to get my sewer opened and had a solution that avoided tearing out the front deck.

Daniel came immediately and fixed all our problems. He is very friendly and professional. The cost was excellent! We couldn't have ask for better service. I will never call anyone but Blue Mills plumbing. They had fixed a major sewer repair years ago and did an excellent job then.

Tim from Val Gross Plumbing did a great job finding and fixing a leak in my bathroom, and he also unclogged the line. I’ll call them again if I need a plumber!

Barry and his team are quick, efficient and honest folks that shoot you straight and take care of your plumbing issue. They are very flexible and can tackle just about any project large or small. If you have any sort of plumbing needs give these guys a call!

Great food

I just called to get estimates.

Great response, friendly, and excellent work!

To high

Very prompt service with excellent customer service!! I needed my water heater repaired to my rental property, and I don't live in the area. They came out, did the work and left the invoice. Completely trust worthy and honest.

I was referred to this company by a friend. We are still new to the area and it is hard to know who to trust, as we've been burned by more than one service person. I was very impressed by the service we recieved, and how respectful of our house our plumber (Clyde) was. He took the time to explain things to me, as well as my son, who was very interested in what he had to say :) We will definitely call them again when we need a plumber.

Great service, two hours start to finish to replace kitchen faucet, remove garbage disposal and replumb, replace bathroom and tub faucets/shower head. Friendly, personable and done right the first time. Thanks!

Courteous, prompt service at a reasonable price! Highly recommend!!

Barry and his team truly know how to take care of you ! Couldn't recommend them enough.

Very friendly and professional, and took great pride in their work. Pricing was very reasonable, and I get the impression they treat your house as if it was their own. Definitely will use again in the future.

They give excellent, reliable service. I highly recommend this company.

They are the best

Perfect, Thank you.

Excellent service.

They are always courteous, and do a great job... they are my go-to plumbers

Always helpful, honest and responsive. We have used them several times for faucet install and repair, and also major issues. Well worth the money spent.

Arrived when promised; efficient, knowledgeable tech; reasonable fee.

Barry took an issue that I had spent thousands on already and got an additional quote for 10k to fix a broken pipe issue. He solved it with $1500.00 in work. That alone sold me on him. Have had him clear drains as well and they are on top of it. They know their stuff and save me money. I strongly recommend them!!

I used to use a different Plumbing company. About 10 years ago that company could not figure out or correct what was going on. They told me to call around to other plumbers. When I called Blue Mills Plumbing and explain what was going on, they sent someone out that same day. Fixed the issue that the other plumbing company couldn't. Since then I've used no one but blue Mills Plumbing. They have done several things for me over the last 10 years, gas line extended, put in a new water heater. Installed a garbage disposal, flushed my main line, installed several faucets, swapped out the turnoff valves on all the toilets, unclogged a couple of drains. I'm so thankful that I have found a plumbing company that I can absolutely rely on. Always reasonably priced and done right.

Made a hard and tenacious clog in a laundry drain a quick and easy job. Same day service and very courteous and educated plumber was dispatched.

Experienced and have a great reputation. They were quick, on time and knowledgeable. Will use them in the future for sure!

Initial plumber had difficult time snaking drain. What he said should have taken 10 minutes took two hours. Possibly the snake was not making a turn in pipe snd I understand that. However, he then went to the clean out (?) place in the basement and ended up cracking it. He literally said to me, “I shouldn’t have tried to go up the pipe,” and “I turned it one time too many and it cracked.” Then, he had to call “ his boss” to bring the new part. I happened to be looking out the window when he turned the corner into our cul de sac , driving fast, fishtailing with a snow blade ( up) on his truck and slammed it into park in front of our driveway. They worked on sawing off that part from another pipe at the back of a van. Not sure what that was about. After a lot of back and forth, it was fixed and he said the drain/ snake problem was magically fixed in a minute. I was billed for 2 hours of labor AND the part replacement. I questioned it and let my dissatisfaction known about the whole experience, but there was no compensation or even an apology. Before doing a google review, I did do their own review, giving them a chance to call for discussion. I have not heard from the company. Watch out for kids in your neighborhood if Barry comes down the street!

Our sump pump quit working and Blue Mills Plumbing took care of us very quickly. We needed a whole new pump and they went to get one, put it in, and it works perfectly. We have used them for years, highly recommend.

Tim installed an expansion tank on the water heater, was very prompt and professional, in and out in less than 2 hours... a keeper!

Used their services twice now and have been nothing but pleased both times!

Amazing staff. Professionals.

I've had them come out for several things, most recently yesterday to check a pipe in my bathtub. Everything has always went as planned and went smoothly.

Barry and the guys not only do great work, but they are honest. They did all my plumbing on my house renovation and other minor jobs. If you need the best plumbers in KC, I recommend Val Gross.

I needed a water heater moved about one foot, and a pipe to the water heater moved from under an I-beam to over and around it. I was quoted $910 by John after he calculated parts and labor on his phone, saying this was a big job and would take two guys 5-6 hours. Quite frankly I was shocked and I challenged that questioning how moving a pipe and the water heater could take that long. I figured about 2-3 hours. John was insistent it would be a big job. The work was done well ... in 3 hours. Instead of being good businessmen and reducing my cost do to their grossly (no pun intended) overstated labor costs and time - THEY INCREASED IT! I was billed $1000 per bid. That is not what was bid and it certainly did not take 5-6 hours as described in the bid. I feel as if I was deliberately over-bid (not to mention over-charged). I will NEVER use these thieves again. It's too bad, when Val Gross owned/ran this company it was very respectable. The new owner is not trustworthy if he allows this type of business practices to go on. When I tried to call and complain about the obvious over-bid and over-charge my calls were never returned.

Great company. Friendly and punctual.

Done several jobs for us. Always happy with outcome. Reasonable prices.

Excellent! Arrived ontime. Reasonably priced. Fixed two toilets and installed a garbage disposer. Kind employees. Will definitely call again.

Fast friendly very helpful. Definitely recommend them

Knowledgeable Prompt and Affordable!

We had a backed up drain at work. We called Val Blue Mills Gross Plumbing and they said they were really busy and could get us in the next day. Much to my surprise they showed up the same day! They were able to work us in! The service man Clyde was very professional and polite. He went over what he had done to correct the problem. I highly recommend using Val Gross Blue Mills Plumbing!

We called and within 30 minutes we had a plumber at our front door. Clyde was friendly, professional and very quick to assess and repair our leaky shower. The prices are very fair and they hire quality individuals. We will definitely be calling Blue Mills Plumbing for any plumbing need we have in the future!

Tim remained calm and professional even though I was very heated. Tim took the time to explain the scope of work that his company performed and why the current situation wasn’t a reflection on their work. I greatly appreciate him taking the time to do that.

My main septic tank line was plugged up with tree roots and the service tech made short work of unplugging it. Would highly recommend this company to everyone.

I am giving 1 star due to exorbitant billing and lack of professionalism. I have hired this company before and was pleased. I believe there must have been a change in ownership or management since that time. They were hired to install 4 bathroom sink faucets which we purchased. They showed up only slightly late and the one who seemed to be in charge immediately told me about guy should be coming to relieve him during the job. In the meantime, the one who seemed to be in training (spent a lot of time asking questions) was left alone while the other left to get parts they did not come equipped with. They were in my home for 3hrs 45min and charged $660 for the work of 2 guys. The invoice was left on the counter due to me having to go into a web meeting since the install of 4 faucets took much longer than I expected. We found a leak on one faucet that night. My husband called the next day to report the leak and discuss the bill. He was told they could pick up the charger they left immediately but couldn't fix the leak until Monday (this was Thursday). The man he talked to told him we were lucky because he could have charged us for 3 guys. I couldn't believe that was his response since there were NEVER 3 guys working at any given time. There was hardly 2 guys working at a time due to the one needing guidance every step of the way (I don't mind this until I get charged by the hour for it). This company does not offer veteran discounts, but that's to be expected considering their other practices. They did return on Monday to fix leak and harass my husband for payment. We opted to file BBB complaint which they had not responded to for 3 weeks at time of this review. We further opted to hold payment for 30 days as indicated allowed on invoice. We decided to give them the opportunity to make this right and not review them until the time they didn't respond and payment was due. They haven't responded and we are mailing payment today.

They were able to come out with in a week of me calling them for a non emergency repair and were incredibly friendly and helpful. Were able to replace the part and get everything fixed in great timing!

fantastic plumbers....have used them several times

Showed up as promised and charged a fair price what more can you ask for. It was our first time using them but it won't be the last. A+

It's nice to have a plumbing company you can trust. Recommend them to my friends and family.

Called them on a Friday and they had a crew there on the Tuesday right after the July 4th holiday. They were punctual, knowledgeable and great craftsmen. And they were right on the budget they quoted me. This level of service is such a rarity these days that I was compelled to write this review within a few minutes of them leaving the house. Thanks again!