Best Hvac in Arlington TX

My A/C system went down late Sunday evening. A service man showed up 30 minutes later, he confirmed what I had already suspected. I needed a new indoor/outdoor units. The next day I received a call around 8:00 A.M. my equipment was on its way. I’d worked 20 years in the H.V.A.C. field and know from experience a lot of people may be waiting for new equipment for several days. I’m extremely happy I use MaxAir for all of my plumbing and H.V.A.C. Issues.

Good customer service and the service was immediate. Technician reach out to me. Thank you! great company!

The technician was thoroughly knowledgeable who earned my confidence after previously having 2 technicians from another company.

Nov19,2020Daikin solutions are outstanding but can be hard to navigate their comprehensive portfolio especially when trying to figure out which pieces to combine. The versatility of Daikin is a compelling advantage in providing the right system for any environment but it is also the challenge in educating the average consumer on which one to use if they can get them over the hurdle of their relatively low market share in the US consumer household space. You need an expert to help you through this.This company is only one of two residential dealers in the local DFW area that I could find. My first encounter was great. Timely, professional and very knowledgeable. I am a local contractor looking for a solution for my own home so I'm more hands on and techy than your avg consumer. They spent time digging into my home design and the layout challenges it presents. They provided a couple options for me which I reviewed and then researched. This is where it starts falling apart. After the initial consult and quote, it has been very hard to get answers beyond the quote. Follow-up on actions promised by the company to provide were neglected. I've called the office several times which they assured me would be addressed ASAP. A week has gone by and I've now had to move my foam install date twice. The last of which has resulted in a nearly month out scheduling. This has put my schedule in a rough state trying to beat the winter. Simply put, if it weren't for the fact that Daikin dealers are so limited and they are indeed the better of the two around, I would have moved on to another. That being said, picking the lesser of two evils is never a good situation. I'm to the point of selecting Bosch systems even though the solution is weaker. In the end, HVAC is an expensive home solution which requires maintenance and support so picking a vendor who is responsive is just as important as the right brand if not more so. In this case, I'm inclined to pick the lesser product but better vendor.I've called today and voiced my frustration. I'm hopeful, it gets the right attention for my situation and other customers to follow.I'll update accordingly. Stay tuned.Update: 10DEC2020I'm speechless and gobsmacked at how this ordeal ended. As I left off above, the office did respond and jump right on my issue. We went though several iterations of errors on quotes again and lagging responses. In fairness I certainly asked more questions and research than likely any of their previous customers. They did put in a lot of time to get my questions answered. That being said, I felt horrible but we couldn't justify spending more money for a solution that was A-typical if we couldn't get timely responses nor accurate quotes so I advised them we were going to use another vendor. Nathan took the news gracefully but obviously disappointed but I told him we would try again on my next house I'm building in late 2021. Both he and I certainly learned a lot about Daikin's other solutions like VRV and the FIT so we're the better for the experience in the end. Nathan's attitude was very professional. Conner Jones however was shockingly rude. He somehow blamed me when I clearly told him the reasons they didn't get the job. His title is Finance Manager but he told me he was the GM when I asked to speak to his manager. He literally said even if I changed my mind he wouldn't do business with me. His tone was adolescent, angry and hung up. I felt horrible we couldn't give them the job but that is now changed to relief. While I have a hard time believing Connor represents Metro's leadership attitudes. I hope this finds its way to right eye's and ears. I'd put Conner back in the field and put Nathan in charge (if indeed Connor is GM as he claims). I'll continue one more push to the owner of Metro, Paul Adams.Fortunately, I've kept every correspondence and am happy to show the long trail of quote errors and limited knowledge depth they have of other Daikin solutions should this complaint be challenged. Also filed with BBB.

Raven was very thorough in her inspection which really helped me make the decision.

Our old water heater rusted through. My husband called Tankless Gas Water Heaters immediately and they were at our house with a new water heater in the same day. They are very professional, responsive, and very easy to work with. I would recommend them above anyone else in the Arlington area.

Audi did a great job repairing our water heater. Steve did a good job keeping us updated on parts.

Best plumbers!! Called and they were there within an hour. Got the job done and were reasonably priced. Professional, on time, cleaned up after themselves, highly impressed. Would highly recommend.

Troy gave our AC a tuneup and was great. Very professional. He explained things and offered great suggestions.

Robert, the plumber, was timely. He is very professional, courteous, and friendly. He solved my issues quickly. A great company, I have been a customer for 20+ years.

Carlos is punctual, professional, and does a great job. He has fixed my sprinklers and also installed insulation under our doors. He seems to be able to do a little of everything! He will be my go-to guy for property maintenance concerns from now on.

I had an appointment with them for 2/14. There was a big storm and they never showed up. I understand why they didn't come out but they also never called to say they won't be making it. I called to see when they could make it out. He asked if Friday would work. I asked if he could do it sooner then he hung up on me. I called back and he didn't answer. I called one more time. He answered and hung up immediately. I get that you can't expect people to drive through the snow out here but to just refuse to talk to me is childish.

Andrew was professional and did quality work. He made sure he cleaned up after the job was finished and was very polite.

Great service, good people

I loved our experience with Local Plumbers Grand Prairie TX. Fast to respond, tons of texts with information on arrival times and the process, plus Scott was incredibly helpful and fixed our cracked valve quickly! We'll be hiring them again if we have more plumbing issues in the future.