Best Hot Water System in Arlington TX

David and his team were AWESOME! They came out the same day and installed a new water heater for me. Outstanding customer service. Would highly recommend!

They were knowledgeable, professional, on-time and nice! It is so hard to find good service these days. These guys are it!

Michael was on time and explained everything very clearly, helping us find and fix a leak in an upstairs fixture. He also flushed a tankless heater and had everything done in a friendly and timely fashion. Scheduling was also a breeze and they called to let me know/confirm that Michael was on the way. Thank you!

My technician was Myles who wasn’t on the list to choose from. He solved my issue with my leak breaker system and while here also paired my water heater with my phone. Excellent service.

I called Direct Source Plumbing with an emergency and they were courteous from customer service to the technician that came out. Wes was great and handled the issue with no problem. I’d definitely use them again!

Great work!

Colin came and help fix a leak that was happening with our outdoor faucet. Was a easy cap for now to still allow us to have water. Excellent explanation and great customer service.

Replaced 2 50 gallon water tanks with much smaller and efficient tankless recirculating Rinnai system. VERY RESPONSIVE, smartest team ever seen and great service by Wesley and Cory, and the owner Patrick who personally stopped by to check in on us. The crew was on time, thorough, explained what we needed to know, and cleaned up afterwards. Now our ‘go to’ company for ALL things Water and Plumbing!

Excellent service I needed water heater replaced they were on time and did exactly what they said. Very professional and knowledgable. Hands down great plumber. Will call them in the future if I need a plumber.

Ben the owner, was very professional and thorough with his services. I called and he came out the same day to access the issue and solved it as well. If it wasn't for him I don't know what we would have done! I would definitely recommend him to anyone that have plumbing issues. I promise you won't regret it!

Had some work done by Ernie's back in July. While under the house doing other work, I noticed an issue from the previous work. I called the next day to set an appointment and they could come out the same day. Within an hour I got a call back saying a man was on the way.Terry (603) came out and determined the issue was under warranty and within a few hours had me fixed up again. I'm very impressed by the attention given to my issue and how professional Terry (603) was. He's first call for me now at Ernie's.Thanks all, Great Job.

This is the second time I've used them, they have been fantastic both times, professional, and honest about the work. Both times they have kept me informed of the situation and work being done.

These guys did a excellent job repaired my plumbing problems. Thanks.

MD Dutton Plumbing is the BEST! They are a christian owned and operated company that treats the customer with respect! I feel confident that every time I need them I'm getting quality service and not being over-priced!

The technician arrived promptly. He swiftly made the necessary repairs while clearly outlining the issue and the solution. Many thanks!

I work in ac and heating and worked with Michael a few years back. At that time I believed he was an honest plumber. He recently contacted me and let me know he opened his own business. I wanted some work done and he came out the first time and found some issues, so he did the minor work that could be done, but he did find roots had gone through one of my sewer pipes when he was using his plumber cam. He showed me on his ipad when he was putting the cam through the sewer, so I could see what he was talking about. He was able to clear the roots, but then noticed someone had done a cheap repair at some point in the sewer line by replacing a piece of it with pvc by laying it down instead of properly fixing it. I called him again when I recently had water heater problems. I decided to go with a new water heater, so he started the process and it turned out there were a few other issues that could not be seen until putting in the new water heater. He absolutely went above and beyond what he had to do. Watching him and talking to him while he was working only proved what I believed earlier when I worked with him years ago. He has integrity, character, and wants to do a good job. Not only will I continue to use him as I have other jobs that need to get done and will be costly so I would like to get a little more out of debt first, but my mother and sister will also be using him too. If you need a good plumber, then Michelangelo plumbing is the right company to call.

Update11/18/2020
I have used him for other jobs and while he is thorough and does a good job there is a lack of communication and promises to do stuff but does not follow through. I recently had a roof installed and had my water alarm go off in my water heater. He came out that night as I noticed there was water on the line, and he thought it might be a water leak on the water heater. It turned out the roofing company did not install the water heater flue pipe at all and heat from the flue pipe filled the closet causing the condensation on the cold water line. Michael had to turn the gas off to the water heater and after the roofers rectified the problem he came out a day later because it would have been too late for him to come out that day. He came out and made sure everything was ok. My mother had some pictures on her phone when the roof was getting installed. I told Michael I would get together with her, send him the pictures, and he could send the invoice Monday, so when the inspector would come out we could have the pictures, etc to get my money back. The inspector for the city was coming out Tuesday and, even though, Michael said he would have it ready Monday night, it still was not ready Tuesday morning. I had to contact them and told them I needed it that day. Finally, an hour later I received the invoice. I do not know how it is with others, but concerning me, it seemed like there was not a lot of urgency. I had him work on my sewer line under the house and that took about 2 months and I had a lot of dirt sitting on the grass that entire time, so that grass is dead. Some of it was not his fault and other issues came up, but it just seems like there is not a lot of urgency. He is a nice guy and great plumber, but it just a bit stressful until the job was done. I even asked him to give a quote for my mother's water heater. He asked for pictures which I sent, but a week after he promised to give her a quote, she still did not hear from him.

He gave us a great information and pointed us in the right direction for an issue with our washer.

Never called me back.

Great service! Don is AWESOME!