Best Emergency Drain Cleaning in Arlington TX

Installed unit in 2013 & maintained ever since. Always do a great job. Fast, friendly and Richard provided me with details and images of possible needs for the next scheduled maintenance. Thanks!

David and his team were AWESOME! They came out the same day and installed a new water heater for me. Outstanding customer service. Would highly recommend!

These guys are great. Had an issue others tried to correct and kept having the same problems. They fixed it the first time out. The guys that did the work were friendly, professional and greatly concerned with keeping the work area and path to their equipment clean.

Although they came right away, I feel that I was over-charged to simply cap one pipe from humidifier.

We had our main pipe get clogged on a Friday afternoon these guys came so quickly and got everything running within an hour or so.. would highly recommend them!

Real nice. Great professional work!!!

Michael was on time and explained everything very clearly, helping us find and fix a leak in an upstairs fixture. He also flushed a tankless heater and had everything done in a friendly and timely fashion. Scheduling was also a breeze and they called to let me know/confirm that Michael was on the way. Thank you!

Very knowledgeable family business

I had an issue with a clog that was somewhere between my house and the street, preventing water from exiting my residence. I called the city and was told there was nothing that could be done by them. I texted Plumb Reasonable, who was highly recommended by my sister, and within a minute I got a response, and within ten minutes they arrived at my house. The owners were professional, informative, and quick, clearing the stoppage within 15 minutes. I am so appreciative that they were able to come so quickly and fix the issue. The owners were friendly and warm, making me very comfortable as someone who knows nothing about plumbing issues. I highly recommend this company, you will not regret it!

Henry was very professional and knowledgeable. Couldn’t have asked for a better experience under the circumstances!

I had a membership with them and their affiliate A/C company. The first time I called them out was for a leak in my sprinkler system, which they told me they don’t handle. The second time I called them because my toilet was wobbly. My husband knew what part he needed but didn’t have the tool to fix it. They came out and quoted us over $1000 for a fix that consisted of an $80 part, a tool that could be purchased at Home Depot, and less than 2 hours work. I know they’re not paying their service guys $300-$400 an hour so why are they charging so much for small repairs? Their rates are ridiculous. And they insist on charging you a fee even if you don’t accept their quoted price. I cancelled my membership as soon as my 1 year contract expired. Such a waste of time and money.

Have used roto rooter in the past with some satisfaction as far as quality of work. However used them again to come clear a clog and it was a complete cluster of a mess. The tech ran his snake the wrong way and came thorugh the toliet, completely destroying it and making a huge mess at the same time. The tech spent 7 hours at my house trying to unclog a leak and resetting a toliet that he had to pay for. They then tried to charge me for extra time for a total of $500 +? I objected and he said oh ok I'll just charge you the original quote of $265 (included a $75 weekend service charge.) Turned of there was a clog in the city sewer after all. Two days later the line clogged again. Called the city first and they found everything to be clear. It then took another day for roto rooter to come back out and check things again. The second time they ran a camera in there and found a small piece of plastic or something in the line causing the stoppage. The manager was rude when talking to me about the situation and cut me off as I was trying to explain something to him. I have decided to not use them in the future due to lack of professionalism and efficiency.

Thought I had hired this company but apparently not? Called in, said I wanted the water heater replaced, gave them the size / type, confirmed I wanted the one they purchase, given an estimate, scheduled a time, etc. Guys show up. No call to let me know they're coming but ok. Not a big deal. The guys have no clue why they're at my house. Tell me if I wanted the water heater replaced, I should have had an earlier appointment. How would I know that? I said I'd call someone else because they knew nothing about what I had called in for. He was going to write me an estimate. Uh? I asked when I called! Just no. Finding someone else.

Byron Nelson. Owner came out the morning after I called. He replaced and installed 2 toilets in less than two hours. He removed the old toilets and all the packaging from the new toilets that I purchased. He was polite, thorough, efficient and I recommend him to everyone. I will certainly call him next time I need a plumber..

Prompt, provide expert service and neat.

We had a sewage backup and Bryan was amazing. He is clearly an expert who knows his trade. He is very knowledgeable and no doubt saved us a lot of hassle and money down the line by making the sure the job was done right the first time around. He was a pleasure to deal with—highly recommend.

John is very conscientious, experienced and quick to respond when called.

I called Direct Source Plumbing on Friday evening when the sewer line at my parents' home in Arlington was clogged (other plumbers were not even returning my call). Within 30 minutes, Wes from Direct Source showed up and quickly cleared the line. He was professional and very efficient in finding & fixing the problem. My parents now have their business card on the refrigerator and will definitely use these guys for future plumbing related problems!