Best Service Call in Fort Wayne IN

Experts on plumbing systems from old pre-war to new systems and equipment. Flexible and understanding people. Waited for me before closing the shop to make sure I had what I needed so I wouldn't spend the weekend not being able to shower and, more than that, show me an easy way fix an issue.

Absolutely love josh and all the help he provided. He is definitely a great employee of yours and will definitely have him out to the house again if we need him.

Chad and Cameron were very informative and professional! Great service, price, and all around great experience. Will definitely be choosing this company for all our future heating needs.

Excellent, as always~

I,m writing this review for my mother-in-law Ellen Baca or Helen Baca as you have it. She was very satisfied with everything, from James, your employee who order the new handicapped toilet we replaced, to installing it himself. I would definitely used Roto-Rooter again.

John White did a great job and was very neat throughout the many items he had to work on. Very nice attitude and I felt he was concerned about getting the job done correctly.

Tony fixed a bad drainage pipe under our shower in a really hard to reach place. He did an awesome job, was professional, and answered all my questions. Highly recommend!

Tech came to diagnose and possibly fix a water heater that the pilot wouldn’t stay lite. Upon arrival tech said it was about a 20 year old system and he had no parts. Tech looked at the heater and “attempted to clean” the sensor area that keeps the thing working. After 20 minutes he determined the best solution was to purchase a new unit. After I declined and asked was he sure he cleaned it properly he then said he could order new parts for roughly $550 and schedule another appointment to have them installed. Tech also quoted me some installation prices and suggested some new units we could purchase. I paid $307 which $129 of that was considered an emergency. I received a call back from another person I had left a message with and he was confident he’d get the unit working. He came and within an hour and a half he diagnosed, serviced and ordered the replacement part. I paid $130 and for the ordered party and I have a working water heater. This tech out zero effort into his work and it’s sad that I had to pay this much nothing!

Korte has done a good job servicing our HVAC.

They always get me on the schedule same day or next day.

Troy was a pleasure to do business with. He was punctual, efficient, and offered a great value.

This company is an absolute joke. Not once, but twice we’ve tried to use them through our home warranty service. First attempt to use them, for a simple water heater repair it was going to take 2 weeks to send someone out. Couldn’t wait that long. 2nd time, I submitted a ticket with our warranty company. They kept telling me we are sending messages to our techs, no return calls from the techs after 36 hours. Now, we have to pay out of pocket because of this poor customer service.