Best Heating System Repair in Fort Wayne IN

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Highly recommend North Side for any plumbing; I've used them for years and they're always quick to respond and professional throughout the entire job. We will definitely use them again!

Everything about our new HVAC experience with Coe was perfect. On the sales end last year, they were the only vendor who actually sat down in my kitchen and explained the various options (including more expensive option they said we really didn’t need). After one year, we had our first service and that was excellent as well. Lot’s of HVAC options in the Fort, but I highly recommend Coe.

Very professional from beginning to end!

Myles was very professional and explains thing well.

Jeff did the annual service on both my furnace and AC unit.
Was knowledgeable and thorough.
Will definately use them again.

Excellent experience with these guys! Replaced water heater. Highly recommended. Will use them in the future

Very cordial and professional!

Thank you so much for coming out in less then a few hours of the first call and then getting our new water heater in the next morning we can't thank you enough!

Professional, personable, answered questions.
Experience, expertise and did their job, did not try to sell a sale.
Electrical work well performed, without issue.
Would highly recommend.

Had a good experience. Technician was knowledgeable and friendly. Throughly explained service done and other services offered. Nathan #531

Alex Gallardo a plumber installed a new water softener system. He did a great job and was very thorough explaining what he was doing and how the system works. Thank you Alex!!

Was able to come out when needed, and took care of the issue.

The tradesman that performed the service at my home was extremely professional and friendly. I will definitely use Korte again in the future if needs arise.

The technician (I believe Jason?) was very knowledgeable and saw the problem immediately. He was also very personable and informative.

The only problem was that the cost of the part (a capacitor) was outrageous. I understand a reasonable markup is needed but I could have bought it on line for a fraction of the cost.

Originally spoke to someone for an estimate back in the end of February came out early March. They told me they could complete the work in early April. There were several delays and the work wasn’t completed until the middle of may. Also the project manager Adam I spoke with was extremely rude to me, and was poor with communication. For example I was told the work was scheduled in early April I got a date they told me it would take two days. When the workers were there they started talking about having a phase 1 and then coming back at a later date fo finish the work. No one told me about not having it finished before the workers were in my home. They also didn’t tell me the county would need access to the inside of my home without warning or an appointment until after we failed our first inspection because we were not home. Korte didn’t even tell me we failed inspection I called them because I was expecting a call back about coming back to finish the work. I told adam I wasn’t a fan of the poor communication and he sarcastically said “well I’m telling you now” Also one of their workers tripped in my attic and caused a massive hole in the ceiling of my dining room making me take an additional day off of work to be home for someone to fix it and they also didn’t tell their boss I called the following day. They also damaged our drywall in several areas including brand new drywall. For the final stage they were told to enter through the back door that was unlocked on the final day and they showed up tried to enter through the front door and left calling me an hour later to tell me they were working on another project and they could get back to me next week. I had to call and argue with the project manager and they did come complete the work as promised that day so we would have working outlets. The project manager also was rude to me for not picking up my phone immediately at 8am when I work late nights and that is the middle of the night for me. Also the workers when they were in my home asked me more than once when my husband would be home so they could speak to him. I hired them. I’m paying them not my spouse. Absolutely abhorrent behavior by all people I’ve been in contact with from this company.

It takes a lot for me to write a bad review. Absolutely do NOT use this company. I had some work done through my warranty company back in January 2019. They never submitted the claim but took the $100 deductible I paid. I have been fighting with my warranty company to cover the repair cost of the two holes in my ceiling from the plumbing fix because Jason from Simply Water Heaters never sent in the Service Report. I have called them several times a week and spoke with Erica who says they sent it but then clarified they actually only sent in the dimensions of the holes they cut open. Jason keeps saying he will call me but never does, they won't give ME a copy of the service report, and no one can give me a better break down of the bill because I'm now totally skeptical and wondering if they over charged me and walked away from submitting it to the warranty company.

I am SO sick of calling and begging someone to help me here, all I'm asking is for some information and no one can be bothered.
Find somewhere more trustworthy.