Best Repair Backflow in El Paso TX

We reported a toilet leak which they failed to find because they troubleshooted for about 5 min. Had they flushed the toilet more than twice and waited for a few minutes longer, they would have seen the water come out of the base.

On top of that, they sent me a bill for $105 without explaining what it was for. Called them again and the lady told me that even if they're there for 5 minutes I need to pay them the $105 service fee. Keep in mind this was never disclosed to me when I booked the appointment or when the plumbers got here. I have no problem paying for services rendered, I will even pay for gas, but when they have this kind of attitude I will for sure not be using them again.

I will pay them their service fee and forget they even exist.

Edit: I feel like this could have been turned around easily by having basic customer skills. Apologize for not finding the leak first. Explain the $105 service fee. Offer to come back and fix the problem.

Edit 2: Karen contacted me, apologized, and sent out someone to fix the problem. Very hrstgrat that she was able to take care of this in less than a day.

Ivan and Danny did an excellent job unclogging my kitchen drain! Would recommend.

This company was amazing from beginning to end. Communication was excellent which I truly appreciate. Prices were great as well. Albert is who I spoke with to set up an appt and get a quote. He was very professional. Knowledgeable and has great customer service. Ivan is the tech that came to my house. He is very friendly, professional and knowledgeable. What he wasn't sure about he made sure to ask Albert and get an answer for me on the spot. I felt they are also very honest about things. Overall my experience with this company was AMAZING !!!!! I will definitely call them back for other projects and will recommend to anyone needing a plumber. Thank you so much Liberty Plumbing for such a great experience.

Fast and friendly service.

Found the clog quick and and fast if you need a plumber go to the trench.

Pricy but good the job done.

For snaking you pipe, cool. I had them replace a pipe, and thought they were a little high. Then they were supposed to quote me on a bigger job. Kept getting we will call you back 4 different times. I got someone else. The work they did do was alright, but was a little high. Still waiting on that call to this day

Called them to fix a broken disposal and outside faucet. They picked up right away and asked when I would be available. The day of repairs they arrived on time and explained everything they were doing and for a fair price. Would highly recommend to other to use this company!

I called and they sent someone out within an hour and a half. The two men were very courteous and professional. They did a great job, quick and clean. I asked and also recieved a senior discount. Thanks Pronto.

Good friendly service

Searching for someone to do some work for me. After reading all these negative reviews, I wouldn't touch this baby with a 10-pole.