Best Leak Repairs in El Paso TX

Highly recommend. Shower wouldn't drain and called Mr. Granados and he was able to come the same day and now my shower works like new! So happy with this business

Fast, dependable service.

Great professional friendly service. Absolutely the best in the business. Thank you Ivan and Albert for helping me out with my water heater.

I reached out to Honey Dew Done to help me with a dishwasher that was damaged after being improperly installed by another company. They fit me into the schedule the same day and were so friendly and professional. They thoroughly explained the problem/solution to me in a way that was easy to understand and even made adjustments to my dishwasher during their initial consultation that allowed it to be functional until I can have it replaced. I will definitely call Honey Dew Done for any future home projects or repairs!

I honestly forgot to write a review the last time these people were out to my home, which I'm really regretting now. The repairman, George, is super professional and always wears his mask as well as maintaining his distance. The receptionist is really nice and schedules you in as soon as they have availability. They send you a confirmation text letting you know that you've been scheduled. They also send you a text with a link for the invoice for the repair. I never write reviews, but they deserve the best review for the best service. Thank you again, El Paso Appliance Repair!

Called several times, even texted them, no response.

If I could give it no star I would! I waited and waited. The guy Cesar never showed and never called to cancelled. Everytime I called the number I received a text saying I'll call you back. A complete waste of my time. Had I known about this unprofessional behavior I would have called someone else!

Called at around 7 AM and got an appointment between 10:30 to 12:30. The plumbers arrived shortly before 10:30, listened to my description of the problem and what was needed to be done. They promptly took care of the problem and left everything in working order. Very professional and courteous crew. I will definitely call them again.

I would like warn you to use this company. I hired them based on google review and was very much disappointed. They installed a new sewer pump in July 222 for my rental property and it went bad in September 22. They did not provide any warranty and told me that they would install a better pump which they did not install last time and they would provide warranty no matter what happens to the pump including rocks/wipes. They kept on blaming my tenants the if they would keep on pouring rocks and wipes through the toilet (This is insane!!). Also, while I asked for a written statement for the coverage of the pump, they replied if they would cover if it is not for rocks/wipes. I called the company and asked them that this is not what they told me just yesterday, the guy told me he forgot what he told me which is very funny because he was telling lies. I live far from Texas and hired this company based on Google review, the work they did was related to sewer pump/cleaning sewer tank. This is a smelly work and they make any story they want to make. Alerts for you if you are here to hire them based on review. AVOID! AVOID AVOID! Get away from this scams.

Have water valve outside that was leaking. Plumber said $375.00 to $475.00 to replace and would call office for exact price. On phone told office prices he quoted and immediately office states $475.00 would be price. When I declined I was told I owed $65.00 for them coming out. While I was writing check price for valve dropped to $308.00. I Gave them a check for 65.00 All this company wants is money.

Pricy but good the job done.

Any plumbing project will be done good customer service they know plumbing

I have never dealt with anyone as unprofessional as David and this company! We had a leak in our home and our plumber recommend the American Leak. David scheduled us at 1pm the next day and even called our plumber to meet him at our home. The next morning(10am) we get a call(not from David) that we are late to our 10am appointment. I explained that our appointment was not until one and we made arrangements with our work to be there at one. The guy said he would return later that day around 2. My wife called David to see what happened and to verify the new appointment and was told that he would not be able to do the job that day. We have two small kids and no water so my wife begged him to try to fit us in that day. He refused, said he is not going to do the job anymore and hung up on my wife. So if you want someone professional who actually shows up to the job dont call these guys. Call Roto Rooter or just about anyone else.

The absolute rudest customer service I have ever experienced. Poor work, poor quality people, zero accountability.