Best Heater Issue in El Paso TX

Called to have 3 old faucets removed and replaced with new faucets. The 4th faucet needed to be checked for a leak. Work was scheduled the next day by Erika Rodela and was very courteous and professional. She scheduled for the following day, gave me a time frame and the next day plumber Tommy Rodela and co-plumber arrived within that timeframe. The work was done in a timely manner, very professional, did not feel that I was being charged for unnecessary work, left to get parts needed, and charged reasonably for the work. They followed CDC guidelines which was greatly appreciated. Highly recommended.

Tony Rivera
Their rates are too high now, they increased their service prices

Serve person very polite answered all questions very knowledgeable

Waited all day for them to show up. When they arrived it was 2 teenage kids doing the job and their “manager” was their dad. They used my tools to do the “job” and they couldn’t even figure out how to put anything back. They “found” a leak behind my wall and when we tore the wall up there was no leak. They will not refund my money at all and all they say is they will come and look. They’re also running under different names for services and didn’t mention that they do no refunds when called. Also they only take cash or cash app. Don’t ever call them for help. Save your money, they are a joke and just scam people.

Adrian is top notch! He answers right away and he scheduled me in quick his prices were extremely reasonable! We had a foundation leak and he gave us all our options including going through insurance. When he found the leak he was fast and informative! I would highly recommend him for any plumbing items you may need! Five star service for sure the best in El Paso!

Phone call was transferred to a call center then hung up.

I'm so glad I contacted them about my water heater. They did an excellent job, the price was manageable and the end results were great. I would definitely recommend them for all your plumbing needs, a definite customer for life. I'm a satisfied customer in Horizon.

I have been calling Trenchless Solutions since I purchased my home. They have great prices and an excellent service. always going above and beyond. I have always recommended them with friends and Family.

They installed a new AC on my mom's house & they did an amazing job.

Same day service and the technicians were very friendly. Had a pipe leaking outside the house which was taken care of fast. Price were reasonable. Would recommend them.😀

Would give them zero stars if I could. Only worked this company because warranty company had contract with them. They never showed up for appointments on 3 different occasions and were very rude when I would ask why they did not show up to the appointment. Run far if you ever see there name.