Best H E A T I N G in El Paso TX

George and his wife (who takes calls) are very friendly. They lack professional follow-up with any communication beyond the initial service call. George ordered some parts for me and said they would take a while. I understand that everything is backed up because of the pandemic, but after months of waiting, they did not follow up with me to say, that they are aware of the order still and that things were backed up. I would try to call and see where my order was. I would be told, I'll ask George and get right back to you and never get a call back. I had to keep calling. Finally I was told, George told you it would take a while. They then offered me the part number to order myself on Amazon, which was helpful.

I was helped by a lady who made everything possible to help me, I'am too dumb to explain myself and was not able to speak with the manufacturer of the water heater, which was under warranty. Well the lady (Liz) help me all the way to negotiate the exchange. Every body else were very nice people including the young man in shipping. Recommend this place fully.

Excelente servicio, muy profesional, solucionaron el problema rápidamente y acertadamente, lo recomiendo ampliamente

They got here quickly, fixed the leak cleaned up everything. Very professional!!

Quick and simple, good work.

Spoke with customer service regarding my mini-split. Didn't want to give a quote on refilling the unit without charging $59 to come out to the property.

We had an emergency leak through the floors coming from a broken pipe, not only were these folks the only ones who answered the phone on a Sunday, but they fixed it the same day. Abraham did a good job at detecting and repairing the damage. Definitely recommend to anyone in the EP area for their plumbing needs.

They do what they say. Usually show up early, but will call before hand. A little expensive, but seems to be good work.

Thank you for finding out where the leak was I really recommend this company 😀

Showed up early and were very professional and thorough. Will certainly call them again if we need to.

Horrible service.
Initially very friendly and helpful. Showed up quick. But when questioned on what was wrong, he refused to give a straight answer. When I insisted on clarification, he got mad, cursed at me and left.
Decidedly unprofessional.