Best Toilet Leak in Detroit MI

Absolutely fantastic service. We had another company charge us $300 and didn’t fix the problem, then they said our only other option was to spend another $1000. Called Nelson and they fixed the problem in one visit for less than the $300 we spent with the other company for doing nothing. Everyone at Nelson’s were great to deal with, from the office to the tech! I would highly recommend them to anyone.

I normally do not do long reviews (if any at all). Furnace went out last night. Of course it’s February and freezing temps outside! Next morning, I thought for sure any Company that I call to come out same day, I was probably going to be ‘taken for a ride’. And I’d pay. No heat. Winter. House freezing! My niece recommended Hoover Electric Plumbing Heating and Cooling. I called. Explained situation. They said someone would call me back. Chris M. called me back. He said they could schedule a visit for tomorrow. They close at 5pm. I told him I get off work around 5pm and could be home by 5:15pm. And he said yes! He was willing to wait after hours to help. Finished work. Drove home. The messaging, and text service from Hoover was a nice touch. You know exactly where and what time they are arriving. I was told by Amy in Office it was a $80 Service Fee to come out. And that any work done, the $80 fee would be applied towards bill. I’m thinking ‘$80? Not bad. Same day. Technically after hours! What’s the catch?’
Chris came out. Very polite. Very professional. Punctual. 5:14pm. He went to basement and started on Furnace. Said to me, ‘this usually takes anywhere from 30-45mins to diagnose the problem’. I was thinking, ‘Oh boy, here it comes!’ My furnace is only 9 years old, but I was still expecting to pay $250-300 minimum. 35 mins later, Chris tells me ‘your furnace is back on’. He had checked out the unit from A-Z. Found a clogged tube. Cleaned it. Put it back in. Heat! Glorious heat! We discussed some other things I was thinking about: new water heater, duct cleaning etc. He writes up an estimate for everything I ask for. Tells me they also do 0% financing and one year same as as cash. I’m thinking ‘nice’. Also thinking, ‘what’s he getting out of this?’ I ask him. ‘So, your commission based, right?’ He says, ‘nope. I’m hourly. Makes no difference to me whether you decide to upgrade, or what type of unit. I get paid the same’.
Now that’s an awesome thing! Not being pressured or fear talked into ‘upgrading’ into something that I may not need. He shows me my invoice for work done. $80. Total.That’s it! My faith is restored in finding such an honest and ethical HVAC Company! I will be recommending Hoover Electric Plumbing & H/C to all my family and friends! And, Chris... thank you! I’m grateful. And your Company now has another loyal Customer! ~Charles S.

booked this company for my friends sprinkler system pump from river, no hardware needed from him, connect the pump for exsiting hose and wiring(old pump gone, we took old pipe and hose in garage for next one,bought new pump with same spec and dimension) make appointment mentioned 90 cad serivce charge, show up and ask for 600cad(within 3 hours of serivce time) in total to the old lady with almost no english skill, lady premit the service and guess what? not able to finish the wiring and complain with electrical issue, glad that she got an eletrical handy man on site solved his problem.

i guess i should not say his pricing method over old foreign lady have some difference compare to the customer with some plumbing knowledge , as customer agreed the service charge, but, for the serivice we got and price he charge, it is simply not acceptable.

if u know nothing about market price for the service you want, dont go for him.

Johnny came immediately (15min) after I called. It was after hours (after 5pm), so it was great that he was able to make it to my house so quick, especially during rush hour. Johnny unclogged my toilet within minutes. Service was quick, great, and reasonably priced. I highly recommend them!

WIllie was amazing, he was able to fix my toilet quickly and cleaned up after himself. Saved me a lot of money by providing options.

Second time using Bubby’s and I would recommend them over and over again. 13/10 for service, they take their time to get it the job done efficiently and properly and always fixed our plumbing problems. Not looking forward to any future plumbing concerns… but glad we at least have them to rely on

Update after original review below: once we got the attention of management via Google review, the problem was fixed quickly. I'm rating them 4 instead of 5 stars because I feel that I shouldn't have had to write a public review in order to get the managements attention. I hope they can improve that aspect of their customer service.Worst company ever. Messed up plumbing at our property causing damage and cost to us. When we worked out an agreement with them to partially cover cost of repairs, they disappeared on us. Have attempted to contact the manager Emily multiple times but she is always busy and doesn't return phone calls or emails. Giving them one last chance for their operations manager to return our call, schedule the work as discussed, and let us move on with our life. This has been going on for over a month now with very little response from them. I would not recommend this company to anyone.

Jermor Plumbing & Heating does outstanding work & is very well respected. And knows how to treat their employees.

They did the job correctly. They responded quickly.

Had a very complicated and complex plumbing issue in an older building in Hamtramck. Ron was the man for the job! Every other plumber we brought was confused, but Ron took the time to understand how the system worked and got the job done timely, professionally, and at a cost effective price. Great guy. Thank you, Ron!

New home owner. Woke up to six feet of sewage/water from recent flooding in metro Detroit. Initially the drains were running ok but slow. Called about a week later came out within two days and even did evening appointment (which I appreciated since I used up almost all my vacation days for flood clean up). Fair price, educated me on the drains and what drains did what, cleaned up before they left. Would use them again without concerns. Definitely would recommend them.

They came, they worked they got done in a timely fashion. The price was right, and all the guys were professional, and very respectful.

First, I wouldn't leave any stars but I don't have that choice. The company came out at 4:00 to replace an above ground 1 foot section of PVC. The work took less than 20 minutes. He gave us a $190 bill. When asked why it was so high he said it was to pay for his overtime. Mind you, he came out at 4pm on a Wednesday. We were not told in advance that we had to pay overtime charges. Their Yellow Page ad states they will tell a person the charge before doing the work. My husband called, talked to Tim who gave us the overtime speech again. Tim said the parts were $20 and Tim had to pay the guy to go get the parts. He did leave to get the parts. He went right to his truck that was parked in our driveway. To shut us up Tim agreed to refund $35, which he would mail to us that same day. My husband has been calling to find out if the check is in the mail. Tim claims he mailed it out but when asked what address he mailed it to he didn't know. He said he would look it up and call back. He didn't call back so my husband, Randy called him. Tim asked what our address was. Randy asked him if he mailed the check he should know the address. Tim then came up with the wrong address. Tim's exact words were This is too much bull€*_# for $35.00. According to Tim he now has to wait for the check to clear the bank, yep, the check we never received. If he DID mail it to the wrong address and someone there cashed it, not our problem. Yes, $35.00 might not seem like a lot of money to him but on my paycheck that is 3 hours I have to work. He did send us a card for 20% off of our next job. If we were to call them back, which we won't be, he would probably jack the price up 25% to give us a 20% discount. He was very unprofessional, rude and kept blowing us off. After all, his words, it is only $35. Next call to the BBB.

Would never call or recommend Maddox Plumbing. Price quoted was twice as high as our usual plumber. Would not use soldered fittings that we wanted. Insisted they would have to cut the copper pipes. Paid them the service fee for coming out and told them we didn’t want them to do the work. Waited until our usual plumber could do the work, who used the soldered fittings we wanted, did not have to cut any pipes, charged us less than half the price of Maddox, and completed the job (installed new quarter turn valves and new kitchen faucet) in less than 40 minutes.