Animated Happy Birthday Wishes 4U (AHBW4U)
5 years ago
Note: even though they was not able to solve my basement flooding problems...I still think they deserve 4 stars. They gave it their best shot but could not open the drain up ...best thing THEY DID NOT CHARGE ME! They tried but I think they were worried about breaking their equipment or something. I have had a basement flood one other time since living in this house. That was 5 years ago, I have lived here 6 years. There was a father and son plumbing team that had service this house 20 plus years. The previous owner referred them to me back then. Unfortunately, the father pass away and the son stop doing plumbing due to health problems, so I could not call them. They got the drain and flooding open by going in my backyard to a hole in the ground, not sure what it was but they snake it out and wa laa my drains were open for 5 years! PS plumbing make the second plumber out to my house. The first one 2 weeks ago came out and open up drain stuff in the basement to the toilet problem and gave me 30 day warranty, but things plug back up again. He won't honor his 30 day warranty so that is why I call PS plumbing I saw their good reviews. I wish they knew how to locate the cleanout drain I think its called in my backyard and snake it...but I don't know where it is and they did not either but even if did find it they was ready to go and was not about to mess up their equipment...so yeah I get it. I do appreciate them not taking my little money for I am disabled on a small fixed income and it's a struggle...that is why I give them 4 stars...they tried snaking in the basement but that did not work and they did not take my money so I thank them for that. Have had other plumbers still want a fee and nothing got fixed but not them they tried and did not ask me to give them a fee for coming out...very good people and thank you!