Description
HVAC, Plumbing, Electrical Home Service & Repair Contractor
SERVICES
A/C system maintenance, A/C system repair, Ductless heating & A/C services, HVAC duct & vent cleaning, HVAC duct & vent installation, HVAC duct & vent repair, HVAC system maintenance, Heating system installation, Heating system maintenance, Heating system repair, Install AC, Install thermostat, Repair HVAC, Thermostat repair, A C Repair, Ac And Heating Repair, Ac Maintenance, Air Conditioning Ac Repair Ac Replacement, Air Filters, Backflow Prevention, Boilers, Breaker Panel Replacement, Drain Cleaning, Duct Cleaning, Electric Repairs, Electrician, Emergency Ac, Emergency Electrical, Emergency Plumbing Services, Frozen Pipes, Furnace Maintenance, Furnace Repair, Furnace Replacement, Garbage Disposals, Heating & Cooling, Heating Repair Heating Services, Heating System Installation, House Humidifiers, Hvac Maintenance, Hydro Jetting, Installation Air Conditioning, Leak Detection, Maintenance Heating, Mini Split Air Conditioners, New Hvac Systems, Outlet Installation, Plumbing, Plumbing Repairs, Reme Halo, Sewage Repair, Sewer & Drain Services, Sewer Line Repair, Sump Pumps, Systems Replacement, Thermostats, Water Heater Maintenance, Water Heater Repair, Water Treatment, Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Electric car charger installation, Electrical outlet & switch installation, Electrical outlet & switch relocation, Electrical outlet & switch repair, Electrical panel repair, Electrical panel replacement or upgrading, Electrical power restoration, Fan installation, Fan repair, Ground wire installation, Light fixture installation, Light fixture repair, Outdoor lighting installation, Remodeling, Security system installation,
Reviews
Pete Criscenti
4 years ago
Very prompt service. Notifes you on when they will arrive. Lets you know cost of job being done.
The guys, Dustin and Bill were quick, knowledgeable and thorough! Definitely would use them again!
Scott was extremely professional and knowledgeable. The price was fair for the work done. Would recommend. He offered suggestions that would save me money in the long run.
Technician Shane, came to my home and less than 30 minutes, he got the job done. Price was reasonable and work was flawless. Thanks Hoover and thank you Shane.
Had Scott as my technician. He was very professional and informative. They sent reminders and showed up on time. I highly recommend them.
Chris did a wonderful job explaining to me what he had done to my furnace. Also, he went over the various maintenance programs that Hoover offers. I am pleased with the work that was done. I have also notified my neighbors about your service.
angel sky lightning
3 years ago
Dave and Chance went above and beyond in helping us resolve our electrical situation.. I highly recommend them
DeAndra Gipson
4 years ago
My technician Chris Meyers was excellent!!! He arrived promptly and was incredibly professional the entire visit. He ended up replacing my furnace and I know nothing about that sort of thing. He very thoroughly explained what was going on with my furnace and gave various options for replacement. He explained things in a way that even I could understand. There’s was no mess, he left everything clean at the end of the job. I would give him a third thumb up if I had one,lol!
Fernando Munoz
4 years ago
I've used Hover plumbing twice now and both times I have been very pleased with their service, professionalism and timeliness.
James DeRyckere
3 years ago
Great experience! Joe was really helpful and did a wonderful job, would recommend!
Great communication from office staff and Dave’s work was top notch. Accordingly, Hoover is my new service provider.
The team at Hoover turned an emergency drain problem on a Sunday into an easy fix. Wes, the technician, was prompt and professional. Thank you!
Jillian Esker
4 years ago
Very friendly and professional!
Andrew Branaum
4 years ago
Very friendly and professional.
Monique Holliday
4 years ago
The technician was great affordable guaranteed work.
Michael Hurley
5 years ago
Prompt response time but outrageous prices. Called to have waterline ran to fridge and wash machine hookups set up. Their quote came in at over $1700. We had the water supply line kit. The only equipment we did not have was the shutoff valves for the wash machine hookups. Blew my mind how crazy the price was. Ended up doing the waterline to the fridge myself in under an hour. That cost was over $400 for on the quote. The technician seemed like a good guy though.
susan stegeman
4 years ago
Matthew listened to my concerns. Was very informative and gave me options. This company is very flexible and works with you if you need financing.
Mark was very professional and knowledgeable. Price was very competitive too. Would highly recommend Hoover.
Worked quickly and efficiently, very pleased with the results.
R. Wolf Baldassarro
4 years ago
David McCreless
4 years ago
Chris was very helpful professional and kept the lines of communication open on a less than easy repair.
Robert-James Johnson
4 years ago
Excellent work! Took a chance on them and was not disappointed. The electrician, Nathan, walked me through everything he was doing, informed me of the process if I wanted to change something, and was kind and pleasant through the whole appointment.
Would highly recommend to anyone who needs help in home improvements.
george jackson
4 years ago
Had plumbing and electrical guys out today for an estimate. All members of the Hoover team were very respectful and professional. I have used Hoover in the past and will continue to use them in the future.
The technician Chris Meyers was extremely knowledgeable and very professional. I was having issues with my furnace due to it not performing a proper heating cycle. Chris quickly identified the problem, resolved the issue, and explained their full point inspection upon completion.
In addition, I was offered several possible solutions to other issues that I was made aware of, e.g., water heater, vent duct cleaning.
However, I never felt as if I was being pressured into additional services or products. Although, I did appreciate the honesty and candor of the technician which allowed me to confidently make a qualified judgement on possible next steps later in the year.
I highly recommend the services of Hoover Electric.
Josh came today to fix a leaking tub drain, and quickly identified the root cause. He not only repaired it, but also took care to fix and enhance a few other things unrelated to the original issue. In addition, he was very professional, cordial, and completed the job promptly. I give him and Hoover the highest possible marks!
They came quickly. The Electrician was nice and very professional; but GONE are the days when they say they will give you a FREE ESTIMATE, even though it was advertised. ( lol) I thought the doorbell was out, it wasn’t and that my friends cost me $60. I should have called my neighbor. With prices like this, companies won’t sustain their businesses. There seems to not be any GOODWILL anymore.
Laura Robinson
4 years ago
Very quick to come out, and he did not try to over charge for an easy fix.
He also made sure furnace was in good working order before he left.
The technician contacted me according to the pre-arranged time and arrived as scheduled. Chris was courteous, went to work on the furnace and cleaned and looked at safety concerns. He also took time to check my new thermostat in order to check the furnace response. A power outage had changed details on the mechanism. I was satisfied with all the work even though it ended with a safety concern to clear up and added extra cost.
This middle aged man came out, punctually, said he'd been with Hoover only 6 months, after years of self-employment. He quoted me on on a repair of rusting old drain-pipe, and secondly, for an upgrade to carbon-filter the entire house's water. Still thinking about that one. He was VERY knowledgeable, and even taught me things about the house I've owned forever.
The prior tech installed my new wi-fi thermostat. Of course, he was young, but surely knew his stuff. It works amazingly well.
A third visit ago, yet another young tech fixed my stove burner, told me how to fix my own furnace-humidifier, and charged me only for some other minor repair.
What a company!!!?!!
If you ever need electrical work done, I can fully recommend Hoover Electric Inc. I just had these guys out for a two day upgrade job on a 1940's bungalow. They HOOKED IT UP. They knew their stuff, were totally professional, fixed everything, cleaned up, and got me up to code, even handled a few additional items beautifully. The price was below my budget. In ways, its like a new house. I will have them back for more work for sure.
Hazen Ragland
4 years ago
Very professional all the way through. The guys who came out were so knowledgeable and friendly. I will definitely use this company again!
They were fast, fair priced & clean. I have used them many times!
Chris, Tyler, and Scott have done a phenomenal job at installing the new furnace. The installation took half a day, but it took that long because they wanted to make sure that the set up was done probably and correctly which I admire most. Christ and Tyler gave me a tour of their work and walked me through the thermostat. I would highly recommend these guys to anyone.
Excellent service, they kept me involved and informed every step of the way. They were responsive to my wants and input. I would recommend this service to anyone who is in need of quality plumbing of any kind.
Nick Zackrison
4 years ago
Albert “Gimme Some Requests” Shmitten
5 years ago
This company is one of the biggest rip offs ever. They charge for estimates. Their estimates are 4x more than any reasonable price and include less service. The things that are comparable in price include less service. Employees have gone out of their way to try to do things for me behind the companies back because they know its THAT bad and can offer me such a better price its silly. NOTICE: anyone giving a positive review doesn't quote prices, doesn't know what they are talking about, and are just happy that they didn't get ripped off because they are terrible at doing business.
The service man was professional. But the price was put outrageous. Approximately 600.00, to change toilet tank and replace faucet. I was supplying all materials.
Had William come out for an issue with a Sanipro maceration pump in my basement. He made sure to walk me through a number of potential issues before trying a couple trouble shooting tasks before doing any major work. Thankfully the issue was solved with a quick flush of the system by turning on the shower that had not been used in about a year. He made sure to understand the problem and try small fixes before diagnosing anything and starting work that would have likely cost me at least double the price. I appreciate the honesty and respect he showed me while at my house to figure things out.
Kirk Erickson
4 years ago
Nathan and Tyler did exemplary work. Nathan explained everything to me with options and upon completion walked with me through everything. Pleasant, professional and trustworthy!
Arrived within a half hour of my call and charged $80 to diagnose and repair my furnace. The guy knew what he was doing and completed the work quickly.
We'd been feeling sick for about a month so we decided to have our own safety inspection done on the furnace. Joe and Scott came out from Hoover and took one look at our furnace. There was a crack and heat exchanger and it was so old and it was not working properly and it was condemned. After that they did a Co2 check on the furnace. It was putting out after Chart Co2. I would recommend these guys to anybody they are honest and their up front. I have been sick for almost a month with headaches and nausea not understanding why I'm sick. Hoover did a wonderful job I could not have asked for more. They were professional they were polite and knowledgeable I highly recommend these people
Andrew Mannino
4 years ago
Nice service guy...Solved the problem extremely quick given immediate quote out the door within an hour-ish!!!! Second time using this company… Will use them again and again! Very very professional and reasonable !!!!
Samuel Chambers
4 years ago
Excellent experience today. Promises made we're promises kept. Bill the technician was prompt, courteous and experienced. Explained everything he was doing. Will gladly recommend Hoover and Bill to my family, friend I, and neighbors.
Annette McCain
3 years ago
Hoover is always professional and on time. In 20 years of using them I have never had an issue. They are the least expensive too. I own several properties and have use them several times on all of them. They are the absolute best. Believe me, I’ve checked.
Todd Campbell
3 years ago
Technician was courteous and very professional,I would recommend Hoover electric to friends and family
Michael Szymberski
4 years ago
Excellent work, fixed the problem quickly, and expertly. Very happy.
Tracy Clements
3 years ago
I love Hoover electric plumbing because they do good work for services for your home and provide professional customer service.
Josefina Garcia
5 years ago
Every time I've dealt with Hoover, the technicians sent to the house have been very professional and performed their work well. I would recommend Hoover to anyone who needed heating , cooling, plumbing and electrical work done.
Michelle Dettloff
3 years ago
Dave and his assistant Chase throughly checked everything until they found the issue. They answered our questions and we're very professional. I would recommend Hoover for future repairs.
Nathan and Dave installed our recess lighting in our kitchen and dining room, two pendent lights and not only did they install two ceiling fans but also accembled each one.
They were both very professional and answered all our questions, we are so pleased with the outcome!
We had issues with our light switch a few months ago that is when we met Nathan for the first time, his honesty gained our trust, we had issues with our furnace and Hoover was the first company we called.
I highly recommend Hoover and will be a returning customer!
Carol Blackburn
3 years ago
Unfortunately I needed both Electrical and Plumbing checked out. Both teams were on time, professional, friendly, and thorough. I couldn’t ask for better service. I wish I could afford to get all done, but will have to do little at a time.
Barbara Holley
3 years ago
I made an appointment for this company to come out and bid some work. I was quoted a morning time, and made plans to take the morning off work to accommodate. At 2 PM, no one had shown, so I called and was told i was next on the list for their tech. I then made arrangements to miss the rest of the day at work at that point, to ensure I'd be able to be at my home for the tech's imminent arrival. At 5 PM, no one had shown. This shows how little value this company places in honoring their commitments, and how little they value the time of their customers. I work in residential real estate sales, and will be glad to share my terrible experience with anyone who asks about a plumbing, HVAC, or electrical contractor. Do not waste your time with this company, they will certainly waste yours.
Bailey Bonham
5 years ago
Some of the worst quotes I’ve ever seen, it’s obvious why they don’t talk price ranges over the phone. Wouldn’t recommend this company to my worst enemy.
Blake and Bill provided me great service. They were cordial, professional and respectful of my home. Will call for their service again without reservation.
My furnace wasn't working...Hoover had someone out to my house in 30 minutes.
Mark was super nice and explained what was wrong. Had part in truck, took care of problem in no time at all.
I have used them before and I will call on them again, and everytime!
Thanks Hoover!
Great service! Not only were they polite & nicely priced but they kept me updated the whole process. They installed no lines for a basement I'm having put in my basement & did a great job. Whatever future work I need they'll be the first I call!
stephanie Bickers
4 years ago
Team provided great communication as to their arrival time. They were thorough with examining issues and providing solutions. The team also did a great job completing work and explaining what was completed. Highly recommend!
I purchased a house and paid $100 for an estimate from this company last year and was told that it would cost around $4000 to tear out the floor to replace the pipes in order to fix a low water flowing sink. I called another company and they fixed the problem by banging on the pipes with a wrench, laughed and charged me $20 for gas lol.
Faris Nassouri
4 years ago
Excellent customer service and pleasant technician fare pricing
Willie Mosby JR
4 years ago
Danese Grimmett
3 years ago
This company is the BEST. They did everything they said they were going to do. They went out there way to help us out. We will always use this company. THANK YOU FOR YOUR HELP.
Kathleen Prappas
4 years ago
Michael O'Kane (Mike)
2 years ago
Nathan and his team did an excellent job. The team made putting over head lights with ZERO existing overhead seem like a breeze. Very straight forward on the pricing and gave me options.
Both of the eletricians were very knowledgeable, kind and professional. I highly recommend this company.
Jasmine Marie
3 years ago
A technician came out to look at my mother's furnace and quoted her a price of $1,667 to fix her main control board, flame sensor and smart valve gas. The same day a another technician from the same company came out and told her it was better to replace the furnace, she then received a quote of $3k. We wanted a second opinion and had another company come out the following day and the furnace was fixed for $150.00!! One wire needed to be replaced and she did NOT have to spend thousands!
We’re very happy with the job David did on our outside power line. He was professional and polite. I will recommend this company to my friends.
Gareth Crawford
3 years ago
Rochelle Shipway
4 years ago
Very knowledgeable and friendly.
Worked quickly.
crafty wreaths
3 years ago
I am very happy with everything. The installers were very polite and did a great job. They protected my carpet well. Like I said, I just was so happy with the whole experience. I definitely Would use this company again!
Excellent service. Very knowledgeable, courteous and, informative. Scott explained the details of service preformed (furnace safety check) and made recommendations. I inquired about the installation of a new AC and he provided several estimate options. I was pleased to learn about the
VIP program and the menu of services available. I highly recommend Hoover and will use this company for future needs.
Roxane Archutowski
4 years ago
Chris did an outstanding job! Extremely thorough, ensured there were no leaks, cleaned up and explained in detail what I need to do for the winter. I would absolutely have him back for future needs.
Very efficient, fast service, pleasant knowledgeable technician, and reasonable priced. Very happy with the service with this company, would recommend them and use them in the future.
Dennis Butler
4 years ago
Timely and professional craftsmanship.
The toilet was unclogged, but the day after I found scratches on the bathroom floor. When I brought this up to them, I was told the plumber denied it and blamed it on a previous company which is absolutely false. Since Hoover couldn’t show proof for either side, they refunded me completely so I give them credit for that.
My advice is to take pictures of the area they’re working on before they come over for repairs so this doesn’t happen to you. They’ll also try to sell you a “VIP membership”.
Scott, our technician, was very knowledgeable and thorough with our furnace repair. Would definitely recommend to others for anyone considering HVAC and electric repairs.
Chuck Hensley
3 years ago
Great company!! I've used them a few times now and they always provide great service!! They are always friendly and explain everything their doing.
Melissa M. Buot-Favazza
3 years ago
Wesley was very helpful and straightforward with the information regarding his visit, what he was doing and his recommendations. He was very professional and friendly and had excellent listening skills. Thank you for all your help.
Great service, good job. Very professional,!!
Angelo Recchia
4 years ago
I was very satisfied with Hoover Electric. The tech sent was Shane. Shane was very polite and professional. I recommend Hoover Electric for your electrical needs.
Jermaine Buckines
4 years ago
Hoover has been very easy to work with on my Electric project. The office staff is super friendly. Val and Angie have been great to work with and they have been very responsive. The techs are friendly too and they come ready to work.
Eric Schreiber
2 years ago
Toney qwertyuoiopasdfghjklzxcvbnatton
4 years ago
Very good with Mark
Theresa Smith
4 years ago
Guys were very professional. Priced too high, but curtious and professional. If it wasn't for the high price , you would have my business. I may call them back. After getting several estimates.
Shane was very professional in tracking down the disconnected humming lighting fixture.
They said one price to come out on the phone and when he got there it was a whole different price. Did believe me when I said what the problem was. Tried to charge an outrageous price. I don’t recommend.
Jalise Garner
2 years ago
Scott came to check a noise on our furnace. He was courteous and professional from the moment he walked in the door. As he looked for the issue explained everything he did, pointed out what was happening and took the time to answer questions. Very thorough and professional job.
Viktor Vitanov
4 years ago
Victoria Lucas
3 years ago
Nathan was fantastic, he and his apprentice Logan did above and beyond my expectations. The work he completed was expertly done and I would highly recommend Hoover and Nathan.
Ruth Pendergrast
3 years ago
Nate is a very good worker and his work is very neat.it was a pleasure to have him here. Thank you
Very knowledgeable and friendly service tech. I will definitely call Hoover in the future.
Fast efficent courteous and professional theses guys were great
minmataylor X
4 years ago
I've hired them twice for electric and plumbing, happy both times. Dave was great with our drain fix. Will call again for my fixes.
Regina Sebastian
4 years ago
Quick, courteous, and professional. Highly reccomend. Carl was great!
Mark Czarnecki
4 years ago
Great service. Very polite and efficient
Shonda Wilson
4 years ago
Caroline Baker Mazure
4 years ago
Knowledgeable, friendly, thorough staff. Work was done quickly and neatly. Definitely recommend!
Robert Salton
4 years ago
Joe and Scott were amazing. Went up and beyond for us.
Chris Taszreak
a year ago
They did a great job. Diagnosed the problem & fixed it.
Chris Kaminski
4 years ago
Polite and knowledgeable with great followup
vanessa friedman
3 years ago
They charged us $276 to replace a 5 cent metal chain on our toilet. The technician was really nice but this company is clearly overcharging people. Disappointing. We won’t be using them again.
They we're friendly, on time and fixed my issue as they estimated.
Christopher Kaiser
3 years ago
Chris was very professional and quick at repairing my furnace.
Frank Robinson
5 years ago
Sally Manning
3 years ago
Salvatore Militello
4 years ago
Bernard Winder
3 years ago
Matt S. replaced my sink fixture and valves quickly and professionally! Enjoying my new kitchen sink with no leaks - thank you!
Monnie Cooper
4 years ago
Joshua was very knowledgeable. He walked me through the process & explained everything in detail so there were no surprises. GREAT SERVICE
Excellent service. Very clean and professional. Pricing was fair for the area. Would definitely recommend
I am very excited Hoover Electrical was recommended to me. I received fast & efficient same day service. Upon inspection of the problem, the total cost was less than the original estimate which resulted in a significant savings thanks to the integrity of their honest technicians!!!! I am a first-time customer but I will definitely call on them should the need arise. Additionally I have already recommended them to another friend!!
Linda Anthony
Positive Thought Solutions
3 years ago
They came when they said they would, kept me informed digitally, and finished the job within minutes. The plumber josh came in and knew exactly what the problem was and what wills fix it. They also had an awesome price! I will be back! If you need a plumber check out this place!
Doris Drogosch
3 years ago
Extremely satisfied and impressed with the quick service and the professionalism and knowledge of Nathan Byers. He even took the time to explain turn off valves on appliances Hoover didn't install. Very nice, polite and courteous. I will certainly be calling you for future services. Thank you.
All the people that I dealt with were very nice, considerate, and professional. Communication was excellent, and the work was done right and on time with consideration for my schedule. The only downside was that the price was more than I would have expected.
Kriss Gollotta
a month ago
Technician was very professional & did his job thoroughly And quickly
Blake DeCarlo
4 years ago
Chris at Hoover is very knowledge and thorough with his work inspecting our HVAC system. Having him come out was very worthwhile and informative for us.
Thank you to Nathan for coming out and putting our minds at ease with an inspection. He explained everything and emailed as well. Very professional and knowledgeable and will be using Hoover again
Virginia Long
3 years ago
Great service, Chris was very thorough and gave me some good tips to keep the life of the furnace and AC lasting a lot longer. Would definitely recommend to others.
Aaron Mccloud
9 months ago
They don't serve Detroit is what they told me. Guess Hoover Electric plumbing heating and cooling is too good for Detroit residents!
Had Chris out to my house today to look at my furnace. Nice guy, real thorough and knowledgeable. Got out here the same day I called. Didn’t try to push anything on me or make me feel dumb for not knowing all about my furnace. Made sure to lay out all the options for me and ensure I understood everything. When it comes time to replace my aging furnace, definitely plan to use Hoover.
Shawn Hickson
5 years ago
Brady was very prompt and courteous and listened very well. He was able to diagnose my exterior electrical problem very quickly and solved my issue (I’m happy!). I will now have him come back for more electrical work upstairs. I also appreciated the texts I received from Hoover Electrical regarding my appointment time and technician name (it even had Brady’s picture so I knew whom to expect!). Great job!
Richard Marino
4 years ago
Hoover Electric did an awesome job. Matt was our service rep, he found problem gave us the cost up front. He did repair and problem solved. Would recommend Hoover Electric
Really appreciated dave and Shane so much . They took care of things and spotted the problem very quickly . They kept me in the loop with everything
Great guys...knew their stuff and very personable. Got the job done in the estimated time and at a reasonable cost.
Chuck Johnson
3 years ago
Hoover electric and plumbing is the real deal. Joshua was Johnny on the spot and did an excellent job with the repair and in more than a timely fashion. I would recommend in any emergency situation.
Brandon Meckens
3 years ago
Very knowledgeable about what there are doing! Was on time, I didn't have to wait around for them to show. And the technician Dustin was very pleasant to work with.
Horrible customer service. Paid almost 500 for a job that needed to be redone instead of redoing the job they offered me 200 off of something they were supposed to fix ! Rip off ! I will never refer any to this company anymore !!!
They sent then Dan to help my mom out today. Even though it was a simple fixed he was very courteous prompt on time. Would highly recommend and use again
Claudette Kaado
4 years ago
Go above and beyond. Great work, reliable
Curtis McConnell
3 years ago
Donnie was extremely knowledgeable. He worked quickly and everything is working great.
I had a water heater installed and some electrical work done to fix a well pump issue. Both the electrician and plumber were very knowledgeable and professional.
I've also had them out multiple times for HVAC. The latest was to repair some damage from a roof leak. Not only did they repair the damage, but they cleaned up my large mess (I had to tear some water saturated ceiling tiles out of the ceiling to get to the leak and had left a big mess that I had planned on cleaning after the repair).
I have only positive things to say about all 3 trades represented by this company.
Vince Johnson Jr
4 years ago
Matt did an excellent job. The company set the time and that’s when he showed up. The problem was diagnosed and resolved almost immediately. I would definitely recommend this company. Thanks again.
The technician, William, was able to fix the issue with my sump pump while diagnosing the problem. After that, he tested the system and showed me a few techniques to test it periodically. Fortunately it was a minor issue and it cost a lot less than I expected.
Fantastic work by Scott and Mark on my furnace, also, a tremendous job by Chris on my water heater. There was an immediate response from the company to my call. I highly recommend Hoover.
Steven Pisarski
3 years ago
Justin arrived early, gave great details of issues observed and promptly replaced our 20 year old hot water heater. Highly recommend!
Competent, and Respectful. Told me the issue with my furnace in a way that I understood the problem. Would recommend.
Taylor Lawson
3 years ago
We would recommend Hoover for anything you need done to your home. We had the pleasure to work with Matt & Duane today; they worked on our electrical box and fixed our water heater. They were extremely polite, efficient, and just a pleasure to have in our home. After the job they went through everything with us and just did a fantastic job on our project and made sure we understood everything before they left, and they cleaned up, too! Our house was spotless! It’s like they were never even here. 5 stars!! Would recommend them to friends and family all day!!
Experts at their jobs...works clean and quickly.
Lauren McLarty
4 years ago
Our service expert Anthony was excellent. He was very informative and helpful.
Maisha Parham
4 years ago
Nathan was polite, knowledgeable and exceeded my expectations. And he cleaned up after himself! I will definitely call Hoover again
Woke up to no heat this morning. Called Hoover Electric and a technician was able to come within a few hours. The issue was found and parts were obtained and installed promptly. Thank you Hoover.
Robert Moorman
3 years ago
Just had an appointment with Nathan Byers, who was very informative and helpful. He showed up on time and explained himself very well and walked me through everything that needed to be done. I will recommend Hoover to anyone in the future. Nathan's professionalism was appreciated.
Herbert Dorsey
3 years ago
Amazing company great and friendly employees whith quality work and work ethic. I am very happy with my plumbing and how great of a job they have done!
Extremly friendly service over the phone, and the plumbers that came out (Josh and Kevin) were very professional throughout the entire process. Will be calling them again for my needs in the future. Thank you for the great service.
Lorna Flowerday
4 years ago
Truly disgusted with the level of professionalism and service provided. We have been having issues with our AC unit and furnace and, unfortunately, discovered that our furnace needed to be replaced and couldn't be repaired. Since Hoover came out to look at the furnace to repair it, we decided to schedule a quote and new furnace install with them. They told us that they'd get back to us to get that all scheduled, but never reached out. When we reached out ourselves they scheduled us a week out of a quote and promised to put us on an urgency list (with hopeful next day installation, same week installation guaranteed) since we were living in a home with no AC in the height of summer. After that phone call, we were feeling hopeful. The next day, however, our hopes were completely tanked. We called to double check the quote window so one of us could be home and they told us they were still coming out for the quote, but couldn't do an install until a week later (we were told they scheduled us for the later date), but would try to get us higher up on the list. We called today to see if there was any movement and when to expect someone to come out for an install and they then informed us that we in fact WERE NOT scheduled for the day we thought we were scheduled for and were told we were scheduled for and that now they couldn't get someone out for an install for another 2 weeks. We have been in desperate need to get our furnace and AC fixed because the house has been measuring at 90 degrees indoors for 4 days straight and Hoover was made well aware of this. I understand that the season is busy, but when we are guaranteed same week installation, get pushed back with a guarantee of a different date only to find out they didn't actually put us on the schedule? I'm disgusted. DO NOT book anything with Hoover. They will just screw you over when you need it most. We are cancelling all future appointments with them and will NEVER be calling them again.
John McClellan
3 years ago
Thank you Hoover Electric, Nathan, and Dave went above and beyond in fixing my electrical problem, they explained everything clearly and completely up front, and did a Great job!!!
brittany lehman
4 years ago
Jami Schriedel
4 years ago
I called and within 30 min they were there. Thank you for your prompt service,I am just sorry I could not find the papers to the furnace.
I had major issues with my drain and hoover electric plumbing and heating was there. They were very fast and courteousand went way out of their way to make sure that my problem was handled in a timely manner. I would definitely recommend them!!!great job
I normally do not do long reviews (if any at all). Furnace went out last night. Of course it’s February and freezing temps outside! Next morning, I thought for sure any Company that I call to come out same day, I was probably going to be ‘taken for a ride’. And I’d pay. No heat. Winter. House freezing! My niece recommended Hoover Electric Plumbing Heating and Cooling. I called. Explained situation. They said someone would call me back. Chris M. called me back. He said they could schedule a visit for tomorrow. They close at 5pm. I told him I get off work around 5pm and could be home by 5:15pm. And he said yes! He was willing to wait after hours to help. Finished work. Drove home. The messaging, and text service from Hoover was a nice touch. You know exactly where and what time they are arriving. I was told by Amy in Office it was a $80 Service Fee to come out. And that any work done, the $80 fee would be applied towards bill. I’m thinking ‘$80? Not bad. Same day. Technically after hours! What’s the catch?’
Chris came out. Very polite. Very professional. Punctual. 5:14pm. He went to basement and started on Furnace. Said to me, ‘this usually takes anywhere from 30-45mins to diagnose the problem’. I was thinking, ‘Oh boy, here it comes!’ My furnace is only 9 years old, but I was still expecting to pay $250-300 minimum. 35 mins later, Chris tells me ‘your furnace is back on’. He had checked out the unit from A-Z. Found a clogged tube. Cleaned it. Put it back in. Heat! Glorious heat! We discussed some other things I was thinking about: new water heater, duct cleaning etc. He writes up an estimate for everything I ask for. Tells me they also do 0% financing and one year same as as cash. I’m thinking ‘nice’. Also thinking, ‘what’s he getting out of this?’ I ask him. ‘So, your commission based, right?’ He says, ‘nope. I’m hourly. Makes no difference to me whether you decide to upgrade, or what type of unit. I get paid the same’.
Now that’s an awesome thing! Not being pressured or fear talked into ‘upgrading’ into something that I may not need. He shows me my invoice for work done. $80. Total.That’s it! My faith is restored in finding such an honest and ethical HVAC Company! I will be recommending Hoover Electric Plumbing & H/C to all my family and friends! And, Chris... thank you! I’m grateful. And your Company now has another loyal Customer! ~Charles S.
Prompt, professional and personable. I would call them again in a heartbeat
Ask for someone to call and explain why bill for air was so much. Dan was suppose 2 call back, but no call. Also called for receipt,, no call back.. Good luck trying to get answers after you paid.
Randolph Ston
4 years ago
Great service and professional advice. Very knowledgeable service person and on time.
I was very pleased with their service, I would highly recommend!
Quick in their response. Communicated great throughout the process. Our technician, Dustin was very nice, prompt and efficient. Our sump pump was literally shooting out water into our basement. He replaced the pump and some of the piping in no time at all. Would definitely recommend Hoover.
Very quick and very professional work, knowledgeable staff
Lynn Simoncini
4 years ago
Dave G. was great today. Fast and efficient, explained everything to us. Will call Hoover again.
Wesley Synowiec
3 years ago
David and Duane did great job replacing meter box and new conduit. They even called a tree company to clear tree branches around pole and power line.
Shleigh Wallace
4 years ago
Amazing experience! Wesley was on time. Walked around and did a through investigation after I let him know our chief complaints. We had a LONG list. Lol and he broke everything down in different possible packages. Wasnt pushy in the slightest. Very polite and explained everything wonderfully. Looking forward to doing more bussiness with Hoover!
Marcus Michalske
3 years ago
Kristen Kierpaul
2 years ago
I myself am a licensed plumber, but don’t snake drains. My customer had Hoover out to snake the main drain. I was there. Tech told my customer that they don’t snake through house traps and that he would have to break up the basement floor and dig up outside. To the tune of 10,000$!! I had another plumber friend of mine snake it for 100$. These guys are a total rip off. It really makes me angry when people in my trade rip people off. It gives us all a bad name. Oh, by the way the sewer opened in 5 feet, and was clear all the way out. Can anyone say commission?
We should have called Family Heating and Cooling. To trouble shoot a job we were charged $370 dollars. The price for putting up a ceiling fan was almost $500, which we declined. While the reps were nice and professional, what we were charged was outlandish. If we had to do it all over again we would have said no to everything and just took a loss on the $60 dollar service call fee. VERY DISAPPOINTED WITH THE HIGH PRICE FOR GETTING A COUPLE OF OUTLETS WORKING. :-(
Price is at least double of the local plumber. Plumber is knowledgable. Service is fast
Joshua Coates
3 months ago
Pricing is simply outrageous… We had a small list of work to be done that the technician quoted $8,500 for and said would only take him a day to complete - that’s $1,100 PER HOUR for a service that competitors have quoted me $2,000, at most.
Definitely ask for an itemized estimate - you will find charges out of this world… including $672 for THREE fire/carbon detectors to be put on the ceiling… $362 just to replace THREE GFI outlets… $479 just to check my three ceiling fans were on fan boxes (literally to just remove the fan, peak up, and put the fan back on the ceiling)… and the kicker a whopping $1500 just to REPLACE 30 traditional outlets. Purely remarkable estimates for materials that cost little to nothing in comparison. And they said they don’t provide quotes based off labor, just by the project - which I found interesting considering electrical work is literally labor work.
Loved to see the great reviews on here but sadly had to go with a competitor as they were able to complete the work faster for so much less!
Monica Wilson
3 years ago
Excellent in my situation. God bless
Nathan was a total professional. Very thorough, personable, and knowledgeable. He did a great job with the light installation and took the time to answer all my questions related to electrical service. Nathan went above and beyond--I'd recommend to anyone.
I received fantastic, same-day service from Hover's master plumber Carl. He is extremely professional and knowledgeable, with 19 years of experience. He was very efficient, and the installation of my new water heater was completed in less than 90 minutes. I appreciate that he focused on what he was contracted to do, and did not burden me with sales pitches for other products and services. Hover has nothing to worry, because I will be using them in the future based on today's very positive experience. I highly recommend them. Ask for Carl!
Shane was wonderful! Knowledgeable, friendly, efficient, and answered all my questions thoroughly. Would definitely recommend!
When we needed an entirely new breaker box, Shawn and Dave came later than they usually start large day-long electric projects (10am) to allow me time to get back from a trip while also getting the electricity in my house back up and running asap!
Thanks for a job well done!
Anika Powers-Echols
4 years ago
Dave was nice and did a great job!
Michael Farrug
3 years ago
Fast and friendly, professional, ,perform good we work, give a warranty. Somewhat on expensive side
David Thullen
3 years ago
Great experience. Wesley went out of his way to determine my needs, special circumstances and options. Got the job done the same day, was very thorough with finishing touches, testing and cleanup. Cost was a little higher than I expected, but the service was worth it.
Dean Vanslambrouck
3 years ago
Quick and painless plus my tech was great!
Carolyn Johnson
4 years ago
Matt and Brandon were pleasant and extremely thorough. It was a pleasure doing business with you. Would recommend there services to anyone.
Thanks you guys really tried AND much and I appreciate that so much
Whyso Serious55
3 years ago
Tech that came out was nice and thorough in his inspection. Waiting to decide on whether replacement is the best option.
Denise Opland
4 years ago
Sandy Carlson-Davis
3 years ago
Dave was very knowledgeable and did a great job! Very pleased with his work.
Nesreen Mikhail
4 years ago
Adajean Bedwell
4 years ago
Mark and Chris came out to service my home, the AC unit and the furnace. Wonderful experience. They were both great technicians, very knowledgeable and polite (also very kind to my animals). Fair pricing. Would highly recommend and will use Hoover again for my future needs! Also I love that they TEXT you a picture of the technician that is coming to your home! Very Awesome.
Scott was very friendly. While the news was not good, I felt comfortable with his recommendations. I will continue to use Hoover for my home repairs.
Moste Potente
4 years ago
Donna Weinstein
4 years ago
Shawn was courteous and very helpful as well as knowledgeable. He arrived on time and completed all the work I had for him and answered all my questions. I will DEFINITELY use Hoover and ask for Shawn!!
Maykeyla Amor
4 years ago
Very professional. Got my foreign machine working. I was very happy because ive had a lot of electritions look at it and Hoover finally resolved it. They are insured and they wont touch anything unless they are 100 percent sure..im very happy so far
Repairman wasn't sure he could fix the problem but he did
James Biechler
4 years ago
Rosalie McFolley
4 years ago
I had a very pleasant experience with Chris. He was very nice and informative, and even helped me out with my snow.
I couldn't ask for a better company to do business with. I have had them to my home for several different things from furnace & air problems to a new water heater & pipes to be brought up to code plus an electric panel to be put in & they have exceeded my greatest expectations. The technicians are all outstanding!
Gerald Fuller
3 years ago
Fast work and an OUTSTANDING quality of work.
We had a brown out in our area that I didn’t know about that caused our furnace to go down. Hoover was able to get to my house right away and was super nice about it. Despite it just being a problem with the power company they were still very polite about the whole thing. They even checked out some other stuff in my house and answered all my questions about the outage and the possibility of it being something elsenin the house. I will absolutely be using them in the future. I 100% recommend them.
John Portacio
5 years ago
Highly recommend. Nick and Nathan did some electrical work, and we're very respectful of my house and myself and explained everything they were going to do and gave me a choice of estimates before starting the work. Great service. Very happy and will use them again.
Experienced and friendly service. I had an electrical outlet installed in a closet where my internet comes in. My only issue is the price at $507 which is on the high end.
Sandra Abrams
3 years ago
The guys were mannerable .and professional. They explained each procedure when and in detail. Good service. Will request again.
Mike McPharlin
3 years ago
andrew wainio
4 years ago
10/10-will use again! Brady was very experienced and walked me through what and why he was doing. Rates were reasonable and he was courteous and respectful of my old home. Peace of mind knowing they are located close to my neighborhood.
These guys were very professional an i felt very comfortable with their demeaner an their work. Very nice and respectful. Thanks for sending these great guys to my house!
Becky Scarcello
4 years ago
Outstanding! Great service, and everyone is very friendly and personable, especially Mark and Tyler who worked on my furnace and cleaned the duct work. They made a household chore an absolute pleasure. Clearly these men take pride in a job well done. Quality, reputable work from a family-owned company with integrity, at reasonable prices.
Scott was very nice and helpful
lorrie wolenski
4 years ago
They did not resolve the issue at first .But Hoover sent a second person out first thing the next day and did all they could to make things right. Very satisfied .They stood by their work .But did not call like they said they would, to follow up .
Victoria Haltom
4 years ago
I received a thorough inspection of my electrical, plumbing, and heating equipment in my house. The men who completed the inspections were so knowledgable and great guys. Blake, Donnie, Chris and Brady were considerate and able to answer all my concerns. I had electrical work completed and am going to have plumbing and a new furnace installed. I can't say enough about how good these guys were and highly skilled. The office personnel informed me every step of the way when the guys would be at my house. Becoming a member to have periodic inspections performed on a regular basis is well worth the cost. I highly recommend Hoover for all your needs and feel fortunate to have found them. Thanks so much Brady, Donnie, Chris, and Brady for your expertise!>
DBA Project Equator
4 years ago
We purchased two new 40 gallon water heaters through Home Depot for about $4,000. HD contracted with DRF who in turn contracted with Hoover. Hoover was good on communication, calling and sending texts about the arrival of their technician. They were professional, and cleaned up the area nicely. Unfortunately, the water heaters produced only tepid water in the first 24 hours. The technician returned, and changed the height of a dip tube. That produced hot water, but we had to run the kitchen sink for 4.5 minutes to get water at 110 degrees, despite its location about 30 linear feet from the tanks. On the third visit, a more experienced technician decided we needed significant changes to the way the water came in and out of the tanks, with five new valves and a cost to us of $835. If this had been in the original quote, we might have seen it as reasonable. Now, this project has caused us to be home four days in the last week, and it cost us more than other quotes we received. We are very disappointed.
Karen Preston
4 years ago
Have used Hoover for a water heater replacement and a minor gas leak. Great service, quick response. Servicemen are efficient and knowledgeable. Will use again!
Service was excellent! Knowledgeable, efficient, and friendly. Throughly explained the problem.
Yvonne Gatson
3 years ago
The service rep found the problem right away and checked out my furnace. He made some recommendations and explained the pros and cons. Very knowledgeable and respectful young man
Brenda Cleardays
3 years ago
Everything went well. Given advice on how to avoid breaker problems in the future.
Jennifer Dyke
3 years ago
As it turned out, Hoover just had to check out my circuit box to discover I wasn't flicking a couple breakers all the way over, this allowing them to trip easily. Regardless, I was impressed by the two electricians friendliness and professionalism, plus they came out to my home within a hour of my phone call. I will definitely use Hoover again.
Donovan Ogboh
4 years ago
Melissa Moffett
3 years ago
Great service and prices are fair. I chose them to come out for electricity prob. They sent 2 guys which was smart. The other gave me advice about my heating and cooling system. Above and beyond what I needed. Very nice guys. Love that they are full service.
Mahasa Benyard
4 years ago
My service provider Nate was efficient. He explained everything where you had some idea about what was going on, and the inspection is very helpful for future work that will be needed. He provided serveral options of what could have been repaired at the present time so that you are aware of what is needed.More importantly, very honest and a good guy!!! Pricing was fair as well.
Cathleen Dungy (Cathy)
4 years ago
My experience with Hoover has been amazing! They’ve been reliable, fast and efficient. Always available at a moments notice and very knowledgeable and professional technicians.
Annete Maddox
4 years ago
shelley parks
3 years ago
Super prompt response and they urged us to check with DTE first to make sure it wasn't a utility issue before paying for an electrician. The electrician, Matt, was friendly and knowledgeable and stopped us from accidentally overpaying. 100% would recommend this company!
Donnie Dickey
3 years ago
Price to replace a garbage disposal was $867 and the plumber took only 45 minutes. There was no detailed invoice provided but i checked pricing of the garbage disposal model at one of the home improvement stores and it was $110. Feel I got very ripped off on labor charges! Won’t use this company again.
I would highly recommend Hoover Electric Plumbing. They responded to our needs immediately. Joseph, their technician, was absolutely wonderful. Not only was he super friendly with an upbeat personality, he really knew his stuff. Definitely an asset to your company. Won't hesitate to call upon Hoover again for future service.
Kirstin Bianchi
3 years ago
They were totally unable to fix our problem. Paid them $300 to replace the flame sensor because they said we needed it. He replaced that and he still couldn’t get the furnace to work. So the next day he called wanting to come back for a third time, but this time he wanted us to allow him to replace both the memory board ($700)and something else for $300, yet he wanted to be clear that those would be attempts to fix what MAY Be wrong. He said he had called Lennox many times for advice but was unable to get through, so he was assuming it were going to be one of the two suggested parts. He was totally clueless! After that I told him not to come back until he can tell me what the problem actually is. I could’ve watched a YouTube video and called Lennox myself if I wanted to shoot aimlessly into the dark and hope throwing parts at it would eventually stick. 🙄
There are great electricians plumbers. AC people real good people great place to work too.
Shawn Blanchett
4 years ago
Excellent service very professional!
Alexandra McKinzie
3 years ago
Steve and Scott did an amazing job and were very helpful and informative. Would definitely use them again
Nicole Brintley
4 years ago
John Boudakian
3 years ago
Quick and efficient. Fixed two issues.
The tech. was very through, & friendly. Very satisfied. Quit pricey, may or may not call again because of the price.
Andre Ferland
4 years ago
Just contracted Hoover Electric to take care of the electrical work for my kitchen remodeling project. Shane and Donnie did a fantastic job and were done in less time that was quoted. They cleaned up after the work and were both very professional and courteous. I truly enjoyed watching and learning from them.
Hoover came by to provide an estimate on a water tank – they do not provide free estimates, be prepared to pay a fee. Quote was way too high compared to others with same water tank size. Thankful that I didn’t use Hoover.
Michael Gorman
3 years ago
Patricia Michielutti
3 years ago
Great service. Technician Rafael and Dave were great. Little pricey. Over all everything was great.
Michael Opipari
3 years ago
Timely, courteous responsible, cleanliness.
Blake Andrews and Mark were at cell wNt and professional
Wesley arrived bright and early and on time! A very pleasant and professional young man, who had to duck as he entered our home. I felt confident with him right away as we introduced ourselves. I could tell he definitely knew what he was doing. After a few minutes of information gathering, he got right to work, knowing what the problem was. He also offered to inspect the rest of the house just Incase there were other issues that I may not have noticed. He did find a couple and offered to fix those as well. After that, he was off to work and in a couple of hours all of our problems were flushed away. Thanks, Wesley and thank you, Hoover for the outstanding work. The price was very competitive as well.
Very friendly and professional.
Robert Hosinski
4 years ago
Good, fast, friendly service.
They showed up late, then took 15 minuets to eat in the van. They didn’t have a good knowledge of the unit they installed. He had to fool around with it then said read the book to figure it out. They also took trim off the wall in the bedroom, and left it off said I have to fix that myself. Otherwise they were polite. I like the texts the company sends. i have The above issues but I will probably use them again if I need anything.
Tech that was sent over did a excellent job.
Technician was on-time, performed a complementary electrical inspection, and did the requested work professionally.
Very pleased with the results. Both technicians were courteous and professional. Thanks
Amanda Hailperin
3 years ago
Very professional and great that they came out the same day.
We had a sewer back up in our basement. We had a different company come out first and they had no idea where the main drain was and really didn't care. Took money for a service call (they couldn't find the problem in the clean out) and said they'd come back if we found it. Called HOOVER ELECTRIC PLUMBING and we met WESLEY!! He's an angel!!! (Wings were hidden) He took the time and found the outside clean out and found a bunch of tree roots that caused our back up. Cleaned it out and all is great!!!! Thank you WESLEY!!! YOU ROCK!!! AND your smile is contagious!!! Thank you!!!
I want to take this time to tell you about exceptional service call
Mr. David Godwin, he greets me with a smile, and I felt as if he was family.
I found him to be honest and we talked about everthing. The did his best
to make sure I was taken care of. He is my Hoover Star.
Irene Vanbelois
4 years ago
Thanks to Chris, whose thorough inspection on our furnace ensured us about our HAVC before the winter arrives. He's polite, professional, willing to answer questions and do favors. Besides inspection, he also helped me changing the filter and inspect the filter of the humdifier. Strongly recommend Hoover, from the pre and after service I belive it's a company with many staffs as dedicated as Chris.
Marianne Krause
4 years ago
Dustin was prompt polite and patient as we waited for my drain to back up. I was very impressed with how neat and clean he was as well! If I ever need to call for a plumber again I certainly hope Dustin is the one to do my service call!
I would never ever use this company for anything they are the biggest rip offs ever. I called them to get a quote for a water line for my refrigerator. The guy came in looked at the are and quoted me $835 yep $835. I told him thanks but no thanks and he left. Now remind you I had 2 quotes prior to that and 1 was $175-250 and the other was $150-225 big difference right. 2 hours after he left he called back and said his boss looked at the quote and realized that he hit the wrong button and the quote was actually $614 lmao. Needless to say I paid $190 with a warranty. Listen seniors please beware.
Frances Ayers
3 years ago
Very friendly and helpful, hopefully we can do more business with you I'll spead the word to my coworkers
Unbelievable. Typical cost to install a new outlet is $150. I’ve had this exact work done multiple times in the same home.
Hoover charges $60 to come to the home with the promise that that charge would go toward the work. They then gave an estimate of $650 for a 10’ run of cable for a new outlet off an existing line! This is criminal. The racket here is partner with Home Depot, go on as many calls as possible and do as little actual work as possible. If the work is agreed upon it is a 4x markup of what it should be. I will be filing a complaint.
Service and Install were done well and quickly
Ginny Palubin
3 years ago
Scott is a very friendly, helpful, and efficient technician. I feel confident my heating/cooling system is in excellent condition and is now ready for whatever the weather condition should bring!
Dorothy Whitfield
3 years ago
I am pleased with the Hoover service expert, Scott Jazowski & his assistant. I needed a furnace check as well as hot water tank replacement. Scott explained other things needed for safety. I was given options of jobs Hoover could do & those that were most important to be done soon. They were kind & very professional.
Came within a few hours of calling. They were friendly and went above and beyond.
Elena Dinverno
4 years ago
Wonderful service. Explained everything thoroughly and left the house spotless when they were done. Definitely will use them again!
Carolyn Wright Thomas
3 years ago
Elaine Joslin
4 years ago
I had a problem with my hot water heater and sump pump. They came out and did a great job . Today William came out because the problem recurred he thought we had to replace a part on the water heater while waiting to receive the part he realized that the problem was the gfi plug . The heater was fine no parts needed. After he left I was concerned because i did not see a flame william came back checked the unit and explained what i should look for. He was real nice and patient with me and my ignorance about these things . I am grateful to him and appreciated his efforts. Thank you for a great job.
Dustin was very professional and thorough - he answered all of my questions and finished his task quickly.
Harvinder P Singh (Ripon)
4 years ago
William was very knowledgeable and respectful I was very happy with him but unfortunately the prices are extremely high the cost of getting a small leak fixed under the kitchen sink and washers in toilet tank the labor was over $500.00 so I just paid the $59.00 service fee and that was that but I was very happy with William very professional and nice person
Awesome work by pleasant professional workers.
I was looking to have a vent fan and some lights installed in my house. Note, I haven't yet had the work done but let me tell you about the wonderful customer experience I have had thus far. When you call this company they genuinely seem happy to talk with you, very flexible with your schedule, and consistent in maintaining that schedule. The day before I got a reminder text and email about their service, the morning of I got a personal call from their office giving a closer estimate to the time frame of when the technician would arrive. When I confirmed that was fine they sent a text with a picture of the technician coming to my house. Donnie was amazing. Very personable, worked with everything that I was looking for, and gave a home visual inspection while he was here. His inspection and quote for the work took around 30 minutes, he walked me through what he found in the inspection and the cost of each part of the electrical work I wanted done. I got the estimate and the inspection in an email instantly for my records. He set up a time right then and there to come back out to get the work done! I am incredibly impressed and happy with my experience thus far and will be happy to update this review once the work is done. (Oh they also provide awesome financing options!!!)
Update: Work was done today and I am absolutely blown away by the quality of the work done. Donnie and Duane were done sooner than expected, cleaned up after themselves, and everything looks great. Would absolutely recommend to anyone looking to have some electrical done in their home.
Charged almost a $100 for an estimate. The estimate was more than double that of the next 2 estimates.
Glenda Vernier
3 years ago
We had called 2-3 other electricians and none of them was able to do our job! We called Hoover and they professionally completed the job!😊 We would totally recommend them to friends and family!
Dave Kreskowiak
4 years ago
Had electrical work done. Excellent work! This house consistently throws curve balls at the best and these guys hit it out of the park.
Michael Gemmell
3 years ago
Tech and office not communicate well, when they got to house, one tech had to go to store for something I didn't even need. Staff also wanted things from me, at my cost
Great service. Efficient! Scott and Tyler did a great job.
Clayton Juncker Teixeira
4 years ago
Great service!
Joshua and Kyle were well organized, trained and prepared to solve my problem not only changing the water heater but providing a solution to my problem while ordering the new device.
They also made a full house assessment on hydraulic and gas pipes submitting me a report to plan any maintenance or future improvements.
Strongly recommend Hoover (Joshua and Kyle) for any plumbing services.
Call Hoover to have a drippy shower repaired. Joe was there same day within a couple of hours and gave an estimate first and a free evaluation of the entire home. He fixed the leak which was the cartridge in the handle in 15 min and we were all set. One hour tops! A little pricey but worth it for the efficiency and quality. Excellent
Nathan Byers was great, he was prompt, and worked up several options for me to choose from. I was pleased with the work and Hoover's manner of doing business. The night answering service needs some work. But would call them again in a heart beat.
Nathan was incredibly helpful
r ravishankar
4 years ago
Both the CSR Person Daniel and the Service person Brady where both where very personable and professional in answering questions and provided good service. I was able to schedule the service and get financing options quickly - thanks!
Julie Clifton
4 years ago
Nice consult for several issues in our home. Friendly and knowledgeable
Steve Hassell
3 years ago
Steve Sobczak
5 years ago
Outstanding performance!!!!
Dave was professional and through. I am pleased with his work. I will use Hoover for all my electrical, plumbing or heating needs.
Excellent job! The young men were very pleasant and friendly. Would hire them again in a heartbeat. Thank you.
Dr.Lakshmi Palakurthi
4 years ago
Charles Poling
4 years ago
Brady King worked on my electric today. Great job. Super nice guy. I would recommend this company to anyone who thinks customer service has been lost. If they make a mistake they stand behind their work. It’s not that companies don’t mess up, it’s how it handled afterwards. Great follow up. Great company. Thank you for you integrity.
Service was prompt as promised. Full inspection. Issue taken care of in easy time frame. Dave was friendly & explained all possible needs. (Like the low pressure in kitchen sink.) I would use Hoover again. Thank you.
The experience was amazing. Quick. They were polite and friendly. The work they did was clean. Thanks for the work you guys.
Stephanie Shindel
4 years ago
Andrea Clifton
2 years ago
The technician was great. Happy with the results.
Mary Ellen koyle
4 years ago
Blake identified the problem immediately which gave me the confidence that he was a professional. He was very patient in answering all my questions. Respectful, kind, knowledgeable - a great experience! Thanks Hoover. Hope you’ll keep me as a customer
Steven Sorrels
4 years ago
While i was over charged by at least $100 ($299.00 to snake out a kitchen drain) and over sold on some other items , the service was good and the tech was nice however i wont use these guys again
We called to have a water leak fixed. After trying 2 other companies that either never showed up and/or never called back, we tried Hoover for the first time. The appointment process was pleasant, fast and we made it for the next day between 8 am and 10 am. The time window came and went and no plumbers arrived. 11 am came and went. Nobody showed and NO CALL. I called Hoover. I was told they don’t show up until the current appointment is complete and they are on their way AND they don’t call to let you know they will be late. So, the point of setting up a two-hour appointment window is what??? We also run a business and, IMO, this is no way to conduct business, especially with another business owner. Now, the work - After arriving 4 hours late, they checked and couldn’t find a water leak. After telling me that, they did put a 2 foot square hole in our drywall. With that, they did find a leak. A clogged drain. They don’t do drywall repair work. So, there’s that problem. A gaping hole remains. $670.00 for about an hours work. The leak is fixed. We are left with a two-foot square hole. I’m just numb. I guess I should be happy they showed up. The other two companies didn’t.
Excellent Service. Marcus, Technician, was very friendly, answered questions, and informative. He informed me of different things about the furnace system I was not aware of. I joined the VIP membership program, which appears to be a really good membership program for heating, plumbing, and electric work.
Quick response and excellent work
My water heater died December 23. I verified on Rheem's website that the heater was under warranty. Hoover was listed as an authorized service provider. The morning of the 24th I used webchat and told them that Ihad looked up the diagnostic code and needed a new flammable vapor sensor and assumed that the repair would be covered under warranty. I was told that was fine but I needed to schedule on the phone. I got a call and scheduled for that afternoon. I was told that there was a $60 trip charge, waived if they did the repair, and I repeated that I expected it to be covered under warranty. I was told that she would note that on the paperwork.
That afternoon I got a call that the technician was delayed and we'd need to reschedule for another day. Given that the next day was Christmas, I told them I'd consult my wife and call back. We were busy and decided to just wait. I called on the 26th, repeated that I needed a flammable vapor sensor and expected it to be a warranty repair. They sent a technician that afternoon.
I told the technician that the error code was for a flammable vapor sensor and that I had tried to reset the sensor but that it would fail in thirty minutes or so. He verified the code. I told him that I expected it to be repaired under warranty. He said that the warranty only covered parts, that he would have to order the part and have it shipped to my home. I asked if he could use one of his parts and replace it with the warranty part. He said no. He took the manual and went to his truck to call the manufacturer.
He came back a long while later, went down to the basement and returned and said it was fixed, no part needed. I asked what he'd done. He said he reset it. I told him I'd already tried that. He told me he'd done more than unplug the power and plug it back in. I asked if he'd done more than turn the dial six times. He hadn't; so he'd done nothing more than I'd already done several times.
He collected the $60 trip charge and left. I ordered the part. When it came I decided that I'd just install the damn thing myself.
Hoover's staff should be trained to tell customers that warranty only covers parts and that the parts need to be ordered in advance. If I had been told that on the 24th, I could have had water many days sooner since parts take 2-4 business days to ship. I felt nobody was listening to me from start to finish. Their primary training and concern seemed to revolve around getting a trip charge.
Robert Chiodini
4 years ago
Dave, at Hoover plumbing did an excellent job, cleaning out my basement drain, came on a Saturday , where other companies don't , had great communication , explained the issue and further prevention to my issue, a little on the pricey side, but overall excellent job .
Matthew Barber, MD
4 years ago
Very friendly and courteous. Offered solutions for several questions and best of all, got my drains working again!! Highly recommended!
Very professional, freindly, did a great job.
Was able to get an appointment quickly. Every person that I interacted with was very friendly and professional. The technician, Nathan was very informative and was eager to help.
I had an appointment, moved my schedule for this, they never showed up and never called. What a disgrace of a company. Would never recommend.
Nancy Berkompas
3 years ago
Wesley was courteous friendly and knowledgeable. I would gladly work with him again.
Chancellor Wyman
3 years ago
My furnace was not working and I was able to have Hoover send a technician over within an hour of calling them on a Saturday. They sent me a picture of the technician, Scott, as well as letting me know via text message when he would be arriving. Luckily it was not a major fix and we only ended up paying for the service call, but Scott did notice there were a couple issues that might cause problems down the road and he presented two options to us for a future service call if we needed to pursue it. He also showed me how to fix the primary issue if it happened again. My wife and I were both very pleased with the service as well as the punctuality and professionalism of the technician.
christopher Amyoni
4 years ago
Friendly and prompt service, very thorough, knowledgeable, and professional. Very happy with the service and professionals.
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