Description
For three generations, our team has been committed to serving the community with superior plumbing and drain cleaning services. Our expert Detroit plumbers are fully licensed and insured, and proud expert diagnosticians.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Shower installation, Shower repair, Sump pump installation, Sump pump repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Water tank installation, Water tank repair, 24/7 Emergency Services, A C Systems, Ac Systems, Air Conditioner Replacement, Air Conditioning Air Conditioner, Air Conditioning Air Conditioning, Air Conditioning And Heating, Air Conditioning Equipment, Air Conditioning Repairs, Air Conditioning Replacement, Air Conditioning System Installation, Air Conditioning Systems, Air Ducts, Air Filter, Air Filtration, Air Filtration System, Air Purification, Alarm Systems, All Air Conditioning, Backflow Devices, Backflow Installation & Testing, Backflow Prevention, Basement Flooding, Boiler Replaced, Boiler Systems, Carbon Monoxide Testing, Circulation Pumps, Cleaning Boiler, Commercial Hvac, Complete Air Conditioning, Drain Cleaning Plumbing, Durable Repair, Electric Heating, Electrical Connections, Emergency Services, Filtration System, Flood Control, Free Estimate, Fully Refurbish, Furnace Fixed, Furnace Installation & Replacement, Gas Leaks, Gas Line, Heat Pump, Heating & Cooling Service, Heating And Cooling Replace, Heating Equipment, Hi pressure Jetting, Home Cooling, Humidifier Systems, Hydro Jetting, Lawn Sprinkler Systems, Major Repair, New Air Conditioner, New Furnace Installed, Other Plumbing Services, Plumbing Issues, Plumbing System, Plumbing, Heating, Prevent Frozen Pipes, Pumps Installing, Pumps Repairs, Repair Air Conditioner, Repairs For All Boiler Controls, Residential Plumbing, Shutoff Valves, Slab Leaks, Sump Pumps, Tankless Boilers, Tankless Water, Video Inspection, Washing Machine,
Reviews
The awesome folks at Cregger, especially Carl and Scott, were life savers during the recent flooding crisis. We literally saw one of the Cregger vans on our street, gave them a call, and they were over within just a couple of hours. They diagnosed the problem, were back the next day to do a full furnace install, and then came back the following day to sort out some problems. All along the way both Carl and Scott were professional, helpful, understanding, timely, and did great work. We cannot say enough about this company and these two. We are thrilled to finally find a plumbing/heating and cooling company that has great service, exceptionally fair pricing, and great customer service.
Derek and his helper were great in helping me with my emergency. My hot water heater stopped working and was making hissing noise and leaking water profusely. I didn't know if the heater was going to explode or not. So, I called Cregger Plumbing and they sent Derek and his helper Marie. The two of them had the problem diagnosed and action taken immediately to ensure my safety until I could have the heater replaced. Thanks Cregger Plumbing and Heating.
Thanks to Cregger for excellent work and above and beyond service. After our basement flooded and our furnace had been submerged we contacted Cregger to take a look and give an estimate. Carl was responsive, answered all my questions, and communicated promptly. Carl and Scott returned the very next day to install the new unit. Scott later followed up quickly and effectively when we called about a concern we had overnight; Monica, who we spoke to on the phone was super helpful. Every step of the way both guys were upbeat and friendly. We will unquestionably call Cregger again for not only our HVAC needs, but for plumbing, too!
Herizon Music Foundation
a year ago
They have a boiler master!! Jason came over and identified a number of settings and functional issues/repairs that we didn’t know about as new homeowners of a house built in 1928. For the first time since we moved in, we have our various “zones” set in a way where all areas of our house have a consistent temperature. Still more work to be done, but are happy.
Mike came by today to do a thorough cleaning of the sewer line from the house to the city line. There were some fibrous roots at the joints of the sewer line which he cleaned up really well and was verified by the camera. He will return in a year for another camera inspection to check on any future growth. Mike is very professional and polite. We would recommend him in a heartbeat. Cregger Plumbing Heating and Cooling is well represented by employees like Mike.
Edward Favela
9 months ago
Our heater wasn’t working properly, so I looked at different Cooling and Heating companies in our area with Cregger being one of the highest rated & reviewed. Cregger lived up to their reviews! Called this morning and had an appointment with a technician same afternoon, Derrick was very professional and informative with his explanations/work. Thank you!
David Reinstein
2 weeks ago
Cregger did a great job re-plumbing part of our home. We will definitely use Cregger the next time there is a plumbing issue!
Debbie Sanders
a month ago
First contact and first appointment were perfect. Employees are personable, and tech texted me when he was on his way - with a photo even! Not sure about value yet, as I have not received an estimate for the work needed, but based on the customer service alone, I am happy with my choice.
Dawn Hammontree
a year ago
This company was responsive and professional. They called me within a couple of hours from my initial message on their website. The service call was only a few days later. Kevin, the technician who performed the service (garbage disposal replacement) was friendly, quick, and competent. Next time I need a plumber, I'll definitely call Cregger again. Definitely recommend
Cregger is the company I trust for any plumbing job. They are friendly, courteous and really know their stuff, as well as being reasonably priced. They provide a level of customer service that’s impressive!I needed a new water line for my furnace humidifier. One was quickly installed and I learned Cregger now does furnace and A/C work in addition to plumbing. Good to know. Thanks.
They did a good job identifying the issue and resolving it quickly
Christine Miller
3 years ago
Cregger sent out Brian today and he was the best! I would recommend him to anyone. He was super knowledgeable, friendly, respectful and got the job done. Also, he was conscious about keeping things tidy. I will only use Cregger after this experience. Thank you!
Rachel Ziel
11 months ago
Derrick was our technician, he was super nice! Went over a lot of things for both furnace and air conditioning to ensure proper maintainence and support. We were told they wouldn’t be out until noon but they were able to get everything fixed before noon. Thank you!
The plumber began work promptly and answered our questions clearly. He worked quickly and performed thorough leak checks at all connections. He cleaned up the work area and hauled the old toilet away.
Alyssa Taylor Wendt
3 days ago
Kevin was prompt, thorough and very experienced, I am so thrilled to have a great new plumbing company for my home in Detroit!
Kevin was very helpful. I asked a million questions since this is my first time owning a home with a steam boiler and Kevin answered all of my questions and helped me to understand what I have in the house. Also helped to patch up a few items and talked me through another repair where I'm waiting on a quote but expect to receive it shortly. Overall very impressed with the quality of service and willingness to answer questions...certainly felt like this was money well spent and will be a customer again in the future.
Overall, an excellent experience. The plumber was very professional and friendly. They took the time to show me the issue, including the camera footage. The price I was quoted on the phone was the price I paid with no hidden or extra fees.
Zomgsauceplz
6 months ago
Cregger was quick to respond and did an excellent job repairing a burst radiator pipe at the apartment complex I work at.
Trevor Mieczkowski
11 months ago
Had the best service experience I’ve ever had this morning! Brady was very nice and honest, I thought I needed something I didn’t need and he was honest and told me I didn’t need anything done and recommended a product to order to solve the problem. Didn’t charge me anything for this!! Can’t tell you how appreciative I am for this company, happy I found a great reliable plumbing company!
I am very happy with Cregger. They came out and did a backflow valve installation on Monday. They had the job done and inspected the same day.
I have a very tight space between the wall and water heater, and Mark manage to maneuver around the small work area like a pro. With all the optacles in his way, everything turn out GREAT! TKS
MARILYN REDMOND
a month ago
I had a recurrent leak from the upstairs bathroom down into my living room. Danny came out as requested (required a 2 week wait), however I survived. Danny identified a few issues and presented options to resolve issues. Leak was repaired effectively. Plumbing is so expensive but very satisfied with the work. The office staff is very courteous and pleasant, Danny is a pleasure to work with, always courteous professional and polite. I highly recommend this company.
Stuart Nathan
3 weeks ago
Very professional, excellent service, arrived exactly when they promised they were going to be at the appointment
I was skeptical when I called and spoke to someone on Sunday night, and then speechless when I got a friendly and polite call on monday morning. Absolutely stellar service. Estimate was right in line with the actual. No screwing around. No upselling. No pressure. Just an incredible experience, a little homeowner education for me, and an efficient resolution to the water in my basement.
Denise Swinko
4 months ago
Brian Buckmaster called to confirm his arrival time, quickly reviewed the list of repairs, and explained how he was going to proceed. After each repair, he thoroughly cleaned the work area. The charges on the final bill were explained in detail. This is why Cregger Plumbing is our first call for any plumbing repairs. I highly recommend them.
Cregger has been our go to plumber for many years. They always do a great job on whatever task we throw them into. They are Reliable, Professional, and perform Quality Work at a Good Price.
We tried a few other plumbers before calling Cregger…should have started with them!
Cregger took time to figure out the problem and solve it. Friendly and professional. They did a great job for us.
Michael Ricciardello
3 weeks ago
Would highly recommend. They were honest, efficient, and knowledgeable.
Matt Watrous
6 months ago
I had Cregger do an emergency furnace replacement the day before NYE and was so impressed that I didn't hesitate to call them when my ancient water heater finally bit the dust about a month later.Fortunately, they were able to make it out the same day and went above and beyond what you'd get from a big-box store install, cleaning up and replacing a lot of the old, outdated infrastructure.All the 5 star reviews are legit; the work is fast, thorough, and done right the first time. They make everything as painless as possible and bring a surprising but welcome amount of positive energy to what is often an unpleasant experience.
Kevin, Nate and Mike were very professional and respectful. They had a long day with me and completed the work as contracted. At this point, I am happy with the work they did today. They answered my questions. I would recommend Cregger Plumbing & Heating Company. Thanks to the wonderful administrative staff. Everyone was very nice.I love it when a company acts like they appreciate my business because they know there are other companies, but I chose them.
Virginia Lorennz
a year ago
Cregger plumbing has always done a great job for us ! They are quick to respond, professional and knowledgeable.
Their prices are alway reasonable also.
I tell everyone about them and would highly recommend them
Very happy with the job that Derek resolved for me on my last service call with Cregger. They've been reliable the last couple of visits and I would definitely recommend them as a referral.
I had a good experience. Anyone I interacted with answered all my questions and was professional. They also responded with a sense of urgency. I did feel they were hedging a lot, I was looking for their professional reccomendations, and they answered my questions, but I was hoping for a bit more commitment to the plan of action.
Matt did a great job communicating, showed up on time, gave a good estimate and did great work. Couldn't recommend enough!
Colby Berthume
a year ago
We were dealing with some plumbing issues for a little while and getting different opinions. Had Bill come out and he gave his assessment of what was happening and was very thorough, explaining every scenario and what could be done to fix if needed. Eventually one of the scenarios Bill told us about happened and we needed work ASAP. They were able to come out quickly and Ryan took care of us and spent a ton of time explaining exactly what was happening and what he was doing to fix. We would definitely recommend!
Kevin Spencer from Cregger arrived at my home today to replace my sump pump that had failed. He arrived exactly on time and he was polite, professional and efficient. He completed the task in half the time I expected with zero issues. Fantastic service!
I had a leak when running my washing machine. Brandon showed up early in the time slot expected. He diagnosed, explained and repaired quickly. Very happy with professionalism and quality. I will definitely use them again, if needed.
Dominique Wilson
3 years ago
Cregger Plumbing was recommended to me as a friend. I am having a dishwasher installed in a house that never had one before. James and Landon were amazing! James explained everything they were going to do and that they did do to me so I would know what to look for throughout the rest of the process. With this being such a new project for me, I found that to be extremely helpful. Also appreciated the man who came out for the estimate(don't recall his name) telling me how to properly handle dealing with the existing cabinet!
Great experience. Our technician Eric was quick, informative, and kind! Got us back up and running and suggested ways to avoid our problem in the future! Wonderful service.
Scott Clanton
2 months ago
I've used Cregger numerous times and they've always been reliable and they keep me coming back. From a furnace install to plumbing things, they've always done quality work and are super relatable people and maximum helpful. Fairly priced as well. I can just trust I'll get quality service with them.
Nick Razzano
6 months ago
Ben and DJ(? I may have his name wrong) both showed up on time and were really helpful in analyzing an issue with my shower drain potential leak. They were professional and clean, very helpful and knowledgeable.They determined that the issue was actually most likely just coming from a small leak most likely due to old caulking, and gave me advice on how to do this myself because I am able to do so, rather than ripping apart my shower to fix an issue they truly didn't believe was the root cause. Saving me from some time and costs that might be unnecessary.They told me what and how to fix it so that I could try this out first, yet assured me I can call them back if my fix doesn't resolve the issue and they would come out and re-access. But they were confident which made me feel confident and they left making sure I knew exactly what the probable cause is.Thank you both for your time, knowledge, and reassurance that this issue might actually be a lot smaller and easier fix, rather than just performing a service that could have potentially left me with the same issue.
Christian Simpson
3 months ago
Great service! The technician was able to answer all of our questions and learned a lot about plumbing!
Victoria Rodrigues
5 days ago
Matthew corrected the problem quickly and gave me good advice. Very personable!
I recently used Cregger to repair a small leak in the bathroom sink. They were very responsive. The service tech was very polite, personable and knowledgeable. However, I think the pricing was too high for the job performed. I would consider using them again because of the great service, but I would try to get the price first and compare to others.
Derek was helpful and did a thorough job of troubleshooting my HVAC issues. Though the age of the HVAC system made for a difficult fix, Derek was able to provide good direction for steps forward.
I truly appreciate the guy that came out he was very professional
I wasn’t able to be home for the appt so I put my sister in charge of the big project. My sister said they were extremely professional keeping her informed throughout the entire process!
Great experience working with Cregger. James was able to quickly tell me that the leak under my kitchen sink was caused by the faucet. He was friendly, efficient, and even took the time to meet me at Home Depot and help pick out an appropriate replacement faucet and get it installed the same day. Highly recommend!
Zoey Concerned Americans
a year ago
Jeff Snyders was very courteous and professional. Explained everything about the water heater and recommendations for maintenance. The fee for a permit was not included in the original quote so Cregger did not charge me for the cost. Jeff cleaned up and explained about the city inspection. I am very appreciative for them to install the next day. I know they changed some scheduling to accommodate my situation. Great experience all around. Thank you Cregger for a job well done.Thank you Kevin LaFountain
Cynthia Campbell
a year ago
I used Cregger Plumbing and Heating Company in November 2021 from a heating maintenance problem. The repairman was very knowledgeable and solved the problem, and he told me how to care for my heating system in the future. I would recommend Cregger Plumbing and Heating Company for any type of plumbing or heating problem that you have, I am very grateful for their kind and helpful service.Cynthia
Kristy Ottino
a month ago
Professional and knowledgeable plumber. It was a nasty job, and he was respectful and efficient.
Derek from Cregger Plumbing did a great job with fixing my AC fan. He was professional and very friendly, and also was able to make repairs quickly. I would recommend Derek and Cregger Plumbing Heating & Cooling. Their fees are also competitive.
Margaret Huntone
3 days ago
The toilet in my master bathroom was not filling smoothly. Mr. Pittman did a “minor rebuild” which he explained means replacing everything in the tank, it turns out the flapper was near the end of it’s useful life, too.Mr. Pittman worked quickly and efficiently, did not leave a mess, and explained the parts and labor warranties before he left.He was courteous and respectful and I’m very happy to have my toilet working properly again 👍🏻😃
I had a great experience. We had part of our kitchen ceiling getting water damage and decided it was time to get some professional help. It turned out to be a very minor issue when we were expecting the worst. He was also extremely helpful in explaining things. A couple of years ago we had a leak in our basement, and the service was great then too. I highly recommend Cregger Plumbing Heating & Cooling to anyone in need!
I used Cregger Plumbing last year to snake out my sewer line. The Professional Service, the clean up, he listen to you and he explain what they did. I had to call on them again to replace my kitchen faucet. I got the same Professional Service from these Guys. I'm very Thankful for Cregger. I be calling on them again for more plumbing work. They get the work done.
peggy rosenfeld
9 months ago
Creggar Plumbing was extremely professional, quick and courteous with their service. They were able to install necessary equipment so that we were able to have our repair done in one day/one visit!!
Called Creeger on Friday afternoon, they came out Saturday at 9:00 a.mSaturday is a regular business day, no up charge which is great!They texted 30 min before arrival, arrived in time. Chris told me what work needed done and the cost. Completed the work within 30 minutes. Left the area as he found it and was super social with both myself and our pets. Great guy. Have never used this company but will definitely call them for future needs.
Garrett Willobee
5 months ago
James was fantastic to work with and did an amazing job. All around recommend using Cregger for any plumbing needs.
Kate Pawlowski
3 years ago
I had a wonderful experience with James from Cregger plumbing! He arrived on time and was extremely knowledgeable and friendly- kept me informed and helped me understand each step so I knew where the costs were being incurred. He was also very personable and waited for me to check with my spouse over the phone before committing to any repairs. I would highly recommend James and Cregger plumbing to my own family and anyone who wanted a friendly, top-notch plumbing repair experience.
Brian replaced my Sump pump which had failed sending water across my basement floor.They were responsive and communicated their arrival time, which was helpful.When asked to wear a mask Brian complied and insisted he wear shoe covers, which was the right thing to do.This was more of an emergency situation, so I can't speak to cost as I didn't get multiple estimates.It would have been less expensive to handle myself (which I could have) but then I would have had to do the work myself, right?Unfortunately, after the repair there was a small leak at one of the joints, and Brian had to come back first thing the following AM to repair.While they were responsive and took care of the issue, leaks are things plumbers should be fixing, not leaving behind.
Bruce Weidenhammer
8 months ago
Mat was my plumber that worked on capping a gas line in my attic. He was professional, knowledgeable, efficient, and was able to get the job done in record time considering the obstacles that he endured. I would 100% recommend Cregger for a friend or family member. I also will be seeking them out when I need future work done.
Sarah Grassa
2 months ago
Jeff was amazing to work with and took care of all my plumbing needs. I appreciate the fact that he talked through options with me and found the solution that was best for my situation. There were a few surprise leaks once he got the drain working again and he took care of them immediately!
Mary Hippler
2 months ago
Found positive reviews online for Cregger and gave them a call for a leak in my crawl space. They were able to get me scheduled right away to diagnose and repair the issue. James was professional and on time to complete the repair. Would definitely reccommend this company.
Very impressed with Cregger plumbing - both the guy who come out to give an estimate and the two who came today to do the work. Had several things taken care of including a persistent problem that two previous plumbers could not figure out. Very pleased with their work and highly recommend Cregger plumbing.
Very pleased with the quality of the service provided by James and his colleague at our 1920's Royal Oak home. They discovered two leaks in our system (being the fridge/ icemaker and in the crawl space/ basement wall) and worked diligently to make the repairs. James also advised us how to prevent future problems. We appreciate the professionalism and expertise by the Cregger team.
jeff snyders
4 months ago
Ron Lafontaine did an incredible job with his work. Completed in a timely manner, and was also very professional! Highly recommend ⭐️⭐️⭐️⭐️⭐️
Addie Rivett
2 months ago
Matt was great! Very professional and detected our leak issue right away and was able to repair it the same hour. Cregger Plumbing was very responsive and was able to get us scheduled within a couple of days. They helped refer out and give their recommendations for fixing drywall as well. Definitely will be using them again!
Danny and crew showed up and worked all day to repair and replace our old leaky pipes. They did very thorough and professional quality work, at a reasonable price. Danny also did a free in home estimate and stayed true to the price he quoted. I would recommend them to anyone looking for a good plumbing service. Update: Derek came out and replaced my hot water heater. Just like his colleagues, he was professional and did an excellent job. Grateful to have hot water again!
Karen Przybylski
2 years ago
I used Cregger for both my house and my business for repairs and new systems. They were very helpful and professional. The office staff really tries to help you out as quickly as possible. Carl worked on both locations and made me very comfortable and sure of the work. They're the best !!!!
Timothy Neumann
8 months ago
I was happy that they got in, took care of the issues I had and headed out. I had a couple skeptical issues with the job, considering they said they had to use soft pipe instead of hard pipe, whatever that is, and then they didn't relight my pilots after the service. They did hook up my dryer for me so I'm grateful, and the cold made us look for our cat and we found her with a big sore and took her to the vet and found out it was cancerous... If not for that, then she may have suffered longer. Overall an experience I'd not wish on anyone, but they did a good job as far as I can tell, professional and fast. Maybe next time relight the pilots for people if you turn their gas off, but in this case it may have been a net positive.
Elizabeth Howard
3 months ago
I believe my most recent experience with Cregger plumbing Was my 3rd time hiring them.The Master plumber who came the 1st 2 times Was no longer in their Employ so they sent Jeff to me instead. Much to my delight, I think I like Jeff even better than the 1st one as he was able to do what I was told could not be done and that was to successfully Make the original sink in my circa 1937 house work again. Although the drain mechanism itself is still frozen, he somehow managed to unplug the drain so I don't have a pool of standing water for 24 hours after turning on the taps. What a joy It was, after owning this house for 2 years, to finally be able to use the sink! Kudos to Jeff for his excellent work and Cregger plumbing will not disappoint you.
Rachel Kraft
10 months ago
Cregger replaced the sewer line from our house to the street. This involved pulling permits, digging a 10-foot deep trench, removing Orangeburg pipe, and putting in new pipe. Cregger was easy to work with and professional. They seem to be familiar with the city inspectors and were able to adjust their plans based on what the city inspector wanted. I'm so glad I can check this off of our house to-do list now!
Sherrill Tedford
7 months ago
Although it's not pleasant to begin the new year with a plumbing problem, the experience was great. Braeden was thoughtful, explained his recommendations to fix the problem and offered options for us to consider. At the end of the repair, he explained everything that he accomplished and what to expect going forward. We THANK YOU!!
The technicians have always fully explained the issues and offer tips to prevent future problems.
Samantha Hill
a month ago
They came out early for a quote after calling which was great. Very perfessional.
Meaghan McCollow
10 months ago
Great experience with Jason at Cregger. Very professional and helpful. We'll definitely use Cregger again for any future plumbing issues.
Kevin at Cregger was kind and responsive. Super dependable and did a fantastic job. The whole team was a great help and very knowledgeable. I already know I'm going to use them in the future.
My sewer line insurance called two other plumbing companies to come snake my line, neither were successful and both told me my line had collapsed (one quoted me 30k to fix it). I called Cregger based off of some good reviews I had heard and they were able to squeeze me in the next day. Within twenty minutes of being here they had cleared a good portion of my line—they recommended a Hydrojetting to clear out the rest of the roots and were upfront and transparent about the costs, they’ll be back next week to finish the job. 10/10 would recommend.
Richard Peters
4 weeks ago
Prompt, courteous and professional. Went right to work and solved two separate plumbing problems. Would recommend to anyone.
Brittney Conner
a year ago
I had a leak in my kitchen faucet that had spread to the basement bathroom. Pipes were rusted and Chris was very patient with this hard job. He communicated everything thing and was upfront and honest with me. Finally a company that didn't flake on me!!
Charles Zohoury
4 months ago
Use Cregger Plumbing again this year. They came out next day, did a great job and cleaned up after. Will call them when ever I need an honest plumber
Issues with my central air unit. Tech was Scott, he came out explained the process thoroughly, professional, kind and knowledgeable. My unit is working again. Price was fair, hopefully I don't have any further issues with my unit but if so I would call Cregger for the repair.
lindsay shinn
9 months ago
Have always had great experiences using Cregger. Derek is a true boiler expert who's kept our system running smoothly since they installed our boiler four years ago. Everyone we've worked with has been very personable and professional. Highly recommend Cregger for quality, professional work.
Jason Eagle
11 months ago
Brady was very professional. Explained a few scenarios and price ranges we may be dealing with. After he was finished, cleaned up confirmed today's fees and sent a receipt to my email address after confirming my email. Great job, would recommend to anyone needing help with plumbing issues.
These people are amazing! So friendly and knowledgeable. Highly, highly recommend these guys and I would not go anywhere else. Not only do they tell you everything they are doing so you’re informed, they are so so kind and very smart about what they do. Definitely call these guys next time you’re in need. 100%, 5 stars, 10/10
Maggie Silvasi
3 years ago
Cregger was awesome in helping me with a kitchen line backup in my basement. The after hours plumber answered all of my questions and they came out the next day to assess the situation. I was scheduled for work just a few days later. Brandon was awesome and kept me posted on the progress. Very fair prices and friendly employees. I highly recommend Cregger Plumbing, Heating and Cooling!
Kevin Huelsman
5 months ago
They repaired a gas line valve and hooked up our washer/dryer unit that required a gas line for the dryer. They did a great job. Very happy with the work.
Shane was great! He came out earlier than scheduled and was able to clear out our basement drain within the hour. He asked me to run a fast cycle twice to confirm the job was done to his satisfaction. No backing up issues anymore! Definitely recommend Cregger to anyone looking for a reliable plumbing company.
Mister Unlikely
6 months ago
My furnace wasn't heating the house, and my usual heating company was overloaded; they recommended people who were also too busy, but they recommended Cregger. Cregger claimed to be fully booked during the day and offered after-hours services with an added extra charge of $195. Being essentially over a barrel on this one, since I didn't want pipes to freeze, I paid said charge. The guy who came out handled the problem quickly, professionally, and effectively, so no problem there. I just balked a little at the charge, especially since I'm in a situation where I really couldn't avoid it, given that the consequences of not doing it would have been much worse.
We had an issue with our plumbing and needed emergency services. From reception to the service Matthew Harriman performed on our house was stellar. The entire process from my phone call to finished service was around a couple hours. I had been working with another local plumbing business but not anymore! I will be calling Cregger!UPDATE: we have since used Cregger a few more times, including today from major to minor issues. Today we had Andrew who was very friendly and took the time to educate me.
Cregger was able to perform a next day emergency furnace replacement at my mother's residence. They were communicative, professional, and timely throughout the entire process and I greatly appreciate the care they showed to my mother. I would highly recommend using this company for any heating and cooling service. They've shown that they are a company that truly cares about people.
Elijah Silver
2 months ago
We had an issue with a job - a sink was left completely unusable. When I spoke with the front desk I got a lot of runaround and the issue didn't get fixed, but then I spoke with Derek the owner and he was fantastic. He fixed the issue immediately. He was very kind, generous, and helpful. A true professional!
Paul Grosshans
2 months ago
Cregger is our go-to for all things plumbing. They're all very professional and genuinely nice people that do great work. We've used them for: new rough plumbing, toilet repair, random leaks. We highly recommend them.
Brad Haugk, Realtor
3 months ago
I was in need of a sewer scope for my client who was buying a home in Livonia and Cregger was my first call and they were out in a timely fashion and provided great service at a reasonable price!!
Dan Schottenfels
4 months ago
Got here early and fixed an issue another plumber couldn't fix. Great service Brian.
Perron Hurston
a year ago
Very professional and knowledgeable. I had another company come out to to unclog my bathroom sink and they couldn’t get the job done. I called Creggar Plumbing yesterday they came out today and unclogged my bathroom sink within a hour. I’d highly recommend them
Monica Palmer
10 months ago
Very pleasant to deal with from the receptionist to the professional that came to do the work. I had a great experience and appreciate being able to finance our new hot water tank. Thank you!
Meghan Faught
3 years ago
I have worked with Cregger for a long time professionally, but this was the first time I had them in my own home! They were so courteous, responsive, and professional; the work was more intensive than anticipated, and they handled it on the spot. Was truly impressed and will absolutely continue to use in the future!
Deeper Life Gospel Center
8 months ago
It's began with the call to the office. We needed help immediately. She connected our appointment the next day and Tom came and resolved our problem. Any questions I had he responded with courtesy and professionalism, give me advice and I could go on. I recommend giving Cregger Plumbing a try for yourself. You will see what I mean. Thanks Tom and It was my pleasure meeting you.
Teresa Herbert
10 months ago
Scott, Derrick and the other team member installed a new furnace and A/C. They hauled away the old furnace and cleaned up the area inside and outside. They answered all of our questions regarding the equipment. We were extremely pleased with theirknowledge and professionalism. Cregger Plumbing is who we use for all of our plumbing needs.
Kregg Fritsch
4 years ago
Our experience with Cregger Plumbing was outstanding! My initial call to CP was taken by Emily who responded to my questions accurately and efficiently and communicated with me back and forth (via text) until everything was set up for our next day appointment. Her commitment to customer service was certainly apparent with her communication with me. Simply excellent! The installation of our water heater was done after 6:00 p.m. the following day which wasn't a problem for us . . . especially since James was still willing to work into the evening. His work was complete and speedy. He promised hot water in an hour and we did have hot water in an hour. He left our basement, steps, and outside area free from debris. He cleaned up after himself and left everything neat and tidy. It was as if he hadn't even been in our home. My wife and I cannot say enough good things about Cregger Plumbing. This excellent company will continue to receive our business in the future!
Derick Leonard
a year ago
Needed to replace a bathroom sink unit that had started leaking. I also had some issues with some bad drain connections. Jeff the plumber who came out was exceptional. He was prompt, very knowledgeable and took the time to thoroughly explain to me everything that was going on. His work was quick, the new vanity he installed looked great, and he cleaned up everything. I found the pricing to be fair. I will definitely be using Cregger again.
Had a whole-house filtration system installed. Prompt service, and good communication with the tech and office throughout. James was very pleasant and knows his stuff. He recommended the filter to install and it turns out it is the one most highly rated by different sources. Would recommend this company for plumbing.
Oscar Renautt
7 months ago
Had gas line moved and brought up to code, fixed leaky gas line.
Great work, very quick and professional! Five stars and will definitely use again!!! Strongly recommend!
Joshua Carlisle
a year ago
It was the first beautiful Sunday after a year of COVID. After spending the day out we come home to a clogged toilet. First call I made was to Cregger. Danny was fast, efficient and super professional. Highly recommend. Thank you again!update: We recently moved out of Ferndale and had issues at our new house right away. First, we couldn't get the shower handles off in a bathroom. Call Cregger, who not only replaced them, but re-caulked the tub because the plumber said it looked like we had our hands full and wanted to help out where he could. He also provided many professional recommendations for various projects around the house. Can't thank Cregger enough for their professionalism and service.Most recently, the sewer line backed up. The main stack on the backside of the house (kitchen sink, dish washer, and master bathroom) was clogged and if someone was showering you couldn't do anything else without water coming up the drain in the basement. Who am I gonna call? - Cregger. Matt shows up the next morning, right on time, and within 15 minutes was able to unclog the line. However, his camera shows major deterioration to the cast iron pipe as well as sections that have collapsed! Don't worry he says. He walks me through everything, details it out and repeats anything I dont understand. Gives me three different estimates based on potential issues and how much they would need to replace. He makes the suggestion to talk to my insurance company and call back when I feel comfortable. Once I get that all together I schedule service and who shows up, Matt - the same plumber from before. He and another guy get to work and boy, it was a job. I poke my head in every once in a while out of curiosity (never seen or done this before) and Matt walks me through everything their doing, what their finding with pipe condition, options I have, etc. Long story short - after two days, it is confirmed: never going with another plumber. I really enjoyed having Matt and his partners at my house, they were fun to talk to on breaks, and I really appreciated the time he took to show and explain everything to me.Don't think twice -- call Cregger first.
Natalie Stoynoff
3 weeks ago
Danny was very helpful and considerate. We appreciated his work and will definitely be going back to Cregger.
Heather Coleman-Voss
a year ago
Derek and his assistant were incredible. I will be requesting Derek again when it's time to install my new furnace. The customer service team was also fantastic!
Shane was very professional and was courteous. He did a great job replacing our old sump pump and putting back everything the way it was. I will be requesting Shane the next time I am in need of plumbing service. He is a great representative for your company.
Brandy Jones
6 months ago
The water heater in my house was not producing hot water, so i searched to find a company that could repair the problem quickly. I chose Cregger based on the good reviews for this company, and I decided to give them a call. It was easy to set an appointment, and I was pleased that a tech could come out the next day. Brady was the tech that was assigned to our work order, and he was great from start to finish. He sent a text when he was enroute, and he arrived within the time-frame that was given at the time of scheduling the appointment. Since there was no code to indicate that there was an issue with the appliance, Brady was able to relight the pilot, but he explained that if that didn't correct the issue, he would come back the next day to repair it. Brady came back and repaired it as he said he would. We we're pleased with the good service provided by Brady. He was fast, he communicated effectively, and he was very professional. From this experience, I will always keep Cregger in my contacts as the service to call first for my heating & plumbing repairs. Thank you!
Corey Roessler
9 months ago
Highly recommended they got me in the same day and took care of my problem and installed a new water heater in a timely matter would recommend using them
Stephen Dantas
4 months ago
Kevin Spencer and his team came in and did a fantastic job in hydrojetting our sewer line and got rid of the pesky tree roots.Cregger Plumbing is Highly recommended 👍✔️👌
Carl Thomas Gladstone
4 years ago
James offered great, timely service. He was clear about price and in his explanations of our drain issues. He offered other helpful tips for other parts of our house's plumbing system. We were able to call the after hours number and have our problem taken care of by the end of the next day. And, we are always thankful for companies like Cregger willing to work in Detroit without criticizing the city. Thanks Cregger.
Andrew Steinman
a year ago
They identified the issue with my furnace and repaired it, but I felt like I was swindled a bit. When providing the estimate, the technician stated it would take a couple of hours to do the work due to the complexity of the repair. After offering a small discount, the price seemed reasonable considering the cost of the part and the total number of hours he claimed were needed to do the repair. He also said they could do the repair the next day, so I agreed to the price. However, the technician called me in the afternoon the next day to tell me that there was a delay with the part and that he couldn’t do the repair until the following day. A technician arrived the next morning, finished the repair, and was gone in less than an hour. All of the complicated work stated about cutting and taking things apart wasn’t needed. He just had to unscrew some things, replace the faulty part, and clean up.Cregger fixed my furnace, but grossly exaggerated the amount of work needed and, in my opinion, overcharged for the work. They also didn’t keep their promise of a next-day repair. I should have shopped around as I would have saved some money and likely would have gotten my furnace repaired sooner.
Juan Shannon
9 months ago
TheTech, Braeden was professional, informative and pleasant. Came in and explained everything, every step of the way and was very fast. Won't hesitate to use you guys again.
Donna Choinski
2 years ago
James did an excellent job. He contacted me when he was on his way. Very prompt service. He was very professional, friendly and neat. He cleaned up when he was done. I didn't know he had been here. He installed a new hot water heater and laundry tub that was done with very little interruption. I would highly recommend James for any plumbing needs.
Chi-tang Chen (陳啟棠)
8 months ago
Very knowledgeable and Carl was very professional. He was able to explain to me what the issue was and gave good advice on how to maintain my furnace. Would very much recommend to friends and family in the future.
Cregger plumbing is very efficient and professional. I called to get an appointment with someone to come out and Matthew came out the same day and did an amazing job. Will definitely recommend them to others and will call again if I need anything else done.
Ursula Adams
4 months ago
Updated 04/09/2023:We recently used Cregger a fourth time - when our sump pump died - and they still get a five star review. Showed up same day, on time, fixed the problem quickly, and charged a fair price.===================Updated 12/16/2022:We've now used Cregger a third time and they still get a five star review. Showed up same day, on time, fixed the problem quickly, and charged a fair price.===================Twice now we've used Cregger to fix (two separate) issues with a water heater in our new home. They've always been responsive and very professional - and they charge fair prices. The first time we used them, they were the only Heating/Cooling company that responded to our service request. They were our first call the second time - and came out the same day, even in the midst of the Coronavirus pandemic.
Steven Sorrels
2 weeks ago
Very happy with this company, job was done completely, staff was professional and very knowledgeable, I did feel the price was a little high but we live in a different world now so there's that.
Update: Steam heating or plumbing, this is the place to call. Just had them out to look at a poor plumbing job on my house. These guys are so extremely knowledgeable, with so many years of practical experience. Most of all, they are honest. They're are not in business to make money off ignorance. You can tell that this company has such a passion for what they do.Had a boiler install done. Jason lead the installation and did an amazing job. Not only does he care about knowing the right way to do things, he cares about the craftsmanship of the job. I now have a new boiler that works great and looks great. The price was also on the lower end of my quotes and this was clearly due to their knowledge and efficiency of the process.Derek came to check on my system. He is the only guy, outside of author Dan Holohan, who I have seen speak so intelligently about steam systems and balancing. Extremely knowledgeable and kind. I am absolutely confident he could get to the bottom of any issue you have.
Wendy Leonard
2 months ago
We are new customers of Cregger and really had a good experience. Eric Shano was terrific- we even recommended Cregger to our neighbors.
Becca Franklin
7 months ago
This plumber is who you need to call! They were at our house within 30 mins of calling, professional, helpful and knowledgeable. They are our new go to plumbers! Thank you so much!
Both John and Mike from Cregger came to fix a pump issue that prevented our thermostat from working, they were quick to fix and extremely courteous. Upon conversation, I inquired last minute how soon it would work with their schedules to replace our humidifier, to my surprise they replaced it the same day! Being new to the updated humidifier world, John walked us through on how to maintain it throughout the seasons and how to change out the filters to keep it fresh. Great guys to work with, would recommend them to anyone in the future!
Sitaram Bolar
6 months ago
Cregger replaced my Dry Pump at my basement with a Sump Basket and a Submersible pump - Now I can visualize the water level in the sump and monitor the status of the water being drained etc. Excellent workmanship and On Time - totally lived the Service provided
Cheryl Paterson
a month ago
They were fast, efficient, and friendly. We had them out to snake our drain as the basement was backing up. They were able to unclog it within a few minutes. The problem was, it backed up again the next day, and they wanted to charge an additional service fee to come back out. My husband ultimately went to Home Depot and rented a snake for about $65. The Manager heard about this and called to apologize and refunded our original service fee. So there was an issue, but, it was resolved, we will use them again in the future if the need arises (and it will).
Dillon Waskow
4 months ago
First time using Cregger for my plumbing needs and I’ll never go to anyone else! James was extremely helpful, insightful, and quick with his work and made the process of replacing my hot water heater much easier than I expected it would be.Update 4/4/23: Once again went to Cregger for my plumbing needs (underground sewage backup) and they were actually out the same day to check things out! He showed me exactly what was going on, and went to work. It was done within no time at all, and after the recent rainstorm we had that usually would've flooded my basement, we're high and dry! Thanks again, Cregger, you all are the BEST!
James Flaherty
2 months ago
I heard good things about Cregger and was very pleased with my service call. Carl was great!
If it's possible, ask to work with Braeden Pittman, for he is very knowledgeable about plumbing and very warm; I was very happy to have him helping me with my plumbing!
This is a new posting and is unrelated to the work Cregger performed as described in the post from 2019 below. Cregger has now been performing my plumbing work for about 20 years. Danny recently came to my home in November 2021 and replaced several old gate and gas valves with new ball valves. Danny is just another example of what I've always experienced with Cregger employees: efficient, qualified, pleasant to deal with, and always have my best interest in mind. I highly recommend Cregger for any plumbing issue regardless of the scope or complexity of the work.I’ve been doing business with Cregger for approximately 18 years and have never been disappointed. They do excellent work and are always professional in the way they operate.Cregger has performed many individual projects, both large and small, for me. Most recently they broke apart the relevant portions of my concrete basement floor and replaced much of the original cast iron sewer pipe, which had decayed through the years, with PVC pipe. It was a fairly large job that took 3 days to complete. Mark, Dave, Mike and Shane went above and beyond ensuring the work was completed quickly and effectively. Just as in every other project that Cregger employees performed, these Cregger employees were courteous, professional and a pleasure to deal with.
Rob Tamarelli
3 months ago
Provided same day camera review of my drain. Super responsive, very nice customer service!
Kenneth Bignotti
2 years ago
This was our best contractor experience in a while. Booking the estimate and repair was as simple as it should be and only one week out. We dealt with one person (James) throughout. He was very courteous, punctual, excellent communicator, wore a mask the whole time, and did fine quick work repairing the leaking drain from our second floor shower. His extra efforts saved us the cost of new drop-ceiling tiles and much hassle. Glad to be able to use the shower upstairs again. Thanks James!
I was horrified when I walked into my flooded basement on a Sunday afternoon. Someone was out within the hour and unclogged my drain. Offered ideas of what could be done to fix future back ups. Highly recommend!
Antwuan Williams
a year ago
Derek came out to give me an estimate on my AC. He was very personable, thorough and gave great information. He even offered insights for improving my HVAC system. Since then, I’ve went back to Cregger to get an estimate for my plumbing needs!
Michael Jeffers
9 months ago
Brady came out at a time that worked with my schedule, performed what I needed in a very timely manner. He was extremely professional and polite. I will absolutely use this company again in the future. You guys saved the day and my back.
My go to plummer for 30 years- always on time and they do the work needed at fair prices. From a minor toilet repair to boiler work have never disappointed.
Braeden was very friendly……. He did an awesome job!!!!! Thanks😀
Trent Clausen
6 months ago
Couldn't be happier. Total pros. Maybe a little pricier than some other options, but totally worth it for the quick turnaround and absolutely outstanding service. My dude was friendly, knowledgeable, professional, and courteous, and even did a full clean-up when he was done. These guys are my new go-to for sure.
Carrie Maseredjian
9 months ago
Outstanding job and customer experience! After nearly 4 weeks of careful and methodical research on chimney liners for appliance-venting chimneys, I made the right decision to hire Kal from Cregger for this time-sensitive job. I interviewed multiple companies and then I found out that Cregger handles chimney liners! They went the extra mile from my first call to provide a same-day, in person diagnosis and estimate by Kal. (Thanks for coordinating, Jen!) When Kal arrived for the initial diagnosis, I knew I was finally speaking with a true professional. He provided an honest evaluation and was able to schedule the job without delay. Today Kal and wonderful colleague Sadar removed the old chimney liner and installed a new chimney liner, while making sure that the furnace and water heater are properly connected and venting. (I can't include all details here, but the job was carefully completed- correct size pipes, pitch of pipe, a new chimney cap which looks great!) Bottom line --- Kal is an expert in this field- He has expert knowledge, advanced communication skills, is highly professional, conscientious, and dedicated to delivering an outstanding customer experience. Sadar was equally professional, kind, and committed to delivering a great result --I greatly appreciate his dexterous and graceful handling of the chimney drilling, patching, and sealing of the pipes. What a fantastic team! Now we can enjoy our home and rest assured our appliances are venting properly just in time for the winter. Thank you Kal, Sadar, and the entire Cregger company. I look forward to contacting you for the next project.
Brian Kattlegreen
7 months ago
We had our furnace stop working suddenly and luckily for us they were available to come out the next day. The technician was respectful, professional, and diligent he also turned out to be our neighbor down the street! That was a funny conversation after we had all realized it. I would definitely call Cregger again if I need them.
Kevin, the technician, was extremely professional. He took the time and was very thorough in explaining the problem before and after the installation of my new bathroom faucet. From the initial call to the completion of the job, Cregger was very responsive to my needs. Highly recommend for any plumbing needs.
Corliss Hannah
7 months ago
I had a emergency backed up sewer in the basement will be following up to schedule a appointment to get it repaired I had other jobs done by Cregger, and was very pleased.
Ryan replaced the guts of my toilet as well as the shut off valve after our minor flood. He was on time, very courteous & professional. Explained what he was going to do & the cost before doing the work which he did quickly & efficiently Would definitely use them again
Valerie Lavoie
a year ago
Cregger is always professional and prompt. They came today when I had a burst pipe and my regular plumbing company couldn't even send someone to look at the job. Plumbers were courteous and worked fast and got us back up and running in under and hour.
Representatives were helpful and professional. All of my questions were met with clear answers. Price was as quoted. Team came out in time and was clear in their communication on arrival. I would use them again. Hopefully I won't need to, though.
We've been using Cregger for years and I can't recommend them enough. They are good, knowledgeable people that really care about helping their customers. Thank
you again!!
Norman Dellinger
3 years ago
James came out and handled everything I needed in a professional and timely manner. Very impressed with his knowledge of the job and understand of my individual situation. I won't hesitate to pick up the phone and call Cregger for any of my future plumbing needs. I certainly will be referring my friends and family to Cregger as well.
Keith Duchnicki
2 years ago
I had to replace the sump pump discharge. Got 3 estimates, they were the most affordable. The arrived on time. They made sure they knew were all the Miss Dig flags were. When they dug, they made sure they didn't damage the sprinkler system wiring. They repaired the sprinkler system pipes. That was a pleasant surprise!! We are going to need more services this year, they are going to be tapped again!!
Adamo D'Aristotile
a year ago
Kevin from Creggar was excellent. He was courteous, did excellent work, and went above and beyond when we asked him to do a few additional things and reroute some plumbing for our new bathrooms. We would definitely recommend Cregger and would hire them again.
So far so great !! Need lots of boiler / radiator repairs Everyone kind and helpful and very responsive . Using a warranty co which is a complete PIA for them - and me - but they have been so kind !!
Matt LePoudre
a month ago
Same day appt fixed my issue and was super helpful.
The office is a nightmare. To install a toilet and run water lines they wanted 750 to 895. Collin is scared to do any work that involves using his brain and wants to procrastinate any type of job if it's the least bit challenging. I fired this company so quick after they rescheduled twice and never showed up today. Unbelievable! Unreliable and way overpriced.
The service I needed was to repair a botched water heater installation. The initial response from Cregger was fantastic! They sent someone to my home the same day. Services only to be delayed because of the rain. Immediately when they arrived the problem created by a previous contractor from a different company was accessed and a solution was planned out. The workers were fast but efficient and the quality of the work was top notch and everything was brought up to code. They took a dangerous situation of carbon monoxide seeping into my house and fixed it. Made my home once again safe for me and my family. Not only would I recommend this company, but I will use them for any future needs.
Cindy Whitefoot
3 months ago
Prompt service and great job done. Everything was explained to me and area was left very clean.
Great job on time and very professional. Set up waterline for ice maker. Price steep for time it took but I was grateful to have it done. I appreciated call before he came and when he arrived I have a busy household and could have easily missed appointment without call.I would hire them again.
Alaina Dougherty
5 months ago
Ben was very thorough, fast and professional. I called about a toilet installation one afternoon and was able to schedule service for the very next morning. Their office staff was incredibly nice and I will definitely be calling them again when we get ready to replace all of the fixtures in our other bathroom!
Emily Johnston
4 months ago
Andrew was great—solved our draining issue, answered all of our questions, and put up with our annoying dogs. :)
Marie from Cregger came out to help us resolve a clogged drain. She was professional and efficient. She walked us through the issue and shared some basic knowledge with us to prevent and deal with any future issue.They were onsite with the issue resolved in less than 24 hours. Overall good experience!
My first install with Cregger did not go well. However, I contacted their office and they did everything they could to make it right within 24 hours. They came out next day to fix their mistake and I couldn't be happier with their service. Chris was professional, wore a mask and got the job done correctly. Also Nicole at the office was a big help in making sure the second install went smoothly. I would recommend Creggor, because everyone makes mistakes, but it's how you fix them that matters. And Creggor went above and beyond to fix it 👍
Cregger performed the major indoor plumbing job of replacing a stack pipe from my second floor bathroom to the basement, as well as replacing two toilets. I greatly appreciate that Cregger accomplished this feat without causing any damage to the expensive moldings in my ceiling and with minimal invasion of my walls. The plumbers at Cregger were always on time and very responsive to my concerns, which included additional visits. I have a third bathroom in which another plumber installed a stack pipe, and that company did so much damage that the bathroom is still not usable. I would definitely recommend Cregger Plumbing; a good plumbing company is not easy to find.
kimberly halson
5 months ago
Derrick, from Cregger heating and cooling cam e to our house to fix our furnace. He arrived quickly and was extremely professional, he took his time to explain everything that was happening. He had the part we needed on his truck and was able to test our furnace twice before he completed the job. Derrick also told us what to look out for in the future. Great job! We are very appreciative and happy with our service experience today. Thank you!
The tech was very professional even fixed what the last Plummer didn’t do right sent through home. Serve home serve you should use this plumbing company. Every chance you can absolutely top-notch. I feel lucky to have them in my home.
We had a new toilet installed, replacing & removing the existing one. the installer, James Liberty and his assistant were very professional, friendly and technically proficient! The installation was a bit difficult, but completed very well and looks & works Great! the room was cleaned up and the old equipment removed! They also provided some opinion on another potential water/plumbing concern that we had. The cost was not inexpensive, but it was a very high quality execution of the work contracted.
We had an excellent experience working with Cregger. They are experts in their field and did exceptional work. We had them repipe our house, hydro jet our sewer line, install our bathtub, toilet and vanity. The prices were reasonable and Danny and his crew were on time, efficient, and very pleasant to work with. Will definitely call them again with any future plumbing needs!
Derek was prompt and reviewed our issue and completed the basic resolution steps quickly and told us if the problem came back, he would bring additional equipment to troubleshoot.
Anthony Freilach
5 months ago
These guys were great because they were responsive, understanding, communicative via text and then as well with follow-up. Certainly, their pricing was fair as well. I plan to use them again due to the convenience and the fact that they showed general care and concern for my drain issue at a rental property (with urgency as well!). Thank you Cregger!...until we meet again!
I recently had the pleasure of hiring Cregger Plumbing, Heating and Cooling for a plumbing job in my home, and I am beyond impressed with their service. From start to finish, the team demonstrated professionalism, expertise, and a commitment to excellence.Their prompt response to my inquiry was a sign of their dedication to customer satisfaction. The technicians arrived on time and were courteous and respectful throughout the entire process. They quickly assessed the issue and efficiently resolved it.I was particularly impressed by their attention to detail and the high-quality workmanship displayed during the repairs. The team clearly knew their craft inside out and took the time to explain the repairs to me in a way that was easy to understand.Additionally, their pricing was fair and transparent, with no hidden fees or surprises. It's evident that Cregger Plumbing, Heating and Cooling values their customers and strives to build lasting relationships based on trust.I highly recommend Cregger Plumbing, Heating and Cooling to anyone in need of reliable and skilled plumbing services. They exceeded my expectations, and I won't hesitate to call upon them for any future plumbing needs. Thank you for a job well done!
Matthew was fantastic!! Within 10 minutes he was able to accurately diagnose the problem and offered the least cost for service to the highest. As he investigated he was able to lower the higher end . Turns out the least amount of service was needed. He didn't try to gouge me!!. He explained all facets of my drain issues and told me how to avoid further problems. I will reach out to Cregger first and foremost again should I be in need again. Best customer service from first contact to on-site visit. Highest recommendation!
Carl came out to inspect why our A/C wasn't working in parts of the house. He was professional, and spent over an hour working to diagnose the problem, which he was able to do. I couldn't be happier with the service I received from Carl and Cregger.
Mariah Roberts
2 months ago
David K. Was fantastic!! I will only allow him to my residence from here forward! He’s very experienced, knowledgeable and nice. Thanks a million David!!!
Rachel Scrimger
2 months ago
First time customer with Cregger and my experience was great. Was able to determine why my AC wasn’t connecting to my thermostat (no thanks to my Amazon Alexa thermostat) and get the rest of my utilities checked out for the year. Carl was very helpful and honest!
The process was very easy. The quote process was simple and very reasonable. On the day of install of our new AC unit, the installers were prompt, professional and did a great job cleaning up the job site. Would highly recommend.
I will definitely use this company again. I had to get a new disposal installed, so I called and got an appointment the next morning, and James arrived right at 9am. He did a great job, and even answered several other plumbing questions I had around the house. I appreciate his honesty with everything, and the disposal install was fast and easy. Thanks!
They sent a guy out within hours of my call, gave an estimate that was well under 3 other local companies, and scheduled for the next day. The crew was very professional and did an excellent job with install. Did a great job answering questions and cleaned up after themselves upon completion. I would recommend Cregger Plumbing to anyone looking for a job well done.
Novce Tomovski
3 months ago
My old 75gal water heater failed. They had my new tankless system installed quickly and looks great!
Che Stevenson
2 years ago
James from Cregger plumbing did great work for my home. I would definitely recommend him to anyone in need of plumbing services and I will use him for future plumbing issues. I only gave them 4 stars because it took 2 weeks just for them to be able to come out and resolve my issue.
Patrick Gubry
2 years ago
Very happy and would recommend. Good communication in scheduling, had to reschedule due to a huge snowstorm but it was done professionally and with good heads up. Plumber texted when he was on the way, explained what options were available and the prices of those options, and then did good work so cant really ask for more.
Cregger has become our first choice for plumbing, as they are always timely, professional, and communicate well.
I’m not one to usually post reviews, but I had to after today’s rescue. I’m pregnant and our air has not been working, to say I have been miserable is an understatement. I called Cregger’s this morning an asked for an appointment, the girl that I spoke with was incredibly nice and within 2 minutes I was set for a visit. I received a text a few short hours later that our tech, John Floyd was en route. John arrived and quickly identified the issue, within 15 minutes he had our unit working properly and our house was cooling off! John was professional, friendly and explained everything as he was working. I recommend Cregger to anyone and everyone for plumbing, heating or cooling issues. We will absolutely be keeping their number handy for any future needs! Thank you so much John!!
Shona Cannon
11 months ago
Shane was prompt and professional and did a great job snaking my basement. He was fast and also gave tips on how to prevent future problems. It was a great experience.
I thought I needed a new boiler and was prepared to make that big purchase (based partly on the recommendation of less customer-focused companies). Turns out, the system only needed a repair. I appreciate Derek’s honesty and the integrity of his technicians and the company. My heating system is working perfectly! I’ve trusted Cregger for two services now, and I’ve recommended them to friends and family. I’m happy to regard Cregger as my go-to for plumbing and heating.
After several days of not having hot water and my plumber telling me multiple things were wrong with my heater, I reached out to Cregger plumbing via a coworker’s recommendation and they came and fixed the issue. Not only did they fix it, they saved me money by not changing a part that didn’t need changing. Brady and DJ were very professional and explained what was going on to me. Will use them again
Jerome Holmes
2 years ago
Thank you Ryan M., for your work in a timely manner, you did not waste any time. I give Cregger Plumbing 5 stars for their excellent, professional service. They also gave a fair price for the service, was very pleased.
Brent Corliss
11 months ago
Cregger plumbing did a great job replacing my failed water heater the same day I called. Kevin and his apprentice were able to arrive even earlier than the scheduled appointment and replaced (and moved) the water heater quicker than the initial estimate! When they were done, everything was cleaned up and tidy.When I have plumbing, heating or cooling needs, I call Cregger!
Brent Dutcher
3 months ago
We've had Cregger come out a handful of times and they always get the job done! Highly recommended.We have an old house and had them come out due to a basement drain backup, and they cleared it out even with our funky pipe system, and gave us recommendations for future preventive maintenance. Will definitely be calling again for any plumbing/HVAC issues!! Thanks!!
Kevin came by the same day I called, gave me an estimate, and installed a tap off the gas line to the dryer. Whole process took about an hour. He did a great job too, the install was super clean and looks great
David Frankel
2 years ago
This was the second time I used Cregger Plumbing. Both times the work was done quickly and well, with a minimum of mess. Nobody likes to pay bills, but the price was reasonable, and definitely worth paying for what was done. (This is especially true when compared to other plumbing companies I have used.) I will employ Cregger in the future, and have no hesitation in recommending them to others. Special thanks to kevin Spencer for his work.
John Fishwick
8 months ago
They did a thorough job examining and evaluating the situation. They were polite, on-time, knowledgeable. Kevin was a great tech to work with.
Kevin did a great job replacing the old cast iron sewer line in the house. Good quality work, quick and clean. Thanks to him and the other Cregger technicians who have come out to my house three times in the last year for sewer line replacement, cleaning and water valve replacement. Great company to call for any plumbing job!
Brian A was awesome came out same day. He was very knowledgeable and also helped us see other plumbing issues in the basement. Came out over the course of 2 days to snake, camera, and then snake to remove roots. Worked very quickly and well showing me the line multiple times to make sure everything was clean. He also made sure to clean up everything and left our basement in better condition than we started! Thanks so much Brian A! Appreciate the excellent service.
La Tanya Cauley
5 months ago
My first time using this company because my previous plumber kept giving me the run around and I'm glad the situation happened the way that it did. The person that came to my house (my apologies for not remembering his name) but he was super nice and kept me up to date on what was going on. He did an excellent job and so far no problems and fingers crossed I hope it stays that way 😂😂😂. If I need to use them again, I wouldn't hesitate to call them again. No matter the cost it was money well spent.Thanks for coming on short notice and saving a problem that could've been worse. I really appreciate it.Thanks again.
The plumber called and asked if he could come over earlier. Which was quite convenient and he was right over. He tested the water heater and found it needed to be replaced. The job was done quickly and efficiently. He cleaned up after himself and I felt that I got a good value.
Had Cregger out as a second opinion check on another vendor who quoted an absolutely outrageous amount for incredibly invasive work that would require the re-finishing of our residence. Not only did Cregger discover the actual problem, which turned out to be quite trivial, they were able to perform the work quickly and at a fraction of the cost. So, so glad I reached out to Cregger, and really wish I had years ago!
Creggers is amazing! We have had a lot of plumbing issues in our home. We’ve been using them several years now and will not use anyone else. They are honest and resourceful and the quality of their work is great.
Doral Abrahim
a month ago
Jeff did a great job replacing our leaky kitchen faucet and leaky shower, as well as our broken outdoor spigot. He was on time, and was both courteous and professional. We have used Cregger Plumbing before and would again in the future! Thank you!
Eileen Burns
3 months ago
I recently hired Creeger for a sewer problem. From the first contact with the company, I could tell Cregger was customer-oriented. Rachel was pleasant and efficient in scheduling my appointment. She makes a very good first impression for the company. The plumber, Eric, explained in laywoman's terms what was going on and fixed the problem. He offered me options to the problem, along with the prices, made suggestions but did not pressure. I was very pleased with his service. He was both professional and personable.I highly recommend this company.
Julianne Gabon
2 months ago
Made an appointment to fix air conditioning. Was able to get appt next day, Carl was on time and very friendly. He quickly diagnosed the problem and fixed it. Great value for the service!!
Tasha Munson
9 months ago
Imagine water spraying all over your house and needing a professional plumber. Cregger came to my rescue, Chris was prompt, professional and proficient. Cregger has a customer for life.
Woke up Saturday morning to a puddle in the basement due to utility sink not draining. I requested quotes through google and they responded within minutes, asking for pictures. They were upfront about pricing and had someone to the house within 2 hours. The guy that came was professional and speedy! He also gave us tips on how to prevent it from happening again. Definitely will use Cregger again next time we need a plumber!
matthew Schloss
7 months ago
Update 12/16/22:I wish I could give a second amazing review but can only add to this existing one-Not long after Creggers replaced a sewer pipe under my foundation from the first review, this pipe actually started backing up and water wasn't flowing as should. I called to have someone come out and after seeing it, it was explained that there wasn't much that could be done other than snaking freqeuntly. While I wasn't satisfied with this answer for work they performed and I was truly concerned, I called very panicked and asked to speak to an owner or manager because I didn't know what to do at this point.Greg came out to speak with me and was extremely patient and empathetic toward my concern as a homeowner with a non-functioning sewer line. He heard my concern and frustration and didn't make any excuses. He agreed there was a problem which needed to be corrected and because they had worked on this line before, he took ownership and said that they would resolve this at no additional cost to myself. They have spent numerous days at my house to break the cement and excavate the pipe and replace it. The root cause was no cause of their own but due to how the lines in the house were initially set. In order to correct things, they needed redo a section of pipe which had nothing to do with our project, but was needed to get the right result. The guys were able to accomplish this over the course of working numerous days, and I will mention again how important it is to me that these costs were not passed on to me. Unbelievable. I couldn't be more grateful for how this situation was handled. To have a representative of that company be empathetic toward me was truly a change from the usual and for them to accept responsibility and ownership and not make excuses to the homeowner is truly the way all service companies should be. Greg made an appearance each time the crews were at my house to ensure things were handled properly. This was truly the best experience I have ever had with a servicing company. While a problem did occur, they went above and beyond to make it right, and I sure do appreciate it! Thank you so much, Greg. Lula & Matt ❤5 months ago:Service was great. I chose to excavate the sewer drain myself to cut costs and their team provided support and guidance 🙏 Brandon was extremely helpful talking me through work that I did and also talking through what he was doing. The guys kept the house clean, were extremely friendly and kind and provided a great experience overall. Would recommend this crew to others.
Ronnie Pemberton
2 months ago
Came out on Saturday to repair my furnace, Kal did a great job, was very professional, and fast, gave me the price up front, went to get the correct part. All worked very well when he was finished.
Joseph Swykert
a month ago
I've used Cregger Plumbing for many years. As a long time customer I can say they have provided us with great service from small jobs like Back flow device testing to major plumbing issues with pipes leaking under my basement floor. Highly recommend.
Stefania Ramirez
9 months ago
My house had a clogged toilet and excessive plunging led to a drain backup in the basement. I called first this in the morning and was scheduled an appointment from 12-5. I was very thankful they showed up at noon! Very professional and friendly. Talked my partner and I through everything that would be happening and what was causing the clog (this old house!). Pricing seemed fair for being here over two hours.
B Natural B Vegan
a year ago
This company has high reviews which is why I decided to contact and hire them for service. Unfortunately, like a few other reviews we felt ad though we were (almost) swindled by the service technician that arrived. He stated that our boiler needed to be “cleaned” (for $375) and that a valve needed to replaced (for $625) which would have brought our total to $1,000. After I brought my husband down to discuss it with the technician he did not want to explain the problem in depth to my husband and was short with him. We then decided to pay the service call price of $125 after he “drained and diagnosed” our boiler system and called another highly rated company (National Heating and Cooling) for a second opinion. Not only was the phone call an in depth, 10 minute conversation where the technician took time to answer questions and explain services, but the service call was amazing. The technician said nothing was wrong with the valve needing replacement and he only charged $105 for an in depth cleaning. So, we received better service and saved $900 by getting a second opinion from a reputable company. Be careful with this company. I’m sure some of the technicians might be great, warranting good reviews, but one is a swindler.
Jim Haslett
10 months ago
This is the third plumbing company we've had work on our house in 10 years. They are so much better than the other big names we've hired in the past. They are fast, and responsive. They do what they say they will do, and they get the job done. They charge a fair price for the excellent service they provide.
What we thought was simply a clogged toilet turned out to be a much more challenging problem in the sewer line and Derek (the owner) came to make sure the problem was resolved. He was extremely professional, thorough, explained what he was doing the entire way through and was clear on the price - offering a discount because of some minor miscommunication with his answering service. Honest, hard working and excellent pricing. Highly recommend!
These guys were great! We had a stove delivery and the tech couldn't remove the gas fitting. We were without a stove. Cregger came out same day and knocked it out in a matter of minutes, helped us install the stove, and also helped us donate the old stove.Great attitude, professionalism, and great to work with, thank you Cregger!
Kim Shepherd
5 months ago
My services were top-notch. Andrew was very thorough and professional. He was kind and patient and explained everything in great detail. I will recommend Cregger Plumbing to all my friends and family. They have a customer for life.!
DESIGNER Godoy
4 years ago
My first contact with Cregger Company was with CHAT on the company website , it was good and fast.Mackie Derek have done a phenomenal job at installing the new Water Heater at my house, very honest and a good guy. The installation took half a day. Pricing was fair as well. I will highly recommend him to anybody!!!
Alondra Alvizo
2 years ago
After the flooding, Creggar was quick to set up an appointment, get us an estimate and get the work done. They arrive on time, complete very efficient work, and always answer all my questions. Very satisfied with my service.
Scott Latessa come out to fix my water heater and did a fantastic job. Super polite, professional and fast! Highly recommend.They had the best price as well.
Marian Collins-Steding
a year ago
The initial contact with the company was pleasant and professional. A time was set however it could be sooner if a cancellation occurred (my choice).The Plummer did come sooner that expected and fixed the problem (toilet stopped up). The plumber then discussed why the problem may have occurred (ours is an older home) and strategies for the future. We were well satisfied.
I recently had my residential sewer line collapse in my backyard. I have sewer insurance, so I used the insurance company to clear the drain and set up what local company in Royal Oak they would use to repair/replace the sewer line. They put it out for bid and the company that we ended up with was Cregger Plumbing.The process for having the sewer line repaired began in April. They finally got to it end of last week. 3 Months later after a 4 to 6 weeks estimate. Our house was miserable while it filled with sewer gas with every flush of a toilet.In review of Cregger after they are now done, I would give the office a huge FAIL for lack of communication and lack of care for our concerns. It was only after I called the insurance company to ask for a different Plumbing company to do the job that I suddenly began to hear back from anyone.As for the crew that came out to do the actual job, They would get 5 stars all day long from me! Dave, Jerrett (Rick?), and Mark(?) took on a very difficult dig with as minimal damage to my yard as possible, communicated with me very well, and I felt like they truly cared about getting my sewer line back in service as quickly and professionally as possible!
Pamela Coleman
6 months ago
Shane and David came and did a stand up job. They were on time and very professional. Customer service means the word to me and they went over and beyond. I thank you both. I highly recommend Cregger
Plumbing , heating and cooling company.
Professor Keely at HunterHennessy
a year ago
I ask a lot of questions to understand the process, and they have all been wonderful and patient to help me understand. Both Kevin and Andrew are awesome as well as Emily the manager.I highly recommend Cregger to someone looking to build a relationship with a company who have people working for them that genuinely care.
Andrew Groth
8 months ago
They came out same day, Saturday and all. Tech worked till he got the sewer drain open and explained everything he was doing. Awesome tech and experience!
Very professional, thorough, efficient, transparent, extremely knowledgeable and skilled, and fair pricing.
Mike Brownfield
3 months ago
I needed a new valve for my outdoor water faucet, and Cregger responded rapidly and did a great job, all within the cost estimate. From submitting my request for service on Yelp to project being complete, the job was done in less than 24 hours. Their technician, Tom, was friendly and professional. He explained what needed to be done, recommended some additional must-do work, and completed everything within an hour. Thanks for the great job!
samantha Nantais
a year ago
Matt, the plumber, was kind, patient and efficient. He answered all my questions and confirmed that the garage disposal was indeed working before he left.
I would recommend Matt and Cregger Plumbing.
Thanks!
Dennis Flynn
6 months ago
Andrew came out and is always so friendly and goes the extra mile to make sure the work is done right. He is a pleasure to work with.
Brian Buckmaster and his partner were on time (arrived at 12:15 for a 12-5 appointment window), very courteous, and were very professional. Brian patiently answered all my numerous questions about the drain lines being clogged, and was very helpful explaining possible causes and solutions. Definitely went the extra mile in doing the service on my house. Would recommend 10/10.
I have used Cregger Plumbing various times in the past year in my new home. From leaks, floods to line inspections they have been excellent. Always transparent, honest and make things easier for anyone to understand. They will always be my go-to as long as I live in the area. Cannot recommend them enough.
Ryan was so helpful! He knew what he was doing and helped explain everything to us. He got the job done quickly and resolved our issue. I’m so thankful!
It's good quality professional work he showed up on time kept me updated and cleaned up when it was done.
This Company saved me.Cregger Plumbing, Heating & Cooling SAVED ME AT LAST MINUTE. I cannot thank Kyleigh, Matt, and Ryan enough. They came to replace all my galvanized pipes in home with PEX. They were professional and respected me as well as my home. That meant a lot.At first I went with another local plumber I had used in the past. They dropped the ball and left me in a bad situation. I had arranged this over a month prior.July 18 2023 Cregger Plumbing, Heating & Cooling was called. Time was of essence due to time off work to get this done. Reviews were positive, Family owned 3rd generation. This is what I look for.This company was Professional, courteous, and respectful of my home. Job was done the following week in one day. The basement floors were cleaned with no sign they were even there. My invoice was HALF the cost of the other company. Will use them again with no hesitation. Nice clean water now. Thank you for going out of your way for me. I am so happy with the work you did.
Rabia Mirza
10 months ago
Update after original review below: once we got the attention of management via Google review, the problem was fixed quickly. I'm rating them 4 instead of 5 stars because I feel that I shouldn't have had to write a public review in order to get the managements attention. I hope they can improve that aspect of their customer service.Worst company ever. Messed up plumbing at our property causing damage and cost to us. When we worked out an agreement with them to partially cover cost of repairs, they disappeared on us. Have attempted to contact the manager Emily multiple times but she is always busy and doesn't return phone calls or emails. Giving them one last chance for their operations manager to return our call, schedule the work as discussed, and let us move on with our life. This has been going on for over a month now with very little response from them. I would not recommend this company to anyone.
This is the second time in the last several years, I’ve used this business and both times impressed with their professionalism, on-time, friendliness, and knowledge of needed solutions. Andrew that did the job with colleague were both great! I appreciate how Andrew was knowledgeable of his profession and products offered. I will only use this business for plumbing issues.
Michelle Candelieri
9 months ago
Brady and Nick were very nice and professional. They took care of the leak/clog quickly and cleaned up afterwards. They were also very nice to my pets which isn't required, but is appreciated.
Mitchell Saint Amour
3 years ago
Brandon arrived promptly, worked diligently, and made sure I understood my options and what was being done to resolve my issue. He was able to take care of me same-day for a reasonable price and he was very careful not to leave a mess behind. The whole process was made easy for me and I'll be calling Cregger again in the future as needed.
Jennifer Nuechterlein
a year ago
I called and within a few hours, a technician arrived. James was excellent. He quickly identified the source of my plumbing issue, showed me the malfunction, and explained it all in terms that I could understand. Given that I recently purchased my home, he offered to check out my other bathrooms as well. I shared a few pain points (rocking toilets and one with a weak flush) and Cregger was able to accommodate having those fixed during this visit as well. I have read many great reviews about Cregger and can say that they did not disappoint! I’m so relieved to have found a company I can trust to handle any plumbing, heating & cooling needs.
I was so worried about the water backing up ony basement I spent 3 days sucking up the water after a heavy rainstorm. I have been here since 1995 and never had this happen. I remember that I had taken out a policy with sewage and water lines so I called them and they got me cregger plumbing and they sent me a plumber named Nick. He was very professional and right on time . He snake it and got me up and running hoping this solved my water backup problem .
Alexandru Oprea
7 months ago
1 star for your driver who almost hit me, while merging at the last moment, on the entry ramp. If y'all want to hire reckless drivers, might be a good idea to not advertise your company name all over your vans.
Clifford Lyons
5 months ago
Furnace would shutoff after a minute or two. Scott, came out and diagnosed the issue and repaired it. Very friendly and professional.
2nd review, completely different repair and Colin the same Serviceman that came out previously showed up on time, ready to get to work. He repaired my outside leaking faucet, fast and with confidence. Previously I had this job quoted and it was much more expensive and I was told mainly because the work needed to be done out of the crawl space it would be costly. Colin did not make a big deal out of working in the crawl space, did the repair flawlessly and even thanked me for using the Business again for this second repair! I highly recommend this company especially with the current employees as my experience has been nothing less than Amazing!
Venu Komanduri
11 months ago
The plumber quickly diagnosed and fixe the issues, quickly taken decision. I would give 5 stars if the excellence of work matched with reasonable price. I would say repair cost is very pricey
Evan Wasserman
5 months ago
These guys are awesome. I called on Friday for a new water heater. They had an opening on Saturday. They came on time. Worked very quickly. They did a great job. The water heater is great. Couldn't be happier with the service and how quickly they got it done.
Furnace service/repair went smooth and quick. Very professional and went over what the issues had been and things to keep an eye out for in the future. Will definitely use them again and highly recommend to others!
I’ve used Creggar for a bunch of things including fixing my AC and fixing a leak that was causing my basement to flood. They are always so professional and considerate and are wonderful at communicating with the customers. I will 100% use Creggar and recommend them to everyone!
The service was excellent and at a reasonable cost. Four different service groups came out and they all did an excellent job. They were very courteous and professional. I recommend Cregger Pluming to everyone.
Maria Slater
11 months ago
I received an estimate. Derek was very nice and tried hard to unstop my bathroom sink. I am patiencely waiting to get the money. I appreciate all of Derek help. I would definitely recommend Derek and the company.
Katharine Yugo
6 months ago
Came out to clean our furnace--were on time, communicative, polite, and gave helpful (not pushy) advice on how we can improve our system. I'm a repeat customer who will seek their services again in the future.
Don Amalfitano
2 years ago
I have had Gregger out twice to do work on the house. In both cases they provided service quickly and even accommodated same day service. Both technicians were professional and did what the task required and offered alternative methods of repair and let me decide what was my preference. The pricing is reasonable. They are not the least expensive but certainly not the most. I think they have fair pricing especially when you know you will get a good solution. I recommend this company often because they are honest, reasonable and responsive.
Alicia Garza
2 months ago
Brian was thorough, amazing and personable! Will definitely use Cregger again when the need arises.
Jacqueline Holden
a month ago
6/29/23 Josh came out to look at a copper gas line that needed to be replaced and brought to code. After one look at the line he said it would be $1000. We asked for a breakdown of the charges to help us understand but he said they don’t do that. He was not friendly or very helpful. I’m currently contacting other companies. I’ve used Cregger plumbing several times and this experience was very disappointing.
Michael Brewer
10 months ago
The annual inspection of the backflow valve on the boiler at The Christian Community.The appointment was easy to arrange. The work was done efficiently and on schedule. We had been told last year that the valve would probably need work. Events proved that assessment correct, and we had the valve repaired. This was done at well below the estimated price. We are grateful to Cregger for having found a way to do this for us.This year, everything worked perfectly. We are grateful for the work that was done last year, and for the quick and efficient visit this year.
This is the second time we had James from Cregger Plumbing come out. The first time was to discover the cause of a plumbing back up. He diagnosed the issue and fixed it promptly and accurately.This time, he installed a sink and the garbage disposal. Top-notch service and everything was done very well. Highly recommend!
Braeden was so Informative, and fast; and DID THE JOB. We couldn't do laundry and clean our kids clothes. Will use Cregger for ALL plumbing issues going forward.
Terrance Macklin
a month ago
Great service, answered any questions I had, great plumbing techs.
Thank you so much 😊
Technician Kal performed the work of replacing a fan motor. He was very knowledgeable and was able to work around many issues. He also showed me the difference of how the bad motor performed compared to the new one. The cost of fan motor replacement was $795. The office was able to value a coupon from Angi's list which further reduced the price by $89. I appreciate the good attitude of the office and great work of the technician. I would recommend Cregger for any HVAC or plumbing job.
Beq vyper (BelaWren)
a year ago
I had them recommended by a coworker and am very glad I did. They managed to find a HVAC repair tech for same day evaluation. They had to order the part but he was out promptly the next day to install it.The plumber was younger but equally pleasant to work with and I'm happy with the new copper got water lines. It wasn't cheap but I'm very happy with the work they did.
Howard Brophy
4 weeks ago
Donovan did a great job. Very informative and helpful.
Annual check up for our boiler. Our guy was very knowledgeable and explained everything in detail. On time, great communication, highly recommend.
Denise Matthews
2 years ago
Absolutely THE best customer service and service organization around!! I will always utilize this company. We were impacted by the flood and sewage problem. I called Monday morning and someone was at house the same day. Very honest, truthful and professional - and compassionate to my water heater and furnace issues. The folks went above and beyond to help my family through this crisis and I appreciate the honest estimates. I never felt I was being gouged or duped into adding additional services unnecessarily. Great people and honestly quality workmanship. Thank you for helping us in our crisis!
Kevin was excellent! Very professional but easy going at the same time. He quoted the price after looking at the job and then did what he said he would do!! Thank you Kevin & everyone at CREGGER plumbing 1st class all the way,….
Claire Mahoney
3 months ago
Danny (the plumber) was very kind and informative...and patient! when explaining the issues needing repair/replacement. The prices are very fair and will definitely use Cregger in the future!
Derek Mackie from Cregger Plumbing, Heating and Cooling came to my home to do a 1year sump pump inspection.Derek performed excellent service, was prompt and has very good knowledge and job experience. His professionalism was impeccable!!!!!Thank you,Dan Jones
Pamela Stasko
4 months ago
Date of service March 6, 2023.
Service personnel arrived within the scheduled 5-hour time period. Texted me 15-20 minutes prior to arriving. Addressed the issue as I described and checked additional associated piping. Were polite and explained their findings and services performed.
I love these guys. Ever try getting water out of your gas line? Me neither but Cregger Plumbing are experts at diagnosing and fixing the problem. Fast , Fair and professional- I am Super Happy!!!!
Raynna Thomas
10 months ago
Let me get it right this time. I had the pleasure of being serviced by brothers Carl and Colin. This is the third posting I am making, but I am including them both this time instead of individually. Both of them are very energetic and knowledgeable about their skill sets. Carl not only diagnosed the issue with my water heater, but he also educated me how to light the pilot. Colin as well educated me on plumbing things and got the job done. The communication between them is amazing. While I still have some things to take care of, I can honestly say that I am looking forward to working with them again in the near future. I am just thankful to have found a company that has plumbing, heating and cooling services rather than having to call several different companies. I recommend using Cregger and ask for Carl (heating/cooling) and Colin Brune (plumbing).
David Holland
8 months ago
We needed a building winterized. Cregger was the only company willing to take on the job. They arrived at the appointed time and completed the work with no problem. I would highly recommend Cregger Plumbing.
This is who to call when you have issues. They were fast, reliable, fair, professional, and nice. The main guy I worked with was Ryan and he took extra care to explain everything and show me what was needed and why. Felt I was getting exactly what I needed (no up sell or trying to rip me off bc I am a female). I have a family member who was in the same business and he told me the price I was getting was very fair for the extensive work that I needed. The crew that showed up worked hard and did a great job. The only place I will call for big jobs!
We wanted to find out why our tub gurgled when the toilet flushed. Andrew was thorough and friendly. He fixed that and also advised for another issue. Very satisfied.
Alayna Young
3 months ago
I had the Cregger Plumbing come out to diagnose a problem with my Heat Boiler. They were able to diagnose the problem quickly and provide me with a quote. I have not done the repair yet.
Meheret Kassa
6 months ago
We have always had a great experience with Cregger and today was no different. Today Scott came out and he was very professional and friendly. He quickly addressed our issue. Highly recommend!
Excellent serviceReasonable PricingExplained all work done in detailTechnician/ plumber Brandon was politeand cleaned up work area when done.He also pointed out additional items that could be corrected at a later time.
Natalie Nicholas
8 months ago
Just when I thought I'd met the best person at Cregger, then I meet another! Shane did not disappoint. He was knowledgeable and a good communicator. I appreciate the work he did in our home. Jen and Liz on the phone were great as well. If you hire this company, you won't be disappointed.
Kevin Czerney
7 months ago
My condo association has used Cregger Plumbing for a number of years to service and repair our boilers, as well as for various plumbing repair issues. I appreciate the professionalism and technical competence of their team to address a variety of issues. They are also consistently available for us in emergencies and on short-notice. I would highly recommend them for your plumbing, heating and cooling service, maintenance and repair.
Mathew Harris
11 months ago
Brady was over today. He was on time, extremely polite, and got the job done within 20 minutes. If I ever have plumbing issues again, I know who to call. Highly recommend.
Huntego Limited
3 months ago
I called Cregger for an estimate on a new central air unit. The 1910 home I purchased did not have air conditioning. They showed up to inspect my current forced air furnace, determined what size of central air unit was needed and provided an estimate. They were very detailed in our proposal and the quote was affordable. On installation day, received a call that they were 30 minutes out and on time. The team was professional and explained what was going to be completed. Derrick Williams knows his craft and installation went as planned. AWESOME work! I would highly recommend Cregger for all of your heating, plumbing and cooling needs.
Scott Wheeler
4 months ago
Excellent service!! The person that scheduled me was extremely helpful and the technician that provided the service was great.
WATER HEATER REPLACEMENTBrandon and Maria we're great. Up front and honest about costs and options available to me, allowed us to get our water heater replaced with only having one day of cold showers!CAST IRON SEWAGE PIPE REPLACED WITH PVC2021 - We had a sewer pipe replaced and it seems google reviews will not let me add another review so I will add here.2021 - Brandon was great (again) and answered all my questions. Quick and friendly service and the new pvc pipe looks better than the cracked cast iron. Thanks again I would recommend Cregger, 5 stars.4/4/22 - Service Call for a sewer line cleaning I am adding to this review. Great service as usual, friendly knowledgeable service much appreciated.
Cregger solved a problem in 10 minutes that another company was unable to solve at all. If only we had found Cregger 3 years ago! We highly recommend them. They are extremely competent, knowledgeable, and honest.
Dylan Nelson
4 months ago
Chris was very nice, no pressure, handled my issue swiftly and even offered advice on a few other unrelated questions I had. Definitely going back.
Francine mott
a month ago
I would like to do thanks the two young men who came to my house and they really did an amazing job. . they just did it yesterday and I appreciate them in your company for doing a wonderful job. Thank you. That’s what I had in my house when they came in it was leaning everywhere. I would love to thank y’all again.
William Hodgson
4 weeks ago
Living in South FL and having a rental in MI can be challenging when it comes to repairs and upkeep. I usually use a different company, but Cregger was much better priced, worked with my tenant to schedule a time convenient for all, showed up when they said and got the job done quickly. They will be my new Go To
Sharon Khousakoun
4 months ago
I recently had a leaking shower in my bathroom and reached out for help. I was extremely impressed with the service I received. The communication was excellent from start to finish, with the Eric keeping me informed every step of the way.What impressed me the most was how quickly they were able to come out and repair the leak and replace the shower valve. They arrived promptly at the scheduled time, and Eric was friendly, professional, and efficient in fixing the problem.Overall, I had a great experience with this plumbing company and would highly recommend them to anyone in need of plumbing services. Their excellent communication and quick response time are truly commendable.
I called Cregger Plumbing (because of such good reviews) to repair a leaky bathtub faucet as well as sink faucet that did not have proper flow. They came out within 2 days and I am happy with the repairs so far. The service guy did show up unannounced which surprised me because I thought I would get a text when he was on his way but that text didn't show up until 10 minutes after he arrived. My service guy was not very personable but he was fine and got the job done. At the end of the day, that's all that matters.
Shawn Brown
10 months ago
Brady Mackie was absolutely wonderful. He was professionable, knowledgeable and personable. I appreciate his work ethic, timeliness and efforts to keep my home clean after the job. I could not have asked for anything more. Thank You
jonathan Stillo
a year ago
I have been a loyal Cregger customer ever since I moved to Ferndale in 2018 after receiving an estimate from Water Work for $11,000 for sewer pipe repair, I contacted Cregger and was quoted a little over $2000 for the same job. They excavated and repaired the broken pipe and since then, have continued to do good quality, affordable work at our house. Most recently, James Liberty and Shane Lafontaine worked on our water heater, toilet, and updating our old 2 handle shower. All of the work was done quickly and with good attention to detail. Cregger will definitely be our first call the next time we have a plumbing issue.
Rent Manager
8 months ago
Cregger has been servicing my rentals for over 5 years. They are responsive and always do a great job.
James came out to repair a leaking kitchen sink. He was very professional and knowledgeable. He advised me that I had two leaks, one he could fix today and he recommended that I contact Delta for a replacement for the sprayer head because it should still be under warranty. I also asked him about a separate issue that he was not called out for which was snaking my drain in the basement due to backup. He graciously took the time to educate me on my options. I would definitely recommend Cregger Plumbing and they will be my go to team in the future!
The gentlemen arrived early, kept me informed of each aspect of the job. Was very through and double and triple checked each thing he did. He was wonderful.
Jennifer Diefenthaler
8 months ago
Kevin has done quite a bit of work at our house and does such a great job explaining the issue. I like that he gives us options and doesn’t immediately jump to the most expensive option or use fear mongering tactics that other companies use. Every plumber we have had out from Cregger has been so trustworthy and that is why we continue to recommend them!
I needed an emergency response on a Sunday. They communicated well, gave the price breakdown and explained what might change once they arrived to evaluate the repair. The team in the van texted when they were on their way, exhibited professionalism, kept the area as clean as possible, and fixed my problem as quickly as possible. You never want to have an emergency plumbing repair, but knowing that Cregger is there is reassuring. I would definitely call on them again.
Joseph Bochinski
2 years ago
The plumber that came out to the house (Chris) was very professional. He talked me through what he was testing as he was trying to determine the cause of the blockage. He fixed it and cleaned up after himself and helped me set up the follow up appointment. At the follow up appointment they determined the cause and got our plumbing back to normal. I was very pleased with the service and their professionalism.
Cregger did a phenomenal job. Chris, who came to do the work, was professional, courteous, and knowledgeable. He took the time to explain what he was going to do before starting the job and then went through what he had done once the work was completed. This company is fair and honest. I would definitely use them again and refer this company to others. The friendly office staff also worked with me to set an appointment that met my schedule.
Just had Tom come out and saved the day with a new water heater to replace our busted one. He was great. Love working with Cregger, and I appreciate everything from their customer service to the app that keeps us posted on the status of a maintenance appointment. Highly recommend.
Trevor West
10 months ago
Cregger re-plumbed our whole house, installed a water heater, installed a new whole house humidifier and dropped a chimney liner in our chimney. All of the work we’ve had done has been spectacular, we honestly couldn’t be happier and enthusiastically recommend using them.
Norman Witte III (Meph)
a week ago
My issue was not in the scope of their qualifications, because it was more roofing related than HVAC. The tech gave me a referral, and told me exactly what to ask for. He answered all of my questions thoroughly and gave me some good piece of mind that really eased the anxiety of what I have been dealing with. This is my first home purchase, and I plan to stay here for a long time, and it's great to know that Cregger has my back when it comes to the difficult task of heating and cooling a 100 year old house. There are plenty of professionals out there, but what I really needed was good communication, and kindness in helping me solve a difficult problem, and for that they will always be my first go-to for any future HVAC and plumbing needs.
Very nice to do business with. Very polite. A job well done
Office Manager
3 years ago
My company Orchard Collision had a great experience with George from Cregger. He came right in isolated the problem, left to get the part and returned earlier that he said to install it and had our heat working like a champ. Great company to do business with. The company associate George had excellent customer service.
Lisa Rocquemore
3 years ago
James called to let me know he was outside (arrived well within timeframe of appointment) and ASR’s about my issue. He checked it out and gave me two options and the pros and cons. He looked for my shutoff valve and went with me to my neighbors to find the valve for all our 4 houses. He quoted me a fair price and quickly and efficiently fixed my issue stopping the leaking water going under the walls into my house. He was very pleasant and professional and I was able to give me an appointment the very next day. I would recommend Cregger Plumbing and their employee James to anyone needing quick, immediate, quality service. I’m a satisfied customer
Alonzo Williams
4 weeks ago
I recently had the pleasure of hiring Cregger Plumbing, Heating, and Cooling for a plumbing issue at my residence, and I must say that their service was nothing short of exceptional. From start to finish, they demonstrated professionalism, efficiency, and an impressive level of expertise that surpassed all my expectations.Right from the moment I contacted their office, I was greeted with a friendly and helpful voice on the other end of the line. The representative patiently listened to my problem and scheduled an appointment at a convenient time for me. The fact that they were able to accommodate my request promptly was a testament to their commitment to customer satisfaction.When the Cregger Plumbing, Heating, and Cooling technician arrived at my home, I was immediately impressed by their professionalism and punctuality. They were well-groomed, wearing a company uniform, and arrived within the designated time window. Their courteous demeanor and friendly attitude put me at ease right away, ensuring a positive experience from the start.The technician conducted a thorough assessment of the plumbing issue and provided a clear explanation of the problem along with a detailed plan of action. They patiently answered all of my questions and addressed any concerns I had, ensuring that I understood the scope of the work that needed to be done.The work itself was carried out with utmost precision and efficiency. The technician displayed a high level of skill and knowledge, employing industry best practices to resolve the plumbing problem. They came fully equipped with all the necessary tools and spare parts, minimizing any potential delays or inconveniences. The job was completed swiftly, yet with meticulous attention to detail.Furthermore, I was impressed by the cleanliness and tidiness maintained throughout the process. The technician ensured that any debris or mess resulting from the repair work was promptly cleaned up, leaving my home in pristine condition.To top it all off, the pricing was fair and transparent. The final invoice aligned perfectly with the initial estimate provided, without any unexpected or hidden charges. This level of honesty and integrity in their business dealings is truly commendable.In conclusion, I wholeheartedly recommend Cregger Plumbing, Heating, and Cooling for any plumbing needs. Their exceptional service, combined with their knowledgeable and skilled technicians, sets them apart from the rest. From the moment of contact to the completion of the job, their commitment to excellence was evident. Cregger Plumbing, Heating, and Cooling have earned my trust and loyalty, and they will be my go-to professionals for any future plumbing, heating, or cooling requirements.Alonzo WilliamsP.S. As. i was writing this review i receive a follow up call from the company to make sure everything went well.Thanks You
We recently had a plumbing emergency and Phil from Cregger Plumbing came to the rescue. He was very thorough and professional. He got the job done and communicated clearly about what to expect and what was going on throughout the time he was here. The price was reasonable. I especially appreciated that Cregger sent someone out within about an hour of my initial call. We will definitely go with Cregger in the future if needed.
Pauline Atiyeh
7 months ago
Derek was absolutely amazing. Professional, explained absolutely everything I needed to know in detail about how my unit worked and what went wrong and what to look out for in the future, he was very thorough and took his time inspecting and making sure everything was running smoothly.He was super friendly and kind and overall I feel very lucky that he was our guy! 🌟🌟🌟🌟🌟Thank you Derek!
Kevin F. was incredible! We had a serious leak that left both our living room and basement a mess! Kevin was able to assess and find the root cause in less than an hour! That saved us so much time, headaches and emotional damage of tearing down the walls to find the issue. He was able to return the next day in order to fix and we're truly grateful for the A1 service.
Cindee Conklin
2 months ago
Matt was wonderful! Answered all our questions without getting annoyed!!
Andrew was great. Very professional and knowledgeable. He was great at explaining what the problem was and showing me the pictures on the camera. He was able to resolve the clogged drain. I would definitely recommend him and Cregger plumbing!
Very pleased with the service provided by Cregger Plumbing, Heating & Cooling. I am a first time customer and would highly recommend. I will not hesitate calling them in the future. Thank you!
Ashley Leppink
3 years ago
Very impressed with James and the professional and friendly service he provided. James was very knowledgeable and able to diagnose and fix the leak we were experiencingin our main powder room quickly. I will definitely be calling Cregger again for all of our future plumbing needs!
I have used them on two of my properties and they have been great both times.
Douglas Coombs
2 months ago
The tech was very personable, took time to explain things in excellent detail, and a pleasure to speak with.
carina torres
6 months ago
they came to my house and repaired my furnace with just a needed part when randazzo was goinng to charge me $9,200 for a new one when i didnt need a new one
Chandana DeSilva
4 years ago
Excellent work. They came in about two weeks ago to give an estimate and it took less than 15 minutes for them to do that. Very efficient. The job was to remove two copper pipe about 24 feet in length and replace them with Pex tubing and also add Heat Tape to avoid freezing during cold weather. Yesterday (6/7/19) Kevin from Cregger Plumbing arrived within the window they provided. He is very professional and completed the job within the promised time frame. Their charges were very reasonable. It is not fun to work in a crawl space which is only 4 feet high and Kevin never complained about anything. Very pleasant person. I will recommend this company to anyone. Thank you.
Super professional, proficient and effective. Cregger Plumbing did an excellent job on replacing pipes in the floor of my basement.
Richard Phillips
3 years ago
Cregger responded quickly and politely to all my calls, questions and concerns. They got out to my house within two days of calling them and they were able to complete multiple tasks within the same day. Kevin did an excellent job and is a terrific representative of Cregger plumbing. The price was very reasonable for the high quality of work I received.
Had toilet installed. Talked over project with office rep. She was knowledgeable about this type of work. Set up appt. for plumbing technician to come to house. Technician arrived on time. Removed old toilet and was in process of installing new one when damage was discovered in the cracked porcelain on the side of the appliance. I had ordered the toilet via Amazon, and it was damaged in transit. Project was halted until replacement was available four days later. Technician returned (different person this time) and completed installation. Efficient professional. Appliance works perfectly with no problems at all. Payment was made via phone to the office after the technician left. Cregger's always knows what to do. I have never had a single problem with this company in the years I have worked with them. I have worked with various staff persons, and they without exception have all been excellent. Whenever I have an issue, I simply call Cregger's which gives me great peace of mind knowing my problem will soon be solved.
Jennifer Berrigan
a year ago
Hired them to replace my thermostat. The old wiring system didn’t have the necessary wires needed to complete the installation but they were able to come back and finish the job. Thank you for the remedy!
Karl Reading
9 months ago
06/2022: I called Cregger based on a referral of my good friend and neighbor. I had never heard of them before. I needed emergency services rather than waiting a few days. They kept me informed via phone and text of when they would have their technician available. Everyone I spoke with (front desk to technician) was extremely courteous and forthcoming with information. They showed up when they said they would, and took care of the drain problems we were having. They also provided insight via camera as to what may be causing our issue. I will not hesitate to call them in the future. They are now my go-to for plumbing.08/09/2022: I called Cregger as I found an old cast pipe in my basement leading to a bathroom that had finally given way at the joint. They came out in a day or so, and re-piped it for me with no issues. Cost as expected, and as quoted. Fantastic work!11/07/22: I used Cregger yet again. This time I needed a hot water tank replaced. The quote over the phone was what I expected. They had a same-day slot that opened up, so I took it. A few hours later, I have a working hot-water tank! Great service, and Derrick was fantastic. Very courteous and professional! I can't recommend these guys enough.I think I need to inquire about whether or not they have a rewards program for frequent users..
We’ve now used Cregger a number of times for dishwasher installation, faucet replacement, drain line scope and other services. They are helpful, friendly, and trustworthy.
Alex Vendramini
a year ago
Cregger was able to come address my plumbing issue on a weekend. The technicians were knowledgeable and walked me through the process step by step. All in all it was a very good experience! would recommend.
Brian was very friendly and explained what was needed and what he was going to do. Came to the house quickly late on a Sunday night to snake a backed up sewer drain. Cleaned up after himself and explained next steps if needed! Very happy with the service! Thank you Brian!
Karen Przytakoski
2 years ago
I am so happy with Cregger Plumbing. It started with meeting Bill. Then his crew came to do the work, AWESOME! They had to bury my sump pump line from my house to the sewer line. Great crew, I cannot say enough of the fine work and cleanup they did. I am a happy customer!!I will be calling them again if I have any other problems. You should too!! Great work! Thank you again Bill and to your crew on my job!Sincerely,Karen P.
We were experiencing issues in one of our bathrooms and Cregger was able to send someone out within a few hours. Ryan was kind and professional and extremely efficient at solving the issue. We are very happy with the Cregger
David Capoferi
4 months ago
Kevin there came out for a rough plumbing bid and they were able to schedule and get me completed in under 2 weeks...Very good experience !
Extremely professional, timely and amazing service all around. Emily in the office gave the best customer service when it came to contacting our insurance to get certain info, Monica was amazing as well and then the team that came out was quick and attentive just amazing, our side yard was completely ripped apart but they finished the job it was perfection.I highly recommend using Cregger for all our issues if needed.
Bonnie Panetta
a year ago
Maria was great along with her partner. The cost was more than I was prepared for but hopefully my drainage problems are now fixed for at least a year. I appreciate their promptness their politeness and their diligence.
Woke up to my basement drain backing up, called Creggar and they came out within an hour and got my drain flowing. So greatful for their service. Ryan and crew that came out were professional, courteous and polite. Will definitely use them again for any plumbing issues!
Will Greenlee
5 months ago
I am more than impressed with Cregger plumbing. Their quote was about 35% cheaper than a competitor's and yet I could not find any corners cut. They installed new plumbing to a basement shower I was installing, and while they were there I asked them to redo the entire house and replace all of the 1950's galvanized plumbing. They were in and out in one day. They even took the extra effort to install copper in locations where the plumbing was more visible (instead of PEX). It looks great! Chris G. was professional, fast, and a good communicator.
Katie VanderVeen
3 years ago
Hot water heater went bad 36 hours before my house was set to go on the market. Cregger was able to come out the same day I called and was on time for the appointment. Danny did an excellent job and was courteous, professional, and kept me informed. He removed the old tank and installed the new one (including code updates) in a couple hours, and left no mess behind. Price was as quoted and comparable to the quotes I received from other heating/cooling companies in the Royal Oak area. I would use Cregger again for any plumbing, heating, or cooling needs.
This was for my annual outdoor drain clean out. Brandon did an excellent job clearing the tree roots, was very courteous, professional. The price is very reasonable. I was fortunate to find Cregger Plumbing about 20 years ago when I had to have part of my sewer line replaced, and the annual maintenance has kept me from having problems ever since. Thank you Cregger!
tonia stewart
4 months ago
Ryan and Drew are the best! They came on time and ready to work. Services were quick and efficient! I will most definitely be referring the company and especially Ryan and Drew to all family for future business! I couldn’t stop thanking them
We have services from Craggier Plumbing Heating & Cooling few times already. The company always responded immediately and had the services scheduled at earliest availability. The services were always conducted with quality expected and help us have few urgent issues resolved.
Lauren Jasinski
3 years ago
I was very happy with both plumbing and HVAC appointments I have made with Cregger. They were able to fit in appointments quickly and the technicians were knowledgeable and friendly. One appointment I had was 90 minutes late with no explanation and that can be frustrating - but I also understand how difficult it is to schedule service calls.
Cindy Anthony
2 weeks ago
Always good service from Cregger...been a loyal customer for about 30 years!
James from Cregger Plumbing was very professional , helpful and hard- working. When I bought the house I never had the drain work so well. It is excellent! Also the toilet works great and looks good too! Thanks again for your hard work . Another excellent job done! Thanks again James!!
David Zamler DDS
3 years ago
Cregger Plumbing has been servicing our business for many years! We are very satisfied with all the work they've done. Always prompt & thorough with our plumbing needs. James took care of our most recent repair he was very professional and went above & beyond explaining all that was needed & what was done. Thanks James
Derrick quickly identified and fixed our A/C problem. He had the replacement part with him.He also pointed out other damage the problem had caused, where we might need to have other repairs later. At the end, he didn't fail to recommend a cleaning, and easily showed why we need that.The whole experience was friendly and professional. Derrick was able to arrive sooner than planned, but checked with us first. He was easy to understand and talk with. He came equipped to take our credit card payment. No-problem service overall.
Daniel Mancia
3 years ago
James did a great job setting up my new kitchen sink. Very professional, clearly knows his stuff and took time to show me how everything worked before he left. I’m a repeat customer and will continue to be one. Cregger has reasonable prices, they do excellent work and they stand by it.
Scott was very informative and professional. The repair took no time at all. I would definitely recommend Cregger!!
Donald Wilson
2 months ago
Professional, Punctual , Great Workmanship, Responsive Staff.
Would highly recommend.
Nikeisha Beckford
3 months ago
Cregger has been coming through for me years - from a renter to now homeowner. You won’t be without hot water long if you call Cregger!
Great group of guys one for plumbing and the other for heating. Very detailed, honest and gave options and cared not for the customer to be charged for something they don't need. Would use again.
Once again I had a very positive experience with Cregger. The first visit didn't do it but they came back 10 days later and made it right. No charge! This is a reputable business. I've meet Brian a couple of times now. Feel safe with Brian on the job.
Amanda Holland
11 months ago
Brady Cregger was a great person to come out. He explained everything in detail and was so sweet to our little one. We appreciate all of his help!
I’ve used Cregger in the past for all of my plumbing needs. This time I needed AC work done and I needed it done immediately… on a Saturday. . Called around a couple of other shops, some weren’t open, some couldn’t fit me in til the next week or two. So I returned to ol’ faithful. Gave Cregger a call and thank God they were able to get a tech, Scott, out to diagnose my AC issues a couple hours later. Scott was extremely polite, knowledgeable and professional. He explained my options which ultimately boiled down to me having to replace my entire A/C unit/system. Just as I was about to despair, figuring I’d have to wait days or weeks to schedule a time to get these guys out here to do the tear out and new install, Scott worked some magic and made it all happen IN THE SAME DAY. 24 hours after my old AC went out, I had a brand new AC unit installed and blowing cold air into my home again! My wife and two young sons definitely appreciated it. The estimate and the price I paid were identical. No surprise charges or anything like that. Scott took the time to show me what he was doing, why it needed to be done, and what parts he needed to do it. Everything was transparent.Will continue to be a faithful customer moving forward. Scott deserves a raise;)
Alyssa Gagne
8 months ago
Eric was on time, very knowledgeable, answered all of my questions, gave me options and pricing before beginning work, and explained things in good detail. Overall, he went above and beyond to exceed expectations!
We came home and noticed our air conditioning was out! Carl was professional and so quick. He even let us know we need a new hot water heater ASAP! Thank you for everything!
I finally found a plumber that I can trust to diagnose the problem and repair it. Thank you Cregger plumbing. Thank you Kevin for being so professional and for helping to solve our low hot water pressure issue along with other repair services. I will definitely use your services again and have already recommended your company to other family members.
Casandra Lang
5 months ago
We had three gas leaks in our basement and Cregger had someone out within 10 minutes of me making the phone call. Carl was our technician and he was literally one of the nicest people I've ever met. He was in and out in like 25 minutes and walked me through everything he did. They charged me such a low price for being a first time customer and I just couldn't recommend them enough. We were without heat for 14 hours and to have them come so promptly was a godsend. Definitely use them!
Nicole Grusser
5 months ago
I called at 9 am on a Saturday and they got to my house in less than an hour beyond Happy! Very impressed because my go to company is closed on the weekends now!
Amazing service. Would absolutely recommend to my friends. Their technician was very courteous and answered all my questions. He repaired my furnace in just a few hours. Plus, the quote came in a few hundred dollars less then the competition. All and all fabulous work!
Gary Brancaleone
a week ago
Very good experience with the work done on 3/9/2022. Kevin Spencer is a real professional. His is very knowledgeable, respectful, and communicated fully about the work he would be doing. It is very clear that Kevin is focused on meeting the plumbing needs of his customers and he does it very well. I have always been happy with Cregger Plumbing and Kevin continues to reaffirm my good feelings toward the company.
Lisa Chisnell
a month ago
Braeden was exceptional! He came out to fix a leak under our kitchen sink. He made sure I knew all my options, and showed me exactly where the crack in drain was. I had other questions which he was more than happy to explain plumbing to me in laymans terms.Also, he was so personable and friendly, and easy going. A joy to talk with. He completed the job pretty quickly, I thought, and went over everything. Works great! No more leaking. Price was very fair also!Very pleased with Cregger.We had to use them in the past for a big sewer line project. Kevin S. and Sadar were excellent on that. The work needed was extensive, and they did an amazing job!Kevin came highly recommended to me which is why I requested he do the work.I requested him this time also, but he was unavailable. But, not to worry, as Braeden is of the same caliber! Cregger obviously is very careful to employ the best candidates!Not that anyone enjoys having to call the plumber, but it is nice to know our home is in good hands when we call Cregger!
Preston Banks
5 months ago
I would 100% recommend Cregger Plumbing. I worked with Brandon who came out and provided my mom and I an estimate on the work that needed to be done. He then came back out with a co worker Alex who handled a difficult job that required opening a bathroom wall. Brandon was neat and he communicated what needed to be done or what step he was on along the way. I definitely recommend this business.
Tanisha Johnson
a year ago
Matt and his partner came out to take a look at a ceiling leak. The two men were very nice and professional and did not try to take my money. The cause of the leak was not obvious and required some exploratory demo but instead of jumping into doing the demo themselves they offered us alternative options that would save us a significant amount of money off of the total cost to repair. A company that shows some integrity goes a long way for me. I’ll definitely reach out to them in the future.
Christopher Hoef (Mesmerist)
7 months ago
Had Carl Brune come over to take care of some rattling in the furnace after I had sent a video detailing what it had sounded like. After taking care of a different issue upon startup of the furnace, he stayed for another hour checking different things - not because it was still making noise, everything sounded fine, but because the noise he fixed didn't sound like the noise from the video I sent and he wanted to make sure THAT was fixed. Cheerful, thorough, and professional, just an overall great experience.
Jeffrey Diefenthaler
3 months ago
We have hired Cregger for several projects and have always been happy with their work. They are professional and thorough.
Cregger did an excellent job roughing in plumbing for shampoo bowls and sinks for my soon to open salon. They came out and gave an estimate, were in contact with my contractor, handled all the permits and scheduling inspections with the city. They will come back and connect everything when the work passes inspection with ease. The price was fair and the gentleman who did the work were polite and took great care with my space. I would confidently recommend Cregger to anyone needing their services!
mary schusterbauer
3 months ago
Ryan was friendly and efficient. Also, I liked getting the text (with his picture) letting me know he was on his way.
Same day appointment. Very knowledgeable and fair pricing. Would definitely recommend
Stacy Comoford
a week ago
Danny quickly diagnosed and fixed the problem. He was clean and efficient. Another great experience with a Cregger plumber!
Jennifer Latkowski
a year ago
I cannot speak to the cost as I had a couple of things done (capping an old gas line in the back of the house and adding a shutoff valve to the stove). Derek was professional and thorough and did the work quickly and without any disruption.
First time using Cregger plumbing.Michael came out to check the sewer line and vent pipe. Sewer checked out fine and Michael was polite and answered all my questions. For safety reasons it was scheduled for another day for James and Michael to repair the vent pipe.James was great,. Michael showed him the the issue and they cleaned a repaired the vent pipe. James is very knowledgeable and thorough.Both times Michael and James didn't try to sell me something I didn't need and the bill came in under the quoted price.This is a great company to do business with!
Kaushika Patel
2 years ago
I called them for an emergency repair last night during heavy rains when our sump pump failed and water began to fill up and not drain. Thank goodness they were able to call an additional technician when they said I’d have to wait till morning as we were manually emptying it at that point. When Kevin arrived. He did a fantastic job. He was able to bring a new sump pump and necessary parts. Installed it perfectly and answered all our questions patiently so we understood rain drains are set up and why some other areas were getting backed up with water. Once he started the pump it all drained out and minimal damage because they responded so quickly. Thank you to their team. It was great to see they had a trained female plumber with him helping too. Would use them again
Service is always excellent whenever I use Cregger Plumbing. They always let you know what the cost will be upfront. Workers are courteous, friendly and very efficient. I continue to recommend them to everyone.
Richard Chritz
2 months ago
The tech came same day and replaced my water heater in just a couple hours. Fast and professional job.
Meaghan Chiesa
2 months ago
Had a wonderful experience getting our furnace and AC unit tuned up. Incredibly professional, communicative, and efficient. Highly recommend Cregger for any heating and cooling needs.
Didier Huber Coaching & Consulting
4 years ago
We contacted Cregger based on all the great reviews to install a Rheem water heater. James arrived right on time and did an amazing job installing the heater. Very professional friendly and efficient. We were so impressed that James will be our plumber on duty for any future work. Also, pricing was very appropriate and way cheaper than the Lowe's or Homer Depot who charge 50% more.
after having a negative experience with a local family-owned plumbing company, a friend recommended Cregger instead. everyone I spoke with, from the office to the guys who came and worked on my issue (a broken pipe under the crawl that led to sewage overflow into the crawl space) was professional and friendly. best of all, they got the job done. I will definitely use them the next time I have a plumbing issue, and recommend them to anyone local who needs a good plumber!
Cregger changed out our plumbing to pex and repaired a leaking toilet that was dripping into our basement. Ryan C. was very friendly, professional, and knowledgeable. We’ve used Cregger on more than one occasion, will continue to use them, and would like to take this time to recommend them!
Andrew Conroy
4 months ago
Ryan with Cregger was great! Timely, professional, and educational. Talked you through everything he saw and how he would fix it in a way that’s easy for anyone to understand. Cregger and Ryan specifically is an easy recommendation for plumbing repairs.
My experience with this company was unmatched and I will not use another service for heating and cooling unless they don’t do the service. My boyfriend and I moved into a older home with a boiler system. We were completely lost on what to do with it as it needed a lot of work. I did some research and found a few places but decided with Cregger. They replaced the boiler, removed the old one, fixed the pipes, checked the radiators, replaced the air valves and replaced the thermostat. They are able to do smart thermostats my house was just too old to handle it. They are affordable and their customer service is completely unmatched!!! Any issues that we have we give them a call and send some one out either same or next day. I can’t stress how much I would go with this company over any other heating and cooling company. Especially if you have a boiler! There warranty is the best!
The crew of Mark, David, and Kyle did a great job of replacing my sewer line. They kept me informed of what was going on, tried everything they could to keep the job as small as possible, and were professional and polite. I would definitely recommend Cregger Plumbing and these guys did a fine job. David's skills on the digger, in my small backyard, were impressive!
Gayle Baxter
3 months ago
This is not my first rodeo with Creggar plumbing. What ever needs to be fixed Is done in a fine way the first and only time. I never have the same issue. I have a older home I love the additional feedback too!
Braeden was extremely professional, knowledgeable, and gave sound advice on courses of action that could be taken to solve the problem! A+
James L from Cregger was our service person. He arrived on time and quickly identified and fixed the issue. He was also very friendly and courteous. I would recommend Cregger from this experience and others we’ve had with them. Prices are reasonable too.
Ann Salinger
6 months ago
Braeden completed the job quickly and thoroughly explained the installation process and well as a few tips to keep our sump pump working well for the next few years. I would definitely use Cregger again!
Terri Cafcalas
8 months ago
We used Cregger's services again today, and Derek was very organized, prepared, and efficient! He serviced our HVAC and did a great job!
We would definitely recommend Cregger for any plumbing and heating needs.
New review (1/2020)I have used Cregger several times and have reviewed them previously (see original post below) but felt the need to review again. This morning I discovered that my toilet was leaking from the base. I called Cregger and they had someone out a few hours later to fix the issue! Danny was kind, professional, and helpful. He quickly diagnosed the issue and quoted a fair price. When he began the fix, the leak was more extensive than he anticipated but he still honored the original quote. He explained exactly what was required and quickly fixed the issue. I've also been having some problems with my sink so while he was there I asked Danny to take a look. After looking at the sink he provided an estimate to permanently fix the issue, and also tightened a few connections to help in the near term with the leak (all at no additional charge). Danny was great! As was Cregger, I will continue to use them for my plumbing issues!Original Review (4/2019)Had a slight leak in the water line into my hot water heater. Cregger came out and diagnosed the problem, then sent a quote the next day. I was also having an issue with my toilet, and the tech (Jeff) looked at that while he was there free of charge. The next day I had several questions for Jeff about the quote, and the customer service was great! Cregger had Jeff call me and he spent almost 10 minutes answering all my questions. I never felt rushed and I felt like he truly cared about helping me fix the problem. We had Jeff come out a few days later to do the work and he fixed everything! Even took care of one other small request free of charge, even though it wasn't part of the quote! Great customer service, and Jeff was friendly, knowledgeable, and professional. Will be using Cregger again for future plumbing issues.
Catherine Nichols
6 months ago
Technician came out twice to repair my furnace. Ended up being an easy fix. He was very professional, didn’t charge me to come back the second time. Very knowledgeable. I would definitely use these guys again
Akira Yamamoto
11 months ago
Very efficient and professional. Provided a solution, which was minimally invasive. This was the second time we had Cregger Plumbing address our plumbing related issues, and we were very satisfied with their services. If something else happens again, they will be the one to receive our call.
Marisa Dinkel
a month ago
nick was very professional and resourceful. recommend requesting him if possible
wellington mutize
8 months ago
Carl Brune was great to work with. He had a lot of knowledge regarding what he was doing and did gave me some important useful information that ai can use as a homeowner. I would recommend these guys anytime. Great to work with.
Melissa Talamonti
3 years ago
Bob from Creggar Plumbing did a great job. Not only did he diagnose our problem but he also fixed it within the same day. I appreciated his quick turnaround time, professionalism and patience. I would definitely recommend using this company.
I’ve used them multiple times for different reasons. Been happy with the results each time. Each person who came out was friendly, professional and a pleasure to have in my home. I’m
Dana Erickson
5 months ago
The guys were super helpful and great to work with. Bonus points for it being a super quick and easy fix.
Cregger has highly knowledgeable and personable technicians. They’re also very responsive. I called on Monday and they were here on Tuesday. In June. Response time is obviously critical in hot months!
Thank you to Cregger! 5 stars
Rachel Seeley
2 months ago
My AC stopped working and Derrick came out to assess. He was able to have it fixed within an hour, was friendly, clean and personable. Great service
Holly Weberman
a week ago
Great job - fast and very helpful!
Elizabeth Karg
3 years ago
We bought a home in the spring time and after moving in two weeks ago we discovered that the AC unit wouldn’t turn on. We were able to get service in a week after we reached out to Cregger and Kal was our technician. He was fantastic. He noticed that there were two thermostats in our house (we didn’t even know that since it was hiding behind tape in the basement), he rewired it to the correct thermostat, checked that our furnace worked, cleaned the ac unit once it was plugged in, and explained to me that our coils were corroding due to an animal peeing on the system. He went above and beyond, and I’m so grateful for his time. I’ll definitely be a returning customer for Cregger Company.
Joyce Abedka
7 months ago
Cregger showed up on time and was very friendly. They did exactly what we asked them to do, camera the line from the house to the street and snake out the drains in the yard and basement. Very nice.
Marilyn Schreiber
a month ago
Very good service, Andrew explained everything and answered all my questions. 100% satisfied
Jennifer Buchanan
4 months ago
I’m so thankful to have a new motor installed on my furnace last weekend. The motor wasn’t working on Friday & Carl came first thing Saturday morning and was super knowledgeable about what was needed to get it working. He replaced the motor and made sure all the radiators were working properly. Carl was professional and followed up on Sunday to check the radiators. I would definitely recommend cregger plumbing if you have problems with your furnace. He was on time, skilled, kind, & did a thorough job. He cleaned up afterwards and even made suggestions that would help in the future. Thank you so much!
I would recommend Cregger plumbing services to my family and friends. I needed my sewer drain unclogged. Nick was on time and professional. He answered all my questions. He informatively explained the situation and productivity fixed the problem in a timely manner. He also cleaned the work area nicely.
Angela Haggart
a month ago
We had a great experience with George 3-4 years ago and today we also had a wonderful experience with Derrick. He did a great job, super friendly and really nice conversation. He changed out our thermostat with ease. Would highly recommend Cregger and Derrick!
Paul Christy
11 months ago
I would like to say that I have used this company in the past and they have been nothing but professional. However, We had someone at our house about 6 weeks ago to give us an estimate. We were told he would have it within a week. A week goes by, and then another. I decided to call and see what was going on. I was told that they would call the estimator (guy who showed up to see the project) and get back with me; never heard back. This happened on 3 occasions. At this point, I wouldn't even trust these people with our project as I have given them 3 chances to call me back and simply let me know a status.Updated: I did speak with Derek after I posted this and he did apologize. There was a lot of mis-communication internally and my estimate was deleted out of their system. In all honesty, I like this company, they did admit their wrong doing but did in fact make up for it. So I am changing my rating..
Kathy Metevier-Rizza
a year ago
We have used Cregger Plumbing several times and they always do a great job! I highly recommend them. Their service people are friendly and efficient and their work is top-notch.
Robert Penkala
2 years ago
I had James at our house today and he was outstanding. Cregger was recommended to me by a friend and they are even better than I expected. After having several plumbers not return my phone calls and one not show up on the day of service after staying home from work for 1/2 a day, Cregger was a breath of fresh air. Early, called before arrival so I could get home from work, listened carefully to our problem and assessed/explained what needed to be done. I was very confident after James finished that he had checked everything to make sure our plumbing was in A1 shape. I would recommend Cregger to anyone. Thanks very much for your professional work and customer service!
I had a problem with a pipe that broke under my slab foundation for my boiler heat. Danny and Brady came out and were very professional. They kept us informed every step of the way and were very pleasant to deal with and cleaned everything up when they were finished. They came out right away because I did not have heat during this time. I would highly recommend Cregger Plumbing.
Melissa Tabalno
2 years ago
What a great local company! Derrick was very knowledgeable, helpful and professional! This was the second time I called them and I appreciate they sent the same technician as the first time. If I hadn’t tried to install my own thermostat I probably wouldn’t have had to call them at all. But YouTube has a way of making you think you can do anything. I’ll definitely choose Cregger for any plumbing or HVAC issues we have in the future!
Daniel Bridges
4 months ago
Excellent and quick communication. Two problems: the workers had to go to the store and shortly thereafter, the water sensor alarm went off in the basement. The workers had hooked up a hose to the old hot water heater to drain it and the hose was not in the drain, but on the floor, with the water draining onto the floor. I put the hose back in the drain and stayed there until they returned. Water on basement floor.Second issue: the old tank was leaking into a pan underneath the tank. After the workers left, I went downstairs and the water in the pan was still there. I guess I should have been down there supervising, but I thought that once they removed the old tank, they would have emptied the pan. I’ll have to figure out how to get this water out, now that the new tank is in top of it again.
Stephanie Wilkerson
a year ago
FOLLOW-UP ON RECENT EDIT: I guess it says something when a review grabs the attention of an owner. The evening after I posted my edit below, one of the owners of Cregger called and left me a message regarding the issue. I spoke with Derrick the next morning and they were able to squeeze me in that day. A relatively simple fix later, we have heat, in time for a chilly weekend. Carl was awesome, explained the work he did, and then went over the proper function of the unit with me.EDIT FOR RECENT ISSUE: When we last had Cregger out, they looked at our furnace and said it was in good shape and wouldn't need a tune-up for the winter. Of course, we try to turn it on to heat two days ago and it won't run. I called and explained this issue and was told I could get an appointment 10 DAYS from now. Too bad it's going to get too cold to be without a furnace in that time-frame. Not super happy that we're going to have to PAY someone else to take care of an issue that could have been found when I asked about it or at least advise that we DO have it looked over. - 10.19.21_______________________________________________________It was very easy to call and schedule the service we needed. Kal called before the system sent the text that he was on his way and he was spot on with the timing of his arrival - important during a workday! Kal was very pleasant and efficient with his time. I feel like he checked what was needed and did some minor maintenance to get our system running right again. Easy to pay for the service with card and got the receipt in my email right away.
Katie Andrecovich
8 months ago
We have used Cregger several time and have always had the same result: excellent work! Always on time, efficient and clean up well after themselves, they are our go to every time we have a repair, or issue.
Brooke Booth
8 months ago
This company has integrity and really helped us as we struggled to fix a problem with our boiler. I would recommend them to anyone. I was very impressed with their professional integrity.
Sally Stevens
3 years ago
Very pleased with the work completed by James from Cregger Plumbing. He installed new faucet handles in my bathroom and repaired my toilet. Very conscientious and knowledgeable. He answered all my questions and had the job done in a short time. He thoroughly checked to make sure both the toilet and faucet were working efficiently before he left. Thank you! Definitely will use Cregger Plumbing again- prompt service, fair prices, and highly-trained personnel (James is A+)
Ryan was great. I showed him the problem and he immediately knew what the issue was (failing gasket). He had the part and replace it in minutes.Super friendly guy, easy to talk withEnded up having him replace the gasket on both toilets as a prevention.
I had someone from Creggers come out to snake my drain. A week after my drain overflowed again. Had another Cregger plumber hydro jet and I was told the drain should be fine for a while. A week later the drain overflowed again. I understand the problem may be deeper, but I wish that would've been identified before I spent over $1000 on services.Update - Someone from Creggers reached out to resolve the issue. Customer service is responsive
James was very professional and took the time to discuss the multiple repairs in detail. We had several unrelated plumbing issues, from a basic leaking faucet, to a complete overhaul of our plumbing system. It was clear that he was very knowledgeable.He offered his professional opinion and covered all the bases, presenting options, and ultimately guided us on the path that was right for us in each circumstance.We are very pleased with the workmanship and would not hesitate to recommend or utilize in the future.
Appreciate the professionalism from Shane. Very knowledgeable, efficient and honest. Will definitely call again for any plumbing needs
Cregger sent two crews out at one time...One for a service check on my furnace & one to fix a faucet. Both teams arrived together, were fast friendly & courteous !! Competitive pricing, And like mama always said..You get what you pay for !!
Derrick and James were awesome! I had central air installed in my house and they did a fantastic job. They were quick, thorough and clean. They were friendly and happy to answer all my questions. I am so happy I hired Cregger!
Carlos Ringer
4 months ago
One of the best service providers I've used and will continue to use in the future. Eric S. and his partner went above and beyond to provide a quality experience and fast resolution to my blockage. Cregger's hydrojet service seems to be the next step in my journey but I'm extremely confident they will do an exceptional job. If your looking for plumbing, HVAC, or sewer service look no further.
Boiler was not working properly and only had heat from 2 radiators. Very cold and windy day. Called in the morning and had a wonderful repair man out before 2. He fixed everything and told me exactly what was done and why which is something I really appreciate. Will be using them in the future. Really great service and really nice people. Thank you.
Donald Worrell
2 months ago
Shane and Mark did a very good job.They were professional and friendly.At this point, (they just left a half hourago) everything is fine and I’m very grateful to Shane, Mark and Cregger Plumbing!!
Lynn Wolschlager
a year ago
Our underground pipe outside that drains our sump pump water was blocked. Tom was able to snake the line and use a camera to pinpoint the exact location of the blockage. Him and Kyle did did a great job hand digging the area and replacing the damaged/blocked pipe. We were happy that we were able to get an appointment quickly and that they could get this repaired in a very reasonable amount of time. The price was fair. Very pleased with this company and will call them again if needed.
Amanda Barker
4 months ago
As many have stated, Cregger is THE BEST. At every phase of interacting with this company, people are friendly, professional, patient and willing to explain things thoroughly. They are not the most budget-friendly option in the area, but they are the only plumbers I will use because I actually trust them.Even as someone on a budget, I will gladly prioritize spending a little more to insure not only great quality, but a very low stress process that is solved the first time! Though I have never had an issue, it is very clear to me that they would do the right thing in the event it was necessary.I really wouldn’t over think it, if you have a plumbing problem, do yourself a favor and hire them.
Meredith Summer
3 years ago
I've been using Cregger Plumbing Heating and Cooling for many years and they continue to impress me each time someone comes out! Whenever I call, they are able to send someone quickly, sometimes even the same day! Their plumbers are knowledgeable, friendly, and professional. Kevin Spencer went over and above to take care of the tree roots that were blocking my line. Prices are very reasonable! I HIGHLY recommend Cregger for all of your plumbing and heating/cooling needs! A++++ service!
Scott was very professional and explained things to me. Cleaned the AC unit very well. I highly recommend this company. They have done other work for me in the past. Great company !!!
Jeff came out to our place. Looked at the problem and saw that it was a unique situation (valve replacement). Talked us through the fix, gave us an estimate, and was back the next morning with the required part and done within 2 hours. Had such a fantastic experience
I just had Creggor install one new in-line shut off valve and they did an excellent job. I've been doing business with Creggor for years and they always deliver great work. I don't think to recruit anyone else but Creggor whenever I need a plumbing repair.
Patrick Miller
3 years ago
Very professional company. They were available to come give an estimate the day after I called. They scheduled a date to start work in a timely manner and handled getting all the necessary permits. Mark and David did an amazing job working through the pouring rain to finish the work in 2 days as planned.Would highly recommend them and will call them for any other work needed.Patrick Miller
UPDATE: After the first plumber they sent out--whom they fired the next day!--made a complete mess of my bath plumbing, one of the owners (Derek?) sent out their master plumber. My plumbing is STILL LEAKING INTO MY BASEMENT, NOW IN A DIFFERENT PLACE! I've texted them twice over a month (third time just now) and have received no replies. Be wary of the 4.9 rating, fired plumber jokingly(?) told me most of the reviews were from him. These guys speak a good game, but their skills and professionalism are sorely lacking. I would avoid them like--no, I think I'd choose the plague over this company.Satisfaction guaranteed? What a joke! I had a leaky bath hot water valve. Plumber changed the entire setup, after three trips to plumbing supply store to get the correct parts. I called the following day to have him return because I still had a leaky faucet. Plumber returned to inform me that the part was on order, but he had been laid off. I later called to have another plumber come out and was told another plumber would review my case and get back to me. Three weeks later, no calls, and now the hot control screeches like a banshee, the hot water is discolored, and the shower doesn't work. Thanks, Cregger!
Hired Cregger to install a new stainless steel braided water line to the refrigerator that was being repaired. Dereck was friendly and professional and on time to do the repair. I have used Cregger in the past to install a new furnace, water heater, air conditioner, and repair plumbing. Every purchase and install has been exceptional including the ladies who schedule and handle billing. I would recommend Creggar to everyone. 5 out of 5 stars for this company.. Thanks Cregger.
Allison Voigt Jesiel
3 years ago
We just bought a new house, only to find out the sewer was backed up due to part of the pipe collapsing. We got multiple quotes in the multiple thousand dollar range until our real estate agent recommended Cregger Plumbing and I am SO glad he did. Their quote came in $4,000 below everyone other company we had out. They were professional, knowledgeable, and everyone I spoke to was extremely helpful. Yesterday was our sewer excavation; the team got to our house around 10 and they were done with everything by 3:30. I’d absolutely recommend Cregger Plumbing and would trust them again!
siddharth kulkarni
4 months ago
Very professional staff and honest about repair cost. They will talk to city inspectors and advise the best solution to resolve the issue quickly
I realize that this review may be lost in a sea of positive reviews. I have recommended this company to various folks however, after my experience I would recommend folks do additional research.In mid June I reached out to Cregger as I had a leak in my water heater. They promptly sent someone out to look at it. My water heater is not in the most ideal place & he worked with what he could. He fixed something & advised he wasn't sure if it would do the trick but called me to check in - which was amazing.We quickly realized that the fix didn't work & he came back out within the week and found another issue. This was at the end of June. He advised he would call the manufacturer and order a new part under my warranty.I heard from him on July 7th & that was the last I was able to get an update. I have called the office frequently. The receptionist would either advise they would check with the technician and give me a call back same day - which they never do or say they can't rush the manufacturer- which is never the ask. I simply just want some form of communication or update. It is now the beginning of August and I have not heard back from the technician or a receptionist regarding an update. It has been a month and a half. I called again on Wednesday for an update - the receptionist advised that she would call me back SAME DAY after speaking to the technician for an update and you guessed it, I haven't received a single call back. AGAIN.Judging by the reviews of folks who have left less than positive reviews, communication and/ or professionalism is not their strong suit. If you need more than a quick fix it seems as though this is their failure point. I acknowledge they have a ton of business but professionalism and communication is key.
8/10/20 - This is my second time using Cregger and again I am very satisfied. Carl and Scott immediately figured out what needed to be fixed and our AC was working again within 30 minutes of their arrival. They were professional, answered questions, and wore masks and shoe coverings. Highly recommend for anyone in need of AC repair.George W was out today and allocated the proper amount of time to look at our system and educate me as a homeowner. Highly recommend this company.
Arrived on time, great communication and professional. Able to quickly address what we needed, highly recommended!
Benita Mcpherson
7 months ago
I always use Cregger for my plumbing needs. They don't try to drain me for extra money, they fix the job and do it right; once they are done, you don't have to call them back for the same job. The staff is personable and pleasant, they clean up behind themselves, and talk with you about the project that they are going to do before they do it. I have used Cregger several times, I only have good things to say about their service.
Luther Davidson
3 months ago
They were very professional,polite, quiet and quick. They came in accessed the situations and got right to work. I would recommend them to anyone.
My furnace hot surface ignitor went bad and I called Cregger for they had really good reviews, were close, and quick for appointment. I am very pleased with service. Price was higher than expected.
Dylan Wickersham
6 months ago
I had Creggor plumbing come out 2 weeks ago and asked them to snake my drain to the street because I was selling my home. They charged me $400 to have this done. Keep in mind this was not an emergency visit. I had the drain scoped and the scope would not even go through the roots in the drain. Creggor said this happens with snaking and wnated to charge me again to come out and finish the job I already paid for. Now they are recommending a hydro jet, which should have been a recommendation from the beginning at no discount. Now I am going to have to pay someone else to finish the job that they failed to do. Would have been better off not getting it done at all the way it looked on the scope.
Satin Thompson
8 months ago
Ben did an awesome job at fixing my leak! He’s very knowledgeable and very helpful! I’ve been using Cregger Plumbing ever since I moved here 6 1/2 years ago. Highly recommended
Had a leak and a back draft issue on my water heater. Kevin and his team from Cregger were great. They took great care of my problem and educated me on how to prevent issues from repeating. Would highly recommend them
Gabbie Taylor
4 months ago
First visit they didn't charge me for bc guy say he couldn't properly complete the job. They scheduled to come back within a week with the right equipment and and extra guy and were very quick! Very reasonably priced
noah whittaker
a year ago
I can’t say enough good things about these guys. I don’t normally write reviews, but Cregger went above and beyond for me. Their install was done on time, on budget, and very professionally. Their crew were super nice and knew their stuff. When I had a question they sent someone out the same day to look at and fix the issue. I will use them anytime I need any of the services they offer.
Virginia Torrone
2 days ago
Brian arrived on time did a quick eval and repaired the problem. Done and out in a reasonable time. He was very polite.
Rena Petrashko
a month ago
Cregger has been my go-to plumbing company for 25 years. Consistent service without breaking the bank. No regrets
Judy Greenwald
a month ago
Cregger Plumbing is always a pleasure to work with. The office staff and service technicians are polite, professional and helpful. This time, the technician Carl came out and showed me a very simple fix for a loose panel on my furnace!
Brian Baumgartner
a year ago
Scott came out and dissected the issue quickly and got my AC back up and running. He explained what we has doing each step of the way, and gave me tips to help me maintain my system. Timely, friendly, and efficient service!
Keirya Langkamp
5 months ago
Kevin Spencer came out and was amazing! Really, I normally don't fill out these reviews because few people put stake in them. Kevin came out to my home to hydrojet the tree roots collecting in the sewer line. It was not cheap but it worked and cleared out many of the blockage that I had. He was on-time, professional, educated me on what he saw, and clearly went above and beyond. Thank you - Cregger and Kevin!
They were very professional and tidy throughout the service. What was thought to have been minor thermostat issue resulted in new water tank and venting sections being replaced. They never left the job site and installation was completed by end of day
Christina Goloda
2 weeks ago
Very pleased with your company. Colin did such a good job restoring my upstairs bathroom to its usefulness. What a relief!
Catherine Evans-Smith
a year ago
Brian arrived within 30 mins of the “en route” text we received, was super communicative, and was able to identify and solve the issue we were having within 20 mins of arriving! Very impressed and pleased!
Nancy Jaiyesimi
2 years ago
Chris did a great job diagnosing my shower faucets low water pressure. He was spot on. He was recommended by a friend and I’m now recommending him too. I will be a customer in the future. Timely service and reasonable prices makes this company a winner !
We hired Cregger when our boiler stopped working. After it was determined we'd need replace our boiler they made a small repair to at least ensure we had heat until installation which the other company we called for a quote would not do. After the boiler installation we had trouble getting heat to all of our radiators and Cregger worked tirelessly to locate the source of the problem, found it, and fixed it. We will definitely be using them for our plumbing and boiler needs going forward.
Debora Copeland
10 months ago
Derek, as promised, almost 2 years ago, I said I would retract my original review and apologize if and when I found the drill that I accused Danny of stealing. Please make sure Danny sees this. Danny, I sincerely apologize, and humbly ask your forgiveness. I pray you weren’t scarred in any way by this incident. I want you to know that I’ve learned and have grown from this. To explain, yesterday, I spotted the drill on a table in my garage. I asked my brother (who had cleaned up the garage for me), where he’d found it, he said it was in the bottom of a bucket of tools. Mind you I’ve never stored any of my tools in a bucket, however, I have a suspicion who the bucket belongs to.Derek, I thank you for taking the time to come to my home to discuss with me when the original incident happened, and to present me with another drill set which was much more expensive than the one I had. Incidentally, I gave it to one of my sons (the suspect) for his birthday, however, it was stolen out of his van when it got impounded (talk about Karma). I can’t thank you enough for your kindness and your consideration, it meant a lot to me.Again, Danny please accept my heartfelt apology for accusing you.Sincerely, Debora Copeland, a work in progress.🙏🏽P.S. Derek, in case you don’t remember me, I’m the lady that killed the spider which you responded, you never killed any living things, to which I responded, well that one committed suicide when it crawled near me. ☺️
Kristin Sarzynski
2 years ago
During construction of our main bathroom, my worst fear came true- the half bath (only other bathroom we have) got clogged. Despite our best efforts to unclog the toilet, it didn’t work. Called Cregger and they were able to come out the same day! Brian and his partner were both very kind and explained the whole process. They were able to fix the problem within an hour! Needless to say, we are very thankful that we have a working bathroom again and would 100% recommend their services. Have also used this company for routine maintenance of our main line to monitor root growth and clean out via the camera and blade cutter.
I reported toilet running and repairman replaced fill valve and charged $275. The next month I experienced a phantom flush and a repairman came out to change the seal. I believed that it should have been replaced in the original repair and I asked for someone to call. I wrote a negative review after I got a bill for $125 and no call. I wrote a negative review and got a phone call from Derek who understood and removed the second charge. I really appreciate the hands on approach to this business which I have seen for years.
I call Cregger any time I need a plumber, or have heating/cooling issues. They also installed my whole-house generator. They are always prompt, polite, and professional. I've never been less than delighted with their service.
Shane - the tech who came out - did a fine job. He was polite and seemed knowledgeable. That is the main reason why Cregger gets 3 stars. When I first reached out to Cregger, I was very clear on what I needed: a company with a scope that could assess where my pipe vent was cracked. I was told that I’d be scheduled with a plumber who goes up on roofs (because some of Cregger’s techs don’t go up on roofs). I was surprised when I took Shane to the vent and said that he doesn’t go on roofs without another tech present. I was ready to end the meeting there, but because we spotted him and provided him with a ladder; he went up (again, thank you Shane). The scope was not able to move far down the pipe as the pipe narrowed from 3 inches to 1.5.Kate, the scheduler, said there would be a charge of $125 and that the $125 would be applied to the fee of any future service they do after the assessment. I was a little taken aback when I wrote a check for $350. Live and learn. I know plumbing services are not cheap. But I did learn that Cregger is not the company for me as the communication isn’t clear. 350 dollars later, I am no closer to finding an answer. The company did not meet my expectations or needs.
Marisa Martini
2 years ago
Incredibly happy with the service provided by Brandon! He is skilled, personable, professional, and knowledgeable. When many other places I called couldn’t do anything to help us with our drain backup, Cregger had someone out same day! Thank you for your exceptional service, Brandon. We will only be calling Cregger from now on!
Rhonda McCleese
2 years ago
We had a leak at one of our offices and needed an emergency plumber. After looking online, we found Cregger. The cost was extremely reasonable for emergency services and their technician did an amazing job. I would recommend their services.
Joanne Lowery
3 months ago
Ryan was professional, pleasant, and knowledgeable. He figured out the problem, and worked with diligence until the drainage line was clear all way to the main underground system. Great work !!
Cregger did a FANTASTIC job of replacing a 10 foot section of our sewer line which had a break in it. They gave us a reasonable quote, came out and did the work quickly, efficiently, and everything looked great when they were done. I would certainly recommend Cregger for anyone who needs sewer line work done (which at this rate is probably half of SE Michigan).
Andrew did an awesome job cleaning my sewer line out. Very friendly and professional.
Isabel Barbosa
a year ago
With the temps getting colder, I realized that I should not postpones getting my boiler fixed. When I called they gave me the next earliest available slot. They sent Kevin F and he showed up on time and he was very professional and super patient with me as he explain what was wrong and how he was planning to fix it. He went above and beyond to make sure then the system was working properly after replacing the back flow valve.
Derek and his helper were timely, efficient and helpful! They took the time to explain their process and finished a major job for us in one long day. We recommend them highly!
Brianna Beckford
a year ago
Colin came on time and was super helpful. Very nice, an awesome all around guy. He told me what the problem was and fixed it right away. Very helpful and friendly, even though I was nervous wreck. Great service! Would definitely call them again if I had any issues!
Cregger Plumbing did an amazing job at our home last Sunday. We experienced a sewage backup on Saturday, but Cregger didn’t make it out for the emergency service due a communication error they took responsibility for. James Liberty assessed and QUICKLY repaired our sewer backup issue - ON A SUNDAY 😀, and waived the emergency fee due to the previous night’s issue. WOW!Extremely professional, very knowledgeable, and made sure to educate us every step of the way. This is true customer service!
These guys were awesome. They came out dug up my drain, replaced everything that was broken and it only took a single day. They are very affordable and have great communication with the client and have total transparency. I look forward to working with them to keep my lines clean.
Duane Washington
a year ago
Contacted their 24hr emergency service last night for main and storm drain backup. To have someone out that evening $195...Ouch! After-hours representative told me that it would be between $165 and $225 to complete the drain clean out if had someone showup in the morning. Proceeded with having a service technical for the next morning. The service technician was professional but I feel like I was taken to the cleaners while in a desperate situation. $295 to snake main drain and $165.00 to partially clear the storm drain...$460 later, I'll let you be the judge.
From booking the appointment to having the job completed, the entire team at Cregger Plumbing is so helpful, friendly, knowledgeable and professional. What a great experience!
Krystal Bennetts
a year ago
I have had this company out many times for all of the things that can happen when you live in an 100 year old home. They are professional, knowledgeable, friendly, and on time. I had tried other companies in this area and would recommend Cregger every time without hesitation.Update: 5/26/22- still great. recommend 100%
Repaired bath and sink fixtures. From my first call into Cregger to arrange for an inspection/quote, to the completion of the work, the personal interface was professional, knowledgeable and friendly. The real work was completed on time, and done well. The repair required a lot of detail work and all of it was done properly. No corners were cut. I would recommend Cregger!!
Rachel Frierson
a year ago
Super easy to work with especially because I live in a condo in Detroit. My condo has a bunch of restrictions and paperwork and Creeger was super responsive even though it was a little job. They are licensed and insured to work in the City as well. Slightly more expensive than another quote I got but that company never called me back to schedule so save yourself the hassle and just call Creeger.
Gary McEnery
8 months ago
Had a water heater replaced and had an undersink valve replaced. Brandon was very couteous and did a very good job. Site was left in clean condition. Would definitely use them again.
Used Cregger twice.Solid Company. Easy to talk to. Not predatory in the slightest. . Super kind service people who were willing to start small and build up the solution instead of jumping to the most expensive option. Highly recommend.
Jeffrey J. Warsaw
8 months ago
Hired them initially to fix shower leak, check shower, toilet and things while we were away. Plumber diagnosed a leaking hose in the shower, never checked heads, flow, spray etc... Went to a plumbing supply to pick up a new hose... Installed it, turned it on, saw the heads were leaking and left!We called for the ownership more than once to have them come out and make it right, replace heads, etc. No contacts. No onne back out.Brought to their attention again today, BEFORE writing this! On hold, 15+ min no response.With all the great reviews, thought this would be a no-brainer...
Scott, our technician was efficient, polite and professional. Great service all around.
Linda Luevano
6 months ago
Between Christmas and New Years we had a very challenging and extensive plumbing issue that shut down all plumbing service in the house.No toilets, sinks, drains, the house was really not inhabitable. A very responsive team showed up and started working on the project. The problem was identified and it was going to take extensive indoor and outdoor work to correct.We potentially had a two week window to try to remedy this problem which would have been very expensive and incredibly inconvenient, pet involved, new accommodations, etc.The team, under the direction of a very knowledgeable leader returned that day and spent at least six hours accurately identifying and repairing the problem. This team of three worked throughout the afternoon and into the early evening, it was getting dark and rainy and they brought out lights and continued until the job was done. Reminder this was New Years week. The charge was exactly what they had quoted us although I thought it would be more due to the extensive work that had to be done.We have used Cregger on two separate occasions in the past wth same excellent results….quality, quality, quality.Cannot recommend this company high enough. Saved our holidays and house!!
Anna Hergott
4 months ago
Quick response, professional contractors and staff and great local business in ferndale! I had them come out for a furnace and A/C tube-up and they were diligent to my concerns, explained the process, answered questions and were up front about the service cost before the appointment. 5 stars!
Steve Mintline
8 months ago
Kal came out on a few hours notice on a Saturday to get our dead furnace up and running. Quick repair, good price, and I'd recommend Cregger to anyone
I've used Cregger for a number of projects and they always perform professionally and efficiently! I highly recommend their services!
I was waiting for technician for 6 hours.
And we have still issues.
We didn’t resolve issues.
We had a great experience with Cregger. Timely, communicative, clean. A great company to work with and we highly recommend them. Matthew, the plumber who came out initially, was so incredibly kind and thorough in explaining everything to us. The 2 plumbers that came out to finish the job were incredibly fast, clean and considerate. We would definitely recommend Cregger for the future.
While it was initially a little hard to schedule with Cregger, their tech Andrew made my actual service a breeze. Andrew was polite and professional and explained the procedures without being condescending. He offered his recommendations for additional service without pressuring me into scheduling. Andrew was communicative and kind throughout the process, and along with the other tech, fully cleaned the mess from the procedure. 10 stars for Andrew!
Christopher Bodzick
11 months ago
The Cregger team that assisted me was terrific from making the appointment to paying over the phone! I’m a customer for life. Price was fair, didn’t push extra services but did make recommendations. Very happy customer! Thank so so much!
Samantha Jane
2 years ago
This is the only company I trust. We had three different plumbers come look at our leaky shower, and only Cregger was able to fix the issue within minutes and at a fraction of the cost the other guys quoted! Our shower leak was really bad and we needed someone ASAP, Cregger was the only company around that could make time for us while everyone else was booked out for weeks. I highly recommend them!!!
Subsequent review: I've now had Cregger out a total of 5 or 6 times in the past 4 or 5 months - for all of the issues noted below as well as an issue with my hot water heater. I came home after being away for a few days. While I was gone, we had a wind storm and apparently the pilot light on my hot water heater blew out. When trying to re-light it, I couldn't get it to stay lit. The heater is 15 years old and I was already aware that the thermocouple was about to go so I wasn't surprised. I called Cregger on Wednesday very late in the afternoon and they sent their master plumber, Kevin, out on Thursday. He arrived right on time, and was extremely knowledgeable, professional and personable. He knew exactly what to do and was in and out in under 15 minutes...and I have hot water again...woohoo! And their pricing is very reasonable. They've never over charged me for anything. In fact, they've gone out of their way to offer discounts/coupons whenever possible. I know my water heater is going to need to be replaced very soon due to its age, and I will DEFINITELY be calling Cregger to do the replacement when it's time. I can't say enough good things about them! I'm a customer for life! Thank you, Kevin! Thank you, Cregger!Original review: I called Cregger for several issues. I had a leaking kitchen faucet, a wobbly toilet, a leaking laundry tub faucet and my shower faucet was leaking and making a loud whirring sound while the shower was in use. (Yeah, I probably should have called sooner before letting so many issues pile up!) Jeff from Cregger was VERY knowledge about all of the issues and knew just what to do to properly, quickly and professionally repair each one! Everything was done in one visit except for the kitchen faucet, but that was only because American Standard has a lifetime warranty, so Jeff suggested that I contact them for the necessary replacement part to save me some money. He could have just ordered the part himself and charged me for it (which I sadly believe is what most companies would do) but he didn't. How awesome?! I originally chose Cregger because of their high ratings, but was still skeptical because I've never had a truly great experience with plumbers. In retrospect, I can see why their ratings are so high! I will definitely be using them for all of my future plumbing projects and would highly recommend them to anyone who might need a plumber. They are professional, responsive, reasonably priced, punctual and respectful of my home (taking shoes off without my having to ask, cleaning up after the job, etc.). I am extremely happy with the quality of work done, the price paid and the amount of time it took to complete! He was patient and took the time to explain everything to me, and that says a lot because I ask a LOT of questions LOL! Even if you have to wait a week or two to get on the schedule, it's totally worth it in my opinion! Thank you Cregger, and thank you Jeff!!
Always excellent service fromCregger Plumbing -Chris has serviced our home in the past and i can rest assured he will explain the process/options where I can understand what needs to be done and make an informed decision. (This includes walking through the area in question and pointing out the specifics!)We have used this company for years, their team is highly skilled and we are always confident their work is top notch… and it is! 😄
Charles Samet
3 years ago
Small job (needed two outside faucets replaced). Called and got an appt about a week out (not bad at all).James was the plumber that came out, and was EXCELLENT. Great guy, very professional. James walked me through what he was doing, cost, etc... and while he was here, also tested the main shutoffs in the house, as well as explained an outside drain access to me. All in all, I was very happy with the service - couldn't have asked for a nicer guy to come out. It's the little extras that really go a long way.We will definitely keep Cregger Plumbing in mind if/when needed in the future.
We had a gas line installed for a new cooktop. James L. from Cregger arrived during the scheduled time and did the work quickly and safely. He was very friendly and extremely helpful in answering a number of questions I had regarding the install and other projects around the house.I would definitely recommend Cregger and James.
Optimum Marketing, LLC
11 months ago
These guys were great. Hired them for hydro-jetting. Price was very competitive. Cleaned out roots seen on video 100% and the job is warrantied for 6 months for root recurrence. Chris and Andrew were very professional and completed the job quite well. I don't anticipate a problem in the near future.MDB, Southfield, MI
Colleen Pozzuoli
a month ago
Andrew was extremely helpful with fixing the issue that we had.
Winifred Stundon
8 months ago
I had a great experience with Mr Benjamin Napier. He was very professional, knowledgeable efficient and engaging. I would recommend Cregger Plumbing, Heating and Cooling.
nancy muccino
10 months ago
Very pleased! Answered my call quickly . Arrived at my house within 1 hour of call. Very polite and professional and did a great job. Would definitely call them again.
Carl was excellent!! Very professional and friendly and he educated me on my unit. I highly recommend this company. Everyone was nice right from the start. Couldn't ask for better service
Jamie Nunnery
2 years ago
Had 2 outdoor frost resistant faucets installed and 2 new shut off valves on my existing copper plumbing. They were prompt, prepared, and professional. The quality of the parts and labor is top notch. I highly recommend Cregger.
I had a main sewer backup issue and had Mark Lafontane respond from Cregger Plumbing promptly. He diagnosed the problem and offered options and pricing onsite. The repair required a major dig and was scheduled approximately three weeks out. Due to a cancellation in their scheduling I was pulled ahead by two weeks. Dave, Shane, Mark and Kyle showed up on time, assessed the job and got to work, the project was completed in the exact amount of time quoted and pricing held. These guys were professional, courteous and accommodating. I will not hesitate to call Cregger Plumbing for future needs!
Technician arrived on time & was professional. Performed annual maintenance items on boiler system. At start-up, quickly diagnosed & repaired loose wiring causing some zones not to work. Overall, very thorough, competent, and efficient. In the past, have tried other companies for servicing the boiler, with very unreliable results and/or long lead times for technician availability. This is the 2nd year with Cregger - both years we have had very reasonable lead time, professional service technicians, and the results we expect.
Brielle Darynn
6 months ago
This is my second 5 star review for Cregger Plumbing. Braeden came out and assessed a few issues, and we asked for him to return. Cregger was EXCELLENT in arranging the required permit and inspection. Braeden was super punctual when the City also needed to come turn off the water. He did the job carefully, cleanly, and quickly. He did the job perfectly with high quality parts, and was friendly and patient in explaining the job to me.Thank you so much Braeden! Thank you (AGAIN) Cregger Plumbing!
Alvin Pearson III
a month ago
James was outstanding. He’s the hardest working person that I have seen in a long while.
Thank you, Dave, for solving the air flow problem in my home!
Jeremy Griffin
6 months ago
Braeden was punctual, professional, and quick. He was honest about the work he had to do and explained everything to me in a way that I could understand. Price was fair and I didn’t feel like I was being sold something I didn’t need. 10/10 would recommend
Stefanie Lewis
11 months ago
We discovered a leak in our kitchen sink, and the repairman found a leak in the hose to the faucet. When ordered, he came out on time and quickly installed the new hose, checked it out, and made sure we are satisfied. Great job!
Plumber Kevin did a very good job in repairing my yard back flow valve. The estimate is free. He came to my house, found the problem and repaired immediately. The charge is lower than I thought. Will definately use them again.
Over the past seven years, I have exclusively used Cregger Plumbing at both my home and rental properties. Knowledgeable plumbers and staff have consistently provided exemplary service in a timely and efficient manner. From having roots and debris removed from lines, basic plumbing repair and installations to major outdoor work requiring an excavation and repair to a main sewage line, there is no plumbing work I wouldn’t recommend Cregger tackling.
As a first time home owner who was raised in apartments I cannot express my gratitude enough! Our 20yr old ac died Tuesday night , they called me early Wednesday morning , Came out for an estimate Wednesday late morning and installed by Friday. Technician Scott Latessa was phenomenal! Answered all questions, was phenomenal with my dogs(huge bonus). I am so grateful. The office was fantastic with answering the phone and getting back to me timely. Out of the 8 places I called, I only heard back from 3. Crègger was first come, and also had the quickest install date. Considering it’s been in the 90s all week and realistically most of the summer I am truly grateful.
Cregger Plumbing is awesome! We call them every year to service our steam boiler. They are professional on time and always take the time to give us another crash course on how to empty water and check levels on the boiler. They always take the time to answer questions and show us how to do things. Call these guys highly recommend!
Andrew Leslie Logan Megel
4 months ago
We had a great experience with Cregger when issues came up with our boiler. They were clear and professional while explaining the concerns with our appliance. We will refer to them in the future for our boiler needs.
Azucena Nava-Moreno
9 months ago
Brady was very courteous and professional. He took the time to explain the problem and found a solution that saved us money. Highly recommend!
I was truly impressed with this company. They responded quickly and cleared up my clogged drain quickly. Nik was very knowledgeable and very polite. I would highly recommend them .
Jarrid Donovan
6 months ago
Had a great experience with the company! They were efficient, cost-effective, and knowledgeable of the work! Would definitely recommend and would utilize again for needed repairs!
I called Cregger in the morning regarding an issue with my thermostat and they were able to come by our house the same day. Communication was easy and seamless. The issue ended up being a loose connection which they identified immediately. They were so kind and stayed to make sure the new smart thermostat we had installed was working properly. I would absolutely recommend Cregger for anyone who is needing a fix!!!
Geoff McClelland
a year ago
We have had some issues with a toilet no flushing and gurgling. The clog cleared itself before Andrew, the plumbing tech, reached our home. In lieu of this, Andrew was able to help diagnose what the cause may have been(a possible venting issue), and how we can prevent that moving forward. He also was able to recommend having a separate team come out and cut the roots out of our sewer line, which we will be hiring Cregger to do very soon (we have some shelves that were built in by the previous homeowner over the clean out they need to access so he was unable to do that at this time). Looking forward to using their services again, as their team is knowledgable, helpful, and respectful!
Nanette Winowiecki
3 months ago
Repair person was very knowledgeable, prompt, and did a very good job of explaining the issue.
Carl was very personable, helpful, educated me on what to look for, provided basic preventative maintenance tips. Offered some additional service that can be provided by his company. Definitely would call these people again, requesting Carl.
The Real Justine Kasprick
4 months ago
They came on time, the plumber was really nice and he got the job done quickly! Very reasonable pricing and great staff. Highly recommended.
Greg Mamassian
2 months ago
Tom O’Herron is awesome. Knows his work & great guy.
Matthew Van De Velde
3 months ago
Exceptional company with spectacular customer service. Andrew came out at 830 (a half hour EARLY) and went above and beyond to ensure my family and I were good to go moving forward.
Jason and Andrew arrived on time. They were very professional and knowledgeable. They fixed a leaking toilet and flushed my hot water tank.. They quoted fair prices before they started and finished in a timely manner. They were very polite and answered all my questions. I have used Cregger many times and will continue to do so. Highly recommended!
I am so happy with their service. They could have told me I should have someone come out right away (after hours) but they said I could wait as long as I didn’t use my sink that night. Brian Buckmastee came over at 830 the next morning. He needed a part that he didn’t have and he had to go get. Back in 20 minutes. Done by 9:20. He was funny, kind and professional
Claire Williamson
a year ago
Cregger plumbing was great! James and Sadar came out to replace a toilet and re pipe my hot water to the bathroom sink and did a flawless job. I will request them to do the upcoming work that needs to be done. Very professional.
Overpriced. Was quoted $495 to repair gas line leak at 2 places. Technician was not able give material/labor breakdown, nor explain quote — he ended up asking me why I was asking for a breakdown and had a bad “take it or leave it” attitude. Went ahead with work due to urgency and the $125 service fee I would have had to pay anyway.Line still leaked after repair so technician came back a 2nd time to fix.Senior discount was applied incorrectly so had to call office when I found out labor was $385 for what was 60-70 min of work. Can not recommend based on excessive costs and lack of explanation/attitude.
Chris was polite, knowledgeable and professional. His work was excellent. He also cleaned up when finished. If I need another plumbing service it will definitely be Cregger. Response time was great. Chris is a keeper!!
Diana Jackson
7 months ago
Cregger team are very knowledgeable, punctual and professional. We have contact them for quotes, emergency assistance and non emergency issues. Their advice and recommendations are always very accurate. Their quotes are competitive you pay for the quality of their job. We have more projects coming up and we will allocate them to cregger team.Highly recommend their professionalism and expertise!
This company is great! I had a toilet replaced that was vintage from from 1945. James Liberty was even able to preserve the original floor tiles! He was careful in his approach and the price for this job was very fair. I highly recommend this company.
I have used Cregger Plumbing services three times so far, and they have been excellent to work with. Most recently I had a water heater installed by Ryan and also James and Brandon came over to work on a dryer duct. Everyone in the company has always been a pleasure to deal with and they are very helpful with advice on various projects. We will continue to use them in the future!
Technician came and unclogged on toilet bowl, we are new tenants. Nik was fast and efficient and made sure that water levels were correct to get proper flushing power in the tank
Braeden was very knowledgeable and straightforward in explaining the root cause of the problem and helping me understand my options moving forward. He was able to fix my immediate problem and gave me fair estimates on additional work that could be problematic in the future.
To say I had a great experience with Cregger would be an understatement. Every person I connected with was friendly, knowledgeable, patient, and helpful. Their turnaround time was great, they gave me options but didn't pressure me into anything I didn't need, and their pricing couldn't be beat. I have already begun to work with them on a second job and would highly recommend them to anyone.
Removed an 80 year old whole-house sewer trap that was disintegrating, and replaced it with a modern sewer line clean-out port. (Whole-house sewer traps were common in this region up until the 1940’s. If you have one of these, sewer line maintenance can be a headache.)The 3 man team was nice to have around and clearly very experienced. Did an excellent job minimizing the size of the hole needed in my basement floor. The project involved hauling a substantial amount of material (dirt, gravel, concrete) through my house - which they did very cleanly and quietly. When they were done, our basement was left cleaner than it was to begin with. They ran a camera through our sewer line, tested our household drains, basement floor drains, and stormwater out-line to verify that everything was in functioning order.I would highly recommend these guys if your house requires any significant plumbing work.
Have had two interactions with this company; both fantastic. Most recently, discovered we had a gas leak from our water heater, came out the next day and had it repaired. James was knowledgeable and courteous and just overall a nice guy. Highly recommend.
Andrea Sawyer
2 years ago
We had the best service with a Cregger. After days without power and the night before our planned vacation, our hot water tank decided to leak at 9 pm on a Friday. We googled emergency plumbers and saw all the great reviews and the reviews were spot on. Brandon made it to our house and walked us through our options after securing our tank.We’re leaving for vacation with our minds at ease thanks to Brandon and Cregger.Our new tank will be installed the day we arrive home.
They came out to diagnose some furnace issues, was quick and easy, had to order a part and were back the next day. Wonderful service, and friendly workers. A+
Made sure my air conditioner was working properly and would be good for the whole summer. The service person also changed my air filter in my furnace.
Eric and the other gentleman with him were so nice so helpful I was very pleased with the service. They took the time explained everything and helping as much as they can. I appreciate you guys!
Thank you
I had a major blockage going out to my septic. Another company came out and said that thought it was fixed, but it backed up (into my basement) 20 minutes after they left.I called Cregger and they came out and were so through, and diligent about getting to the root of the problem…it’s totally fixed and I’m thrilled. They were informative, professional and did a great job cleaning up after. I will never use another plumbing company again.!
Courteous, professional, on time, knowledgeable for this small job (unclogging a toilet) and a big remodel job in the past. Cregger is not the cheapest, but it is worth it.
Katharine J. McGilsky
3 years ago
I have been using Cregger Plumbing for various plumbing jobs over the last 3 years - including installing a new water heater to fixing emergency leaks and pipe issues. EVERY time my issues are fixed great! The desk staff always answers 24-7 and is polite and schedules my apt right away. One time I was driving and needed to call the city for emergency water shut off and the desk staff spent a bunch of time looking up the numbers I needed and what my emergency steps would be. I really appreciated that! Each technician arrives on time and always notifies me when they are 30 min out from arrival time. The technicians are always professional, polite, and explain all of the issues in terms I can understand. I have never had any extra fees or weird charges either (even with my emergency after-hours fixes!). Last month I needed new sink plumbing and James Liberty was wonderful! He has also fixed several other issues with my basement plumbing and always does a phenomenal job. I highly recommend Cregger Plumbing as a trustworthy company that is reasonably priced, attentive to customers, and hires polite + professional technicians! I can not say enough good things about these guys - they will always be my go-to Plumbing company.
Needed the cylinder replaced in our two year old shower/faucet set. Scheduler was very friendly on the phone and Brian was prompt and friendly. Will call again when necessary.
Andrew was very nice and professional and did a great job in a short amount of time. Would totally recommend and I’m very likely to hire them again in the future.
My husband and I recently purchased a home and two weeks after moving in we had our kitchen sink backup. Cregger was able to come out the same day to snake it. However, they discovered our kitchen line had broken and that our basement would need to be ripped up to replace the pipe. They were extremely informative and encouraged us to get additional quotes elsewhere to make sure we were comfortable before moving forward with the repair. Once we were ready they were able to get us in the same week. Dave and his assistant were both very professional, answered all of my questions, and kept me informed throughout the project. We will definitely use Cregger again in the future and highly recommend them.
I liked the fact that emergency (after hours) service was an option when we discovered an issue during the evening. We didn't end up needing that and instead opted for a regular-hours call the next business day, but I was glad that we had emergency service as an option. Technician was professional and explained things.
Amy Rydleski
11 months ago
I had a large project at my home to replace all my galvanized pipes, install a few new fixtures and a partial gas line replacement. I appreciated that the estimate was broken up in easy-to-understand terms and include some “ala carte” options for some of the extras I was looking to add on. The estimator Danny was the actual plumber than came back a few weeks later to complete the job. There were a couple issues along the way, but Danny was able to troubleshoot all of them during the installation including capping a leaky gas line that was not in the scope of work. Everything has been working great and I am very happy with the finished result!
Stacey Conway
2 months ago
Andrew B did a great job. Professional, efficient, friendly and knowledgeable. Highly recommend this company.
Sandra Scott
4 months ago
VERY HIGHLY RECOMMEND CREGGER!!!!I had a plumber from another company come out and snake my line back in February and in less than two weeks my line was clogged again. Jason & Ron came out and check my line with a camera and recommended using the HydroJet. Kevin came out a few days later and ran the Jetter from my roof all the way out to the street and cleared out the entire line which was full of tree roots. Finally after having issues for almost two months we have no more issues of clogged lines and water backing up.Thorough and friendly service from technicians. Jason, Ron and Kevin were very professional and provided excellent service.
Scott Thompson
5 months ago
Awesome to work with. Very professional, took time to explain, and worked on pricing. Pleasure to work with and truly cares about their customers. Will for sure use in future and recommend to all.
Justin Sjogren
a year ago
Extremely happy with our experience with Cregger Plumbing. We had a backwater valve installed and when they ran into some unforeseen 'suprises,' Greg personally came on site and brainstormed the best solution. He was very thorough in determining the best approach for our situation, answered all of our questions, and didn't charge anything for the extra time. They were even so proactive to schedule a return appointment after work was done to double-check everything. The quality of the job was great as well. 10/10 would recommend and 10/10 would use them again.
Tamara Calhoun
6 months ago
Hot water tank went out completely on a Friday morning, leaking water on the basement floor. My husband found Cregger plumbing through Google. They were able to schedule us in same day....Brandon arrived even earlier than expected which was a plus for us. He told us what was needed and what he would do and he fixed everything!Very knowledgeable... told us the cost upfront ...did Excellent work!We have definitely found a plumbing service we're sticking with...I highly recommend Cregger plumbing!
Derek came over to assess possible boiler damage caused from the recent storms and huge water intrusion. Another company had come out and said I at least needed a gas valve and burner. However after several days they said they couldn’t find the part number for the gas valve and couldn’t get it. That’s when I called Cregger. Derek came over and said the gas valve is universal and is easy to get. He followed up a week later to test to see how much damage the water had done to the 50 year old boiler and it’s controls. The price range was 600+ or 8000 for a new boiler. Derek was happy to report that everything was fine other than a through cleaning of the gas valve and a burner being turner upside down. The cost was $289.00, quite a relief. Derek was very knowledgeable, detailed, honest, caring, and genuinely looked out for best interest of the customer. He gave me a good suggestion when asked about another water intrusion related issue.
Connie Mayberry
4 years ago
My experience was 5 star. Brandon arrived on schedule and was very courteous. He did a thorough assessment of our situation before getting into the actual repair. He explained what we had going on with our plumbing and associated costs so that we could decide which route we wanted to go. The final price was actually a little lower than we expected and he cleaned up well after the job. We will definitely use Cregger for future jobs and refer our friends. Thanks Brandon for a job well done!
Derrick Williams and his team installed a new Furnace and Air Conditioner. They were totally fantastic.....Great service and great attitudes....so polite..
Stephanie Takasaki
2 months ago
Had Derrick come out to take a look at our a/c that wasn't working. He was fixed everything in 20 minutes, was great to work with and took time to explain how my system works and what maintenance should be done. He's the best! Love this company!
Brandon was professional and knowledgeable! Explained everything and was very thorough. Would definitely use them again
Blyth Mackinder
3 years ago
This was our first service call to Cregger. It was excellent! We will be calling them without any hesitation when we are in need of any plumbing services.Second visit with CreggerAs always, an outstanding service call.The techs were helpful, polite informative-top notch!They were even respectful of my sleeping baby on the couch remaining as quite as possible.We will continue to use Cregger and speak their praises referring out as much as we can.THANK YOU!
II had my sewer replaced from the house into the connection at the street. This is an excellent company. All the gentlemen worked constantly and neatly. There were 4 men and they were courteous, willing to answer any questions I had and cleaned thoroughly. In addition, I would like to thank Taylor if it wasn't for her I may have missed out on Cregger's service.And Monica helped me cheerfully each time I called.A great company.
Stephanie Lusis
a year ago
Cregger revised initial estimate downward slightly after supervisor reviewed situation. The crew dug in yard down to sewer line and threaded new PVC pipe inside old crock to connection with city sewer; they also installed a new cleanout near the house. The next day they dug in road to access tap to city sewer which had to be replaced. With that accomplished they then methodically filled the hole with new sand and took time to tamp down filling repeatedly. The hole was then sealed with cold patch.Throughout the process they kept me informed of their progress and next steps, and answered all my questions. The crew worked steadily throughout both days and stayed to complete the work in a professional manner. I would have preferred that the digging area in the front yard was left closer to its pre-dig appearance, but its not too bad and clearly, they were not there to do landscaping. Overall, they cleaned up after themselves very well. The final price was as estimated, and was in the ball park according to a few other plumbing companies I consulted. The office staff was very prompt, thorough and clear in their communications, and efficiently handled the permit process. In general, Cregger made my experience of a bad situation as good as it could be and I do recommend them for whatever plumbing work is needed.
I needed a backflow inspection for the city on my sprinkler system, and this company did it as usual great job very professional employee puts a great face on this company
Ben was very friendly and professional. He fixed my issue with minimal intervention and at a low cost. Cregger's plumbers do not work on commission, so I've always had transparent experiences whenever working with them. Highly recommend.
Ricardo Aneiros
2 months ago
Instead of snaking out two slow draining sinks, recommended use of Thrift drain cleaner, saving me money and aggravation. Very pleasant young man named Tim.
Brian and Kyle did a wonderful job. They were very professional and did the work with care. They stayed past 8pm to make sure work was completed. Very refreshing to see that this kind of service still exists in repair and construction.
Salvador Tabarez
a month ago
My company works with Cregger. They always are professional and great
Derrick and the team are extremely good and professional. I had a small issue arise with ice buildup on an air conditioner and they did not hesitate to come back out, fix it, and give me some tips on how to prevent it in the future! Thank you very much for the great customer service!
Richard Keast
7 months ago
Showed up same day and helped get my heat going. Advised me on how I can maintain my system better in the future. Will call this business again for my HVAC needs
Brian Paterson
a month ago
We had a back up in our basement, called Cregger and they came out the next day to snake the main drain. The tech ( who was very professional ) spent about 15 minutes. Once he saw water flow he pack up, changed me $295 and left. Less than 48 hours later we had the same problem. Called Cregger again and was told there was no warranty and they would charge me another $295 to come back. For that kind of money they should spend a little more time and send the snake all the way from the clean out to the street and also from the clean out into the house. Lesson learned for me, I went to Home Depot and rented a machine for $60 and did it myself. I am adding to this review to say thank you Cregger for reaching out after I wrote my review and offered a full refund. I do appreciate you making it right.
Christine Riley
2 months ago
I called and got a fast appointment. Scott was fair and knowledgeable. He explained everything to me and took time to explain what he was doing. He could’ve sold me a new unit, but he repaired my existing unit. I believe the cost was fair.
They came out to camera sewer line and suggested hydrojet. They were out a day later and the sewer line looks brand new.
My house was pending sale and the inspection report came back that the sewage drain was in need of clearing of tree roots and debris. Called Cregger at the recommendation from a friend who recently used them for the same service. They were able to come the same day and had everything completed in about 1 hour. The tech was friendly and explained everything to me.
Blake Silverman
6 months ago
Used Cregger to clean out my sewer line. Reasonable pricing and very informative and responsive workers. Will be consulting them for all of my plumbing needs!
stephanie scobie
a year ago
Our boiler stopped working and Cregger came out the same day to help. This is a very honest company. I could have been up sold at various points in this transaction, but Cregger was honest and straightforward. Used them in the past for some home repairs and will use them again.
Joyce Fowler
7 months ago
We have used Cregger since 1998. I wouldn't think of calling anyone else. They do good work and are very trustworthy. They maintained our old boiler, replaced it with an efficient one, water heater, AC, and sewer repair.And this time a new ac compressorToday set up for new bath drain and replace leaking pipeExcellent job as always. Very reliable company.Very happy customer.
I had some sort of leak coming from upstairs toilet…dining room ceiling told the tale.. i attempted to tackle it myself only to get frustrated and called Cregger… they sent someone next day. He was extremely professional, diagnosed the problems.. and luckily I had purchased a toilet just in case we had to replace… as we had to! The issue was far worse than I could have handled myself. So glad I called!!!
Circuit board and blower on furnace needed to be replaced following a storm. Carl was polite and efficient in completing the job.
Called in the morning to have a leak fixed, they called back immediately and scheduled for the next day, but put me on waiting list. A few hours later the same day, they were able to fit me in. Showed up 2 hours later. Kevin was professional, and quick with the repair. Highly recommend him and Cregger Plumbing. Thanks for a great job at a great price.
meredith c. kerekes
10 months ago
Always a pleasure working with Cregger - as much as plumbing issues can be. Great communication, always on time, and they go above and beyond. We trust them for all of our plumbing.
N'Jeri Bell-Shackelford
4 months ago
Excellent service from our repair man! Needed furnace repaired due to flooding. Scott and Kevin fixed the problem quickly. Also needed new water heater. Didn’t expect that but what can you do? Good rates. Fast service!
The individuals who work for Cregger plumbing, are all very professional,polite,accommodating and thorough from the pleasant ,helpful receptionist to the very knowledgeable plumbers. The plumbing work that Cregger has done in my home has been outstanding. I am so grateful to have found a company I can count on for quality work as well as reasonable pricing. A special thank you to Greg, to Chris, to Jeff . A superior team a superior company!!!
Andrew B was amazing! Our bathtub wouldn't drain, and a snake wouldn't work so he replaced the old corroded trap pipe with a new pvc trap all in one visit. Extremely kind, prompt, patient, thoroughly explained the issue, and overall amazing service. Would recommend to anyone!
Excellent work by Mike B. Had an emergency situation and Mike took care of it in record time!!! Highly recommended.
I used their service again. Andrew did an excellent job. I’m a repeat customer and very satisfied.
Had a small leak with my hot water boiler system. I called and got an appointment right away. Scott came out and fixed my issue extremely fast. Cregger Plumbing Heating and Cooling continue to hold themselves to a high standard when a lot of companies don’t. 5 Stars! Thanks Scott!
Bryan Thompson
a month ago
Matthew Harriman is everything you’d ever want in a plumber — friendly, professional and an expert at his craft.
Darrin Matthews
a year ago
Very professional and reasonably priced. The service was excellent and completed in a timely matter. We had them remove an old dishwasher and then install a new one. He tested it thoroughly after it was installed. Would definitely recommend and will be hiring again for future jobs.
josh bartlett
10 months ago
For the fastest, most thorough, professional, and friendly plumbing service in the area, there is no substitute. We’ve used Cregger on a number of occasions for various issues at multiple properties and every single time the result is the same: complete satisfaction. Highly recommended.
Haroon Wahid
3 months ago
Brian was on time, listened to problem description, inspected blockage which had cleared itself. Will watch over next few days and reach out if needed. Good experience. Thanks
Derek / Cregger Plumbing ---you promised a great job and you delivered.Marti & I are very pleased with all your great work. You, Shane, were great.But Kevin was the icing on the cake.Brady, and Kevin just installed our Hot Water Tank......they did a FABULOUS job.Bright, talented, polite, professional...they were fantastic.We love being your customer.Jim Forrer
Elizabeth Haggerty
4 months ago
We were very pleased with the service we had from Mark, Bryan, and Kevin. They were very responsive and respectful of my situation. They carefully dug up my garden, made the repair, and helped return my garden as close as possible to its original form. We're very appreciative and satisfied with everything they did. What we thought would be a terrible disruption to the landscape and our lives turned out to be a mild interruption and repair. I highly recommend Cregger Plumbing.
Nancy A. Urban
a year ago
I highly recommend Cregger Plumbing! My water heater stopped working, I called them at about 2PM, they came out the same afternoon and had it fixed and running less than 3 hours after I called. Scott and Scott were the technicians on my job and they diagnosed the problem and had it fixed in no time. Very knowledgeable, courteous and efficient. They really did a great job!
Erika Lindberg
10 months ago
The personnel arrived on time. They were fast, friendly, informative, and answered all of my questions. I received awesome service and I highly recommend Cregger PH&C.
Have had the pleasure of giving our business to Cregger on two occasions now. Outside of the great work and timely arrival they're extremely knowledgably and are up front and honest with the entire process. They don't try to push services you don't need and provide a clean environment when everything is all wrapped up. They can handle it all. For example our 1920 toilet which had aging issues was fixed with a unique solution and was handled on the same day they arrived to inspect it. Overall, they are our go to for plumbing issues.
Chris from Cregger was on time, professional and courteous. He completed all the repairs he could, but one part had to be ordered from Delta. He did that for us under Delta's warranty and will come back to install. Very pleased with the service. I have a working laundry sink again!
The best staff all-around. I've used Cregger three times now and each employee has been polite, knowledgeable, efficient and tidy. Cregger will always be my go-to for plumbing issues and whatever else falls under their umbrella of work. And pricing is completely reasonable.
Mark Broadwell
10 months ago
Brandon and Nick came out this afternoon for a bathroom pipe repair. The job was fuly explained in detail, many photos were taken and shared and the job was completed quickly and fully to my satisfaction. I fully recommend this plumbing service. They are great!!
Ryan Cherkez couldn't have been more helpful. He went through my litany of plumbing issues and gave me the simplest and most practical solutions for each of them, as well as how much it would cost to fix each of them—and those things I would be better off not fixing/monitoring. Great guy, immensely helpful.
Kathleen McComsey
5 months ago
Brady came to the rescue early last night when my washing machine malfunctioned due to a faulty switch associated with a complicated system involving a pump for the water in the laundry tub and its motor that was burning out. He was reassuring and most professional in his explanation of this situation, and although it couldn’t be resolved due to a lack of parts, he assured me that come Monday, Creggar would be on top of it. I’m grateful for his competence and glad to be a long time customer of Creggar.
Colette Mezza
4 weeks ago
They kept me informed of when they would be here, and they advised of any problems and try to find solutions when unexpected items cropped up.
Benjamin and an assistant came by on-time and split up the four things I needed to have addressed. They’re going to have to come back with a tool in order to tighten down my Grohe faucet and install a new faucet for my utility sink in the basement, but I’m not at all surprised or disappointed about that. They were efficient, professional, and definitely knew what they were doing. Great guys. Reasonable pricing. I’m eager to have them back!
Seth O'Loughlin
3 years ago
James came out the same day I called and did an amazing job. He was incredibly professional and not only took the time to explain what he was doing, and why the problem had occurred in the first place, but also pointed out other potential issues he saw and offered advice on some steps I could take. I have used Cregger for all my plumbing needs and will continue to do so as their service and employees are top notch.
Cheryl Weiss
9 months ago
Cregger is the absolute best! Brady was just at my home to clear the kitchen sink drain and he also cleared the bathtub drain which became an issue after I scheduled this appointment. He was happy to do both at the same time for no extra charge. How awesome is that?! He was so helpful, giving me tips for what to do on my own next time (never use Drano!) and he was professional, he clearly enjoys his work and helping people. (And he didn’t mind my sassy senior Chihuahua barking at him for a minute, lol!). He even was able to come earlier than planned, which was wonderful. I expected to have to stay home all day from noon to 5:00 waiting, but he was in and out by 11:30! I hope Brady receives recognition for going above and beyond for me today. I will ask for him next time I need plumbing work done. Thanks, Brady!!
Chris from Cregger jetted our sewer line to clear tree roots that were creating frequent blockages. He was then able to see that the roots were coming from the wye where the storm sewer joined the sanitary sewer (it's an old house). This was a huge relief as we thought there was damage to the cast iron pipe that was going to require an expensive repair. We really appreciate Chris' knowledge and expertise to both effectively clear the line and diagnose the real problem. He was thorough, patient, and willing to answer all my many questions. There's more work to be done to remove the roots from the storm sewer, and we will definitely have Cregger do it.
Antonia Giles
5 months ago
The technician from Cregger was extremely professional, and went above and beyond to complete the requested service plus doing an additional repair he noticed while there. On top of everything else, he even cleaned the area in my basement where sewage was remaining. I paid around $500 for everything, totally worth it.
We are extremely satisfied with Gregger plumbing, Derek Mackie and Scott Hill did plumbing leaking repair and dryer vent replacement for us. They arrived on time, found problems and finished the jobs quickly; they were very knowledgeable, professional and personable! We would definitely recommend Gregger Plumbing and use their services again!Thank you Derek and Scott!!!
Chris is very nice and friendly. However they are very expensive. Bathroom sink was clogged and I was charged $190.00 to unclog.
gamerguy2.0 gamerguy2.0
a month ago
Very professional and knowledgeable. Communicated ETA and arrived at said time.
My sink drain in a bathroom was clogged. I called this company at 11:45 am and a person answered and took my information. They were then out the next day to unclog and snake the drain. Very happy with how prompt the service was.
Christina Gurnsey
2 years ago
Danny was very knowledgeable and professional. He helped us get a fair estimate of the work that needs to be done for a home that we are looking to purchase. We will continue to use Cregger for their very honest service and reasonable prices.
Devin Thompson
8 months ago
Cregger was very professional, prompt, and amazing! Derrick was phenomenal! He payed attention to detail in solving the problem with my Grandmother’s furnace. Very professional and knowledgeable. He was quick in diagnosing the issue and resolving the problem!!!!!! Thank you Lord!
Bradley Johnson
a year ago
I usually don't write reviews like this, but I have to give some major props to Cregger. We had a major issue with our laundry sink. Cregger came out, gave a reasonable estimate, and they did the job when they said they would. Great communication throughout. Kyle and Brandon were very professional and helpful. Will use again for any plumbing issues...knock on wood.Update: Joys of homeownership, we have had multiple plumbing issues since this review. We never even hesitated to call Cregger each time. Best plumbers in the area. Attentive, reliable, creative, fair. Everything you could want in a contractor.
At first, I was disappointed with the service we received. But the owner, Derek, promptly followed up and had someone back out within 20 minutes! Our boiler wouldn't start, and Carl with Cregger got us back up! Carl was professional and knowledgeable. Very thankful for how quickly Cregger was able to respond and act because the temperatures are hitting below freezing at night.
Eric and DJ were very professional and did an excellent job. Eric explained all that was involved prior to starting the work. Work was completed quickly and correctly. I will be using Cregger for my plumbing needs i the future.
I hired gregger back in April to replace my boiler with a high efficiency boiler/hot water system. I gave them a $1100 deposit and work started the next week. It is now July 19th. The unit was shut down by CMS energy on Fri for a gas leak coming from inside the unit and from the line going to the dryer which CMS said was from when they moved the dryer. It has not been inspected yet. The office manager - Emily is a monster. There are electrical and possible venting issues that need to be resolved along with scratches on my floors, they disconnected my doorbell and kept my deposit after I paid the installer what he said the price of the job was ... he was not happy that he could not finish the work and that the work he did provide too so many visits. In addition I was promised eligibility for a $500 tax credit. CMS energy did not know of any...I need to get this resolved but i refuse to go through Emily who appointed herself the monster in charge of getting things resolve....But really just wanted to make threatening comments prevent me from speaking and lie to me about emails that she never sent. The one star is for the unit and the guys who install were very nice people.
Kimberly Theisen
3 months ago
Derrick came and gave me a free quote. He was professional, on time, and patient. He made sure I understood everything.I would recommend the business to friends and family.
Addell Anderson
a year ago
Needed someone to hook-up water filter to new refrigerator. The service was efficient and very professional. The serviceman made sure I was pleased with the job before he left. I would not hesitate to use Cregger, again.
The team that came fixed my leak very quickly! They were professional and courteous, but did leave a little bit of a mess behind them and were a full 2 hours before my scheduled appointment, which was a nice change but made me have to leave work earlier than expected. Price seemed fair for the work that was done.
Kendall Snead
4 months ago
They were super responsive and quickly fixed the issue with my furnace. Thanks for saving the day!
David Grant
11 months ago
Chris was very professional, courteous, friendly, and punctual. He's done many jobs for us in the past. We always request him. He's a real asset to Cregger Plumbing, Heating & Cooling. This is a good company.
They have done work on two of my properties now, one for plumbing and one for an AC unit. Both guys that came out were great to work with and very knowledgeable. Highly recommend!
Emily Lippincott
2 months ago
Braeden was super helpful and knowledgeable. He knew right away what the issue was. And he was very friendly, which I find can be hard to come by!
Matthew was extremely professional and knowledgeable. I recently purchased my home and he explained to me a lot about my drain pipes and plumbing.
Second visit for additional new plumbing issue. Office & James were just wonderful. Thank you - Again!
Suzanne Johnson
3 months ago
Kevin did a great job and was a nice guy. This was the second time I used Cregger and was happy. I will use them again.
Noah P Hood
11 months ago
From our first to our most recent job with Cregger, we have had an extremely positive experience. Their plumbers are always on time, polite, professional, and enthusiastic about their work. They explain what they are doing. And they have never tried to upsell or hustle me.By way of example, we just had them come out for a garbage disposal issue. After about 30 seconds, Jason asked for an extension cord, and identified the issue as a problem with the outlet or switch, not the disposal. It was a two minute call, he identified the issue, and insisted that the call was free of charge. (By comparison, when buying our house three years ago, we hired one of Cregger's competitors for a sewer scope that our inspector was unable to complete. Over the phone they explained that it would be $90 for the call whether they could complete the scope or not. $200 if they were able to complete the sewer scope. They weren't able to because of the age of the sewer line, and they tried to charge $150 because they almost got through! After that particularly dreadful experience we've used Cregger and have not looked back.) In short, with Cregger we have always gotten our money's worth. And we've never felt hustled...which for me goes a long way.Finally, Cregger repaired an issue on our shower that we knew about when we bought the house. It was a bigger project, and we budgeted approximately $2000 for it. The plumber informed us after 20 minutes that it might be a filter issue rather than a pipe issue. If that was the case, it would cost $300 instead of $2000 and take 30 minutes instead of a whole day. Problem solved, ahead of schedule and under budget.Very satisfied.
Oksana Kurniiy
5 months ago
Highly recommended specialists!
Will do with them business again.
Thank you.
Meagan Donovan
a year ago
Getting our quote was very quick and easy to approve. Everyone that I dealt with from the quote, scheduling, and the technicians were extremely professional and friendly. The installation process was timely and the guys left everything clean. We are extremely happy with the products and service!
Ben was great! He picked up where another company told us they didn't want to and gave us fairly priced and professional work. We are very happy!
Nancy Wanchik
11 months ago
Thanks to the professional team at Cregger we are over our air conditioning problems. The prior company put in a fix that turned out to be just a temporary fix - now the Cregger team has rewired our unit for a more permanent professional fix. I’m ecstatic. Thanks guys - I wouldn’t use any other company for plumbing, heating and cooling! 5 stars!
Alan Merrick
11 months ago
Brady was the most thorough and kind individual I may have ever witnessed not only in contracted work but in just everyday life. From introduction to understanding my concerns to the work completed to the final “fist bump” he was an absolute professional and we almost offered for him to stay for dinner. Thanks Brady for everything and doing the job at an A+ level getting us on our way to success for the week in The Merrick household. We appreciate you and the Cregger Plumbing Family!- Alan Merrick
Bahram Tousi
2 months ago
Cregger technician replaced a defective fill valve. Also attached more support on the pipe. Great job.
Christopher Mann
a year ago
I have had Cregger at my home a couple of times in recent months to repair and upgrade faucets. They provided great recommendations on brands of hardware to choose and did excellent work on installation and repairs. The technician arrived on time, was friendly and completed work in a timely fashion. And they were very good at explaining the work they were about to perform and what my options were.
Nicole Espinoza
10 months ago
Jason is the best, he gives it to you straight and you can really trust him, definitely ask for him! He did a boiler start-up and pipe replacement for me and also took the time to explain it to me because I just moved in and never had a boiler before. This company is great!
Kevin Spencer
2 months ago
Carl didn't come up short with this visit, fast and friendly, straight to the point, showed me around my AC system and got me back up and going. 10/10 would use again for AC services!
We’ve been using Cregger since we moved into our house almost 2 years ago now. After negative experiences with other companies we have found a forever plumbing, heating and cooling company with Cregger. Not only do the techs show up on time, but they text prior to arriving which is great for us because we have two dogs who get crazy with barking. We’ve been lucky enough to have the same tech, Cal for the last few visits and he is truly the best! Cal is very professional, knowledgeable, and gives a detailed explanation of what is needed. He is also friendly and solution focused. It’s nice seeing the same tech two years in a row. Great to see Cregger has some long term employees working there.No one likes spending money on home repairs, but working with Cregger makes it less frustrating due to the great service. They are flexible with appointments and have fair prices as well. I wouldn’t say they’re the cheapest, but the prices are fair and you get what you pay for. The service stands out above the rest. It’s also great that they process payments digitally and send you a detailed receipt in email.
Cregger plumbing has been extremely unprofessional in doing our work.They installed a new hot water heater in our condo on Jan 9th, 2020 and then there were a series of issues with the pilot light going off for which Cregger team charged me for every visit (~$100). They could not diagnose the issue and hence a new heater was installed again on April 8th, 2023 for which they charged me installation fees of ~$700 . The new heater started exhibiting similar issue again. We were told that this is due to the issue of wind blowing back from the chimney area.Considering the amount of money spent so far with Cregger (over $2000), we decided to do all the tests with another plumbing company and it appears that the main issue turned out to be that the gas pressure level was not at desired level and we had to call the Gas company and adjust the regulator from outside (free of cost).As part of new hot water installation, every contractor has to pull a permit and go through inspection. I wonder why Cregger did not do basic tests during new installation ?I tried calling them several times to discuss this issue and they never returned my calls.Avoid this company, they are extremely unprofessional !
Richard Crumley
10 months ago
Had a blockage from laundry room to kitchen sink. Had 2 guys come out, assess the problem, and snake 50 ft thru my roof to solve problem. Very friendly and helpful, tx guys!! I use you exclusively for my issues.
Install bath tub drain :On May 22, 2021 I had originally called Creggor because the sump pump had stopped working. When Chris and Marie arrive I explained how I troubleshooted the issue and we both ended up resolving the issue. While they were there I had inquired about Installing bath tub drain stopper. They were so nice enough to take the time to do the install. Chris and Marie customer service was excellent and both were pleasant and offered some good tips on additional questions I had. It was a bit pricey however as usual the service was great. I highly recommend them.
James did a great job with our hot water tank replacement. I called in the morning and he was here by 1pm with all of the tools and equipment he needed for the job. He was knowledgeable, professional, and did high quality work. I would definitely use his services again.
Great experience with Cregger Mechanical! I've called them a number of times for different things and always get prompt, friendly, expert service at a reasonable price. James L. Did an excellent job. Very professional!Turns out one can only write a single review SO I AM ADDING TO THE PREVIOUS! I had James L. /Cregger Plumbing to my new condo to fix the sink drain. It had completely detached and so I was without a kitchen sink. They scheduled me the next day first thing without an extra charge. As before, James was professional, friendly and even asked if I had any other issues with plumbing (which I did have a question regarding water in the laundry room!). Cregger is my go to company for any plumbing problems! Good price and totally happy with outcome. FIVE STARS.
Cregger employees are always courteous and professional. They answer my questions throughly. Trustworthy and sincere.
Cregger completed underground and rough plumbing for a new shower, repaired a leak in a heating pipe and replaced valves for me. They are a professional, organized company and they were able to accommodate my need for scheduling the job quickly. Will definitely use them again.
There was miscommunication on both ends but when Chris came out, he was very attentive to me showing him what I wanted to have done. Afterwards he made a phone call and explained that the service I was looking was not offered by their company. I will use the company in the future and request Chris.
Charged $125 to come out, got a large quote to replace some pvc and they looked some other issues. They will not apply the $125 service charge fee towards replacing a toilet wax ring because it wasn't written on the service order as one of the jobs I was requesting to have done. They offered to give half of my service fee towards the wax ring replacement but I'm opting to leave this negative review instead.
Cregger's plumber was professional, knowledgeable and diagnosed the problem quickly. He was respectful of our home, leaving it in the clean condition it was when he arrived. We were very pleased with the cost - very fair. And he followed COVID protocols. We couldn't be happier with this team. We heartily recommend Cregger for your plumbing needs.And, getting the service scheduled was just as professional. One call to a very pleasant scheduler got the job done. We also got a call about thirty minutes prior to the plumber's arrival. A nice touch that kept us apprised.
Lisabeth Morche
2 days ago
Ryan was very honest about the repairs needed. Ryan was very friendly, even my dog gave him a hug!
shawn brown
10 months ago
Brady Mackie made the stressful experience easy. He was kind, knowledgeable, quick, considerate of my time and kept my bathroom clean. I was worried about plumbing prices and being taken advantage of being a woman. He was up front and honest and I appreciate him as a businessman and human being. I hope I do not need a plumber any time soon, but if I do , I will call and ask for him !!!!!
Everything about our experience with Cregger was super positive. They responded to my request for service very quickly and were really friendly over the phone. Then, James arrived exactly when he said he would and didn’t make us wait around all day. He completed the job quickly and carefully and helped to recommend a solution to another problem we had. We will definitely go with Cregger again in the future!
June Axelrad
7 months ago
Danny was professional and polite. He fixed my issue and gave me an estimate on a few other repairs.Ryan was very knowledgeable and explained everything. I am thrilled to have this issue fixed at last.Shane was prompt and professional. He was out a few hours after I called.
Jennifer Hoffiz
a year ago
Derek and his partner replaced the piping for my sump pump. They were both very friendly and professional! They were also quick but efficient! I will definitely use Cregger Plumbing services again :)
I have used Cregger plumbing over the last few years for my plumbing issues. They are responsive, professional and excellent quality for the price. James was recently out to address a tree root issue- he was extremely informative and provided concise recommendations to address the problem. I highly recommend Cregger plumbing
Easy appointment setting, knowledgeable and quick service! They were able to fix my shower valve affordably and without issue. Will be using them again in the future!
Anthony Zingalie
a year ago
The value for the work done was not equal!!!The tech was very nice and seemed very knowledgeable. He was very helpful in making suggestions.What I didn’t like was the charge of $200 for using my hose to basically just spray out the ac unit to “fix” the issue. If that’s all that was needed I feel like I was wayyyy over charged for the work that was done. I don’t know how to recommend this company again based on the “work” that was done. Please don’t screw your customers over like that!!!Thank you Derek for contacting me and resolving the issue. You are an upstanding business owner that really cares for the customers. I really appreciate your response and will definitely be calling you for future work when needed. I have already told some friends about how you responded to my review and they took your number. It’s rare to find people that conduct themselves with integrity and honesty. Thanks again. Anthony
We have used them multiple times for different purposes and have always been impressed with their knowledge, professionalism,
Communication, and fairness. I would highly recommend.
Jennifer Maher
a year ago
I work for a non-profit agency that assists low-income households with many services include access to water. Cregger has worked with us on hundreds of homes providing excellent service and professional treatment for all of our clients. We can count on Cregger to treat each client as a priority whether the job is a small one, like repairing a bathroom faucet or a large excavation to repair a broken sewer line.
Cregger plumbing is absolutely amazing, they have wonderful employees, I have used them on multiple occasions at my home and my mother’s home, they have been great! every time, today a wonderful young man name Derrick Williams came to my home for a furnace issue, he was professional, knowledgeable, thorough, I would definitely recommend this company services to my friends & family members.
Matthew Roy
10 months ago
Hired them for a routine HVAC inspection post buying a new house and they were great. Came on time, checked everything out, gave me ideas for how to increase airflow in the house and maintain my system. Will definitely be following up with them when I decide to replace my unit.
Vincent Stuckey
a month ago
Had an older vanity removed and a new vanity, sink and faucet installed. Braeden was awesome. Explained everything very thoroughly and estimate came in almost 300 under others I received. Job was done in about 2 hours and everything looks and is working great
Michela Treharne
a week ago
Cregger is our first call when we need a plumber. Always a quick resolution and timely appointment. Let's be honest, no one wants to have to call a plumber, but these folks know their stuff!
The good reviews are correct. I woke up in the middle of the night to use the bathroom and heard the water running at a high flow rate downstairs. I went down to the basement to find a pipe connection had come apart, and water was flowing over everything in the closet. I turned the water off for the house and went back to bed. I called Cregger at 7 AM, and the plumber (Ryan, I think) was there by 9 AM. He gave me a couple of options for the repair, and I chose the slightly more expensive one because I didn't want a chance of this ever happening again. He had everything repaired by 10:30 AM, and it looks great (see image). I would definitely hire them again if I have any plumbing needs.
sean coleman
5 months ago
Cregger is both responsive and timely. They do quality work and communicate very well. I have been using them for years now and I would highly recommend them for any and all of your plumbing needs.
Natalie Cavanaugh
a year ago
We've had Cregger to our 1919 home several times, most recently for a leak. James responded quickly and accurately diagnosed and corrected the issue: a large vertical crack in a cast-iron pipe. He maintained the molding on our wall and replaced a pipe quickly and for the lowest original estimate. We've only experienced professional, quality work from Cregger and will use and recommend them again and again.
Carl Brune was great. He knew exactly what he was doing, he provided excellent service. Very knowledgeable for us to understand what's going on with the furnace and why it's leaking.Thank you Carl, We appreciate your help. 😊
Deborah Rogers
9 months ago
Cregger Plumbing, Heating gave me very good service on my furnace.
They were prompted,polite and got the job
Thank you so much
DeBorah Rogers
Didier Bahuaud
9 months ago
2022-11-10: Looks like I can't create a new review without overwriting the previous entry, so I'll keep adding on to it. Brandon and his assistant did a great job repairing the cracked pipe in the basement. As you can imagine, it's not an easy task: Break open the floor to reach the problem area, remove the old pipe, prepare the ground for the new pipe, and so much more to bring this old house's plumbing up to code. It's not a cheap job, but it was done right, and the team was great to deal with. I continue to be a satisfied customer. Thanks again.2022-10-31: I hope this review doesn't overwrite my previous one. I've been relying on Cregger Plumbing ever since my wife and I moved into this house in 2020. A few weeks ago, I called them to do an annual check on our pipes and sewer lines. Good thing, too; the camera uncovered a cracked pipe. That's going to be another job I'll hire them for. Earlier this year, I bought a new furnace, AC unit and water from them, too. The team installed everything without any issues. I have no qualms about recommending this company.
We utilized Cregger on a family recommendation when purchasing a house to have them scope the piping of the new home. 10/10 service; they were able to promptly fit us in with short notice, they were very responsive to call/text, the were able to accommodate quick requests, the technician was incredibly professional and walked us through what the video showed, and they got us a copy of the scoping within 48 hours. Would highly recommend using Cregger, we will maintain their services moving forward.
Susan Lewandowski
a year ago
Tom was out to the home today to perform a general inspection of our plumbing. He had excellent suggestions that were valid and will prevent problems from occurring. What I appreciate most was that he took the time to explain the rationale behind each suggestion and educate me as a consumer. I have used this company for many years and I have always been pleased with the quality of work and the knowledge of their employees.Addendum to above review. Tom from Cregger Plumbing was out to perform the work recommended based on his general inspection.As always he performed the work in a professional manner and took great care to respect my home. Tom has a wealth of knowledge and expertise and I have the upmost confidence in the work when it is performed by Cregger Plumbing and specifically Tom.I have lived in my home for eleven years and Cregger Plumbing is the only company that I have no hesitation in recommending to people.Thank you Tom for being such a professional that takes great pride in your work. It is noticed and appreciated. Thank you Cregger for being a reputable company that cares about the homeowner.
Brian!!!!!!!! Thank you Brian for FINALLY getting to the root of our problem. Also, thanks to Derrick who came out first to inspect and even when it was hard to find the source of where our water in the basement was coming from, he did a great assessment. He told us what our next step should be and we did that. Brian came out and determined it was our sump pump gone bad. He was able to install a new sump pump today and assured us we should be good to go now. He was very nice and professional. Thank you so much!
Travys Willman
a year ago
Derek was amazing. He was able to address all of my issues. He showed concern and compassion for my situation. He also did a great job of cleaning up when the work was complete. Cregger always gives me great service so I will continue to utilize their services and tell others about how great they are.
Elizabeth Nixon
2 years ago
We used Cregger to install a water line for our refrigerator. They were super accommodating when scheduling our quote appointment, and everyone we interacted with was wonderful and professional. The only problem we had was with their automated text system because for both appointments (quite and installation) we didn’t get the 30-minute “warning” text. The important factors for consideration are ability to schedule timely appointments, level of knowledge and quality of work, and positive interactions. On these, Cregger easily scores 5 stars.
The emergency service dispatcher/scheduler was very nice to talk to, we got our details squared away easy enough! But because I did not need emergency services I was told I would be called the next day (Monday). It is Wednesday now and I never received a call. It's alright because, again, it wasn't an absolute emergency and I also got a different company in that timeframe, but still pretty frustrating if I had continued to wait for a phone call that was never going to happen. (I know mistakes happen and days can get busy, but at the same time: it's been three days now, not just one or two.)
Would highly recommend them. Great customer service. I had called another service and was stood up twice! Creggar came out right away and took care of my clogged drain and in addition were able to put in a new garbage disposal for me during their visit! Brian and the other gentleman were thorough and did a great job! Reasonable priced too. Will definitely use them again.
Service was effective and they were ae to recommend an ideas going forward.
Great company, have never let me down. Service people are always very pleasant. Had Them out a few days ago for my sewer cleaning. Both people explained everything and we're very pleasant and professional.
Vincent Artman
a year ago
This is the second time we've needed to call Cregger to fix some plumbing issues and both times they've been fast, professional, and provided a good value. Definitely our go to company for plumbing repairs.
Larry Harriman
a month ago
Personnel were very knowledgeable, knew exactly what to do and took care of the problem. I am impressed at how quickly they were able to unclog my main drain all the way to the sewer. I highly recommend this company for your plumbing needs.
Leif Covington
2 years ago
After reading great reviews of Cregger, I decided to contact them after my water heater stopped working. The techs came out addressed the problem and provided multiple options to remedy the issue. Completely professional, fast service and a pleasure to work with. Would recommend there services highly.
Nicholas Feeley
4 months ago
Andrew did a great job replacing sump pump, and he took his time to make sure it was done right. The sump pump looks like its a good quality sump pump. He showed up quickly which was nice as basement was flooded. He was also friendly and professional. I would recommend this company and to ask for Andrew to be your plumber.
Immediately found the source of an issue with my air conditioning unit and fixed it. Service was great!
Lutricia Sanders
3 months ago
It was fantastic. The service representative was very knowledgeable and efficient. Thank you.
Deborah Silver
3 months ago
They replaced my old boiler and got everything working perfectly. I so appreciate their expert advise and service. They are a terrific contractor in every regard.
The main drain was blocked, and they were quick to come out. The plumber was fast and efficient, but also took the time to explain everything. I will definitely use them again.
Jacob Bayer
11 months ago
Had a good experience with Cregger! I was pleased by the after hours callback and the next day appointment. Everyone I worked with was friendly and informative.
I had a sewer back up and Derek was able to clear the line and gave me advice and options that I can look into. The Cregger team all seem to be knowledgeable. I will continue to use their services in the future with my plumbing needs.
Yolanda Moore
3 years ago
My experience today was beyond excellent. I was taken through each step as they did the work so I would know exactly what they were doing and why. Derrick and James were very thorough in what they were doing. Polite and when it looked like it was going to take longer than they thought Derrick let me know right away. I would recommend them every time. They take care of all my rental properties and my main home. Keep up the great work. Thank you.
UPDATE as of 10/28/2022 - Cregger Plumbing reached out to me to attempt to make right the issues noted below. Another plumber was sent out that same day to re-evaluate, and a plan was made. Two weeks later, we were finally scheduled and the drain work was completed. During the installation, the P-trap pipe was cracked, which wasn't noticed until after the plumber left. I will likely replace this myself.ORIGINAL -Service tech was called out to estimate repair for sink drain piping. Tech was unreceptive to information about the problem and couldn't elaborate on what his plan was to perform repairs, but requested carte blanche to cut as much of the existing cabinets out as he felt was necessary. When I asked him to show me how much he was thinking instead of granting him blanket permission, tech snipped that it would be as much as he needed. Tech then stated he would ask someone else at the company to look at the project and abruptly left.Not very cooperative or helpful.
Nick showed up on time and performed high quality work in a professional courteous manner.
Sydney Haman
11 months ago
I've used Cregger multiple times and they are always great. I have had plumbing moved and repaired over the years. The office staff and technicians are friendly, professional, knowledgeable and really easy to work with. Today Brady saved the day but no matter who comes, I know I can trust them.
We’ve had multiple companies come out and repair our boiler system in our home that was built in 1927 and this is the first time the pipes have stopped banging and the repairman Jason was friendly to me and my dogs. He did excellent work!
Very good service: repaired faucet handle and cartridge for bathtub handle. Technician was skilled and knowledgeable. He explained up front the minimum issues and what would be the worst as far as cost. Lucky for me and my wallet it was just the cartridge. Overall I would gladly recommend Cregger.
alex martinez
11 months ago
My service man was Matt. He was absolutely amazing. I was able to explain the issue I was having, which was pretty significant, and he addressed it with ease. He was very considerate of my home, and got along well with my dogs. I am very fortunate that he was the technician who came out, and am very appreciative of his quality of service.
We have used Cregger Plumbing for years now.The service calls are scheduled promptly. The workers, office and servicemen, are extremely pleasant and helpful.We’ve had James come to our rescue several times and are always happy with the jobs he does.
Robert Wheatley
7 months ago
My toilet works great. Shane from Cregger Plumbing was very professional. He quickly diagnosed and fixed the problem.He also kept my house clean. I’m very satisfied.
John McManus
4 months ago
We had an issue with the water service and were placed inline for service very quickly. The representative, Ben, provided excellent diagnostic analysis. He was extremely professional.
Sigal Cottrell
4 months ago
They installed a sink in our basement and have done other work for us in the past. Always impressed with their professionalism and ability to fix any plumbing issue quickly and efficiently.
Great service -- very friendly, professional, and timely. They were able to get out to us quickly and did excellent work. We've always used Cregger and always will!
Debbie Bonich
2 weeks ago
Derek was on time. He did a backflow test on our sprinkler system quickly. He was pleasant and courteous.
Had Creggar out to install a backwater valve on my sewer lead. They told me that were going to reroute a pipe that was in their way, instead of being buried the pipe would be above ground. At the end of the day they came to me and said there was going to be an extra $1000 charge for that work. If they were going to charge me that much either way I would have had them bury it. This is not how changes should be handled. I was never given the opportunity to make an informed decision. Totally unprofessional.
The plumber that came out (Braeden) was super knowledgeable and resolved multiple plumbing issues in a very professional manner. Definitely recommend Cregger Plumbing for quality work at a good value.
Tony Dostine
5 months ago
Same day appointment and very transparent with what the problem was, how they fixed it, and how to prevent issues in the future.
Jessica Gonzales
a year ago
Great experience - even though I scheduled a sewer line cleaning which is not cheap, they inspected the line with a camera first and determined it wasn't necessary. Appreciate the honest recommendation when they could've just done it anyway to get the money. They truly have the customer's best interest in mind!
Service was maybe a little pricey, but my tech did a great job, was courteous, quick, and, cleaned up nicely when done. They communicated before and after the job wasdone to make sure i was satisfied. I would use these guys again.
Howard Kelley
6 months ago
Working on older houses like mine can lead to special challenges. The techs from Cregger persevered and did a great job of removing an old and obstinate laundry tub and installing a new one with a new faucet, new pipes and new valves.
Samantha Slattery
3 years ago
James came out to repair our dripping shower head, he was efficient and did an awesome job, done in no time! He was also so kind as to help with unclogging a backed up sink. Would have been nice to get a Saturday appointment, but was thankful they were quick
Debra Swykert
2 years ago
Kevin came out and certified my back-flow device installed on my water powered backup sump pump as required by the Oakland County Water Commission. Cregger installed the back-flow device a couple years ago and I've had them perform this service ever since. They were prompt and courteous as usual. I'm a long time satisfied customer and only use this company for all my plumbing needs.
Cregger installed my new air conditioner. Kal was the tech that did the job on my behalf, including the product consultation before that. He was very professional and informative about the product to be installed, and answered all my questions. I would highly recommend this company for work to be done. I felt confident about that choice.
Prices double of industry standard, even high pricing at $200 for a single home main drain snake n these guys killed that at $325 WOW talk about robbery!Love these responses. I did find a plumber that met my needs for $125 thank you. And you would think in a time where prices are high enough as they are, a company would refrain from Were so sorry we couldn't meet your financial requirements comments. What class Cregger.
Matthew Weeks
3 years ago
Dave from Cregger came out the next morning on a Saturday after I called about hot water tank leaking Fri night. It was determined that I needed a new water heater. Online, the power vent heaters that were compatible with my unit cost about $1400. The total that Cregger charged installing a new heater and hauling away old one was $2400. Given their prompt service and quality job done, I was ok with this overall price. Only had one night without hot water and now it’s working great again. Would recommend them.
Tyreace Brantley
a year ago
Cregger Plumbing did a great job installing hot water tank and updating water line with pex pipe. They arrived on time and completed job as agreed to. A great crew ! Happy with the work.
Rebecca Kregel
4 months ago
I will never go with another company to repair and service my radiators. Getting someone to come to Detroit and service my system seemed impossible and they were happy to help. My tech was Scott and he is amazing. He was so informative and helpful, he let me shadow him and taught me about my system and how I could take better care of it as a home owner. This place is amazing and I'm so grateful for them.
ellorie silver
3 years ago
My husband and I have hired Cregger over several years and two homes. Their technicians are punctual, neat, and friendly and work quickly. Brandon came out today to address a couple of issues and inspected and cleaned out our sewer line. He was very knowledgeable and instrumental in helping us choose which services were best for our needs.
Shane was very professional and did a great job in a timely manner!
Lacrava Haines
2 months ago
Chris was helpful and very knowledgeable. Explained everything in full detail, love our new toilet. awesome experience!
heather clarkston
2 years ago
I called after hours because my furnace was not igniting. The operator answered immediately and a technician called me in less than 10 minutes. Carl was on time, professional, and extremely helpful and efficient. Pricing to come out was cheaper than other businesses in the area and the overall price was fair. 10/10 would recommend and I will be using them for all my hvac needs in the future.
Keith Belcher
2 months ago
My mother had an emergency leak on a Sat night and my brother had to shut of the main water valve due to older piping in my mom’s home that shutting off could have caused worst problems. My mom is 86 & could not make it to Monday without water. I call Cregger and that God they serviced Detroit (many do not). Derek Mackie arrived promptly Sunday and fixed the leak and got my moms water turned back on. Derrick advised my brother & mom and was professional, empathetic & sympathetic to ensuring my elderly mother was taken care of. The emergency cost for coming out on a Sunday was not cheap, but worth every penny for reasons I noted. Lastly! Thank you Cregger for servicing Detroit where good people who need your services live.
I used Cregger to get an estimate on a pipe break for a real estate transaction. We had some miscommunication and the owner was very helpful in resolving the issue so we can move forward. I really appreciate the customer service.
Outstanding service from beginning to the end. Very Professional team of employees. I had the misfortune of a broken drain pipe under the slab of my home. Cregger took the time to pin point where the issue was to limit the amount of tear up to a minimum. Treated my home with care and respect. When they came to repair the pipe, Cregger made sure that there was protective sheeting applied to all areas. Completed the repair of the main drain pipe and also repaired poor workmanship completed by other plumbers. They made sure everything was done correctly so I wouldn't have to have the floor ripped up again. They were very clean during the repair and cleaned up after they repair. Every employee i dealt with through the process of the repair from the receptionist to the plumbers, were professional, friendly and helpful. I would recommend Cregger Plumbing to anyone in need of plumbing service.
I would absolutely recommend Cregger! In fact, I already did. They were nothing short of outstanding. Super professional and timely as well. Danny came and did my quote and I specifically requested him for my install. He really seemed to understand what was going on with the layout of my house and piping. They were super efficient and they didn't leave behind any mess at all. I'm SO very relieved that I went with Cregger for my backflow preventers! I'm very excited to hopefully have this basement flooding nightmare over the last 2 summers behind me.
Jenny Tootell
5 years ago
Have had great experience with Creggar. Easy to make an appointment, in a reasonable time frame. Great communication. Both plumbers that have come out have done an amazing job, explaining everything they are doing. They always follow up to make sure we are satisfied. Would definitely recommend and use again!
James came out promptly to respond to a flooding issue in our basement. As soon as he got out of his van, he let me know about his practices for physical distancing and safety, which I really appreciated. He cleared the drain and got us scheduled for a more long-term repair. Every time we've used Cregger I've been happy with the results!
I had a tankless water heater installed and it was very well done and it works great.
Nick Sullivan
2 years ago
After multiple other plumbing companies coming to “fix” my issues, Cregger was able to give an honest and fair estimate, and actually fixed the issue. The entire crew were extremely polite and answered all of my questions. They gave good advice going forward. I would highly recommend and fully intend on using them if the future if ever necessary.
j. allen Jones II
2 months ago
I use them for my home and our church needed emergency service on our old boiler. They are the best!!! Courteous, on time, great communication and really know their stuff
Cregger Plumbing is our go to company for plumbing. We have had them here in the past for plumbing services and all their employees have always been very professional at every level. The quality of their work has always been excellent and we have always found their pricing is well worth what they charge.
Cregger has completed a few jobs for me. The plumbers are quick, knowledgeable, and reliable. Consistent quality work.
Came to my home for an estimate inspection and James was honest and very easy to talk to. He showed me pictures and videos of everything so I could see what was happening and understand the process. They came to do the repair and were there that morning as promised. They made a minimal opening in my wall which was great. They were clean and put down tarps and did not disrupt our work from home flow. Before they left the cleaned up as much dust as they could it was very appreciated. James again showed us the repair and they did extensive water tests to make sure there was not a roof leak from this repair :) James was super personable and I am very happy with the services provided. Will recommend them to others.
Queeny Morris
10 months ago
They are always right on time when I need their services. They are business minded and get straight to the problem. I would recommend this place to anyone looking for quality service. Thanks guys for always getting us together. I also wanted to add that they did an amazing job on our basement.
Great plumbing company. Done an amazing job for me, I would highly recommended them to anyone who needs plumbing done.
Was very happy to have service done again with Creggar Plumbing. They were prompt, professional and informative. Mike and Landon made the necessary changes that were needed. Both worked orderly and quickly to resolve my issues. Can’t thank them enough and will be using them again if plumbing issues arise. Again, thank you for such a professional service call.
Derrick was the tech that came to my home and I was very pleased with his knowledge and how professional he was. I would highly recommend using Creggar for plumbing and hvac
Colin was professional, fast and friendly! Appreciate him coming out to assist with our plumbing issue!
Suzanne Bates
8 months ago
Brady showed up on time and was very courteous. He did a great job, discussed what he found and made great recommendations for that job and for the future of our drain. I would highly recommend him and Cregger Plumbing.
Alice Mahomes
7 months ago
Today return visit to followers up on repair done on December 15. Consultation on my best interest to replace my old furnace. Will send me estimate of the costs. I am very please with the technical. Thank you 🙏👍👂AliceMahomesToday December 15 Kal came and finished up the repair on the furnace. What a blessing to have heat again.Such a professional personal. With respect in my home. Thanks for quality service. Thank you AliceProfessional staff. Brought my gas line up to code . Install my dryerFix crack around the dryer exhaust to outside of house. caulk
Chris Alan Jones
a year ago
Cregger came out twice in 2021 to service our furnace and twice for our air conditioner.For the furnace, the visits were approx 6 months apart and both times we were told we did not need the filter changed even though we asked for the filter to be changed.Had to have another company come out and they changed the filter and said it was filthy and should have been done 6 months ago and the blower was almost completely blocked (which did not happen in just 6 months) causing strain on the entire system.Same situation with servicing our air conditioner. Tech had to come back twice to look at issues caused by the previous visit.Also had Cregger come out to clear our sewer and had to call another company to fix the job Cregger only half did.I realize this review may be harsh but after several visits over the course of a year there is enough experience with service calls to share that there wasn't one bad isolated experience.
Shalon Freeman
4 months ago
I highly recommend Creeger Plumbing! They are trustworthy and knowledgeable. This is my 4th time having Creeger come out and do repairs. Each time, they did a great job! They recently came out and repaired my boiler, cleaning the pig tail, fixed the pressure valve, replaced the sight glass and relit the pilot getting the boiler back to working condition. The technician even came back the next day to check and make sure everything was in working condition. Great company and customer service!
Cregger installed a new back-up sump pump that was water-powered. Their team was professional and extremely efficient. They arrived on time and finished the job in a timely fashion. After they finished, they ensured I had a good understanding of the new device and answered all my questions. We had requested quotes from four plumbing businesses and Cregger provided the most value at the best price. I strongly recommend them for Sump Pump issues.
Andrew was very nice and informative of what he was doing along with what the situation of his findings was.
Brand new pipe fitting broke - not their fault, not mine - materials failure. They stand behind their work - came back as soon as new part was available and did the extensive work around that older houses need to maintain functionality - all is restored and we are relieved!
I've used Cregger a few times in recent years - this time, they helped with some bathroom repairs and did a furnace check. I had the appointments I needed immediately, and the work was done really well, on time, and within budget. Totally recommend.
My experience with Cregger was fantastic! The people I spoke to on the phone were pleasant and helpful. The guys came out immediately on a heavy snow day to evaluate the problem and were here first thing the next morning to fix it. Their price was much better than the competition. I hope I never have another issue, but if I do, I will be calling Cregger.
Bryan Davidson
a year ago
Cregger is an excellent and reliable plumbing service. Kevin and Brady were friendly and explained the jetting process for my sewer line from start to finish. I would highly recommend Cregger to any of my friends and family.
Cregger repaired my furnace with what ended up being the heating element. Quick response and fix which is exactly what a customer is looking for when you don’t have any heat. Great job. This is one of the best companies to call.
marlene jones
a month ago
I only write positive response to companies that I feel everyone should know about and this company is 10 stars my technician, Eric if I can give him 100 stars, he was truly awesome at his job, polite knowledgeable and you can see that he was passionate about his work. Thank you for being an awesome company you have a customer for life.
I am in the middle of a kitchen renovation and needed to have plumbing and gas lines relocated. The gentleman that come out to do the work was very knowledgeable and very professional. He noticed some issues that weren’t up to code and repaired them at no additional cost. He was very courteous and cleaned up after he was done. I think their price was fair based on the work I had done.
I'm very happy with Cregger. Kevin H is one of the greatest steam boiler techs out there. Highly professional, respectful, easy to work with. He also thoroughly tested everything before leaving to make extra sure the problem was fixed. And now my home is warm again.
Arrived on time. Fair pricing. The new sump pump is performing better than expected after a recent 1 inch rain fall.
Cregger Plumbing and heating is a great , and awesome company! They are our go to company For our apartment buildings .Very reliable and dependable. I am 74 years of age and have gone through a lot of plumbing companies, Chris Goode is by far the best plumber I have come across in all my years. As is Cregger plumbing and heating ! Chris’s Solving skills, are impeccable , goes out of his way to make sure the job is done right! If you definitely need plumbing or heating Cregger plumbing and heating a call.they are the best by far !
Had a Boiler put in by them. Also had a hot water tank installed at the same time. Fairly large job, took 3 people. They were easy to work with and did a professional job. 10/10 would use again.
Diarra Rhodman
a year ago
Very impressed with this company! I had a cheaper quote from another business but when the installer came for an estimate, I was taken with the knowledge as he explained in detail what I needed. When I had to reschedule, the Ladies were accommodating. KJ and Nick came to our home and started immediately, they called me as soon as an issue arose and explained my opinions. KJ really went above and beyond with helping me with work outside there scope and for that I’m grateful. I had questions and concerns about the permits in which Emily literally walked me through the Detroit app each step of the way. The guys were humble, quick and hilarious. I loved that energy in my home!
AMAZING OFFICE STAFF!! Dream team!
David was on site quickly and was able to address the leak issue in no time.
I had inside water valves replaced with ball valves. Plus ball valve added in kitchen area for new refrigerator coming. James did a fantastic job doing what I needed and giving suggestions for the future items I had in mind. Everything about dealing with this company went very smoothly. I think we found a new local plumber for future needs. Ten star rating!!
Had to call three times to get service. Cregger did a fantastic job with our Hot Water Heater but the delays for our faucet install was disappointing. Normally we don't mind the more expensive cost rates that Cregger charges, but our sink hardware still doesn't work correctly. Unsatisfied.
We had a inspection at our church and the Creggar plumber was on time and did a great job.
Chris & Brady are the ABSOLUTE BEST!!! They installed my sump pump & water valves! They were on time, courteous, & explained everything perfectly! I was happy to work with this company because of the two technicians.
Racquel Ankney
2 years ago
In the 6 years I’ve been a homeowner, I’ve always called Cregger Plumbing for my plumbing needs and this time was no different. My 85 year old interior sewer line was on its last leg and Brandon and his team were fantastic throughout the whole process. From the initial quote to the final cleanup and all my curious questions in between, I always felt like my home was in good hands. I was very pleased with the precautionary measures they took during this time of social distancing and safety.I will continue to go through Cregger Plumbing for future needs and would definitely recommend them to anyone looking for peace of mind!
We had a leak coming from the ceiling on a Saturday evening and Andrew and Brian were able to get out to the house within an hour and get it fixed quickly and professionally! Great job!
We had Cregger Plumbing, Heating & Cooling out to repair a water main leak at my business, Motor City Barbell & Fitness Club in Clawson. They were incredibly professional and fixed the issue in a timely manner so we could resume operations as soon as possible. They even corrected potential future problems literally down the line. Derek and his team are the best of the best - highly recommend!Thank you!
Chris, the plumber from Cregger actually came about a half hour early, which is fine as we were already up and going. We also got a text about 20 minutes ahead of his arrival, telling us he was coming. He was professional and straightforward about the problem we were experiencing. And he talked to me about the recommended repairs BEFORE he started them, which was a professional move to me.He was also easy to talk with. He was never condescending, never looked down on us. I would happily work with him, and Cregger, again.
Mary Mittelstaedt
3 weeks ago
I worked with Derek Mackie who reviewed sewer video and responded in a very timely and professional manner. Chris Goode was the plumber who came to the house to repair the dropped riser in the clean out. Chris is very professional, knowledgeable, professional, and has excellent communication skills. If you don’t already know it, you have a real gem of an employee in Chris Goode. He speaks well for the caliber your company wants to portray.
Very fast and great work! I've used Creggar for several plumbing jobs (on a 1925 house) and furnace repair.
Jessica Chipukaizer
9 months ago
They were able to schedule me for next day service. The tech was very prompt, easily able to identify the issue, and fixed our water heater in the same visit. Extremely satisfied with the service and felt the price was fair. 10/10 would use them again.
Denise Terbrueggen
3 months ago
Danny Whited arrived promptly this afternoon to troubleshoot a leaking toilet. He quickly identified the incorrect placement of bolts and installed new larger ones along with a new wax ring and sealant around the toilet. He was very attentive to testing, reviewing the completed job and clean-up. Cregger were always satisfied with your team’s services. Danny is a great representation of your company out in the field. Thank you Cregger Plumbing!
Lainee Sunflower
a year ago
We had a blockage in our main sewer drain. Cregger Plumbing was able to get someone out to us the next day (as it wasn't an emergency). They also worked with us to get the repair covered by our home warranty. The only (very small) issue was that they were going to send us quotes for some other plumbing work we'll need done soon, but we never received them. This definitely wasn't a big enough issue to leave anything but a five-star review.EDIT: Cregger Plumbing reached out and provided the quotes. Excellent customer service!
Had a small leak starting on an original galvanized pipe. Didn't want to create a bigger problem at this time by doing it myself. Knew they could handle any problem(s) encountered with parts & tools during the repair.
Keeley Thomas
2 years ago
Cregger Plumbing was prompt with getting someone to come look at our leaking water heater. They came back the next day to remove and install a new one in less than 2 hours! The guys were super friendly and helpful.
I had a great experience using Cregger. My basement flooded and they were able to come out right away and snake my drain. Andrew Bunjac was very professional and fixed my issue. Mr. Bunjac explained everything to me in terms I could understand so that I could avoid future problems. Although spending money on repairs stinks, Cregger's prices are actually very reasonable. I have already recommended Cregger to my friends and my realtor. I'm very grateful for a positive experience during a SUPER stressful event.
Mark1119saved byGrace
11 months ago
I called Cregger Plumbing at 3pm with a water line leaking from a stripped isolation valve. The water line was connected to an old mini fridge and when the fridge was disconnected from it water began to pour from the supply line. I tracked down the iso valve and attempted to close it with no success. I called Cregger knowing it was late in the day and my chances of someone coming the same day were slim. I explained my situation to the receptionist about how I would have shut water off to my house for the entire day because with the stripped isolation valve there was no way to stop the water from flowing. The receptionist initially said I'd probably have to wait until the next day, but she'd check with her manager. Fortunately they were able fit me in and sent one of their best guys to fix the problem. Jeff was at my home within 45 minutes, diagnosed and fixed the problem within 30 minutes of arriving. He was courteous, professional, and very knowledgeable about the best way to fix my issue. Price wasn't bad either all things considered. Cregger Plumbing has earned me as a new customer for sure.
Karen Jordan
9 months ago
Derrick and friend did a nice job. Also, I had some spots on my floor. I called the office just asking for a product to remove the spots. She sent someone out to clean them up. Thanks for doing that.
Jeffrey S Farrah
a month ago
Plumber was knowledgeable and thorough. Honest and seemed to care about the customer.
Joseph E. Stonchus
2 weeks ago
I have used Cregger Plumbing for years now and have always received professional service and quality work for reasonable cost. Most recently, I had a leaky shower diverter fixed by Danny W. He offered the various options and his honest assessment of all of them. In the end he was fortunately able to locate replacement parts to fix the faucet at the lowest cost of all that were quoted. This professionalism was consistent with the previous three jobs I had called Cregger for in the past decade or so. I highly recommend them for your plumbing needs!
Braeden showed up within time frame, very professional and personable, checked out our plumbing issues and quoted reasonable fees for repair and advised how to maintain. Would easily contact for future plumbing issues.
Cristina DeRieu
a week ago
Thank you so much for fixing our basement drain. The job was done quickly, with little mess considering the floor had to be broken out. Highly recommended!
Lorraine Nuccio
a year ago
UPDATE: Derek called me right away. I got the quote but didn't see it. They will come to my house in a few days and do the work.Thanks to Derek, my confidence in Cregger has been completely restored! I felt bad leaving the review in the first place so this works out well for us both. Thanks Derek and Creger!OLD: I have been asking for nearly 2 weeks for a quote in writing to replace my pipes in the basement. I finally got a call back from Jason on 4/13/22 who said he just got the message and would send me a quote to change all my basement piping. Instead, all I was sent was a paid invoice (for a 3rd time) from cleaning my tankless water system back on February 11. What happened to this company? What company forces a customer to nearly beg for service? I'll never come back again and will never refer Cregger to anyone again. I am beyond disappointed.
Victoria Perez Cendrowski
a week ago
Cregger Plumbing Heating Cooling was very thorough. They were on time, worked diligently to assess my situation and provide a quality recommendation.
After hearing nothing but amazing things we called Cregger to check out our furnace/ac that stopped working. Derrick came out and was awesome. He was on time, professional and beyond helpful. He communicated exactly what was wrong and what needed to be done. Besides the excellent customer service the price couldn’t be beat. I didn’t have to break the bank in order to get that sweet sweet air blowing through this house. Highly recommend and would definitely ask for Derrick again
James was very knowledgable and friendly. James did an excellent job installing my Bosch dishwasher. There were some challenges in the way our kitchen was laid out. He was able to make sure the installation was efficient and practical. I would highly refer James from Cregger plumbing to my friends and family.
Sherris Cottier Shank
a year ago
James at Cregger did a complicated job installing a new sewage ejection pump for my half bath. Friendly, courteous, on time and charged exactly what was estimated. I've used Cregger for years and will use them again if the need arises. Highly recommend
Samantha Montgomery
a year ago
UPDATE: About an hour after Cregger fixed my AC, I had the feeling it wasn't cooling normally. I gave them a call and Scott was back within 20 minutes and solved the problem right there, no extra charge or hassle. These guys are A+++My 27 year old AC unit stopped working suddenly last night, and I was ready to empty my bank accounts to have it fixed. I'm flat broke, but I work from home, and sweating my way through the summer was not an option. I called Cregger Plumbing at 11:50AM and they had a tech at my house at 12:15PM. It's now 3:19PM, and my AC with newly replaced parts is once again humming along and cooling down my sweltering house. As an added bonus, the bill didn't break the bank, and was more than fair considering the level of service.Special shoutout to Cregger's repairman Scott, who was absolutely the kindest, friendliest, most efficient and professional service person I've encountered in years. (He's also nosy/naughty dog approved, since one of my pups snuck past me out into the yard, and he gave her some much-appreciated head scratches while he diagnosed the problem.)If you're looking for a company you can trust, these guys are exceptional.
Amanda Charney
a year ago
James did a wonderful job. He fixed out kitchen sink and was able to give me more information on the problems with hot water in our basement shower. 10/10 would recommend!
Have used Cregger multiple times for plumbing through the years and they are always professional, knowledgeable, and provide high quality work.
You never expect when you buy a house to have sewer issues that the previous owner did not disclose, but Cregger was so responsive to my 4 calls when it backed up in the laundry room and finally had to repair the lines inside and outside the house. All the guys that came were so nice and answered all my questions and did a great job! Thank you so much for all your help and I hope this is the end of my issues.
Seymour Greenstein
2 months ago
It's a pleasure dealing with a plumbing company that schedules a time for service, shows up as scheduled, and performs in a most professional manner.
First time leaving a comment on a post before. However I was so impressed by Matt the plumber that was sent for my repair job. He explained what was wrong, what needed to be fixed and did a great job fixing the problems. I highly recommend anyone who needs plumbing repair to use Creggar plumbing.
Cregger Plumbing came out looked at my water heater and replaced it the same day. Love their prompt, efficient work.
Thanks Cregger Plumbing
They were fantastic! I had a problem with hot water going to the shower in my master bathroom. Jeff Snyders came and fixed it quickly. He was awesome. He was friendly, professional, and knew his stuff! I was extremely happy with the service I received and the price I paid, and Cregger will now be my go to plumber from now on.
Similar Items
CLMS Plumbing & Irrigation
Mitch Wright Plumbing, Heating, & Air
Becht/Givens Service Experts
L.J. Butler Plumbing Heating Inc.
