Best Water Heater Emergency in Columbus OH

Update: Owner called shortly after my review to discuss his reasoning behind his practice of charging for estimates. While I still do not agree with his reasoning, I am going to update (for now) to 4 stars. Further updates may be made after our scheduled appointment tomorrow.

Original:
Not sure of other aspects of this business but 120 dollars to come out for an estimate? No thank you. Called for an estimate for a french drain and was told I'd have to pay. Doesn't seem very smart when I've now lined up 3 other contractors with just as good reviews and they're all free.

Tech that serviced my house drain was very friendly and professional. They made sure the job was completed correctly and made a call to have a follow up inspection with a camera scheduled to make sure there were no hidden issues.

We had a gas line installed for a new gas range, we previously had electric. The fella that installed it was great. Didn't take any time at all. When the range arrived the installer wasn't able to make the connection, didn't try very hard, so we called Waterworks and they sent the same tech back and in 15 minutes we were ready to go - same day. They are a little pricey but you get what you pay for and it's done right.

Very prompt response and courteous and informative technicians. Five star service.

Drain master was quick to arrive on job for my main sewer line. Very friendly service technicians

Very good !

Brilliant plumbers; knowledgable, helpful, efficient, affordable. They have saved me time and money. Great service. David can repair it so you don't have to replace it! He's a magician of a plumber.

I had a small leak at two valves and a hose under the sink. The technician was fast, professional and personable. I think it was expensive but I needed it repaired and they got the job done

They definitely knew what they were doing and were able to correct the plumbing of my home that the previous owner had installed. I trusted them the entire time and I'm happy with the job they have done.

Showed up within 3 hours to fix a water heater tank that was draining on my floor. quick and professional service

Thank you A-Sterling Plumbing. I’ve never had a pipe burst on me and I was really unsure of what to expect. I appreciate how thoroughly you explained everything to me and walked me through everything you were doing. Also, thank you for the follow-up phone call the next day. That shows me you really do care. There’s no doubt that if I have a plumbing issue in the future, I’ll be reaching out to you! (I hope I don’t but I’m sure it’ll happen eventually!). Thanks again!

What a great experience. Mike was able to get someone out to install a new kitchen faucet the day before Thanksgiving and, the team that came out were so nice. Thank you!

Beyond satisfied with my experience, service and cost. Paul was the plumber I worked with. He called 10 minutes ahead of time and he came within the 2 hour time period I was told. I would happily recommend Plumbing One to friends/family and I plan to use them from now on for any Plumbing needs. Thank you Paul and Plumbing One!

Fast and fair. Called them this morning to unclog our disposer. They were here within two hours and fixed the problem quickly. Only charged us for an express service call even though he had to take apart the plumbing under the sink to fix it. Very fair!!

I have already recommended them on a community group. Chris is knowledgeable and very professional. We looked to be around the same age and I’m so impressed with the level of professionalism displayed with this business. I highly recommend and wish I’d heard of them sooner.

He checked piping for dishwasher install and added a shut off valve for the fridge line. All within 40 mins, tops.

Most reasonable pricing EVER. Not gonna lie.

UPDATE TO REVIEW..

After posting my review, the owner of the company reached out to my husband to rectify the situation. He was very apologetic and instantly refunded our money. We appreciate him taking the time to contact us personally and immediately offer solutions.
Thank You!

Will unfortunately never use again! Had a drain back up and they came and unblocked (so we thought) on Friday. I went out of town Sat-Tues & upon returning the blockage was back again. They came out again and went thru the main drain this time and charged us Again! We were charged twice for a job that should have been fixed the first time only 5 days prior!! While blowing out the pipes they backed up a drain in another room. They put down paper towels and never cleaned them up. They just left them on the floor. They left a mess in my basement along with dirty water up and down my stairs. The crew that came out worked hard and were nice, but they should clean up after themselves.

MB Plumbing was on time and did an amazing job on our new hot water tank. Joe the Technician was friendly and very knowledgeable. I would highly recommend them for any of your plumbing needs!

I called JA on Friday morning because of a leak and clogged drain. Antwan returned my call and was at my house within two hours. He was very friendly and professional. He explained everything well and got the work done promptly. Will definitely use again.