Best Shower Repairs in Columbus OH

Update: Owner called shortly after my review to discuss his reasoning behind his practice of charging for estimates. While I still do not agree with his reasoning, I am going to update (for now) to 4 stars. Further updates may be made after our scheduled appointment tomorrow.

Original:
Not sure of other aspects of this business but 120 dollars to come out for an estimate? No thank you. Called for an estimate for a french drain and was told I'd have to pay. Doesn't seem very smart when I've now lined up 3 other contractors with just as good reviews and they're all free.

I had a problem with water leaking into the basement from a 1st floor bathroom, probably the shower. I had called another company 2 days earlier but, sadly, they did not show up at all when they were supposed to. So, I called The Waterworks and expected to wait a day (or more) for an appointment. Instead, I was happy to hear they could come out that afternoon. The plumber showed up early, assessed the problem right away, and fixed it within an hour. He was super professional and knowledgeable. He accepted my coupon for $35, too! I had always used The Waterworks in the past--I don't know what made me try another company--and I 'll always use them in the future!

Very knowledgeable and professional. Far more responsive, intuitive, and knowledgeable than other Plumbing Companies I have interacted with.

Very responsive and friendly

Rudy M is a great technician. He gave advised me and options what I needed to have a water tank system. He knows what to do, courteous and friendly. Thanks, I appreciate your help...Sonia L

The guys at Sterling's Plumbing are the best to be had. Sometimes they don't show up exactly when they say they will, but scheduling is difficult because they don't know how much trouble they will run into, but overall, they arrive when they say they will and their work, which is the important part is always A+

We tried to use Accurate Plumbing to repair or replace our tankless water heater, and I would never recommend them. We did not have enough hot water to shower for more than a month while working with them and we spent nearly $700 for them to try different repairs that did not work. I had to call multiple times to get status updates, they came to our home four different times, and we still couldn’t get hot water. I ultimately decided to go with a different company that was able to replace our tankless water heater same-day.

Tom and JD were very professional and thorough. 3rd. time using Plumbing One and very pleased every time with the service people and the work the others provided in the past. Very reasonable pricing. Office staff very polite and knowledgeable.

Best plumber in town honest best price high quality

I had a great experience with this company. Affordable and very friendly. I highly recommend them!

Chris fielded my call as the service manager on for the weekend. He was kind, courteous and responsive. When his other service tech was going to be a few hours, he went out of his way to help me. As a single mom and business owner, having an emergency plumbing issue was something I needed dealt with in a timely manner - even if it was Saturday. Chris came out quickly, was knowledgeable, and he fixed the problem. He was professional and efficient. He set realistic expectations with me over the phone for timeframe and cost. I appreciated his open communication and overall caring demeanor. I will use this company again, and would recommend them without hesitation!

Appreciate the professionalism and courtesy from Aaron, who came to look into a sewage odor in my laundry area. While he could have charged me for a service call, he instead provided an alternative home option to see if it would correct the issue, and did not charge me anything. Can't find that kinda personal service from the bigger companies. Will definitely be calling Quality for any future issues!

Stacy listened to my problem, arrived on site in a very responsive timeline and ensured he had the supplies required to make the repair. He took the time to explain the repair and made sure I was satisfied before leaving. I highly recommend A Better Drain for your plumbing needs.

Gary fixed my sump pump quickly and gave me the cost up front. Very friendly and professional. I would use him again in a heartbeat!

Great service and kind staff!

Both my wife and I called for a rather important plumbing issue. We were both told separately that we'd be called back to schedule it and it never happened. We ended up having to go with a different company. It is inexcusable to leave a customer hanging like that and I definitely would NOT recommend using this company for your plumbing needs...

Hired this company to create an exterior wall dryer vent. They came quickly after my call, were super professional and efficient in their quoting and price was reasonable relative to other outrageous ones I’d received.

When I called to schedule the service, they were able to send out the next day the same tech who did the quote. He was on time, did a good job, and cleaned up after himself.

Super happy. Will use Carpenter again for other services.

Great company. Owned by a wonderful family. Will use in the future.