Best Replace Sump Pump in Columbus OH

Gary was very professional, courteous and provided options. We will use this company again in the near future.

Amazing company!! They come out and fix the issue that day! Great prices and very friendly staff.

Contacted Roto Rooter after another company was a no show to fix a leak in a difficult spot. Easy to schedule an appointment on their website. The technician, Dave, was on time, courteous, and honest about the job that needed done and offered to complete it same day. He didn’t take long to finish the job and the price was less than he had estimated. Would definitely recommend.

Art Pierce came out from Waterworks. He was the only plumber who came out and wanted to fix the situation properly instead of taking shortcuts and Band-Aids to fix the problem. Extremely professional and not too much more $ than the previous fixes which never lasted. Call Art first and don't waste your hard earned money.

Steve Baumann returned my initial Saturday phone call the same day and, after asking the relevant questions, arranged an appointment for first thing Monday morning. The crew (Jacob and Steve's son Brett) arrived as expected with everything they needed to complete the job. They were professional, competent, and polite. They took time to explain everything to me and clearly cared about the quality or their work and my experience. I was very pleased.

Charles was so nice and honest. Even came back the next morning to install my new water heater and did a fantastic job! He brought great help with him and they dedicated a whole day to me to make sure it was done and it was done right! THANKS GUYS! ?

Jacob did a fantastic job. I thought my home needed more plumbing work done and he explained that it actually didn’t. He explained everything that he was doing every step of the way while fixing our leak, which I really appreciated!

These guys are honest, reasonable, trustworthy and do excellent work! They replaced a bellied sewer line under my garage.

Good, prompt service. Just wanted to find more quotes around town.

Will came out to give us a free estimate to reset a toilet. He was very professional-gave us the estimate- and was able to fix the toilet right there and then. When I asked if there would be a discount he could apply (my husband is a veteran), Will was able to apply a Yellow Pages one. Our problem was solved and we are very satisfied. We would not hesitate to use Mr. Rooter again.

I waited all day believing this company would arrive at the scheduled time of 4:30 pm. These guys did not call or even show up for the appointment that they rescheduled. I called to inquire about what happened and they instructed me to call another plumbing service. Finding another plumber so late in the day is not impossible, but it does create a challenge. DO NOT WASTE YOUR TIME WITH THESE BUMS!!

Had a water heater that needed replacing and Accurate Plumbing was out the same day. We also had Atlas Butler and the Eco Plumbers out for estimates. Accurate Plumbing beat both companies by $900 to $1200. Accurate Plumbing had everything done by noon. Call these guys first.

They are awesome

Had a sewer line issue at 10:40p. Made a call to Benjamin Franklin plumbing and they were at my house in 20 minutes. Saw the problem and alleviated the immediate issue, had a crew back to my house the following morning and solved the problem completely. For the work that they did, the price was good.

Very nice, personable people who care about their work. Will definitely call again when I have a plumbing need.

Advertised as 24 hour service. Called last night, said they would be here around 2-2:30 am. We stayed up until 3:30am and no one showed up. Disappointing and frustrating.

Gage and Trevor were communicative and responsive while discussing the problem, when setting a date, and on site and the work that Gage performed looks great to this non-plumber's eyes. I liked the attention to detail such as square cuts and mountings, and functional details like beveling the interiors of pipe ends to avoid gunk buildup in the drain line. Nice experience.

He's the pro I worked with. Good work! From planning to the actual appointment, the customer experience was excellent from start to finish! I appreciate you explaining the problem with my shower not working properly and I am also grateful for explaining the various repair options. This will save your contact and most likely reuse it. I have worked with two other plumbing companies and they were not as good as this company!

Called late at night were here within an hour and did a great job! Thanks for everything!